A leading tech company is seeking a Growth Marketer to drive product adoption and revenue using data-driven strategies. The ideal candidate will have 6-8 years of experience in growth or product marketing within a fast-paced tech environment. Responsibilities include collaborating across teams to enhance consumer engagement and informing go-to-market strategies. The company offers competitive compensation, stock options, and a flexible work environment, fostering both remote and in-person collaboration.
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$100k-154k yearly est. 2d ago
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Epic Cadence Analyst
Onpoint Search Consultants 4.2
Los Angeles, CA jobs
What you will find ...
100% REMOTE
exceptional benefits (pension plan options)
top ranked hospital in the U.S.
What you will do ...
design & build Epic Cadence
build Epic Security
break-fix & support Epic Cadence
implement Epic Security for scheduling
liaison with operational stakeholders
Wish list ...
5+ years Epic Cadence & Epic Security build
REQUIRED Epic Cadence Certification
REQUIRED Epic Security Certification
recent Epic Security work
Decision Tree a plus
$60k-90k yearly est. 3d ago
Manager, Contract Logistics (1st Shift) - Rialto CA
APL Logistics Ltd. 4.6
Rialto, CA jobs
Under the direction of a General Manager, this position manages one or more cost centers. Within the scope of this position's responsibilities, the incumbent must apply the APL Logistics Continuous Improvement (ACI) Model for operational efficiency to improve business processes, increase proficiency and increase efficiency through waste elimination while at the same time, meeting Corporate values and objectives.
Responsibilities
RESPONSIBILITIES:
This position is responsible for, but not limited to, the following:
Manage daily activity of warehouse to include personnel scheduling and supervision.
Manage proper and safe utilization of space, equipment, building and personnel.
Coordinate between warehouse and office operations.
Qualifications
QUALIFICATIONS:
Minimum Qualifications:
Minimum 2 years management/supervision experience.
Must be knowledgeable in warehouse management and operations, including equipment and its proper use and maintenance.
Must be able to manage budgets
Must be able to make good decisions.
Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all people.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
Additional Knowledge, Skills & Abilities
Must be able to manage budgets
Must be able to make good decisions.
Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all people.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
The typical starting salary range for this position is: $106,308 - $116,308.
The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
• PTO
• 6 days sick time
• 9 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program
Work Location Requirement - APL Logistics:
Employees residing within 25 miles of an APL Logistics Hub Office (AZ, FL, MI, NC, OR) are required to follow a designated Hybrid schedule as described below: Fully on-site, or fully remote schedules are determined based on role and business needs.
• Hybrid employees must report to the office 8 days per month, scheduled by their supervisor.
• Warehouse roles are typically fully on-site.
• Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs.
Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols. Commuting costs are not reimbursed. Adherence to this policy is a condition of employment.
About Us
MAKING THE IMPOSSIBLE, POSSIBLE
APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.
AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.
EEO Statement for US-
The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Inside Relationship Rep - CCI
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Hourly pay rate is $20.87 - $31.35/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $34,008.00.
Job Description
Client Solutions Retention Representative
Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you.
At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.
We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career.
Ready to work with a team that's as invested in your success as you are? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
A true team environment, with 3 days of real-life collaboration in the office.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
What You'll Do
You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing:
Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers.
Answering customer billing calls creating a best in class experience while assisting with billing related needs.
Driving additional revenue with a focus on customer needs and exploring upsell opportunities.
Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell.
Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons.
Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported.
Working with sales support to find the best solutions and resolve installation or service challenges.
Educating customers on how to maximize their Cox Business products and services, including features, billing and charges.
Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies.
Who You Are
You're an empathetic listener with a knack for solving problems. Here's what sets you apart:
Minimum:
5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field.
Proficiency with computers and common business software.
Preferred:
An associate degree or technical certification in a related discipline.
B2B sales experience with a proven track record of meeting quotas.
Background in revenue generation or customer retention roles.
Experience in the communications industry or with a major communications equipment vendor.
Your next big opportunity starts here. Apply to Cox today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.9-31.4 hourly Auto-Apply 24d ago
QA Intern (remote)
Show 4.1
San Francisco, CA jobs
As a QA Engineer Intern, you will work alongside our small team of engineers to develop new features and provide a world-class user experience for our customers.
Responsibilities include:
Develop and execute against test plans with a focus on automation
Help us develop testing tools and build test automation frameworks
Hunt down those bugs, reproduce, report, and document them
Qualifications
Pursuing BS in Computer Science or related field
Passionate about QA. Previous QA experience is a big plus
Demonstrated ability to work as a self-starter in a collaborative, self-directed manner in a fast-paced environment
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.
$31k-43k yearly est. 60d+ ago
Care Coordinator - Children's Long-term Support Waiver Program - Walworth County
LSS 4.0
Elkhorn, WI jobs
Now Hiring: Care Coordinator - Children's Long-Term Support (CLTS) Program
Walworth County, WI
Full-Time | M-F, First Shift | Hybrid Work Option
Make a difference in the lives of children and families!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a dedicated Care Coordinator to join our CLTS Waiver Program team in Walworth County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to live safely in their homes and communities. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services with compassion and care.
What You'll Do
Assess children's functional abilities using approved tools
Develop and implement individualized service plans with families and providers
Facilitate team meetings and coordinate services based on family-centered goals
Maintain accurate documentation and meet all regulatory timelines
Collaborate with internal teams and external agencies to support families
Testify in legal proceedings when required
Communicate clearly with families, providers, and team members
Participate in staff development, training, and supervision
Perks & Benefits
Medical, Dental & Vision Insurance
Flex Spending (Health & Dependent Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Contribution
Calm Wellness App - Premium Access
Public Service Loan Forgiveness (PSLF) Eligibility + Navigation Support
Early Earned Wage Access (UKG Wallet)
Employee Assistance Program
Service Awards & Recognition
Remote Work Perks: Up to 2 days/week from home
Qualifications
Bachelor's degree in Social Work or a related human services field (e.g., Psychology, Special Education, Counseling, etc.)
