Engineering Technician jobs at Akebono Brake - 31 jobs
Machine Learning Engineer Intern, Perception
Zoox 3.4
Boston, MA jobs
Zoox's internship program provides hands-on experiences with state of the art technology, mentorship from some of the industry's brightest minds, and the opportunity to play a part in our success. Internships at Zoox are reserved for those who demonstrate outstanding academic performance, activities outside their course work, aptitude, curiosity, and a passion for Zoox's mission.
Perception at Zoox is the "Retina of Zoox" - the system responsible for understanding the world around the autonomous vehicle.
As an MLE intern working on Perception, you may be assigned to one of the following teams:
On the Offline Driving Intelligence team, you will develop advanced multimodal large language models that enhance scenario understanding and driving. You'll develop and fine-tune models with driving data, ensuring models can efficiently identify hazards, interpret driving restrictions, drive and answer questions about the scenario. Working alongside world-class engineers and researchers, you'll leverage premium sensor data and cutting-edge infrastructure to validate your algorithms in real-world conditions, directly impacting productivity, safety and the capability of Zoox's autonomous system.
On the Perception Attributes team, you will collect and generate datasets for specialized vehicle classification and semantic enrichment, design and frame machine learning problems for real-world autonomous driving scenarios and train and evaluate state-of-the-art machine learning models with a focus on computer vision. You will also collaborate with engineers to deploy models for real-time inference on our vehicles, and contribute to improving our vehicle's ability to recognize and respond to emergency vehicles, school buses, construction vehicles, and other specialized road actors.
On the Perception Scene Understanding team, you will develop advanced ML models that perceive our vehicle's surroundings to identify hazards and driving restrictions. You will utilize vision-language models for detecting rare events and ensuring safe driving in these situations. You'll work with state-of-the-art machine learning models that operate in real-time on our robotaxi platform with minimal latency. Collaborating with world-class engineers and researchers across sensors, planning, and other teams, you'll have access to premium sensor data and cutting-edge infrastructure to validate your algorithms in real-world conditions.
On the Occupancy and Rare Events team, you will develop multimodal foundation models that serve as the common backbone for on-vehicle perception, enhancing the system's ability to detect long-tail events and generalize to new geofences. In this role, you will develop effective tokenization techniques for Vision, Lidar, and Radar modalities, leverage LLM techniques to align token embeddings across modalities into a common feature space supporting various 3D tasks (detection, segmentation, tracking, feature matching, dense depth), You'll collaborate with top-notch engineers across PCP, MLInfra, and Offboard Driving Intelligence teams, utilizing Zoox's large-scale dataset to train and evaluate models that directly impact the autonomous system's real-world performance.
On the perception optimization team, you will build optimized inference pipelines for on-bot algorithms. A major focus of optimization is ML models, with techniques such as quantization, pruning, and advanced transformer optimizations such as token pruning, merging and layer pruning being used to deploy large models into the bot to operate at real time. In this role, you will experiment with optimizing SOTA large ML models to make them fit into on-bot compute, including both post-training optimization (e.g. quantization) as well as architectural approaches (e.g. token merging).Requirements:
Currently working towards a B.S., M.S., Ph.D., or advanced degree in a relevant engineering program
Must be returning to school to continue your education upon completing this internship
Good academic standing
Able to commit to a 12-week internship beginning in May or June of 2026.
At least one previous industry internship, co-op, or project completed in a relevant area
Ability to relocate to the Bay Area, California or Boston for the duration of the internship
Interns at Zoox may not use any proprietary information they are working on as part of their thesis, any published work with their university, or to be distributed to anyone outside of Zoox
Qualifications (It's helpful if you meet a majority of the following qualifications, but it isn't a requirement):
Advanced understanding of Python or C++ (C++ preferred)
Experience with production ML pipelines: dataset creation, labeling, training, metrics
Experience training/finetuning MLLMs or at least MLLms (SFT/RL)
Experience with Vision-Language Models
Experience with model deployment with TensorRT
Experience with Neural Network design and implementation
Experience working with LiDAR, Camera and Radar data
Experience with building and processing large scale dataset
GPU/CUDA programming experience
Bonus Qualifications:
Experience with multimodal foundation model optimization techniques
Experience in algorithm development for Autonomous Driving software
Compensation:The monthly salary range for this position is $5,500 to $9,500. Compensation will vary based on geographic location and level of education. Additional benefits may include medical insurance, and a housing stipend (relocation assistance will be offered based on eligibility).
About ZooxZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Follow us on LinkedIn
AccommodationsIf you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
$5.5k-9.5k monthly Auto-Apply 60d+ ago
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Principal AV Behavior and AI Safety Engineer: Technical Lead
General Motors 4.6
Boston, MA jobs
**Company Vehicle:** Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies
The Safety Assurance for Effective Autonomous Driving Software (SAFE-ADS) department is part of the Global Product Safety, System, and Certification (GPSSC) organization at GM. This department serves as the central body for automated driving system (ADS) safety and brings together expertise from across the company to establish a comprehensive safety case. GM's vision is zero crashes, zero emissions, and zero congestion - AV safety is at the heart of driving forward this vision.
**The Role**
The AV Safety Strategy and Assessment team is seeking a technical leader with extensive experience in the full end to end development lifecycle for autonomous vehicle behaviors driven by artificial intelligence & machine learning models. As the AV Behavior and AI Safety Principal Engineer, you will need to stay current on industry best practices and standards and guide the development of GM's AV Behavior Validation and AI safety strategy. This technical leader role requires extensive experience leading the development and implementation of AV Behavior Validation methodologies across a broad range of L4 autonomous features. A successful candidate will also have extensive experience setting the AI safety strategy for engineering development teams that are focused on AI/ML and following through on implementation and validation of safe AI development and deployment practices.
If you're passionate about safety, driving innovation through AI/ML and are a proven technical leader, this role offers an exciting opportunity to contribute to impactful projects in a dynamic team environment.
As the AV Behavior and AI Safety Technical Lead, you will be responsible for working with our partners and customers to define safety strategies and targets for AI/ML based autonomous driving systems. You will connect deeply to understand their challenges and needs, collaborate on new machine learning solutions, assess the safety of existing production models and cloud environments, collaborate on proof of concepts for new generative AI solutions and provide safety guidance to a team of AI/ML developers. You will apply your experience with ISO 8800 and ISO 21448 to ensure we develop, deploy and maintain safe AI/ML systems in simulation, on closed course and on public roads.
