How to hire an airport sales agent

How to hire an airport sales agent, step by step

Here's a step-by-step airport sales agent hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an airport sales agent job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new airport sales agent
• Step 8: Go through the hiring process checklist

What does an airport sales agent do?

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1. Identify your hiring needs

   The airport sales agent hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an airport sales agent to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an airport sales agent that fits the bill.

   Here's a comparison of airport sales agent salaries for various roles:

   Type of Airport Sales Agent	Description	Hourly rate
   Airport Sales Agent	Securities, commodities, and financial services sales agents connect buyers and sellers in financial markets. They sell securities to individuals, advise companies in search of investors, and conduct trades.	$10-18
   Investment Representative	Investment representatives, also known as financial advisers, usually work in a bank, investment company, credit institution, or other financial firm. They handle the marketing and promotion of financial services and give clients investment advice... Show more	$17-53
   Registered Representative	A registered representative's job involves researching market conditions, liaising with potential clients, implementing advertising campaigns, cultivating personal contacts, and creating investment plans. Their duties and responsibilities include soliciting business from potential clients and selling financial products and services to clients for investment purposes... Show more	$15-42

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Issues
   • Reservations
   • Computer System
   • Customer Care
   • FAA
   • Air Travel
   • Airline Tickets
   • Ticket Sales
   • Passenger Service
   • Ticket Counter
   • TSA
   • Customer Check-In
   • Customer Complaints
   • Mechanical Equipment

   Check all skills

   Responsibilities:

   • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
   • Create cargo plan for international flights according to FAA standards.
   • Create personal reservations for domestic or international itineraries and issue appropriate airline tickets.
   • Assist passengers with inbound/departures arrivals/departures, reservations, ticketing, visas and baggage.
   • Ensure FAA and airport regulation are follow by enforcing safely/security measures and protect sensitive areas.
   • Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.

   More airport sales agent duties

3. Make a budget

   Including a salary range in your airport sales agent job description is a great way to entice the best and brightest candidates. An airport sales agent salary can vary based on several factors:

   • Location. For example, airport sales agents' average salary in alabama is 41% less than in kansas.
   • Seniority. Entry-level airport sales agents earn 44% less than senior-level airport sales agents.
   • Certifications. An airport sales agent with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an airport sales agent's salary.

   Average airport sales agent salary

   $14.42hourly

   $29,987 yearly

   ---

   Entry-level airport sales agent salary

   $22,000 yearly salary

   Updated December 16, 2025

   Average airport sales agent salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$35,003	$17
   2	Massachusetts	$29,753	$14
   3	California	$28,299	$14
   4	Hawaii	$27,869	$13
   5	Rhode Island	$27,328	$13
   6	Oregon	$26,983	$13
   7	Ohio	$26,279	$13
   8	Tennessee	$26,176	$13
   9	Colorado	$26,143	$13
   10	Indiana	$25,608	$12
   11	Utah	$25,414	$12
   12	Nevada	$25,282	$12
   13	Michigan	$24,757	$12
   14	Arizona	$24,330	$12
   15	Missouri	$24,143	$12
   16	Nebraska	$24,079	$12
   17	Virginia	$24,051	$12
   18	Texas	$23,778	$11
   19	Iowa	$23,401	$11
   20	Louisiana	$22,950	$11

   Average airport sales agent salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	City of Austin	$39,838	$19.15
   2	City of Houston	$36,764	$17.68
   3	G2 Secure Staff	$33,812	$16.26	144
   4	Hudson Group	$32,840	$15.79
   5	Command Security	$32,144	$15.45
   6	Hallmark Aviation	$31,690	$15.24	3
   7	United Ground Express	$31,061	$14.93	24
   8	Contour Aviation	$30,371	$14.60	21
   9	Sun Country Airlines	$30,207	$14.52	4
   10	McGee Air Services	$30,102	$14.47	4
   11	Unifi Manufacturing	$30,010	$14.43
   12	Envoy Air	$29,837	$14.34	151
   13	Air Methods	$29,816	$14.33
   14	AccuFleet	$29,816	$14.33
   15	Global Aviation	$29,425	$14.15
   16	PrimeFlight Aviation Services	$29,131	$14.01	170
   17	The Hertz Corporation	$28,079	$13.50	15
   18	Dollar Thrifty Automotive Group	$27,997	$13.46
   19	National Holdings	$27,766	$13.35
   20	Boyd Gaming	$27,501	$13.22	6

4. Writing an airport sales agent job description

   An airport sales agent job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an airport sales agent job description:

   Airport sales agent job description example

   *Are you looking for a flexible job in a friendly work environment where you have the opportunity to take home cash tips? Would you like to meet interesting people and assist airline passengers with their wheelchair and transportation needs? If you answered yes to any of these questions then Prospect Airport Services at the Las Vegas Harry Reid International Airport (LAS) is looking for you! *
   *Duties: *
   
   Airport wheelchair agents, also known as Passenger Service Agents (PSA's), assist airline passengers in wheelchairs along with providing assistance to passengers with other disabilities (hearing impaired, visually impaired, etc.). These agents assist all travelers needing special assistance or with disabilities on their arriving, departing, and connecting flights. Additionally, agents provide en route restroom and restaurant stops and assist with luggage, as needed.
   
   This job requires candidates to be able to lift a minimum of 50lbs and walk and stand for long periods of time. Candidates need to be customer service oriented and have great compassion for others.
   
   Please note, this listing is for part-time hours only. Part-time shifts available are;
   
   * *4:00 AM - 8:00 AM*
   * *1:00 PM - 5:00 PM*
   * *7:00PM - 11:00 PM*
   
   *Qualifications: *
   
   * Applicants must have a valid drivers license or state ID and be able to pass a federal background check.
   * Must be 18 years of age or older.
   * Must be able to physically perform required work.
   * Professional appearance.
   * Customer service skills.
   * Dependable, self motivated and responsible.
   * Ability to work a flexible, rotating schedule, including nights, early mornings, and weekends.
   
   *About Prospect Airport Services: *
   
   Prospect Airport Services has over five decades of experience in the airline industry. With over 9,000 motivated associates and cutting edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.
   
   We are looking for applicants that take pride in their appearance, are responsible for their attendance, and that are comfortable working with passengers in an airport environment. For a number of people this job has served them well as a gateway to opportunities within the airline industry. Additionally, Prospect has many opportunities for advancement, both in Las Vegas and in the thirty-two other airports we service nationwide.
   
   *Prospect Airport Services is an Equal Opportunity Employer.*
   
   Job Type: Part-time
   
   Pay: From $13.00 per hour
   
   Benefits:
   * Dental insurance
   * Flexible schedule
   * Health insurance
   * Vision insurance
   Schedule:
   * 4 hour shift
   * Day shift
   * Evening shift
   * Holidays
   * Night shift
   * Weekend availability
   Supplemental pay types:
   * Tips
   
   Ability to commute/relocate:
   * Las Vegas, NV 89120: Reliably commute or planning to relocate before starting work (Required)
   
   Experience:
   * Customer service: 1 year (Required)
   
   Work Location: One location

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right airport sales agent for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your airport sales agent job on Zippia to find and recruit airport sales agent candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit airport sales agents, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new airport sales agent

   Once you have selected a candidate for the airport sales agent position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new airport sales agent. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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