Alaska Communications jobs in Juneau, AK - 139 jobs

An Alaska Communications Recruiter performs advanced professional duties requiring substantial analytical skill, considerable knowledge of human resources management principles, practices, recruitment, and staffing. Contacts are ordinarily with senior executives (SVP, VP, and Directors), administrators, supervisors, and employees, telecom industry representatives, employment and staffing organizations, training specialists, and other human resources or industry experts within the identified area of expertise. The purpose of the contacts is to obtain information and facts, coordinate delivery of programs and services, identify and evaluate recruitment programs and processes. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions * Confer with senior leadership, managers, supervisors, and employees to identify current and projected staffing needs, identify new technology skill and training set requirements for development of a workforce recruitment plan by company, work unit, or job classification. * Prepare responses to inquiries, assist in the production of compliance review material and information from operating units and human resources; assist with preparation of the workforce analysis, including statistics and tables, and supporting materials; assist supervisors and managers in understanding compliance training requirements as mandated by federal and state enforcement agencies. * Lead, coordinate and develop recruitment plan for executive and managerial corporate classifications and for highly skilled, difficult to fill represented classifications. * Generate reports and assess recruitment costs and returns. Recommend and implement changes and improvements to the process to reduce costs and increase value of recruiting tools and sources. Considerable knowledge of federal, state, and local regulations/laws in all human resources and employment law related areas. * Considerable knowledge of principles and practices of labor contract administration, labor law practices, state and federal statutes and regulations regarding employment matters such as EEO, Human Rights, and Americans with Disabilities Act (ADA). * Ability to maintain effective working relationships with a wide variety of individuals. Must have excellent writing and communications skills. POSITION QUALIFICATIONS Competency Statement(s) * Accountability - Ability to accept responsibility and account for his/her actions. * Responsible - Ability to be held accountable or answerable for one's conduct. * Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team. * Customer Centricity - An attitude of customer as the key to success and keeping the customer's interests paramount. Able to speak about the customer's business challenges and opportunities in a specific manner and if relevant, bringing that information into ACS so that telecom solution sets can be developed and then presented back to the customer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Resourcefulness- Can work effectively with higher management in dealing with the complexities of the recruiting job. * Innovative-Sees new opportunities and consistently generates new ideas in line with HR and the companies' goals. * Results Oriented- Acts with a sense of urgency. Align resources to accomplish key objectives. * Resourcefulness - Can work effectively with higher management in dealing with the complexities of the recruiting job. * Innovative - Sees new opportunities and consistently generates new ideas in line with Human Resources/the Company's goals. MINIMUM QUALIFICATIONS A bachelor's degree in human resources, Business Administration, Marketing, Accounting, or a related field. Any combination of education and experience at or above technical level within the identified fields may be substituted on a year-for-year basis plus four (4) years of progressively responsible professional level experience, preferably in human resources or similar fields. Demonstrated proficiency using Microsoft Office Suite, Including Word, Excel, Access, and Outlook, as well as experience working with a current HCM platform.

GCI's Customer Service Sales Specialist I will support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play. Provide high quality service and promote GCI's value by proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Customer Focus and Sales: Extensive knowledge of the latest products, coupled with knowledge of the most competitive pricing plans available, utilize exceptional customer service and sales skills to help customers select the best plan and product that will suit their needs. Each interaction allows us to build trust, educate customers, and offer a variety of options and solutions. Will assist customers in a professional manner by providing the ultimate customer experience. Meet and exceed all performance and sales goals/metrics. Identify and act upon opportunities to upsell additional products and services to new and existing customers. Create a first-class customer service experience. Handle all customer service issues in a timely and professional manner. Be enthusiastic and professional with your peers and our customers. Respond to all customer service inquiries about our products and services; communicate effectively when handling customer inquiries/complaints or when communicating with service in other departments. Consult with customers to determine their needs. Training: Remain current and knowledgeable of all GCI products including accessories, service plans, promotions, features, and taxable billing. Attend on-going training on GCI products, services, and applications. Maintain knowledge of competitor's offers and provide feedback to management about the newest competitor pricing and offers. Cross-train within other sub-groups to strengthen network and computer-related technical skills. Remain current regarding latest data/entertainment technology and devices. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Must be able to work well with others under stressful, time restricted conditions, displaying patience and tolerance in order to relay and obtain information and create and maintain positive rapport with customers and co-workers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent command of the English language required. Multi-language speakers encouraged. Demonstrated ability to listen effectively and verbally communicate information regarding numerous products and procedures provided by GCI for customers and/or interaction with service personnel. Demonstrated ability to accurately log verbally received information in written and electronic format. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Adhere to GCI policies, compliance, and procedures regarding proprietary and customer account information, customer service, product lines/campaigns/promotion, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to use independent decision making to prioritize and handle multiple tasks, and to appropriately solve or escalate problems with a successful resolution. Knowledge of telecommunications industry, products, services, and customer service activities. Technical skills to use technology-based applications such as, Internet, cell phones, or equivalent, and to provision and troubleshoot. Demonstrated knowledge of basic math and accounting with ability to accurately process, reconcile, and electronically track cash transactions and prepare deposit slip information. Ability to use a keyboard and 10-key calculator proficiently. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Access) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Additional Job Requirements: This is an entry level sales role requiring the ability to understand, comprehend, and resolve basic issues. Works under close supervision and supports peers and management. Role will develop proficiency and understanding of product lines, devices, accessories, and sales goals. Ability to recognize deviation from procedures and confirm with senior staff appropriate next steps. Performs routine work with detailed instructions on assignments. Resolves simple, least sensitive issues concerning customer service/account maintenance. Meets sales goals. Directs more complex problems to senior team. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. ** Minimum of six (6) months general work experience. ** Preferred: Previous experience in customer service and sales. Telecommunications experience. Other telecom industry or job specific certifications. ** Alaska Arctic Region - identified as the towns of Utqiaġvik (Barrow), Bethel, Dillingham, Kotzebue, Nome, Dutch Harbor, and similar towns in the region. High School diploma or equivalent preferred. Must successfully obtain a High School diploma or GED equivalent within one (1) year of employment. Previous work experience preferred. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring long periods using telephones, computer terminals or the equivalent. Work in a standard retail store setting and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Position requires working a rotating flexible scheduled work schedule up to and including overtime, on-call, and/or additional time on weekends, holidays, evenings, and/or additional time before or after core shift hours and at other GCI retail locations when necessary. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work in a team environment with a diverse group of people and customers. A neat, clean, professional appearance required; must have consistent, reliable attendance by showing up for work as scheduled with a positive enthusiastic attitude required. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

