Senior WW Specialist Solutions Architect - Amazon Connect (Contact Center Solutions WFM, CRM), AWS WWSO Apps, Amazon Connect
New York, NY job
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
The Area Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
Amazon Connect was designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.
Key job responsibilities
- Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.
- Collaborate with specialist, sales, marketing, and products teams to ideate around your customers' most challenging business problems.
- Act as a trusted advisor to line of business and C-suite leaders.
- Lead architectural reviews and workshops to advance your customer's technical objectives.
- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities.
- Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty.
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
PREFERRED QUALIFICATIONS- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
- Experience managing relationships with SAP customers and partners
- Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private
- Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Commissioning Engineer
Atlanta, GA job
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS is looking for a dynamic Commissioning Engineer. It is the responsibility of all Amazonians to have alignment with our leadership principles and demonstrate these at the highest level.
The responsibilities of the ACx Commissioning Engineer (CxE) include, but are not limited to, oversight and coordination of multi-discipline division of work related to design review and commissioning of Amazon critical infrastructure for new construction and special projects. The CxE is responsible for supporting vendors, contractors, and other teams involved in the construction and commissioning of various systems including medium and low voltage power systems, Generators, UPS, HVAC, Chilled Water, BMS, and EPMS systems. They shall provide multi-discipline input into the scheduling, test script development, designing, and planning of projects. In addition, the CxE will be required to develop and review electrical and mechanical component and integrated systems testing along with other commissioning documents to ensure they are compliant with the basis of design, specification, industry standards and sequence of operations. It is the CxE responsibility to ensure that all commissioning procedures follow the appropriate safety practices and policies. CxE is responsible for auditing commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. The CxE proactively communicates with the ACx Regional Manager and the ACx team to ensure that the applicable test documents are created and executed in accordance with all commissioning requirements. This individual will be responsible for comprehensive weekly reporting of status of all ongoing projects, lessons learned, and program improvements to continually improve the quality of our program. This position will include coverage of multiple inflight projects and tight schedules.
Key job responsibilities
Physical Requirements
• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly walk, use hands and fingers, reach with hands and arms, stoop, kneel, crouch or crawl
• Lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Carry objects weighing up to 49 pounds for short distances
• Work shifts longer than eight hours in duration with potential for night and weekends
• Perform physical tasks throughout the day without becoming overly tired
• Ability to manipulate small wires and objects easily
• Work in a noisy environment
• Work in environments that are colder or hotter than a normal office environment
Additional Job Requirements
• Ability to relocate to the Metro Atlanta area.
• Ability and willingness to travel domestic and internationally for up to 50% of the year. Typical travel is 20%.
• Required to provide personal transportation for meetings and job visits away from the office; reimbursed.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#DCCD_AMER
BASIC QUALIFICATIONS- 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience
- Bachelor's degree in Mechanical/Electrical Engineering or 5 years of relevant discipline work experience
- High technical competency in either mechanical or electrical or control systems utilized in critical infrastructures, with the capability to learn and be trained in the others.
- Understand the design concept and intent by reviewing mechanical or electrical design documentation, including drawings, specifications, vendor submittals and sequences of operations and provide feedback on the same in accordance with Amazon standards for basis of design.
- Develop but majorly review commissioning documentation such as test plans, scripts and reports developed by vendors to ensure accuracy in accordance with the design requirements.
PREFERRED QUALIFICATIONS- Advanced knowledge Microsoft Office Suite - Word, Excel, Outlook required; advanced knowledge of SharePoint (or similar) preferred
- Strong communication skills, detail oriented, highly organized, and able to work in high stress environments to maintain calm and respectful interaction with multiple teams
- Advanced knowledge of mechanical, electrical, and controls systems for critical infrastructures
- Ability to read and edit construction documents (design drawings, control diagrams, specifications, etc.)
- Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Risk Management Program Manager
New York, NY job
A financial firm is looking for a Risk Management Program Manager to join their team in New York, NY.