**What You'll Do (Responsibilities)**
+ Referencing ISO 8800, ISO 21448 and AV industry best practices, develop the strategy for ensuring safe AI/ML and autonomous system development, deployment and maintenance.
+ Work with software, data science and systems engineering teams to ensure GM safely trains new machine learning models to enable autonomous systems.
+ Ensure continuity of safety as we enhance existing machine learning models to increase performance.
+ Set the safety standard for how we prototype, test and deploy new AI solutions, including Generative AI
+ Set the strategy for testing and validation of data sets and develop an assurance plan.
+ Set the strategy for how we systematically break down operational design domain components and driving behavior components and how these are validated in aggregate and on a per behavior level.
+ Work with data science, systems engineering and software teams to set the strategy for how we establish safety launch targets across vehicle behaviors and in aggregate
+ Setup an assurance process to validate launch targets have been achieved
**Your Skills & Abilities (Required Qualifications)**
+ Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
+ 7+ years of experience in machine learning, engineering, data science, or a related field
+ 7+ years in autonomous vehicle or robotics development or related field
+ Looking for Extensive Experience in the following:
+ **Machine Learning & AI Safety:** ISO 8800, ISO 21448 and other applicable industry standards and best practices for autonomous vehicles, aerospace and/or robotics.
+ **Validation of AI Driven Autonomous Systems:** Setting the strategy for E2E validation using techniques appropriate to validate AI models
+ **Programming & Frameworks** : **Python** , R, Java, PySpark, PyTorch, TensorFlow, Scikit-learn, LangChain, SQL
+ - **Machine Learning & AI** : Large Language Models (LLMs), Generative AI, RAG, Deep learning, Reinforcement Learning, Natural Language Processing (NLP), SVM, XGBoost, Random Forest, Decision Trees, Clustering
+ **Cloud & Big Data Platforms: (Preferred** Microsoft Azure (Data Lake, Machine Learning, Databricks)), **Nice to Have** (AWS (S3, SageMaker, Bedrock) or Google Cloud Platform (BigQuery, Dataflow, AI Platform) )
+ **Deployment & MLOps:** **MLflow** , Model Monitoring & Versioning, Docker & Kubernetes, **GitHub** , Jira
+ **Data Analysis & Visualization** : Tableau, PowerBI, Pandas, NumPy
+ Proven track record providing technical safety leadership in AI/ML and AV development
+ Excellent communication and collaboration skills, with the ability to work effectively in a team environment
+ Strong problem-solving mindset and a proactive attitude towards learning and self-improvement
**What Will Give You A Competitive Edge (Preferred Qualifications)**
+ Masters Degree in Computer Science, Engineering, Mathematics or related field
+ Extensive NLP solutions from business problem statement to deployment and ongoing optimization
+ Expertise with Large Language Models solutions from business problem statement to cloud deployment that have provided significant incremental business value
+ Experience with generative AI solutions that you have developed and deployed into a production environment that have provided significant incremental business value
+ Experience leading a team of data scientists to exceed customer expectations
**Compensation:**
+ The expected base compensation for this role is $227,800- $349,600 USD Annually
+ Actual base compensation within the identified range will vary based on factors relevant to the position
+ Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance
**Benefits:**
GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
$114k-138k yearly est. 60d+ ago
A Technician
Hyundai Motor America 4.5
Springfield, MA jobs
A "bumper to bumper", "master technician" capable of diagnosing and repairing any system of the automobile to dealership and manufacturer's standards without supervision. Education High School Experience 4-7 years Employment Position: Full Time
Salary:
$22.00 - $40.00 Hourly
Salary is negotiable.
Zip Code: 01105
Hyundai Technical Training Equivalency Assessment Program
Hyundai welcomes experienced technicians from other OEMs. The program allows technicians with training from an industry-recognized source, other than Hyundai, to test out of certain Hyundai instructor-led technical training courses, provided they meet certain requirements.
$22-40 hourly 60d+ ago
A Technician
Hyundai Motor America 4.5
Attleboro, MA jobs
A bumper to bumper, master certified technician capable of diagnosing and repairing any system of the automobile without supervision. In most cases, are leaders in the shop and chosen to support the development of other technicians when needed. At times, may be called upon to interface with customers in various
capacities.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$30.00 - $40.00 Hourly
Salary is negotiable.
Zip Code: 02760
Hyundai Technical Training Equivalency Assessment Program
Hyundai welcomes experienced technicians from other OEMs. The program allows technicians with training from an industry-recognized source, other than Hyundai, to test out of certain Hyundai instructor-led technical training courses, provided they meet certain requirements.
$30-40 hourly 5d ago
B Technician
Hyundai Motor America 4.5
Attleboro, MA jobs
A technician capable of diagnosing and repairing most systems of the automobile, with little guidance or support from an A-Tech, Shop Foreman, or Team Leader. Efficient and effective at on the job learning to apply to new vehicles and technology when concerns arise. Improved diagnostic skills through training & experience,
and competent in complex mechanical repairs.
Education
High School
Experience
1-3 years
Employment Position: Full Time
Salary:
$25.00 - $30.00 Hourly
Salary is negotiable.
Zip Code: 02760
Hyundai Technical Training Equivalency Assessment Program
Hyundai welcomes experienced technicians from other OEMs. The program allows technicians with training from an industry-recognized source, other than Hyundai, to test out of certain Hyundai instructor-led technical training courses, provided they meet certain requirements.
$25-30 hourly 5d ago
Express Technician - HC Lincoln of Westborough
Asbury Automotive Group 4.0
Westborough, MA jobs
The Quick Lube Technician is an entry level technician who is responsible for performing the basic maintenance of customer vehicles. This position requires exceptional teamwork and the ability to work repetitively on complex tasks. This is an hourly paid position.
Perform oil changes, tire rotations, balancing of tires and battery testing
Perform routine vehicle inspections and maintenance
Makes accurate use of the multi-point inspection form on each vehicle
Utilizes product and technical training as assigned by the manufacturer and management
Takes care to ensure that customer vehicles are returned to them in the same condition or better than when brought in
Participates in manufacturer-sponsored training, programs and schools.
