Field Service Technician jobs at Alcon

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Sr. Associate I, Field Technical Service Engineering (Science/Tech/Engineering Path), is primarily responsible for ensuring Alcon equipment at customer sites and demo equipment function effectively. You will troubleshoot, diagnose, and repair equipment, perform preventative maintenance, and manage installations and upgrades. This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation. Primary Responsibilities: Collaborating with customers to provide technical and administrative support activities including repair, preventative maintenance and upgrades on Alcon surgical equipment within a geographical region, providing the highest level of service, increase customer happiness and achieve financial objectives. Provide timely technical services on Alcon surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Communicate equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines. Expense management and perform duties within budgetary guidelines. Strategically promote, educate and market Alcon services to customers. Accurately handles company assets (Company vehicle, test equipment, computer, etc.) Provides timely and accurate documentation on services performed. Key Requirements/Minimum Qualifications: Associate's Degree or equivalent years of directly related experience The ability to fluently read, write, understand and communicate in English 2 Years of Relevant Experience How to Thrive at Alcon: Work collaboratively with teammates to share standard methodologies and findings as work evolves. Balance experiencing new environments and working with a 70% travel schedule. Travel Requirements: 70% overnights in the territory, could be more for training for the first few months.Territory: Iowa, Kansas, Nebraska, South DakotaAlcon Careers See your impact at alcon.com.careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician (EST) is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units. Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful in this role. This is a safety sensitive position. What you'll do as an Equipment Service Technician You will perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components You will manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, and field upgrade programs As an EST, you'll work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues. You'll provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory. The Experience, Skills and Abilities Needed Required: High School Diploma or GED with at least 4 years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement. Valid driver's license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements. Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs. What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added holidays Excellent Healthcare, Dental and Vision Benefits Company Vehicle Company Cell Phone/Laptop Tools, Equipment, Uniforms provided Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition reimbursement and continued education programs Excellent opportunities for advancement and stable long-term career #LI-AC1 Pay range for this opportunity is $54,187.50 - $70,125. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician (EST) is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro mechanical and electronic units. Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful in this role. This is a safety sensitive position. What you'll do as an Equipment Service Technician * You will perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components * You will manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, and field upgrade programs * As an EST, you'll work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues. * You'll provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory. The Experience, Skills and Abilities Needed Required: * High School Diploma or GED with at least 4 years of work experience, with 2 of those years in a mechanical/technical role. Associates degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement. * Valid driver's license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements. * Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs. What STERIS offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added holidays * Excellent Healthcare, Dental and Vision Benefits * Company Vehicle * Company Cell Phone/Laptop * Tools, Equipment, Uniforms provided * Long/Short Term disability coverage * 401(k) with company match * Maternity & Paternal Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition reimbursement and continued education programs * Excellent opportunities for advancement and stable long-term career #LI-AC1 Pay range for this opportunity is $54,187.50 - $70,125. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

We anticipate the application window for this opening will close on - 15 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. **_To be considered for this role, please ensure the minimum requirements are evident in your applicant profile._** **The candidate must reside in** **Cleveland, Pittsburgh,** **Texas (Houston), Maryland (Baltimore),** **Minnesota (city of Rochester),** **Minneapolis, MN** **or Rhode Island (city of Providence)** **A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems** **at medical centers** **. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians.** **This person must be hands-on with medical equipment to quickly find solutions to complex situations.** Responsibilities may include the following and other duties may be assigned. + Installs, operates, maintains, repairs and modifies equipment. + Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. + Analyzes and evaluates products and related performance. + Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. + Installs, upgrades and removes products ensuring coordinative engineering field change. + Maintains effective customer communications and relations. + May provide onsite training of customer support personnel. **Required Knowledge and Experience:** **Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries).** **Requires minimum of 4 years of relevant experience.** **Level III: Requires minimum of 4 years** **of clinical field service, technical internship or clinical customer support experience.** **Level IV: Requires minimum of 8 years** **clinical field service, technical internship or clinical customer support experience.** ***Relevant experience as technician,** **clinical field service or clinical customer support** **experience.** **Nice to Have** **Bachelor's degree in Bioengineering, engineering or technology field** **Experience with robotics or motion control** **Previous experience as Technician/Field Services within medical device industry** **Experience with anatomy, surgical protocol and medical terminology** **Ability to troubleshoot with technical skills** **, creativity and high discipline** **Familiarity with most used test equipment** **Ability to read and understand schematics and engineering drawings** **Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner** **Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements.