Receptionist Team Lead
Team leader job at Allegis Group
The Reception Supervisor will have direct oversight of a team of corporate receptionists, setting direction and deploying resources as needed for adequate phone and front desk coverage during business hours.
In-Office Requirement:
• Required in-office presence at least 5 days per week
Responsibilities
Essential Functions:
• Direct supervision of the corporate campus receptionist team, which includes the daily and weekly activities of the team, such as managing receptionist schedules, and ensuring coverage during business related and/or team meetings.
• Provides guidance to the team of receptionists including establishing annual goals, measuring quarterly performance through incentive pay and conducting performance development coaching conversations with employees.
• Trains all team members on the switchboard phones system. Educates new employees on how to use the company directory as a resource and educates new employees on internal policies and procedures.
• Approves receptionist team members weekly hours and manages any overtime hours according to budget.
• Attends trainings and meetings for new phone products as needed, and partners with the appropriate IS contact for telephony services.
• Assists visitors and employees as needed at the front desk with ensuring completion of visitor logs.
• Oversees the badge issuance process for new hires on campus and for re-issuing of badges. Manages the security component of de-activating badges when employees terminate.
• Provides support and backup with answering incoming calls for coverage during business hours and during peak times throughout the day.
• Conducts regular team meetings to deliver company updates and key information pertaining to the receptionist responsibilities (i.e. safety measures, business requests, etc.)
• Ensures the team continuously maintains the unassigned occupant list from WISP for each Corporate Campus Building.
• Assures the team is providing customer service as it pertains to placing maintenance requests on behalf of employees making any inquiries
• Assures the team is completing ad-hoc projects as assigned.
• Assigns or organizes ad-hoc administrative duties such as ordering supplies, team gifts, flowers or team outings.
Supervisory and/or Management Responsibility:
• Responsible for the professional and personal development of the receptionist team members.
• Responsible for hiring and performance management of the team.
Qualifications
Minimum Education and/or Experience:
• Associates degree or equivalent work experience required
• Prior supervisory/management experience preferred
• Experience with answering a multi phone line
• Experience with Cisco phones preferred
Skills/Abilities:
• Must have excellent customer service skills
• Must have excellent verbal and written communication skills and be a multi-tasker
• Must be detailed oriented and have strong organizational skills
• MS Office experience preferred
• Friendly and professional demeanor
• Ability to relate well to all levels in the organization
Core Competencies:
• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create accountability
Benefits Overview:
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
o Medical, dental & vision
o Hospital plans
o 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
o Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
o Company paid Short and long-term disability
o Health & Dependent Care Spending Accounts (HSA & DCFSA)
o Transportation benefits
o Employee Assistance Program
o Tuition Assistance
o Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Salary Range:
$41,100 - $61,700
The position is bonus-eligible
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at ********************** or call ************ for other accommodation options.
Auto-ApplyReact Native Lead
Miami, FL jobs
Trident Consulting is seeking a "React Native Lead" for one of our clients in Miami, FL.
Job Title: React Native Lead
Job Type: Contract
Work Flexibility: Onsite
Pay Rate: $65 to $75
Job Summary:
Application Architecture & Development:
- Architect and implement React Native solutions with native bridges for iOS (Swift/Objective-C) and Android (Java/Kotlin).
- Optimize rendering strategies using React Native Fiber for performance and memory efficiency.
Integration & Native Modules:
- Build and maintain native modules to expose platform-specific features to React Native.
- Ensure smooth communication between React Native and native SDKs for advanced functionalities like payments, deep linking, and offline support.
Collaboration & Leadership:
- Work closely with product managers, designers, and backend teams to define and deliver features.
- Conduct code reviews, enforce best practices, and mentor junior developers.
Performance & Security:
- Profile and optimize app performance across platforms.
- Implement mobile security best practices and ensure compliance with App Store and Play Store guidelines.
Deployment & CI/CD:
- Manage CI/CD pipelines for automated builds, testing, and deployments.
- Oversee release management for App Store and Play Store.
Required Skills:
10-15 years overall experience , with 4+ years in React Native and proven native integration experience
Lead the design and development of cross-platform mobile applications using React Native, ensuring seamless integration with native iOS and Android components. Drive architectural decisions, mentor teams, and deliver high-performance, secure, and scalable mobile solutions.
· Strong proficiency in JavaScript (ES6+), TypeScript, and React Native CLI.
· Deep understanding of React Native Fiber architecture and concurrent rendering.
· Hands-on experience with native iOS (Swift/Objective-C) and Android (Java/Kotlin) development.
· Expertise in Redux/MobX/Zustand for state management.
· Familiarity with GraphQL, REST APIs, and performance profiling tools.
· Experience with Jest, React Native Testing Library, and Appium for test automation.
· Exposure to Firebase, AWS Amplify, or Azure Mobile Apps.
About Trident:
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.
Some of our recent awards include:
Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
Received the TechServe Excellence award.
Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America
Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.
DevOps Transformation Lead
Grand Rapids, MI jobs
Job Title: DevOps Transformation Lead
We are looking for a dynamic and results-driven DevOps Transformation Lead to guide our Digital organization through the adoption of new DevOps tools, processes, and ways of working. This role sits within the Digital DevOps team but drives initiatives that span across multiple teams.
In this hybrid role, you will spend 50% of your time as a DevOps Dojo Coach, providing hands-on coaching, training, and support to enhance team capabilities. The other 50% will focus on designing and executing a comprehensive change management strategy to ensure successful adoption of our modernized toolset.
We seek a proactive self-starter who thrives on collaboration, can drive progress with minimal oversight, and excels at creating engaging content that supports learning and transformation.
Key Responsibilities
Change Management & Transformation
Develop and implement a robust change management plan for the transition to new DevOps tools and processes.
Identify potential resistance and collaborate with stakeholders to develop mitigation strategies.
Track adoption metrics and leverage insights to recommend continuous improvements.
Training, Coaching & Content Creation
Create high-quality training materials, including presentations, documentation, videos, and wiki content.
Deliver training sessions and provide ongoing support to end users.
Serve as a DevOps Dojo Coach (50% of the role), providing hands-on coaching to teams to strengthen DevOps capabilities and practices.
Project & Stakeholder Management
Lead large-scale initiatives from planning through execution, maintaining timelines and meeting milestones.
Work closely with DevOps and cross-functional stakeholders to ensure alignment and successful outcomes.
Promote a positive culture around change by recognizing achievements and celebrating progress.
Leadership & Strategic Contribution
Proactively drive initiatives with minimal oversight, ensuring teams remain focused and productive.