Continuously expand your knowledge for new technologies and practice
Automotive technical school certifications preferred
Previous experience highly preferred
Apprenticeship experience a plus
Must have a positive attitude and be a team player
Must be at least eighteen years of age
Must have a valid driver's license
Must have basic tools
Must pass pre-employment screening (background and drug test)
Company Benefits:
Pay and Recognition:
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
INDTECH
$34k-48k yearly est. 15d ago
C Technician
Hyundai Motor America 4.5
Attleboro, MA jobs
Technician must be capable of changing oil, tires, replace batteries, and perform minor service work as assigned in accordance with dealer and factory standards. Potential to be further trained leading to a rewarding career as a Certified Technician.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$17.00 - $20.00 Hourly
Salary is negotiable.
Zip Code: 02760
$17-20 hourly 5d ago
Flat Rate Tech - Honda Seekonk
Asbury Automotive Group 4.0
Seekonk, MA jobs
Compensation: $23.00-$42.00/ hour The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.
INDTECH
#Administration
#Dealership Support
#Service Support
#Sales Support
Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Technicians who will help us redefine the car-servicingexperience.
The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications.
Make accurate use of the multi-point inspection form on each vehicle
Document all work performed and recommended on assigned repair order
Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
Maintain technician proficiency as specified by Asbury standards
Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
Perform all levels of diagnosis and repair on vehicles
Perform all levels of preventive/routine maintenance services
Utilize product and technical training as assigned by the manufacturer and management
Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
ASE certifications heavily preferred
Manufacturer certifications heavily preferred
Previous automotive technician experience required
Must have basic tools
Must have great technical and mechanical skills
Must be a team player and have the ability to work repetitively on complex tasks
Must be a minimum of eighteen years of age
Must have a valid driver's license
Must be able to pass pre-employment screening (background & drug test)
Company Benefits:
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
INDTECH
$23-42 hourly 15d ago
ASE Technician - Marshfield NH
VIP Auto 4.6
Marshfield, MA jobs
TITLE: ASE Technician DEPARTMENT: Service Operations REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-Exempt _____________________________________________________________________________________________ The ASE Technician is responsible for productive diagnosis, repair, and replacement of both specialized and general automotive parts and accessories. An ASE Technician is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
_____________________________________________________________________________________________
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Operational Duties
• Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle
• Ensures a VIP Multipoint Vehicle Inspection is completed on every vehicle serviced and returned to the Service Desk prior to initiating service on the vehicle
• Participates and supports in an active role with the Inspect, Inform and Educate Program
• Ensures a valid Service Work Order is visibly displayed with the vehicle while it is being serviced
• Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service (Midtronics printouts, fluid testing strips, alignment printouts, etc)
• Obtains needed parts through Service Manager, Service Writer, Retail Management or Retail Sales Associate personnel only
• Returns all unused parts to Service Management or Retail personnel after the completion of service
• Returns rebuilt parts cores, batteries and used tires to designated security areas for appropriate handling
• Maintains average productive "billed labor hours" equivalent to 80% of hours worked during any consecutive sixteen week period
• Minimizes "comeback" rate to one or less during any four week period
• Supports VIP's Tire Program by performing general services to include tire replacement, oil changes, and related services when necessary to meet the business needs, as directed by Service Management.
2. Safety & Housekeeping Responsibilities
• Road tests vehicles after completion of service to ensure safe and satisfactory operating conditions
• Secures and locks customer vehicles when returning vehicles to parking lot areas upon completion of service
• Installs seat covers, floor mats and steering wheel covers prior to entering customer's vehicles and removes them upon completion
• Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
• Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc
• Participates in daily and weekly shop maintenance programs as designated by Service Management
• Complies with established safety and loss prevention programs to include protective eyewear
3. Additional Responsibilities (Performs other functions as required.)
• Maintains technical capabilities to ensure proficient use of service equipment and maintain ASE certification status
• Complies with the provisions of VIP's culture and service standards
• Participates in periodic employee meetings to implement new and continuing training programs, train service employees on OSHA and company safety standards and inform employees of other program, policy, procedural, and/or product changes
• Works in conjunction with the Service Manager to ensure shop equipment preventative maintenance standards are met
• Supports on the job training of the apprentice mentorship program
• Coordinates and communicates with Service Manager as needed to ensure productive operational teamwork between Retails sales and Service departments
• Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste materials
PERFORMANCE MEASUREMENT:
• Maintain 80% minimum productivity
• Minimal come-backs/ high customer service standards
• Work as scheduled by Management
_____________________________________________________________________________________________
ORGANIZATIONAL RELATIONSHIPS:
• Reports directly to the Service Manager
• Receives supervisory directions from Service Manager, Store Manager and Assistant Managers
• Receives assignments and work directions from the Service Desk personnel in order to meet work flow efficiency
_____________________________________________________________________________________________
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
• Effectively explain technical information to customers, present and respond to questions from coworkers, trainers and supervisors
• Calculate figures and amounts such as subtotals, totals, tax rates, ratios, and percentages
• Diagnose and recommend solutions to basic and complex automotive problems and deal with a variety of concrete variables in situations where limited diagnostic standardization exists
• Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
• Ability to successfully and accurately perform the following types of work (not limited to):
o No Start Diagnosis
o Minor Engine Repair
o A/C Diagnosis and Repair
o Heating and Cooling Diagnosis and Repair
o Drive ability Diagnosis
o Steering and Suspension Diagnosis and Repair
o Brake Diagnosis and Repair
o Exhaust System Diagnosis and Repair
o Air Induction / Fuel System Services
o Fluid Exchanges
o 4-Wheel Alignments
o Tire Mounting and Balancing
2. Minimum Education and/or Experience Level
• Completion of two-year college or technical school recommended
• Minimum of 3 years experience as a Certified Technician
3. Certificates, Licenses, and/or Registrations
• Current, valid driver's license issued in state of residence
• Automotive Service Excellence (ASE) in 4 or more specialties and one IMACA or MACS certification for refrigerant handling and recovery
• State Motor Vehicle Inspection License is required if store is located in a state that participates in vehicle safety and emission inspections and the facility is licensed to perform them
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job duties are performed within an indoor service department (generally 800 to 2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the employee is exposed to varying weather, climate, and temperature conditions, mechanical equipment, automotive, and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table which summarizes the physical activities associated with the position and the average amount of time required of each physical activity.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Carrying
Standing
Pushing / Pulling
Reaching
Walking
Climbing
Kneeling
Crawling
Essential Weight Lifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 51 lbs
Up to 50 lbs
Essential Vision Requirements
• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Color Vision (ability to identify and distinguish colors)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth Perception (three dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
$33k-42k yearly est. 15d ago
Express Hourly Tech
Lundgren 4.3
Auburn, MA jobs
Start Your Career in the Fast Lane at Lundgren Honda!