** + **Performed troubleshooting and repairs on medical devices** + Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. + **Excellent English writing and verbal communication skills** **Additional Skills and Qualities:** **Problem-solving and Analytical Skills:** **Ability to diagnose and troubleshoot complex technical issues.** **Communication and Interpersonal Skills:** **Ability to communicate effectively with customers, colleagues, and other stakeholders.** **Time Management and Organization:** **Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment.** **Flexibility and Adaptability:** **Ability to adapt to changing priorities and work independently in different locations.** **Customer Focus:** **Ability to build and maintain positive relationships with customers and ensure their satisfaction.** **Technical Proficiency:** **Ability to apply engineering principles to troubleshoot and repair medical equipment.** **Travel** **Willingness: Willingness** **to travel frequently, including potentially internationally (up to 75%).** **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$60,000.00 - $90,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans (************************************************************************************************************** **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (************************* . It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (*************************************************************************************************************************************** a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will... + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (*********************************** . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email ******************* To request removal of your personal information from our systems please email *****************************

We anticipate the application window for this opening will close on - 15 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the LifeCareers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. The candidate must reside in Cleveland, Pittsburgh, Texas (Houston), Maryland (Baltimore), Minnesota (city of Rochester), Minneapolis, MN or Rhode Island (city of Providence) A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at medical centers. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians. This person must be hands-on with medical equipment to quickly find solutions to complex situations. Responsibilities may include the following and other duties may be assigned. Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Analyzes and evaluates products and related performance. Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Required Knowledge and Experience: Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries).Requires minimum of 4 years of relevant experience.Level III: Requires minimum of 4 years of clinical field service, technical internship or clinical customer support experience. Level IV: Requires minimum of 8 years clinical field service, technical internship or clinical customer support experience. *Relevant experience as technician, clinical field service or clinical customer support experience.Nice to Have Bachelor's degree in Bioengineering, engineering or technology field Experience with robotics or motion control Previous experience as Technician/Field Services within medical device industry Experience with anatomy, surgical protocol and medical terminology Ability to troubleshoot with technical skills, creativity and high discipline Familiarity with most used test equipment Ability to read and understand schematics and engineering drawings Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements. Performed troubleshooting and repairs on medical devices Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. Excellent English writing and verbal communication skills Additional Skills and Qualities: Problem-solving and Analytical Skills: Ability to diagnose and troubleshoot complex technical issues. Communication and Interpersonal Skills: Ability to communicate effectively with customers, colleagues, and other stakeholders. Time Management and Organization: Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment. Flexibility and Adaptability: Ability to adapt to changing priorities and work independently in different locations. Customer Focus: Ability to build and maintain positive relationships with customers and ensure their satisfaction. Technical Proficiency: Ability to apply engineering principles to troubleshoot and repair medical equipment. Travel Willingness: Willingness to travel frequently, including potentially internationally (up to 75%). Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$60,000.00 - $90,000.00The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate the application window for this opening will close on - 15 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Careers that Change Lives We believe that when people from different cultures, genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, repairing, maintaining, and troubleshooting these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams. To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. The candidate must reside in Cleveland, Pittsburgh, Texas (Houston), Maryland (Baltimore), Minnesota (city of Rochester), Minneapolis, MN or Rhode Island (city of Providence) A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at medical centers. This role involves evaluating customer biomedical equipment issues, troubleshooting, installing, implementing appropriate repairs, and maintaining these devices, as well as providing training to healthcare professionals. FSEs also play a crucial role in gathering feedback on product performance and communicating with various internal and external teams, such as Biomedical Technicians. This person must be hands-on with medical equipment to quickly find solutions to complex situations. Responsibilities may include the following and other duties may be assigned. * Installs, operates, maintains, repairs and modifies equipment. * Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. * Analyzes and evaluates products and related performance. * Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. * Installs, upgrades and removes products ensuring coordinative engineering field change. * Maintains effective customer communications and relations. * May provide onsite training of customer support personnel. Required Knowledge and Experience: Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries). Requires minimum