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Operations Manager jobs at Alight Solutions

- 18618 jobs
  • Assistant Store Manager - 24H300

    Carters 4.6company rating

    Watchung, NJ jobs

    If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
    $20-26.3 hourly Auto-Apply 4d ago
  • District Manager, Las Vegas, NV

    Michael Kors 4.8company rating

    Las Vegas, NV jobs

    DISTRICT MANAGER, LIFESTYLE WHO YOU ARE: Our District Managers at Michael Kors are responsible for leading all aspects of the business for multiple store locations. You will recruit, hire, develop and retain top talent while inspiring your team. You will ensure consistency throughout all stores by creating a strategic plan to drive results and maximize profitability. WHAT YOU'LL DO: Empower, develop, and inspire store teams to drive results through delivering an elevated customer experience. Develop a strategic plan to drive incremental sales by identifying merchandise and inventory opportunities and utilizing cross-functional partnerships. Recruit, hire, train, and retain top Store Managers through succession planning and demonstrating strong leadership skills. Continually evaluate team and individual performance while providing consistent feedback. Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary. Research and maintain market insights as they pertain to all aspects of the business. Deliver consistent operational excellence in all stores, as well as adhere to all budgets. Achieve goals through effective time management while leading and developing all teams remotely and in person. YOU'LL NEED TO HAVE: 5+ years of Multi-Unit experience at a specialty retailer Bachelor's Degree required WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well-connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell and style Strong in performance management and team development THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal Mobility Across Brands Exclusive Employee Sales Paid Parental Leave 401k Match The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
    $91k-123k yearly est. 5d ago
  • Transportation Delivery Operations Manager

    Staples, Inc. 4.4company rating

    Jacksonville, FL jobs

    Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Manage the performance of a Staples Delivery Operation (SDO) location in an efficient, cost effective, and safe manner while maintaining high customer satisfaction levels. Collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals. Ensure all deliveries to Staples North American Delivery (NAD) customers are performed according to time, safety, efficiency, and accuracy standards. Ensure the SDO operates according to budgeted guidelines. Coach and manage associates to high performance standards, while recognizing individual and team successes. Work in concert with the senior management team in implementation of processes and procedures to ensure continuous improvement in efficiencies. Work cross channel with a required high degree of communication with the Call Centers, Fulfillment Center Managers and Sales. Direct daily delivery operations, staffing and resources to accomplish delivery schedule within the assigned delivery area. Ensure administrative processes so they are performed in an accurate and timely manner. Develop individual associate's skills, standards and morale through training and coaching. Direct, support and delegate tasks as appropriate Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary. Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department's performance; compute figures to accurately plan/adjust headcount to meet department's objectives. Develop and execute daily and weekly action plans to meet department SDO performance expectations. Work with the Director of Delivery Operations to develop, refine, implement, and administer departmental fleet policies, procedures, and systems to provide effective service to all NAD customers and channels at the lowest cost possible. Provide assistance and guidance relating to all SCC integration projects. Work closely with all call center and regional Staples Advantage and Staples Enterprise Account Customer Service personnel to ensure timely notification of delivery issues to be communicated with customers. Serve as a resource to other NAD operations management personnel to resolve delivery problems. Guide Courier Support Operations Manager in daily duties; evaluate results and measure their effectiveness via metrics and customer service levels. Assist the Driver Relations Manager of Delivery Operations. Monitor and evaluate safe work practices and maintain a safe work environment. What you bring to the table: Strong team based leadership, motivational, and development skills essential. Experience managing in a high growth, multi-division, multi-million dollar company. Computation/mathematical ability and reading comprehension of technical/financial materials and reports. Knowledge of personal computer applications. Basic English language skills (both verbal and written communications). Experience and working knowledge of transportation systems and processes, productivity standards, and technology. Knowledge of personal computer applications. Calculable computation/mathematical ability and reading comprehension of technical/financial materials and reports. Qualifications: What's needed- Basic Qualifications: 3+ years of team based leadership, motivational, and development skills 3+ years managing in a high growth, multi-division, multi-million dollar company Department of Transportation (DOT) Certification required We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits #stapleshiringwarehouse #htf At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $56k-82k yearly est. Auto-Apply 5d ago
  • Senior Manager of Ecommerce Development & Operations