Minimum 1 year of experience working with children and/or youth with disabilities
Bilingual fluency in Spanish is preferred but not required
Proficient in computer systems and electronic health records
Strong interpersonal and organizational skills
Valid driver's license and reliable transportation (MVR check required)
Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
Join a team that's making a real impact. Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$38k-51k yearly est. 60d+ ago
Marine Mechanical Engineer (Mid-Level) - Seattle, WA
Glosten 3.8
Seattle, WA jobs
Company Overview: Glosten is a naval architecture and marine engineering firm that has served the marine industry for over 65 years. We work in teams to accomplish exciting projects in a stimulating, fast-paced, and collegial environment. We are an employee-owned company drawn to unique and challenging marine projects. We have grown steadily and deliberately to a team of 120 employees who are ready to solve complex problems and think outside the box. We continuously strive to improve our business practices and technical performance to better serve the industry. We believe the secret to our success is our talented team and our culture of mutual respect and cooperation.
Job Description
We are seeking a talented Marine Mechanical Engineer to join our marine engineering team.
We are looking for candidates who:
Are passionate about the maritime industry.
Thrive in a culture of collaboration, innovation, and integrity.
Embrace a philosophy of client service by solving real-world problems clients face in the maritime industry, supporting their best interests and building lasting partnerships through reliable service and dependable solutions.
Are motivated to identify and pursue internal and external professional growth opportunities, including areas outside their specific discipline.
Responsibilities:
Design and develop shipboard systems on marine vessels, ensuring compliance with industry standards, marine regulations, and best practices.
Perform feasibility and trade studies to evaluate the best design solutions for our clients.
Conduct calculations and analysis for ship auxiliary system design, propulsion system sizing, HVAC system design and various other marine systems.
Create and review technical drawings, schematics, specifications, and documentation for regulatory review and shipyard cost estimating.
Lead engineering teams, assign tasks, provide technical oversight, manage scope and budget, schedule, and develop proposals.
Collaborate with cross-functional teams to ensure seamless integration of mechanical designs into vessels.
Stay updated on recent developments in marine engineering and incorporate this knowledge into projects.
Provide technical support and guidance to junior engineers and other team members.
Qualifications:
Minimum four (4) years of experience in a maritime design environment, consulting engineering experience is preferred.
Bachelor's degree in marine engineering, naval architecture, mechanical engineering, or electrical engineering.
Professional Engineering (PE) Licensure in a relevant discipline is expected. Applicants without PE license who would be eligible to take the licensing exam in their first year may be considered.
Proficiency with CAD software (AutoCAD, Rhino3D, and SolidWorks) and Microsoft Office software packages.
Strong communication, technical writing, teamwork abilities, and excellent problem solving skills.
Experience designing to regulatory rules such as American Bureau of Shipping (ABS) Rules for Building and Classing Marine Vessels and Code of Federal Regulations (CFR) Title 46: Shipping.
Must be authorized to work in the United States. Due to project restrictions, Glosten will only consider applicants with unrestricted access to work in the United States or those eligible for TN visas.
Some travel and fieldwork are required. Some project assignments may require a valid driver's license, current passport, and/or TWIC card.
Glosten offers a comprehensive benefits package including medical/dental coverage, paid time off, tuition reimbursement, bonus and profit-sharing plans, and a 401(k) plan.
Once 90 days has been successfully completed, associates may work in accordance with our hybrid remote work policy.
Glosten is proud to provide equal employment opportunity to all employees and applicants for employment. To provide equal employment and advancement opportunities to all, employment decisions will be based on merit, qualifications, and abilities. Glosten does not discriminate in employment opportunities or practices on the basis of race, color, sex, age, religion, national origin, handicap, disability, sexual orientation, or veteran status in accordance with applicable state and federal laws.
We are passionate about building and sustaining an inclusive and equitable working and learning environment for all associates. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Visit our website (**************** and our social media pages to learn more about who we are, our projects and clients, and what is happening at Glosten.
Application Instructions
Applications missing any of these documents will not be considered.
To be considered for this position, you'll need to submit the following items:
Cover letter
Resume
$23k-45k yearly est. 60d+ ago
Flight Research Remote Pilot
Joby Aviation 4.1
Watsonville, CA jobs
Joby Flight Research designs, develops, and flight-tests novel aircraft using a software-first autonomy approach. We build and deploy autonomy, perception, planning, and radar systems across conventional, electric, and hydrogen-electric aircraft in both CTOL and VTOL configurations.
Overview
Joby Aviation's Flight Research team is looking for an experienced remote pilot to operate research and development UAS platforms. Drawing on past experience operating medium to large UAS, the role will fulfill pilot command duties in support of flight test operations in the National Airspace System. Joining a small, fast moving team this position will support additional responsibilities and tasks such as hands on work with the aircraft and ground support equipment, upholding standard operating procedures, and support pre and post test activities with engineers.
