Customer Service Representative jobs at ALLIANCE DOOR PRODUCTS - 62 jobs

BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process. Maintain professional appearance and attitude at all times. Answer phones and greet clients as they enter the customer service area. Follow-up on orders that are on backorders and processing customer orders accurately. Use DANCIK to look up pricing, customer information, delivery dates, and process orders. Call customers to communicate on order status and ETA's. Liaison with outside sales reps. and managers. Organize and maintain the contractor area. Ensure all customers receive excellent customer service. Solve customer problems with a sense of urgency and accuracy. Communicate with the warehouse department regarding order status in staged areas. Schedule delivery and reminder calls to customers. Complete projects or assignments as delegated by the supervisor. Back up to other positions within the department when needed. Maintain positive communication skills and process customer orders accurately. Maintain an organized and efficient work area. Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers). Scan all paperwork correctly (PO's, confirmations, POD's). Other duties as assigned. JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products. Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers. Self-driven with a high level of energy and enthusiasm. Excellent relationship selling/customer focused sales abilities. Solution oriented with exceptional follow through. Good basic math skills, (including ability to take accurate measurements) Proficient with Windows based computer applications. Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently. Frequently spending extended periods of time on the phone with customers. Occasional lifting up to 50 lbs may be required. MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. Positive Work Environment & Culture Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued. Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. Job Summary The Customer Success Coordinator serves as a point of contact for homebuyers throughout the construction and completion of their new home. This position is an expert on every home build project, helps keep the project on track, and will communicate with each assigned homebuyer, providing progress updates, timelines, and other helpful information on a consistent basis specified by the manager. This person is a front-line ambassador for Holt Homes and represents the company with the highest level of integrity, character, professionalism, courtesy, and ethics. Qualifications Completion of high school education Minimum of 2 years of customer service experience Real estate and/or new home construction experience preferred Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking Must be able to traverse sites in adverse weather Reliable vehicle to drive from site to site Valid Driver's License with a safe driving record Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and web-based software (e.g. social media) Experience with programs Smartsheet and Sales Simplicity preferred Customer Relationship Management (CRM) database experience preferred (i.e. Hubspot, Salesforce) Potential remote work after mandatory in-office training, decided by manager Demonstrated customer-focus and solution-orientation, talent for engaging and building trust quickly with all personality types Skills Ability to learn new software and programs quickly Excellent communication skills, both verbal and written, in the English language Strong follow-up skills Ability to work independently as well as in a group setting Adapt to a fast-paced, ever-changing environment Responsibilities Act as the secondary contact for homebuyers throughout the construction and closing process, working closely with the community team including construction, sales, warranty, and design centers to ensure a seamless experience Travel to communities to capture photos of active builds for homes under contract to buyers Maintain weekly onsite presence across assigned committees, including providing neighborhood condition reports Facilitate and review pre-closure survey feedback, post close check-ins, and one year follow-ups Provide real time triage and ticket responses from homebuyers under contract and either answer questions or direct to the appropriate party. Clearly communicate corporate processes and policies to customers and set expectations accordingly. Utilize lead management software (CRM) and other CX tools to provide homebuyers with relevant weekly updates on the status of their build. Maintain close relationships with community sales consultants and field teams through regular contact, weekly status meetings and participate in ongoing training Be an expert and enthusiastic brand ambassador for all things Holt Homes Work Environment Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time Regularly drives to and from various Holt communities Compensation Base Salary: $55,000- $70,000 FLSA Status: Non-Exempt Bonus Type: Year End Discretionary Comprehensive Benefits Package We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: Competitive Compensation: We provide a competitive compensation structure that rewards performance and results. Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Financial Future: Access a 401(k) retirement savings plan. Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave). Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. Exclusive Perks & Discounts Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts. Pet Insurance: Enjoy discounted group pet insurance rates. If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at ************************ for additional information. Sekisui House U.S., Inc. is an Equal Opportunity Employer.