Partner with leadership in strategic discussions and brainstorming sessions on future direction.
Act as an ongoing resource for questions, troubleshooting, and continuous improvement efforts.
Qualifications
Experience
5+ years of Enterprise IT experience in roles such as Change Management Lead, Scrum Master, Business Analyst, DevOps Engineer, Dojo Coach, or similar.
Skills & Competencies
Change Management: Proven experience driving organizational change and process adoption.
Project Management: Ability to manage priorities, timelines, and deliverables effectively.
Communication: Exceptional communication, presentation, and interpersonal skills.
Analytical Ability: Strong problem-solving and analytical thinking.
Teamwork: Capable of working independently and collaboratively across teams.
Energy & Initiative: High energy, enthusiasm, and a proactive attitude.
DevOps Knowledge: Passion for DevOps practices, tools, and continuous improvement.
Test Automation: Experience with automation frameworks is preferred.
Leadership: Prior leadership experience is a plus.
Cloud Development: Experience with cloud technologies is highly desirable.
Training Development: Skilled in creating training materials, documentation, and support resources.
Maintenance Area Supervisor
Detroit, MI jobs
The Maintenance Supervisor plays a critical leadership role in advising on technical matters, directing skilled trades personnel within a fast-paced, high-volume, unionized manufacturing environment. This position is responsible for ensuring the maintenance department meets its objectives in safety, quality, delivery, cost and morale.
RESPONSIBILITIES
Lead and coordinate both professional and breakdown maintenance activities to support production goals.
Drive improvements in equipment throughput, reliability and uptime.
Provide coaching and mentoring to hourly and supervisory team members in applying production methodologies, including problem-solving and corrective action implementation.
Supervise and support Skilled Trades employees in daily operations and continuous improvement efforts.
Collaborate with the Professional Maintenance Specialist (PMS) to address equipment-related issues, including downtime, run-to-run variability and throughput challenges.
Champion waste reduction initiatives through SPW pillars: Autonomous Maintenance (AM), Professional Maintenance (PM), Quality Maintenance (QM), Focused Improvement (FI) and People Development (PD).
Lead and participate in Kaizen activities focused on enhancing Overall Equipment Effectiveness (OEE) and identifying cost-saving opportunities.
REQUIREMENTS
High School Diploma or GED
3+ years of industrial automation experience with project management experience
Ability to work any shift and overtime as required
Solid technical understanding of maintenance strategies, including Time-Based Maintenance (TBM), Condition-Based Maintenance (CBM) and Dynamic Maintenance (DM).
Ability to influence key performance indicators such as Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR) and equipment condition standards.
Strong leadership, communication and organizational skills.
Proven ability to foster a culture of continuous improvement and team development.
Excellent organization, written and oral communication skills
Excellent interpersonal skills and ability to interface with various levels of employees within all areas of the Plant from hourly represented employees to Senior Leadership as required
Ability to build effective business relationships with plant leadership and customers
Ability to handle multiple projects simultaneously
Demonstrated troubleshooting problem solving experience
Goal oriented self-starter with ability to lead teams
Ability to coach/mentor/develop skilled trade employees
Must have a good working knowledge of Microsoft Office
PREFERRED REQUIREMENTS
Bachelors Degree in technical/engineering field
Experience in continuous improvement systems and lean manufacturing
Experience leading maintenance teams in a union environment
Green Belt/Red X/Six Sigma training
Experience with controls, robotics, drives and system level communication systems, sealing systems, glass cell systems, various conveyance systems, welding - all types, paint process and associated systems, vision systems and sensors use and application
Familiar with World Class Manufacturing pillar methodology and implementation
Good working knowledge of Google Suite/Workplace
Mailroom Team Lead *Evening Shift (12:00pm - 8:30pm)
Grand Rapids, MI jobs
Stenger and Stenger, P.C, is a prominent and professional law firm located in Grand Rapids, dedicated to providing the highest quality legal representation for national clients since its inception in 1994. Our firm specializes in retail consumer debt collections with an approach focused on providing the highest quality legal representation for clients while simultaneously treating consumers with compassion and respect to reach fair resolutions. We are seeking an Inbound/Outbound (Mailroom) Team Lead to assist and support the Firm by performing various administrative duties, including assisting in workflow processes and deadlines.
Primary Duties and Responsibilities:
Knowledge or willingness to learn applicable federal, state, and local laws and regulations that are applicable for the jurisdiction in which the tasks are performed. (Multi-State Organization)
Knowledge of the Firm's policies and procedures.
Knowledge of client standards
Knowledge of the Firm's personnel and appropriate departmental contacts
Prompt response and execution of instruction from state attorney, direct manager, direct supervisor, secondary supervisor, Collections Manager, Client Relations Manager, Director of Compliance, Director of Operations, and/or President.
Maintain and monitor workflow and assign tasks/work to team members to ensure work is completed timely and within designated SLA; Communicate any possible issues both effectively and timely with leadership.
Review and work issues log to ensure issues are resolved timely.
Maintain and develop professional working relationships with Firm personnel (particularly with varying departments and States).
Assist in the maintenance of account files, copying, and organizing documents.
Assist in handling documents and legal pleadings, in compliance with firm policies.
Assist in mail opening, entry, and proper notation of subsequent actions.
Assist in file maintenance by updating the case files with proper documentation.
Maintain clerical duties such as fielding/making phone calls, corresponding with third parties, imaging documents upon intake/preparation, and execute outbound mailing procedures.
Review drafted correspondences/pleadings, assemble documentation, and ensure quality.
Assist in the training of new personnel as outlined in Firm policies, procedures, and training manuals.
Notify leadership of concerns/priority case information as directed in the Firm's policies and procedures.
Assist in the maintenance of electronic filings and corresponding logs.
Aid Central Services Supervisor in preparation and feedback regarding personnel reviews.
Work directly with leadership to optimize efficiencies.
Aid central services support staff in their primary duties and responsibilities in their absence or inability to perform
Monitor and update special instructions for mailings with leadership oversight
Knowledge, Skills and Abilities:
Excellent written and verbal communication skills
Must type at least 50 WPM
Familiarity with Microsoft Office applications (Outlook, Word and Excel), collection software, and other applications.
Ability to be self-motivated, organized and hardworking.
Desire to work with others in achieving Firm and client goals.
Other Work Requirements:
Ability to lift and carry up to 25 lbs.