Responsibilities
Act as the remote pilot in command for various R&D aircraft platforms
Conduct preflight planning and inspections of the system
Support test planning and take part in test rehearsals
Post flight reports, internal and external
Collaborate with other crewmembers in preparation, execution, and post test activities
Provide detailed feedback and recommendations for system improvements
Uphold standard operating procedures and regulatory requirements
Uphold a strong safety culture
Required
Part 61 Private Pilot certificate with Instrument rating
Part 107 Remote Pilot certificate
Experience operating Group 3 + UAS
Experience with manual (non-GPS) and/or augmented flight modes using a traditional RC controller interface for conventional takeoff and landing aircraft
Fully automated remote flight
Bachelor's degree or equivalent experience and training
At least 3 years of relevant experience
Significant UAS experience. Depending on platforms, >300 hrs >200 sorties
Excellent interpersonal skills
Ability to work extended hours and travel as required**
Read and speak English proficiently
This position must meet US export control compliance requirements, therefore a candidate must qualify as a “US Person” as defined by 22 C.F.R. § 120.15. “US Person” includes US Citizens, lawful permanent residents, refugees, or asylees.
Desired
Compensation at Joby is a combination of base pay and Restricted Stock Units (RSUs). The target base pay for this position is $113,900 - $151,900/ yr. The compensation package will be determined by job-related knowledge, skills, and experience.
Joby also offers a comprehensive benefits package, including paid time off, healthcare benefits, a 401(k) plan with a company match, an employee stock purchase plan (ESPP), short-term and long-term disability coverage, life insurance, and more.
Additional Information
Joby Aviation is an equal opportunity employer.
$113.9k-151.9k yearly Auto-Apply 6d ago
Email Specialist - 2nd Shift (Hybrid Work Schedule)
Parts Town 3.4
Fort Wayne, IN jobs
at Parts Town
Customer Solutions Email Specialist
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
Our Email Specialists (internally known as Your Parts Town Pen Pal) primarily assist customers with requests placed via e-mail. Working as part of a team, our Customer Experience Email Specialists are charged with ensuring that every email is replied to accurately and within our turnaround time frame. Success within this demanding position requires a passion for providing great customer service, the capacity to multi-task, and a dedication to accuracy. You will also foster a team environment while evaluating and developing both people and processes to continue to strengthen our customer's experience.
A Typical Day
Providing personalized support to an Elite group of customers while building and maintaining personal relationships.
Handling a high volume of email requests (75+day)
Achieving optimal customer response times by working cohesively as a team.
Acting quickly within our turnaround times on urgent customer requests
To Land This Opportunity
You have at least 1 year of experience in a customer service role
You are passionate about going the extra mile and have an extremely high attention to detail
You thrive within a team atmosphere
You operate with a sense of urgency
You have the ability to multi-task without sacrificing accuracy
You display exceptional conflict resolution skills
You exhibit stellar organizational skills, multi-tasking skills, and computer skills
You have fantastic communication skills & you're proficient in English (verbal and written)
You have a quality, high speed internet connection at home
You can work a schedule of M-F 12:00 PM - 9:00 PM (EST) with flexibility to adjust to different hours as needed
Please note: The first 3 weeks of training will be a schedule of M-F 10:00 AM - 7:00 PM (EST)!
About Your Future Team
Our team is truly a family unit, we like each other…a lot! We work hard and play hard together, every day. Whether it's a potluck or a team outing we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, comic books, cats or baking we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $36,750.67 - $49,596.36 annually ($17.67 - $23.84 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish
$36.8k-49.6k yearly Auto-Apply 40m ago
Billing Specialist
Ent Associates 4.2
Clearwater, FL jobs
after successful completion of in office training.
The Billing Specialist is responsible for understanding all aspects of coding, quality assurance and compliance with Federal Payer documentation guidelines. This role works closely with departmental management and coordinates with Physicians. Posting, clean claim submission to clearing house, denials, appeals, follow-up on claims until payment received.
Reports to: Billing Specialist reports directly to the Billing Manager
Flexibility: While this job description is meant to provide an overview and specific responsibilities of the Billing Specialist, ENTA Management reserves the right to make changes, adjustments, and revisions, as needed, to this document and will coordinate such modifications with ENTA's Practice Administrator and Physicians. While the normal work week is 40 hours, you may be subject to overtime (not to exceed 50 hours per week).
Summary of Specific Duties:
Billing Accounts Receivable Specialist -
Uses A/R follow-up systems and reports to identify unpaid claims for collection/appeal
Gathers and verifies all information required to produce a clean claim including special billing procedures that may be defined by a payer contract.
Review and update patient registration information (demographic and insurance) as needed
Applies appropriate discounts/courtesies based on department policy
Prepares delinquent accounts for transfer to self-pay collection unit according to the follow-up workflow
Prints and mails claim forms and statements
Retrieves supporting documents (medical records, authorizations, etc.) as needed and submits to payers
Appeals reflected claims and claims with low reimbursement
Confirm credit balances and gathers necessary documentation for processing refund.
Identifies insurance issues of primary vs. secondary insurance, coordination of benefits eligibility and any other issues causing non-payment of claims
Monitor invoice activity until problem is resolved
Process daily mail, edits reports, file or pull EOB batches
Identifies and informs Manager of issues or problems associated with non-payment of claims
Contacts payors or patients as appropriate for corrective action to resolve the issues and receive payment of the claims
Billing and Payment Posting Specialist -
Maintaining and clearing of exceptions in the Encoda Payment Manager dashboard daily.
Daily review of outstanding checks, calling payers to identify delays and/or processing a replacement check.
Reviewing and completing the weekly statement reports to ensure any monies are moved to avoid unnecessary statement delivery to patients.
Research and answers billing and documentation questions or problems, submitted by staff, billing staff, and others to ensure compliance with specific payer regulations.
Posting of all payments and rejections (manual & electronic) in Prime Suite.
Processing and Handling of all patient and insurance refunds.
Maintain and movement of payments from credit to line-item charges, ensuring patient credit balance accuracy.
Completes daily and month-end closing.
Updates patient demographics for insurance related issues in order to accurately process claims.
Investigating and updating any returned patient statements via mail
Billing Charge Entry Coding Specialist-
Responsible for all aspects of coding, quality assurance and compliance with Federal payer documentation guidelines.