$2,500 Hiring Bonus! GCI's Wireless RF Technician I is responsible for performing advanced troubleshooting, optimization, upgrades, commissioning, maintenance and repair of Wireless RF transmission lines, antennas, and cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network. Contributes to all aspects of delivering quality service to the company's customers and supports other departments' efforts to improve customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Complete basic equipment installations, testing, and Operational Site Acceptance. Perform installation, adjustment, advanced troubleshooting, repair, and maintenance of Wireless RF transmission lines, antennas, and other cell site or transport related equipment throughout urban and rural wireless markets, including but not limited to: Microwave, tower mounted radios, cellular antennas, TMA's, fiber cabling, DC power, FAA warning beacons, and tower lighting systems. Provide technical support for technicians in remote locations, including phone, command line interface, Cherwell ticket maintenance, and workflow. Use and operate multiple types of test equipment and Software Tools. Operate test equipment to perform corrective tasks related to the transmission tower, antennas, coaxial cabling, grounding, and other systems. Provide support to Engineers in field-related aspects for network optimization projects by working and interacting with RF Engineering and optimization support team for pre and post optimization adjustments and statistical analysis. Perform site audits of cell sites and towers to ensure existing and new installations are within specifications. Update and maintain daily work & safety logs. Assist with updating and maintaining cell site and tower information including but not limited to inspections, FAA and FCC documentation, lighting systems, access, and risk assessment information database. Coordinate with Management and Regulatory parties to ensure the company's tower network meets all federal FAA and FCC guidelines and requirements. Perform daily operational checks on cell site RF and associated equipment. Maintain compliance by ensuring adherence to documentation standards, company policies, safety protocols, and regulatory requirements. Complete required training comprised of written, online, in person, vendor, and on-the-job training. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Strong desire to succeed and a willingness to take ownership of tasks and projects. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences. Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports. Ability to accurately communicate technical information in a clear and concise manner to a range of technical and non-technical audiences, i.e. customers, subcontractors, vendors, technicians, and other personnel. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures in a time sensitive manner. Knowledge of RF safety regulations and requirements for working in and around RF hazardous areas. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Ability to follow company and OSHA guidelines for safe work practices. Thorough understanding of safe work practices when working at heights and fall protection requirements. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into databases or equivalent. Wireless RF Technician I Grade: T05 Additional Job Requirements: This is an entry level position in the discipline that gains technical knowledge and competence by supporting and working with higher level technicians. Works under the guidance and mentorship of more senior level technicians. Receives detailed instructions on routine work and new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures. Additional Competencies: Demonstrated basic working knowledge and understanding of cell site installation, modifications, repairs, and test procedures. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associates Degree in electronics, telecommunications trade school, or equivalent training. * Minimum of two (2) years of experience in a field operations telecommunications industry. * Including a minimum of one (1) year in wireless telecommunications, wireless site construction, or related field. Upon hire will be required to obtain and maintain tower climber certification. Preferred: Demonstrated computer skills with Linux, Unix, Cisco IOS, command line interface, Secure Shell, and File Transfer Protocol. Knowledge of RF propagation principles and concepts such as UMTS/HSPA, CDMA/EVDO, LTE, and microwave. Working knowledge of basic electronics. Prior certification as a tower climber. Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Travel to various locations throughout Alaska may be required to assist other systems personnel. High degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, ladders, and buckets with tools and equipment at heights occasionally up to 500 feet safely and routinely. A typical work environment is below 200 feet. Must complete and remain a certified tower climber in this role. Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements. Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently. High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily. Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges. Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage. Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic. Subject to adverse weather and driving conditions. Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes). Work performed below overhead construction and in trenches to 10 feet in depth. Tasks performed around high-power electrical conductors and gas lines. Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold. May encounter unrestrained animals/pets. Must be able and willing to work flexible hours including, but not limited to, overtime, shift work, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours. Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing. Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

The Internet UX Designer and Sr. Internet UX Designer work closely with various areas of the organization to develop and implement digital marketing initiatives. These roles are responsible for ensuring Alaska Communications desired branding and image is conveyed in all digital marketing materials, web-based and digital material to achieve content quality and consistency. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Internet User Experience Designer * Assists the Sr. UX Designer in the management of website traffic, optimization and search engine optimization. * Work with agency and appropriate teams to manage online demand programs including paid search campaign, search engine optimization and other digital initiatives to increase qualified leads for market segments. * Monitor and continually drive improvements with usability, design, content and conversion with the website. * Assists in the planning and implementation of user interface design, and study/focus groups (product requirements, wireframes, interaction models, scenarios, sketches, schematics and prototypes). * Assists in performing audits of existing web-based material to ensure Alaska Communications desired branding and image is conveyed and to achieve style and content quality and consistency objectives. * Builds graphics and textual content for publication in both electronic and print format. * Performs design back-up duties, and assists with devising and implementing advertising plans as needed by marketing and creative teams. * Works cross-functionally to define web applications functional requirements and technical specifications including planning, analysis, design, implementation, testing and delivery. * Assist Product Development with go-to-market plans, demand generation, product messaging, sales enablement tools and market intelligence. Sr. Internet User Experience Designer * Actively participates in the management of website traffic, optimization and search engine optimization. * Work with agency and appropriate teams to manage online demand programs including paid search campaign, search engine optimization and other digital initiatives to increase qualified leads for market segments. * Monitor and continually drive improvements with usability, design, content and conversion with the website. * Participates in and provides design expertise in the planning and implementation of user interface design, and study/focus groups (product requirements, wireframes, interaction models, scenarios, sketches, schematics and prototypes). * Performs audits of existing web-based material to ensure Alaska Communications desired branding and image is conveyed and to achieve style and content quality and consistency objectives. * Builds graphics and textual content for publication in both electronic and print format. * Reviews and secures appropriate approvals of creative content for product or promotional materials for print and web. * Performs design back-up duties, and assists with devising and implementing advertising plans as needed by marketing and creative teams. * Works cross-functionally to define web applications functional requirements and technical specifications including planning, analysis, design, implementation, testing and delivery. * Keeps the team informed of new and developing funding opportunities, technology, needs and trends. * Assist Product Development with go-to-market plans, demand generation, product messaging, sales enablement tools and market intelligence. POSITION QUALIFICATIONS Competency Statement(s) * Communication Skills Written & Oral - Must have excellent oral and written communications skills. Able to succinctly describe status of web business contribution. * Project Coordination Skills - Must process strong organization, planning, analytical and problem solving skills. Will assist project managers and directors in leadership and management of all web project aspects including planning, execution, timing, and functionality, quality, communication, and cost. Will draft and update project plans as directed by the project manager, lead meetings for issues, risks, change, and action items. Maintain project plans, provide project metrics, facilitate weekly update meetings, and create/update compliance and project documentation. Will manage internal and external project personnel resources to ensure timely and accurate communication with project staff throughout the life cycle of the project. * Creative - Ability to think in such a way as to produce a new concept or idea. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Accuracy - Ability to perform work accurately and thoroughly. * Technical Aptitude - Ability to quickly learn and use complex systems and applications. MINIMUM QUALIFICATIONS Internet User Experience Designer Bachelor's degree in information technology, computer science, graphic design, or a related design field. Equivalent education, experience and training may be substituted for the degree requirement on a year-for-year basis plus three (3) years of progressive work experience in web, digital online or closely related experience. Sr. Internet User Experience Designer Bachelor's degree in information technology, computer science, graphic design, or a related design field. Equivalent education, experience and training may be substituted for the degree requirement on a year-for-year basis plus six (6) years of progressive work experience in web, digital online or closely related experience. Preferred: Demonstrated knowledge of design esthetics, use of color, interface usability and accessibility, combined with familiarity of Java Script and demonstrated high proficiency in use of HTML and CSS. Demonstrated professional proficiency utilizing digital design software including Adobe CS. Demonstrated experience using Microsoft Office Suite, to include: Word, Excel, PowerPoint and Outlook. Strong visual design skills: Latest trends, color and typography. Strong interaction design skills: wire framing, prototyping, HTML, CSS.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - Central Office Technician Identify, research and resolve software and switch issues daily Use applicable interface devices and appropriate test equipment to monitor digital central offices and associated facilities. Make decisions and take actions to insure uninterrupted service. Respond to system messages and associated alarms to determine the root cause of network problems and to take appropriate corrective action. Analyze switch performance, system faults, customer reports, initiating corrective actions when necessary. Perform routine testing both on site and from remote test facilities, sometimes coordinating with other departments, customers, and other interconnecting telco personnel. Maintain technical documentation, office records, drawings, archived printouts, and site logs. Interpret and input complex software translation changes for system upgrades. Perform preventative maintenance and database backups. Installation, configuration and provisioning of all Remote and Central Office equipment. Troubleshoot, repair, and maintain Central Office equipment and wiring. Perform other duties as assigned. Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.