Full Time, Monday-Friday, some Saturday work in Spring, Overtime available, $20 per hour starting wage, certified pesticide applicators $22 per hour, commission, bonus, sign on bonus, paid training, PTO, Paid Holidays, uniforms provided, company vehicle, provided. Benefits/Perks Sign-on bonus for licensed Pesticide operators/applicators new to our organization. Hourly pay rate in addition to production bonuses for meeting goals. paid training to obtain the required Pesticide License. Competitive benefits include, paid holidays, paid sick time, and paid vacation after one year. Flexible Schedules Competitive Compensation Careers Growth Opportunities Company OverviewFor more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Job SummaryThe Lawn Care Technician (Field Service Professional) is our company's frontline. You will be the customer's “lawn care guy or gal”. Your purpose is to ensure proper lawn, tree, and pest applications are applied timely and safely. Our customers' expectations are a green weed-free lawn and you will be the front runner in helping achieve those outcomes. While also educating the customer on what they should be doing culturally to participate where they can. Educating and communicating is just as important as how the applications are applied. You will become well respected in your knowledge and execution. Understanding the needs of the lawn, tree, and or pest control you will also sell all necessary services they may need. You will do this while being a part of a team and also independently. Responsibilities Develop the knowledge and skills to make appropriate lawn and tree care application services, diagnose lawn and tree problems, properly perform sales estimates, be proficient in communicating the selling points of all Spring‐Green Services and effectively communicate the benefits to the customer. Provide a high level of service to the customer by performing all service calls and assigned estimates on a priority basis Effectively communicate with the customer in a friendly and professional manner. Obtain and maintain all required pesticide licenses, become familiar with product labels and SDS and accurately mix approved lawn or tree materials. Perform professional service applications as outlined in your training and in The Spring‐Green Way. Qualifications High school diploma or equivalent (GED) Must have a valid driver's license with a good driving record and follow GPS directions to find job site locations. Must be at least 18 years old for insurability purposes. Must pass a criminal background check, as well as MVR requirements. Ability to work Monday through Friday and Saturday as required Must enjoy working outdoors and be able to work in temperature ranges from teens to over 90 degrees and in varying weather conditions Must be able to lift 50-pound bags of fertilizer, load, unload, push, lift and guide rotary spreader with a total weight of 80-100 pounds and maneuver 400-foot spray hose. Ability to follow driving directions and familiarity with assigned service area a plus Compensation: $20.00 per hour For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry's best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service. Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green franchised system. Each Spring-Green franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green franchisee posting the position.

Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Strategically schedule work appointments for Installation Technicians, along with customers accordingly Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions Check order confirmations from fabricators/vendors for size and pricing accuracy Filing of daily work orders and estimates Ordering of all office / shop supplies Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent All candidates must be able pass initial background check and drug test Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Compensation: $16.00 - $21.00 per hour