Serves as departmental expert on coding questions.
Holds bills and seeks corrective action for services not meeting documentation requirements in accordance with polices.
Research and answers billing and documentation questions or problems, submitted by staff, billing staff, and others to ensure compliance with specific payer regulations.
Gathers and verifies all information required to produce a clean claim including special billing procedures that may be defined by a payor or contract.
Maintains a system of billing accuracy through encounter verification i.e., clinic schedules, encounter forms, I/P Consults, ER Consults, Surgeries, medical records.
Review and resolve Encoda charge review edits daily.
Charge Entry
Maintain and movement of payments from credit to line-item charges, ensuring patient credit balance accuracy.
Completes daily and month-end closing.
Retrieve and upload sleep studies and operative notes from BayCare system.
Billing Float -
This position will cover the duties of the Accounts Receivable Specialist, Payment Posting Specialist and Charge Entry Coding Specialist, as detailed above, as needed.
Working Environment:
Physical demands:
Average percent of time during regular shift devote to:
Walking, Squatting, Sitting, Bending, Reaching: 75%
Standing: 25%
Average lifting requirements:
Lifting Requirements: 20-40 lbs.
Frequency of Lifting: 0-25% of the time
Additional physical demands:
Ability to grasp with both hands; pinch with thumb or forefinger; turn with hand/arm; reach for (above shoulder height).
Ability to type 60 wpm.
Ability to operate multi-line telephone system, computer keyboard and ten-key adding machine.
Visual, Hearing, and Mental demands: Vision adequate to perform essential functions such as read telephone displays/computer terminals for long periods of time, correctable to 20/20. Hearing is adequate to perform essential functions such as answering the telephone. Mental capacity adequate to perform essential functions such as quickly and accurately entering patient demographics and scanning documents while checking in multiple patients. Tact to deal with unfriendly individuals regarding various situations, and adequately handle stress.
Working Conditions: This position has an option to work from home after training has been completed. Performance, reliability, and overall fit for the role will be assessed prior to an employee being given permission to work remotely and will continue to be assessed once the employee has gone remote. Required to exhibit a positive attitude and a professional appearance and show detail and accuracy. Required to exhibit quality performance of the essential job functions to help the practice run effectively and efficiently.
Qualifications
Position Requirements:
High School education or GED equivalent.
Minimum of 2 years' experience in physician office performing patient billing and collections required.
Previous computer skills on Physician Practice Management System and/or windows application with mouse.
Ability to communicate effectively with patients, physicians, and staff in a courteous manner.
Medical Terminology including CPT-4 procedure coding. ICD-10 diagnostic coding, and HCPCS coding preferred.
The ability to attend work on a regular basis
The ability to adhere to safety rules and other reasonable regulations pertaining to the job
The ability to refrain from negativity or excessive irritability
The ability to work in cooperation with other workers
$27k-38k yearly est. 18d ago
Incident Detection and Response Engineer
Total Quality Logistics, Inc. 4.0
Tampa, FL jobs
Country USA State Florida City Tampa Descriptions & requirements About the role: As the Incident Detection & Response Engineer for TQL, you will design, build and maintain the systems, integrations and automation that power the organization's incident detection and response capabilities. This role focuses on creating resilient, scalable tools and detection logic that enable the Security Operations Center (SOC) and Incident Response (IR) teams to detect and respond to threats faster and more effectively.
What's in it for you:
* $95,000-$135,000 base + performance bonus
* Position based in Cincinnati, OH; Charlotte, NC; or Tampa, FL (relocation assistance provided)
* Advancement opportunities with aggressive and structure career paths
* A culture of continuous education and technical training with reimbursements available
* Hybrid work environment with the ability to work remotely 40 hours per month
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Deploy, configure, and maintain SIEM platforms, intrusion detection systems, and other SOC tools
* Design and implement scalable detection logic and correlation rules in SIEM, EDR/XDR, and cloud-native security platforms
* Build data pipelines and integrations to enrich security telemetry from endpoints, networks, and cloud sources
* Ensure security monitoring tools collect accurate, actionable data
* Collaborate with incident responders to codify behavioral analytics and detection logic using MITRE ATT&CK and other models
* Create APIs, dashboards, and data visualizations to support threat hunting and incident triage
* Continuously improve tooling performance, reliability, and usability through feedback from incident responders
* Evaluate and integrate open-source and commercial security tools into the detection and response ecosystem
* Contribute to red/purple team exercises by building simulation and detection validation tooling
* Work with security leadership to define and track metrics for detection coverage, response time, alert fidelity, and tooling effectiveness
* Develop and maintain detection-as-code frameworks using version control and CI/CD pipelines
What you need:
* Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent combination of education and experience
* Certifications such as GCDA, GCTI, or relevant cloud security credentials preferred
* 3+ years experience in incident response or security operations
* Experience managing and maintaining security solutions, SIEM, log ingestion pipelines, and API integrations
* Proficiency in Python, Go, Powershell, or similar languages used in security tooling
* Strong understanding of cloud-native architectures (Azure, AWS, GCP) and associated security services
* Familiarity with infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines
* Solid grasp of detection engineering principles and adversary techniques (MITRE ATT&CK, kill chain)
* Knowledge of data streaming/search technologies (e.g., Kafka, Elasticsearch)
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$95k-135k yearly 40d ago
Director of Continuous Improvement
Red Stag Fulfillment 4.1
Sweetwater, TN jobs
About the Company
Red Stag Fulfillment is an order fulfillment company for eCommerce businesses. Headquartered in Knoxville, Tennessee, Red Stag was created with one mission: to redefine the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment company - and we're ready for more.