Alaska Communications (NASDAQ: ALSK) is Alaska's leading broadband and managed IT service provider. We are a trusted partner for businesses, schools, health care providers, state and local governments with a commitment to exceptional customer service. Our network serves as our cloud enablement platform with superb security and reliability, built on a string of “firsts” in Alaska - the first Internet service provider, the first Metro Ethernet, MPLS and VPLS provider, the first Carrier Ethernet 2.0 certified provider, and the first Microsoft ExpressRoute partner. We take pride in our technology and network. We take greater pride in our people. Alaska Communications stands for local, reliable, and trustworthy customer service. Job Description Job Summary We are seeking an organized, efficient IT Manager to join our growing organization. In this position, you will be responsible for the overall planning, organization, and execution of all information technology within the organization. You will direct IT staff to carry out support and maintenance of existing applications and development of new technical solutions. You will also lead the development team, serving as a liaison between business and technical aspects of each stage. Responsibilities: Analyze business needs presented by users and recommend technical solutions with completion timeline Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans Direct research in emerging technology by studying organization goals, strategies, practices, and user projects Produce detailed timelines and implement effective project control for each software release Verify application results by conducting system audits of technologies implemented Preserve assets by implementing disaster recovery, backup procedures, information security and control structures Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and anticipating organizational requirements Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action Install hardware and peripheral components Load appropriate software packages such as operating systems Administer email and anti-virus systems Troubleshoot and resolve user issues relative to all corporate software in a timely manner Participate in all hardware and software evaluations and maintains vendor contracts Maintain quality service by establishing and enforcing organization standards Qualifications Qualifications Bachelor's degree in computer science or related field preferred 5+ years of experience within information technology Experience in the most current technologies Previous experience with MAS 200 and ACT a plus Additional Information All your information will be kept confidential according to EEO guidelines.

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? This is a Future Opportunity This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise. POSITION SUMMARY Field Technicians duties are to install and maintain all Alaska Communications services, facilities, and products in assigned work areas, remote and non-remote. This is including but not limited to terrestrial (buried and aerial) Copper and Fiber Optic Plant, Wireless and Microwave towers, facilities such as Remote nodes, Access Points, and cross connects. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below. Examples of Job DutiesCable Splicer Splice, troubleshoot and maintain copper and fiber optic cables. Identify, research, and resolve hardware and component issues daily. Installs load pots, buildouts, repeater cases, or other transmission improvement devices. Performs fault location by use of test sets and pressure gradient methods. Install and configure vendor specific cards and equipment. Complete Line Station Transfers and cuts. Create as-builts and help maintain records by providing updates. MINIMUM QUALIFICATIONSEducation Required Must have a high school diploma and must possess and maintain a driver's license. Four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty. Experience Required Two (2) years' experience in the skills and work this position will typically perform. Ability to operate necessary equipment. To read and interpret schematics and diagrams. Ability to climb and perform work functions on poles and to differentiate colors. Certifications and Licenses Required As listed below, some levels may require you to possess and maintain an Alaska Commercial Driver's License (CDL) Class A, as well as a valid Certificate of Medical Examination (Medical Card) and pass a Drug and Alcohol Background check. CDL: Linemen/Splicers Additional Requirements External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position. We hope you'll join us as we change lives through technology.

Director of Accounting, Controller is a key leadership position within the Company and the Accounting Organization. This position is responsible for assisting the VP, Finance and Accounting in the coordination and production of timely and accurate financial information and reports for each of the organization's subsidiaries and submitting them to our parent corporation. This includes overseeing the month-end close process, reviewing journal entries and account reconciliations, maintenance of the general ledger and compliance with both regulatory requirements and the Company's internal control procedures. This position works extensively with other departments ensuring projects and transactions are appropriately recorded and is recognized as an authority in both Company policy, regulatory, and accounting rules. This position coordinates our tax functions between both internal and external resources and is the point of contact for our external auditors for quarterly reviews, annual audits, and ad hoc engagements. This position is also responsible for hiring, training and coaching staff for the various accounting units. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions * Ensure that capabilities, methods and procedures are in place to successfully meet all external reporting requirements. * Oversight of all accounting functions, including oversight of compliance programs (e.g., Sarbanes Oxley program) related to financial reporting. Lead and develop the Finance teams, to include providing work assignments and direction/assistance, mentoring/coaching, skills & competencies development, recruiting, performance management. * Establish strong relationships with business managers based on providing expert decision support, anticipating key issues and informational needs. Collaborate with colleagues across various functional areas of business opportunity and engage in productive problem solving. * Ensure the review of monthly journal entries and account reconciliations. Reviews and assure accuracy of the monthly variance analysis performed by the accounting department. * Coordinate and lead the Company's month end close process, including designing processes and procedures to efficiently close on time, distributing workload as required. * Oversee the production of financial statements and their timely submission to our parent corporation. * Ensure the performance of all key and non-key internal controls over financial reporting by the Accounting team. Including, updating the SOX documentation on an annual basis, identifying opportunities for control improvements and efficiencies, and recommending for deletion any extraneous internal controls. * Support ad hoc requests for accounting information and analyses, including those from the CFO and VP, Finance and Accounting. Act as the key point of contact for parent company accounting requests. Act as the key point of contact for all requests from other internal and external business partners and manage the completion within the Accounting team. * Utilize financial systems to their maximum potential and make reporting effective, efficient, timely, accurate and insightful. Structure reporting to provide effective tools that allow budget managers and Finance management to understand variances and make effective decisions around resource allocation. * Coordinating with our external auditors, lead the quarterly reviews, annual financial statement audits, and ad hoc engagements. * Maintain an effective tax function with a combination of both internal and external resources. * Lead in-depth financial, variance, and trending analysis for key profitability drivers and metrics. Interpret results, and articulate actionable recommendations that maximize profitability and ensure financial targets are achieved. * Lead the implementation of new accounting pronouncements. Act as the ACS and Accounting subject matter expert for financial information system implementations and assist in all such implementations. * Coordinate the cross training of Accounting Managers and Supervisors and ensure absences are covered. * Maintain up-to-date knowledge of GAAP, SOX 404, and regulatory requirements. Perform technical research. * Other duties as assigned. POSITION QUALIFICATIONS Competency Statement(s) * Analytical Skills - Ability to use thinking and reasoning in gathering raw data and processing that data into a meaningful form. * Business and Process Leadership - (Strong expertise in telco service provider / carrier process and procedures). Ability to grasp and understand business concepts and issues. Preferably, an understanding of key telco processes (retail/sales/service, ordering/service delivery, network management, customer support) and the ability to map processes and understand inter-linkages to each other and to the systems that support the processes. Strong ability to coordinate with sales, service, engineering, field operations, finance and other departments in the company. Ability to drive process metrics and measures, measurement points in a process, and the ability to drive improvement and process change. * Communication Skills - Excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team. * Decision Making - Ability to make critical decisions while following company procedures. * Honesty / Integrity - Ability to be truthful, ethical, and be seen as credible in the workplace. * Financial Management - Ability to work with complex ERP, billing, provisioning systems and switching records. Consistent budgetary adherence managing both capital and operating expense budget models. * Management Skills - Ability to organize and direct oneself and effectively train and supervise others. * Adaptability - Ability to preserve flexibility in a fast-paced environment, and continually evolve to meet the changing business needs. * Detail Oriented - Ability to pay attention to the minute details of a project or task while balancing multiple concurrent projects. MINIMUM QUALIFICATIONS Bachelor's degree in accounting, finance, or related field required. Equivalent experience may be substituted for education plus ten (10) years professional accounting experience with increasing levels of responsibility resulting in demonstrable mastery of accounting principles concepts and applications. Supervisory and/or staff management experience required. Exposure to both operational and corporate financial settings in a public company. Expertise in accounting including GAAP and SEC reporting. Prefer CPA License and Graduate degree in accounting, finance, business administration, or related field. Experience with Workday Financials or other complex ERP system.