Ability to stand or sit for long periods of time
Why Stenger & Stenger:
Stenger & Stenger is celebrating over 30 years as one of the most enduring, successful firms in the collections field. We're a firm committed to providing the highest quality legal representation for clients in 10 different states. We employ over 200 people in different positions such as Legal Assistants, Paralegals, Collectors, and Skip Tracers. Our careers offer unlimited opportunities to practice with a purpose with career advancement opportunities.
Stenger & Stenger is an equal opportunity employer. We strive to maintain a culture where all our people feel a sense of belonging, opportunity, and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
Auto-ApplyMailroom Team Lead *Evening Shift (12:00pm - 8:30pm)
Grand Rapids, MI jobs
Stenger and Stenger, P.C, is a prominent and professional law firm located in Grand Rapids, dedicated to providing the highest quality legal representation for national clients since its inception in 1994. Our firm specializes in retail consumer debt collections with an approach focused on providing the highest quality legal representation for clients while simultaneously treating consumers with compassion and respect to reach fair resolutions. We are seeking an Inbound/Outbound (Mailroom) Team Lead to assist and support the Firm by performing various administrative duties, including assisting in workflow processes and deadlines.
Primary Duties and Responsibilities:
Knowledge or willingness to learn applicable federal, state, and local laws and regulations that are applicable for the jurisdiction in which the tasks are performed. (Multi-State Organization)
Knowledge of the Firm's policies and procedures.
Knowledge of client standards
Knowledge of the Firm's personnel and appropriate departmental contacts
Prompt response and execution of instruction from state attorney, direct manager, direct supervisor, secondary supervisor, Collections Manager, Client Relations Manager, Director of Compliance, Director of Operations, and/or President.
Maintain and monitor workflow and assign tasks/work to team members to ensure work is completed timely and within designated SLA; Communicate any possible issues both effectively and timely with leadership.
Review and work issues log to ensure issues are resolved timely.
Maintain and develop professional working relationships with Firm personnel (particularly with varying departments and States).
Assist in the maintenance of account files, copying, and organizing documents.
Assist in handling documents and legal pleadings, in compliance with firm policies.
Assist in mail opening, entry, and proper notation of subsequent actions.
Assist in file maintenance by updating the case files with proper documentation.
Maintain clerical duties such as fielding/making phone calls, corresponding with third parties, imaging documents upon intake/preparation, and execute outbound mailing procedures.
Review drafted correspondences/pleadings, assemble documentation, and ensure quality.
Assist in the training of new personnel as outlined in Firm policies, procedures, and training manuals.
Notify leadership of concerns/priority case information as directed in the Firm's policies and procedures.
Assist in the maintenance of electronic filings and corresponding logs.
Aid Central Services Supervisor in preparation and feedback regarding personnel reviews.
Work directly with leadership to optimize efficiencies.
Aid central services support staff in their primary duties and responsibilities in their absence or inability to perform
Monitor and update special instructions for mailings with leadership oversight
Knowledge, Skills and Abilities:
Excellent written and verbal communication skills
Must type at least 50 WPM
Familiarity with Microsoft Office applications (Outlook, Word and Excel), collection software, and other applications.
Ability to be self-motivated, organized and hardworking.
Desire to work with others in achieving Firm and client goals.
Other Work Requirements :
Ability to lift and carry up to 25 lbs.
Ability to stand or sit for long periods of time
Why Stenger & Stenger:
Stenger & Stenger is celebrating over 30 years as one of the most enduring, successful firms in the collections field. We're a firm committed to providing the highest quality legal representation for clients in 10 different states. We employ over 200 people in different positions such as Legal Assistants, Paralegals, Collectors, and Skip Tracers. Our careers offer unlimited opportunities to practice with a purpose with career advancement opportunities.
Stenger & Stenger is an equal opportunity employer. We strive to maintain a culture where all our people feel a sense of belonging, opportunity, and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
Auto-ApplyPavement Evaluation Team Technical Support
Tyndall Air Force Base, FL jobs
Job Description
PAVEMENT EVALUATION TEAM TECHNICAL SUPPORT
BB&E is an employee-owned full service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BB&E team members provide Environmental Consulting, Facilities Engineering and Program/Project Management Services to Federal and private sectors.
Position Summary
BB&E is currently looking for a Pavement Evaluation Team Technical Support to provide technical support to AFCEC/COAP on the Airfield Pavement Evaluation Team onsite at Tyndall AFB, FL.
Job Duties & Responsibilities
Provide support to the Airfield Pavement Evaluation (APE) Team for assisting with airfield, road, and parking pavement evaluations
Provide technical expertise in developing and maintaining geospatial information systems to include use of ArcGIS, as well as implementing geospatial information into computer aided drafting systems such as AutoCAD
Review reports for technical accuracy and consistency
Travel on site visits to include overseas locations
Assist in documenting program files, organizing files and providing administrative support, such as updating and maintaining technical support resources such as CE DASH
Plan and perform evaluation and real property validation of pavement assets at geographically separated units (GSUs) in CONUS and OCONUS locations
Draft letter reports for installation GSUs
Assist with conducting and reviewing 40-50 annual airfield, road, and parking pavement evaluations
Utilize pavement software applications for 20-30 off-site evaluations annually.
Consolidating, tracking and responding to technical requests in support resources 45-55 times annually such as CE DASH.
Requirements
Key Qualifications
· U.S. Citizenship and the ability to obtain/maintain a SECRET CLEARANCE is required
· Knowledge
Minimum of five (5) years' experience in pavement evaluation
Minimum of five (5) years' experience in the area of airfield pavement evaluation.
Posses proficiency in computer aided drafting (CAD) and geospatial information systems (GIS).
Minimum of five (5) years' experience with pavement management software, including but not limited to PAVER.
Experience with MS Office Computer software including Excel, Word, and PowerPoint.
Ability to perform worldwide assessments to include walking significant distance and carrying equipment.
Ability to travel to overseas bases with required travel documents to perform work.
· Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences; demonstrated experience in preparing correspondence, written reports, and in briefing management personnel
· Software: Proficiency in computer aided drafting (CAD) and geospatial information systems (GIS) and MS Office software including Excel, Word, and PowerPoint
Experience & Education
· Experience: A minimum of five (5) years' experience in pavement evaluation, design or construction if the employee has an ABET accredited degree in Civil Engineering Engineering Technology. Five (5) years' experience with pavement management software, including but not limited to PAVER.
· Education: A minimum of a Bachelor's degree in Civil Engineering or Engineering Technology from an accredited Engineering college
Physical Requirements
· Ability to stand/walk/climb/kneel/crouch and remain in a stationary position/sit at least 60% of the time
· Ability to operate office equipment, including computer, copy machine, phone, etc.
