Marketing Audience Specialist
Alliant Credit Union job in Chicago, IL
Job Description
Drive targeted marketing efforts by identifying, segmenting, and activating audience groups across digital channels. Collaborate with marketing operations, analytics, and campaign teams to ensure the right message reaches the right audience at the right time, optimize engagement and conversion.
Essential Responsibilities
Develop and manage audience segmentation strategies based on behavioral, demographic, and firmographic data
Partner with analytics and data teams to define audience criteria and build actionable segments
Collaborate with business stakeholders to align audience strategies with campaign goals and KPIs
Extract ad hoc reports from the Enterprise Data Warehouse (EDW) to support marketing initiatives
Automate tasks in collaboration with project leads, data analysts, and end-users
Maintain data loads in marketing automation platform and troubleshoot failures with internal and external teams
Ensure compliance with data privacy regulations such as GDPR and CCPA in audience management
Support A/B testing and audience experimentation to refine targeting strategies
Document audience definitions, workflows, and best practices for cross-functional visibility
Education
Minimum 4 Years Bachelors Degree in Data Analytics, Business, or related
Years of Experience
Minimum 3 Years of Audience segmentation, digital marketing, marketing operations or related
In Lieu of Education
6 Years of Audience segmentation, digital marketing or marketing operations
Compensation & Benefits:
Typical hiring range: $63,300 - $98,500 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Senior Commercial Portfolio Analyst
Alliant Credit Union job in Chicago, IL
Job Description
Support commercial lending team with active monitoring of the commercial lending portfolio. Gather financial information, conduct property-level financial evaluations and borrower and guarantor examinations.
Essential Responsibilities
Interact with borrowers and obtain necessary information on the property and guarantors/sponsors. Maintain financial statement collection and keep track of past due documents
Order periodic site inspections for commercial loan in the portfolio. Maintain a log of completed inspections and advise management of issues identified in the inspection reports
Monitor portfolio loans for adherence to covenants and identify potential issues
Conduct annual reviews of commercial loans within the credit union portfolio, including evaluation of property financials, assessing creditworthiness of guarantors/sponsors and determine annual risk ratings of the loan
Prepare the annual review report for review and approval by credit committees
Perform market research using various online and third-party applications, compare performance of collateral property against market data and estimate updated asset valuation
Maintain an organized filing system to ensure documents are up to date to facilitate an efficient audit process
Review requests for earnout provisions as identified in the loan documents to ensure that requirements have been met to warrant the additional funds
Prepare analytical reports for management review of the commercial loan portfolio performance
Education
Minimum - 4 Year Bachelors Degree in Business, Finance, Accounting or Related
Years of Experience
Minimum - 4 years of Commercial Real Estate Lending or Related
In Lieu of Education
6 years of Commercial Real Estate Lending or Related
Compensation & Benefits:
Typical hiring range: $76,600 - $119,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Manager, Business Risk Guide- Enterprise Services Risk Office
Chicago, IL job
Manager, Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, Global Enterprise Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.
If you are a problem solver seeking an exciting challenge. Can build relationships as well as develop and implement innovative solutions and are ready to work on the front line of a top 10 Bank. Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - changing banking for good - for our customers, our communities and our associates.
As a Business Risk Manager in Capital One's Enterprise Services (ES) Risk organization, that's exactly what you'll do as a first line function. Working with talented associates, you are the conscience of all areas of the Business. You will apply your risk management and analytical skills to some of our highest profile Risk Management projects. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept. These skills will allow you to gain insights, act as a change agent to influence both business and technology partners, and deliver value-added risk management services to help ensure our Company remains well-managed and avoids unnecessary risk.
In this position, you will play a key role in enhancing our Business risk management investment, product and data processes across Capital One and driving project and program delivery.
Here's what we're looking for in an ideal teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
You are a trusted advisor both leading and driving effective and relevant risk management conversations with Divisional Business and Tech leadership and their teams.
You are an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities.
