Alcona Citizens for Health Inc jobs - 49 jobs

Human Resources Administrative Assistant Job ID: A25-085 Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: As an HR Administrative Assistant, you will provide administrative support to the Human Resources department and assist in various HR-related tasks. Your primary focus will be on maintaining employee records, managing HR documents and files, coordinating HR processes, and providing general HR support to employees. Employee Data Management Maintain employee records, including personal information, employment contracts, and HR-related documentation. Update and manage HR databases and systems to ensure accurate and up-to-date employee information. Recruitment Support: Prepare and process HR documents, such as employment contracts, offer letters, and termination letters. Assist in the recruitment and onboarding process, including scheduling interviews, preparing orientation materials, and conducting background checks. Benefit Support: Coordinate and assist in employee benefits administration, including enrollment, changes, and inquiries. HR Administration: Support HR processes, such as performance evaluations, training and development initiatives, and employee engagement activities. Assist in the preparation of HR reports, data analysis, and presentations. Respond to employee inquiries regarding HR policies, procedures, and benefits. Maintain HR filing systems, ensuring documents are organized and easily accessible. Coordinate HR-related meetings, appointments, and events. Assist in HR compliance activities, such as maintaining employment law posters and assisting with audits. Support HR projects and initiatives, collaborating with HR team members as needed. Stay updated with HR best practices, industry trends, and regulatory changes. Ensure confidentiality and data security in handling employee information Support employee engagement initiatives, including recognition programs, surveys, and events to foster a positive work culture. CME tracking and administrative support. Required Training & Experience: Microsoft Office Suite or related software Possesses the ability to secure transportation to allow for reliable and timely work attendance, including when business is required to be conducted at sites other than your primary worksite. We're Here For You: Supporting Balance: As a part of our family, you will work full time (40 hours/week), in our annex location with a starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

* Reporting directly to the President and CEO, the Executive Assistant provides executive support in a one-on-one working relationship. * The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President. * The Executive Assistant also serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. * The Executive Assistant must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. * The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. DUTIES AND RESPONSIBILITIES: * Completes a broad variety of administrative tasks for the President & CEO including: managing an extremely active calendar of appointments; reviewing and prioritizing the President's electronic and physical correspondences; composing and preparing correspondence that is confidential; completing expense reports; ordering and picking up meals; setting up and cleaning up meeting rooms; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for meetings. * Plans, coordinates and ensures the President's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the President's time and office. * Communicates directly, and on behalf of the President and CEO, with Board members, donors, patients, staff and others, on matters related to President's programmatic initiatives. * Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. * Provides a bridge for smooth communication between the President's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff. * Works closely and effectively with the President to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated. * Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the President, some of which may have organizational impact. * Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the President's ability to effectively lead the company. * Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. * Serves as the President's administrative liaison to FHC's board of directors. * Assists board members with travel arrangements, lodging, and meal planning as needed. * Maintains discretion and confidentiality in relationships with all board members. * Adheres to compliance with applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format. * Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending all meetings. * Assists in coordinating the agenda of senior management team meetings and off-sites, and all staff meetings. * Facilitates cross-divisional coordination of travel and outreach plans. * Ensures that the President's bio is kept updated and responds to requests for materials regarding the President and the organization in general. * Edits and completes first drafts for written communications to external stake holders. * Follows up on contacts made by the President and supports the cultivation of ongoing relationships. * Edits all, and creates acknowledgement letters from the President to donors, patients and others. QUALIFICATIONS: * Must be a licensed Notary Public or eligible and willing to become a Notary Public. * Possess a valid driver's license, clean driving record and must be able to provide own reliable vehicle for assigned duties. * Ability to exercise good judgment in a variety of situations. * Strong written and verbal communication, administrative, and organizational skills. * Ability to maintain a realistic balance among multiple priorities. * Experience and interest in internal and external communications. * Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms. * Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board members, donors, patients, staff and others. * Expert level written and verbal communication skills. * Demonstrated proactive approaches to problem-solving with strong decision-making capability. * Emotional maturity. * Highly resourceful team-player, with the ability to also be extremely effective independently. * Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response. * Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment. * Forward looking thinker, who actively seeks opportunities and proposes solutions. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * Bachelor's degree required. * Strong work tenure: five to 10 years of experience supporting C-Level Executives, preferably in a non-profit organization.

Schedule: Full Time: Monday - Friday, 6:00 am start time. About the Role Do you take pride in creating clean, safe spaces that make a difference in people's lives? We're seeking a Custodian to help maintain a sanitary, welcoming, and well-organized healthcare environment. This is a vital role that supports the comfort and safety of our patients, visitors, and staff every day. In this position, you'll work independently to ensure our facility meets high cleanliness and infection-control standards. Your attention to detail and commitment to excellence will directly impact the health and well-being of everyone in our care. What You'll Do * Responsible for ensuring the cleanliness of the building * Adhere to established safety policies, procedures, and practices * Vacuum as necessary * Empty trash and recycling, and replace liners as needed * Practices proper waste management techniques by placing hazardous waste in proper receptacles and storage areas * Scrub and disinfect all sinks, toilet bowls, urinals, and bathroom floors as necessary * Vacuum, sweep and/or mop the floors of the lunchroom and break areas as necessary * Capable of using and maintaining tools and equipment such as vacuum cleaners, floor buffers and extractors, shovels, snow removal equipment, lawn care equipment, and various power tools * Clean interior building windows, door windows, etc. as necessary * Inform Purchasing when cleaning supplies are in need of restocking * Keep all paper towels, toilet seat covers, toilet paper and facial tissue stocked and available * May be required to complete simple maintenance functions (unclog toilets; mop up toilets that overflow, repair or change out broken fixtures, hang pictures, etc.) * Keep Maintenance and Tooling area clean and tidy when all other duties are complete * Clean work areas thoroughly each day at the end of the shift * Must have adequate transportation to travel to all locations * Must be able to work independently and with little supervision * Ability to work a flexible schedule or as required by business needs What We're Looking For * Strong attention to detail and a commitment to infection control and safety * Ability to work independently and prioritize daily responsibilities effectively * Reliable transportation to and from work * Basic computer skills and the ability to learn new systems or software as needed * Comfortable following written, verbal, and diagram-based instructions * Dependable, flexible, and dedicated to providing exceptional service Education & Experience * High school diploma or GED required * At least three years of janitorial or custodial experience, preferably in a healthcare or pharmaceutical environment Why You'll Love Working Here * Make a direct impact on patient care and safety * Join a respectful, supportive, and mission-driven team * Take pride in keeping a healthcare environment clean and welcoming for all If you're dependable, detail-oriented, and take pride in maintaining high standards of cleanliness, we invite you to apply today and help us provide a safe and healing environment for our patients and staff. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization. Family Health Center is an Equal Opportunity Employer.