· Ability to use hands to finger, handle or feel objects or controls; reach with hands and arms
· Capable of lifting up to 10 lbs.
· Ability to see details of objects that are less than a few feet away
· Ability to understand the speech of another person, speak clearly so listeners can understand, and talk or hear both in person and by telephone
Benefits
Compensation, Benefits & Perks
· Participation in the Employee Stock Ownership Plan - BB&E is 100% employee-owned!
· Discretionary bonus
· *Medical, Dental, and Vision Insurance with health care concierge
· *Employer provided Short-Term & Long-Term disability
· *Employer provided Life insurance
· *Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits
· *Generous PTO plus 11 paid holidays
· Traditional & Roth 401(k) options with fully vested employer match
· Tuition reimbursement & professional development
· Employee referral program
· Employee discounts
· Employee Assistance Program (EAP)
· Pet insurance discount
*Applies only to full-time employees
*BB&E is an Equal Opportunity Employer and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Site Lead
Fort Meade, MD jobs
At CenCore Group, we elevate security solutions beyond the industry standard to our exclusive CenCore standard. As a top-tier provider in the rapidly evolving intelligence community, CenCore Group is at the forefront of designing, building, securing, and maintaining AI ecosystems where big technology meets national security. With a track record of proven performance in the NatSec space, we have become the trusted source for insight, analysis, and the implementation of both physical and digital security solutions. Our company is experiencing massive growth, driven by our strong leadership and exceptional work culture. We are currently seeking a reliable, cleared professional to join our dedicated team.
Job Summary:
The Site Lead serves as the on-site manager responsible for day-to-day execution of all access control and security operations functions at a designated secure government facility. This role provides direct leadership to access control officers and support personnel, ensures compliance with Intelligence Community directives (including ICD 705), and acts as the primary interface with government security stakeholders. The Site Lead ensures operational readiness, workforce management, and mission continuity in a high-security environment.
Responsibilities:
Customer & Stakeholder Engagement:
Serve as the on-site point of contact (POC) for the government's Security Office, COR, and Facility Security Officer (FSO).
Deliver regular updates to the Program Manager on site status, staffing, and operational concerns.
Maintain strong communication with security stakeholders during real-time incidents or special access events.
Daily Operations & Oversight:
Lead, coordinate, and supervise all access control and security operations at the assigned facility.
Ensure full compliance with post orders, SOPs, and customer security directives.
Conduct daily shift turnovers, personnel inspections, and readiness checks.
Respond to and manage on-site security incidents, access issues, and customer escalations.
Assure compliance with all CenCore SOPs and standards.
Workforce Leadership:
Supervise SCA-covered access control officers and administrative support personnel.
Manage duty schedules, shift coverage, and timekeeping compliance.
Mentor and coach personnel to ensure professional conduct, procedural adherence, and performance standards.
Support onboarding and clearance processing for new hires at the site.
Lead performance assurance and continuous improvement efforts.
Compliance & Quality Control:
Enforce all procedures related to prohibited item detection, badge verification, controlled area access, and emergency response.
Ensure all documentation, logs, and incident reports are maintained to inspection-ready standards.
Identify procedural gaps and recommend process improvements or corrective actions.
Conduct routine/daily site and personnel compliance inspections.
Training & Readiness:
Support training delivery for new officers and ensure post certifications are current.
Maintain awareness of updated IC security protocols and relay changes to site personnel.
Participate in audits, inspections, and drills as required.
Global:
Reports to the Program Manager (PM)
Manage Access Control, Visitor Services, Operations/Communications Center, and CST.
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree preferred.
5+ years of experience in physical security, access control, or military/law enforcement.
2+ years in a supervisory or site lead role within a secure or classified environment.
Demonstrated knowledge of ICD 705, SCIF access procedures, and secure operations protocols.
Active TS/SCI with Polygraph clearance is required.
Preferred Qualifications:
Experience with SCA-covered contracts and familiarity with wage determinations.
Prior service in the Intelligence Community, DoD, or federal security contractor environment.
Familiarity with access control systems (e.g., Lenel, AMAG), VMS, and visitor access protocols.
Completion of security or supervisory training (e.g., POST, FEMA IS-100/200/700, or equivalent).
Must meet all physical requirements for the position, including a physical and STEP test.
Work Travel & Physical Requirements:
On-site full-time in a SCIF or secured facility environment.
Shift work may be required (including nights, weekends, holidays) depending on contract scope.
Must be able to stand for extended periods and respond quickly to physical security events.
Cencore Group is an equal opportunity employer and values diversity in its workforce. We offer a competitive salary, benefits package, and opportunities for professional growth. If you possess the necessary qualifications, we encourage you to apply for the position of Site Lead with our esteemed organization.
UAS Operations Site Lead -Florida
Florida jobs
Our Culture DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready. We're growing fast and looking for innovators ready to make an impact. At DZYNE, you'll join a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member's success. Ready to do work that matters? Join us. Position: UAS Operations Site Lead - Florida Location: Start: Eglin, Florida. OCONUS Deployment Rotations to follow Position Description: DZYNE Technologies is seeking a UAS Operations Site Lead to manage daily operations at one of our UAS test and/or operational sites. This role will include both CONUS and overseas (OCONUS) sites and requirements. This role ensures the site functions smoothly, safely, and in alignment with company standards and client requirements. The Site Lead will serve as the primary point of contact for local operations, providing leadership, oversight, and accountability for people, processes, and resources. This position is well-suited for someone who thrives in dynamic environments, demonstrates strong decision-making skills, and values building effective, respectful teams.
Oversee all day-to-day site operations, ensuring compliance with organizational policies, safety standards, and local regulations.
Lead, mentor, and support a diverse team of staff and contractors, fostering an inclusive and respectful workplace.
Serve as the primary liaison between the site and headquarters, maintaining clear communication and timely reporting.
Manage site resources, including equipment, facilities, and logistics, to ensure operational readiness and sustainability.
Coordinate with internal departments and external partners to achieve mission and test objectives and to resolve operational challenges.
Monitor and enforce safety, security, and quality assurance protocols.
Provide operational updates, status reports, and recommendations to leadership.
Represent the company with professionalism when interacting with local officials, clients, and partners.
Produce daily schedules and schedule forecasts for the operational team.
Required Skills/Qualifications:
Minimum 5 years of leadership experience in operations, logistics, or site management, preferably in an OCONUS or remote environment.
Strong leadership skills with experience managing multidisciplinary teams.
Proven ability to make sound decisions in high-pressure or rapidly changing conditions.
Familiarity with compliance, safety, and regulatory standards in international or government environments.
