Allegheny County jobs - 55 jobs

(DHS) In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You dont have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, its small enough for motivated people to get things done. Allegheny Countys Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County. DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention, and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals. Why DHS? It is innovative. Most recently, the national attention and awards weve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics). DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is the kind of place where a diverse group of talented people wants to come, grow, and do their best work. This includes equity in hiring and advancement and unleashing the creativity and ideas of staff at every level of DHS. It has strong, assertive leaders. We do not hire yes-people. You can make a significant impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better. Working in a technical role, the Senior Desktop Support Technicians primary responsibility is assisting in the implementation and maintenance (both proactive and reactive) of DHS desktop computing environment and peripherals. The Senior Desktop Technician will maintain an enterprise-level desktop computing infrastructure, as well as the diverse and complex business applications. The technician ensures that solutions meet business objectives while maintaining a high level of user trust and confidence. Summary: The Senior Desktop Support Technician performs advanced work in the maintenance, installation, support, and repair of computers, software, peripherals, and mobile technology within the Office of Administration for the Department of Human Services. You work with limited supervision under the general direction of the Desktop Support Team Lead. You support DHS staff across multiple sites and provide local travel as needed. You serve as the Tier 2 and Tier 3 escalation point for endpoint issues and you help improve service quality through standardization, documentation, and mentoring. Role purpose You provide advanced end user support for the DHS endpoint environment, including workstations, peripherals, and mobile devices. You lead complex troubleshooting, reduce repeat incidents through root cause fixes, and drive consistent endpoint standards across the fleet. Scope You support enterprise workstation operations across DHS locations, including proactive and reactive maintenance, incident and problem management, endpoint lifecycle work, software and operating system deployment, remote support, and on-site support. You coordinate vendor support, maintain accurate asset and warranty data, and support after-hours coverage as scheduled. Key responsibilities Serve as the senior escalation point for complex endpoint issues and restore service quickly. Troubleshoot and resolve workstations, mobile device, peripheral, and Microsoft 365 desktop issues using remote and on-site support. Document and manage incidents, escalate when needed, and lead root cause analysis to reduce repeat issues. Coordinate vendor support cases and act as the technical liaison with clear user communication. Lead endpoint lifecycle work, including build standards, imaging, deployment, re-provisioning, and secure decommissioning. Install and maintain operating systems and standard applications, including update readiness and recovery actions. Administer endpoint management using Microsoft Intune, including enrollment, policies, configurations, and application deployment. Follow endpoint security and privacy practices and coordinate with the security team for suspected compromise. Maintain support documentation, playbooks, and knowledge articles. Mentor technicians and improve ticket quality. Support asset and warranty controls, improve inventory accuracy, and recommend endpoint hardware and peripherals. After-hours support as scheduled. Includes on-call rotation and incident response when required. Perform other duties assigned by the Desktop Support Team Lead and management. Additional responsibilities You perform other duties assigned by the Desktop Support Team Lead and management. You take on additional tasks as operational needs require. Minimum qualifications Associate degree in Information Technology or a related field, or equivalent education and experience. Five years of progressive desktop support experience, including advanced troubleshooting and escalation support. Strong experience supporting Windows 11 endpoints, Microsoft 365 desktop applications, remote support tools, and mobile device troubleshooting. Hands-on experience with Microsoft Intune or a similar endpoint management platform, including enrollment, packaging, deployment, and policy support. Working knowledge of Azure AD or Microsoft Entra ID concepts, device registration, and access troubleshooting. Working knowledge of network fundamentals and common troubleshooting steps for connectivity issues. Strong customer service skills, including building user trust, setting expectations, and communicating clearly during incidents. Experience documenting incidents, tracking progress, and escalating issues using standard processes. Reliable vehicle and ability to travel to DHS offices across Allegheny County. Preferred qualifications Experience supporting shared workspaces, call centers, conference room technology, and remote staff workflows. Basic scripting experience, such as PowerShell, to automate repeat tasks and speed diagnostics. Certifications such as CompTIA A+, Network+, Microsoft endpoint certifications, or ITIL Foundation. Familiarity with Microsoft Intune and Azure AD administration concepts beyond basic use. If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by CAI. DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work. -From the organizations statement on Equity and Inclusion AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D

Administrative Officer I Department Sheriff Status Full Time Starting Pay Rate $16.17 Hourly Hours Per Week 37.5 Exemption Status Non-Exempt Posting Date 01/15/2026 Closing Date 01/30/2026 Pay Grade NB08 Bargaining Unit NON-BARGAINING Posting Number 5610 Duties & Responsibilities * Responsible for office payroll, recording, and monitoring of staff vacation, sick and personal time using the Attendance on Demand (AOD) System. * Meet with new employees regarding office policies. * Responsible for developing and implementing accounting standards and reports as they apply to county and state audits. Also the ability to assemble, analyze and prepare reports and statements of financial data. * Take trial balances and prepare financial reports. * The ability to assist with the following tasks: Civil Process, Civil Returns, Out of County Civil Service, License to Carry Permits. * Assist with incoming and outgoing mail/correspondence. * Customer service/phone inquiries, screens phone calls and visitors. * Receives complaints and requests for information and routes them for necessary action. * Coordinate prisoner transports and prepare mental health transports. * Prepare travel requests and reimbursements. Knowledge, Skills, & Abilities * General knowledge of the principles, methods and practices of standard accounting and some * knowledge of the methods and practices of office management. * Thorough knowledge of the office's operating and policies and procedures. * The ability to prepare accurate and complete reports and statements. * Ability to perform detailed work involving written and/or numerical data and to make mathematical calculations accurately. * Ability to establish effective working relationships with fellow employees, the court, State and County officials and the general public. * The ability to exercise good judgement, courtesy and tact in receiving callers, in giving and obtaining information and in making proper dispositions of problems. * Typing and computer proficiency. Minimum Requirements * High School Diploma or GED * Minimum of 2 years of Clerical Experience * Minimum of 2 years of Experience in Bookkeeping or Accounting * Experience with Windows Operating Systems, Microsoft Office and Outlook Conditions Of Employment