Red Stag is a unique and special organization. We understand that our Team Members are our most important asset. We have grown into one of America's best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our Team Members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions.
Here at Red Stag:
We act like we own it.
We sweat the small stuff.
We have positive attitudes.
We treat everyone with dignity and respect.
We always seek to improve.
Overview
The Director of Continuous Improvement is responsible for leading, developing, and executing strategies to drive operational excellence and foster a culture of continuous improvement within the organization. This role involves collaborating with cross-functional teams to identify process inefficiencies, implement lean and Six Sigma methodologies, and promote data-driven decision-making to enhance performance, reduce costs, and improve customer satisfaction.
Responsibilities
Lead the development and execution of continuous improvement strategies across the organization.
Drive cultural change towards operational excellence by promoting lean principles, Six Sigma methodologies, and other process improvement tools.
Provide leadership and strategic direction for the future development of a Continuous Improvement function, ensuring alignment with organizational goals and objectives.
Identify, prioritize, and lead process improvement initiatives to optimize efficiency, reduce waste, and improve the quality of products or services.
Oversee the design and implementation of improvement projects, ensuring they are completed on time, within scope, and on budget.
Collaborate with other departments to ensure warehouse capacity, layout, and design meet operational needs.
Use data analytics, process mapping, and performance metrics to identify areas for improvement and track progress.
Lead change management efforts to ensure smooth transitions when implementing new processes, systems, or technologies.
Develop training and communication plans to ensure all employees are aligned with continuous improvement initiatives and understand their role in driving change.
Partner with various departments such as Operations, HR, IT and Finance, and to ensure continuous improvement initiatives are integrated and aligned with overall business goals.
Act as a liaison between leadership and staff to ensure feedback loops are in place for continuous improvement efforts.
Define and monitor key performance indicators (KPIs) to track the success of continuous improvement initiatives.
Report on project status, achievements, and opportunities for improvement to senior leadership.
Keep up to date with the latest trends, tools, and techniques in process improvement, incorporating them as appropriate.
Qualifications
Required Skills:
Bachelor's degree in Business, Engineering, Operations Management, or a related field (Master's preferred).
8+ years of experience in continuous improvement, process improvement, or operations management, with at least 5 years in a leadership role.
Proven track record of leading cross-functional teams and managing large-scale improvement projects.
Strong analytical skills and experience with data-driven decision-making.
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Knowledge of industry best practices, methodologies, and tools (e.g., Lean, Six Sigma, Kaizen, Total Quality Management).
Experience with change management principles and practices.
Experience in the manufacturing, 3PL, warehousing, or operations sectors.
Advanced proficiency in project management tools (e.g., MS Project, Jira).
Ability to lead and manage through influence, not just authority.
Strong problem-solving skills and ability to think strategically.
Work Environment:
This position may require travel to various sites or facilities.
Occasional work outside of regular office hours may be required to meet project deadlines or business needs.
Location: Based out of Sweetwater, TN
Remote Work: None
FLSA Exemption Status: Salary (Exempt)
Travel Requirement: Some
Report to: Chief Operating Officer
$51k-81k yearly est. Auto-Apply 34d ago
Head of Business Finance - Tech & Corp Functions
Waymo 3.3
Mountain View, CA jobs
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
This team falls within the CFO organization responsible for managing the financial health and strategy for Waymo's core technology and operations functions, including Hardware, Software, Supply Chain, Operations, Infrastructure, and Product.
The scope is significant, overseeing all Waymo's budget. We do much more than just report the numbers; our mission is to provide the critical financial insight that enables Waymo to scale efficiently and profitably. We own the Annual Operating Plan, develop foundational models and analysis to monitor unit economics, provide analytical horsepower for major strategic deals, and build the financial overview and structure for crucial decisions across different functions within the company.
In this hybrid role, you will report to a Senior Director, FP&A.
You will:
* Strategic Partnership: Act as the primary financial advisor to Hardware, Software, and G&A leaders and executives, translating complex technical roadmaps into "upleveled" financial strategies and actionable business insights for the long term success of Waymo commercial business.
* Manage E2E Financial Lifecycles: Lead the Annual Operating Plan and Long-Term Planning processes, ensuring key R&D investments milestones and corporate scaling are fully funded and aligned with Waymo's multi-year goals.
* Manage regular business reviews (MBRs/QBRs) and variance analyses for all R&D and G&A functions, identifying trends and developing mitigation strategies to ensure proper budget management on a monthly basis.
* Process Improvements & Scaling: Identify and execute automation and tool improvements (e.g., advanced financial dashboards) to streamline financial reporting and scale the business finance function alongside rapid company growth, actively shifting the team's focus from tactical execution to generating non-obvious, strategic insights.
* Foster robust partnerships with both Waymo and Alphabet stakeholders
* Team Leadership & Development: Build and mentor a high-performing finance team, fostering a culture of collaboration while maintaining high standards of deliverables.
You have:
* Education: Bachelor's degree in Finance, Accounting, or Economics.
* 12+ years of progressive experience in FP&A, corporate finance, or a senior finance business partner leadership role, specifically within a technology-led or hardware-product company.
* Industry Knowledge: Deep understanding of the R&D lifecycle, including hardware development cycles and technical software infrastructure.
* Strong business acumen and the ability to communicate complex financial concepts to non-financial stakeholders. Ability to "uplevel" communication-distilling complex financial and technical concepts into clear, consumable takeaways for C-suite executives.
* Leadership: Proven track record of building and managing high-performing teams in a fast-paced, ambiguous environment.
We prefer:
* Experience directly supporting Data Center or Software teams in a high-growth tech environment.
* Deep Autonomous Industry Experience: Prior exposure to autonomous driving, robotics, or aerospace, providing a baseline understanding of long-tail R&D cycles and complex hardware-software integration.