You are an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate
Responsibilities:
Build successful relationships with our Investment, Product, Data and other team members to understand the impact of business and technology risk on critical business processes
Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
Influence leaders within Investments, Compliance, Product, Data, Cyber, second line risk organizations, and Internal Audit on key technology risks and actions as needed
Conduct periodic risk reviews with the executives and support reporting for risk metrics
Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
Design and support internal risk and control governance processes
Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction
Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 4 years of experience in the Financial Services or Technology industry
At least 4 years of experience in project, program, process, or risk management
At least 4 years of experience facilitating and leading discussions across various disciplines
Preferred Qualifications:
Bachelor's Degree or military experience
Knowledge of the UK and US regulatory landscapes
5+ years of experience in risk management, technology, or a related discipline
At least 5 years of leading highly cross-functional programs
At least 5 years of experience consulting with senior executives and strategy building
5 years of experience supporting internal and external business clients with a deep understanding of Investment, Product and Data risk in the areas of security considerations, sustainability, business resilience and data restrictions
Experience in controls development, controls management, risk reporting activities such as process level assessments and risk and control self assessments
Strong organization skills and ability to support multiple projects simultaneously
Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels
Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis
New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis
Plano, TX: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote)
Remote or Chicago, IL job
Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth.
This is an opportunity to be a crucial part of our growth.
If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you.
Key Responsibilities:
Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information.
Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations.
Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading.
Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products.
Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing.
RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures.
Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation.
Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies.
Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture.
Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap.
Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable.
Why Join Us:
Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers.
Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment.
Thought Leadership: Represent the company externally and contribute to industry best practices.
Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions.
Basic Qualifications:
At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains.
At least 4 years in customer - facing roles , acting as a trusted advisor to senior security and IT leaders.
Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response.
Excellent written and verbal communication skills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences.
Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail .
Ability to influence and collaborate effectively with cross-functional teams.
Preferred Qualifications:
Experience in developing and implementing scalable Customer Trust programs.
3+ years experience with Third Party Risk Management programs.
Strong business acumen and the ability to translate complex technical concepts into business value.
Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+
Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks).
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture
McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture
Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sales Development Team Lead- Capital One Software (Remote)
Remote or Chicago, IL job
Sales Development Team Lead- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
Who We're Searching For
We're looking for a hands-on Sales Development Manager to build, lead, and scale our sales development (SDR) function from the ground up. You'll be both architect and operator: owning a team and individual pipeline creation quota, designing the strategy, processes, and KPIs for a high-performing, account-based outbound sales motion while personally prospecting into top-tier accounts and owning pipeline creation goals.
This isn't a "manage from the dashboard" role. You'll be in the trenches with the team - refining ICP and targeting, crafting sales messaging, running experiments, and joining account planning sessions - while developing SDRs into world-class enterprise prospectors. This is a sales leadership role, measured on net-new pipeline and opportunity creation in partnership with our Sales team leads and Account Executives. If you're a strategic builder, strong operator, and coach who loves turning ambiguity into a repeatable, scalable sales engine, this role is for you.
Roles & Responsibilities
Sales & Pipeline Ownership (Player/Coach)
Own a personal book of target accounts with clear opportunity creation quotas; perform deep account research; run multi-threaded outreach across email, LinkedIn, and phone; run discovery with technical and business stakeholders and hand off high-quality, qualified opportunities to AEs. Own team-level pipeline creation targets and drive SDR daily/weekly selling activities to achieve them.
Build and Lead the Sales Development Function
Design the SDR strategy, operating model, and KPIs for account-based outbound; create core sales processes, prospecting playbooks, and cadences; partner with Sales Leadership, Marketing, Enablement, and Sales Operations on ICP, territories, and target account strategy.
Team Leadership & Sales Coaching
Hire, onboard, and ramp SDRs; run regular 1:1s, live call coaching, and deal reviews; set clear expectations and development plans; build a culture of sales accountability, experimentation, and continuous improvement.
Cross-Functional Collaboration & Feedback Loops
Partner with AEs on account engagement plans and full-funnel sales strategies; align SDR motions with Marketing campaigns and events; work with Enablement on sales messaging, objection handling, and competitive positioning; deliver structured field feedback to Product and Marketing.