    Floor & Decor 4.2company rating

    Atlanta, GA jobs

    Purpose: The Senior Manager of Ecommerce Development & Operations is responsible for ensuring the stability, performance, and continuous improvement of Floor & Decor's digital platform. This role oversees site operations, release management, and cross-functional delivery to enable an exceptional customer experience and drive sustained ecommerce revenue growth. The position leads internal teams and external partners to optimize platform functionality, strengthen operational excellence, and support the end-to-end digital customer journey. Minimum Eligibility Requirements: 5+ years in program or large-scale project management 5+ years managing technical operations within an ecommerce, IT, or technical organization 5+ years of software development or product delivery experience in an Agile environment 3+ years of people management experience 3+ years annual planning including estimating and prioritizing work Proven ability to make data-driven decisions to resolve operational issues Essential Job Functions: Ecommerce Delivery & Operations: Lead planning and execution for ecommerce projects, managing site operations, Scrum processes, releases, and testing. Project Oversight: Develop and manage delivery plans, set milestones, and ensure successful completion of product development, QA, and release management activities. Incident Management: Triage production defects, oversee root cause analyses, and communicate business and customer impacts. Cross-Functional Collaboration: Partner with product management, IT, QA, development, operations, and third-party vendors to deliver high-quality digital experiences. Team Leadership: Manage and develop a cross-functional team spanning development, QA, and operations. Foster a culture of accountability, innovation, and continuous improvement. Vendor Management: Oversee relationships and contracts with ecommerce third parties and technology partners. Performance Monitoring: Ensure site performance, stability, and user experience meet business and customer expectations. Governance & Reporting: Manage change requests, provide regular project status updates, and ensure effective communication across stakeholders. Preferred Skills & Experience Experience managing multiple complex projects in a fast-paced environment Proficiency with Jira Core, Jira Service Desk, and OpsGenie Strong leadership, organization, and communication skills Certified Scrum Master (CSM), Project Management Professional (PMP) or similar certification(s) a plus Familiarity with ecommerce technologies such as Salesforce, Dynamic Yield, Amplience, Algolia, and Noibu Familiarity with Content Delivery Networks (CDNs) such as Cloudflare Demonstrated success managing vendors, contractors, and third-party partners WORKING CONDITIONS (TRAVEL & ENVIRONMENT): Limited travel required including air and car While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
    $97k-145k yearly est. 2d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Paramus, NJ jobs

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $52k-96k yearly est. 3d ago
  • Associate Manager, Inbound Logistics (DRAY) - Fort Payne, Alabama

    The Children's Place 4.4company rating

    Fort Payne, AL jobs

    The Associate Manager, Inbound Logistics, will be responsible for controlling and monitoring processes and work flows of the inbound transportation within the company. This position will monitor and execute all day to day inbound transportation challenges. This position will ensure deliveries are made to the distribution centers in a timely fashion. Key Accountabilities: Partner with brokers, carriers, truckers, and our Distribution Centers to manage and communicate the inbound delivery flow of the shipments Maintain contact with dray partners throughout the day. Recommend optimal transportation modes, routing, equipment, and/or frequency Utilize 3PL systems, company systems, and Excel to track inbound Ocean and Air freight from origin to distribution centers in the US and Canada Create and manage business reporting, including inbound forecasting Resolve issues as they may occur. Identify and address opportunities for improvement Monitor carrier performance and provide KPI reporting Resolving with logistics service provider any freight or concealed damage claims Work with operations team and 3rd party providers on network analysis and continuous improvement to determine future cargo flow strategies. Support the team in efforts to eliminate manual work, streamline and standardize processes, and automation. Assist in performing reconciliation of accounts payable (current and past-due) to resolve delinquencies. Helps in reporting and building of functional dashboards for leadership team Perform other duties as required Education and Experience: Bachelor's degree 3+ years of experience in inbound transportation operations or an equivalent combination of training and supervisory experience necessary Proven role in the development of complex global logistics models employing ocean and drayage networks and knowledge of global supply chain and logistics markets and networks. Experience with PowerBI, SQL, Excel, and data analytics tools. Systems and Tools Acumen: Must be highly proficient in Microsoft Excel and have aptitude to learn technical applications quickly Possess strong organizational and time management skills Demonstrate strong listening, written and oral communication skills Skills and Behaviors Strong technical skills in the areas of spreadsheets, databases, Infor Nexus and SAP Must be well-organized, detail-oriented, and familiar with record-keeping systems Highly proficient in Microsoft Office and strong computer skills In depth knowledge of transportation and claim procedures and safe processing methods are crucial Must be detail-oriented with strong mathematical and written abilities Ability to communicate effectively with department teams, cross-functional partners, and upper management Strong planning skills with the ability to adapt to a rapidly changing environment Must be willing to work extended hours and/or weekends as needed. Strong analytical and data modeling ability. Details: Health, Vision & Dental Insurance for full-time employees 401K with employer match program Generous employee discount
    $78k-98k yearly est. 3d ago
  • Store Manager/Regional Manager