The Customer Service Specialist plays a vital role in delivering an exceptional experience for Viega's customers by serving as the primary point of contact for inquiries, orders, and service needs. This position manages the full lifecycle of customer service interactions - from order entry and product inquiries to resolving complex issues such as returns, warranty claims, and logistics challenges. Furthers Viega's reputation for superior service and operational excellence by driving consistent, positive customer outcomes and strengthening relationships at every touchpoint. JOB DESCRIPTION DETAILS * Serves as the primary point of contact for all customer inquiries, across various platforms, managing the entire customer service lifecycle - including order entry, product inquiries, returns, warranty claims, price quoting, and customer complaints - with professionalism and efficiency. * Delivers accurate and timely responses to inquiries about pricing, product availability, shipping, scheduling, and order status to drive results and support customer satisfaction. * Researches and resolves order-related issues, including pricing discrepancies, product questions, and logistics-related customer inquiries. * Processes and resolves warranty claims by partnering with Quality Assurance and Technical Support teams to confirm validity and issue credits or replacements. * Investigates and resolves complex pricing, logistics, and shipping discrepancies, ensuring clear, professional communication throughout the resolution process to instill trust and maintain positive customer relationships. * Reviews and processes customer returns by verifying quantities, purchase dates, pricing, and part numbers, ensuring compliance with Viega's return policies and procedures. Provides customers with clear return instructions, including restocking fees, credit terms, or replacement details as needed. * Provides follow-up communications with customers, sales, and support teams regarding questions or discrepancies, including invalid purchase orders, back orders, shipping methods, part numbers, pricing issues, and estimated delivery dates. * Analyzes incoming customer orders utilizing various technical tools including email and enterprise resource planning (ERP) platforms. * Ensures the accuracy of orders requested and efficiently rectifies information in accordance with established guidelines, customer requirements, and data management procedures. * Handles customer complaints with empathy, professionalism, and a solutions-oriented approach. Escalates complex issues to appropriate resources and departments when necessary, ensuring satisfactory outcomes. * Collaborates with departmental resources and other departments as needed to resolve order issues, escalate complex situations, and ensure case resolution while maintaining a customer-focused approach. * Communicates effectively by providing clear, timely, and accurate updates to customers, sales, and internal stakeholders regarding order status, discrepancies, and next steps. Facilitates ongoing communication and alignment between departments to streamline processes and deliver a seamless customer experience. * Documents interactions and resolutions to support internal collaboration, reporting, and continuous improvement efforts. * Attends meetings as required and/or assigned. * Adheres to ISO9001 compliance standards. * Performs other duties as required and/or assigned. * Occasional travel may be required. REQUIRED QUALIFICATIONS Knowledge, Skills and Abilities * This role requires strong communication skills, attention to detail, and the ability to collaborate with internal teams across sales, logistics, technical support, and quality assurance * Proficient in the use of common office equipment and software - including: computers, printers, Microsoft Word, Excel, Outlook, Teams, and PowerPoint * Proficient in (or able to quickly develop proficiency) the use of Viega's ERP and CRM platforms * Thinks critically and applies effective problem-solving skills to drive results * Excellent customer service skills including but not limited to professional phone/email protocols * Strong interpersonal, written, and oral communication skills * Ability to prioritize tasks, including follow-up and follow-through on customer requests * Builds and maintains positive, productive relationships within and across teams, customers, and vendors * Strong organization skills, attention to detail, and time-management skills * Builds and maintains deep knowledge of Viega products * Effectively manages multiple tasks and priorities * General understanding and application of continuous improvement principles, identifying opportunities to improve quality and optimize processes, tools and ways of working * Ability to work both independently and in a team environment, effectively collaborating with department leaders and resources, cross-functional teams, and with customer Education, Certification/License & Work Experience * High School Diploma or equivalent required * Some college education preferred * 2-3 years of progressive work experience performing administrative tasks, data-entry, interacting with customers, managing process or other related responsibilities required * 3-5 years related, high-volume customer support, sales and/or account management experience required, preferably within a manufacturing, wholesale or distribution environment Total Rewards Package: Compensation * Base: $56,000 to $68,000 annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market. * Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance. Benefits * Medical, Dental, Vision * Wellness Program * Health Savings Account (HSA) with a company contribution * Voluntary Benefits (Life, AD&D, Disability) * 401(k) retirement plan with a 7.5% company contribution * Time Off Programs - 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days Application Window * Posting date: 12/17/2025 * The application deadline for this job is: 1/30/2026 Your contact person: Brad Kerwin #LI-DNI