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? This is a Future Opportunity This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise. POSITION SUMMARY Materials Management Specialists (MMS's) primary duties are to handle incoming and outgoing mail and packages, reproduce copies of printed materials, process repair and out of box failures, receive, stock, manage inventory levels, and issue items to customers. These duties are performed in office, warehouse, and outdoor storage yard environments. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below. Examples of Duties Receive, date stamp, and route incoming mail, packages, and express shipments for the Company (e.g., UPS, FedEx, USPS). Sort, stamp, and prepare outgoing mail, packages, and express shipments (e.g., modems, customer phones and accessories) for pickup or delivery to designated locations. Prepare documents or forms for special handling or overnight delivery. Make deliveries or pick up materials from job sites and other locations using Company vehicles (e.g., vans, flatbed trucks). Reproduce copies of materials using computerized reprographic equipment; bind, store, and inventory basic Company forms. Review the master calendar for the Distribution team (e.g., due dates, leave schedules, postal regulation changes) and advise Supervisor of potential conflicts. Order and maintain inventory to meet internal and external requirements; expedite shipments and resolve vendor errors. Source and purchase materials using procurement credit card (PCC) or written bids; reconcile PCC monthly. Set up new material master and perform electronic updates in both LEC and Wireless inventory control systems. Process repairs, returns, and out-of-box failures for various equipment (e.g., phones, tools, test equipment); manage RA requests, shipping documentation, and repair tracking. Process adjustment transactions related to surplus inventory in computerized systems. Conduct monthly and yearly physical inventory counts for assigned locations; prepare reports and resolve variances. Prepare, process, and track requisitions and purchase orders; obtain freight quotes, audit bills, review invoices, and prepare check requests using correct accounting codes. Track departmental expenditures and prepare monthly variance reports. Coordinate travel arrangements including flights, ground transportation, hotels, and authorizations. Receive materials from carriers/vendors; inspect for discrepancies and receive into inventory system. Package and ship materials to vendors and Company facilities, ensuring compliance with Hazmat laws. Stock bins, pallets, or other storage areas with materials. Issue or transfer materials using inventory system, ensuring accuracy and proper departmental charges. Notify Supervisor of inventory discrepancies and adjust as instructed. Operate material-handling equipment (e.g., forklifts, pallet jacks, trucks with lift gates). Perform minor maintenance on hand tools and equipment used in warehouse operations. Sort and identify surplus or returned materials for inventory, credit, recycling, or scrapping; ship consignment materials. Train others in the MMS classification per Supervisor direction. Assist Supervisor in assigning daily work duties and coordinating warehouse activities. Ensure workgroup production meets Company standards for accuracy, timeliness, and compliance. Purchase miscellaneous equipment, parts, and tools using procurement card and charge to appropriate cost center. Travel to other warehouses for vacation coverage and annual inventories. Perform other duties as assigned. MINIMUM QUALIFICATIONS Associate's degree and one (1) year experience in one of the following areas: computerized inventory control, warehousing, purchasing, or shipping. May substitute High school diploma or GED plus three (3) years general office experience for the education requirement. Extensive knowledge of warehouse procedures and telephone equipment gained through three (3) years of warehouse experience operating under a computerized inventory control system. At least two years must have been in a local telephone company warehouse, Signal Corps warehouse or a communications company warehouse. (Anchorage MMS II Only) Must possess and maintain a valid Certificate of Medical Examination (Medical Card) and pass a Drug and Alcohol Background check. Certifications and Licenses Required Possess and maintain a valid Alaska driver's license. MMS II - Must obtain and maintain forklift training and certification with 90 days of attaining the MMS II classification. Must obtain and maintain IATA and CFR part 49 Hazardous Materials certification within 180 days of attaining the MMS II classification. Additional Requirements Demonstrated ability to lift 50 lbs on a repetitive basis to a height of 3 feet or 5 feet (MMS II's) (a box of 8 ½ x 11 paper weighs 50 lbs.) Applicants must successfully pass a keyboarding test at 30 WPM. Tests completed within the past 12 months from the date of application will be accepted. Internal applicants serving as MMS's are expected to have proven keyboarding and are not required to provide test results. Experience using personal computers to include word processing and spreadsheet software and using a variety of applications. External applicants must successfully pass a pre-employment suitability assessment and drug test. MMS II - Demonstrated ability to maneuver 2,500-pound pallets using a manual pallet jack. We hope you'll join us as we change lives through technology.

This individual serves as the senior program manager of grant-funded projects. This role will oversee large, integrated programs consisting of a set of interconnected component projects, and/or a group of associated, but separate, projects. Leads internal and external teams of complex programs to ensure timely, accurate and cost-effective delivery of initiatives to accomplish strategic company goals. Monitors work scope, timeline and budgets and provides feedback to project teams as needed for successful completion. Leadership position that partners with senior leadership to develop comprehensive plans to deliver solutions related to federal grants. The programs administered will encompass multiple projects and are focused on an associated set of complementary objectives within an overall mission of delivering scope of federal grants. Projects will be primarily grant funded, and as such the Director will maintain responsibility for appropriate use of programmatic funds within the parameters of the grant(s). Works with little direction. Understands the business consequences of their actions around conflicting priorities, cost management, capital efficiency, etc. Goals are generally communicated in "solution" terms. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions • Oversee groups of projects characterized by great complexity, sensitivity, and potential for organizational impacts. • Act as a resource base for peers, provide mentoring and assume a proactive role within the PMO team to prevent problems that could detract from the Company's objectives. • This role is not intended to directly manage project activities. Instead, it will lead and be responsible for the oversight of teams managing the projects directly. The position will be able to roll up all activities to provide status to senior leadership and act as liaison between project teams and the senior leadership team to facilitate requests for participation and input, and field concerns and questions. • Provide leadership in coordination and facilitation across various organizational areas to meet grants program needs - both internal and external. • Actively lead and drive key change initiatives to completion across the organization. • Provide budget data to VP, PMO needed for preparation and management of grants program applications and execution budgets. POSITION QUALIFICATIONS Competency Statement(s) • Program Management - Ability to lead and influence cross functional project teams, lay out program and project tasks and drive programs through successful completion. Ability to manage Program level budgets-this program is expected to have combined budgets of over $200 million and resources, vendor, and internal resource management for program execution. • Communication, Oral and Written - Ability to communicate effectively with others using spoken word and by writing clearly and concisely. • Analytical Skills - Ability to use critical thinking and reasoning to solve problems. • Conceptual Thinking - Ability to think in terms of abstract ideas. • Innovation - Ability to look beyond the standard solutions • Leadership - Demonstrate personal leadership in all aspects of work, leads by example and demonstrates strong personal accountability and ownership. Ability to influence others to perform their jobs effectively and to be responsible for making decisions. • Execution Discipline - A strong commitment to meeting deadlines and commitments, a good understanding of all tasks needed to complete a program and manage those initiatives effectively to meet commitments. • Working under pressure - Ability to complete assignments in stressful situations. • Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. • Relationship Building - Ability to effectively build relationships with customers, community members and co-workers. MINIMUM QUALIFICATIONS Bachelor's degree in business, Engineering, Project Management, or another technical field required. Equivalent education, experience and training may be substituted for the degree requirement plus (10) years of relevant experience. Equivalent functional experience may be considered. Any combination of relevant education, experience, and training may be considered as a substitution for the experience requirement. Demonstrated proficiency working with Microsoft Office Suite, to include Word, Excel, Access, Outlook, and PowerPoint. Preferred: Current PMP or PgMP certification or ability to gain certification within first year of hire. Preferred: Project experience managing telecommunications field/construction support with progressively responsible business level planning or operations experience demonstrating proficiency in design, implementation, and program management. Experience with subsea fiber optic cable systems a plus.