Lundgren Honda, a family-owned dealership known for its integrity and customer service, is hiring Express Automotive Technicians to join our busy service department. Whether you're just starting out or looking to grow in a professional shop environment, this is your chance to join a company that invests in your future!
Key Responsibilities:
Perform quick maintenance services including oil changes, tire rotations, filter replacements, and fluid checks
Conduct multi-point inspections and report findings to service advisors
Maintain accurate service records and follow all manufacturer procedures
Ensure a clean, organized, and safe work area
Assist other technicians and team members as needed
Qualifications:
Previous automotive service experience preferred (lube tech or express service)
Automotive training or technical school is a plus
Valid driver's license with a clean driving record
Ability to lift up to 50 lbs and stand for extended periods
Strong attention to detail and a team-oriented mindset
Willingness to learn and grow within the company
Compensation:
Competitive hourly wage
Benefits package, including health insurance, retirement plan and employee discounts
$32k-41k yearly est. 16d ago
Leak Detection Technician
Regional 3.9
Boston, MA jobs
Leak Detection Technician Job Summary: We are looking for highly motivated individuals, looking for a career rather than a job, who want to join our team to perform electronic water leak detection's and repairs.
Great Leak Detection Technician candidates are likely to be:
Mechanically inclined
Comfortable with learning and using new technology
Enjoy working outside, in a variety of conditions
Appreciate working a flexible schedule, night shifts or weekends as needed
Enjoy, and be able, to perform intermittent, sometimes heavy, physical labor.
Willing to travel for extended periods from time to time as business needs may require
Benefits for the Leak Detection Technician:
401-k
Paid Training
Tuition Assistance,
Year-round work,
Fully Equipped Company Vehicle,
Company cell phone
Uniforms (at no cost)
Tools provided (at no cost)
Base Salary
Annual Compensation $41k-$49k ($20-$24 Hourly) to train (Licensed Plumbers will start at a higher rate of pay - to be determined)
Advancement and commission opportunities are available.
Job Type: Full-time/Year Round
Position includes:
Hourly pay and/or commission
Overtime Pay (as applicable)
Paid Travel Time (as applicable)
Medical, Dental, Prescription Benefits
Paid Vacation
Paid Sick time
Paid Holidays
We enjoy developing our people and providing comprehensive training in state-of-the-art methods and techniques using the best in equipment. We also provide all the tools you'll need (at no cost to you) to perform your job and serve our customers. We also provide you with a fully stocked company vehicle for business use.
In the job the leak detection technician will be asked to do:
Leak detection on interior and exterior residential & commercial properties, pools and spas to diagnose the cause and origin of concealed leaks, structural leaks and water infiltration damage
Communicate with management, colleagues, and customers
Provides professional courteous customer service
Work outdoors & away from the office
Master underground line tracking, video, ultrasonic, and infrared technologies
Desired Qualifications for the Leak Detection Technician:
Enjoy being in a job that rewards intuitive, hardworking, fast, efficient, people who have no problem wearing uniform, and with a keen eye for detail
Any plumbing, mechanical, electronics experience and construction background is a big plus
Ability to deliver excellent customer service
Exceptional team player; fun, energetic, goal oriented, positive, optimistic, and great attitude!
Current Driver's License, with relatively clean driving record.
Ability to create well written and concise reports to effectively describe the leak issue.
Self-motivated, enjoy working independently, self-starter, organized, and enjoys being self-directed
Ability to swim, (diving certificate a plus)
Neat appearance / Has a high standard of professionalism and character.
Mechanically inclined, knows how to use a variety of tools.
Ability to take on physical work and capable of moving/lifting up to 100 pounds
Education
High School or equivalent / some college education.
Has knowledge of Microsoft Office and basic computer skills.
Veterans from all branches are highly desired & encouraged to apply
A little bit about our Company and team
Founded over 40 years ago, and teaming with our great people, American Leak Detection has become the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our millions of satisfied customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, drain cleaners, restoration specialists, Homeowners Associations, and municipalities.
Reach out today and let us know you're interested in learning more! Visit the Careers section of our website American Leak Detection @ *************************************
$41k-49k yearly Auto-Apply 60d+ ago
B-Technician - CDJR Danvers
Asbury Automotive Group 4.0
Danvers, MA jobs
Compensation: $40,000-$150,000 annually Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Technicians who will help us redefine the car-servicingexperience.
The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems. This individual will have a majority of their manufacture certifications.
Make accurate use of the multi-point inspection form on each vehicle
Document all work performed and recommended on assigned repair order
Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
Maintain technician proficiency as specified by Asbury standards
Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
Perform all levels of diagnosis and repair on vehicles
Perform all levels of preventive/routine maintenance services
Utilize product and technical training as assigned by the manufacturer and management
Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
ASE certifications heavily preferred
Manufacturer certifications heavily preferred
Previous automotive technician experience required
Must have basic tools
Must have great technical and mechanical skills
Must be a team player and have the ability to work repetitively on complex tasks
Must be a minimum of eighteen years of age
Must have a valid driver's license
Must be able to pass pre-employment screening (background & drug test)
Company Benefits:
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.
INDTECH
$34k-48k yearly est. 4d ago
Flat Rate Technician
VIP Tires & Service 4.6
Needham, MA jobs
The Flat Technician lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
a. A1 - Engine Repair
b. A2 - Automatic Transmission/Transaxle
c. A3 - Manual Drive Train & Axles
d. A4 - Suspension & Steering
e. A5 - Brakes
f. A6 - Electrical/Electronic Systems
g. A7 - Heating & Air Conditioning
h. A8 - Engine Performance
Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
Returns cores, batteries and used tires to designated security areas for appropriate handling.