    Genesis Diamonds 3.7company rating

    Nashville, TN jobs

    The Toughest Job, But with the Most Reward - Becoming a Genesis MVP! We're on the hunt for a Sales mastermind! (aka Store Manager/Regional Manager), an MVP that can lead through teamwork, motivation and positive energy and who is ready to start a role that will take everything you've got! MVPs are passionate about what they do and never settle for anything less than the absolute BEST. MVPs are team players! MVPs are self-starters! Genesis Diamonds has been redefining the jewelry experience since 2004, bringing unmatched value, education, and selection to Tennessee, Ohio, and Kentucky. With one of the region's largest collections of loose and mounted GIA-certified diamonds, as well as exclusive designs from the world's top brands, we've built a reputation as the premier destination for fine jewelry. We're proud to be the Official Jeweler of the Tennessee Titans and The Louisville Cardinals, and to have been voted “Best Jewelry Store” and “Best Place to Buy an Engagement Ring” by our community for 15 years and counting. Beyond our showrooms, we are committed to being deeply involved in our local communities, as well as give back through partnerships with organizations like Make-A-Wish Mid-South & The Unbridled Foundation. At Genesis Diamonds, our mission is simple: empower customers with knowledge, offer the very best in quality and value, and create a joyful, memorable shopping experience. Salary Range: $80,000 - $400,000 per year DOE What does a typical day at Genesis look like? You will be on the floor constantly. You will be inspiring, coaching, supporting your team, all while you are working alongside them. You'll be cultivating deep, enduring relationships with clients to foster lifelong loyalty and spending You will be a sales master, a serious networker, a “closer” with an ownership mentality, aways thinking outside the box. You'll need to keep a high level of energy and intensity. If you're passionate about the jewelry industry and your customers, this won't even seem like work to you! You will be developing and executing creative strategies: including events and partnerships to attract new customers. You will drive sales performance by setting clear goals and ensuring consistent follow-through. Do YOU have what it takes to be a GENESIS MVP?! ALWAYS be humble! There's no room for egos here. Be Hungry! Give it everything, you've got & more! We are a business driven by lifelong relationships, so you'll have to be able to communicate with a diverse group of people and connect with them on a personal level. Inspire your team for success! Qualifications: Must have experience in Full Bridal and Fashion Jewelry sales - Tacori, Verragio, A. Jaffe, Simon G. and more! Proficiency with Point of Sales (POS) systems, client tracking systems. Strong organizational and follow-up skills. Presents a professional image in appearance, words, and actions. Perform job functions with attention to detail, efficiently and thoroughly. Motivation, integrity, and high level of work ethic Track record of successful business outcomes What are the Genesis perks? We are a family that looks out for one another! We have a competitive compensation package, made to motivate you to work hard and exceed your goals. THE SKY IS THE LIMIT! We have a great benefits package: 401(k) + 401(k) company match Bonus Incentives Medical Insurance Company Paid Dental, Vision & Life Insurance Short Term Disability Up to 4 Weeks of Paid Time Off Sick Pay Paid Holidays Paid relocation expenses If you are ready to be a Genesis MVP, we are ready to meet you! * Genesis Diamonds is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. *Genesis Diamonds is a drug and alcohol free workplace. All offers of employment are contingent upon pre-employment background and drug screening.
    $66k-101k yearly est. 2d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Woodbridge, VA jobs

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $45k-84k yearly est. 2d ago
  • Dealer District Manager