The Systems Engineer is a professional-level job providing engineering and technical support to establish and maintain optimal performance of the Company's IP-based voice and data products and associated systems, to include supporting and administering routers, switches, servers, and related technologies; and monitoring, analyzing and correcting performance, as necessary, to ensure compliance with service level agreements. The Systems Engineer will ensure the stability, integrity and performance of voice, data, and wireless data based services and the IP/MPLS network core. This will be achieved through participating in the installation, monitoring, maintenance, support, troubleshooting a.nd optimization of all LANs, WANs, network security services, communication links and associated hardware and software. As a member of a team that provides 24 x 7 x 365 operational infrastructure support, the Systems Engineer must be willing and capable of performing complex hands-on network provisioning and management activities. This role demands solid technical grounding as well as excellent organizational skills and discipline in order to effectively and efficiently maintain focus while successfully managing multiple parallel projects and activities. Essential Functions - Systems Engineer ll Able to work as a Subject Matter Expert in duties of a Systems Engineer I, plus the following: Direct and coordinate the efforts of lower-level Engineers within the workgroup. Function as the SME in one or more areas and serves as final point of escalation in the company. "Subject Matter Expert" is defined as being the last and final point of resolution and technical escalation for a technology or trouble issue. Minimum Qualifications College diploma in the field of computer science, computer information systems, or computer engineering. Relevant experience could be substituted for the educational requirement on a year-for-year basis. Systems Engineer I: 3 years of experience leading to the ability to work independently in the following areas: * information processing principles, practices and demonstrated ingenuity in performing troubleshooting and root cause analysis of complex cross-functional problems. * fundamental IP, routing and switching concepts. * system administration. * Familiarity with a broad cross section of IP based systems and networking technologies. * ordering, provisioning, turn up and troubleshooting of telecommunicati ons circuits from CPE access lines to enterprise and core class lines (Metro-E, DS-3, OC-x etc.) * theoretical knowledge and extensive.hands on experience configuring,troubleshooti ng, optimizing and managing a relevant mix of following software, hardware, protocols and technologies: * Core and enterprise-clas·s routers, switches, network security appliances, WAN accelerators, and intelligent port aggregators and taps. * Access technologies, including·dial, xDSL, TDM and carrier Ethernet. * Switching. * Routing. * MPLS . * VPN and firewall technologies. * Wireless data network technologies and infrastructure. * Network services and user ma·nagement applications (i.e. DNS, LDAP, email, RADIUS, etc.) * Extensive experience with scriptirig and automating execution of configuration and data collection tasks, utilizing tools (Exped,RANCID, SNMP, etc.), shells (Bourne, bash, l Previous experience in Carrier and Service Provider organizations is strongly preferred. Relevant education could be substituted for the experience requirement on a year-for-year basis. Preferred Qualification: CCNA or equivalent

INSTALLATION & REPAIR Field Technician's duties are to install and maintain all Alaska Communications services, facilities, and products in assigned work areas, remote and non-remote. This is including but is not limited to terrestrial (buried and aerial) Copper and Fiber Optic Plant, Wireless and Microwave towers, facilities such as Remote nodes, Access Points and cross-connects. Field Technician examples of Job Duties Field Services I&R Complete service orders, repair orders, capital work orders, and maintenance work. Complete Line Station Transfers and cuts. Install and qualify data cabling to the current specifications. Installs all business and residential station wiring and establishes the demarcation point. Makes preventive maintenance inspections to determine potential deterioration in service. Installs aerial and underground drops and does underground drop location. Splices to plant as required. Corrects deficiencies in wiring by splicing or replacing to include distribution, house cables, station wiring, or underground, as well as aerial drops. Minimum Qualifications Must have a high school diploma and must possess and maintain a driver's license. Four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. Ability to operate necessary equipment. To read and interpret schematics and diagrams. Ability to climb and perform work functions on poles and to differentiate colors. Certifications and Licenses Required As listed below, some levels may require you to possess and maintain an Alaska Commercial Drivers License (CDL) Class A, as well as a valid Certificate of Medical Examination (Medical Card), and pass a Drug and Alcohol Background check. CDL: Linemen/Splicers Med Card: Wireless I&R/Field Services Bush Technicians Facility Techs Inspectors Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on the position.