Pay: $85-100/hr
Hybrid; 3 days onsite/week
US Citizen or GC Holder Only; No visa sponsorship
No third party candidates
Responsibilities:
• Provide an independent initial assessment and challenge on project and program artifacts during all project phases
• Work with project managers to remediate data quality deficiencies within Risk book of work
• Build strong relationships with key stakeholders including project managers, program managers, portfolio leads, and other members of the Risk Org PMO team
• Execute against multiple competing priorities simultaneously
• Support the PM community in identifying upcoming artifacts due, phase changes, risk and issue maintenance, and required training coming due
• Escalate past due artifacts, phases, risks, issues, and required training
• Perform monthly entitlements reconciliation to assure the right roles for the right people
• Perform routine Jira maintenance to track PQA (project quality assurance) findings
• Assist with thematic analysis and PowerPoint slide creation
• Governance and project management oversight
• Be proactive and self-motivated in driving quality and timely reviews/assessments end-to-end
Qualifications:
• Bachelor's degree; major in Finance, Accounting, Economics or Business Administration preferred
• 8+ years of progressive experience in the financial services industry; experience in Risk Management and understanding of regulatory and risk management in the financial services industry
• A critical thinker who seeks to understand the business and its control environment
• Recent experience in managing projects and/or quality assurance reviews for a banking institution is preferred
• Proven project management skills to drive alignment across stakeholder groups and review and provide feedback on execution of required administrative processes
• Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team
• Excellent communication skills; ability to articulate deadlines and deliverables clearly to senior members of organization
Technical Skills:
• Risk Management
• Project Management
• Risk Analytics & Reporting
• Data Quality
• Jira
Hospice Sales Representative
Cartersville, GA job
Are you a compassionate and driven sales professional with a passion for connecting people to quality end-of-life care? We are looking for a dedicated Hospice Sales Representative to join our team in the Cartersville, GA area.
In this critical role, you'll be responsible for promoting our hospice services, building strong relationships with healthcare professionals, and ensuring that patients and their families have access to the compassionate care they deserve. This is an opportunity to make a real impact on people's lives while being part of a supportive and tight-knit team.
What You'll Do
Develop and execute sales strategies to promote Blue Summit's hospice services.
Build and maintain relationships with physicians, case managers, hospitals, assisted living facilities, and other key healthcare providers.
Represent Blue Summit at community events and networking opportunities to enhance brand awareness.
Collaborate with our clinical and admissions teams to ensure a smooth transition and seamless care coordination for new patients.
Stay informed on industry trends and competitor activities to identify new growth opportunities.
What We're Looking For
3-5 years of successful experience in hospice or home health sales.
A strong, established network within the Cartersville or surrounding areas.
Excellent relationship-building and communication skills.
Genuine compassion for patients and families navigating end-of-life care.
A Bachelor's degree in a related field is preferred.
Why Join us?
We offer a culture that values recognition, growth, and stability. In addition to a fulfilling career where you'll make a tangible difference, you'll receive:
Competitive Compensation: Earn additional monthly bonuses based on your production.
Comprehensive Benefits: Access to health, dental, and vision insurance.
Financial Wellness: A 401(k) retirement plan.
Work-Life Balance: Generous paid time off, holidays, and a flexible schedule.
Supportive Culture: Be part of a mission-driven team that cares deeply about each other.
If you are a motivated and empathetic individual ready to build a fulfilling career while making a real impact, we encourage you to apply today!
Production Manager
Suwanee, GA job
Lead. Optimize. Drive Excellence.
Murrelektronik is looking for an experienced Production Manager to oversee operations at our Suwanee, GA facility. As part of the Operations leadership team, you'll ensure production runs smoothly, efficiently, and safely, while motivating and developing your team to deliver outstanding results.
What You'll Do
Lead, mentor, and grow a team of 4-5 direct reports.
Plan and manage production schedules to meet customer demand.
Ensure compliance with quality standards, OSHA, ISO, and safety protocols.
Drive resolution of quality issues using root cause analysis tools.
Manage costs effectively, including purchasing and overtime planning.
Analyze workflows and implement process improvements.
Track department KPIs and contribute to forecasting and planning.
Partner with HR on recruitment, training, and development initiatives.
Foster a culture of accountability, teamwork, and continuous improvement.
What We're Looking For
Bachelor's degree in Business, Manufacturing, Engineering, or related field.
5-6 years in manufacturing leadership, ideally in a multi-shift operation.
Knowledge of production planning, quality systems, and safety standards.
Familiarity with OSHA, ISO, and ERP systems (SAP preferred).
Lean Manufacturing / Six Sigma experience and continuous improvement mindset.
Strong leadership, communication, and problem-solving skills.