of 4 years of relevant experience. Level III: Requires minimum of 4 years of clinical field service, technical internship or clinical customer support experience. Level IV: Requires minimum of 8 years clinical field service, technical internship or clinical customer support experience. * Relevant experience as technician, clinical field service or clinical customer support experience. Nice to Have * Bachelor's degree in Bioengineering, engineering or technology field * Experience with robotics or motion control * Previous experience as Technician/Field Services within medical device industry * Experience with anatomy, surgical protocol and medical terminology * Ability to troubleshoot with technical skills, creativity and high discipline * Familiarity with most used test equipment * Ability to read and understand schematics and engineering drawings * Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner * Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements. * Performed troubleshooting and repairs on medical devices * Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. * Excellent English writing and verbal communication skills Additional Skills and Qualities: * Problem-solving and Analytical Skills: Ability to diagnose and troubleshoot complex technical issues. * Communication and Interpersonal Skills: Ability to communicate effectively with customers, colleagues, and other stakeholders. * Time Management and Organization: Ability to manage time effectively, prioritize tasks, and organize work in a dynamic environment. * Flexibility and Adaptability: Ability to adapt to changing priorities and work independently in different locations. * Customer Focus: Ability to build and maintain positive relationships with customers and ensure their satisfaction. * Technical Proficiency: Ability to apply engineering principles to troubleshoot and repair medical equipment. * Travel Willingness: Willingness to travel frequently, including potentially internationally (up to 75%). Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$60,000.00 - $90,000.00 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Field Service Engineer you will have product, clinical, and technical expertise and demonstrat proficiency in assigned essential job functions and areas of product focus. Your primary responsibilities include; serviceability and reliability reviews, service documentation development, high-level troubleshooting/technical support on a focused product line, NPD support and initial product training to technical support personnel and service trainers. In this role you will respond to verbal and written technical support requests utilizing the Technical Support Department phone, computer, and hardware systems. You will resolve internal and external customer technical support issues on all STERIS brand Healthcare and Life Science products. You will complete all necessary steps to ensure correct information is provided and technical issues are resolved, along with following appropriate complaint handling procedures, and initiating corrective action when required. This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 2 days per week. What You'll do as a Field Service Engineer * Provide technical and part identification support to STERIS internal and external customers on all brands and models of STERIS products, past and present. Including sales, service and operational support. Professionally respond to incoming call and e-mail volume to coincide with department statistics and standards to meet customer call demand requirements. * Troubleshoot STERIS products and documents critical failures on corporation quality reporting system, initiate corrective action, and escalate issue to appropriate engineering associate. * Act as an escalation point for resolution of complex technical issues. Provide technical and product support to other STERIS Engineers, technical support personnel, field service associates, sales associates and customers. * Provide initial product training to Technical Support, Service Trainers, and Field Technicians. Coordinate the transition of training responsibilities to the Training Department and the transition of product support responsibility to the Technical Support group. * Independently conduct design reviews for serviceability and reliability, generate service plans for products and processes, develop service documentation and procedures, define service parts, outline service training and track equipment performance. * Initiate service bulletin process and/or write drafts to inform service force of product changes, parts substitutions, and maintenance modifications. * Participate in regular product and computer skills update training to maintain and enhance technical support skills. * Maintain product knowledge efficiencies on current and non-current STERIS Healthcare and Life Science products. * Maintain technical support reference material. * Assist with review and recommend to appropriate engineering associate's changes to maintenance manuals, engineering drawings, and other service support reference guides/documentation. * Provide on-call, after hour's technical support to internal and external customers when required. * Participate in qualification and serviceability review of new and old STERIS Healthcare and Life Science products. * Escalate reported technical, quality, and safety related product complaints to appropriate engineering and management associates for corrective action. * Provide periodic product specific and technical skill training to department associates as required. * Communicate with customers and technicians in a classroom environment as required. * Travel to customer sites when required to assist in field activity. The Experience, Skills and Abilities Needed Required: * Bachelor's degree in Engineering or related field. * Minimum of two (2) years' work experience in the service and repair of mechanical equipment or equivalent field. Preferred: * Work experience in the service and repair of healthcare equipment preferred. * Experience reviewing and developing procedures for new products preferred. Other: * Demonstrated computer knowledge to include word processing, spreadsheets and e-mail computer skills. * Demonstrated excellent organization, oral and written communications skills. Excellent punctuality and attendance. * Ability to effectively resolve and communicate technical issues via telephone. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added Holidays * Excellent Healthcare, Dental, and Vision benefits * Long/Short Term Disability Coverage * 401(k) with a company match * Maternity & Parental Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and continued education programs * Excellent opportunities for advancement in a stable long-term career #LI-MM1 Pay range for this opportunity is $78,200.00 - $101,200.