Job Description REQUIREMENT: APPLICANTS MUST ALREADY BE ACT 120 CERTIFIED (Police Academy Graduates) or ACT 2 (PA Sheriff and Deputy Sheriff Education and Training Program) to be eligible to apply. The County of Lehigh does NOT provide ACT 120 or ACT 2 CERTIFICATION. This process must be completed at the applicant's expense prior to submission of your application. This expense is not reimbursed by the County of Lehigh. If you are not a Police Academy Graduate, your application/resume will not be forwarded to the Sheriff's Office. Applicants are also required to be up-do-date with their First Aid training. This is law enforcement work at the entry level. Positions in this class provide courtroom security and transportation of prisoners, although other work may be assigned. This class is differentiated from those in related classes by the regular assignment of specific duties of a somewhat limited nature. A position in this class will assist a Deputy Sheriff who is at the full performance level and reports directly to a higher level technical supervisory position. Schedule: This position may work a maximum of 1000 hours per rolling year. Education: G.E.D. or High School Diploma Bargaining Unit: Yes Comments: Possession of a valid PA motor vehicle operator's license is required. Selected applicants (those who are already Police Academy Graduates and up-to-date with their First Aid training) must be able to pass the Lehigh County Sheriff's Office Firearms Qualification Course and must be either ACT 120 or ACT 2 certified for consideration. If the County of Lehigh is interested in you for this position, you will be contacted directly by the Appointing Authority. Applicants can check the status of this posting via the County's website at ******************** under Employment Opportunities, Job Postings Status. A criminal background check may be required.

It's easy to go to work when you're making someone's day. Every day. As a Senior Helpers Caregiver, you make a lasting impact that betters the lives of our clients AND their families. Senior Helpers caregivers provide one-on-one personal care to help our clients remain safe and independent in their home. We fit your area of expertise to the seniors you'll care for. If you are a caring and compassionate individual who enjoys caring for and helping others, takes pride in making a difference in others' lives, and is interested in professional growth within a company, our caregiver position is for you. Apply to be a Senior Helpers Caregiver today! What does a day in the life of a caregiver look like? Providing a helping hand. Have fun and engaging conversations with your clients to build relationships Participate in your clients' favorite hobbies (scrapbooking, gardening, games, etc.) Prep meals for your clients to enjoy Assist your clients with walking, dressing, and other daily activities of living Report what activities were completed with your clients and provide updates on your clients' physical condition, mental capacity, and behavior Why be a Senior Helpers Caregiver? We truly care about our staff. Great Place to Work Certified Professional Growth Opportunities-we provide training opportunities to our caregivers to grow their skills as a caregiver and as a professional. Work/Life Balance-we understand the need for a healthy balance of your professional and personal life. Team Support-we believe that a strong team that gives support is the best way to succeed long term. Flexible Schedule-we understand that you may need flexibility to align with your lifestyle and schedule, so we work with our caregivers to fit their schedule to their availability. Make a Difference-when you are a Senior Helpers Caregiver, you will be the direct contact for our clients, giving you the opportunity to make their days brighter and help give our clients' their independence. This not only helps our clients, but their families will appreciate all that you do too! Qualifications: You are passionate about helping others You enjoy customer service and communicating with clients You want to help your community and make a difference in someone's life Who is Senior Helpers Senior Care, Only Better. We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers . Senior Helpers has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

GENERAL DEFINITION: This is semi-skilled grounds maintenance work at the full performance level. A position in this class performs a variety of light and heavy manual laboring tasks in the care and maintenance of lawns, parks and game preserve grounds, and landscaping around other facilities. Work includes the operation and routine maintenance of light power-equipment and repairs to recreational and related facilities and equipment. A position in this class is differentiated from those in related classes in the incumbents responsibility for the independent performance of tasks, although work assignments may be structured for crews of workers. A position in this class may receive direction from a work leader, but reports directly to a supervisory position. TYPICAL EXAMPLES OF WORK: (Illustrative Only) * Operates hand power, riding and/or roto mowers to cut lawns and open areas, and trim grass around trees, fences, and structures; uses hand and light power-equipment to trim and prune trees and shrubs; services power equipment by changing oil, lubricating and adjusting as necessary; maintains hand tools by cleaning, drying and storing properly. * Mixes chemical, fertilizer and other solutions, according to established formulae; applies such solutions with spray rigs to grass, shrubs, trees and other plantings to prevent and/or control weeds, disease and pests or to stimulate growth; waters, fertilizes, cultivates and trims lawns, shrubs, flowers, trees and other plantings. * Cleans grounds, ponds, paths, playground equipment and walks; rakes leaves, picks up litter and keeps areas tidy and in good appearance; clears ditches and removes brush from trails and pathways. * Maintains sprinkling systems by replacing valves, caulking broken water pipelines, or clearing clogged areas; performs simple repair work in recreation and similar structures such as unstopping sinks and basins or painting volleyball, basketball and shuffleboard courts; cleans and maintains facilities and equipment associated with assigned area, such as the fish hatchery; excavates and readies spaces for burial; removes snow, ice and other hazards. * Performs other work as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Basic knowledge of methods, techniques, materials and equipment used in grounds maintenance work. * Basic knowledge of power lawn-equipment operation and maintenance. * Ability to understand and follow oral and written instructions. * Ability to learn to make minor maintenance repairs on tools, playground and related recreational equipment and facilities and sprinkling systems. * Ability to work out-of-doors in different climatic conditions for several hours at a time. EXPERIENCE: * Ability to read directions and safety requirements on fertilizers, pesticides and similar chemicals, and hand out power equipment. * 6-12 months experience in grounds maintenance work. * Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