    Truenorth Convenience Stores 4.5company rating

    Chicago, IL jobs

    Job Title: District Manager - Dealer Operations Payroll Status: Exempt/Salaried Reports to: Whole sale operations manager-west Purpose: To develop and implement sales strategies for assigned area that produces results and grows our portfolio of fuel customers. Works to set and achieve target performance standards; provides feedback and takes appropriate action to achieve sales results. Able to generate sales and builds sales and marketing infrastructure for the organization. Develops and builds lasting relationships with customers and prospects to develop future growth. Duties and Responsibilities: Develop and maintain marketing and account penetration plans to identify and monitor opportunities. Plans include, but are not limited to, assessment of current state of account, competition within the target, key decision-makers, overall fuel budget, issues/pain points within the target and within the customer's marketplace, current solutions, technologies and products, opportunities for new product and service offerings, and action plan to optimize spend potential throughout the assigned account. Acts as primary negotiator on behalf of True North in contract negotiations, renewal negotiations, terms and execution. Ability to evaluate all aspects of a customer's business to negotiate the best deal possible. Further develop existing relationships and establish new business relationships throughout current or target markets. Monitors competition by gathering current marketplace information on pricing, products, marketing, techniques, etc. Establishes new accounts by planning and organization of daily work schedule to call on existing or potential customers/prospects. Manage assigned dealer network in all aspects of the business including credit, delivery, software, hardware, sales, promotion, maintenance, capital and insurance. Develop annual goals and initiatives and report on progress. Ensure assigned dealers maintain required image standards; ensure expectations are met by visiting each location and performing MMP and White Glove inspections. Ability to problem solve when equipment, site, software needs repair or replacement. Ability to guide dealers in direction to maintain and /or purchase new equipment. Achieve weekly, monthly, quarterly and yearly new business goals. Prepare weekly/monthly/quarterly reports as required. Other duties as assigned. Qualifications and Requirements Bachelor's Degree in Marketing or related field preferred. Previous sales experience in the oil and energy industry. Previous point of sale experience required. Must be proficient in Microsoft Office software, word and excel. Demonstrated ability to work with/through others to achieve desired results. Excellent negotiation and communication skills. Must possess and maintain a valid driver's license and eligibility for coverage under the company's motor vehicle insurance policy. Must be highly motivated, have a strong sense of urgency, initiative and able to work independently with little supervision. Must be able to lift and move objects weighing up to 75 pounds. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, stooping, climbing and reaching throughout the course of the shift. Frequent use of hands and fingers to handle or feel and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. True North LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $80k-107k yearly est. 1d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Pleasant Prairie, WI jobs

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $40k-74k yearly est. 2d ago
  • Store Manager

    Gentle Monster 4.1company rating

    San Jose, CA jobs

    ABOUT US: About IICOMBINED Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions. GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics. KEY RESPONSIBILITIES 1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate. 2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance. 3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied 4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles. 5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement. KEY WORKING RELATIONSHIPS The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S. SKILLS & EXPERIENCE · Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area · High School graduate or equivalent; college degree preferred · Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment · Ability to motivate staffs through strong leadership and interpersonal skills · Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail) · Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred) · Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business REQUIREMENTS · This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift. · Required to work a minimum of 40 hours per week including weekends. · Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches. · Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving. · May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale · Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher. · Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others. · Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance Job Type: Full-time Pay: $80,000.00 - $95,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
    $80k-95k yearly 5d ago
  • Store Manager

    Guess?, Inc. 4.6company rating

    Commerce, GA jobs

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $35k-62k yearly est. 5d ago
  • Store Manager

    Berkot's Super Foods 4.0company rating

    Joliet, IL jobs

    Berkot's is seeking Store Manager applicants for all 20 store locations. Job Responsibilities: Leading all department managers in a positive way to promote learning, growth and helping them achieve company financial goals for their department. Purposeful complete store walks every day to identify and solve problems. To identify opportunities that can be embraced to improve customer satisfaction, sales and overall store experience. Leading all employees in a way that promotes success and high morale in all team members. Reviewing all department schedules to ensure they are written accurately to serve our customers at a high level while maintaining company payroll goals Reviewing all department ordering to ensure all departments are ordering accurately and efficiently. To maintain inventory levels at a standard that keeps our customers satisfied and shrink under control. Hiring and implementing coaching and corrective action involving store employees Observe repairs or hazardous conditions and address them quickly by following store protocols. Reading and understanding P&L statements and utilizing the information on them to improve their store. Store managers are empowered to be creative in merchandising their store. There are company directives, but a lot of creative freedom is given to merchandise in a fun and impactful way. Store managers are expected to build a culture of customer comes first and handle customer concerns personally and, in a way that builds strong relationships with all our customers. Be community centered and approachable by everyone who enters our stores. Requirements: Ability to stand for 5 hours Ability to lift 40 lbs Highschool Diploma or GED 2-3 years of grocery experience highly preferred Job Type: Full-time Benefits: 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off Schedule: 5-9 Hour shifts per week, ranging from 8am-5pm. Working key days for major holidays. We are closed on Christmas day.
    $30k-59k yearly est. 2d ago
  • Store Manager - Baybrook