Excellent communication, organizational, and problem-solving skills.
Preferred Skills/Qualifications:
Advanced degree or professional certifications in operations management, logistics, or project management.
Previous experience supporting U.S. government or defense operations OCONUS.
Working knowledge of international logistics, supply chain, contract management, and export restrictions.
Cross-cultural competence and experience working effectively in diverse environments.
Proficiency with operational management tools, reporting systems, and Microsoft Office Suite.
Education:
Bachelor's degree in operations management, business, engineering, logistics, or related field; or equivalent military/operational experience.
Clearance Level Required: DoD Secret Clearance Travel: Up to 100%. Must be willing to deploy OCONUS for typical 90-day rotations to support operations. Note that exact deployment cadence will be determined on a case-by-case basis per contract requirements. Working Conditions:
DZYNE personnel should expect to travel to various flight operations locations within the United States, in addition to overseas locations, both of which may experience complex living and working conditions. Personnel may be exposed to austere, deployment-type conditions and shared living spaces, including military-style accommodations, such as tents or manufactured b-huts with multiple personnel per room, along with military-style meals.
The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment or warehouse.
Work performed may be in a harsh climate, and often hazardous situations. While performing the duties of this position, may regularly be exposed to an extreme and austere desert environment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position is subject to both inside and outside environmental conditions
This position is subject to a variety of physical and atmospheric conditions
This position will require the use of Personal Protective Equipment (PPE).
This position is subject to working conditions peculiar to the assignment. (e.g., required to perform work-related travel worldwide and may include hardship and combat areas
This position will require the ability to lift 50 lbs consistently (e.g. assistance to load, unload, and emplacing ground equipment)
Salary: $130,000-$165,000 annually Salary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high-demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus. Benefits: Our benefits are
DZYNE'ed
for your overall health and financial wellness. DZYNE provides comprehensive medical, dental, and vision plans, employee life and accidental death, and disability, with all premiums for our employees paid for by DZYNE Technologies. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401K plan with an employer match. DZYNE Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. In addition to federal law requirements, DZYNE Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms and conditions of employment.
Pavement Evaluation Team Technical Support
Panama City, FL jobs
Job Description
PAVEMENT EVALUATION TEAM TECHNICAL SUPPORT
BB&E is an employee-owned full service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BB&E team members provide Environmental Consulting, Facilities Engineering and Program/Project Management Services to Federal and private sectors.
Position Summary
BB&E is currently looking for a Pavement Evaluation Team Technical Support to provide technical support to AFCEC/COAP on the Airfield Pavement Evaluation Team onsite at Tyndall AFB, FL.
Job Duties & Responsibilities
Provide support to the Airfield Pavement Evaluation (APE) Team for assisting with airfield, road, and parking pavement evaluations
Provide technical expertise in developing and maintaining geospatial information systems to include use of ArcGIS, as well as implementing geospatial information into computer aided drafting systems such as AutoCAD
Review reports for technical accuracy and consistency
Travel on site visits to include overseas locations
Assist in documenting program files, organizing files and providing administrative support, such as updating and maintaining technical support resources such as CE DASH
Plan and perform evaluation and real property validation of pavement assets at geographically separated units (GSUs) in CONUS and OCONUS locations
Draft letter reports for installation GSUs
Assist with conducting and reviewing 40-50 annual airfield, road, and parking pavement evaluations
Utilize pavement software applications for 20-30 off-site evaluations annually.
Consolidating, tracking and responding to technical requests in support resources 45-55 times annually such as CE DASH.
Requirements
Key Qualifications
· U.S. Citizenship and the ability to obtain/maintain a SECRET CLEARANCE is required
· Knowledge
Minimum of five (5) years' experience in pavement evaluation
Minimum of five (5) years' experience in the area of airfield pavement evaluation.
Posses proficiency in computer aided drafting (CAD) and geospatial information systems (GIS).
Minimum of five (5) years' experience with pavement management software, including but not limited to PAVER.
Experience with MS Office Computer software including Excel, Word, and PowerPoint.
Ability to perform worldwide assessments to include walking significant distance and carrying equipment.
Ability to travel to overseas bases with required travel documents to perform work.
· Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences; demonstrated experience in preparing correspondence, written reports, and in briefing management personnel
· Software: Proficiency in computer aided drafting (CAD) and geospatial information systems (GIS) and MS Office software including Excel, Word, and PowerPoint
Experience & Education
· Experience: A minimum of five (5) years' experience in pavement evaluation, design or construction if the employee has an ABET accredited degree in Civil Engineering Engineering Technology. Five (5) years' experience with pavement management software, including but not limited to PAVER.
· Education: A minimum of a Bachelor's degree in Civil Engineering or Engineering Technology from an accredited Engineering college
Physical Requirements
· Ability to stand/walk/climb/kneel/crouch and remain in a stationary position/sit at least 60% of the time
· Ability to operate office equipment, including computer, copy machine, phone, etc.
· Ability to use hands to finger, handle or feel objects or controls; reach with hands and arms
· Capable of lifting up to 10 lbs.
· Ability to see details of objects that are less than a few feet away
· Ability to understand the speech of another person, speak clearly so listeners can understand, and talk or hear both in person and by telephone
Benefits
Compensation, Benefits & Perks
· Participation in the Employee Stock Ownership Plan - BB&E is 100% employee-owned!
· Discretionary bonus
· *Medical, Dental, and Vision Insurance with health care concierge
· *Employer provided Short-Term & Long-Term disability
· *Employer provided Life insurance
· *Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits
· *Generous PTO plus 11 paid holidays
· Traditional & Roth 401(k) options with fully vested employer match
· Tuition reimbursement & professional development
· Employee referral program
· Employee discounts
· Employee Assistance Program (EAP)
· Pet insurance discount
*Applies only to full-time employees
*BB&E is an Equal Opportunity Employer and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Senior Site/Civil Technical Leader
Largo, MD jobs
We are looking for a qualified, passionate Site/Civil (Land Development) Engineering Technical Lead.
This is a hybrid role with three days per week required onsite in one of our ATCS offices.
We are considering candidates based out of Largo (MD), Herndon (VA), Richmond (VA), Hampton Roads (VA), Virginia Beach (VA), Baltimore, MD or Raleigh, NC.