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? We are unable to support remote international applicants or routinely sponsor work visas. This is a Future Opportunity This is an ongoing posting. Applications will be actively reviewed for current and future openings and filled as vacancies become available. Please note while you may not be contacted immediately, we welcome your interest and look forward to connecting as openings arise. POSITION SUMMARY The Sr. Manager, Financial Planning and Analysis is a key leadership position within the Company and manages a team responsible for financial planning, forecasting, cost assurance, internal reporting, and related analysis of financial and sales performance. The Manager is responsible for overseeing the preparation of various reporting measures including budgets, long term models, BVR's and KPI's which drives accountability within the company and improves customer experience outside the organization. The Manager balances between finance and operations and works cross functionally to present key data on multiple platforms to support decision-making throughout the business. The role is responsible for optimizing the cost of goods sold spending. The position interacts with executive leadership and provides key reports to the Board of Directors. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Examples of Job Duties Lead and develop the Financial Planning team, to include providing work assignments, direction/assistance, mentoring/coaching, developing skills/competencies, recruiting and performance management. Ensure adequate resource allocation to deliver results which directly impact financial performance. Act as a point of escalation. Lead the creation and maintenance of the company's annual operating budget, including sales, revenue, cogs, operating expenses, gross margin, capital spending and balance sheet. Drive analysis of actual results vs. budgeted, forecasted, and historical results. Provide meaningful variance analysis of key drivers impacting results and trends. Support all departments in managing their budgets. Oversee the development of financial models, forecasting tools and ad-hoc analysis to assist the senior leadership team with strategic decisions. Assist the CFO with the maintenance of the long-term forecast model. Lead the budget process, resulting in preparation of detailed, driver-based operating and capital budgets. Partner with all areas of the company to understand key drivers of revenue, COGS, operating expense, and capital and ensure consistent assumptions across all areas. Lead the development of the five-year forecast. Perform other duties and complete projects not specified on this job description, as assigned. Competency Statements Business and Process Leadership - A keen understanding of business processes including sales, customer service, ordering, service delivery, billing, customer support, capital spending and cost assurance with the ability to map processes and understand inter-linkages to each other and to the systems that support the processes. Ability to drive process metrics and measures, measurement points in a process and the ability to drive customer experience improvements and process change. Strong capabilities in vendor management and integrating vendor provided support to technical and process functions of the engineering organization. Analytical Skill - Ability to use critical thinking and reasoning in gathering and processing complex data with succinct decision-making skills. Financial Aptitude - Ability to understand and explain economic and accounting information, prepare, and manage budgets and forecasts, and make sound long-term investment decisions. Business Acumen - Ability to grasp and understand business concepts and issues. Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals at the executive and Board level. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the customer, and be able to coordinate issues identification and resolution between customers and the development team. Ability to present complicated information in an easily understandable way in front of large audiences. Accuracy - Ability to perform work accurately and thoroughly. Adaptability - Ability to preserve flexibility in a fast-paced environment, and continually evolve to meet the changing business needs. Management Skills - Ability to organize and direct oneself and effectively supervise others. Project Management - Ability to organize and direct a project to completion. Collaboration - This position has a high degree of interaction across the organization, and as such requires skills to work with peers and superiors that have many other competing priorities for their time. Lean Leadership - Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste - that which does not bring value to the customer - using Lean PI. MINIMUM QUALIFICATIONS Education Required Minimum: Bachelor's degree in finance, Business Administration, Accounting, or related field. Preferred: Master's degree in finance, Business Administration, Accounting, or related field. Experience Required Eight (8) years of progressively responsible experience in financial analysis, accounting, or a closely related discipline. At least three of these years should be in supervision or management of employees or processes, with a demonstrated success in managing multiple projects and priorities. Computer Skills Demonstrated proficiency working with Microsoft Office Suite, to include Word, Excel, Access, and Outlook. Additional Requirements Ability to identify strengths and weaknesses in an organization's business processes, as well as the skill to conduct root cause analysis. Aptitude to effectively manage work groups and teams to successful completion, including planning, implementation, follow-through, monitoring, and the refining of processes as needed to support ACS business requirements. We hope you'll join us as we change lives through technology.

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability. Examples of Job Duties - Data Technician Perform all associated installation, maintenance and testing on private line and special circuit equipment, digital access cross connect systems, T-carrier, fiber optic terminal and multiplexer equipment. Install, align, and maintain line treatment equipment associated with data and analog circuits. Installation and maintenance of central office and customer premise equipment to include but not limited to: WAN/LAN Ethernet switches, routers, servers and VTC equipment. Perform all line conditioning testing; along with end-to0end tests for installation of data transport equipment from the Central Office to customer premise, utilizing a variety of basic and complex test equipment, and switch and system based testing facilities to ensure proper installation and testing of new systems. Coordinate installation activities with all customers and departments to include manufacturers if required to a successful completion. Make cross-connect changes and re-arrangement on MDF's, digital cross connect panels, and fiber distribution frames as required. Interpretation of engineering specifications, schematics, and drawings associated with AK Communications network and CPE installations. Perform other duties as assigned. Minimum Education and Experience Required You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications. Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform. This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska. Certifications and Licenses Required External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on the position. Network Technicians outside of Anchorage may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.

Southeast Road Builders (SERB) is one of the companies within Colaska Inc., the Colas USA subsidiary that operates throughout the state of Alaska. Established in Haines in 1977, SERB is a well-recognized name in the local community. Offering tailored civil construction services to all, SERB is proud of its reputation of providing excellent customer satisfaction. To learn more about the Colaska Family of Companies, visit **************** The Colas USA Family of Companies provides competitive pay, outstanding benefits, career advancement opportunities, professional education, and extensive training for every employee. We pride ourselves on upholding the highest standards of safety, environmental conservation, and ethical conduct as we strive to grow our infrastructure products and services through empowering and developing our people, fostering innovation, utilizing new technology, and maximizing vertical integration at all levels of the company's value chain. To learn more about the Colas USA Family of Companies, please visit ***************** The ideal candidate will oversee maintenance and repairs of Sandvik drills and other drill and blast supporting equipment at remote sites minimizing downtime and ensure equipment properly maintained. The ability to work independently with limited supervision will be necessary. Job Description * Troubleshooting and repairing sandvik, john henry, and other drill and support equipment * Maintenance and servicing of equipment * Coordination of maintenance and repairs of equipment with Shop Foreman * Keeping repair and maintenance records in accordance with the Shop Foreman and Safety Department's direction * Inspecting equipment and tracking equipment repair needs; communicating recommendations on shop repairs to the Shop Foreman * Assisting with procuring, receiving, and inventorying shop supplies and parts under the direction of the shop foreman * Working with and training apprentice mechanics and service oilers * Support organization and maintenance of the shop facilities including organization and compliance with Colas 6S goals along with associated facilities and support infrastructure * Promoting safety and regulatory compliances while performing job responsibilities * Maintenance of CDL with hazmat endorsement * Must be able to work Saturdays and Sundays. Typical weekly work hours can meet or exceed 60 hours * Other duties as assigned This position will report directly to the Shop Foreman but will be required to coordinate with the Project Superintendent. This position may require travel to remote sites as needed. Education * College/University/Trade School or equal experience in relevant field preferred. * Professional certification as applicable to show experience. Physical Requirements * Ability to stand/work on feet for extended periods, walk on uneven terrain, use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel, crouch, crawl, talk, see, and hear with frequent exposure to loud noise. Regularly exposed to all outdoor weather conditions, dust, and airborne particles. * Occasionally lift and move 50 pounds or greater. * Required to pass pre-employment drug screening as well as a PAT (physical Ability Test) prior to starting work. * Wears and maintains personal protective equipment (PPE) as required. * Must have own tools. Colas Inc. and its subsidiaries are an Equal Opportunity Employer. For details on the specifics of this commitment, please click here to view the EEO document. If you are an individual with a disability and require a reasonable accommodation to: * to meet the requirements of the role in which you are applying * complete any part of the application process * access or use the online application process and need an alternative method for applying Please contact Colas Inc. at ************ or send an email to ***************************.