    Dr. Martens Plc 4.3company rating

    Houston, TX jobs

    THE STUFF THAT SETS YOU APART You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region. THE GIG Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers. Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals. Upholding company objectives by developing business strategies to increase store traffic and optimize profitability. Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent). Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking. Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales. Ensuring visual presentations are consistent and merchandising standards are achieved. Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team. Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately. YOUR FUNDAMENTAL QUALITIES It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities: 3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor's Degree in related field would be a plus. Experience managing staff, setting schedules, assessing performance, and supporting professional development. Thorough knowledge of retail merchandising and retail operations. Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus. Ability to communicate effectively, both verbally and in writing, with a wide customer base. Analytical ability to identify and evaluate problem areas and implement effective solutions. Able to work evenings, weekends, and holidays. Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs Domestic travel required, up to 5%. Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities. WHAT'S IN IT FOR YOU? Welcome to the brand free pair of Docs 65% off Employee Discount Seasonal free pairs of Docs Transit and parking flexible spending accounts PTO and Sick Time Our Employee Assistance Program - for when times might get tough 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match DM Foundation, supporting and empowering our communities around the world Paid Volunteer Hours PAY DETAILS $60,000 - $68,000 per year. Exact compensation may vary based on skills, experience, and location. We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at ****************** and we will work with you to meet your accessibility needs. At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
    $60k-68k yearly 3d ago
  • General Manager, City Center

    Versace 4.7company rating

    Las Vegas, NV jobs

    WHO YOU ARE Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service. WHAT YOU WILL DO Business development Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies Partner with the Regional Director to maximize sales and margin goals Responsible for the sales and KPIs performance of the store Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity Develop business strategies, set achievable goals and targets and implement incentives to help boost sales Team Management Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities Motivate team to drive results through effective training, accountability and celebrating successes Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them Support with informative and inspiring participation the new staff onboarding experience Client Management Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions Develop and expand customer base by capitalizing on high-profile clientele and sales Maintain an active professional relationship with clients and community by understanding the needs and changes of the market CRM Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity Implement and manage the boutique's community outreach program to maintain active social relationships with clients Support the organization of in-store & promotional events, liaising with merchandising & PR team Store Management and Operations Ensure the stock and the backroom are effectively managed and operational duties are met Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels Remain in compliance with operational and company policies and procedures Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses YOU'LL NEED TO HAVE 3-5 years of experience in retail management - luxury experience preferred Bachelor's degree in Fashion or Business preferred Full understanding of specialty retail, including business development, visual merchandising and store operations Computer skills to include operation of retail point of sale system, Word, Excel and email Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market Strong team management skills, with the potential to develop people personally and professionally Organization skills, critical thinking and problem-solving skills Exceptional verbal and written communication skills Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities A positive and constructive approach, sales focused with the ability to take ownership WE'D LOVE TO SEE An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker Well connected with a strong ability to engage Elevated customer service skills; a true fashion expert with a passion for sales A positive, outgoing, high-energy personality able to thrive within a high paced environment OUR DIVERSITY VALUE At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
    $40k-68k yearly est. 4d ago
  • Retail Store Manager

    Fab'Rik 3.3company rating

    Tallahassee, FL jobs

    fab'rik is a female-founded, female-led fashion boutique retailer and franchisor headquartered in Atlanta, GA. We curate limited edition assortments of fashionable apparel at an amazing value, with most styles priced under $100. Our personalized shopping experience and focus on customer service sets us apart in the industry. We also give back to the community through initiatives like free fab'rik, providing shopping sprees to women in need. Role Description This is a full-time on-site role for a Store Manager at fab'rik in Tallahassee, GA. The Store Manager will be responsible for overseeing day-to-day operations, managing store staff, ensuring customer satisfaction, implementing retail loss prevention strategies, and maintaining effective communication with both customers and the corporate team. Qualifications Customer Satisfaction and Customer Service skills Effective Communication skills Store Management experience Retail Loss Prevention knowledge Leadership and Team Management skills Excellent problem-solving abilities Ability to work in a fast-paced environment Previous experience in fashion retail is a plus
    $30k-39k yearly est. 3d ago
  • Assistant Store Manager