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Field Service Engineer you will have product, clinical, and technical expertise and demonstrat proficiency in assigned essential job functions and areas of product focus. Your primary responsibilities include; serviceability and reliability reviews, service documentation development, high-level troubleshooting/technical support on a focused product line, NPD support and initial product training to technical support personnel and service trainers. In this role you will respond to verbal and written technical support requests utilizing the Technical Support Department phone, computer, and hardware systems. You will resolve internal and external customer technical support issues on all STERIS brand Healthcare and Life Science products. You will complete all necessary steps to ensure correct information is provided and technical issues are resolved, along with following appropriate complaint handling procedures, and initiating corrective action when required. This is a hybrid role with the requirement of working onsite at our Mentor, OH Corporate HQ, 2 days per week. What You'll do as a Field Service Engineer Provide technical and part identification support to STERIS internal and external customers on all brands and models of STERIS products, past and present. Including sales, service and operational support. Professionally respond to incoming call and e-mail volume to coincide with department statistics and standards to meet customer call demand requirements. Troubleshoot STERIS products and documents critical failures on corporation quality reporting system, initiate corrective action, and escalate issue to appropriate engineering associate. Act as an escalation point for resolution of complex technical issues. Provide technical and product support to other STERIS Engineers, technical support personnel, field service associates, sales associates and customers. Provide initial product training to Technical Support, Service Trainers, and Field Technicians. Coordinate the transition of training responsibilities to the Training Department and the transition of product support responsibility to the Technical Support group. Independently conduct design reviews for serviceability and reliability, generate service plans for products and processes, develop service documentation and procedures, define service parts, outline service training and track equipment performance. Initiate service bulletin process and/or write drafts to inform service force of product changes, parts substitutions, and maintenance modifications. Participate in regular product and computer skills update training to maintain and enhance technical support skills. Maintain product knowledge efficiencies on current and non-current STERIS Healthcare and Life Science products. Maintain technical support reference material. Assist with review and recommend to appropriate engineering associate's changes to maintenance manuals, engineering drawings, and other service support reference guides/documentation. Provide on-call, after hour's technical support to internal and external customers when required. Participate in qualification and serviceability review of new and old STERIS Healthcare and Life Science products. Escalate reported technical, quality, and safety related product complaints to appropriate engineering and management associates for corrective action. Provide periodic product specific and technical skill training to department associates as required. Communicate with customers and technicians in a classroom environment as required. Travel to customer sites when required to assist in field activity. The Experience, Skills and Abilities Needed Required: Bachelor's degree in Engineering or related field. Minimum of two (2) years' work experience in the service and repair of mechanical equipment or equivalent field. Preferred: Work experience in the service and repair of healthcare equipment preferred. Experience reviewing and developing procedures for new products preferred. Other: Demonstrated computer knowledge to include word processing, spreadsheets and e-mail computer skills. Demonstrated excellent organization, oral and written communications skills. Excellent punctuality and attendance. Ability to effectively resolve and communicate technical issues via telephone. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added Holidays Excellent Healthcare, Dental, and Vision benefits Long/Short Term Disability Coverage 401(k) with a company match Maternity & Parental Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued education programs Excellent opportunities for advancement in a stable long-term career #LI-MM1 Pay range for this opportunity is $78,200.00 - $101,200.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.The Sr. Associate I, Field Technical Service Engineering (Science/Tech/Engineering Path), is primarily responsible for ensuring Alcon equipment at customer sites and demo equipment function effectively. You will troubleshoot, diagnose, and repair equipment, perform preventative maintenance, and manage installations and upgrades. This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation. Specifics Include: • Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications • Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines • Identify and correct complex problems associated with start-up • Research, evaluate, and recommend new products or equipment upgrades that meet customer needs • Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals • Instruct clients on the proper usage and operation of equipment • Document and maintain clients' service logs and prepare reports for product failure analysis and serviceability issues • Escalate issues to relevant engineering teams • Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams • Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control • Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization • Commit to continuous improvement and compliance with regulatory requirements All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations . Primary Responsibilities: Collaborating with customers to provide technical and administrative support activities including repair, preventative maintenance and upgrades on Alcon surgical equipment within a geographical region, providing the highest level of service, increase customer happiness and achieve financial objectives. Provide timely technical services on Alcon surgical equipment as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service related duties. Communicate equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines. Expense management and perform duties within budgetary guidelines. Strategically promote, educate and market Alcon services to customers. Accurately handles company assets (Company vehicle, test equipment, computer, etc.) Provides timely and accurate documentation on services performed. What you will bring to