Network Engineers ensure the stability, integrity and optimal performance of the systems which support the Company's products and services. This will be achieved through completion of design initiatives, capital project creation, records maintenance, and supporting installation, maintenance, support, troubleshooting, and optimization of all fiber, copper, and wireless transport networks and associated hardware and software. Specialty Areas: Outside Plant Engineers are responsible for the design activity related to outside plant cable and equipment including fiber, copper, cabinets, conduit, pole lines and any ancillary equipment. Utilizes land base, subdivision plats, right of way drawings, civil designs and other types of drawings and data to determine best routing and correct facility placement to ensure that the facilities are properly sized and placed in the correct legal locations. Plans proper facility utilization by using cable records and population density counts to ensure proper cable sizing. Ensures all facilities are either permitted properly by the correct government agency or that the appropriate private right of way is acquired. Provides design analysis to ensure best cost construction. Develop plans and alternatives when required. Examples of Job Duties - Network Engineer III: All of the duties of a Network Engineer I and II, plus the following: • Provides recommendations (written reports when appropriate) in his/her area of authority and expertise • Performs technical design for network changes to existing or new hardware and software systems required to provide new functionality or enhance current performance and transition these changes to the operational environment • Mitigates the adverse impacts of service effecting issues on the business caused by network full or partial outages in the infrastructure and initiates actions to prevent recurrence of such issues • Proactively recommends and performs performance optimization activities to maximize efficiency and effectiveness of network resources • Performs risk management on a continual basis to ensure the identification and elimination of risks that can affect system availability, performance and reliability • Continually monitors the security of the network and ensures best practices have been implemented to thwart vulnerabilities of network attacks • Provides recommendations for new technology initiatives, standards and changes to the network or operating environment • Other duties as assigned Minimum Education and Experience Required: Bachelors Degree in a technological field and 2 years relevant experience. Bachelors Degree can be replaced by relevant experience on a year for year basis. Additional Job Requirements: Possess and maintain a valid Alaska Driver's License

The Digital Marketing Manager is responsible for driving online sales using various marketing channels and tools and providing an exceptional online experience. The manager oversees and leads efforts for the website, email marketing, social media platforms, mobile app, blog, digital signage, as well as other digital platforms and channels in the future. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Maintain a deep understanding of the value generated for our customers by our products - and the capabilities to translate this understanding into differentiated online positioning, marketing and sales strategies as well as online channel development. Provides leadership, motivation, direction, instruction and assistance to assigned Marketing team members. Sets performance goals for assigned digital Marketing staff and continually provides feedback regarding actual performance in comparison to individual, marketing team and company targets. Provides guidance to correct off target behavior and when appropriate initiates disciplinary action. Actively plans and assists developing job growth opportunities for marketing team members that also strengthen the Marketing function. Responsible for day to day online marketing operations, support for online sales activities, defining and executing a digital marketing plan to achieve marketing goals Collaborates with digital marketing firm on campaign strategies and measurement/attribution; uses data and insights to optimize campaign spend and performance. Team with the Marketing, Product Development, Sales, IT, and Service Delivery and Operations organizations to ensure we maintain a consistent brand experience across customer touch points. Focus on brand health - customer satisfaction - as enabler of profitable growth. Create an extraordinary online customer experience at every touch point - ensuring our customer experience becomes a sustainable, durable and strategic differentiator. Drive increasing market share in targeted segments. Manage execution of the marketing funnel of reach, inquiries, leads, opportunities to maximize sales. Provide regular, concise, value-added market intelligence to the entire company to assure Alaska Communications continued market leadership Productively engage with sales channels - creative tension, results oriented - all aimed at profitable growth. Interface with product management - drive positioning, competitive intelligence, differentiation, etc. POSITION QUALIFICATIONS Competency Statement(s) Customer Centricity: You maintain a mental and behavioral belief that satisfied customers are the key to our success, and keep abreast of their changing needs to sustain a durable relationship. Be the customers advocate within our company and manage our relationships proactively. You communicate with our customers effectively, on a proactive basis, and manage the communication process as a method to drive long term durable relationships enabling enhanced revenue growth. Customer Experience Business and Process Leadership: You understand and continually improve our customer experience business processes. You maintain a keen understanding of the sales process and the associated metrics and measurement. You maintain a keen understanding of key telco and IT processes (retail/sales/service, ordering/service delivery, billing, customer support) and the ability to map processes and understand inter-linkages to each other and to the systems that support the processes. You experiment to ensure the customer experience is easy and satisfying. Maintain Your Technology Expertise: You maintain a big picture view of telecom and IT technologies. You understand the technology trends important to your customers. You are skillful in translating this understanding into a products and services position that is meaningful to our customers. Financial Management: You manage a department level revenue and expense budget. You plan and forecast an accurate financial picture. You develop accurate business cases for specific initiatives. Execution Discipline: You meet your commitments and demonstrate personal leadership in all aspects of your work. You lead by behavioral by demonstrating a willingness to seek and accept responsibility and accountability. You stay focused on producing results. Communication Skills - Successful candidate must have excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team. Written Communication: Ability to write in a clear and concise manner which displays imagination or innovation. Creative and Critical Thinking - Ability to develop creative solutions to complex problems. Ability to use thinking and reasoning in gather raw data and processing that data into a meaningful form to solve problems. Lean Leadership - Actively grows and promotes lean process improvement usage within department and within Company. Strives to eliminate all waste - that which does not bring value to the customer - through the use of Lean PI. SKILLS & ABILITIES Education: Bachelor's degree along with additional advanced (role relevant) education. Experience may be substituted in lieu of education beyond a Bachelor's degree. Preferred : Advanced education related to the role, such as a MBA. Experience: Manager: Minimum of six (6) years of marketing, sales, product management or business experience in a comparable industry/company. Equivalent combination of education and training may be substituted for experience requirement on a year for year basis. Two (2) years of supervisory experience. Sr. Manager: Minimum of eight (8) years marketing, sales, product management or business experience in a comparable industry/company. Equivalent combination of education and training may be substituted for experience requirement on a year for year basis. Four (4) years of supervisory experience. Computer Skills Demonstrated proficiency using Microsoft Office Suite, including Word, Excel, Access and Outlook. Other Preferred Requirements: Experience creating strategic online marketing programs, continuity programs, drip campaigns, customer acquisition and retention, social media campaigns, etc. A consistent and proven track record to show for your accomplishments, including but not limited to: Digital marketing strategy Online customer experience improvements, including A/B testing, landing page development, and conversion rates Knowledge of analytic platforms, analyzing and measurement of campaign results Thorough understanding of the technology landscape as it relates to digital marketing and the online customers experience