Maintains a minimum 16-week average productivity based on position:
a. Technician 80%
b. ASE Technician 90%
c. Master Technician 100%
Follows VIP's quality service policies to ensure work is performed in accordance with VIP quality standards.
Completes all required training and certification for the position.
VIP Processes, Essential Duties & Responsibilities
a. Take and pass all required and assigned LMS training
b. Complete all required safe equipment operation training
c. Become a Licensed State Vehicle Inspector (state-specific requirement)
d. Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
e. Become ASE certified based on position:
i. Technician: G1, A4 and A5
ii. ASE Technician: Four of the A-Series ASE certifications
iii. Master Technician: All eight A-Series A1 thru A8
f. Train, support and deliver the 5-for-5 process to educate our customers about their vehicle's condition
g. Attend meetings and training sessions as needed. Typically, several times per year.
Quality, Safety & Housekeeping Responsibilities
a. Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
b. Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
c. Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles
d. Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
e. Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
f. Participates in daily and weekly shop maintenance programs as designated by Service Management
g. Complies with established safety and loss prevention programs to include protective eyewear
Additional Responsibilities (Performs other functions as required.)
a. Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
b. Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
c. Complies with the provisions of VIP's culture and service standards
d. Participates actively in team meetings
e. Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
f. Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
d. Any facility or equipment issues should be entered into the facility or equipment database
Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal
regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASURMENT:
Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
Knowledge, Skills, and Abilities
Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
Effectively explain vehicle information to customers, present and respond to questions from coworkers
Diagnose and recommend solutions to basic automotive problems
Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
Ability to successfully perform required types of automotive services listed above
Minimum Educational and/or Experience Level
One year of related experience in automotive service field
Completion of two-year college or technical school program recommended
Or an equivalent combination of education and experience
Certificates, Licenses, and/or Registrations
Current, valid driver's license issued in state of residence
Equipment Safety Certification
ASE Certification G1 - Maintenance and light repair recommended
ASE Certification A4 - Suspension & Steering
ASE Certification A5 - Brakes
State Inspection License
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
Sitting
Pushing / Pulling
Climbing
Kneeling
Crawling
1/3 to 2/3 of Time
Reaching
More than 2/3 of Time
Standing
Walking
Essential Weightlifting/Force Exertion Requirements
Listed below is a list which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time: More than 21lbs.
1/3 to 2/3 of Time: Up to 20lbs.
Essential Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Work schedule
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
Holidays
Day shift
Overtime
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Mileage reimbursement
Other
$33k-42k yearly est. 60d+ ago
ASE Technician - Lowell MA
VIP Auto 4.6
Lowell, MA jobs
TITLE: ASE Technician DEPARTMENT: Service Operations REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-Exempt _____________________________________________________________________________________________ The ASE Technician is responsible for productive diagnosis, repair, and replacement of both specialized and general automotive parts and accessories. An ASE Technician is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
_____________________________________________________________________________________________
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Operational Duties
• Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle
• Ensures a VIP Multipoint Vehicle Inspection is completed on every vehicle serviced and returned to the Service Desk prior to initiating service on the vehicle
• Participates and supports in an active role with the Inspect, Inform and Educate Program
• Ensures a valid Service Work Order is visibly displayed with the vehicle while it is being serviced
• Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service (Midtronics printouts, fluid testing strips, alignment printouts, etc)
• Obtains needed parts through Service Manager, Service Writer, Retail Management or Retail Sales Associate personnel only
• Returns all unused parts to Service Management or Retail personnel after the completion of service
• Returns rebuilt parts cores, batteries and used tires to designated security areas for appropriate handling
• Maintains average productive "billed labor hours" equivalent to 80% of hours worked during any consecutive sixteen week period
• Minimizes "comeback" rate to one or less during any four week period
• Supports VIP's Tire Program by performing general services to include tire replacement, oil changes, and related services when necessary to meet the business needs, as directed by Service Management.
2. Safety & Housekeeping Responsibilities
• Road tests vehicles after completion of service to ensure safe and satisfactory operating conditions
• Secures and locks customer vehicles when returning vehicles to parking lot areas upon completion of service
• Installs seat covers, floor mats and steering wheel covers prior to entering customer's vehicles and removes them upon completion
• Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
• Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc
• Participates in daily and weekly shop maintenance programs as designated by Service Management
• Complies with established safety and loss prevention programs to include protective eyewear