**See below Addendum in regard to specific duties, knowledge and experience: Summary: The Operations Manager is responsible for planning and implementing operational goals, objectives and operations; carrying out budget, personnel, procurement and related administrative duties, management functions and ensuring complete support for facility activities. Duties may include the performance of specific line responsibilities assigned. Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required. Participates in the administration, management and coordination of specific facility operations. May develop and design work procedures and practices, including workflow. Determines overall scheduling of work accomplishment. Discusses program objectives, polices, procedures and scheduling with subordinate supervisory and other personnel. Receives and investigates complaints about work, personnel, residents, and other issues, responds and/or corrects such situations. Manages a specific facility operation. Interviews and selects applicants for employment, may train new employees in the use of materials, equipment, procedure, and other specific operations. Evaluates or reviews performance evaluations, takes disciplinary action, keeps personnel, resident or related records. Complies and submits information for regular and singular reports about specific facility operations, activities or problems, including conclusions and recommendations. May receive and carry out particular assignments regarding patient, visitor, family or employee complaint and other kinds of issues that require research, analysis and decision making of problematic situations. Complies and oversees financial, budget and other administrative operational needs. Evaluates past budget, compares against existing and planned staffing, materials and equipment needs and anticipated changes. Develops and administers approved budget. Reviews specific facility equipment and supplies in use, tests and selects new products, revises procedures to reflect operations. Performs related work as required. ADDENDUM: The Communications Director works closely with other city departments, elected officials, community organizations, and regional media. This work requires creativity and resourcefulness to accomplish goals and objectives. The ideal candidate is detail-oriented, highly organized, and possesses the ability to build effective professional relationships built on trust. RESPONSIBILITIES Serves as spokesperson and liaison for the County of Lehigh to the media on a variety of topics. Establishes, promotes and maintains effective relations with the media and advises officials, departments and employees on how to properly frame issues and present. Oversees the County's communications and outreach programs. Ensures that the County's virtual media, including but not limited to website, social and video technology, are current and relevant and that County accomplishments and programs are highlighted and reported appropriately. Ensures that the County's marketing effort is well coordinated, consistent and in accordance with good public relations practices. Creates proactive relationships with members of the regional media and serves as staff's contact person with the media to ensure a single source of the most accurate information. Leads the development and execution of new media strategy that leverages social networks and other electronic media to better engage the community. Develops appropriate policies and guidelines for the use of communication tools by County departments and staff. Prepares and directs the drafting of speeches, press releases, public service announcements, brochures, flyers, pamphlets, newsletters, articles, scripts and related communication tools for County officials and staff which enhance the County's public image. Attends County meetings and functions, public outreach events and community events. These events may occur during the regularly scheduled work day or in the early mornings, evenings or on weekends. May oversee the selection and training of personnel; assumes responsibility for motivating and evaluating assigned personnel; provides necessary training; initiates discipline procedures as is appropriate; assigns work to staff and personnel; monitors work activities to ensure safe work practices, work quality and accuracy; ensures compliance to applicable rules, policies and procedures. Prepares, manages and coordinates the development of the department budget. Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, County management and staff, and the public. Performs other related duties as required. QUALIFICATIONS Bachelor's degree, Masters preferred, in Journalism, Communications, Marketing, Business, or a closely related field. Four or more years of progressively responsible experience in public relations or performing a variety of professional level administrative support activities for a public agency or community organization including supervisory experience, in the public or private sector. Excellent communication and interpersonal skills for community engagement and partnership building. Understanding of principles and practices of communications, media, public relations, and community engagement in a local government setting Skills in writing, editing, graphic design, photography, media relations, and multimedia production (including audio, video, social media, and websites)

SECRETARIAL SUPPORT II-DISTRICT COURTS 2012 ESSENTIAL FUNCTIONS GENERAL DEFINITION Performs a variety of job tasks for effective operation and support of the magisterial district court at a decentralized court facility under the supervision of the District Court Operations Manager and the Magisterial District Judge. A person in this position will be responsible for processing Civil, Landlord/Tenant, Criminal, Traffic, and Non-Traffic cases per PA Rules of Court, Local rules and procedures, and AOPC procedures. In addition, this position requires receipting payments, preparing bank deposits, applying internal control procedures, and preparing various financial reports. A position in this class provides a variety of services in direct support of the manager and assists in developing and implementing new or changed procedures, workflow or similar processing methods and techniques. In addition, work may include oversight of other clerical positions. This position has a higher level of responsibility than other similar positions. The person in this position must maintain knowledge of and be able to perform the functions of the District Court Operations Manager as directed and in his/her absence. TYPICAL EXAMPLES OF WORK: * Processes electronic filings/enters citations, complaints and all other filings in the MDJS Computer System for Traffic, Non-traffic, Court Criminal, Civil, Landlord/Tenant, and Miscellaneous cases. Once entered, prepares the appropriate files. At the direction of the magisterial district judge, schedules trials, hearings and continuances. Enters case dispositions and/or judgments in the MDJS computer system as directed by the magisterial district judge. Prepares and handles the mailing of all notices as required by the Rules of Court. * Files all cases docketed in the magisterial district court according to the AOPC Procedures Manual and local procedure. Takes appropriate procedural actions and maintains files on all cases docketed in the magisterial district court according to the PA Rules of Court, local rules and procedures and the AOPC Procedures Manual. * Receipts and applies payments received daily and appropriately prepares bank deposits. Maintains accurate accounting records according to AOPC Procedures Manual and established local policies/procedures * Processes paperwork for Night/On-call shifts as required. * Assist District Court Operations Manager with essential functions required to continue daily operations of the District Court including, but not limited to, maintaining inventory and ordering supplies, entering payroll, coordinating court coverage, performing daily, weekly and monthly financial functions, monitoring case management reports, and additional tasks as required to ensure the efficient and effective operation of the District Court. * Performs general secretarial duties such as letter writing and correspondence, as directed by the Magisterial District Judge. Reviews incoming mail and responds as directed by the magisterial district judge. * Interacts effectively with the public, personnel and clients of the system. * Learns and complies with the internal control procedures as established. * Adheres to standards of conduct and decorum of the court. * Other duties as may be assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Maintain a professional working relationship with all District Court stakeholders including, but not limited to, public, co-workers, other departments/county employees, attorneys, police, etc. Knowledge of PA Rules of Court, Local Rules and Procedures and AOPC Policies and Procedures. Knowledge of Traffic, Non-Traffic, Civil, Landlord/Tenant, and Court Criminal case processing. Ability to effectively communicate information to internal and external stakeholders. Experience in computer applications required to complete job responsibilities including but not limited to MDJS, LCARS, Microsoft Word, Outlook, and various video conferencing formats. Must have ability to travel to various locations to provide clerical support and/or attend required training. ACCEPTABLE TRAINING AND EXPERIENCE: Highschool diploma or equivalent. Experience in District Courts or similar experience that provides comparative knowledge and ability to perform required job responsibilities.