Bonus Points For:
Experience with manufacturing automation systems.
Multilingual skills.
Leading during growth phases.
Why You'll Love Working Here
Medical, dental, and vision (with HSA contributions)
Generous PTO, paid holidays, and parental leave
401(k) with 4% company match
Tuition reimbursement and professional development
Fitness reimbursement and volunteer time off
Flexible, supportive work culture
About Murrelektronik
Murrelektronik is a global leader in automation technology, committed to innovation, customer satisfaction, and employee well-being. Since 1975, we've built strong connections-both technical and personal-around the world.
Apply today and help us take production excellence to the next level.
Kofax Developer
Atlanta, GA job
📅 Duration: 6+ Months
✅ Local candidates only | In-person interviews
About the Role:
We're seeking an experienced Kofax Developer (8+ years) to design and implement intelligent automation solutions.
Key Responsibilities:
Build custom Kofax workflows, data extraction models (KTM), and system integrations.
Automate document capture, classification, and routing for structured/unstructured data.
Integrate Kofax with enterprise systems (ECM, databases, cloud apps) using REST/SOAP.
Develop scripts in C#, VB.NET, JavaScript, VBScript with strong OOP principles.
Configure and maintain Kofax servers, scanners, and apply service packs.
Prepare HLD/LLD documentation and test plans.
Must Have:
✔ 8+ years of Kofax development experience
✔ Strong scripting & integration skills
✔ Onsite availability from Day 1
Regards,
Ashish Lal | Talent Acquisition Manager
Charter Global Inc | *****************************
Email: *************************
LinkedIn: ASHISH K LAL | LinkedIn
R&D Specialist (Flavor Ingredient Specifications Specialist) -- FGDC5664053
Valhalla, NY job
Job Title: R&D Senior Specialist (R&D - Flavor Ingredient Specifications)
Duration: 12+ Months Contract/Possibility of extension
Monday-Friday, 8AM-5PM EST
Pay Rate : $35 to $40/hr
Responsibilities:
R&D - Flavor Ingredient Specifications (Contractor)
Location: Valhalla, NY
Team: Global R&D - Flavor Specifications
We're seeking a contractor to support flavor ingredient specifications for global beverage applications. This role focuses on documentation, testing coordination, and cross-functional collaboration to ensure timely delivery of high-quality, specification to meet fast moving innovation timelines.
Key Responsibilities:
Support flavor ingredient specification development and qualification processes
Coordinate documentation, testing, and supplier communications
Track project progress and maintain accurate records
Collaborate with internal teams and external partners to confirm data accuracy
Help troubleshoot and resolve technical or documentation issues that arise during spec development process
Qualifications
Bachelor's in Food Science, Chemistry, or related field
1-2 years in food & beverage, flavor, or R&D support a plus
Familiarity with digital tools and systems a plus
Strong organizational and communication skills
Proficiency in MS Office applications and Teams
Pay Rate : $35 to $40/hr
Fashion Designer
New York, NY job
Designer - Women's Sleep and Intimates
**Portfolio Required
(Hybrid - Manhattan)
The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development.
Key Responsibilities
Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development
Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials
Shop the retail market to research trends, consumer preferences, and competitive insights
Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction
Maintain design accuracy through clear communication, updated files, and consistent documentation
Collaborate with cross-functional teams throughout the design and development cycle
Utilize PLM tools to manage styles, updates, and technical specifications
Prepare presentations, design boards, sketches, and other visual materials as needed
Qualifications
Bachelor's degree in Design or equivalent experience
2-3 years of professional apparel design experience
Strong understanding of garment construction, fit, and fabrication
Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred
Technical Skills
Strong CAD illustration skills
Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits
Centric PLM proficiency and efficiency
Ability to work under tight deadlines with strong attention to detail
What Stands Out in a Candidate
Demonstrated expertise in tech pack creation and garment construction
Advanced CAD illustration capabilities with a clear, detailed portfolio
Strong PLM (Centric) proficiency
Experience contributing trend-relevant concepts in lounge or fully fashioned categories
Director, SAP Public Cloud BDC and AI/ML
New York, NY job
Director, SAP Public Cloud & AI/ML
Salary Range: $175,000-$275,000 (based on experience and location)
Introduction
We're seeking an exceptional SAP Director to lead transformative cloud implementations for a Big 4 consulting firm's fastest-growing Advisory practice. This is a unique opportunity for a seasoned consultant who thrives at the intersection of strategic business development, technical architecture, and delivery excellence. You'll work with senior stakeholders across multiple industries, designing integrated solutions that leverage SAP S/4HANA Public Cloud, BTP, AI/ML, and emerging technologies. If you're passionate about innovation, mentorship, and driving client success in a collaborative, people-first environment, this role offers unparalleled growth opportunities and the flexibility to shape the future of enterprise transformation.