Alcon: Associate's Degree or equivalent years of directly related experience The ability to fluently read, write, understand and communicate in English 2 Years of Relevant Experience How to Thrive at Alcon: Work collaboratively with teammates to share standard methodologies and findings as work evolves. Balance experiencing new environments and working with a 80% travel schedule. Travel Requirements: 20% overnights in the territory, could be more for training for the first few months.Territory: Chicagoland, Indiana, Illinois and WisconsinAlcon Careers See your impact at alcon.com.careers Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. As a Surgical Field Service Engineer supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in in our New York Territory (Manhattan and Brooklyn). This role requires advanced technical knowledge, analytical skills, and self-direction to drive project performance and innovation In this role, a typical day will include: Handle complex technical tasks to ensure Alcon equipment functions effectively as per specifications Troubleshoot, diagnose, and repair Alcon surgical equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per company guidelines Develop ongoing relationships with customers to secure future business, including Annual Maintenance Contract/Comprehensive Annual Maintenance Contract sales and renewals Document and maintain clients' service logs and prepare reports for product failure analysis and serviceability issues Escalate issues to relevant engineering teams Manage your daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional, and cross-functional teams Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs) and maintaining accurate and complete documentation, ensuring rigorous quality control and compliance with regulatory requirements Complete all required training and meet individual job requirements to contribute to the overall compliance of the organization Key Requirements/Minimum Qualifications: Associate's degree or equivalent years of directly related experience The ability to fluently read, write, understand, and communicate in English 2 years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds - i.e., tools, replacement parts, etc. Travel Requirements: Up to 30% out of territory and overnights as needed Territory: New York - Manhattan and Brooklyn How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker Total Rewards Alcon's Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon's Corporate Social Responsibility including our Total Rewards, click here Pay Range $37.02 - $68.74 Pay Frequency Hourly Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. As a Sr. Associate I, Field Technical Service Engineer, supporting Alcon equipment at customer sites and demo equipment function effectively, you will be trusted to work on providing technical advice to customers including commissioning, installing, and testing of products/equipment in a field-based role based in Montgomery, AL and surrounding areas. In this role, a typical day will include: Perform corrective and preventive maintenance, retrofits, upgrades and system installations. Establish and maintain a high level of customer satisfaction. Promptly address customer concerns, quality assurance and medical safety issues. Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams. Maintain all administrative responsibilities in a timely and accurate manner. Assist Sales, Clinical and In-house teams including other Field Engineers as needed. Manage inventory, keep accurate records, and promptly return unused and failed parts. Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory. What You'll bring to Alcon: Associate's degree or equivalent years of directly related experience The ability to fluently read, write, understand, and communicate in English 2 years of Relevant Experience Preferred Qualifications: Resolve problems, think analytically and communicate professionally in high pressure, time-sensitive customer environments. Experience working with advance medical devices and with medical devices that use lasers. Accustomed to working with hospital operating room and surgery center protocols. Working knowledge of ServiceMax / CRM tools. Ability to lift 50 pounds - i.e., tools, replacement parts, etc. Travel Requirements: approximately 70% travel and some overnights as needed Territory: Montgomery, AL within no more than 1 hour radius How to Thrive at Alcon: Imagine your career like never before with focused growth and development opportunities Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more! See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to *************************** and let us know the nature of your request and your contact information.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician * When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. * You do not have to have previous instrument repair experience to be considered. * This is an entry level job - we will train you! * In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. You will work on a mobile repair truck at Customer sites. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards. * This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. What You Will Do As a Repair Technician * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. * Provide invoicing and documentation based on business need. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers * Competitive pay and quarterly incentive plan * Overtime opportunity * Annual review with merit increase opportunity * Uniforms and all necessary tools provided * Extensive hands-on training and development * Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS * Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays The Experience, Skills, and Abilities Needed * High school diploma or GED required * 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. * Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. * Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. * Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. * Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. * Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. * Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. * Must be able to be compliant with hospital/customer credentialing requirements * What is relevant work experience? * Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $18.49 - $23.93. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Maine.