Position: Per Diem - Part Time - Dependent Child Shelter Department Dependent Child Shelter Status Per Diem Starting Pay Rate $20.03 Hourly Hours Per Week 20.0 Exemption Status Non-Exempt Posting Date 01/12/2026 Closing Date 01/26/2026 Pay Grade 000000 Bargaining Unit PER DIEM TEMPORARY STAFF Posting Number 5600 Posting Notice: This position is assigned to BOTH the Detention Center & the Dependent Child Shelter programs. The Per Diem position is eligible for up to 60-hours per pay period and no more than 1,000 hours per calendar year. See Conditions of Employment for additional details. Nature of Work * This position is a professional counseling position at the Edmund L. Thomas Adolescent Center within the Erie County Office of Children and Youth and reports directly to the Program Director. Juvenile Counselors accept work assignments in the Detention Center Program or the Dependent Shelter Program. The primary responsibility of the Juvenile Counselor is to provide for the care, supervision and security of the adolescents and children residing at the Center. Duties & Responsibilities * Ability to obtain certification in Safe Crisis Management (SCM), a mandated training aimed at equipping staff with knowledge and skills that will allow them to prevent, de-escalate and safely intervene (physically and non-physically) with individuals who demonstrate extremely disruptive behaviors that may become or are harmful to themselves or others. * Conducts interviews to gather information essential to the assessment and intervention for each individual child. Includes contacts with the child, family members and collateral contacts such as the Children and Youth caseworkers, Juvenile Probation officers, mental health professionals and various other clinicians pertinent to case management. * Knowledge of Pennsylvania Department of Human Services 3800 regulations. Ensure that programmatic standards meet or exceed these expectations. * Provides counseling to residents and their families to aid them in achieving a more satisfactory adjustment to their program situations. Monitors family visitation. * Monitors special needs of the residents. Assesses physical stamina, strength and coordination of the child. Monitors for problems common and/or unique to disturbed adolescents and children, such as insomnia, enuresis, encopresis, anorexia, bulimia, etc. Arrange for emergency medical care when necessary. May include direct provision of CPR and First Aid as indicated. * Participates in daily outdoor and indoor physical fitness programs for the residents. Conducts individual and group counseling. Prepares group discussion topics and procedures. Maintains positive community involvement and relationships. * Applies appropriate disciplinary action when necessary. Reviews expectations with residents. Clarifies consequences of inappropriate behavior. Encourages development of more pro-social behavior through the use of shaping techniques and established behavior modification programs. * Prepares residents for appointments such as Court hearings and psychological testing. Clarifies expectations. Assures that child is available for release. * Supervises all activities of the residents. Monitors youth separated from the group. Assures their safety and security as well as their emotional well-being. Monitors all residents during the night hours. * Organizes and assigns residents chores. Supervises their completion. * Prepares daily observation reports. Records child's adjustment to each aspect of the program. Records child's interaction with peers, staff and visitors. Records any specific emotional/social problems noted during the shift. * Maintains confidentiality of records. Exercises appropriate professional discretion in sharing information orally regarding clients. * Participates in meetings for the purpose of diagnosis and treatment planning. * Attends relevant in-service and other training. Reads available books, journals and other literature regarding children and adolescent development, emotional disorders and treatment. * Works closely with other social agencies, Courts and community resources. Attends staff meetings. * Performs other related duties as required. * PLEASE NOTE: * This is part-time, intermittent (non-permanent) work with no benefits. * Employees serving in this capacity receive calls for first shift, second shift, third shift, evening, weekend and holiday hours. * By indicating your availability for this position, you are indicating that you are available to work such hours if called. Minimum Requirements * Must have a Valid Driver's License * Minimum of 1 year Experience Working with Adolescents and a Bachelor's Degree in the Behavioral Sciences or an Associate's Degree or 60 College Credits Conditions Of Employment * All new hires in the Department of Human Services are required to provide and are subject to Pennsylvania Criminal and Child Abuse Clearances as well as an FBI fingerprint clearance. * Applicants must possess agility and basic skills required to successfully pass SCM certification requirements. * Applicants are required to submit an Authorization for Release of Information for Purposes of Driving History Check.

Job Description Summary: The Community Intervention Specialist plays a key role in connecting the District Attorney's Office with the community it serves. This position helps strengthen public trust, improve community understanding of the criminal justice system, and support crime prevention and victim services initiatives. This position also plays a significant role in the initiation, distribution, and monitoring of grants and other disbursements made through the District Attorney's Office. The Community Intervention Specialist must have robust interpersonal, communication, and public-speaking skills and an understanding of the criminal justice system. The position requires strong organizational and time-management skills as well as the ability to engage effectively with individuals from diverse backgrounds. The Community Intervention Specialist should be passionate about civic engagement and committed to building positive relationships between the District Attorney's Office and community members throughout Lehigh County. Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required. Key Responsibilities Develop and maintain relationships with community groups, schools, local agencies, faith-based organizations, and neighborhood associations. Understand the permissible uses of funds arising from Drug Asset Forfeitures and the opioid litigation settlement and monitor compliance with those permissible uses. Understand the general concepts relating to the grant application process; including grant writing and compliance. Plan and participate in outreach events, town halls, and public forums to promote understanding of the District Attorney's Office's mission, programs, and services. Assist with victim outreach, resource referrals, and public education campaigns. Represent the District Attorney's Office at community meetings, safety fairs, and local events. Gather and share community feedback to help the office address concerns and improve service delivery. Prepare outreach materials, social media content, and reports summarizing engagement activities and outcomes. Maintain accurate records of outreach activities, partnerships, and event participation. Travel locally to meetings, schools, and other community locations. Supervisory Responsibilities: The Position has no supervisory responsibility. Education/Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills: Choose an item. Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Mathematical Skills: Choose an item. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with a variety of abstract and concrete variables.