Systems, Data, and Reporting
Ensure disciplined use of Salesforce, Groove, LinkedIn Sales Navigator, ZoomInfo, and related tools; build and review SDR dashboards; use funnel data to diagnose bottlenecks and iterate on programs, KPIs, and playbooks.
Basic Qualifications
At least 5 years of experience in enterprise GTM roles such as sales, business development, partnerships, SDR, BDR, or inside sales, such as in SaaS or technology.
At least 3 years of experience owning or co-owning an outbound prospecting motion into enterprise accounts with an Annual Contract Value (ACV) of $75,000 or greater (as an individual contributor, team lead, or manager).
At least 2 years of experience leading, managing, or mentoring a quota-carrying GTM team (for example: SDR, BDR, sales, BD, or partnerships) with responsibility for pipeline creation and revenue outcomes.
At least 3 years of experience engaging stakeholders in sales cycles and strategic partnerships.
At least 3 years of experience using a CRM such as Salesforce and sales engagement tools (for example: Groove, Outreach, Salesloft, LinkedIn Sales Navigator, ZoomInfo, Gong, or similar).
At least 3 years of experience meeting or exceeding KPIs related to pipeline creation, opportunity quality, and conversion.
Preferred Qualifications
7+ years of experience in enterprise GTM leadership roles (for example: sales, business development, partnerships, SDR, BDR, or inside sales) within SaaS or technology.
Experience standing up or significantly scaling an outbound motion or SDR, BDR, or inside sales function (process, KPIs, hiring profile, playbooks, dashboards).
Proven success building and leading teams that create net-new pipeline at scale, with clear examples of improving conversion rates and deal quality over time.
Experience in data, analytics, cloud, or AI ecosystems and/or adjacent platform environments (for example: Snowflake, Databricks, or major public clouds).
Experience selling into or partnering with highly regulated industries (for example: Financial Services or Healthcare)
Demonstrated ability to collaborate with Account Executives and Sales Leaders on strategic account planning, territory design, and coverage models.
Demonstrated ability to hire, coach, and develop early-career GTM talent (SDRs, BDRs or equivalent) into high performers and next-step roles (AE, BD, Partnerships).
Strong written and verbal communication skills, with the ability to simplify complex value propositions and tailor messaging to senior technical and business stakeholders.
Demonstrated ability to maintain precision and quality while scaling outreach across multiple accounts, segments, and team members.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $165,000 - $165,000 for Sr. Manager, SaaS Sales
Richmond, VA: $165,000 - $165,000 for Sr. Manager, SaaS Sales
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)
Remote or Deerfield, IL job
Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise.
Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Capital One's Global Payment Network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort.
Responsibilities include:
Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas.
Perform risk assessments of business activities, potential exposures and materiality of loss.
Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes.
Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery.
Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports.
Communicate the results of audit projects to management via written reports and compelling oral presentations.
Provide significant input into the development of the annual audit plan.
Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security.
Provide risk management advice and counsel to business leadership on best practices.
Establish and maintain good working relationships with line management and auditees during engagements.
Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate.
Here's what we're looking for in an ideal teammate:
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Travel Expectations:
The associate will be expected to travel an average of 10-15% of the time.