WHAT BROUGHT YOU HERE • Total compensation pay range $20 - $21hr o Quarterly safety bonus opportunities and weekly pay! • Shift Days and Hours - Monday - Friday / 8:00am - 5:00pm • Benefits starting DAY ONE! WHY TRULITE: Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured on the job. We are pleased to offer a comprehensive wellness initiative that includes access to a percentage of your pay daily, if needed, and a progressive financial training program. Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health. Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence. WHO YOU ARE: You are eager to provide top tier customer service support in a manufacturing environment. Customer service experience within the industrial related, glass and aluminum, or building materials industry preferred. Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills. WHAT YOU WILL BE DOING: • Receives telephone and fax request for price quotations, order changes, adjustments, and cancellations directly from customers. • Answers customer's technical questions regarding products and services. • Achieves and maintains rapport with customers and works to give them the best possible service. • Data Entry - Take and enter customer request in a timely and efficient manner SKILLS YOU BRING: • High School Diploma or equivalent. • Experienced user of Microsoft Office 365 suite. • Listening skills and data collection with attention to detail are essential. • Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry. We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.  Maintain professional appearance and attitude at all times.  Answer phones and greet clients as they enter the customer service area.  Follow-up on orders that are on backorders and processing customer orders accurately.  Use DANCIK to look up pricing, customer information, delivery dates, and process orders.  Call customers to communicate on order status and ETA's.   Liaison with outside sales reps. and managers.  Organize and maintain the contractor area.  Ensure all customers receive excellent customer service.  Solve customer problems with a sense of urgency and accuracy.  Communicate with the warehouse department regarding order status in staged areas.  Schedule delivery and reminder calls to customers.  Complete projects or assignments as delegated by the supervisor.  Back up to other positions within the department when needed.  Maintain positive communication skills and process customer orders accurately.   Maintain an organized and efficient work area.   Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).  Scan all paperwork correctly (PO's, confirmations, POD's).  Other duties as assigned.   JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.  Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.  Self-driven with a high level of energy and enthusiasm.  Excellent relationship selling/customer focused sales abilities.  Solution oriented with exceptional follow through.  Good basic math skills, (including ability to take accurate measurements)  Proficient with Windows based computer applications.  Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently.  Frequently spending extended periods of time on the phone with customers.  Occasional lifting up to 50 lbs may be required.  MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce , Armstrong Flooring™, Hartco , Robbins , LM Flooring , Capella , HomerWood , Hearthwood , Raintree , Autograph , Emily Morrow Home , tmbr , Crossville , and Crossville Studios . Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract , Armstrong Flooring, Parterre , Crossville and Crossville Studios . Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Job Description Job Unit: Customer Service Non-Exempt Salary: Hourly Summary Description: Receives questions from customers and follows established procedures to provide answers or refers calls to appropriate staff. Typical questions are focused on order status, product information, account status, pricing, product or service. Essential Duties: Field inbound customer service support calls with potential for extended periods of high volume Take sales calls and offer required upsells - make compelling offers, present appropriate alternatives when necessary, and ask for the sale Apply active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wants Troubleshoot customer service problems Process orders in a fast-paced environment. Provide knowledgeable answers to questions about product, pricing and availability. Help customers navigate our website and place orders online. Work with internal departments to meet customers' needs. Work with customers to resolve product returns, shipping inquiries and order status questions. Other related job duties as assigned Essential Job Skills and Experience: Education/Experience: Any combination of education and required skills and knowledge for successful performance would be qualifying: High School Diploma or GED equivalent, college coursework preferred but not required One year of professional customer service experience preferred but not required Experience in a manufacturing or garage door industry preferred Knowledge: Thorough knowledge of products and quality standards. Knowledge of customer service principles and practices. Extensive knowledge of product catalog and troubleshooting techniques Skill: Strong oral and written communication skills, strong interpersonal skills, Microsoft Office, proficient computer, keyboarding and 10-key skills, positive, upbeat and professional demeanor; a “Yes We Can!” attitude, professional, engaging verbal communication skills by phone and in person, handling high volume phones and fast paced environment. Ability: Efficiently network and coordinate work with customers and suppliers, manage effectively time to meet targets and deadlines, to excel in a fast-paced environment; ability to multitask is a must. Demonstrate passion and enthusiasm for customer service excellence, maintain focus and positivity while resolving challenging or complex problems The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory or all duties, responsibilities, and qualifications required of employees assigned to this level. Who we are: Hörmann is a premier manufacturer of steel, aluminum and custom wood garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is a drug-free workplace. A pre-employment drug test must be negative regardless of whether you live, test or plan to work in an area that permits legalized use of marijuana for either medical or recreational purposes. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test. Job type: Full-time Pay: $18.00 - $23.58 /Hr. Benefits: 401(k) 401(k) matching Dental Insurance Health Insurance Health Savings Account Life Insurance Paid time off Tuition reimbursement Vision Insurance Schedule: Day Shift Monday to Friday