GENERAL DEFINITION: This is accounting work at the full performance level, maintaining accounting, budgeting and related financial systems in an operating agency or the County's central fiscal office. A position in this class develops, implements, analyzes and reports accounting and fiscal records for a variety of programs. Work may include overseeing the work of lower level technical or clerical personnel, but the emphasis is on the personally performed work in the accounting field. A position in this class is differentiated from those in related classes by the accounting nature of the work and the responsibility for the independent accomplishment of ongoing and/or functional assignments. A position in this class reports directly to a supervisory accounting or administrative position. TYPICAL EXAMPLES OF WORK: (Illustrative Only) * Maintains, or oversees the maintenance of, general ledgers, accounts and systems, insuring compliance with law, regulations, requirements, and established financial management and control procedures; establishes and implements billing systems for user agencies, contractors, Federal and/or State reimbursement and similar sources of revenue; carries out treasury management activities; reviews and/or oversees idle accounts and recommends investment of same; reconciles accounts; reviews and approves, or recommends approval of payroll, vendor and other payments. * Develops internal forms and procedures for use in budget development and administration; reviews budget submissions from operating offices, analyzing same for conformance to instructions, completeness of information, explanation, justification, etc. for changes to base data; works with and assists submitting official to insure clarity and completeness of submission; administers budget throughout year, comparing rate of expenditure against projection; notifies officials in operating offices and higher level fiscal personnel of such findings, spending trends, and other relevant issues; develops recordskeeping systems for use by non-accounting personnel in operating offices; advises operating personnel of means to more effectively record, control and report accounts, budget and other fiscal activities. * Extracts, extrapolates and develops accounting and financial data for use in budget, planning and management activities; performs cost analyses of programs accomplished and services provided; prepares reports for internal use and submission to other County and/or Court offices, and State and Federal agencies, including financial management analysis. * May oversee work of lower level technical and/or clerical positions; reviews transactions of those personnel, insuring completeness and accuracy of work; provides advice and assistance on general working methods, as well as, specific tasks; keeps higher level personnel informed of difficult and/or unusual problems encountered. * Performs related work as required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Thorough knowledge of accounting methods, techniques and requirements governing governmental financial systems. * Thorough knowledge of accounting goals, objectives, principles and practices pertaining to budget development and administration. * Knowledge of Federal and State accounting procedures and reporting requirements governing participation in governmental grants-in-aid, reimbursement, and other fiscal programs. * Knowledge of financial management and reporting methods, techniques and standards. * Skill in preparing statistical, accounting, and financial statements. * Ability to establish and maintain effective working relationships with associates, officials in operating offices, and others involved in accounting and budget work. ACCEPTABLE TRAINING AND EXPERIENCE: * Education equivalent to completion of a Bachelor's degree program with major course work in accounting or business or public administration. * One to two years of governmental accounting experience. * Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

Job Description GENERAL DEFINITION: As a Special Operations Member of the Lehigh County Emergency Rescue Team, you will be responsible for executing high-risk rescue operations and specialized emergency response missions. Your role will be crucial in ensuring the safety and well-being of individuals in critical situations, requiring advanced skills, training, and a commitment to teamwork. TYPICAL EXAMPLES OF WORK: (Illustrative Only) High-Risk Rescue Operations: Execute technical rescues in challenging environments such as swift water, confined spaces, high-angle settings, and collapsed structures. Specialized Emergency Response: Provide expertise and support in incidents involving hazardous materials, mass casualty incidents, and urban search and rescue (USAR) scenarios. Equipment and Tool Proficiency: Maintain and operate specialized equipment and tools required for various rescue operations, ensuring readiness and functionality at all times. Team Collaboration: Work closely with other emergency response units, including fire departments, law enforcement agencies, and medical personnel, to coordinate and execute complex operations seamlessly. Training and Development: Continuously participate in training exercises and professional development programs to enhance skills in technical rescue techniques, emergency medical care, and incident command systems. Community Engagement: Educate and engage with the community on emergency preparedness and safety practices through public demonstrations and outreach initiatives. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the Emergency Alerting System. Ability to interact with other public safety agencies and cleanup contractors at an incident scene. Knowledge of EPA, OSHA, NFPA and other regulatory requirements. Knowledge of emergency response protocols. Knowledge of Pennsylvania Act 1990-165 Hazardous Material Emergency Planning and Response Act and other enabling legislation. Ability to operate a variety of environmental monitoring equipment. Ability to read and assimilate information from highly technical written manuals and materials. Ability to speak, read and write English clearly and understandably. Ability to read and discern visual images and colors on a variety of media, including computer video display terminals. Ability to work with hand and power tools. Ability to lift heavy tool kits, spill containment booms, bundles of pads, bags of spill absorbent, etc. Accuracy in written and typed work assignments. Ability to present ideas both orally and written. Successful completion of a criminal history investigation. ACCEPTABLE TRAINING AND EXPERIENCE: High school diploma or possession of a GED Certificate from a recognized issuing agency. Minimum certified competency at the OSHA Hazardous Materials Technician level, preferably including Incident Command. Documented career/volunteer-working experience with a public safety agency. Experience or education in the operation of computer equipment, peripherals, media, etc. Experience in providing training to Spec Ops members and other public safety agencies. Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills, and abilities cited above.