You'll spend your time:
Solving complex design and calculation problems using industry standard software
Developing quality deliverables (plans, calculations, written reports) for diverse projects including mixed-use, residential, commercial, institutional, and industrial development
Providing mentorship and technical guidance to the project team
Applying ATCS Quality Management Plan
About you:
You hold a bachelor's degree (or higher) in Civil Engineering
You hold professional registration (P.E.) in Maryland; Virginia also desired
You have at least 10 years of land development design experience with Maryland clients/projects
You are a self-starter who is eager to work in a dynamic and fast-paced environment
You are well-versed in civil engineering design including: stormwater, utilities, paving, roadway design, grading
You are proficient in Autodesk Civil 3D
Our employees are the most critical part of ATCS. For this position, we offer a competitive salary range of $99,000 to $148,500 per year, commensurate with experience and qualifications. The role is also eligible for an annual bonus, with a target 2% of the employee's annualized salary. In addition to compensation, ATCS offers outstanding, employee-focused benefits for you and your family. Full-time employees are eligible for benefits coverage on the first day of the month following their start date. Including, but not limited to: generous personal PTO, inclusive holiday PTO, community involvement PTO, highly customizable medical plan options, excellent dental & vision plans, 401K match up to 3% with immediate vesting, parental leave, STD & LTD, tuition reimbursement, employee assistance program and more.
ATCS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ATCS is committed to providing equal opportunities and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Caitlin Crockett, MBA, SPHR at ******************
.
Senior Staff Coordination Services/Contractor Site Lead
Tampa, FL jobs
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!
This position is contingent upon award.
Security Requirement: Top Secret/SCI Clearance
* This position is contingent upon contract award.
Roles and Responsibilities:
* Serve as the contractor site lead for all SPPS contracted personnel
* Manage task order staff in alignment with PWS workload requirements and COR direction
* Coordinate daily operations and support for the Directorate and contract staff
* Maintain short- and long-range calendars for key leaders and battle rhythm events
* Oversee administrative functions and personnel tracking for task completion
* Generate and submit contractor travel and Additional Work Effort (AWE) requests
* Maintain records of travel and AWE expenditures
* Provide facility and administrative support at various government locations
* Administer the J5-Plans Tasker Management Tool (TMT) for USCENTCOM, Joint Staff, and DoD taskings
* Support daily reporting, personnel evaluations, supply inventory, and security management
* Maintain SharePoint and Organizational File Servers/sites on SIPR and JWICS networks
* Coordinate staff clearance validations and facility access updates
* Assist with travel coordination and Defense Travel System (DTS) usage
* Serve as Lead Scheduler for TSVTCs for J5-Plans
* Liaise with help desks to resolve technical issues efficiently
Position Requirements:
* 12+ years of military service
* 3+ years of experience at a Joint or Combined Command Headquarters
* 4+ years of experience working with SharePoint
* 2+ years as a SharePoint Administrator
* Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred Skills:
* Strong organizational and communication skills
* Ability to manage multiple priorities in a dynamic environment
* Experience with classified networks and task management systems
* Familiarity with government contracting and compliance standards
Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability
__PRESENT
Service Desk Site Lead
Aberdeen Proving Ground, MD jobs
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD.
Must be a US Citizen
Must have an active DoD Top Secret Clearance
Non-remote (relocation incentive available)
Our Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Aberdeen Proving Ground, MD.
Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations.
Job Responsibilities:
Oversee Tier I and Tier II ticket management, Queue managers, and Quality Assurance Analysts.
Responsible for ticket assignment for completion.
Responsible for and leading quality control processes, service improvement, performance monitoring, and problem management.
Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware requests.
Recommend system modifications to enhance the usability of Information Systems and network resources.
Route and escalate requests to Tier III and other teams for quick customer issue resolution.
May work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US Citizen.
Must have an active DoD Top Secret Clearance
Bachelor's degree in engineering, computer science, IT service management, or other IT-related fields.
Four (4+) years in a supervisory or lead position.
Ten (10+) years of relevant experience working in an IT or Service Desk environment.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Ability to work with customers to develop new value-added programs and data solutions with existing structures and new requirements.
Ability to work in a fast-paced and constantly evolving environment.
Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.
Preferred:
Project Management Certifications (PMP/PMI CE).
Information Technology Infrastructure Library (ITIL) v4 certification
A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.).
Proficiency with Microsoft Office products.
Experience creating and modifying documentation for technical processes and procedures.
Familiar with C4IM standards, services, and requirements.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Salary Range: $60,000 - $100,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Clinical Team Lead- ($3000 Sign On Bonus!!)
Detroit, MI jobs
Lead Clinical Therapist
FLSA Classification: Exempt
EEOC Classification: First Level/Mid Level Manager
Position Type: Full Time
Reports to: Program Manager of Clinical Services
Summary:
Lead Clinical Therapist Behavioral Health carries a reduced case load and is responsible for the oversight of Therapists - Behavioral Health assigned within NSO integrated health clinics. Additionally, the Lead Clinical Therapist will ensure that services are delivered in accordance with treatment planning and staff achieve performance objectives as outlined, and the quality of services provided. In addition, Team Lead ensures that all compliance standards of funders and governing agents are consistently met and maintained in accordance with quality standards and contractual obligations
Responsibilities:
Provides individual and clinical supervision, evaluates staff performance, and makes recommendations for personnel actions to the Director of Clinical Services, when needed.
Directs day-to-day operations of the clinical therapists, and is responsible for scheduling of team meetings, services, and staff time.
Ensures documentation quality and compliance with the behavior health code and all funding sources
Responsible for overall productivity of the Clinic Therapists - Behavioral Health staff, and for motivating individual staff performance to meet department goals and objectives.
Responsible for carrying a personal caseload of assigned clinic cases and the overall management of each case assigned.
Responsible for recommending changes to the Program Manager that would improve service delivery and for implementing changes and new programming.
Responsible for ensuring the coordination between the Therapists - Behavioral Health, Case Management Staff, and Psychiatric Team
Works collaboratively with professional peers to coordinate the delivery of services throughout the agency.
Additional Duties as assigned by Supervisor
Leadership/supervisory skills:
Adept at inspiring, influencing, and enabling others to achieve goals.
Promotes a harmonious work environment.
Develops performance objectives for direct reports.
Supervises staff which includes mentoring, coaching, training, and administering disciplinary actions as necessary in keeping with Human Resources policies and procedures.
Delegates by allocating decision making and other responsibilities appropriately and effectively.
Gives performance reviews on time and takes an active role in the development of subordinates.
Professional Skills:
Leadership skills in developing policies and procedures which both guide and reflect services.
Ability to work as part of a team and to inspire the team spirit in others.
Experience in dealing with underserved populations.
Proficient in Excel, Word, HMIS, and Outlook, with the ability to quickly learn various EHR Systems.