Required Skills & Qualifications
Minimum 10 years of experience in external management consulting at a Big 4
At least two full lifecycle SAP S/4HANA Public Cloud implementations
Proven track record in sales and business development, from opportunity identification through solution presentation
Bachelor's degree from an accredited college or university in an appropriate field
Deep technical expertise in SAP S/4HANA Public Cloud and SAP BTP (including RICEFW, CDS Views, and Fiori)
Strong understanding of integration, data, and AI strategies involving SAP Datasphere, SAC, Databricks, and Joule
Demonstrated ability to lead strategic conversations with senior stakeholders on business performance management
Experience designing scalable, future-state solutions that integrate SAP technologies with broader enterprise architecture
Exceptional program management and delivery leadership skills with global team experience
Experience guiding teams through full implementation lifecycle (planning, risk management, build, cutover, hypercare)
Willingness to travel 50-80%
Must be authorized to work in the U.S. without sponsorship
Preferred Skills & Qualifications
Track record of thought leadership and innovation in SAP and AI/ML space
Experience developing AI/ML-powered assets and solutions
Multi-industry advisory experience
Publication-ready deliverable creation and market eminence building
Experience with ERP selection and current-state discovery processes
Strong financial acumen including pricing strategy and margin management
Day-to-Day Responsibilities
Lead business development by identifying opportunities, crafting proposals, and presenting integrated enterprise solutions aligning SAP S/4HANA Public Cloud with client transformation objectives
Guide clients through ERP selection, current-state discovery, and strategic planning with senior stakeholders to define future-state technology vision and transformation roadmaps
Direct large-scale SAP S/4HANA Public Cloud programs, managing risks, dependencies, timelines, and project financials to meet or exceed margin targets
Assess current-state architecture and design complete future-state solutions with integrated strategies for data, integration, and analytics
Lead program execution from design through hypercare, guiding design decisions, overseeing backlog planning, and managing global delivery teams
Provide strategic leadership to drive performance and delivery excellence while actively mentoring and developing team members
Champion innovation by developing AI-powered assets and building market eminence for the practice
Act with integrity, professionalism, and personal responsibility in all client and team interactions
Company Benefits & Culture
Work with a Big 4 firm where people are the number one priority
World-class training facility and leading market tools to support continuous growth
Extensive learning and career development opportunities across diverse industries and technologies
Collaborative, team-driven culture where you can be your whole self
Flexibility to explore new areas of inspiration and expand your capabilities
Strong emphasis on professional and personal development
Opportunity to make a significant impact on major enterprise transformations
Competitive compensation with performance-based incentives
Note: This position does not offer visa sponsorship (including H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or other employment-based visas).
#TECH
IT Desktop Technician -- KAUDC5692873
Painted Post, NY job
Schedule: M-F, 8am - 5pm, some flexibility may be required
Interview Process: First Round Phone Screen, Second Round Onsite Interview
Six month anticipated assignment. Possibility of extension based on demand.
Role Overview
The Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Daily Tasks (include but are not limited to)
• Active Directory Administration
• Limited support for corporate mobile devices
• Familiarity with cloud applications (Office365, etc.)
• Troubleshooting Cisco VPN connectivity
• Familiarity supporting Citrix connectivity
• Remote connection/utilization
• Asset management skills
• Edge, Google Chrome, various browser(s) support
• Installation/configuration of various Adobe products
• Installation/configuration of Check Point endpoint client software
• Printer/driver troubleshooting & installation
• ServiceNow utilization
• Deployment/configuration of standard IP telephony
• Hardware ordering/deployment
Additional Responsibilities
• Documentation (records) management
• Knowledge base utilization
• Project interaction
• Customer scheduling/follow-ups
• End user equipment moves (disconnect/reconnect)
• Multi-team interaction and/or technical roundtable participation
• Standard device imaging via USB/PXE server(s)
• Smart-Hands tasks/functions outside of standard operational work
Required Skills/Experience:
** • 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience**
• Excellent problem-solving and communication skills
• Proven experience in Windows OS deployment, especially Windows 11
• Basic knowledge of Command Prompt and PowerShell
• Willingness to learn & grow
Required Education:
• Associate's degree (preferred), HS Diploma or GED Minimum Required
Preferred Certifications:
• CompTIA IT Fundamentals
• CompTIA A+
• CompTIA Cloud+
• CompTIA Mobility+
• CompTIA Network+
• CompTIA Server+
Performance Expectations
Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.