General Definition: This is advanced clerical work, performing procedural processing tasks, including those of voter registration. A position in this class processes involved, multi-step procedures requiring gathering and verifying information, determining requirements and if further action is needed. A position in this class is differentiated from those in related classes by the individual responsibility for carrying out and accounting for assigned processes that facilitate the accomplishment of elections. A position in this class reports directly to a higher-level administrative position. Typical Examples of Work: (Illustrative Only) * Maintains current records and manages workload for incoming voter registration and mail in ballot applications. * Recruits district election officials, assists in training, and maintains frequent communication with officials to support and conduct elections. * Responds to impact of new and revised election and registration laws and regulations. * Performs related work as required. Required Knowledge, Skills and Abilities: * Knowledge of Federal, State, and local election laws and regulations. * Comprehensive knowledge of procedural and processing requirements governing workflow, work operations, recordkeeping, documentation and similar functions in a governmental office. * Skill in organizing workload, establishing priorities and insuring the completion of clerical duties. * Skill in gathering information from and responding to a variety of individuals, both within and outside of the County. * Ability to establish, maintain, and communicate effective working relationships with associates and members of the public. * Ability to operate typewriting, computing, and other office equipment. Acceptable Training and Experience: * Education equivalent to completion of the twelfth school grade. * Three to four years clerical experience in an administrative, professional, governmental or judicial setting which has included one year of experience, in the area of specialization, at the full performance level. * Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above. BACKGROUND CHECK: YES BARGAINING UNIT: NO

This position requires working at the County Regional Central Booking Center located inside the Lehigh County Prison and involves photographing, fingerprinting, DUI testing and monitoring arraignments for adults and juveniles who were arrested for various crimes by Police Departments throughout the County. TYPICAL EXAMPLES OF WORK: (Illustrative Only) * Photographs defendants using the CPIN system. * Fingerprints defendants using the LIVESCAN system. * Coordinates arraignments with the various Lehigh County Magisterial District Judges offices. * Videotapes, interviews and tests suspected DUI operators. * Monitors defendants for their safety and welfare while in custody. * Prepares paperwork for Lehigh County Prison, defendants and the Court system. * Processes the transition of defendants and their personal property to Lehigh County Prison. * Performs related work as required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Ability to interact with law-enforcement personnel and defendants. Knowledge of the criminal justice process. * Basic understanding of the criminal offenses grading system. Knowledge of different criminal forms. * Basic computer knowledge. ACCEPTABLE TRAINING AND EXPERIENCE: * Education equivalent to completion of the twelfth school grade with two years experience as a Police Officer or an Associates Degree. * Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above. Schedule: Hours to be determined by Appointing Authority. Experience: Please see above job description. Education: Associate's Degree Comments: Employee must provide own transportation. A criminal background check is required.

Job Description This position is for a part-time, Spanish-speaking probation officer who will instruct the Alcohol Highway Safe Driving School classes at the Lehigh County Courthouse. This is not a traditional probation officer position. The sole responsibilities of this position are to attain certification through the Pennsylvania DUI Association to be an Alcohol Highway Safe Driving School instructor, at no cost to the applicant, and to teach Spanish Alcohol Highway Safe Driving School to individuals under probation/parole supervision who were arrested for Driving under the Influence and are Spanish speaking only. The Pennsylvania DUI Association requires that all instructors be at least 21 years of age, possess a Bachelor's Degree, and possess a valid driver's license.

GENERAL DEFINITION: will be assigned to Juvenile Dependency. This is administrative work involving jury management, overseeing the development of Court lists, monitoring and administering the Court list and assigning matters to judges for disposition. A position in this class gathers and maintains data on all types of cases including juvenile, civil and criminal matters. A position in this class also monitors caseflow and recommends policies and procedures designed to improve caseflow. A person in this position serves as the contact person for inquiries from other Court systems, County offices, judges, members of the bar and the general public. A position in this class reports directly to a higher level Court operations position. TYPICAL EXAMPLES OF WORK: (Illustrative Only) * Plans, prepares and monitors the flow of all cases throughout the Court system, suggests programs to the Court which are designed to improve caseflow management and expedite the disposition. * Assigns work to the Calendar Control Officers. * Schedules all Court proceedings for the judges. * Monitors case dispositions. * Gathers and analyzes statistical data. * Assigns cases to Judges. * Plans, assigns and reviews the work of clerical personnel engaged in preparing juror summons and vouchers, determines number of persons needed for jury duty taking into consideration number of postponement of jury duty and directs appropriate response, explains requirements and procedures to jurors, assists jurors in resolving problems that develop as a result of their service. * Investigates and resolves problems and complaints regarding scheduling and/or operational issues. * Performs related work as required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Thorough knowledge of caseflow practices and procedures as found at the Court of Common Pleas level. * Thorough knowledge of jury management, including laws, regulations and guidelines. * Knowledge of the methods, techniques and operating procedures commonly used in Court scheduling work. * Skill in establishing priorities, balancing competing interests and coordinating many schedules. * Ability to plan and assign the work of clerical personnel engaged in Court support work. * Ability to gather, analyze and summarize statistical information. ACCEPTABLE TRAINING AND EXPERIENCE: * Education equivalent to completion of a Bachelor's degree program with course work in business, public administration or a closely related field. * Two years of administrative experience in a legal, governmental or judicial organization. * Any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