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination
At least 3 years of experience in global payment network operations and banking or financial services, or a combination
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems
2+ years of experience leading audits and performing the auditor-in-charge role
Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM)
1+ years of experience performing data analysis in support of internal auditing
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis
New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis
Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technical Program Management - Capital One Software (Remote)
Remote or Chicago, IL job
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
Our TPM Directors have:
Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
Deep focus on execution, follow-through, accountability, and results
Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
Basic Qualifications:
At least 7 years of experience in technical program management
Bachelor's degree
Preferred Qualifications:
7+ years of experience designing and building data-intensive solutions using distributed computing
3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
3+ years experience building highly scalable mobile products & platforms
3+ years of experience building B2B SaaS products
3+ years of experience with Agile delivery
3+ years of experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
Experience in building systems & solutions within a highly regulated environment
Bachelor's degree in a related technical field (Computer Science, Software Engineering)
MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $205,400 - $234,400 for Director, Technical Program Management
Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Distinguished Engineer - Capital One Software (Remote-Eligible)
Remote or Chicago, IL job
Distinguished Engineer - Capital One Software (Remote-Eligible) Job Description
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
Key responsibilities:
Articulate and evangelize a bold technical vision for your domain
Decompose complex problems into practical and operational solutions
Ensure the quality of technical design and implementation
Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
Continue learning and injecting advanced technical knowledge into our community
Handle several projects simultaneously, balancing your time to maximize impact
Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
Abstract clients from core systems of record
Migrate clients to a core agnostic GraphQL interface layer
Provide automation and tooling to accelerate client onboarding to the modern core efficiently
Ensure all the client applications and use cases function as expected post migration
Basic Qualifications:
Bachelor's Degree
At least 7 years of experience in software engineering
At least 5 years of experience working with at least one of the following programming languages: Java, Python, or Node.js
At least 3 years of experience in public cloud technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
Preferred Qualifications:
Masters' Degree
9+ years of software engineering experience
5+ years of experience in AWS
5+ years of experience architecting cloud-native applications
Experience working with event-driven and microservice architectures
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Engineer
New York, NY: $287,800 - $328,500 for Distinguished Engineer
Richmond, VA: $239,900 - $273,800 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Member Care Representative - Inbound Call Center
Alliant Credit Union job in Chicago, IL
Job Description
Provide consultative service and support to credit union members via telephone. Process financial transactions of simple to moderate complexity on member's accounts, resolve member issues, evaluate and identify the member's financial needs with compassion and care. Build relationships with members in order to provide assigned levels of member service and satisfaction, and targeted referrals to internal business partners that result in deeper relationships. Use de-escalation skills and reliance on technical knowledge of credit union products, policies and regulatory compliance to handle call types that include but not limited to account maintenance assistance like processing payments, account balance inquiries, opening or closing memberships, debit card PIN reset and money transfers.
Essential Responsibilities
Handle routine to moderately complex member inquiries with a goal of first call resolution and limited escalation by leveraging departmental tools by handling call types such as account maintenance assistance like processing payments, account balance inquiries, opening or closing memberships, debit card PIN reset and money transfers
Process financial transactions on member's accounts in an efficient and effective manner
Review, qualify, open and close deposit accounts and ATM/debit cards
Complete money transfers and assist with check withdrawals
Decision fee-refunds within defined relationship parameters
Act as a member advocate and handle difficult conversations with professionalism and courtesy
Resolve member's concerns while ensuring regulatory compliance
Build partnerships with management and peers in contributing to a productive team environment
Education & Years of Experience
Minimum - High School or Equivalent
Minimum - 1 Year Banking, Retail, Customer Service or Related
Preferred - 1 Year Call Center within a Financial Services Environment
Compensation & Benefits:
Salary range: $22.00 per hour. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Additional Benefits:
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Manager, eData Risk Guide - Enterprise Services Risk
Chicago, IL job
The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.
As an eData Risk Guide in Capital One's Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to support the Enterprise Data organization. As a Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our risk management processes and data risk profile across Capital One and driving project and program delivery.
Here's what we're looking for in an ideal teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Responsibilities:
Build successful relationships with the Enterprise Data team and others to understand the impact of risk on critical business processes
Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.
Influence leaders within Enterprise Data, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed
Conduct periodic risk reviews with the executives and support reporting for risk metrics
Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
Design and support internal risk and control governance processes
Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction
Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these
At least 5 years of experience supporting, partnering, and interacting with internal and external business clients
Preferred Qualifications
Bachelor's Degree or Military Experience
Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)
At least 5 years of experience supporting, partnering and interacting with internal stakeholders
At least 2 years of Financial Services industry experience
Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership)
Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
Ability to set direction, delegate tasks, and manage multiple stakeholder expectations
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis
New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis
Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Lead Compliance Advisor
Alliant Credit Union job in Chicago, IL
Job Description
Provide consumer compliance advisory services to Alliant's consumer products focusing on 3rd Party Risk. You will provide consulting to help the first line of defense understand applicable regulatory requirements and implement an appropriate risk-based control framework to manage compliance risk within the defined compliance risk appetite. Develop and evaluate components of the Compliance Management System ("CMS"), such as risk assessments, policies, procedures, issues management, change management, complaints, controls, monitoring, and reporting, for assigned advisory support teams.