3. Additional Responsibilities (Performs other functions as required.)
• Maintains technical capabilities to ensure proficient use of service equipment and maintain ASE certification status
• Complies with the provisions of VIP's culture and service standards
• Participates in periodic employee meetings to implement new and continuing training programs, train service employees on OSHA and company safety standards and inform employees of other program, policy, procedural, and/or product changes
• Works in conjunction with the Service Manager to ensure shop equipment preventative maintenance standards are met
• Supports on the job training of the apprentice mentorship program
• Coordinates and communicates with Service Manager as needed to ensure productive operational teamwork between Retails sales and Service departments
• Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste materials
PERFORMANCE MEASUREMENT:
• Maintain 80% minimum productivity
• Minimal come-backs/ high customer service standards
• Work as scheduled by Management
_____________________________________________________________________________________________
ORGANIZATIONAL RELATIONSHIPS:
• Reports directly to the Service Manager
• Receives supervisory directions from Service Manager, Store Manager and Assistant Managers
• Receives assignments and work directions from the Service Desk personnel in order to meet work flow efficiency
_____________________________________________________________________________________________
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
• Effectively explain technical information to customers, present and respond to questions from coworkers, trainers and supervisors
• Calculate figures and amounts such as subtotals, totals, tax rates, ratios, and percentages
• Diagnose and recommend solutions to basic and complex automotive problems and deal with a variety of concrete variables in situations where limited diagnostic standardization exists
• Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
• Ability to successfully and accurately perform the following types of work (not limited to):
o No Start Diagnosis
o Minor Engine Repair
o A/C Diagnosis and Repair
o Heating and Cooling Diagnosis and Repair
o Drive ability Diagnosis
o Steering and Suspension Diagnosis and Repair
o Brake Diagnosis and Repair
o Exhaust System Diagnosis and Repair
o Air Induction / Fuel System Services
o Fluid Exchanges
o 4-Wheel Alignments
o Tire Mounting and Balancing
2. Minimum Education and/or Experience Level
• Completion of two-year college or technical school recommended
• Minimum of 3 years experience as a Certified Technician
3. Certificates, Licenses, and/or Registrations
• Current, valid driver's license issued in state of residence
• Automotive Service Excellence (ASE) in 4 or more specialties and one IMACA or MACS certification for refrigerant handling and recovery
• State Motor Vehicle Inspection License is required if store is located in a state that participates in vehicle safety and emission inspections and the facility is licensed to perform them
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job duties are performed within an indoor service department (generally 800 to 2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the employee is exposed to varying weather, climate, and temperature conditions, mechanical equipment, automotive, and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table which summarizes the physical activities associated with the position and the average amount of time required of each physical activity.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Carrying
Standing
Pushing / Pulling
Reaching
Walking
Climbing
Kneeling
Crawling
Essential Weight Lifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 51 lbs
Up to 50 lbs
Essential Vision Requirements
• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Color Vision (ability to identify and distinguish colors)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth Perception (three dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
$33k-41k yearly est. 60d+ ago
ASE Technician - Brockton MA
VIP Auto 4.6
Brockton, MA jobs
TITLE: ASE Technician DEPARTMENT: Service Operations REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-Exempt _____________________________________________________________________________________________ The ASE Technician is responsible for productive diagnosis, repair, and replacement of both specialized and general automotive parts and accessories. An ASE Technician is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
_____________________________________________________________________________________________
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Operational Duties
• Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle
• Ensures a VIP Multipoint Vehicle Inspection is completed on every vehicle serviced and returned to the Service Desk prior to initiating service on the vehicle
• Participates and supports in an active role with the Inspect, Inform and Educate Program
• Ensures a valid Service Work Order is visibly displayed with the vehicle while it is being serviced
• Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service (Midtronics printouts, fluid testing strips, alignment printouts, etc)
• Obtains needed parts through Service Manager, Service Writer, Retail Management or Retail Sales Associate personnel only
• Returns all unused parts to Service Management or Retail personnel after the completion of service
• Returns rebuilt parts cores, batteries and used tires to designated security areas for appropriate handling
• Maintains average productive "billed labor hours" equivalent to 80% of hours worked during any consecutive sixteen week period
• Minimizes "comeback" rate to one or less during any four week period
• Supports VIP's Tire Program by performing general services to include tire replacement, oil changes, and related services when necessary to meet the business needs, as directed by Service Management.
2. Safety & Housekeeping Responsibilities
• Road tests vehicles after completion of service to ensure safe and satisfactory operating conditions
• Secures and locks customer vehicles when returning vehicles to parking lot areas upon completion of service
• Installs seat covers, floor mats and steering wheel covers prior to entering customer's vehicles and removes them upon completion
• Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
• Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc
• Participates in daily and weekly shop maintenance programs as designated by Service Management
• Complies with established safety and loss prevention programs to include protective eyewear
3. Additional Responsibilities (Performs other functions as required.)
• Maintains technical capabilities to ensure proficient use of service equipment and maintain ASE certification status
• Complies with the provisions of VIP's culture and service standards
• Participates in periodic employee meetings to implement new and continuing training programs, train service employees on OSHA and company safety standards and inform employees of other program, policy, procedural, and/or product changes
• Works in conjunction with the Service Manager to ensure shop equipment preventative maintenance standards are met
• Supports on the job training of the apprentice mentorship program
• Coordinates and communicates with Service Manager as needed to ensure productive operational teamwork between Retails sales and Service departments
• Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste materials
PERFORMANCE MEASUREMENT:
• Maintain 80% minimum productivity
• Minimal come-backs/ high customer service standards
• Work as scheduled by Management
_____________________________________________________________________________________________
ORGANIZATIONAL RELATIONSHIPS:
• Reports directly to the Service Manager
• Receives supervisory directions from Service Manager, Store Manager and Assistant Managers
• Receives assignments and work directions from the Service Desk personnel in order to meet work flow efficiency
_____________________________________________________________________________________________
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
• Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
• Effectively explain technical information to customers, present and respond to questions from coworkers, trainers and supervisors
• Calculate figures and amounts such as subtotals, totals, tax rates, ratios, and percentages
• Diagnose and recommend solutions to basic and complex automotive problems and deal with a variety of concrete variables in situations where limited diagnostic standardization exists
• Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
• Ability to successfully and accurately perform the following types of work (not limited to):
o No Start Diagnosis
o Minor Engine Repair
o A/C Diagnosis and Repair
o Heating and Cooling Diagnosis and Repair
o Drive ability Diagnosis
o Steering and Suspension Diagnosis and Repair
o Brake Diagnosis and Repair
o Exhaust System Diagnosis and Repair
o Air Induction / Fuel System Services
o Fluid Exchanges
o 4-Wheel Alignments
o Tire Mounting and Balancing
2. Minimum Education and/or Experience Level
• Completion of two-year college or technical school recommended
• Minimum of 3 years experience as a Certified Technician
3. Certificates, Licenses, and/or Registrations
• Current, valid driver's license issued in state of residence
• Automotive Service Excellence (ASE) in 4 or more specialties and one IMACA or MACS certification for refrigerant handling and recovery
• State Motor Vehicle Inspection License is required if store is located in a state that participates in vehicle safety and emission inspections and the facility is licensed to perform them
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Job duties are performed within an indoor service department (generally 800 to 2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the employee is exposed to varying weather, climate, and temperature conditions, mechanical equipment, automotive, and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table which summarizes the physical activities associated with the position and the average amount of time required of each physical activity.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Carrying
Standing
Pushing / Pulling
Reaching
Walking
Climbing
Kneeling
Crawling
Essential Weight Lifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 51 lbs
Up to 50 lbs
Essential Vision Requirements
• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Color Vision (ability to identify and distinguish colors)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth Perception (three dimensional vision, ability to judge distances and spatial relationships)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
$33k-42k yearly est. 60d+ ago
Flat Rate Technician - Brockton MA
VIP Auto 4.6
Brockton, MA jobs
TITLE: Flat Rate Technician (includes Technician, ASE Technician, and Master Technician) REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly The Flat Rate Technician (Tech) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
A1 - Engine Repair
A2 - Automatic Transmission/Transaxle
A3 - Manual Drive Train & Axles
A4 - Suspension & Steering
A5 - Brakes
A6 - Electrical/Electronic Systems
A7 - Heating & Air Conditioning
A8 - Engine Performance
Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
Returns cores, batteries and used tires to designated security areas for appropriate handling.