Caseworker II Department Children & Youth Status Full Time Starting Pay Rate $20.03 Hourly Hours Per Week 37.5 Exemption Status Non-Exempt Posting Date 01/13/2026 Closing Date 01/26/2026 Pay Grade PC11 Bargaining Unit PSSU CASEWORKER Posting Number 5604 Posting Notice: Erie County offers a generous fringe benefit package including low-cost medical, dental, and vision; fourteen paid holidays; up to eleven combined personal and vacation days in the first year of employment. Definition of Class * Entry-level professional social service work in a County Children & Youth, Mental Health/Intellectual Disabilities or Human Services Agency * Participates in trainings which provide information on methods, procedures, rules and regulations necessary to perform social service and case management supportive services to children, youth, families, persons with complex social and emotional concerns and others to assist them with social, economic, emotional or physical adjustments. This position works under the close supervision of an administrative or professional supervisor. Nature of Work * Participates in training programs providing basic knowledge relative to agency purpose, services provided, client population characteristics and applicable laws. This position performs a variety of entry-level social services and case management duties, assists clients/families in using developing and using their own potential in resolving their social, health, emotional, and economic problems, guides clients/families in home and budget management, housing, child care , employment and living arrangements, and schedules/conducts interviews and follow-up visits to provide counseling. A Caseworker 1 can also testify in court under supervision and make referrals to other public and private social services and community agencies. * Participate in peer group with all members of the unit. * Attend staff meetings of the entire Agency personnel. * Attend inter-agency meetings such as the Multi-Disciplinary Team, Supervisory Review and Shelter Discharge meetings, and mental health team meetings for the purpose of coordination of treatment plans. Read memoranda to keep informed of Agency procedural changes and statewide regulation changes. * Performs related work as required. Duties & Responsibilities * Gathers/assesses information, evaluating risk/safety within family home, evaluating environmental safety of a child/family, or discussing issues relevant to the family. Direct services also include contacts with foster families, group homes, and institutions caring for children under Court Order, and with adoption resources, if parental rights have been terminated. * Utilization of treatment team planning, collaborative service with community providers, participation in Agency supportive and administrative team meetings and multiple disciplinary team meetings. * Interactions with family members, other Agency staff, community professionals/general public completed professionally. * Reporting child abuse/neglect to ChildLine/Intake, completing social histories, completing child assessments, assessing risk, completing and assisting to implement safety plans, discussion and mutual completion of Family Service Plans/Child Permanency Plans. * Makes culturally appropriate, community based referrals for child/family. * Assess/document risk to the child's physical and/or emotional well-being through direct contact with family members, completion of a child assessment and via collateral resources. Complete a thorough assessment of immediate threats to safety and construct a plan that protects the child from those threats. * Secure County Social Services Aide services for family/child as indicated for support, parent education, transportation, or assisting in providing other ancillary services. Transport child to medical, mental health appointments, etc., if parents or County Social Services Aides are unable. * Intervene when environmental, parent-child/family crisis suggests possible harm to the child. Secure safety using available family supports. Refer child to Juvenile Court requirements. Secure the least restrictive placement that meets the child's safety, emotional/physical needs in a culturally appropriate environment. * Enact out of home placement according to state/federal laws and regulations, Agency policies and Juvenile Court requirements. Secure the least restrictive placement that meets the child's safety, emotional and physical needs in a culturally appropriate environment. * Monitor child's adjustment to out-of-home placement by meeting with the child and his/her caretaker monthly minimally. Arrange visitation to occur regularly between patient/child to facilitate child's return home. * Prepare for, attend and testify at all Court hearings. Prepare correspondence to the Court/attorneys regarding visitation plans, changes in case situations, runaways, and releases of information. Prepares progress reports/evaluations for Juvenile Court. Consult attorneys/Court coordinators. Arrange for delivery of subpoenas. Explain rights/recommendations to clients. * Select the adoptive home which best suits the needs of the child or sibling group. Apply for subsidies. Prepare child for adoption. * Service Accountability Responsibilities include: * Complete case record documentation. * Compose Court summaries. * Complete inter-office reports (mileage, expense reports, weekly schedules, etc.). * Keep Agency informed of out-of-office appointments. * Supervision and Training: * Attend supervisor sessions with Casework Supervisor. Keep supervisor informed of significant events with clients; collaborate on treatment planning/techniques to use in contacts with families and to deal with any problems the caseworker may have in working with a family. * Attend in-house training sessions with training supervisor. * Attend training sessions required by the state for Child Welfare Caseworker Certification. After completion of State mandatory training, caseworker must complete a minimum of 20 hours of training each calendar year to keep their caseworker status. * Will be mentored during their 6 month probationary period to enhance their abilities to service families and to assist in the learning experience. Knowledge, Skills, & Abilities * Knowledge of basic economics, sociology, psychology and other social science principles. * Knowledge of current social, economic and health problems and their impact on the growth and development of people. * Ability to understand and accept the needs and rights of others in working with persons with complex social and emotional concerns and economically disadvantaged children and adults. * Ability to learn how to effectively interact with individuals and families and as a team member. * Ability to interpret and apply relevant laws and conduct individual and family interviews. * Ability to express ideas. Minimum Requirements * Bachelor's Degree including 12 Credits in Sociology, Social Welfare or related Social Services or 2 years of experience as a county Social Services Aide and 2 years of college, including 12 Credits in Sociology, Social Welfare or other related Social Sciences * Must have a Valid Driver's License Supervision Received * Supervision provided by a Casework Supervisor during regular weekly meetings, peer group, and weekly meetings with training supervisor upon hire for 3 months and as needed thereafter. Conditions Of Employment * Required to provide and are subject to Pennsylvania criminal and child abuse clearances as well as an FBI fingerprint clearance.

GENERAL DEFINITION: This is secretarial support work at the full performance level. A position in this class provides a variety of support services for one to four individuals. Work may include individual responsibility for procedural processing of particular functions, but the primary emphasis is on traditional secretarial support services, such as gathering data, organizing, typing and controlling workflow, records keeping and general clerical assistance functions. A position in this class is differentiated from those in related ones by the incumbent's individual responsibility for accomplishing the primary assignment which is to facilitate the work of those supported. A position in this class reports directly to a technical, professional or administrative position. TYPICAL EXAMPLES OF WORK: (Illustrative Only) Receives and reviews incoming mail; determines nature of material and procedural action required; identifies subject and relationship to current and/or historical activities; may assemble available records, correspondence or other information and attaches for others' use; refers materials to appropriate individuals, both within and outside of office; greets visitors and callers; determines nature of business; explains information, approvals, processes and other procedural elements needed for action; insures understanding and accomplishment of same prior to referral for action; refers others to more appropriate office or individual for assistance. Schedules appointments and meetings for supervisor and other assigned staff on a daily basis; places telephone calls for supervisor to secure and provide information on his or her behalf; schedules conferences, coordinating participants' schedules; secures meeting room; notifies all parties of date, time, place and topic; makes arrangements for any needed equipment or other support; may prepare summaries of background information for use in such conferences. Types correspondence, memoranda, reports, opinions, petitions, agreements, contracts, reports and similar narrative and statistical material from recorded dictation, stenographic or other notes, handwritten drafts or other source material; proofreads such work and corrects typographical errors; may take stenographic or other notes of dictated correspondence, documents and other items; composes routine correspondence such as cover letters, responses to invitations and referrals; establishes and maintains office files of such materials for staff use; processes paperwork for official filing and distribution to offices and individuals both within and outside of the County or the Court. May oversee work of other office clerical staff. Performs related work as required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of clerical procedural and processing requirements governing records keeping, documentation and similar office functions in administrative, governmental, judicial or similar offices. Thorough knowledge of English usage, grammar, spelling and punctuation as used in clerical- processing assignments in governmental or judicial offices. Basic knowledge of the organizational and functional relationships within the County, the Court and related organizations. Skill in gathering information from and explaining procedural and/or processing requirements to visitors, callers, clients, members of the public and representatives from other offices, both within and outside of the County or the Court. Skill in organizing workload, establishing priorities and completing clerical-processing requirements. Skill in operating typewriting, word-processing, copying and other office equipment, as required by work assignment. Ability to use word-processing, spreadsheet, database, graphics and/or similar computer programs, when required by work assignment. Ability to take accurate notes of discussions and dictated material in order to produce draft and/or final correspondence, documents and other items, when required by work assignment. Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, representatives of other offices and members of the public. ACCEPTABLE TRAINING AND EXPERIENCE: Education equivalent to completion of the twelfth school grade. Three to four years clerical experience in an administrative, professional, governmental or judicial setting, one year which shall have been at the full performance level. Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

