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Become An Airport Sales Agent

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Working As An Airport Sales Agent

  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Deal with People

  • Unpleasant/Angry People

  • Make Decisions

  • Repetitive

  • Stressful

  • $35,170

    Average Salary

What Does An Airport Sales Agent Do At United Ground Express

* Transferring luggage from check-in areas to departure areas
* Making sure luggage gets onto the right plane
* Moving luggage to and from aircraft holds using trucks, cargo loaders and conveyor systems
* Storing cargo in warehouses
* Loading luggage onto conveyors in the arrivals hall
* Reporting baggage that's damaged or suspicious
* Replenish amenity carts

What Does An Airport Sales Agent Do At United Ground Express

* Working equipment room
* Greeting customer in terminal
* Quick Pak responsibilities
* Podium re-stocking and replenishment
* Amenity cart support
* Moving luggage to and from aircraft holds using trucks, cargo loaders and conveyor systems
* Storing cargo in warehouses
* Bus support
* Loading luggage onto conveyors in the arrivals hall
* Reporting baggage that's damaged or suspicious
* Replenish amenity carts

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How To Become An Airport Sales Agent

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Airport Sales Agent jobs

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Top Skills for An Airport Sales Agent

BaggageServiceAgentExemplaryCustomerServicePassengerComplaintsAirlineReservationsTicketCounterCargoOperationsCheck-InProcessCROGroundSecurityCoordinatorFAATicketSalesComplianceBaggageClaimsAdditionalCustomerIssuesFlightCrewsCompanyPoliciesInternationalFlightsTSAFlightOperationsIrregularOperations

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Top Airport Sales Agent Skills

  1. Baggage Service Agent
  2. Exemplary Customer Service
  3. Passenger Complaints
You can check out examples of real life uses of top skills on resumes here:
  • Complimented by supervisors, peers and customers for exemplary customer service.
  • Responded politely to passenger complaints regarding ticketing and baggage handling.
  • Ticket counter duties, check in customer, help them with kiosk information via passport and collect monies for luggage.
  • Conducted check-in process and boarding process via computer, gate readers, and e ticket kiosks.
  • Utilized and interpreted United Airlines policy and guidance to include the FAA policy.

Top Airport Sales Agent Employers

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