Maintains a minimum 16-week average productivity based on position:
Technician 80%
ASE Technician 90%
Master Technician 100%
Follows VIP's quality service policies to ensure work is performed in accordance with VIP quality standards.
Completes all required training and certification for the position.
VIP Processes, Essential Duties & Responsibilities
Take and pass all required and assigned LMS training
Complete all required safe equipment operation training
Become a Licensed State Vehicle Inspector (state-specific requirement)
Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
Become ASE certified based on position:
Technician: G1, A4 and A5
ASE Technician: Four of the A-Series ASE certifications
Master Technician: All eight A-Series A1 thru A8
Train, support and deliver the 5-for-5 process to educate our customers about their vehicle's condition
Attend meetings and training sessions as needed. Typically, several times per year.
Quality, Safety & Housekeeping Responsibilities
Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles
Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
Participates in daily and weekly shop maintenance programs as designated by Service Management
Complies with established safety and loss prevention programs to include protective eyewear
Additional Responsibilities (Performs other functions as required.)
Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
Complies with the provisions of VIP's culture and service standards
Participates actively in team meetings
Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
Facility and Equipment Maintenance
Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
Ensures appropriate steps are taken to maintain a clean service department throughout the business day
Any facility or equipment issues should be entered into the facility or equipment database
Procedural Compliance
Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASURMENT:
Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
Knowledge, Skills, and Abilities
Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
Effectively explain vehicle information to customers, present and respond to questions from coworkers
Diagnose and recommend solutions to basic automotive problems
Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
Ability to successfully perform required types of automotive services listed above
Minimum Educational and/or Experience Level
One year of related experience in automotive service field
Completion of two-year college or technical school program recommended
Or an equivalent combination of education and experience
Certificates, Licenses, and/or Registrations
Current, valid driver's license issued in state of residence
Equipment Safety Certification
ASE Certification G1 - Maintenance and light repair recommended
ASE Certification A4 - Suspension & Steering
ASE Certification A5 - Brakes
State Inspection License
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Reaching
Standing
Pushing / Pulling
Walking
Climbing
Kneeling
Crawling
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 21lbs.
Up to 20lbs.
Essential Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
$33k-42k yearly est. 60d+ ago
Flat Rate Technician
Penske 4.2
Nantucket, MA jobs
Don Allen Ford Nantucket, a Penske Automotive Group dealership, is looking for an experienced, Flat Rate Technician to join our team and deliver extraordinary customer experiences. * Up to $10,000 Sign-on bonus available for experienced Technicians!* * Room and Board can be provided*
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.
* State-of-the-art facilities and excellent working conditions.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.
* Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
* Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
* Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
* Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
* Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Exceptional customer service skills
* Excellent communication skills including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize
Supervisory Responsibility
None
Work Environment
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Physical Demands
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.
Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferred
$34k-52k yearly est. 57d ago
ASE Technician - Worcester MA
VIP Auto 4.6
Worcester, MA jobs
TITLE: ASE Technician REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly The Flat Rate Technician (Tech) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
2. Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
a. A1 - Engine Repair
b. A2 - Automatic Transmission/Transaxle
c. A3 - Manual Drive Train & Axles
d. A4 - Suspension & Steering
e. A5 - Brakes
f. A6 - Electrical/Electronic Systems
g. A7 - Heating & Air Conditioning
h. A8 - Engine Performance
3. Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
4. Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
5. Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
6. Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
7. Returns cores, batteries and used tires to designated security areas for appropriate handling.
8. Maintains a minimum 16-week average productivity based on position:
a. Technician 80%
b. ASE Technician 90%
c. Master Technician 100%
9. Follows VIP's quality service policies to ensure work is performed in accordance with VIP quality standards.
10. Completes all required training and certification for the position.
11. VIP Processes, Essential Duties & Responsibilities
a. Take and pass all required and assigned LMS training
b. Complete all required safe equipment operation training
c. Become a Licensed State Vehicle Inspector (state-specific requirement)
d. Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
e. Become ASE certified based on position:
i. Technician: G1, A4 and A5
ii. ASE Technician: Four of the A-Series ASE certifications
iii. Master Technician: All eight A-Series A1 thru A8
f. Train, support and deliver the 5-for-5 process to educate our customers about their vehicle's condition
g. Attend meetings and training sessions as needed. Typically, several times per year.
12. Quality, Safety & Housekeeping Responsibilities
a. Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
b. Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
c. Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles
d. Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
e. Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
f. Participates in daily and weekly shop maintenance programs as designated by Service Management
g. Complies with established safety and loss prevention programs to include protective eyewear
13. Additional Responsibilities (Performs other functions as required.)
a. Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
b. Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
c. Complies with the provisions of VIP's culture and service standards
d. Participates actively in team meetings
e. Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
f. Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
14. Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
d. Any facility or equipment issues should be entered into the facility or equipment database
15. Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASURMENT:
· Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
· Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
· SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
· ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
· Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
· Effectively explain vehicle information to customers, present and respond to questions from coworkers
· Diagnose and recommend solutions to basic automotive problems
· Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
· Ability to successfully perform required types of automotive services listed above
2. Minimum Educational and/or Experience Level
· One year of related experience in automotive service field
· Completion of two-year college or technical school program recommended
· Or an equivalent combination of education and experience
3. Certificates, Licenses, and/or Registrations
· Current, valid driver's license issued in state of residence
· Equipment Safety Certification
· ASE Certification G1 - Maintenance and light repair recommended
· ASE Certification A4 - Suspension & Steering
· ASE Certification A5 - Brakes
· State Inspection License
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Reaching
Standing
Pushing / Pulling
Walking
Climbing
Kneeling
Crawling
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 21lbs.
Up to 20lbs.