* Hands-on experience with ERP systems and a demonstrated ability to troubleshoot systemic data issues.
* Manufacturing & Supply Chain Exposure: Experience with New Product Introduction and hardware manufacturing, specifically in managing Bill of Materials and NRE costs.
* An MBA or CFA is a plus.
((Remote jobs only - Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process.))
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$226,000-$286,000 USD
We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate's qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email *********************************. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)
$73k-122k yearly est. 13d ago
Operations Specialist - Driver - Phoenix, AZ
Bird 4.8
Phoenix, AZ jobs
Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of all road users.
We are relentless in our pursuit of better-for our riders, for our partners, for our employees, and for future generations. Our award winning electric vehicles help millions of riders take carbon-free trips in more than 400 cities globally. And our teams push boundaries and challenge the status quo in pursuit of a brighter future.
The Role
We're hiring for three full-time (40 hours/week) positions, with a Morning Shift and Evening Shift availability depending on seasonality and performance through our trusted staffing partner, TalentBurst .
As an Operations Specialist, you'll play a key role in keeping our fleet moving. You'll drive, deploy, relocate, and prepare scooters for riders, working behind the scenes to ensure every ride is safe, smooth, and on time.
What You'll Do
Safely drive, load/unload, and follow mobile app routes to deploy or retrieve scooters
Operate a smartphone while multitasking in a fast-paced environment
Relocate scooters from low-demand to high-demand areas efficiently
Perform basic diagnostics and quality checks on scooters and e-bikes
Support warehouse and fleet staging operations
Communicate clearly with teammates and use internal tools to hit daily goals.
Participate in product testing and new feature rollouts
What You Bring
Must be 21+ years old.
A valid driver's license with at least two years of driving experience
Comfortably using smartphone apps while on the move
Ability to lift up to 80 lbs (with or without accommodation). Team-oriented mindset with strong communication skills
Proficiency in English, bilingual a plus!
Bonus: Availability for weekend or varied shift work, and familiarity with local streets and neighborhoods
Previous experience in delivery, logistics, rideshare, or warehouse work is a plus
Pay:
$18.00/hr - Morning Shift | $19.00/hr - Evening Shift
Shift Hours:
Sunday to Wednesday - Morning - 5:00am to 3:00pm | Sunday to Wednesday - Evening - 2:30pm to 12:30am
Culture at Bird
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we're constantly moving forward, challenging each other, and working together to create the future of micro-mobility.
Perks up
We want people to succeed at Bird, so we give our teams plenty of time off to relax and recharge, plus a wellness resource to help you wind down. We also offer a work from home stipend, an employer paid healthcare package, and Bird ride credits to get you where you need to be.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives -encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you'd like to work? Sweet. Let's chat.
$18-19 hourly Auto-Apply 56d ago
Analyst, Financial Systems - Hybrid
XPO, Inc. 4.4
Portland, OR jobs
Business Unit: Corporate **What you'll need to succeed as an Analyst, Financial Systems at XPO** Minimum qualifications: + Bachelor's degree or equivalent related work or military experience + 1 year of experience as a Financial Systems Analyst
+ Proven track record in implementing and/or supporting various financial areas (Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, General Ledger, Expense Management, Procurement).
+ Excellent analytical and reasoning skills. Demonstrates attention to detail.
+ Ability to thrive in a fast-paced, collaborative environment
Preferred qualifications:
+ Bachelor's degree in Information Systems, Business Administration, Accounting or related field
+ 3+ years of experience as a Financial Systems Analyst focused on Oracle Fusion Cloud applications
+ Excellent verbal and written communication skills; experience presenting clean, organized and thorough information and data appropriate for intended audience
+ Organizational Skills
+ Experience using AI tools, integrate AI solutions into existing enterprise applications, ensuring seamless workflows and enhanced decision-making.
+ Capable of multitasking, prioritizing, and meeting deadlines with minimal supervision, while seeking guidance when needed.
+ Certifications in Oracle products
**About the Analyst, Financial Systems job**
Pay, benefits and more:
+ Competitive compensation package
+ Full health insurance benefits are available on day one
+ Life and disability insurance
+ Earn up to 15 days of PTO over your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
+ Opportunity to participate in a company incentive plan
What you'll do on a typical day:
+ Collaborate with business units to understand and document current processes, pain points, and improvement opportunities.
+ Lead workshops and discovery sessions to gather functional requirements for Oracle Fusion Cloud modules.
+ Design and configure Oracle Fusion Cloud solutions to meet business needs, ensuring alignment with best practices.
+ Partner with technical teams to develop, test, and deploy enhancements, integrations, and reports.
+ Support data migration, validation, and reconciliation efforts during implementations or upgrades.
+ Develop test plans, scripts, and scenarios for UAT and system testing. Coordinate and lead user acceptance testing with business stakeholders.
+ Oversee end-user training and basic support after the go-live of implemented solutions.
+ Serve as a knowledge center/subject matter expert on system and process, including being an instructor, coach and advisor for end-user support
+ Translate questions, generate answers and independently search for solutions to existing problems
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (********************************************************************* .
$89k-123k yearly est. 60d+ ago
Community Manager US
Show 4.1
Los Angeles, CA jobs
We are looking for a Community Manager intern to join our team. If you are tech-savvy, experienced in social media, PR, and promotional events, we would like you on our team.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a "people person" with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
Responsibilities
Build and grow our streamers community
Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image, and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals, and journalists
Stay up-to-date with digital technology trends
Requirements
Experience and knowledge of the live streaming industry and services (Twitch, YouTube Live, Facebook Gaming, etc.)