Full-time Description South West Plumbing is urgently hiring for a Customer Service Representative! Who are we? We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems. At South West Plumbing we strive to ensure our employees are taken care of. We are known for stability and lateral growth amongst other career advancement opportunities! Benefits: Competitive Wage: $23.00 per hour Schedule shifts available: Sunday-Thursday 11:30am-8:00pm, and Tuesday-Saturday 11:30am-8:00pm NO on-call shifts & NO after-hours calls. Weekly pay! Start earning PTO immediately. Great medical benefits, including dental, vision and life insurance for you AND your family. Generous 401K Company match. 6 Paid holidays On-going technical and sales development training from the best in the business. Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships. The Big Task: This position greets incoming callers and processes appointments for our business. Helps in a consistently professional, friendly, and urgent manner, conveying information accurately to external and other internal customers utilizing scripts and other internal sources to secure appointments for our technician's. Job Duties: Convert incoming customer calls into booked service or lead setting appointments. Deliver call scripts with an authentic cadence; be clear, compelling and personable. Respond to customer requests, resolving issues and promoting the brand. Be professional and establish customer rapport, encouraging repeat business. Participate in training to boost booked calls and practice outbound calling. Adhere to the company's plan for resolving customer complaints quickly and favorably. Maintain and update customer databases with complete and accurate information. Learn and follow with consistency the SOPs for the department Assist with confirmations in any/all depts as needed. Use great customer service practices to answer incoming calls from customers and book appointments for our technicians. Answer all calls with urgency and in a professional manner. Meet the call center's daily appointment setting goal numbers. Make outbound calls to offer maintenance warranties to customers. Make follow-up calls to customers to ensure satisfaction of service performed by technicians. Requirements At least 2 years of customer service experience is required At least 1 year of call center experience is preferred Excellent customer service skills, and experience with outbound and inbound calls. Ability to function well in fast-faced work environment. Proficient with Microsoft Office Suite or related software. High school diploma, GED or equivalent. Please Note : This is an in-person / in-office role, where you are joining a team. This role is not remote or work-from-home supported. South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements: Ability to work with children Excellent interpersonal communication and organizational skills Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers, and is responsible for presenting a positive image for the company. Duties and Responsibilities: Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner. Processes student registrations using effective sales/customer service techniques. Schedules and manages birthday/pool parties. Supervises private party staff. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack area and provides guidance to Snack Shack staff. Checks voicemail and email correspondence and responds in a timely manner. Updates informational displays with accurate and timely promotions and literature. Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Makes collection calls to resolve open account problems. Prepares twice daily student lesson schedules for use by instructors and management staff. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Fulfills other duties and responsibilities as assigned by the Employer. Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: CPR, First Aid and AED certification required. Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate. Compensation: $16.00- 18.00 Hourly rate Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Job Description Job Unit: Customer Service Non-Exempt Salary: Hourly Summary Description: Receives questions from customers and follows established procedures to provide answers or refers calls to appropriate staff. Typical questions are focused on order status, product information, account status, pricing, product or service. Essential Duties: Field inbound customer service support calls with potential for extended periods of high volume Take sales calls and offer required upsells - make compelling offers, present appropriate alternatives when necessary, and ask for the sale Apply active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wants Troubleshoot customer service problems Process orders in a fast-paced environment. Provide knowledgeable answers to questions about product, pricing and availability. Help customers navigate our website and place orders online. Work with internal departments to meet customers' needs. Work with customers to resolve product returns, shipping inquiries and order status questions. Other related job duties as assigned Essential Job Skills and Experience: Education/Experience: Any combination of education and required skills and knowledge for successful performance would be qualifying: High School Diploma or GED equivalent, college coursework preferred but not required One year of professional customer service experience preferred but not required Experience in a manufacturing or garage door industry preferred Knowledge: Thorough knowledge of products and quality standards. Knowledge of customer service principles and practices. Extensive knowledge of product catalog and troubleshooting techniques Skill: Strong oral and written communication skills, strong interpersonal skills, Microsoft Office, proficient computer, keyboarding and 10-key skills, positive, upbeat and professional demeanor; a “Yes We Can!” attitude, professional, engaging verbal communication skills by phone and in person, handling high volume phones and fast paced environment. Ability: Efficiently network and coordinate work with customers and suppliers, manage effectively time to meet targets and deadlines, to excel in a fast-paced environment; ability to multitask is a must. Demonstrate passion and enthusiasm for customer service excellence, maintain focus and positivity while resolving challenging or complex problems The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory or all duties, responsibilities, and qualifications required of employees assigned to this level. Who we are: Hörmann is a premier manufacturer of steel, aluminum and custom wood garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is a drug-free workplace. A pre-employment drug test must be negative regardless of whether you live, test or plan to work in an area that permits legalized use of marijuana for either medical or recreational purposes. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test. Job type: Full-time Pay: $18.00 - $23.58 /Hr. Benefits: 401(k) 401(k) matching Dental Insurance Health Insurance Health Savings Account Life Insurance Paid time off Tuition reimbursement Vision Insurance Schedule: Day Shift Monday to Friday