The Family Health Center is looking for an experienced Pharmacist to fill in as needed (PRN) to start immediately. MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. We advocate for the rights of all people to experience comprehensive healthcare that is delivered through a collaborative community network focused on quality standards of care. Our aim is to decrease health care disparities by increasing access to care through culturally sensitive medical attention, education and outreach. We work to reflect this simple motto: "Together, we are improving quality of life by providing excellent health care to all people in an environment of dignity & respect." POSITION SUMMARY: Provides pharmaceutical services to the patients of Family Health Center and the community utilizing the highest level of professional ethics and standards. Full-Time, Part-Time, and as needed positions available. DUTIES AND RESPONSIBILITIES: * Accepts, validates, interprets and processes prescription orders. * Initiates and completes calls with physicians regarding appropriate drug therapy. * Conducts Drug Utilization Review (DUR) and provides necessary clinical interventions. * Provides physician education and information/counseling; reconciles drug therapy management issues. * Responsible for Formulary Management - including Therapeutic Interchange or Substitution, and Coverage Review Programs (e.g. Prior Authorization). * Ensures quality controls for pharmacy practice by following Standard Operating Procedures and all legal requirements set by the DEA and state pharmacy board. QUALIFICATIONS: * Must be licensed to practice in the State of Michigan. * Consideration will be made for a recent college graduate who has performed Internship or Residency. * Experience in a retail/community practice setting is preferred. * Must be comfortable in discussing drug therapies with providers. * Must be willing to maintain and acquire professional skills through continuing educational resources. * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * To perform this job successfully, an individual should have knowledge of Electronic Medical Records. TYPICAL WORKING CONDITIONS: * Work is performed in a clinical setting. * Contact with patients and staff. * Exposed to communicable disease, toxic substances, medicinal preparations, and other conditions common to a clinic environment. * Requires working under stress, in emergency situations or during irregular hours. TYPICAL PHYSICAL DEMANDS: * Requires 80% or more of time spent standing/walking. Independently mobile. Requires full range of motion, manual and finger dexterity, and eye-hand coordination. * Requires normal visual acuity and hearing. * Ability to occasionally transfer and position patients, reposition equipment, and lift supplies weighing up to 50 pounds. * Ability to adapt and function in varying environments of workload, patient acuity, worksites and work shifts. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Site Support Staff - Level III - Float Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: Trained in multiple disciplines throughout the site. This position is tiered based on competencies; Level III indicates the highest level of training and clinical skills. Site support staff may conduct any combination of the following duties. Assists patients checking in for their appointment, obtaining medical records, and scheduling appointments. Assist in examinations, procedures, and treatment of patients under direction of a medical provider. Collects vital signs and patient data. Assists providers in obtaining prior authorization requests, scheduling specialty provider referrals and diagnostic imaging referrals. Processes medication refill requests. Performs general administrative duties in accordance with Clinical Laboratory Improvement Amendments (CLIA), National Committee for Quality Assurance (NCQA), Patient Centered Medical Home (PCMH), government standards and company policies and procedures. Checks patients in and out of the health centers. Enters new patient data into Electronic Health Record (EHR), verifying insurance and assuring appropriate authorizations have been received. Upon check out, verifies accuracy of providers' charges and accepts payments. Schedules follow up appointments. Processes billings and payments. Matches daily batch report to schedule ensuring all patients seen have a corresponding charge. Verifies and balances all entries at the end of day by printing the daily batch report and deposit slip Verifies accuracy of the daily deposit and sends in deposit bag to designate site at the end of the day Maintains health records according to established health center procedures. Reviews medical records for completeness and accuracy, verifying with health personnel as necessary. Retrieves health records as requested. Schedules patient appointments, contacts patients regarding rescheduling and appointment reminders, confirms demographic information, schedules follow up appointments after patient check out. Operates telephone and paging system. Supports and assists clinical providers and professionals. Participate in huddles with provider and care team. Prepares daily schedule to address gaps in care. Screen and respond to patient phone messages in a timely manner according to health center guidelines, collaborate with provider, act on provider response, and communicate with patient; document task communications in EHR. Follow Medical Support Staff workflow dependent on patient visit type. Obtain chief complaint, vitals, allergies, medication reconciliation, etc. Within scope of practice and direction of the provider, assist in all aspects of patient consultation, treatment, procedures, and follow-up care. Track, schedule, and obtain prior authorization for patient labs, diagnostic imaging, and specialty provider referrals. Maintains current roster of various health care insurance carriers to provide patients with updates of changes and to ensure proper coverage for testing. Assembles information concerning patient's clinical background and presents appropriate and necessary information to payer authorization representative. Responsible for contacting patients regarding appointment date and time, as well as providing necessary instructions for various procedures. Processes medication refill requests per medication management policy/procedure. Clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices. Maintains a general understanding of Universal Data Standard (UDS) measures, Michigan Quality Improvement Consortium (MQIC) guidelines, Healthcare Effectiveness Data and Information Set (HEDIS) measures, Blue Cross Blue Shield (BCBS), NCQA, and PCMH standards. Utilizes appropriate resources to guide practice, i.e., Lippincott manual, MQIC guidelines, Elsevier, etc. Perform routine medical tasks within the scope of license/certification such as: injections, medication administration, IV catheter insertion, phlebotomy, CLIA waived testing, etc. as directed by the provider. Recognizes and reacts effectively to emergency situations, seeks assistance, and intervenes appropriately and within scope of practice. Notifies the appropriate people in the event of a medical emergency. Required Training & Experience: Possesses the ability to secure transportation to allow for reliable and timely work attendance, including when business is required to be conducted at sites other than your primary worksite. Possesses a current Basic Cardiac Life Support (BCLS) CPR certification or obtain within 6 months of start of employment. Possesses and maintains Medical Assistant (MA), Medical Assistant Certification/Registration (CMA/RMA), EMT, Paramedic, or Licensed Practical Nurse (LPN) Licenses may be required dependent on scope of the role within the assigned clinical site(s). Word and Excel Ability to use the Electronic Health Records system effectively. We're Here For You: Supporting Balance: As a part of our family, you will work full time (40 hours/week) floating to our Alpena Pediatrics, Long Rapids Plaza, Wildcat, and Alpena Services locations with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