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Repair Technician you will be responsible for ensuring surgical instruments are sharpened and working properly so surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. NOTE: This is a remote based traveling position where you would spend majority of your time traveling nationally and internationally. The territories supported are as follows: Ohio, Wisconsin, Florida, California, Nevada, Montana, Hawaii, Alaska, Caymen Islands, Germany, and Japan. This position is up to 100% travel during the week and can require overnights. The maximum time away from home is up to 2 weeks, primarily for long trips or international travel. When not traveling, this role will report to a facility in Stow, OH. What you will do as a Repair Technician * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. Strong manual dexterity, attention to detail and willingness to learn will help you be successful in this role. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. You must be able to sit/stand for an extended period of time. If assigned to a truck, you must be comfortable working in a small mobile workspace with others. * While primarily working inside a mobile repair truck, frequent trips inside the hospital are required. Weather conditions may vary. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. The Experience, Skills and Abilities Needed Required * High School Diploma or GED * 3+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. * Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. * Must be at least 21 years old (to meet FMCSA requirements), have a valid driver's license with an acceptable driving record (CDL not required), and maintain required vaccines. * Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. * Must be able to lift up to 25lbs and push instrument carts ranging from 10-150lbs. * Must be able to be compliant with hospital/customer credentialing requirements * You will be required to obtain a passport as soon as reasonably possible following your date of hire and maintaining a valid passport throughout your employment period Preferred * Hands-on repair, assembly * Product testing * Use of small hand tools * Small engine repair * Cell phone and electronics repair, testing, or re-builds * Carpentry * Circuit board assembly and repair * Sterile processing * Industrial sewing * Jewelry repair. * Maintenance, construction, welding, fabrication, or automotive repair What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Extensive hands-on training and development * Career progression path and growth opportunities * Competitive pay * Overtime opportunity * Annual merit review and incentive plans * Uniforms and all necessary tools provided * Business travel and all related expenses paid * Medical, vision, prescription, dental and life insurance * 401(k) with a company match * Paid time off that accrues from day one and paid holidays * Tuition assistance * Opportunities for advancement Pay range for this opportunity is $18.49 - $23.93. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician 1 - Boston, MA When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! In this position, you will perform surgical instrument inspection, repair, and refurbishment in an in-house repair lab at Brigham & Women's Hospital. This position may require occasional overnight travel. This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Massachusetts. Please Note: The schedule for this position is Monday - Friday from 11:30am to 8pm. (During the first 90 days, the schedule will be temporarily adjusted to 7:30 to 3pm for training purposes.) What You Will Do As a Repair Tech 1 Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. Provide invoicing and documentation based on business need. Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Extensive hands-on training and development Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS Competitive pay Overtime opportunity Annual merit review and incentive plans Uniforms and all necessary tools provided Business travel and all related expenses paid Medical, vision, prescription, dental and life insurance 401(k) with a company match Paid time off that accrues from day one and paid holidays Tuition assistance Opportunities for advancement The Experience, Skills, and Abilities Needed • High school diploma or GED required • 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. • Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. • Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. • Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. • Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. • Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. • Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. • Must be able to be compliant with hospital/customer credentialing requirements *What is relevant work experience? • Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $24.00 - $26.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Repair Technician 1 - Boston, MA * When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. * You do not have to have previous instrument repair experience to be considered. * This is an entry level job - we will train you! * In this position, you will perform surgical instrument inspection, repair, and refurbishment in an in-house repair lab at Brigham & Women's Hospital. * This position may require occasional overnight travel. * This role requires occasional travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. * This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of Massachusetts. * Please Note: The schedule for this position is Monday - Friday from 11:30am to 8pm. (During the first 90 days, the schedule will be temporarily adjusted to 7:30 to 3pm for training purposes.) What You Will Do As a Repair Tech 1 * Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. * You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. * Provide invoicing and documentation based on business need. * Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Extensive hands-on training and development * Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS * Competitive pay * Overtime opportunity * Annual merit review and incentive plans * Uniforms and all necessary tools provided * Business travel and all related expenses paid * Medical, vision, prescription, dental and life insurance * 401(k) with a company match * Paid time off that accrues from day one and paid holidays * Tuition assistance * Opportunities for advancement The Experience, Skills, and Abilities Needed * High school diploma or GED required * 2+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. * Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. * Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. * Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines. * Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. * Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. * Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. * Must be able to be compliant with hospital/customer credentialing requirements * What is relevant work experience? * Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant. #LI-AC1 Pay range for this opportunity is $24.00 - $26.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Massachusetts.