IMPORTANT Notes
• The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues.
o That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance.
• The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.
Technical Account Manager
Stamford, CT job
About the job
Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive
We're seeking a highly qualified Technical Account Manager to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations and business objectives. The ideal candidate will be client-focused, collaborative, exceptionally organized, and detail-oriented.
Responsibilities
Act as a strategic advisor, aligning client technology with business goals.
Deliver executive-level insights and communicate effectively with both technical and non-technical stakeholders.
Ensure client environments are secure, scalable, and optimized for performance and growth.
Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards.
Build and maintain strong client relationships, serving as the primary point of contact and escalation.
Mentor internal team members and foster collaboration across departments.
Identify gaps and partner with technical teams to scope and prioritize initiatives.
Ensure alignment with industry best practices and regulatory requirements.
Requirements
5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space.
Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders.
Strong business acumen with the ability to align technology with business strategy.
Industry certifications (e.g., MCSA, VCP, CCNA) are a plus.
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred.
Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment.
Highly organized, detail-oriented, and self-motivated with minimal supervision.
Must be able to pass a background check and hold a valid U.S. driver's license.
Epic Application Coordinator - ClinDoc (476473)
Macon, GA job
IDR is seeking a Epic Application Coordinator - ClinDoc to join one of our top clients for an opportunity in Macon, GA. This role is centered around supporting inpatient hospital outpatient departments within a healthcare organization known for its focus on clinical documentation and Epic system build. The position involves collaboration with clinical and technical teams to enhance workflows and documentation accuracy.
Position Overview for the Epic Application Coordinator - ClinDoc:
Support Inpatient Hospital Outpatient Departments (HODs) across Piedmont, focusing on flowsheet build and clinical documentation within Epic
Configure, test, and troubleshoot Epic flowsheets, documentation, and care plans for inpatient and specialty clinical areas
Collaborate with multidisciplinary teams including clinical staff and Epic analysts to refine workflows and ensure system accuracy
Support nursing tech-related documentation workflows and optimize clinical content in Epic
Work in a hybrid environment with onsite presence at approved Piedmont hubs in Atlanta, Augusta, or Columbus
Requirements for the Epic Application Coordinator - ClinDoc:
1+ years of Epic build experience, specifically with flowsheets, documentation, and clinical content
Epic ClinDoc certification is required; additional certifications such as Epic CLN, ASAP, or Stork are acceptable and relevant
Prior support experience in inpatient or specialty clinical areas such as PT/OT, Speech, or Behavioral Health preferred
Proven ability to collaborate with multidisciplinary clinical teams and troubleshoot Epic issues efficiently
Ability to work onsite at least 2 days per week at an approved Piedmont hub in Atlanta, Augusta, Macon, Athens, or Columbus, GA.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Hospice Clinical Manager
Cartersville, GA job
Medical Specialties: Geriatrics, Home Health, Hospice & Palliative Medicine
We are seeking a dedicated and experienced Hospice Clinical Manager to lead our compassionate clinical team. If you're a self-starter with extensive hospice management experience and a passion for making a real impact, we encourage you to apply. This is an excellent opportunity to help us continue providing exceptional care to our patients and their families.
Key Responsibilities
Clinical Operations: Oversee and manage all clinical services for the branch, ensuring compliance with all regulatory standards, including Medicare regulations.
Team Leadership: Lead, mentor, and guide a team of clinical professionals, including nurses and caregivers. Foster a collaborative environment and provide guidance to ensure high-quality patient care.
Quality & Compliance: Monitor and evaluate the quality of care provided, develop and implement clinical policies and procedures, and participate in the development of patient care plans.
Collaboration: Work with other departments to ensure seamless patient care and manage budgets and resources effectively to optimize clinical services.