Essential Responsibilities
Assist the risk assessment manager by providing consulting on regulatory requirements and conduct privacy risk assessments.
Develop knowledge of business areas' products, services, operations, third parties, and strategy.
Provide effective challenge and advice through interaction with first line partners and risk management to influence outcomes regarding the Alliant CMS.
Develop and evaluate the CMS components such as as risk assessments, policies, procedures, issues management, controls and monitoring, and reporting.
Assist in risk assessments to evaluate the effectiveness of the CMS within assigned business and work with the first line of defense to appropriately address identified gaps.
Support product and service development and provide compliance advice to project teams including reviewing policies and procedures, member communications, and account disclosures.
Provide compliance advice with first line partners and risk management to influence CMS outcomes and assist the compliance advisory leader with enhancements across the organization.
Consult and advise issues remediation teams on the issue remediation plans to ensure identification of root cause, timely restitution to impacted members, and updates to the CMS to prevent a recurrence.
Responsible to work with regulatory exams and internal audit preparation, including assistance with fieldwork and remediation.
Partner with complaint management and marketing teams to review materials and advise on compliance risk such as marketing materials, complaint documentation, supporting evidence.
Participate on project teams to serve as a trusted advisor to the various product and service teams.
Education
Minimum- 4 Year Bachelors Degree in Business, Computer Science or Related
Years of Experience
Minimum - 5 Years Compliance or Related
In Lieu of Education
7 Years Compliance or Related
Compensation & Benefits:
Typical hiring range: $92,600 - $144,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Senior User Experience Designer
Alliant Credit Union job in Chicago, IL
Job Description
Lead the user experience design efforts for the credit unions' digital channels. Responsible for user research, interaction design, and usability testing of our features and products. Shape the overall user experience strategy and provide guidance to the design team, while partnering with product managers, software engineers and quality assurance engineers to build innovative financial solutions for members.
Provide strategic direction for the user experience, aligning design decisions with business goals. Collaborate with product managers and other stakeholders to define and refine the product vision
Conduct user research to understand user needs, behaviors, and pain points. Develop member journey maps to guide design decisions
Define and implement information architecture and design systems for complex digital ecosystems. Contribute to the development and maintenance of established design systems to ensure consistency across products
Create high-fidelity prototypes and design mockups to communicate and test design concepts. Lead the development of interactive and dynamic interfaces that enhance user engagement
Plan and oversee usability testing sessions, interpreting results to inform design improvements. Provide guidance to designers in conducting effective usability testing and iterating designs based on feedback
Collaborate with cross-functional teams, provide design leadership throughout the product development lifecycle
Guide junior designers, foster a collaborative and growth-oriented team culture
Contribute to the development of the design team through knowledge-sharing and skill-building initiatives
Education & Years of Experience
Minimum- 4 Year Bachelors Degree in UX Design, Human-Computer Interaction, or related field
Preferred - Graduate Degree in UX Design, Human-Computer Interaction, or related field
Minimum - 6 Years UX Design or related
In Lieu of Education
8 Years UX Design or related
License/Certifications/Training
Preferred: UX Certification
Compensation & Benefits:
Typical hiring range: $84,200 - $131,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Distinguished Machine Learning Engineer- Capital One Software (Remote)
Remote or Chicago, IL job
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Distinguished Machine Learning Engineer, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
Responsibilities:
Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in
Collaborate on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates
Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible
Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization
Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner
Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent
Basic Qualifications:
Bachelors Degree
At least 7 years of experience in Software Engineering
At least 5 years of experience in Machine Learning Systems and Infrastructure
Preferred Qualifications:
Masters' Degree
7+ years of experience using Python, Java, Go, and SQL
6+ year of experience deploying machine learning models
Ability to understand deploying Machine Learning models in production environments at scale
Experience using Large Language Models (LLMs) to prompt engineering, fine-tune foundation models and evaluation and alignment of LLMs
3+ years of experience with Kafka, Airflow, Spark, AWS Glue/Kinesis
3+ years of experience with Databricks or Snowflake
Experience using LLM Ops tooling and practices in model versioning, deployment, cost optimization and latency reduction
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Machine Learning Engineer
Richmond, VA: $239,900 - $273,800 for Distinguished Machine Learning Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Manager, Solution Architect
Chicago, IL job
Capital One is hiring a skilled Solutions Architect to join our exceptional team of talented technologists in the Card Partnerships segment of Card Tech. The Card Tech team defines, engineers, and manages technology solutions for Capital One's domestic Credit Card business, powering a portfolio of systems and products used daily by millions of customers. The Card Partnerships business segment focuses on providing Co-Branded and Private Label Credit Cards for a number of leading companies across several industries.