The Internet UX Designer and Sr. Internet UX Designer work closely with various areas of the organization to develop and implement digital marketing initiatives. These roles are responsible for ensuring Alaska Communications desired branding and image is conveyed in all digital marketing materials, web-based and digital material to achieve content quality and consistency. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Internet User Experience Designer Assists the Sr. UX Designer in the management of website traffic, optimization and search engine optimization. Work with agency and appropriate teams to manage online demand programs including paid search campaign, search engine optimization and other digital initiatives to increase qualified leads for market segments. Monitor and continually drive improvements with usability, design, content and conversion with the website. Assists in the planning and implementation of user interface design, and study/focus groups (product requirements, wireframes, interaction models, scenarios, sketches, schematics and prototypes). Assists in performing audits of existing web-based material to ensure Alaska Communications desired branding and image is conveyed and to achieve style and content quality and consistency objectives. Builds graphics and textual content for publication in both electronic and print format. Performs design back-up duties, and assists with devising and implementing advertising plans as needed by marketing and creative teams. Works cross-functionally to define web applications functional requirements and technical specifications including planning, analysis, design, implementation, testing and delivery. Assist Product Development with go-to-market plans, demand generation, product messaging, sales enablement tools and market intelligence. Sr. Internet User Experience Designer Actively participates in the management of website traffic, optimization and search engine optimization. Work with agency and appropriate teams to manage online demand programs including paid search campaign, search engine optimization and other digital initiatives to increase qualified leads for market segments. Monitor and continually drive improvements with usability, design, content and conversion with the website. Participates in and provides design expertise in the planning and implementation of user interface design, and study/focus groups (product requirements, wireframes, interaction models, scenarios, sketches, schematics and prototypes). Performs audits of existing web-based material to ensure Alaska Communications desired branding and image is conveyed and to achieve style and content quality and consistency objectives. Builds graphics and textual content for publication in both electronic and print format. Reviews and secures appropriate approvals of creative content for product or promotional materials for print and web. Performs design back-up duties, and assists with devising and implementing advertising plans as needed by marketing and creative teams. Works cross-functionally to define web applications functional requirements and technical specifications including planning, analysis, design, implementation, testing and delivery. Keeps the team informed of new and developing funding opportunities, technology, needs and trends. Assist Product Development with go-to-market plans, demand generation, product messaging, sales enablement tools and market intelligence. POSITION QUALIFICATIONS Competency Statement(s) Communication Skills Written & Oral - Must have excellent oral and written communications skills. Able to succinctly describe status of web business contribution. Project Coordination Skills - Must process strong organization, planning, analytical and problem solving skills. Will assist project managers and directors in leadership and management of all web project aspects including planning, execution, timing, and functionality, quality, communication, and cost. Will draft and update project plans as directed by the project manager, lead meetings for issues, risks, change, and action items. Maintain project plans, provide project metrics, facilitate weekly update meetings, and create/update compliance and project documentation. Will manage internal and external project personnel resources to ensure timely and accurate communication with project staff throughout the life cycle of the project. Creative - Ability to think in such a way as to produce a new concept or idea. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Accuracy - Ability to perform work accurately and thoroughly. Technical Aptitude - Ability to quickly learn and use complex systems and applications. MINIMUM QUALIFICATIONS Internet User Experience Designer Bachelor's degree in information technology, computer science, graphic design, or a related design field. Equivalent education, experience and training may be substituted for the degree requirement on a year-for-year basis plus three (3) years of progressive work experience in web, digital online or closely related experience. Sr. Internet User Experience Designer Bachelor's degree in information technology, computer science, graphic design, or a related design field. Equivalent education, experience and training may be substituted for the degree requirement on a year-for-year basis plus six (6) years of progressive work experience in web, digital online or closely related experience. Preferred: Demonstrated knowledge of design esthetics, use of color, interface usability and accessibility, combined with familiarity of Java Script and demonstrated high proficiency in use of HTML and CSS. Demonstrated professional proficiency utilizing digital design software including Adobe CS. Demonstrated experience using Microsoft Office Suite, to include: Word, Excel, PowerPoint and Outlook. Strong visual design skills: Latest trends, color and typography. Strong interaction design skills: wire framing, prototyping, HTML, CSS.

Director of Accounting, Controller is a key leadership position within the Company and the Accounting Organization. This position is responsible for assisting the VP, Finance and Accounting in the coordination and production of timely and accurate financial information and reports for each of the organization's subsidiaries and submitting them to our parent corporation. This includes overseeing the month-end close process, reviewing journal entries and account reconciliations, maintenance of the general ledger and compliance with both regulatory requirements and the Company's internal control procedures. This position works extensively with other departments ensuring projects and transactions are appropriately recorded and is recognized as an authority in both Company policy, regulatory, and accounting rules. This position coordinates our tax functions between both internal and external resources and is the point of contact for our external auditors for quarterly reviews, annual audits, and ad hoc engagements. This position is also responsible for hiring, training and coaching staff for the various accounting units. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Ensure that capabilities, methods and procedures are in place to successfully meet all external reporting requirements. Oversight of all accounting functions, including oversight of compliance programs (e.g., Sarbanes Oxley program) related to financial reporting. Lead and develop the Finance teams, to include providing work assignments and direction/assistance, mentoring/coaching, skills & competencies development, recruiting, performance management. Establish strong relationships with business managers based on providing expert decision support, anticipating key issues and informational needs. Collaborate with colleagues across various functional areas of business opportunity and engage in productive problem solving. Ensure the review of monthly journal entries and account reconciliations. Reviews and assure accuracy of the monthly variance analysis performed by the accounting department. Coordinate and lead the Company's month end close process, including designing processes and procedures to efficiently close on time, distributing workload as required. Oversee the production of financial statements and their timely submission to our parent corporation. Ensure the performance of all key and non-key internal controls over financial reporting by the Accounting team. Including, updating the SOX documentation on an annual basis, identifying opportunities for control improvements and efficiencies, and recommending for deletion any extraneous internal controls. Support ad hoc requests for accounting information and analyses, including those from the CFO and VP, Finance and Accounting. Act as the key point of contact for parent company accounting requests. Act as the key point of contact for all requests from other internal and external business partners and manage the completion within the Accounting team. Utilize financial systems to their maximum potential and make reporting effective, efficient, timely, accurate and insightful. Structure reporting to provide effective tools that allow budget managers and Finance management to understand variances and make effective decisions around resource allocation. Coordinating with our external auditors, lead the quarterly reviews, annual financial statement audits, and ad hoc engagements. Maintain an effective tax function with a combination of both internal and external resources. Lead in-depth financial, variance, and trending analysis for key profitability drivers and metrics. Interpret results, and articulate actionable recommendations that maximize profitability and ensure financial targets are achieved. Lead the implementation of new accounting pronouncements. Act as the ACS and Accounting subject matter expert for financial information system implementations and assist in all such implementations. Coordinate the cross training of Accounting Managers and Supervisors and ensure absences are covered. Maintain up-to-date knowledge of GAAP, SOX 404, and regulatory requirements. Perform technical research. Other duties as assigned. POSITION QUALIFICATIONS Competency Statement(s) Analytical Skills - Ability to use thinking and reasoning in gathering raw data and processing that data into a meaningful form. Business and Process Leadership - (Strong expertise in telco service provider / carrier process and procedures). Ability to grasp and understand business concepts and issues. Preferably, an understanding of key telco processes (retail/sales/service, ordering/service delivery, network management, customer support) and the ability to map processes and understand inter-linkages to each other and to the systems that support the processes. Strong ability to coordinate with sales, service, engineering, field operations, finance and other departments in the company. Ability to drive process metrics and measures, measurement points in a process, and the ability to drive improvement and process change. Communication Skills - Excellent oral and written communication skills. Position will require frequent preparation and delivery of detailed plans and proposals. Strong communication/interpersonal skills with emphasis on decision-making, conflict management, and team building and teamwork. Must have ability to develop work plans, work effectively as a member of a team, report on status of projects, and represent the team in meetings and/or with the client, and be able to coordinate issues identification and resolution between clients and the development team. Decision Making - Ability to make critical decisions while following company procedures. Honesty / Integrity - Ability to be truthful, ethical, and be seen as credible in the workplace. Financial Management - Ability to work with complex ERP, billing, provisioning systems and switching records. Consistent budgetary adherence managing both capital and operating expense budget models. Management Skills - Ability to organize and direct oneself and effectively train and supervise others. Adaptability - Ability to preserve flexibility in a fast-paced environment, and continually evolve to meet the changing business needs. Detail Oriented - Ability to pay attention to the minute details of a project or task while balancing multiple concurrent projects. MINIMUM QUALIFICATIONS Bachelor's degree in accounting, finance, or related field required. Equivalent experience may be substituted for education plus ten (10) years professional accounting experience with increasing levels of responsibility resulting in demonstrable mastery of accounting principles concepts and applications. Supervisory and/or staff management experience required. Exposure to both operational and corporate financial settings in a public company. Expertise in accounting including GAAP and SEC reporting. Prefer CPA License and Graduate degree in accounting, finance, business administration, or related field. Experience with Workday Financials or other complex ERP system.