About the Role: The Behavioral Health Therapist plays a critical role in providing comprehensive mental health services to individuals and families within the Burdick, L10 community. This position focuses on assessing, diagnosing, and treating a wide range of behavioral and emotional disorders through evidence-based therapeutic interventions. The therapist collaborates closely with multidisciplinary teams to develop personalized treatment plans that promote mental wellness and recovery. By fostering a supportive and empathetic environment, the therapist helps clients build coping skills and resilience to improve their overall quality of life. Ultimately, this role contributes to the broader mission of enhancing community health outcomes through compassionate and effective behavioral health care. Minimum Qualifications: * Master's degree in Social Work, Psychology, Counseling, or a related behavioral health field. * Current licensure or certification as a Licensed Behavioral Health Therapist (e.g., LCSW, LPC, LMFT) in the state of practice. * Demonstrated experience providing clinical therapy to diverse populations with behavioral health needs. * Strong knowledge of evidence-based therapeutic modalities such as Cognitive Behavioral Therapy (CBT) or Dialectical Behavior Therapy (DBT). * Ability to maintain confidentiality and adhere to ethical guidelines in clinical practice. Preferred Qualifications: * Experience working within community health or integrated care settings. * Training or certification in trauma-informed care or substance use disorder treatment. * Bilingual proficiency relevant to the Burdick, L10 community demographics. * Familiarity with electronic health record (EHR) systems and telehealth platforms. * Advanced skills in crisis intervention and de-escalation techniques. Responsibilities: * Conduct thorough clinical assessments to identify behavioral health needs and develop individualized treatment plans. * Provide individual, group, and family therapy sessions using evidence-based therapeutic techniques. * Monitor client progress and adjust treatment approaches as necessary to ensure effective care. * Collaborate with healthcare providers, social workers, and other professionals to coordinate comprehensive care. * Maintain accurate and confidential documentation in compliance with legal and ethical standards. * Participate in case conferences, staff meetings, and ongoing professional development activities. * Educate clients and their families about mental health conditions and coping strategies. Skills: The Behavioral Health Therapist utilizes strong clinical assessment and diagnostic skills daily to identify client needs and develop effective treatment plans. Communication skills are essential for building rapport with clients and collaborating with multidisciplinary teams to ensure coordinated care. Proficiency in evidence-based therapeutic techniques allows the therapist to tailor interventions that promote client progress and resilience. Organizational skills are critical for maintaining detailed, confidential records and managing caseloads efficiently. Additionally, cultural competence and empathy enable the therapist to provide respectful, client-centered care that addresses the unique backgrounds and experiences of each individual. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

About Our Family: Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: The Peer Recovery Coach (PRC) is a practice-based PRC who directly supports AHC's highest risk and complex care needs patients. In collaboration with other members of the healthcare team, the PRC operates as a personal guide and mentor for beneficiaries seeking, or already in, recovery from substance use disorders (SUD). Peer recovery coaches support a beneficiary's journey toward recovery and wellness by creating and sustaining networks of formal and informal services and supports while role modeling the many pathways to recovery as every patient determines their own way. The peer recovery coach helps to remove barriers and obstacles, assists with practices of harm reduction, and links beneficiaries to resources in the recovery community. Services provided by peer recovery coaches support beneficiaries to become and stay engaged in the recovery process and reduce the likelihood of relapse. Activities are targeted to beneficiaries at all places along their path of recovery. 1. Patient Care Activities a. Assist Substance Use Disorder patients with setting recovery goals, developing recovery action plans, and supporting beneficiaries to live a full and meaningful life in the community through the individualized treatment planning process. b. Conduct brief screenings of patients' physical, mental, and psychosocial needs. c. Develop care plans to prevent disease exacerbation, improve outcomes, increase patient engagement in self-care, decrease risk status, and minimize hospital and Emergency Room utilization. d. Utilize behavioral strategies to help patients adopt healthy behaviors and improve self-care in chronic disease management. e. Promote self-management goals by supporting each patient to fully participate in communities of their choosing in the environment most supportive of their recovery. Utilizing a strength based perspective and emphasizing assessment of recovery capital by utilizing the total resources a patient has, to find and sustain recovery. f. Assist patients in navigating the health care system. g. Partner with external case management programs to coordinate care. h. Ongoing evaluation and documentation of patient progress/ risk status. i. Participate in risk rounds to assess high risk patients. j. Complete follow-up appointments for providers due to missed appointments or provider absence. k. Provide overdose and Narcan training to patients and family members. 2. Patient-Center Medical Home a. Pro-actively support PCMH initiatives related to care coordination b. Pro-active member of care teams in team-based care initiatives c. Partner with PCMH staff to develop integrated care management programs 3. Communication and Health Information Entered into Patient Record a. Enters appropriate treatment information into patient record in a timely fashion. b. Progress notes documentation is completed accurately, is written, and maintained in a manner that is clear, complete, current, and organized in accordance with state and federal regulatory requirements. c. Progress notes entered into electronic record to insure appropriate ongoing patient care. d. Continuously review charts for new and/or relevant information concerning clients. e. Communicates patient's health status to Care Manager RN to insure adequate provision of care. f. Routinely speaks at site, MSS, and provider meetings to remind staff of the services offered through Care Management and to encourage referrals from all staff. g. Works collaboratively with medical and behavioral health providers to enhance holistic care of patients within the Recovery Services Program. h. Participate in regularly scheduled caseload consultation with the Recovery Services Program care team members and communicates resulting treatment recommendations to the patient's medical provider. i. Maintain registry for Recovery Services Program for assigned region. j. Completion of related paperwork and data entry into database. 4. To connect people in need to the right services or support, to improve health and wellbeing outcomes in a timely and appropriate way. a. Identifying patient health and wellbeing needs. b. Locating and guiding to local resources that can help patients to achieve identified health goals. c. Enabling and empowering individuals to seek early intervention and prevention services. d. Supporting and assisting individuals to contact; access and engage with local services to meet their healthcare needs. 5. Attendance a. Ensures attendance and hours worked are accurately recorded. b. Properly manages paid vacation and sick leave. c. Responsible for regular, predictable attendance and to work hours as scheduled. 6. Maintains confidentiality of protected health information and safeguards all patient related information at all times. 7. Consistently adheres to organization rules, regulations, and policies. 8. Attends/participates in departmental meetings. 9. Follow current COVID-19 guidance from applicable agencies as it pertains to the role. 10. Exercise discretion and strict confidentiality with all information including but not limited to sensitive personal information, and medical information. 11. Consistently adheres to organization rules, regulations, and policies, including but not limited to the AHC Code of Conduct and Compliance policies. 12. Accepts and performs all other job-related duties, projects, and responsibilities, as required by the organization Required Training & Experience: Use of Electronic Health Records following internal training. Word & Outlook Possesses and maintains a current American Heart Association Basic Cardiac Life Support (BCLS) CPR certification within six (6) months of hire. Possesses the ability to secure transportation to allow for reliable and timely work attendance, including when business is required to be conducted at sites other than your primary worksite, which may include a personal vehicle, current State of Michigan driver's license, and valid automobile insurance. Possesses and maintains a current Michigan state licensure as a Peer Recovery Coach within six calendar months of date of hire. Possesses and maintains a Community Health Worker Certification. We're Here For You: Supporting Balance : As a part of our family, you will work full time with a negotiable starting wage, dependent on education and experience, with predicable scheduling, numerous holidays, generous vacation time and sick days. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