Monitors and maintains data on services provided, and submits reports as required, to DWIHN, All funding sources, and other agencies, as appropriate.
Monitors compliance with department and NSO policy and procedures and recommends revisions as appropriate.
Ensures compliance with the behavior health code and requirements of all funding sources
Reviews staff requests for leave and makes recommendations based upon program needs.
Ensuring compliance with established accounting practices and department/program guidelines.
Attends and actively participates in management team meetings and provides input on management/supervisory issues and supports and implements senior leadership decisions.
Adheres to established quality and performance improvement standards.
Ensures customer satisfaction through process of monitoring, developing, improving, and delivering excellence in program services.
Assists in the recruitment of staff to ensure that vacancies are filled, and program objectives are met.
Candidate Requirements:
Master's degree in social work from an accredited College or University
State of Michigan Licensed Master Social Worker (LMSW) (Required)
3-5 years' experience in behavioral health
5 years' experience providing clinical therapy in a behavioral health setting
3 years of supervisory experience (required)
Familiarity with CMH (preferred)
Working Conditions:
This position may be required to travel between both Detroit and Westland Integrated Clinic locations.
Will have consistent physical contact with consumers/patients.
Works in a clinical setting; uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is variable, due to frequent contact with consumers.
Bends, stoops and reaches in order to gather equipment, files, or to search for and retrieve records and documents.
Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to stand during working hours.
Required to sit, walk or drive as needed
Operates an automobile while performing assigned job duties, if required.
Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Auto-ApplyService Desk Site Lead
Adelphi, MD jobs
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD.
Must be a US Citizen
Must have an active DoD Security Clearance.
Non-remote (relocation incentive available)
The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
Oversee Tier I and Tier II ticket management, Queue managers, and Quality Assurance Analysts.
Responsible for ticket assignment for completion.
Responsible for quality control processes, service improvement, and performance monitoring.
Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware requests.
Recommend system modifications to enhance the usability of Information Systems and network resources.
Route and escalate requests to Tier III and other teams for quick customer issue resolution.
Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US Citizen.
Must have an active DoD Security Clearance.
Must have a BA/BS in computer sciences or information technology, or a High School Diploma with four (4+) additional years of experience.
Ten (10+) years of relevant experience working in an IT or Service Desk environment.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.
Preferred:
Information Technology Infrastructure Library (ITIL) v4 certification
A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.).
Experience creating and modifying documentation for technical processes and procedures.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Salary Range: $49,000 - $82,000
Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Seasonal Call Center Supervisor
Tempe, AZ jobs
The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities
Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries.
Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues.
Ensure continuous learning training modules are complete before announced deadlines.
Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance.
Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested.
Review agent's daily attendance for occurrences and/or occurrence discrepancies.
Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline.
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage.
Uphold EAW and Intuit's policies, standards, and compliance requirements.
Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary.
Foster an inclusive and engaging team culture that balances accountability with recognition.
Escalate client concerns, systemic issues, and process improvements to Operations Leadership.
Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations.
Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations.
Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions.
Resolve escalated customer concerns, balancing superior service with fiscal responsibility.
Perform other duties as directed by management.
Basic Qualifications
Bachelor's or associate degree required.
3 years of experience in a call center or customer service role.
Experience handling customer escalations and providing excellent customer service.
Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics.
High level of integrity and professionalism in handling confidential information.
Strong computer skills and proficiency in Microsoft Office Suite.
Strong analytical and problem-solving skills.
Exhibit exceptional time management, organization, and prioritization skills.
Ability to work independently and in a team setting within a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills.
Proven success in leading a team of agents.
Ability to multi-task and perform in a fast-paced environment.
Embrace feedback and approach work with a growth mindset.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
Auto-ApplySeasonal Call Center Supervisor
Tempe, AZ jobs
Job DescriptionThe Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities
Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries.
Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues.
Ensure continuous learning training modules are complete before announced deadlines.
Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance.
Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested.
Review agent's daily attendance for occurrences and/or occurrence discrepancies.
Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline.
Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage.
Uphold EAW and Intuit's policies, standards, and compliance requirements.
Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary.
Foster an inclusive and engaging team culture that balances accountability with recognition.
Escalate client concerns, systemic issues, and process improvements to Operations Leadership.
Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations.
Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations.
Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions.
Resolve escalated customer concerns, balancing superior service with fiscal responsibility.
Perform other duties as directed by management.
Basic Qualifications
Bachelor's or associate degree required.
3 years of experience in a call center or customer service role.
Experience handling customer escalations and providing excellent customer service.
Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics.
High level of integrity and professionalism in handling confidential information.
Strong computer skills and proficiency in Microsoft Office Suite.
Strong analytical and problem-solving skills.
Exhibit exceptional time management, organization, and prioritization skills.
Ability to work independently and in a team setting within a fast-paced environment.
Excellent written, verbal, and interpersonal communication skills.
Proven success in leading a team of agents.
Ability to multi-task and perform in a fast-paced environment.
Embrace feedback and approach work with a growth mindset.
ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
Bid Team Lead
Stratford, CT jobs
At Axis CLC, we are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We believe in equal opportunities for all employees and applicants, regardless of age, disability, gender, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic.
Benefits
* Annual holiday; 25 + Bank holidays
* Long service awards: continuous service at key achievements are rewarded
* Perkbox; from free coffees and cinema tickets to trips away and much more
* Volunteer day; paid yearly volunteer days for a worthy cause
The Role
This role oversees bid governance, ensures alignment with business objectives, and fosters a high-performance, strategically driven bid team. The postholder will engage at a senior level with key stakeholders, including board-level executives, to shape and refine the organisation's bid pipeline, ensuring sustainable business success.
Responsibilities
* Operational Excellence - Bid Management - Lead the development of innovative, compelling bid strategies that enhance win rates and long-term profitability.
* Financial Accountability - Bid Pipeline Oversight - Develop and maintain a rolling bid pipeline, ensuring strategic prioritisation of high value opportunities.
* Customer Focus - Stakeholder Relationships - Work closely with operational teams to develop bids that reflect deliverable, high quality service propositions.
* Innovation and Continuous Improvement - Leverage digital tools and AI to enhance bid writing, tracking and analytics.
Key Skills
* Exceptional strategic thinking and business development skills.
* Strong leadership with experience managing senior bid professionals.
* Ability to drive process transformation within the bid function.
* High-level stakeholder engagement and negotiation capabilities.
* Expertise in bid writing, storytelling, and persuasive proposal development.
* Strong data-driven decision-making and analytical skills.
Please note we do not require any agency support, any unsolicited CVs will be considered as a gift. If this opportunity interests you we would love to hear from you, what are you waiting for!
