Allergy & Asthma Associates jobs

Job Description **Job Title: Medical Front Office Specialist** We are seeking a dedicated and organized Medical Front Office Specialist to join our healthcare team. The ideal candidate will be the first point of contact for patients and play a critical role in creating a welcoming and efficient environment in our medical facility. As a Medical Front Office Specialist, you will be responsible for administrative tasks that ensure the smooth operation of daily activities, while upholding the highest standards of patient care and confidentiality. **Key Responsibilities:** - Greet patients and visitors warmly, ensuring a positive initial experience for each individual. - Manage patient check-in and check-out processes, verify insurance information, and collect copayments and outstanding balances. - Schedule and confirm patient appointments through the electronic health record (EHR) system, optimizing the provider's schedule. - Answer incoming phone calls and address inquiries or direct them to the appropriate staff member. - Maintain accurate and confidential patient records, adhering to HIPAA and organizational guidelines. - Assist with patient registration, data entry, and updating demographic information as needed. - Coordinate with medical staff to ensure timely patient flow and address any scheduling conflicts. - Handle billing inquiries and provide general information regarding office policies and procedures. - Support the medical team with administrative tasks, such as filing, faxing, scanning, and distributing correspondence. - Manage office supplies inventory and ensure that the front office area is organized and welcoming. **Qualifications:** - High school diploma or equivalent; additional certification in healthcare administration is a plus. - Proven experience in a medical office setting or similar environment. - Proficiency in using electronic health records (EHR) and general office software, such as Microsoft Office Suite. - Strong interpersonal and communication skills, with a focus on patient service excellence. - Ability to multitask and prioritize assignments in a fast-paced healthcare setting. - Familiarity with medical terminology and basic understanding of insurance processes. - Demonstrated ability to handle sensitive and confidential information with discretion. - Bilingual skills are an advantage. **Why Join Us:** Join our compassionate and dedicated healthcare team where you can contribute to providing exceptional patient care. We offer competitive compensation, professional development opportunities, and a supportive work environment. If you're passionate about healthcare and thrive in a front office setting, we encourage you to apply to make a difference in our patients' healthcare journeys. Come be a vital part of our team and help us deliver excellent service to our community!