Job DescriptionSalary: $22-$23 Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Customer Service Representative in our Redmond Distribution Center. In this position, the successful candidate will perform the following job responsibilities: Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls. Assist in pricing of quotes and orders under automation system controls. Balance daily invoice edit. Audit open order reports weekly. Follow up on customers' claims for credit. Manage all system invoicing on COD and open-term accounts. Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes. Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables. Distribute all incoming and outgoing mail. Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters. Various administrative duties Job Requirements: A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment. Basic computer skills are required with a familiarity of Microsoft Office Products. Previous clerical or office experience is beneficial. Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan. Please visit our website at ****************** for more information about our company. EOE.

Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.

Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Physical / Work Environment Requirements Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds. DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not crate an employment contract, implied or otherwise, other than an “at will” employment relationship. Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.

Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Filing of daily work orders and estimates Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Compensation: $16.00 - $18.00 per hour

Benefits: Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Strategically schedule work appointments for Installation Technicians, along with customers accordingly Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions Check order confirmations from fabricators/vendors for size and pricing accuracy Filing of daily work orders and estimates Ordering of all office / shop supplies Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent All candidates must be able pass initial background check and drug test Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills *Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner. Compensation: $18.00 per hour

Roles & Responsibilities: CAN OFFER FULL TIME HOURS IN SUMMER As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inbound email correspondence, forward on as appropriate Greet customers and all other visitors to the showroom (if applicable) Screen incoming leads/potential customers Schedule estimate appointments Quote product by telephone for clients/customers (if applicable) Assist Estimators with follow up on pending sales/ quotes by phone and/or email Strategically schedule work appointments for Installation Technicians, along with customers accordingly Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions Check order confirmations from fabricators/vendors for size and pricing accuracy Filing of daily work orders and estimates Ordering of all office / shop supplies Keeping office clean/tidy Qualifications & Educational Requirements: HS Diploma or equivalent All candidates must be able pass initial background check and drug test Preferred Skills: Excellent verbal/written communications skills Microsoft Office proficient (Word, Excel) Hardworking, motivated, with excellent organizational and time-management skills

* The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. * Answers telephone and directs calls to appropriate department. * Processing incoming and outgoing parts. * Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. * Compares data entered with source documents to detect errors. * Processes purchase orders. * Take orders for residential install/service customers. * Assist in scheduling and dispatching. * Provides backup support for office staff. Skills/Education Qualifications * High School Diploma or GED. * One to three years related experience or training; or equivalent combination of education and experience. * Mathematical, Reasoning, and Language skills are required. * Proficiency in Microsoft Office including Word and Excel.

1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes. Education High School Diploma or GED Physical / Work Environment Requirements Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.