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Repair Technician you will be responsible for ensuring surgical instruments are sharpened and working properly so surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. NOTE: This is a remote based traveling position where you would spend majority of your time traveling nationally and internationally. The territories supported are as follows: Ohio, Wisconsin, Florida, California, Nevada, Montana, Hawaii, Alaska, Caymen Islands, Germany, and Japan. This position is up to 100% travel during the week and can require overnights. The maximum time away from home is up to 2 weeks, primarily for long trips or international travel. When not traveling, this role will report to a facility in Stow, OH. What you will do as a Repair Technician Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary. Strong manual dexterity, attention to detail and willingness to learn will help you be successful in this role. You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory. You must be able to sit/stand for an extended period of time. If assigned to a truck, you must be comfortable working in a small mobile workspace with others. While primarily working inside a mobile repair truck, frequent trips inside the hospital are required. Weather conditions may vary. Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels. The Experience, Skills and Abilities Needed Required High School Diploma or GED 3+ years of work experience, including at least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable. Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. Must be at least 21 years old (to meet FMCSA requirements), have a valid driver's license with an acceptable driving record (CDL not required), and maintain required vaccines. Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. Must be able to lift up to 25lbs and push instrument carts ranging from 10-150lbs. Must be able to be compliant with hospital/customer credentialing requirements You will be required to obtain a passport as soon as reasonably possible following your date of hire and maintaining a valid passport throughout your employment period Preferred Hands-on repair, assembly Product testing Use of small hand tools Small engine repair Cell phone and electronics repair, testing, or re-builds Carpentry Circuit board assembly and repair Sterile processing Industrial sewing Jewelry repair. Maintenance, construction, welding, fabrication, or automotive repair What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: Extensive hands-on training and development Career progression path and growth opportunities Competitive pay Overtime opportunity Annual merit review and incentive plans Uniforms and all necessary tools provided Business travel and all related expenses paid Medical, vision, prescription, dental and life insurance 401(k) with a company match Paid time off that accrues from day one and paid holidays Tuition assistance Opportunities for advancement Pay range for this opportunity is $18.49 - $23.93. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Field Service Representative - Radiology - (Toledo, OH ) Field Service Representative - Radiology - (Toledo, OH ) PURPOSE The primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction. The position is also responsible for assisting in reaching Service Zone Revenue targets with work group sales responsibilities ranging from 1 to 2 MM dollars and to communicate product sales opportunities to Sales and Applications team's members as needed. Willingness to acquire and use sales skills is a must. Difficulties include extensive travel (50000 to 75000 driving miles per year), working with contaminated products, exposure to X-rays and Magnetic fields, sick patients and the need to lift heavy equipment (over 50lbs). Typical work week approaches 50 hrs and on-call duty as needed by Zone Service manager. Difficulties include, up to 75% overnight travel, 25000 to 50000 driving miles per year, working with contaminated products, exposure to x-rays and magnetic fields, sick patients and the need to lift heavy equipment over 50lbs. Typical work week approaches 50 hrs and on call duty as required. The span of coverage will be within the Toledo,OH Metro area .The candidate is preferred to reside in the Toledo, OH metro area as that is the center of the territory. The Candidate must be domiciled within the territory. YOUR TASKS AND RESPONSIBILITIES * Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation; * Schedule and organize own work activities, ensure efficient operations; * Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits; * Responsible for proper return of all defective inventory for replenishment; * Price service calls, offering discounts or converting to full contracts when needed; * Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary); * Prepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order; * Interfaces heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing. Responsible to assist in collection activities within a given territory; * In some cases, generates customer interest and communicates to Service Marketing Rep; * Generates and communicates sales leads to respective sales rep for new product or disposable opportunities; * Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K; * Ensure all proprietary info is safe guarded from non-Bayer personnel, includes: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, ect. WHO YOU ARE Bayer seeks an incumbent who possesses the following: REQUIRED QUALIFICATIONS * Associate's Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline; * Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree; * Technical trade skills in areas such as, soldering, electrical installation & troubleshooting; * Prior experience in a customer facing role; * Demonstrated ability to work in a fast paced self-directed environment; * Good verbal and written competencies; along with flexibility and good judgment; * Ability to prioritize workload and tasks to maximize revenue; * Proficient in Microsoft Office product suite & comfortability in using company specific databases and CRM systems; * Ability to travel within assigned territory and nationally, at times overnight and extended time periods; * Must hold a valid driver's license. PREFERRED QUALIFICATIONS * Demonstrated knowledge of Medical Device & Radiology business; * Prior experience in a Field Service Role and/or regulated industry. Employees can expect to be paid a salary between $56,296.00 to $84,444.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 10-15-25. #LI-USA - Toldeo - OH #LI-AMS YOUR APPLICATION Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. To all recruitment agencies: Bayer does not accept unsolicited third party resumes. Bayer is an Equal Opportunity Employer/Disabled/Veterans Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. Bayer is an E-Verify Employer. Location:United States : Ohio : Toledo Division:Pharmaceuticals Reference Code:854592 Contact Us Email:hrop_*************