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
Excellent verbal communication skills
Excellent writing skills
Hands-on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
A degree (or a student) in Marketing or a relevant field
This is an unpaid internship position that may lead to a paid position.
This is a fully remote position.
$61k-95k yearly est. 60d+ ago
In-Bound Call Center Representative
Ironmountain Solutions 4.2
Blountstown, FL jobs
Inbound Call Center Representative
Work Location: Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.
Schedule: Full Time
Salary: $16 an hour
Customer Service Representative - DHS ICE HSI Tip Line
Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.
Job Responsibilities:
Answer and manage incoming calls and online tips from the public
Gather, clarify, and document information related to alleged criminal or suspicious activity
Review and assess tips to determine relevance and appropriate action
Conduct basic research using government, law enforcement, and open-source systems
Accurately document calls, tips, and findings in government systems
Prepare and route reports to the appropriate field offices or agencies
Escalate urgent or actionable information to designated personnel as needed
Follow established procedures, policies, and data privacy requirements
Provide professional, courteous customer service
Education and Experience Requirements:
3+ years of experience in a call center
Associate's degree required
Experience resolving complex stakeholder or customer issues
Proven ability to manage multiple tasks in a high-volume environment
Strong multitasking skills, including simultaneous data entry, research, and communication
Comfortable working with diverse stakeholders across varying professional backgrounds
Strong analytical, research, and problem-solving skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Active listening skills and sound judgment in complex situations
Experience supporting or training new customer service representatives
Ability to generate ad-hoc reports using internal systems
Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office
$16 hourly Auto-Apply 15d ago
Internal Consultant- Indianapolis, IN
Cox Holdings, Inc. 4.4
Carmel, IN jobs
Company
Cox Enterprises
Job Family Group
Business Operations
Job Profile
Analyst I - Lead Program
Management Level
Individual Contributor
Flexible Work Option
Hybrid - Ability to work remotely part of the week
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
Ready to make a real impact? Your journey starts here!
Cox's LEAD Program: A Full-Time, Paid Rotational Experience In Indianapolis
As a LEAD Internal Consultant, you'll embark on a path to a meaningful career, enjoying top-notch benefits and work-life balance. We're inviting applications for our June 2026 cohort. Dive into the details below and apply now!
Why Join Us?
Get a glimpse of the perks awaiting you at Cox:
Competitive Salary & Bonuses: Rewarding your hard work and dedication.
Career Growth: Access to professional development and continuing education.
Work-Life Harmony: Enjoy flexible time-off policies and accommodating schedules.
Comprehensive Healthcare: Including telehealth and free preventive care.
Wellness Resources: From virtual nutrition to meditation apps.
Generous 401(k) Plans: Up to 8% company match.
Financial Wellness Support: Planning resources to secure your future.
Check out all our benefits.
Your LEAD Journey in Indianapolis
In the LEAD program, you'll explore diverse business functions through rotations across the company. Kickstart your journey with core training, then dive into what could be a variety areas like operations, finance, marketing, technology, product development, sustainability, media, and/or sales. You'll have:
Mentorship: Start with a mentor and get paired with a LEAD buddy.
Networking: Connect with executives and peers.
Team Culture: Grow and learn within a supportive cohort.
Challenging Projects: Work on meaningful tasks with real accountability.
Skill Development: Acquire essential skills for corporate success.
A Unique Adventure: Indianapolis/Carmel & Atlanta Rotation
This role begins in the Indianapolis/Carmel office, where you'll work closely with NextGear Capital during your first year. You'll also spend key periods in Atlanta (where the LEAD program at large lives), especially during your foundational training month and select pivotal moments throughout the year, connecting with the broader LEAD cohort and leadership.
After your first year, you'll relocate to Atlanta for your second year, deepening your experience and expanding your network. From year three onward, you'll return to Indianapolis/Carmel, bringing your insights and leadership full circle.
Your Role
As a LEAD Internal Consultant, you'll take on various responsibilities, some of which could include:
Project Management: Lead and support projects from start to finish.
Business Analysis: Convert data into actional insights for the business.
Product Management: Assist in bringing new products to market and refine product strategies.
Process Improvement: Create processes and solve complex problems.
Financial Analysis: Prepare, track and analyze financial data and business models.
Communication: Present and lead discussions with team members and senior leadership.
Customer Relations: Build relationships with stakeholders.
Who You Are
You're ambitious, curious, eager to learn, and ready for growth. To join us, you need:
Education: Undergraduate degree by May 2026 (minimum GPA of 3.0).
Skills: Problem-solving, analytical thinking, and strong communication.
Leadership: Excellent interpersonal and collaborative abilities.
Tech Savvy: Proficiency in Microsoft Excel and PowerPoint.
Eligibility: Authorization to work in the U.S. (no sponsorship provided).
Take the first step toward your dream career with Cox. Apply today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$61.1k-91.7k yearly Auto-Apply 13d ago
IT Network Operations Manager
Waymo 3.3
San Francisco, CA jobs
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
The Network Operations team is the backbone of Waymo's connectivity, ensuring the operational health of wired, wireless, and fleet networks globally. We are the bridge between reliability and innovation.
In this hybrid role, you will report to Head of Networking and IT Infrastructure
You will:
* Build and Lead: Recruit, hire, mentor, and manage a high-performing Network Operations team, conducting performance reviews and career planning to ensure operational excellence.
* Manage Strategy & Vendors: Own strategic relationships with external connectivity partners, managing contract renewals, SLA enforcement, QBRs, and forecasting for OpEx/CapEx.
* Drive Incident Management: Evolve the Incident Management process from simple ticket ownership to comprehensive post-incident reviews (PIRs) that prevent recurrence.
* Oversee Operational Execution: Serve as the final technical escalation point (Tier 3) for the NOC and oversee the lifecycle of network service requests and delivery.