Landscape Architecture Team Leader
Fort Myers, FL jobs
Weston and Sampson is looking for a motivated and growth-oriented Landscape Architecture Team Leader with 15+ years' experience for our Ft. Myers office.
What you'll do:
Promote the business plan and marketing effort for projects in the region.
Work will include management of Landscape architecture led projects and Landscape Architecture tasks led by other disciplines. All work will be in support of our expanding Florida design practice.
Lead multi-disciplinary project teams in all phases of the design process for a variety of project types and clients including municipal, institutional and educational.
Support projects through budgeting and permitting processes, including working with estimators to prepare construction and project costs, leading the project through permitting agencies and committees, and assisting the client in acquiring funding through public hearings and meetings.
Provide Landscape architectural support to other Weston & Sampson discipline groups including Facilities, Aquatics, Environmental, Transportation, Stormwater and Resiliency.
Participate in professional organizations and internal committees and/or groups.
Collaborate and build strong working relationships with internal multi-disciplinary teams.
Mentor and guide the development of junior staff and participate in the growth our Landscape Architectural practice for the Florida region.
What you will bring:
Ability to lead a project team and guide production of construction documents, including coordination with internal and external engineering disciplines.
5+ years of experience managing projects with clients and executing contracts, while mentoring younger staff and coordinating with subconsultants.
15+ years of substantial experience as a productive member of a project design team
Ability to function comfortably, gain trust, confidence and deal effectively with a wide range of individuals including consultants, contractors and project team members
Proven ability to function in all phases of project development from preliminary planning and site evaluation, through construction drawings, construction drawings and contract administration.
Working experience with AutoCAD, Sketchup, Rhino, the Adobe suite and other graphic software is desirable.
Strong construction experience and knowledge of Landscape architectural technical detailing.
Thorough knowledge of local and state regulatory agencies and codes
Strong written and verbal communication and presentation skills.
Landscape architecture Registration in Florida is required.
Professional degree in Landscape Architecture from an accredited university is required.
Valid drivers license.
#LI-Hybrid
Overview
Weston & Sampson is an 100% employee-owned, full-service environmental and infrastructure consulting firm made up of more than 1000 professionals, who work together to develop innovative, cost-effective solutions for our clients. Since our founding in 1899, Weston & Sampson's mission has been to protect, improve, and sustain the natural and built environment to enhance the quality of life. As we grow, we are seeking dedicated technical and professional individuals who want to collaborate on meaningful projects with a team that respects and values their ideas. Weston & Sampson offers a flexible work environment, competitive compensation, industry-leading benefits, and exciting career growth opportunities-all in a supportive and dynamic corporate culture that embraces diverse perspectives and recognizes people for their contributions.
Weston & Sampson is an Equal Opportunity Employer. We embrace the rich perspectives and experiences that arise from people of different races, ethnicities, cultures, sexual orientation, gender identities, ages, socio-economic statuses, abilities, and religions, as well as other untapped groups, within our Weston & Sampson family and the communities we serve. Weston & Sampson is committed to the principles of Inclusion, Diversity, Equity, and Access (IDEA). Our goal is to foster a sense of belonging and equitable representation across our organization and to empower our employees to incorporate IDEA values into the work they perform.
Your world is always changing, and so are we. Join us as we grow: ***********************************************
A Note to Third-Party Recruiters:
Weston & Sampson coordinates all recruiting and hiring at our company. We do not accept unsolicited resumes from third-party recruiters, staffing agencies, or related firms. Resumes are only accepted if a signed agreement is in place. All unsolicited resumes will be considered the property of Weston & Sampson. Weston & Sampson is not responsible for any fees related to unsolicited resumes.
Auto-ApplyReceptionist Team Lead
Team leader job at Allegis Group
The Reception Supervisor will have direct oversight of a team of corporate receptionists, setting direction and deploying resources as needed for adequate phone and front desk coverage during business hours. In-Office Requirement: * Required in-office presence at least 5 days per week
Responsibilities
Essential Functions:
* Direct supervision of the corporate campus receptionist team, which includes the daily and weekly activities of the team, such as managing receptionist schedules, and ensuring coverage during business related and/or team meetings. • Provides guidance to the team of receptionists including establishing annual goals, measuring quarterly performance through incentive pay and conducting performance development coaching conversations with employees.
* Trains all team members on the switchboard phones system. Educates new employees on how to use the company directory as a resource and educates new employees on internal policies and procedures.
* Approves receptionist team members weekly hours and manages any overtime hours according to budget.
* Attends trainings and meetings for new phone products as needed, and partners with the appropriate IS contact for telephony services.
* Assists visitors and employees as needed at the front desk with ensuring completion of visitor logs.
* Oversees the badge issuance process for new hires on campus and for re-issuing of badges. Manages the security component of de-activating badges when employees terminate.• Provides support and backup with answering incoming calls for coverage during business hours and during peak times throughout the day.
* Conducts regular team meetings to deliver company updates and key information pertaining to the receptionist responsibilities (i.e. safety measures, business requests, etc.)
* Ensures the team continuously maintains the unassigned occupant list from WISP for each Corporate Campus Building.
* Assures the team is providing customer service as it pertains to placing maintenance requests on behalf of employees making any inquiries
* Assures the team is completing ad-hoc projects as assigned.
* Assigns or organizes ad-hoc administrative duties such as ordering supplies, team gifts, flowers or team outings.
Supervisory and/or Management Responsibility:
* Responsible for the professional and personal development of the receptionist team members.
* Responsible for hiring and performance management of the team.
Qualifications
Minimum Education and/or Experience:
* Associates degree or equivalent work experience required • Prior supervisory/management experience preferred• Experience with answering a multi phone line• Experience with Cisco phones preferred
Skills/Abilities:
* Must have excellent customer service skills• Must have excellent verbal and written communication skills and be a multi-tasker• Must be detailed oriented and have strong organizational skills• MS Office experience preferred• Friendly and professional demeanor• Ability to relate well to all levels in the organization
Core Competencies:
* Build relationships• Develop people• Lead change• Inspire Others• Think critically• Communicate clearly• Create accountability
Benefits Overview:
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:o Medical, dental & visiono Hospital planso 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions availableo Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)o Company paid Short and long-term disabilityo Health & Dependent Care Spending Accounts (HSA & DCFSA)o Transportation benefitso Employee Assistance Programo Tuition Assistanceo Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Salary Range:
$41,100 - $61,700
The position is bonus-eligible
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at ********************** or call ************ for other accommodation options.
Auto-Apply