**At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.** **Field Service Representative - Radiology - (Toledo, OH )** **Field Service Representative - Radiology - (Toledo, OH )** **PURPOSE** The primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction. The position is also responsible for assisting in reaching Service Zone Revenue targets with work group sales responsibilities ranging from 1 to 2 MM dollars and to communicate product sales opportunities to Sales and Applications team's members as needed. Willingness to acquire and use sales skills is a must. Difficulties include extensive travel (50000 to 75000 driving miles per year), working with contaminated products, exposure to X-rays and Magnetic fields, sick patients and the need to lift heavy equipment (over 50lbs). Typical work week approaches 50 hrs and on-call duty as needed by Zone Service manager. Difficulties include, up to 75% overnight travel, 25000 to 50000 driving miles per year, working with contaminated products, exposure to x-rays and magnetic fields, sick patients and the need to lift heavy equipment over 50lbs. Typical work week approaches 50 hrs and on call duty as required. The span of coverage will be within the Toledo,OH Metro area .The candidate is preferred to reside in the Toledo, OH metro area as that is the center of the territory. The Candidate must be domiciled within the territory. **YOUR TASKS AND RESPONSIBILITIES** + Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation; + Schedule and organize own work activities, ensure efficient operations; + Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits; + Responsible for proper return of all defective inventory for replenishment; + Price service calls, offering discounts or converting to full contracts when needed; + Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary); + Prepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order; + Interfaces heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing. Responsible to assist in collection activities within a given territory; + In some cases, generates customer interest and communicates to Service Marketing Rep; + Generates and communicates sales leads to respective sales rep for new product or disposable opportunities; + Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K; + Ensure all proprietary info is safe guarded from non-Bayer personnel, includes: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, ect. **WHO YOU ARE** Bayer seeks an incumbent who possesses the following: **REQUIRED QUALIFICATIONS** + Associate's Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline; + Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree; + Technical trade skills in areas such as, soldering, electrical installation & troubleshooting; + Prior experience in a customer facing role; + Demonstrated ability to work in a fast paced self-directed environment; + Good verbal and written competencies; along with flexibility and good judgment; + Ability to prioritize workload and tasks to maximize revenue; + Proficient in Microsoft Office product suite & comfortability in using company specific databases and CRM systems; + Ability to travel within assigned territory and nationally, at times overnight and extended time periods; + Must hold a valid driver's license. **PREFERRED QUALIFICATIONS** + Demonstrated knowledge of Medical Device & Radiology business; + Prior experience in a Field Service Role and/or regulated industry. Employees can expect to be paid a salary between $56,296.00 to $84,444.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 10-15-25. \#LI-USA - Toldeo - OH \#LI-AMS **YOUR APPLICATION** Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. To all recruitment agencies: Bayer does not accept unsolicited third party resumes. Bayer is an Equal Opportunity Employer/Disabled/Veterans Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. Bayer is an E-Verify Employer. **Location:** United States : Ohio : Toledo **Division:** Pharmaceuticals **Reference Code:** 854592 **Contact Us** **Email:** hrop_*************

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Reliability Engineering Job Category: Scientific/Technology All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: Employer: Johnson &Johnson Services, Inc. Job Title: Lead - Technology Services Application Maintenance Job Code: A011.8188 Job Location: New Brunswick, NJ Job Type: Full-Time Rate of Pay: $135,000 - $155,000 Job Duties: Design, deploy, operate, automate, and continuously improve financial and legal service product applications. Work to keep revenue and reputation-critical systems highly available and reliable by measuring and monitoring availability, performance, and overall system health. Perform production readiness reviews and ensure operational resource capacity based on business criticality of the application. Perform Service Maintenance activities such as Request Management, Incident and Outage Management, Event Management, and Service Level Management. Perform service transition activities such as Change Management, Release Management, Cutover Transition to Go-Live, Knowledge Management, and Continuous Service Improvement. Collaborate with business partners, Technology Product Owners, build team, Developer/SaaS vendors, and architects to drive solutions to build stronger and more reliable products. Collaborate with TPOs and other stakeholders to engineer solutions through automation, preventative measures that deliver high quality and high availability corporate business technology products. Accountable for delivery and maintenance of SLA by validating, classifying, and responding to service requests according to SLA. Maintain compliance and audit requirements, including completing compliance assessments. Collaborate with various stakeholders for incident and outage management, including major incidents and timely resolution according to SLAs. Responsible for Change Lifecycle, and contribute to the Release Management Lifecycle, including release review and validation, planning, building and configuring, testing and acceptance, operational readiness, and deployment. Monitor and measure the quality of IT operations, benchmark metrics, perform analysis and identify improvement actions. Ensure ticket volumes for the consumption-based model remain within budget. May telecommute. Requirements: Employer will accept a Master's degree in Information Systems, Applied Computer Science or related field and 2 years of experience in the job offered or in a Lead - Technology Services Application Maintenance-related occupation. This job posting is anticipated to close on 1/9/2026. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $135,000 - $155,000 annually Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. *********************************************