About Our Family: Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: Provides customer service and administrative support within the pharmacy function. 1. Serves patients at the pharmacy: a. Delivers quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information. b. Answers telephone in a polite and timely manner and ensure accurate information is exchanged and patient is satisfied as requested. Directs calls to appropriate pharmacy staff. c. Manages will call bin by calling patients that have prescriptions in the pharmacy and returning these prescriptions after a pre-determined amount of time if patients do not pick up. d. Sells completed prescriptions to patients upon verification of two (2) required patient identifiers. 2. Assists in the maintenance of the pharmacy: a. Balances cash register drawer and prepares daily deposit. b. Receives and stores incoming supplies; check in and stock medication orders. c. Counts stock and maintains electronic inventory records. d. Cleans equipment. e. Accepts packages at the pharmacy window from UPS, FedEx, USPS, etc. Will distribute to the appropriate pharmacy staff person. Will also redirect the delivery drivers if packages do not pertain to pharmacy to either medical or dental departments. Required Training & Experience: Possesses a current Basic Cardiac Life Support (BCLS) CPR Possesses a current State of Michigan driver's license and valid automobile insurance. Word and Excel Effectively use the pharmacy software system. We're Here For You: Supporting Balance: As a part of our family, you will work full time (38 hours/week). Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees, as well as professional courtesy within our clinics. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Only applications through our Careers page at ************************************ will be accepted. Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

Department: Finance Reports To: Director of Finance FLSA Status: Exempt, Salary About the Role: Family Health Center is seeking an experienced and dedicated Controller to lead our Accounting Department. This key leadership role is responsible for overseeing the organization's financial operations to ensure compliance, integrity, and efficiency across all accounting functions. The Controller will serve as a strategic partner to the Director of Finance and Chief Financial Officer, supporting financial planning, compliance reporting, audits, and the development of financial policies and procedures. Key Responsibilities: * Oversee general accounting functions including general ledger, accounts payable, cash receipts, financial reporting, provider productivity compensation, grants, investments, and payroll. * Manage and support accounting staff, including hiring, performance management, and professional development. * Ensure accurate and timely preparation of financial statements, cost reports, and grant reports. * Guide financial decision-making by developing and enforcing internal controls and financial policies. * Monitor expenditures and analyze budget performance throughout the fiscal year. * Lead the audit process and serve as the primary financial liaison with external auditors. * Collaborate in the preparation and analysis of the annual budget. * Prepare financial reports for Board of Directors, executive leadership and leaders. * Represent the organization at professional meetings and maintain up-to-date knowledge through professional development. Required Qualifications: * Bachelor's degree in Accounting, Finance, or a related field. * Minimum of five (5) years of direct fiscal management experience, including supervisory responsibilities. * Proficient with Microsoft Office Suite, especially Excel and Outlook. * Strong knowledge of financial management principles and budgetary practices. * Demonstrated ability to lead, manage, and develop a high-performing finance team. Preferred Qualifications: * Master's degree in Accounting or Finance. * CMA, CPA, or equivalent certification. * Experience in a healthcare or nonprofit setting. * Knowledge of government and healthcare fiscal regulations and reporting. * Experience with Sage Intacct, ADP, EPIC, and Microsoft Teams. * Understanding of 457 plans, HSA, and grant management. Key Competencies: * Strong leadership and collaboration skills. * High ethical standards and commitment to organizational values. * Ability to prioritize and plan work effectively. * Excellent communication and interpersonal skills. * Focused on continuous improvement and innovation. Work Environment & Physical Demands: * Standard office environment with moderate noise levels. * Regular use of computer systems and telephone communication. * Occasionally required to lift and/or move up to 25 pounds. Why Join Us? At Family Health Center, we're committed to creating a professional, collaborative, and mission-driven environment where every team member can thrive. As a Controller, you'll play a pivotal role in shaping the financial health of a vital community healthcare provider.

Community Engagement Marketing Coordinator Job ID: A26-001 Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: Responsible for advancing Alcona Health Center's programs and conducting strategic community outreach and advocacy. Establish a network of community partnerships to assist in educating the public in health promotion, health literacy, importance of establishing a medical home, and other public health education. Performs needs analysis, develops and implements initiatives aimed at identifying service gaps and patient recruitment opportunities throughout the health center's service areas. Design, develop and deliver presentations to agencies, businesses, community-based groups, voluntary health organizations and local medical clinics. Plan, coordinate, and participate in community engagement activities designed to identify, and educate patients, their families and community members about AHC's services. Support service coordination with establishing key partnerships in the community that will increase overall community engagement with underserved populations. Design and implement community engagement projects, especially for patient groups currently under-represented or under-served by the health center. Coordinate, enhance and participate in groups to help families understand services provided by the health center. Work to identify, build and maintain partnerships with local community agencies and various stakeholders to help promote AHC's patient initiatives and meet organizational goals. Provides outreach and information to community groups regarding regional center supports and services, as requested. Participates in interagency committees. Support AHC's public relations activities, including communication with community groups, representatives of the media and the general public to promote and educate stakeholders on AHC patient initiatives. Maintains and updates website information in collaboration with the Community Outreach and Marketing Manager. Monitors marketing ticket system and responds to requests. Updates and maintains digital signs and TV systems in lobbies with professional, timely messaging tailored to individual site locations in collaboration with Community Outreach and Marketing Manager. Monitors, updates, and maintains social media platforms in collaboration with the Community Outreach and Marketing Manager. Monitors and tracks Google review information and communicates to site managers. Monitors and tracks survey responses from patients having a recent visit. Communicates negative responses to site managers for follow up and completes an incident report when appropriate. Updates Google and Bing information for changes in hours and closures at each site. Exercise discretion and strict confidentiality with all information including but not limited to sensitive personal information, demographic data, and medical information. Attendance Ensures attendance and hours worked are accurately recorded. Properly manages paid vacation and sick leave. Responsible for regular, predictable attendance and to work hours as scheduled. Accepts and performs other job-related duties, projects and responsibilities, as required. Coordination of mobile unit event attendance and driving with Marketing Manager. Required Training & Experience: Proficiency with Microsoft Office suite of products. Possesses a current State of Michigan driver's license and valid automobile insurance. Possesses a valid State of Michigan chauffeur's license or the ability to obtain one. We're Here For You: Supporting Balance: As a part of our family, you will work full time (40 hours/week) with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. We Serve. We Grow. We Achieve. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless healthcare delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. BENEFITS: * Highly competitive pay * Excellent (cost-effective) Health Insurance * PPO or PPO High Deductible Plan with Health Savings Account (HSA) * Vision & Dental Insurance * Company paid Life & accidental death * Company paid long term disability Insurance * Voluntary life, accidental death, short term disability, and other supplemental offerings * Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance) * Paid Time Off (PTO) * 8 Paid Holidays POSITION SUMMARY: The Health Information Supervisor has the important task of maintaining all of the health information records at the Family Health Center. This individual will plan, develop, and administer the health information system consistent with facility policies, procedures, and standards of our accrediting and regulatory agencies. DUTIES AND RESPONSIBILITIES: * Ensures compliance with health information requirements established by JCAHO, HIPAA, federal and state regulations. * Supervises staff in preparing and analyzing health information records and documents. May assist staff in pulling and preparing charts for the following day patients. Verifies documents in the chart filed accurately prior to releasing chart. * Develops and implements policies and procedures for documenting, storing, and retrieving information, and for processing medical/legal documents, and correspondence requests, in conformance with federal, state, and local statutes. * Plans and develops health information systems and procedures such as patient identification systems, forms design and review systems, and records release procedures. * Ensures effective use of health information data by providing statistical analysis and reports. * Orientates new staff, assigns work, arranges coverage, and oversees daily operations. * Oversees the processing of requests and subpoenas for confidential patient information ensuring that requests are legitimate and include lawfully executed patient authorization. * Operates department within budgetary constraints. * Develops in-service educational materials and conducts instructional programs for health care personnel. QUALIFICATIONS: * Ability to effectively present information and respond to questions. * Must be able to travel between other local Family Health Center locations. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * Minimum of one years in a supervisory position. * Preferred certificate from an accredited program in Medical Records Administration or equivalent experience. * Experience as a Registered Health Information Technician (RHIT) or Health Information Manager preferred. TYPICAL PHYSICAL DEMANDS: * The employee is frequently required to stand or sit. The employee is occasionally required to walk; reach with hands and arms; or stoop. * The employee will be required to count, write, read, and interpret information. * The employee must occasionally lift and/or move up to 10 pounds.

The Family Medicine Physician provides high-quality, patient-centered care to individuals of all ages, following Family Health Center's standards and practices. The physician embraces a team-oriented approach to healthcare, working collaboratively with Physician Assistants and Nurse Practitioners, while offering oversight and support as needed. WE SERVE. WE GROW. WE ACHIEVE. The Family Health Center is a federally qualified health center (FQHC) that goes beyond the call of duty to take exceptional care of our community. Through community outreach, medical & dental services, behavioral health management, on-site pharmacy, and so much more. We are there for the members of our community every step of the way. New Grads encouraged to apply!! BENEFITS: * Clinicians of the Family Health Center have the opportunity to apply for up to $50,000 in loan repayment through the National Health Service Loan Repayment Program. * Highly competitive pay * Sign on Bonus * CME Allowance * Excellent (cost-effective) Health Insurance * Vision & Dental Insurance * Company paid Life & accidental death * Company paid long term disability Insurance * Voluntary life, accidental death, short-term disability, and other supplemental offerings * Pre-tax 403(b) retirement plan * Paid Time Off (PTO) * 8 Paid Holidays DUTIES AND RESPONSIBILITIES: * Provides healthcare and health management for patients of all ages * Provides a total assessment of the patient's health status, including systematic health history, a physical examination, and diagnostic testing * Provides skilled observations and health assessments of patients, including history, physical examination, and appropriate interventions and referrals * Provides patient care services appropriate to patient condition and in conjunction with current Joint Commission standards * Diagnoses and treats or appropriately refer to health problems for the patient population. Orders interpret and evaluate diagnostic tests to identify and assess patient's clinical problems and health care needs. * Establishes and facilitates a plan of care related to a patient's identified problems, needs, and strengths, including medication, diet, therapeutic procedures, counseling, education, and teaching needs of patients, families, and groups. * Assess and formulate a plan of care related to preventative, acute, and chronic needs identified by the patient and health care team in a manner that provides continuity of care. It includes coordinating care with patients' primary care physicians (PCP) when identifying and identifying an available PCP when one is not currently designated. * Assesses patient/family learning needs and provides appropriate patient education. * Analyzes reports and findings of tests and examination and diagnoses the condition of the patient. * Determines and prescribes medication, dosage, and schedule, given the patient's condition and allergies. * Discusses any possible side effects of medication or immunization with the patient. * Prescribes and administers vaccinations to immunize patients from infectious diseases. * Promotes health by advising patients about diet, hygiene, and methods for the prevention of disease. * Patients refer to a medical specialist for consultant services when necessary for the patient's well-being. * Documents the patient's visit, including medical history, physical exam, diagnoses, and plan of action * Follows up with patient regarding progress in high risk or emergency cases * Conducts physical examinations to provide the information needed for admission to the school, consideration for jobs, or eligibility for insurance coverage. * Participate in all required departmental and organizational meetings. * Other duties may be assigned. EXPERIENCE/QUALIFICATIONS: * Demonstrated the ability to assess clinical needs and work in an integrated, holistic approach to care, including case management, disease management and/or population health programs. * Experience with office-based surgical procedures. * The ability to work within a high volume of medical practice with multiple interruptions and busy work schedule and respond to urgent and emergent situations. * Knowledge of managed healthcare systems, medical quality assurance and quality improvement, and risk management, * Proven excellence working in an interdisciplinary collaborative team environment. * Effective interpersonal skills, leadership skills, and clinical expertise in inpatient care EDUCATION/CERTIFICATIONS/LICENSES: * Doctor of Medicine or Doctor of Osteopathy degree * Board Certified or Board Eligible in Family Medicine, Internal Medicine, or other comparable training programs * Satisfactory completion of an accredited residency program * Possession of a State of Michigan and Federal Narcotics and Controlled Substance license * Possession of a current license to practice medicine in the State of Michigan Family Health Center has the right to modify the job description's duties and functions based on the organization's needs.