Community Engagement: Develop and maintain strong relationships with local healthcare professionals and community organizations.
Qualifications
Experience: A minimum of 5 years of hospice management experience is required.
Leadership: Proven experience in nursing management or supervision, with strong leadership and team management skills.
Knowledge: Deep understanding of Medicare regulations, reimbursement processes, and the ability to develop and implement care plans.
Skills: Excellent communication skills, strong problem-solving and decision-making abilities, and a high level of attention to detail.
Financial Acumen: Experience in budgeting and financial management.
Benefits
401(k)
Health, Dental, and Vision insurance
Life insurance
Paid time off
Generative AI Engineer
Alpharetta, GA job
Role: Gen AI/ML Engineer
Mode of Work: 3 days per week onsite required
Required experience: 10+ Years
Key Responsibilities:
Assist in designing, developing, and training machine learning models.
Implement ML pipelines and support model evaluation, optimization, and deployment.
Work with data preprocessing tools to clean, transform, and prepare datasets.
Collaborate with senior engineers and cross-functional teams to implement ML solutions.
Document model behavior, experiments, and results.
Support research activities by exploring new techniques, tools, and frameworks.
Mandatory Skills:
Proficiency in Python.
Working knowledge of TensorFlow or PyTorch.
Strong understanding of machine learning algorithms and concepts.
Preferred Skills:
Exposure to data preprocessing tools like Pandas and NumPy.
Basic understanding of cloud AI services (AWS, Azure, or GCP).
Scrum Master & Agile Coach
Atlanta, GA job
📅 Duration: 9+ Months
✅ Local Candidates Only
🎓 Agile Certification Required (Scrum Master minimum)
About the Role:
We're seeking an experienced Scrum Master & Agile Coach to support the project for IT Division. This role focuses on coaching IT Team Leads, facilitating Scrum/Kanban practices, and driving continuous improvement across teams. You'll help teams self-organize, manage backlogs, remove impediments, and deliver value aligned with IT priorities.
Key Responsibilities:
Coach IT Team Leads on Scrum & Kanban frameworks
Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives)
Guide backlog management and prioritization
Identify and resolve impediments
Promote collaboration and process adherence
Drive continuous improvement and team effectiveness
Required Skills & Qualifications:
5+ years working with Agile teams
Strong knowledge of Scrum & Kanban principles
Excellent facilitation, coaching, and communication skills
Proficient in Jira, Confluence, ServiceNow, MS Teams, Office365
Agile Certification (Scrum Master minimum)
Regards,
Ashish Lal | Talent Acquisition Manager
Charter Global Inc | *****************************
Email: *************************
LinkedIn: ASHISH K LAL | LinkedIn
One Glenlake Parkway | Suite 525 | Atlanta, GA 30328
AI for Data Governance Product Lead-- GANDC5697405
Atlanta, GA job
AI for Data Governance Product Lead (Remote)
Execute the strategy, roadmap for enterprise data governance and AI-driven automation products.
This role combines product management expertise with technical skills in AI agent development, enabling governance adoption and automation across Collibra, Databricks Unity Catalog, and Snowflake.
Key Responsibilities
Product Strategy & Roadmap
o Define vision and roadmap for AI-powered data governance solutions.
o Align product initiatives with enterprise data strategy and compliance requirements.
AI Agent Development
o Design and oversee development of AI agents for governance automation (metadata ingestion, lineage tracking, risk scoring).
o Implement agent orchestration using Collibra AI Governance and MCP Server.
Platform Integration
o Drive integration between Collibra DIP, Databricks Unity Catalog, and Snowflake.
o Ensure interoperability through APIs and automation frameworks.
Stakeholder Engagement
o Collaborate with engineering, data governance teams, and business units to prioritize features.
o Conduct workshops and demos to drive adoption of AI-driven governance tools.
Compliance & Risk
o Implement guardrails and audit trails for AI agent actions. Performance Metrics
Delivery of AI agent-driven governance features on roadmap.
Increased automation and reduced manual governance tasks.
Adoption rate of governance workflows across enterprise platforms.
Compliance adherence and audit readiness. Minimum Skills Required: Required Skills
5+ years in Product Management with the following:
o Experience in defining product vision, writing PRDs, and managing backlogs.
o Strong understanding of agile methodologies and stakeholder management.