* Ensure Network Health: Diagnose root causes of network events and audit monitoring dashboards to ensure predictive alerting is functioning correctly.
* Guide Deployment & Automation: Validate new networking projects (MOPs), ensure seamless transition to support, and guide the team's transition from manual configurations to automated network operations.
You have:
* Experience & Education: B.S. in Computer Engineering/Electrical Engineering (or equivalent) with 7+ years in network operations/engineering and 2+ years in a management or team lead role.
* Team Building: A proven track record of recruiting, hiring, and building technical teams in a fast-paced environment.
* Operational Excellence: Experience managing and delivering strategic networks with high availability requirements for critical infrastructure.
* Technical Proficiency: Strong knowledge of configuring network devices via CLI (console/SSH) and cloud-hosted portals, with practical experience in BGP peering and complex routing.
* Process Management: Experience creating documentation, runbooks, and configuration management standards.
* Soft Skills: Strong interpersonal and communication skills to effectively engage with both technical engineers and business stakeholders.
We prefer:
* Network Automation: Experience with tools like Ansible, Python, or Terraform to streamline operations
* High-Bandwidth Ops: Experience managing high-performance networks supporting large-scale data ingress/egress (e.g., fleet data offloading).
Travel requirements:
* Ability to travel to domestic and international locations as required for site support or team alignment.
((Remote jobs only - Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process.))
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$196,000-$248,000 USD
We appreciate your interest in Waymo. Waymo is proud to be an equal opportunity employer, committed to creating a culture of belonging and maintaining a supportive workplace for all employees. We welcome applicants of all backgrounds, and employment decisions are based on a candidate's qualifications, experience, and alignment with job requirements and business needs. Waymo does not discriminate against, and prohibits harassment of, any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, family status, pregnancy, genetic information or any other basis protected by applicable law. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo is committed to making sure our hiring process is accessible for all candidates. If you need assistance applying for a role or participating in the interview process due to a disability, please let the recruiting team know or email *********************************. (This email address is intended to be used only for requesting accommodations as part of the application process. Other inquiries will not receive a response.)
$196k-248k yearly 21d ago
Apprentice/Intern, Product Management Specialist Intern - Scottsdale AZ
APL Logistics 4.6
Scottsdale, AZ jobs
APL Logistics is seeking talented students to join us in our Global Technology organization for a 12-week summer internship in the following functions:
Data Science and Business Intelligence
Product Management and Business Analysis
Software Engineering
AI and Automation Engineering
You will be working with supply chain domain experts on producing scalable technology solutions. As an intern, you will be exposed to front-end and/or back-end programming languages, development frameworks and cloud computing capabilities. You will be part of a global team helping our multi-national customers solve their complex supply chain problems using process, data and technology capabilities.
Emerging talent program has variety of functional domains within our APL Logistics Global Technology team:
Data and Analytics
Product Management
Warehouse Management Systems
Transportation Management Systems
Customer Experience Management
Customer Technology Solutions
Talented individuals will be part of a cross-functional team that are passionate and excited to create impactful supply chain solutions that enable our customers to have exceptional logistics capabilities.
Skills & Qualifications
We are looking for individuals that continuously demonstrate the following attributes:
Teamwork - showing a commitment to teamwork and collaboration
Respect - extending dignity and respect to all people
Integrity - fostering trust and a positive work environment
Innovation - bringing creativity to the workplace
Customer Focus - achieving company, department, and personal goals through a strong customer focus
Education/Experience:
Preferred Juniors and Seniors graduating between May 2026 and May 2027 pursuing a Bachelor's degree
Preferred Master's students in the relevant field graduating between May 2026 and May 2027
Computer Science, Engineering, Business, Economy, Supply Chain Management and other related majors
Preferred skill sets:
Basic knowledge of database structure, data retrieval/manipulation, and analysis technology stack and language such as SQL, Python and BI tools such as Tableau and PowerBI
Basic knowledge of modern architecture frameworks and technologies (SOA, API, RESTful, Microservice and etc.) is a plus
Some experience in data analytical roles with excellent customer facing communication and technical writing skills
Basic knowledge of creating and maintaining technical and functional specs, solution design, and wireframes
Working knowledge of application development process as well as a competency in issues management and corporate positioning for internal and external audiences a plus.
Candidates must be within 250 miles of an APL Logistics facility or office.
The hourly wage for this position is $23.50 - $25.00.
Candidates are eligible for the following benefit:
• one (1) hour of paid sick time for every thirty (30) hrs worked, and up to a maximum of forty-eight (48) hrs each calendar yr.
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Work Location Requirement - APL Logistics
Employees residing within 25 miles of an APL Logistics Hub Office (AZ, FL, MI, NC, OR) are required to follow a designated Hybrid schedule as described below: Fully on-site, or fully remote schedules are determined based on role and business needs.
• Hybrid employees must report to the office 8 days per month, scheduled by their supervisor.
• Warehouse roles are typically fully on-site.
• Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs.
Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols. Commuting costs are not reimbursed. Adherence to this policy is a condition of employment.
Responsibilities:
Be a part of an agile team that is responsible for managing full application development lifecycle and/or modern cloud technologies (IaaS, Paas, SaaS)
Develop hands on experience in application development, cloud deployment, product management, cyber security and business intelligence.
Work closely with product managers and operations teams on implementing new features and optimizing existing ones for supply chain domains.
Establish good working relationships with internal and external customers
Participate in building the product strategy and roadmap for logistics and supply chain services such as order management, sustainability, control tower, distribution and fulfillment.
Support the existing platforms and programs while applying lean/six sigma methods and look for continuous improvement opportunities to improve productivity, reduce cost and deliver business objectives.