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All purpose clerk skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical all purpose clerk skills. We ranked the top skills for all purpose clerks based on the percentage of resumes they appeared on. For example, 37.2% of all purpose clerk resumes contained customer service as a skill. Continue reading to find out what skills an all purpose clerk needs to be successful in the workplace.

15 all purpose clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how all purpose clerks use customer service:

Provided exceptional customer service answering any questions and helping customers whenever possible to ensure the best customer experience possible.
Promote sales by providing information on products, excellent customer service and utilizing advertising materials.

2. Food Handling

Here's how all purpose clerks use food handling:

Practiced safe food handling, cutting, and packaging methods.
Clean fast food area, equipment, stock and ensure proper sanitation procedures are followed for food handling/prep/storage/disposal.

3. Front End

Here's how all purpose clerks use front end:

Assist the front end cashiers when help is needed in checking out customers in a courteous and timely fashion.
Assisted Front End Managers in opening and closing of the store, and other store operations.

4. Groceries

Here's how all purpose clerks use groceries:

Cashier, stocking, maintenance, bagged groceries for customers, also assisted customers to their cars.
Assist Scanning Coordinator with ad change - Check customers groceries - Carry out groceries to customers cars

5. Service Desk

The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.

Here's how all purpose clerks use service desk:

Worked in various departments throughout employment including grocery, dairy, produce, service desk, booth/closer, floral and checker.
Cashier, Service Desk included money orders, utility payments, and Western Union transactions.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how all purpose clerks use sales floor:

Job responsibilities require me to assist with replenishing and relocating merchandise both on and off of the sales floor.
Cashier / Carts / Sales Floor / Meat Department / Produce / Bottle Return

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7. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how all purpose clerks use stock shelves:

Stock shelves, break down truck deliveries, maintain inventory, and keep a clean work space.
Stock shelves with product by making sure that items are brought forward and look full.

8. General Merchandise

General Merchandise refers to various products and goods found in stores. This may include food products, smaller equipment for cars like air fresheners, and souvenirs such as magnets, bumper stickers, or hats. Many stores sell a variety of products like this, including gas stations, grocery stores, and occasionally department stores.

Here's how all purpose clerks use general merchandise:

General Merchandise Department Relief Manager.
Perform duties of All Purpose Clerk-Stocker, Dairy, General Merchandise, Courtesy Clerk and File Maintenance.

9. Service Deli

Here's how all purpose clerks use service deli:

Worked the service deli using ovens, wrappers, fryers, rotisseries& slicers to slice meat & cheese.

10. Inventory Control

Here's how all purpose clerks use inventory control:

Take or enter order for proper inventory control Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory control helping to reduce waste.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how all purpose clerks use pos:

Learned and helped train employees on POS system.
Provided excellent Customer service - Processed Daily Sale and Return Transactions at POS terminal - Maintained and restocked inventory

12. Cash Drawers

Here's how all purpose clerks use cash drawers:

Handled cash, check, and credit card transactions; maintained 100% accuracy on cash drawers.
Assisted public and vendors, maintained records, process transactions, performs daily balancing of cash drawers, train new employees.

13. Customer Complaints

Here's how all purpose clerks use customer complaints:

Directed all customer complaints to proper management Repeatedly worked on a six lane self - scan register assisting all customers simultaneously.
Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

14. Customer Orders

Here's how all purpose clerks use customer orders:

Process customer orders by data entry into computer system; verify accuracy prior to customer leaving register.
Take customer orders, Cook food while using food service rules.

15. Credit Card Transactions

Here's how all purpose clerks use credit card transactions:

Handled large sums of cash, checks, and processed credit card transactions.
Operated with exceptional accuracy cash and credit card transactions.

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What skills help All Purpose Clerks find jobs?

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List of all purpose clerk skills to add to your resume

The most important skills for an all purpose clerk resume and required skills for an all purpose clerk to have include:

Customer Service
Food Handling
Front End
Groceries
Service Desk
Sales Floor
Stock Shelves

General Merchandise
Service Deli
Inventory Control
POS
Cash Drawers
Customer Complaints
Customer Orders

Credit Card Transactions
Product Knowledge
Front Desk
Lottery Tickets
Grocery Store
Clean Environment
Fuel Station

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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