Technical
o Hands-on experience with Collibra DIP, Databricks Unity Catalog, and Snowflake.
o AI agent development skills (Python, APIs, orchestration frameworks).
o Familiarity with MLOps and AI governance standards.
AI Amplification
Preferred Certifications
Collibra Certified (Data Steward, Workflow Developer, AI Governance Specialist) or Any Data Governance tool.
o Ability to leverage AI for workflow automation and governance adoption.
Lead Web Developer
White Plains, NY job
An insurance company is looking for a Web Developer Lead to join their team in White Plains, NY.
Compensation: $150-170k
Candidates must be local; no relocation (onsite 3 days/week)
Frontend and Backend are equally important for this role.
Responsibilities:
Drive the end-to-end architecture, development, and delivery of scalable, secure web and mobile portals-including sophisticated front-end interfaces and robust back-end services
Partner with cross-functional teams to deliver seamless, high-impact solutions
Engineer portal capabilities for key insurance features such as policy management, claims, billing, and pension processing
Embed industry-specific compliance and cybersecurity protocols, ensuring portals meet regulatory standards
Lead Agile ceremonies, manage sprint cycles, conduct code reviews, and oversee CI/CD pipelines on containerized cloud platforms (AWS)
Analyze customer insights, usage patterns, and performance metrics to drive continuous portal optimization
Seamlessly integrate legacy systems, third-party APIs, and data sources into modern architectures
Design and deploy microservices that connect internal and external systems, enabling dynamic data exchange and real-time functionality
Stay at the cutting edge of web development, cloud technologies, and generative AI through ongoing research and innovation
Qualifications:
A Bachelor's degree in Computer Science, Information Technology, or a related discipline
7+ years of experience in web development, with at least 2 years in a lead role
Strong proficiency in JavaScript, React, Angular, Node.js, and RESTful APIs
Strong backend development skills in Node.js, Python, Java and databases (SQL, NoSQL)
Angular, Python and Databases skills
Experience with AWS or Azure, including ECS,Docker, Kubernetes, and other containerization tools
Understanding of microservices, serverless architectures, and event-driven systems
Understanding of cloud networking fundamentals, including VPCs, Subnets, and scalable architecture on AWS
Experience in insurance operations, including claims, policy servicing, and customer support
Exposure to GenAI /AI/ML services in AWS, DevOps tooling, and advanced container orchestration preferred
Guidewire Project Manager
New York, NY job
Guidewire Project Manager
Location: New York City, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Conshohocken, PA; Charlotte, NC; Alpharetta, GA - Hybrid
Duration: 12+ Months with possible extensions
Must have skills:
• Commercial Insurance
• Guidewire ClaimCenter
• Guidewire PolicyCenter
• M&A Integration
Job description:
We are seeking an experienced Senior IT Project Manager to lead and manage the migration of Guidewire PolicyCenter and ClaimCenter to a cloud-based environment. The successful candidate will oversee the planning, execution, and delivery of this mission-critical project, ensuring alignment with business objectives, technical requirements, and timelines. This role requires expertise in enterprise software migrations, cloud technologies, and Guidewire products, as well as strong leadership skills to coordinate cross-functional teams and stakeholders.
Role Responsibilities:
Project Leadership:
• Lead and manage the end-to-end migration project of Guidewire PolicyCenter and ClaimCenter from on premise environment to the cloud.
• Develop and maintain comprehensive project plans, including scope, timelines, milestones, deliverables, and budgets for both systems.
• Ensure project alignment with organizational goals, regulatory requirements, and industry best practices.
• Ensure performance of implementation vendor(s).
Stakeholder Management:
• Collaborate with business leaders, IT teams, and third-party vendors to ensure project objectives for both PolicyCenter and ClaimCenter are clearly defined and met.
• Communicate project progress, risks, and issues to stakeholders, including executive leadership, in a clear and timely manner.
• Serve as the primary point of contact for all project-related communications.
Risk and Issue Management:
• Identify potential risks and develop mitigation strategies to ensure smooth migration of both PolicyCenter and ClaimCenter. Proactively address issues and roadblocks to minimize project delays and disruptions.
Team Coordination:
• Coordinate cross-functional teams, including developers, architects, testers, and business analysts, ensuring effective collaboration and resource allocation across both PolicyCenter and ClaimCenter migration efforts.
• Provide guidance and support to team members to achieve project goals.
