Airport sales agent job description

*Are you looking for a flexible job in a friendly work environment where you have the opportunity to take home cash tips? Would you like to meet interesting people and assist airline passengers with their wheelchair and transportation needs? If you answered yes to any of these questions then Prospect Airport Services at the Las Vegas Harry Reid International Airport (LAS) is looking for you! *
*Duties: *

Airport wheelchair agents, also known as Passenger Service Agents (PSA's), assist airline passengers in wheelchairs along with providing assistance to passengers with other disabilities (hearing impaired, visually impaired, etc.). These agents assist all travelers needing special assistance or with disabilities on their arriving, departing, and connecting flights. Additionally, agents provide en route restroom and restaurant stops and assist with luggage, as needed.

This job requires candidates to be able to lift a minimum of 50lbs and walk and stand for long periods of time. Candidates need to be customer service oriented and have great compassion for others.

Please note, this listing is for part-time hours only. Part-time shifts available are;

* *4:00 AM - 8:00 AM*
* *1:00 PM - 5:00 PM*
* *7:00PM - 11:00 PM*

*Qualifications: *

* Applicants must have a valid drivers license or state ID and be able to pass a federal background check.
* Must be 18 years of age or older.
* Must be able to physically perform required work.
* Professional appearance.
* Customer service skills.
* Dependable, self motivated and responsible.
* Ability to work a flexible, rotating schedule, including nights, early mornings, and weekends.

*About Prospect Airport Services: *

Prospect Airport Services has over five decades of experience in the airline industry. With over 9,000 motivated associates and cutting edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.

We are looking for applicants that take pride in their appearance, are responsible for their attendance, and that are comfortable working with passengers in an airport environment. For a number of people this job has served them well as a gateway to opportunities within the airline industry. Additionally, Prospect has many opportunities for advancement, both in Las Vegas and in the thirty-two other airports we service nationwide.

*Prospect Airport Services is an Equal Opportunity Employer.*

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Vision insurance
Schedule:
* 4 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* Weekend availability
Supplemental pay types:
* Tips

Ability to commute/relocate:
* Las Vegas, NV 89120: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Customer service: 1 year (Required)

Work Location: One location

**Overview**

National and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

****This position is Full-time pays $16.00 per hour and is located at the Indianapolis airport****

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

**Responsibilities**

+ Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

+ Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

+ Advise and review rental charges; and provide an accurate receipt to the customer.

+ Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.

+ Inquire about service, satisfaction and document dissatisfaction.

+ Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

+ Use of proper statement to determine if vehicle is being returned with full tank of gas.

+ Complete a service alert for any mechanical and or body damage communicated by the customers.

+ Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

+ Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

+ Keep lot organized for ease of access and traffic flow.

+ Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.

+ Understand the damage loss report reporting procedure.

_Equal Opportunity Employer/Disability/Veterans_

**Qualifications**

+ Must be at least 18 years of age

+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

+ Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 2 years

+ No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI)

+ Apart from religious observation, must be able to work 40 hours a week including nights and weekends

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

• Must be a local (in-state) resident.
• Valid In-state Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass a 10 year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete SIDA training to obtain airport identification security.

Experience:

• No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, skills & Abilities

• Excellent customer service skills.
• Strong work ethic.
• Ability to work in a team oriented environment.

Preferred Qualifications

Education:

• High school diploma or GED

Experience:

• 1+ year of relevant experience.

Knowledge, skills & Abilities:

• Able to communicate information and instructions verbally and/or via radio equipment.
• Able to communicate effectively in a professional manner.

Working Conditions

Work Schedule:

• You will need to have flexibility to work a variety of shifts, including night, weekends, holidays and overtime. we opeate in a shift bid environment.

Work Environment:

• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Enjoy the outdoors on a daily basis (sun, rain, sleet and snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

• Must be able to lift / carry / push / pull and move items 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jet ways stairs.

Legal

Unifi is an Equal Opportunity Employer