What does an airport sales agent do?
An airport sales agent advertises airline tickets, flight packages, and promos to potential passengers. Their job is to determine what kind of marketing strategies will most effectively entice people to travel. They may employ strategies such as offering travel packages, lowering ticket prices, creating destination promos, or showing off potential vacation escapades. This position requires a keen sense of the market and good intuition for advertising trends.
Airport sales agent responsibilities
Here are examples of responsibilities from real airport sales agent resumes:
- Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
- Create cargo plan for international flights according to FAA standards.
- Create personal reservations for domestic or international itineraries and issue appropriate airline tickets.
- Assist passengers with inbound/departures arrivals/departures, reservations, ticketing, visas and baggage.
- Ensure FAA and airport regulation are follow by enforcing safely/security measures and protect sensitive areas.
- Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
- Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
Airport sales agent skills and personality traits
We calculated that 87% of Airport Sales Agents are proficient in Customer Issues, Reservations, and Computer System. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Math skills.
We break down the percentage of Airport Sales Agents that have these skills listed on their resume here:
- Customer Issues, 87%
Answered general travel inquiries and successfully resolved customer issues.
- Reservations, 5%
Processed reservations, coordinated stand-by travel and monitored cabin availability.
- Computer System, 2%
Used computer systems to provide customer service to incoming passengers.
- Customer Care, 1%
Managed current and newly requested articles that provided technical guidelines to Customer Care Agents with assisting customers.
- FAA, 1%
Ensured FAA and airport regulation are followed by enforcing safely/security measures and protect sensitive areas.
- Air Travel, 1%
Responded politely to passenger complaints regarding all aspects of air travel.
Most airport sales agents use their skills in "customer issues," "reservations," and "computer system" to do their jobs. You can find more detail on essential airport sales agent responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for an airport sales agent to have is customer-service skills. Their role and responsibilities require that "securities, commodities, and financial services sales agents must be persuasive and make clients feel comfortable with the agent’s recommendations." Airport sales agents often use customer-service skills in their day-to-day job, as shown by this real resume: "resolved on-the-spot customer check-in, ticket, and seat allocation issues. "
Detail oriented. Many airport sales agent duties rely on detail oriented. "investment bankers must pay close attention to the details of initial public offerings and mergers and acquisitions because small changes can have large consequences.," so an airport sales agent will need this skill often in their role. This resume example is just one of many ways airport sales agent responsibilities rely on detail oriented: "reported customer complaints and recorded details of inquires. "
Math skills. Another skill that relates to the job responsibilities of airport sales agents is math skills. This skill is critical to many everyday airport sales agent duties, as "securities, commodities, and financial services sales agents need to be familiar with mathematical tools, including investment formulas." This example from a resume shows how this skill is used: "presented property evaluations of real estate comps, demographics, and statistics. "
Analytical skills. airport sales agent responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "to judge the profitability of potential deals, securities, commodities, and financial services sales agents must have strong analytical skills." This resume example shows what airport sales agents do with analytical skills on a typical day: "performed ticket counter operations recorded data regarding customers flights"
Initiative. A commonly-found skill in airport sales agent job descriptions, "initiative" is essential to what airport sales agents do. Airport sales agent responsibilities rely on this skill because "securities, commodities, and financial services sales agents must create their own client base by making “cold” sales calls to people to whom they have not been referred and to people not expecting the call." You can also see how airport sales agent duties rely on initiative in this resume example: "implemented and co-created a new credit card fraud initiative that saved the company approximately 15% in charge backs a year. "
The three companies that hire the most airport sales agents are:
- Hudson Group
88 airport sales agents jobs
- Enterprise Holdings41 airport sales agents jobs
- Envoy Air28 airport sales agents jobs
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Compare different airport sales agents
Airport sales agent vs. Stock broker
Investment representatives, also known as financial advisers, usually work in a bank, investment company, credit institution, or other financial firm. They handle the marketing and promotion of financial services and give clients investment advice. They do this is the phone or through face-to-face transactions. This position requires someone to be customer-oriented, communicate effectively, and know how to handle a crisis.
These skill sets are where the common ground ends though. The responsibilities of an airport sales agent are more likely to require skills like "customer issues," "belt loaders," "loaders," and "reservations." On the other hand, a job as a stock broker requires skills like "financial products," "client portfolios," "securities," and "bonds." As you can see, what employees do in each career varies considerably.
Stock brokers tend to make the most money working in the finance industry, where they earn an average salary of $69,142. In contrast, airport sales agents make the biggest average salary, $30,744, in the technology industry.stock brokers tend to reach higher levels of education than airport sales agents. In fact, stock brokers are 6.9% more likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.Airport sales agent vs. Bond broker
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that airport sales agent responsibilities requires skills like "customer issues," "belt loaders," "loaders," and "reservations." But a bond broker might use other skills in their typical duties, such as, "bonds," "securities," "fixed income," and "municipal bonds."
In general, bond brokers achieve similar levels of education than airport sales agents. They're 4.2% more likely to obtain a Master's Degree while being 0.6% more likely to earn a Doctoral Degree.Airport sales agent vs. Investment representative
The required skills of the two careers differ considerably. For example, airport sales agents are more likely to have skills like "customer issues," "belt loaders," "loaders," and "reservations." But a investment representative is more likely to have skills like "money management," "strong time management," "mutual funds," and "fixed income products."
Investment representatives make a very good living in the finance industry with an average annual salary of $84,101. On the other hand, airport sales agents are paid the highest salary in the technology industry, with average annual pay of $30,744.When it comes to education, investment representatives tend to earn higher degree levels compared to airport sales agents. In fact, they're 8.7% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Airport sales agent vs. Oil lease broker
Types of airport sales agent
Updated January 8, 2025