Accountant - We Serve. We Grow. We Achieve. MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: Under the direction of the Controller, the individual within this role will design and implement a data-management and reporting process to perform a variety of professional accounting functions involving project budget development, fiscal interpretation and analysis, reconciliations, reviews of multiple accounts and transactions, management of pre- and post-award accounting and reporting, and monitoring of compliance with required deliverables. A command of data, and the manipulations necessary to create enhanced visibility, transparency, and previously un-contemplated reporting capabilities, is a strong desire of the organization's in recruiting for this new role. DUTIES AND RESPONSIBILITIES: * Develop a command of available data to enable insightful, encompassing view of Grant and other funding sources to drive any compliance implications, and enable better decisions about current reporting needs, and forward-looking financing decisions. * Design and implement protocol for flow of financial information throughout the Finance function, such that needed documentation, whether quantitative or qualitative, is appropriately tagged, and thus easily searchable. * Prepare accurate and timely financial reports to donors as required. * Prepare accurate and timely financial reports on grants for internal management purposes. * Advise on post-award spending and commitment activity. * Create reporting capabilities that will enable/drive all compliance implications. * Develop and communicate reports supporting project status, as necessary/applicable. * Create effective forecasting and decision aides. * Enable and drive grant closeout. * Submit final reports and certificates. * Compile information and documents needed for audit inquiries. * Serve as a resource on grant administration and overall technical resource to Controller and other financial leadership. * Assist in the preparation of grant proposals * Ensure grants are set up properly and cost-sharing requirements are fulfilled. * Participate in and contribute to process improvements. * Perform other duties as assigned. * Assist in development of monthly (or quarterly, as applicable) preparation of financial reporting package for departmental leaders, Board of Directors, and Finance Committee. * Assist in the development of pertinent financial and utilization reports needed for presentation to the Board of Directors and other users as required. * Work effectively and efficiently with multiple sub-functions of Finance, and other departments outside of Finance, including Human Resources, Quality, and others. * Demonstrate thorough command over accounting software capabilities. * Produce Financial Status Reports for grants to all agencies. * Ensures compliance with all grant reporting requirements. * Assist with the preparation of annual budget, including budget analyses, as necessary. * Assist in audits as required. * Produce grant financial reports. * Perform additional duties as assigned by the Controller and other financial leadership. * Participate as a member of the accounting team and attend all departmental and staff meetings as required. COMPETENCIES: . Collaborative * Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner * Adapts to change, takes responsibility for own actions to advance team goals * Speaks and writes clearly and persuasively in formal and informal presentations * Actively participates in meetings and uses listening skills to keep an open mind * Solicits input from appropriate stakeholders, explains reasoning for decisions and uses strong interpersonal skills to communicate and influence others * Gives recognition to others for results Solid Character: * Balances team and individual responsibilities while assessing own strengths and weaknesses * Exhibits objectivity and openness to others' views * Welcomes feedback, builds positive team spirit, supports all team members * Develops alternative solutions, supports and share expertise with other team members while building positive morale * Demonstrates knowledge of company policies and treats people with respect * Works ethically and with integrity, upholds organizational values * Keeps commitments, shows respect and sensitivity for cultural differences * Educates others on the value of diversity, promotes a positive work environment where all feel free to contribute Organizational Support: * Completes administrative task correctly and on time, and develops strategies to achieve organizational goals and values * Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions * Prioritizes and plans work activities while understanding business implications of decisions * Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity * Displays knowledge of market and competition that aligns with strategic goals * Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas Leadership: * Displays passion and optimism while exhibiting confidence in self and others * Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others * Coordinates projects, develops workable implementation plans, includes staff in planning, decision-making, and process improvement * Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance * Makes self-available to staff, provides regular performance feedback * Develops individual team member skills and encourages growth Safety and Security: * Promotes safety precautions and security measures to ensure the safety of both staff and patients * Adheres to data security guidelines, including appropriate use of EMR systems and IT resources TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually moderate noise. TYPICAL PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: PREFERRED BUT NOT REQUIRED: * Bachelor's Degree or higher in Accounting, Finance, or related field, from an accredited college or university plus 1-3 years of general accounting experience; or an equivalent amount of education and experience. * Ability to produce GAAP-based financial statements. * Command over full suite of Microsoft (MS) Office products, including, but not limited to, MS Word, Excel, PowerPoint, and Outlook.

Clinical Educator Job ID: A24-072 Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: Teach, support, counsel, coach, evaluate and serve as a role model for new Medical Support Staff (MSS) team members. Train and support current MSS. Perform MSS job duties when needed. Clinical Educator Facilitate and help new and current medical support staff meet the essential functions of the job, understand AHC practices, policies and procedures and meet personal and practice objectives. Demonstrate, teach, and observe/supervise students in clinical activities to develop the students' knowledge and skills and to ensure proper patient care. Fully assimilate students into the full schedule of clinic activities and provide/arrange a variety of patient encounters necessary for an appropriate learning experience. Serve as a resource by guiding new and current team members to appropriate resource materials and management when appropriate. Guide and assist new clinical team members in the integration into the health center culture and environment. Nurture, support and guide new and current team members through training and mentoring. Monitor time management and productivity of new and current team members. Monitoring student educational progress and supervise student activities. Actively participate in the evaluation of all aspects of the student's clinical skills and knowledge base. Review and sign all student notes and competencies. Provide valuable formative and summative feedback from the training and mentoring process. Medical Support Staff Supports and assists clinical providers and professionals. Participate in huddles with provider and care team. Identify scheduling opportunities, determine special needs for patients arriving that clinic day, identify patients who need care outside of their scheduled visit, and those with missed appointments needing rescheduling. Screen and respond to patient phone messages in a timely manner according to health center guidelines, collaborate with provider, act on provider response, and communicate with patient; document task communications in EMR. Provide complete patient assessment, including consistently and accurately gathering information such as vital signs and pre-examination procedures. This also involves the assessment of injuries or symptoms, learning about past medical problems of the patient and other pertinent facts the provider needs to identify and treat the medical problem. Accurately and consistently document data and assessments in the patient record. May use a computer system and information technology to ensure standard documentation, coding, and completion as required by law and policy. Reconciles patient's medications and allergies at every visit. Adds medications to the medication module, discontinues medications from the medication module with provider's knowledge and renews medications per provider orders. Updates allergy list per patient self-report, witnessed reaction or verified documentation. Ensures medication dates are updated to match the current year. Within scope of practice and direction of the provider, assist in all aspects of patient consultation, treatment, procedures, and follow-up care. Execute medical regimens, including MSS workflow and monitoring inventory, and nursing interventions, including tracking patient orders, as appropriate for the setting and their competency. Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control and hazardous waste removal practices. In collaboration with the provider, provide patient health counseling and instruction. Maintains a general understanding of UDS measures, MQIC guidelines, HEDIS measures, PCMH and NCQA standards. Utilizes appropriate resources to guide practice, i.e. Lippincott manual, MQIC guidelines, etc. Perform routine medical tasks within scope of license Administers individual nursing care, independently and skillfully applying both simple and complex techniques and processes that are specific to the needs of the patient including I.V. catheter insertion, phlebotomy, electrocardiograms, urinalysis, pregnancy testing and laboratory tests, and other testing as directed by the medical provider. Skillfully and competently prepare and administer medications, immunizations, and injections as directed by the medical provider. Understands autoclave use, consistently cleans and sterilizes equipment. Draw, prepare designated lab work and/or specimens as directed by provider. Perform designated diagnostic tests as directed by provider. Recognizes and reacts effectively to emergency situations, seeks assistance and intervenes appropriately and within scope of practice. Notifies the appropriate people in the event of a medical emergency. Provides detailed patient education to patient and family members i.e. use of a nebulizer, giving an injection, dressing a wound, etc. following prescribed teaching plans. General Tasks Answers telephones, takes messages, schedules appointments, tests or procedures, arranges referrals, and performs other administrative duties to meet the needs of patients, co-workers and the department. Staff telephone messages will be checked at least twice daily and calls returned same day. Work email will be checked daily. Initiates communication with patient and family to determine individual needs of patients, families and significant others. Recognizes limitations and initiates communication with co-workers and colleagues to share and exchange ideas and information about related activities and needs. Initiates contact with new employees and students assessing level of competency and helping to develop their skills and knowledge. Ensures timely completion of prior authorization forms according to the patients insurance for medications, testing and referrals. Required Training & Experience: Possesses a current Basic Cardiac Life Support (BCLS) CPR. Maintains Medical Assistant Certification/Registration, Registered Nurse or Licensed Practical Nurse Licenses. Ability to use the Electronic Health Records system. Use of Microsoft Office suite of products. We're Here For You: Supporting Balance: As a part of our family, you will work full time with a starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: * Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. * Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. * Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. * Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. * Customer service: Provide support and communicate with patients and staff regarding billing inquiries. * Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative * Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. * Adapts to change, takes responsibility for own actions to advance team goals. * Speaks and writes clearly and persuasively in formal and informal presentations. * Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. * Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. * Gives recognition to others for results. Solid Character * Balances team and individual responsibilities while assessing own strengths and weaknesses. * Exhibits objectivity and openness to others' views. * Welcomes feedback, build positive team spirit, support all team members. * Develop alternative solutions, support and share expertise with other team members while building positive morale. * Demonstrates knowledge of company policies and treats people with respect. * Works ethically and with integrity, to uphold organizational values. * Keeps commitments, shows respect and sensitivity for cultural differences. * Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support * Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. * Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. * Prioritizes and plans work activities while understanding business implications of decisions. * Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. * Displays knowledge of market and competition that aligns with strategic goals. * Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. * Displays passion and optimism while exhibiting confidence in self and others. * Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. * Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. * Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. * Makes self-available to staff, provides regular performance feedback. * Develops individual team member skills and encourages growth. Safety and Security * Promote safety precautions and security measures to ensure the safety of both staff and patients. * Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: * While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. * The employee is frequently required to stand, walk; sit and talk and use hearing to listen. * The employee is occasionally required to reach with hands and arms, stoop and kneel. * The employee must occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: * CPC or CPB certification preferred. * Experience with payer appeals processes. * Knowledge of FQHC policies and requirements. * Exceptional customer service skills. * Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * Must have a minimum of a high school diploma. * Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. * Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. * Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Customer Experience Technician - We Serve. We Grow. We Achieve. Looking to fill: Part Time MISSION: To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. COMPANY INFORMATION: As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. POSITION SUMMARY: Greets and assists in the registration of patients by providing outstanding quality care to the population served. Verifies patient information, schedules appointments, and collects payments. Accurately enters demographic and insurance/billing information in a timely manner and understands the impact to the patient and organization when missing or inaccurate information is entered. When identified, refers patients to Financial Counselor for financial assistance. Possess the ability to multi-task and quickly recall specific provider requirements for scheduling. The position is located in a high traffic, high volume area, the ideal candidates will be able to focus on such environments. Other duties as assigned. DUTIES AND RESPONSIBILITIES: * As the Center's first point of contact the Customer Experience Technician will skillfully communicate with patients in person and over the phone by quickly screening calls and routing patients to the proper department or person. * Collects current patient demographic information such as name, address, age, persons to notify in case of emergency, and individual or insurance company responsible for payment of bill. * Understands how to use the functions and features of the individual telephones, as well as the functions and features of the facility switchboard and other computer systems. * Performs filing and insurance research. * Explains Family Health Center's regulations regarding payment of accounts. * Assists with patient flow and schedules medical appointments, while using department approved scripting to communicate effectively and consistently with patients. * Responsible for collecting payments and issuing receipts to patients. Tallies receipts and monies at the end of the shift. Understands and complies with the Center's policies governing cash receipts and balance sheet requirements. * Maintains confidentiality and complies to HIPAA regulations in written and oral situations * Oversees the patient waiting area, coordinates patient movement, and reports problems or irregularities to the Manager or other appropriate managers and directors. * Participates in the employee scheduling rotation process in order to provide proper, weekend and evening coverage of the front desk and call center functions. * When applicable, the Customer Experience Technician will provide center-wide translation assistance for the Center's non-English speaking patients * Other duties as assigned. TYPICAL WORKING CONDITIONS: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually quiet. TYPICAL PHYSICAL DEMANDS: * While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel. * Must be able to talk or hear. * The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. * Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. QUALIFICATIONS: * To perform this job successfully, an individual should possess basic computer skills and possess the aptitude to learn additional software as introduced into the job. * Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: * High school diploma or general education degree (GED) required. * Medical Administrative Assistant certification preferred. * Prefer two plus years of experience in a healthcare setting; or equivalent combination of education and experience. * Bilingual (English and Spanish) desired. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Clerical Support Staff Job ID: A25-106 Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: Welcomes and assists patients, their families and visitors entering the health center. Answers questions, and provides information creating an atmosphere that is caring, yet efficient. Operates the phone system to relay incoming, outgoing, and interoffice calls, as well as schedules appointments for multiple sites. Maintains health records according to established health center procedures. Checks patients in and out of the health centers. Greets visitors, determines nature of business, and refers visitors to appropriate personnel. Maintains waiting room safety and informs Safety Officer. Enters new patient data into EHR, verifying insurance and assuring appropriate authorizations have been received. Upon check out, verifies accuracy of providers' charges and accepts payments. Processes billings and payments. If applicable, prepares all nursing home billings for monthly visits and responsible for return of slips from providers. Matches daily batch report to schedule ensuring all patients seen have a corresponding charge. Answer patient questions regarding accounts and documents all conversations regarding account in notes. Makes all necessary corrections, refiles, or postings in Receivable module as needed. Verifies and balances all entries at the end of day by printing the daily batch report and deposit slip Verifies accuracy of the daily deposit and sends in deposit bag to designated site at the end of the day Maintains health records according to established health center procedures. Reviews medical records for completeness and accuracy, verifying with health personnel as necessary. Maintains indexes within electronic health record and storage and retrieval systems. Retrieves health records as requested. Trains clerical staff in health record processing activities. Schedules patient appointments. Contacts patients regarding rescheduling and appointment reminders. Confirms demographic information. Sends new patient enrollment packets to patients prior to first appointment. Sends no-show letters to patients, referring patients to ACH care and case managers as appropriate. Assists clinic staff with tasks within scope of practice, such as processing referrals, processing collection issues, and setting up medical consultations. Reschedules patient load for providers. Schedules follow-up appointments for patients upon checkout. Operates telephone and paging system. Answers telephone and responds to inquiry by directing caller to appropriate personnel. Operates paging system to relay in-house announcements or call individuals to the phone. Makes collections calls as required. Required Training & Experience: Possesses a current Basic Cardiac Life Support (BCLS) CPR Possesses a current State of Michigan driver's license and valid automobile insurance. We're Here For You: Supporting Balance: As a part of our family, you will work full time (40 hours/week) in our Alpena Services location with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

Operations Training Specialist Job ID: A25-051 Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: The Operations Training Specialist (OTS) works to enhance employee skills, productivity, and overall performance by providing comprehensive and effective training on Alcona Health Center's Electronic Medical Record and integrated systems to all end users. They act as a dedicated system resource and mentor. The OTS models patient service excellence and enforces the mission of AHC during all mentorship opportunities. The OTS serves as a bridge to understanding operational workflows and the configuration of systems through collaboration with the Operations and Health Information teams. 1. Trains staff, in coordination with site and department managers, on Electronic Health Record (EHR) system and Practice Management (PM) procedures. a. Provides initial training on the EMR system primarily to non-clinical staff positions across departments including operations and population health. b. Follows-up with trained staff to ensure proper use of the system and provides ongoing training on the EMR system as needed. c. Enforces use of the established Health Information ticket system and may act as a liaison, providing daily support to EMR application users through troubleshooting, coaching, and consulting in the EMR or general procedures. d. Collaborates with the HI Department on supporting materials for EMR procedures, including but not limited to workflows, presentations, hand-outs, videos, training aids, paper, and web-based systems documentation in conjunction with organization policies and procedures and ensures adherence to the appropriate workflow approval process. e. Develops and implements guidelines and schedules for the training of staff. f. Under the direction of the Operations Coordinator, in collaboration with the HI Department, identifies issues with, will contribute to developing and maintaining workflows and documentation both for the EMR and PM functions according to the workflow approval process. Documentation includes the writing of new and revised procedures to support the workflows. Prepares, plans, and works with the operations team to roll out new workflow and educate end users. g. Assess and troubleshoot user-reported problems in a timely manner; decide which issues need to be elevated to Health Information and/or Information Systems. h. Trains end users on the documentation of key metrics such as Uniform Data System (UDS) measures. i. Maintains all appropriate documentation and reports, competencies, and incident reports. 2. Trains staff in service excellence, service recovery, phone etiquette, communication including de-escalation strategies for the best possible patient experience. 3. Is considered a champion of HIPAA and Privacy ensuring that all training includes a focus on HIPAA, including the Security and Privacy Rules, compliance. a. Ensures that training strategies and content support HIPAA and AHC privacy, security, and confidentiality policy and procedure compliance, and ensures that staff understand how to perform their job duties in a compliant way. b. Can recognize a HIPAA (Security and Privacy Rule) or AHC Privacy/Security/Confidentiality Policy and Procedure concern and escalate as needed according to AHC policy. 4. Assess training needs: Use competency checklists, surveys, interviews, and consultations to determine what training is needed 5. Design and create training materials: Create manuals, online learning modules, and other course materials 6. Deliver training: Use a variety of instructional techniques to teach employees 7. Evaluate training programs: Use assessments, surveys, and feedback to measure the effectiveness of training 8. Perform administrative tasks: Schedule classes, monitor costs, and coordinate enrollment 9. Ensure compliance: Make sure training projects comply with regulations and standards 10. Acts as systems resource for the health center. a. Contributes to daily operations and suggests changes or improvements to department leads as needed. b. Conduct observations of users in their work environment, works with Site Managers to identify areas for improvement and suggestions to help users get back on track. c. Troubleshoots internal EMR issues raised by ACH staff and reports all issues to the Health Information department with supporting documentation of any troubleshooting already conducted. d. Exhibits a high level of demonstrated knowledge in policies and procedures for health center positions. 11. Attends job related in-service, meetings, and training to maintain professional and technical knowledge as directed. 12. Develops and maintains positive relationships with the end user base, management, and training team colleagues. 13. Follow current COVID-19 guidance from applicable agencies as it pertains to the role. 14. Exercise discretion and strict confidentiality with all information including sensitive personal information and medical information, while performing all duties within HIPAA regulations. 15. Consistently adheres to organization rules, regulations, and policies, including the AHC Code of Conduct and Compliance policies. 16. Attendance a. Ensures attendance and hours worked are accurately recorded. b. Effectively manages paid vacation and sick leave. c. Responsible for regular, predictable attendance and working hours as scheduled. 17. Accepts and performs other job-related duties, projects, and responsibilities, as required. Required Training & Experience: Possesses a current Basic Cardiac Life Support (BCLS) CPR (or obtain within six months of starting employment. Possesses the ability to secure transportation to allow for reliable and timely work attendance, including when business is required to be conducted at sites other than your primary worksite. Microsoft Office and Microsoft Word. Ability to use the Electronic Health Records system effectively. We're Here For You: Supporting Balance: As a part of our family, you will work full time (40 hours/week) with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.

Provider - Nurse Practitioner or Physician Assistant About Our Family: Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay. Your Valued Contributions: Provides general medical care and treatment to patients within the scope of practice under the direction of the Medical Director as necessary. Performs physical examinations and preventive health measures within prescribed guidelines and instructions of Physician. Orders, interprets, and evaluates diagnostic tests to identify and assess patient's clinical problems and health care needs. Records physical findings, and formulates plan and prognosis, based on patient's condition. Discusses case with Physician and other health professionals to prepare comprehensive patient care plan. Submits health care plan and goals of individual patients for periodic review and evaluation by Physician. Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures. Refers patients to Physician for consultation or to specialized health resources for treatment. Required Training & Experience: Possesses a current Michigan state license for advanced practice registered nursing or physician assistant Possesses a current State of Michigan driver's license and valid automobile insurance. Possesses a current Basic Cardiac Life Support (BCLS) CPR Word & Excel We're Here For You: Supporting Balance: As a part of our family, you will work full or part time in our Alpena location with a base starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered. Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees. Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance. Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program. Salary: The salary for this position is negotiated between the individual and the Chief Executive Officer using the approved salary scale of the organization as a basis. Ready To Get Started? Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to ********************** Fighting Against Discrimination: Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages. Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center “Voice and TTY/TDD” **************. An EOE.