Essential Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
$33k-42k yearly est. 15d ago
Flat Rate Technician - Brookline MA
VIP Auto 4.6
Brookline, MA jobs
TITLE: Flat Rate Technician REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly The Flat Rate Technician (Tech) lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
2. Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
a. A1 - Engine Repair
b. A2 - Automatic Transmission/Transaxle
c. A3 - Manual Drive Train & Axles
d. A4 - Suspension & Steering
e. A5 - Brakes
f. A6 - Electrical/Electronic Systems
g. A7 - Heating & Air Conditioning
h. A8 - Engine Performance
3. Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
4. Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
5. Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
6. Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
7. Returns cores, batteries and used tires to designated security areas for appropriate handling.
8. Maintains a minimum 16-week average productivity based on position:
a. Technician 80%
b. ASE Technician 90%
c. Master Technician 100%
9. Follows VIP's quality service policies to ensure work is performed in accordance with VIP quality standards.
10. Completes all required training and certification for the position.
11. VIP Processes, Essential Duties & Responsibilities
a. Take and pass all required and assigned LMS training
b. Complete all required safe equipment operation training
c. Become a Licensed State Vehicle Inspector (state-specific requirement)
d. Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
e. Become ASE certified based on position:
i. Technician: G1, A4 and A5
ii. ASE Technician: Four of the A-Series ASE certifications
iii. Master Technician: All eight A-Series A1 thru A8
f. Train, support and deliver the 5-for-5 process to educate our customers about their vehicle's condition
g. Attend meetings and training sessions as needed. Typically, several times per year.
12. Quality, Safety & Housekeeping Responsibilities
a. Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
b. Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
c. Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles
d. Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
e. Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
f. Participates in daily and weekly shop maintenance programs as designated by Service Management
g. Complies with established safety and loss prevention programs to include protective eyewear
13. Additional Responsibilities (Performs other functions as required.)
a. Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
b. Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
c. Complies with the provisions of VIP's culture and service standards
d. Participates actively in team meetings
e. Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
f. Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
14. Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
d. Any facility or equipment issues should be entered into the facility or equipment database
15. Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASURMENT:
· Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
· Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
· SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
· ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
1. Knowledge, Skills, and Abilities
· Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
· Effectively explain vehicle information to customers, present and respond to questions from coworkers
· Diagnose and recommend solutions to basic automotive problems
· Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
· Ability to successfully perform required types of automotive services listed above
2. Minimum Educational and/or Experience Level
· One year of related experience in automotive service field
· Completion of two-year college or technical school program recommended
· Or an equivalent combination of education and experience
3. Certificates, Licenses, and/or Registrations
· Current, valid driver's license issued in state of residence
· Equipment Safety Certification
· ASE Certification G1 - Maintenance and light repair recommended
· ASE Certification A4 - Suspension & Steering
· ASE Certification A5 - Brakes
· State Inspection License
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
Sitting
Reaching
Standing
Pushing / Pulling
Walking
Climbing
Kneeling
Crawling
Essential Weightlifting/Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time
1/3 to 2/3 of Time
More than 2/3 of Time
More than 21lbs.
Up to 20lbs.
Essential Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
$33k-41k yearly est. 15d ago
Flat Rate Technician
VIP Tires & Service 4.6
Hanover, MA jobs
The Flat Technician lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES:
Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
a. A1 - Engine Repair
b. A2 - Automatic Transmission/Transaxle
c. A3 - Manual Drive Train & Axles
d. A4 - Suspension & Steering
e. A5 - Brakes
f. A6 - Electrical/Electronic Systems
g. A7 - Heating & Air Conditioning
h. A8 - Engine Performance
Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
Returns cores, batteries and used tires to designated security areas for appropriate handling.
Maintains a minimum 16-week average productivity based on position:
a. Technician 80%
b. ASE Technician 90%
c. Master Technician 100%
Follows VIP's quality service policies to ensure work is performed in accordance with VIP quality standards.
Completes all required training and certification for the position.
VIP Processes, Essential Duties & Responsibilities
a. Take and pass all required and assigned LMS training
b. Complete all required safe equipment operation training
c. Become a Licensed State Vehicle Inspector (state-specific requirement)
d. Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
e. Become ASE certified based on position:
i. Technician: G1, A4 and A5
ii. ASE Technician: Four of the A-Series ASE certifications
iii. Master Technician: All eight A-Series A1 thru A8
f. Train, support and deliver the 5-for-5 process to educate our customers about their vehicle's condition
g. Attend meetings and training sessions as needed. Typically, several times per year.
Quality, Safety & Housekeeping Responsibilities
a. Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
b. Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
c. Installs seat and steering wheel covers and floor mats prior to entering customers' vehicles
d. Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
e. Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
f. Participates in daily and weekly shop maintenance programs as designated by Service Management
g. Complies with established safety and loss prevention programs to include protective eyewear
Additional Responsibilities (Performs other functions as required.)
a. Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
b. Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
c. Complies with the provisions of VIP's culture and service standards
d. Participates actively in team meetings
e. Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
f. Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
c. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
d. Any facility or equipment issues should be entered into the facility or equipment database
Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal
regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASURMENT:
Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
Minimal come backs, ensuring work is completed properly the first time
STANDARD MANAGEMENT WORK WEEK:
SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
REQUIRED QUALIFICATIONS:
Knowledge, Skills, and Abilities
Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
Effectively explain vehicle information to customers, present and respond to questions from coworkers
Diagnose and recommend solutions to basic automotive problems
Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
Ability to successfully perform required types of automotive services listed above
Minimum Educational and/or Experience Level
One year of related experience in automotive service field
Completion of two-year college or technical school program recommended
Or an equivalent combination of education and experience
Certificates, Licenses, and/or Registrations
Current, valid driver's license issued in state of residence
Equipment Safety Certification
ASE Certification G1 - Maintenance and light repair recommended
ASE Certification A4 - Suspension & Steering
ASE Certification A5 - Brakes
State Inspection License
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1/3 of Time
Sitting
Pushing / Pulling
Climbing
Kneeling
Crawling
1/3 to 2/3 of Time
Reaching
More than 2/3 of Time
Standing
Walking
Essential Weightlifting/Force Exertion Requirements
Listed below is a list which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1/3 of Time: More than 21lbs.
1/3 to 2/3 of Time: Up to 20lbs.
Essential Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Color Vision (ability to identify and distinguish colors)
Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Work schedule
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
Holidays
Day shift
Overtime
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Mileage reimbursement
Other