Job Description TITLE: Appraiser I DEPARTMENT: ASSESSMENT REPORTS TO: DIRECTOR / ASSISTANT DIRECTOR FLSA STATUS: Non-Exempt Summary: The Appraiser I is responsible for determining values of residential and agricultural land, buildings, and building improvements for tax assessment purposes. Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required. Study building plans, specifications, and sales information to gather data required for appraisals, such as zoning, size, use, location, quality of construction, depreciation, and cost and market data. Visit and inspect property, including residential and agricultural, to gather and/or verify such information. Measure and list data about property, verify information, and determine validity of sales data. Determine and/or verify factors such as size and type of construction, including quality of workmanship and materials. Determine conformance to filed plans and specifications. Review and analyze information collected; upon licensure, determine appraised value of residential and agricultural property, considering market trends, depreciation, observed obsolescence, costs, and other factors affecting property values. Correlate estimates made by various recognized methods to arrive at a fair appraisal value. Talk with property owners and taxpayers, supplying information, answering questions, and resolving complaints regarding assessment appraisal techniques and/or appraised values. Complete forms and checklists and make narrative notes of information found analyses performed, and determination reached. Maintain records of appraisals. Perform related work as required. Supervisory Responsibilities: The Appraiser I has supervisory responsibility for approximately (0) direct reports. Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information. Education/Experience: High school diploma or GED equivalent Completion of a basic course of study under the aegis of the Assessors' Association of Pennsylvania, or the International Association of Assessing Officers within 12 months of employment. Designation as a Certified Pennsylvania Evaluator (C.P.E.) as administered by the State Board of Certified Real Estate Appraisers within 12 months of employment. Six (6) months of real property appraisal or assessment experience. Basic knowledge of factors affecting residential and agricultural property values. Basic knowledge of mathematical methods and techniques used to determine shape, size, and area of structures or parcels of land. Basic knowledge of residential construction practices. Ability to determine and secure factors needed to appraise residential and agricultural properties. Ability to study and utilize current market trends, sales, zoning and related elements affecting real property values. Ability to read and understand building construction plans and specifications. Ability to establish and maintain effective working relationships with associates, property owners, and the general public. Must possess a valid driver's license issued by the Commonwealth of Pennsylvania and have a safe driving record. Equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

At Allegheny County Department of Human Services (ACDHS), our mission is to improve the welfare of the Countys most vulnerable residents. We operate, influence, and fund essential services worth over $1 billion that more than 200,000 residents depend on each year, including treatment for mental health and addiction, homeless housing, and child and older adult protective services. Over the past 20 years, we have built a national reputation for being on the cutting edge of state and local governments using analytics and technology to deliver more effective and efficient public services. We are currently seeking an Infrastructure Engineer to support and improve a hybrid environment with a primary focus on Microsoft Azure, on-prem infrastructure and strong networking. This rolefocuses on reliable operations, secure connectivity between environments, and cleardocumentation. Key Responsibilities Support Azure network and infrastructure operations, including VNets, subnets, NSGs,routing, Azure Firewall concepts, and Application Gateway basics. Support hybrid connectivity between Azure and on-prem environments, including VPNtroubleshooting and connectivity health checks. Support Azure load balancing and traffic flow patterns used by internal applications. Partner with application and DevOps teams to deliver secure, stable infrastructure andpredictable changes. Support on-prem infrastructure as needed, including servers and core hardware lifecycletasks coordinated with enterprise network partners. Participate in an on-call rotation and respond to after-hours incidents per establishedprocedures. Participate in incident response, root cause analysis, and follow-up remediation forinfrastructure and connectivity issues. Maintain network diagrams, runbooks, and configuration documentation. Keepdocumentation current after changes. Support repeatable builds and configuration through standard templates and automationwhere available. Perform other duties as assigned. Required Qualifications 3 or more years of hands-on experience supporting Azure infrastructure with a strongemphasis on Azure networking. Working knowledge of IP networking, routing, DNS, DHCP, VPNs, and firewallconcepts. Experience troubleshooting hybrid connectivity between cloud and on-premenvironments. Experience working with physical networking hardware in an enterprise environment,such as switches, routers, or firewalls. Strong documentation habits and experience working within change control and incidentmanagement processes. Preferred Qualifications AWS exposure, including VPC basics, routing tables, security groups, and VPN concepts. Scripting experience (PowerShell, Bash, or Python) used for operations automation. Experience with ExpressRoute concepts or support work. Experience with Infrastructure as Code tools such as Terraform. Exposure to CI/CD practices or container platforms (Docker or Kubernetes).Scripting experience (PowerShell, Bash, or Python) used for operations automation. If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by CAI. DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work. -From the organizations statement on Equity and Inclusion AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D