    Friedman's Home Improvement 3.6company rating

    Petaluma, CA jobs

    Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed. Friedman's offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture. Essential Duties and Responsibilities Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty Responsible for the opening and closing store duties Knowledge of sales reporting, labor report, margin erosion and managed labor Responsible for interviewing, hiring, and training new Team Members Planning, assigning, and directing daily workflow within Business Channel Performance management through review writing, rewarding and giving feedback to Team Members Education and/Experience Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience Minimum mid-level management background with exceptional supervisory skills Knowledge Skill and Abilities Experience with Microsoft Office (Outlook, Word, Excel) Microsoft D365 experience is preferred Ability to lead, develop and grow a team Develop and maintain strong cross-functional relationships Excellent organizational and communication skills Ability to follow through issues to resolution Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Petaluma. Hours are to meet the needs of the retail business, Sunday - Saturday. Ability to work holidays and weekends. Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
    $31k-37k yearly est. 1d ago
  • Store Manager | The Grove

    David Yurman 4.6company rating

    Los Angeles, CA jobs

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $34k-45k yearly est. 4d ago
  • Store Manager

    West Marine 4.7company rating

    Reno, NV jobs

    The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: • Recruit, interview, hire, and train new staff. • Conduct performance evaluations. • Organize and manage staff schedules. • Handle corrective actions and terminations. • Oversee all store operations. Duties/Responsibilities: • Manage sales, expenses, payroll, and shrinkage to meet financial goals. • Utilize the Monthly Staffing Guide for optimal scheduling. • Create weekly Crew Member schedules three weeks in advance. • Implement programs that drive sales and enhance customer engagement. • Develop strategies to boost customer count and loyalty. • Collaborate with Pro Market Team Managers to grow the wholesale business. • Oversee ordering processes and profit/loss management. • Ensure timely execution of company communications. • Maintain high customer satisfaction through exemplary service. • Coach staff on product knowledge and sales techniques. • Set and monitor performance goals. • Enforce operational and personnel policies. • Ensure accurate payroll processing and compliance with asset protection standards. • Uphold legal requirements and represent the brand's values. • Stay updated through training programs. • Maintain flexibility in scheduling including nights, weekends and some holidays. • Ensure timely completion of Omni orders. • Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: • Strong verbal and written communication skills. • Excellent interpersonal and customer service abilities. • Effective time management and organizational skills. • Strong analytical and problem-solving capabilities. • Ability to prioritize and delegate tasks. • Proficiency in Microsoft Office Suite or similar software. • Detail-oriented with the ability to multitask under pressure. • Strong leadership and management skills. • Budget development and maintenance experience. • Thorough understanding of company policies and practices. • Flexibility for evening, weekend, and holiday shifts. • Preferred knowledge of industry and products. Education and Experience: • Business, Business Administration, or a related field Degree preferred, or equivalent work experience. • Two years of retail management experience preferred. Physical Requirements: • Continuous standing and walking throughout the retail space. • Ability to wear and communicate through a headset continuously. • Frequent climbing, bending, stooping, and twisting. • Occasionally operate equipment, including forklifts. • Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: • Must be at least 18 years old. • Willing to submit to a criminal background check. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
    $23k-36k yearly est. 4d ago
  • Store Manager

    West Marine 4.7company rating

    Fort Lauderdale, FL jobs

    The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Recruit, interview, hire, and train new staff. Conduct performance evaluations. Organize and manage staff schedules. Handle corrective actions and terminations. Oversee all store operations. Duties/Responsibilities: Manage sales, expenses, payroll, and shrinkage to meet financial goals. Utilize the Monthly Staffing Guide for optimal scheduling. Create weekly Crew Member schedules three weeks in advance. Implement programs that drive sales and enhance customer engagement. Develop strategies to boost customer count and loyalty. Collaborate with Pro Market Team Managers to grow the wholesale business. Oversee ordering processes and profit/loss management. Ensure timely execution of company communications. Maintain high customer satisfaction through exemplary service. Coach staff on product knowledge and sales techniques. Set and monitor performance goals. Enforce operational and personnel policies. Ensure accurate payroll processing and compliance with asset protection standards. Uphold legal requirements and represent the brand's values. Stay updated through training programs. Maintain flexibility in scheduling including nights, weekends and some holidays. Ensure timely completion of Omni orders. Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Effective time management and organizational skills. Strong analytical and problem-solving capabilities. Ability to prioritize and delegate tasks. Proficiency in Microsoft Office Suite or similar software. Detail-oriented with the ability to multitask under pressure. Strong leadership and management skills. Budget development and maintenance experience. Thorough understanding of company policies and practices. Flexibility for evening, weekend, and holiday shifts. Preferred knowledge of industry and products. Education and Experience: Business, Business Administration, or a related field Degree preferred, or equivalent work experience. Two years of retail management experience preferred. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. Willing to submit to a criminal background check. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
    $26k-36k yearly est. 2d ago

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