Technical Oversight:
• Work closely with technical teams to ensure proper design, configuration, and implementation of Guidewire PolicyCenter and ClaimCenter in the cloud environment.
• Ensure data integrity, system interoperability, and security during migration processes.
• Oversee testing and validation of the migrated systems to ensure functionality and performance.
Budget and Resource Management:
• Manage project financials, ensuring costs are controlled and align with financial expectations.
• Allocate resources effectively, balancing priorities across multiple project tasks.
Documentation and Reporting:
• Maintain comprehensive documentation of project activities, decisions, and outcomes for both systems.
• Provide bi-weekly reports and updates to leadership on project status, performance metrics, and lessons learned.
Technical Qualifications:
• 8+ years of IT project management with a focus on M&A or IT integration projects
• Proven experience managing Guidewire PolicyCenter and ClaimCenter implementations.
• Expertise in cloud technologies, including cloud migration strategies, data security, and performance optimization.
• Proven track record of managing large-scale IT integrations across multiple regions or business units
• 3+ years' experience within Commercial Insurance.
• Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
• Detailed knowledge of project management (PMLC), software development life cycle (SDLC)methodologies.
• Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
• Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
• Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
• Experience using Project and Portfolio Management tools (e.g., MS Project)
• Proficiency in managing vendor relationships · Experience with change management and risk management strategies.
Network Operations Engineer
New York, NY job
Network Engineer
Duration: 18 months
About the team
This role is part of the corporate network team supporting global corporate network.
corporate network engineering team is responsible for operating a broad reaching, high performing internal network reliably and at scale. As a member of the team, you have a direct impact on keeping our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. The sustained growth of our network generates a constant stream of challenges which will require you to continually be innovative with an evolving set of technologies.
What you'll be doing
Operate the network backbone that enables rapid scaling and growth around the globe
Participate in operational planning for the full network stack
Identify opportunities for business enablement through smart use of technology
Assess network optimization opportunities and propose workflow improvements
Develop automated methods to solve and mitigate network events, as well as self-service tools to improve operational efficiency.
What you'll need
Strong Routing/Switching/Wireless knowledge (Cisco, Meraki, Juniper preferred).
Familiarity with deploying and handling networks in a Cloud heavy environment company
Extensive experience at all layers of the network from physical to application aware firewalls
Knowledge in scripting(Python,Ansible preferred).
5 years Information Technology operations experience
Experience in supporting 24X7 global teams
Strong skills in process, documentation, and change management
Excellent interpersonal communication skills
Must Have:
● 5+ years network operations/engineering
● Hands-on Cisco/Meraki/Juniper experience
● Experience in cloud networking (AWS/GCP/Azure)
● Working knowledge of Python and/or Ansible
● Real 24x7 operations experience
● Strong documentation, process discipline, and communication
● Ability to automate, troubleshoot, and improve a global-scale network
Azure Cloud Infrastructure Engineer (Onsite)
Augusta, GA job
We're looking for an Azure Cloud Infrastructure Engineer for an onsite role in Augusta, GA.
Key Responsibilities:
Architect and deploy modern cloud-native applications in a multi-cloud environment, primarily using Microsoft Azure
Design scalable and secure infrastructure to support commercial applications, with future readiness for hundreds of thousands of consumer sites and tens of thousands of devices per location
Lead Infrastructure as Code initiatives using Terraform and automation tools, with hands-on coding in Java, C#, or Python
Skills & Qualifications:
Must be US citizen or Green Card holder
10 years in supporting complex and critical IT infrastructure required
Proven experience in Azure architecture and deployment with strong proficiency in Terraform, Git, and CI/CD tooling
Solid understanding of cloud-native database architectures, serverless infrastructure, and event-driven design
Familiarity with Azure Fabric, Azure DevOps frameworks, SIEM platforms like Splunk, and monitoring tools such as Azure Monitor
Strong grasp of cybersecurity principles, CIA controls, and disaster recovery planning
Education/Certifications:
Bachelor's degree in Data Science & Analytics, Engineering, Mathematics, Industrial Engineering, Computer Science, Statistics, Embedded Systems, Artificial Intelligence, or Software Development required
MBA, or professional certification in Data Science & Analytics, Cloud-Native Development, or Autonomous Systems preferred
Azure certifications required or to be obtained within 6 months
TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!
TM Floyd & Company participates in E-VERIFY
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