In this role, you will provide technical leadership for designing and implementing critical technology solutions which span a wide number of Card Platforms. In addition to working with an integrated Partnerships business, technology and operations team, you will have the opportunity to contribute to architecture across broader Card and Enterprise teams, which are tightly integrated throughout Partnerships solutions.
Primary Responsibilities:
Lead solutions architecture design for multi-platform/cross-platform solutions
Leading Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflict
Demonstrate thought leadership and strategy in partnership with delivery and product partners
Explain and represent solutions in the Architecture Review Boards, and various product, platform and architecture discussions
Presenting work products and strategies to product managers, technology leadership across Capital One
Function as a primary architecture point of contact for other architecture teams & and delivery teams for solutions and systems
Continuously learn as technology needs evolve
The successful candidate will:
Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company
Exhibit mastery of facilitation and influence across teams, departments and divisions
Enjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologists
See the impact of near term and long term choices, and are great at explaining it
Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities
Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale
Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments
Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience
Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills
Basic Qualifications:
Bachelor's Degree
At least 6 years of experience in Software Engineering and Systems Architecture or Technology Solution design
At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)
Preferred Qualifications:
Master's Degree in Computer Science, Engineering or Information Technology
7+ years of experience in software engineering
5+ years of experience as a Solutions Architect in large/complex organizations
8+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment
3+ years of experience working with internal and external business clients
3+ years of experience with AWS concepts and implementations
Experience to engaging, influencing and driving initiatives by partnering with technology executives
Experience mentoring software engineers or architects
Experience in a regulated environment (HIPAA, PCI, Privacy, etc)
Ability to communicate at all levels in the organizations with required technical depth and breadth
AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure)
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $204,900 - $233,800 for Sr. Manager, Solution Arch
McLean, VA: $225,400 - $257,200 for Sr. Manager, Solution Arch
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Audit- Global Payment Network
Chicago, IL job
Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise.
We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution.
Responsibilities:
Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities.
Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations.
Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management.
Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams.
Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality.
Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables.
Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role.
Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment.
Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business.
Deliver appropriate, succinct and organized information, tailoring communication style to audience.
Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines.
Here's what we're looking for in an ideal leader:
You are a critical thinker who seeks to understand the business and its control environment.
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You prioritize achievement of the team's collective goals.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Travel Expectations:
The associate will be expected to travel an average of 10-15% of the time.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting.
Basic Qualifications:
Bachelor's Degree or military experience
At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry
At least 5 years of people management experience
At least 3 years of experience managing audit engagements
Preferred Qualifications:
Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration
5+ years of experience leading audits and performing the auditor-in-charge role
5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations
2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments.
2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience.
Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical
Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical
McLean, VA: $263,900 - $301,200 for Director, Cyber Technical
New York, NY: $287,800 - $328,500 for Director, Cyber Technical
Plano, TX: $239,900 - $273,800 for Director, Cyber Technical
Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical
Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
Principal Auditor - Global Payment Network
Chicago, IL job
Principal Auditor - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise.
Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Audit team, with a specific focus on the Discover Financial Services global payments network, platforms, technologies, and related operations (e.g., credit/debit processing, digital payments, acquiring, servicing domestic/abroad, settlement operations). We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. This role will be hired as a Capital One associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our integration effort.
Responsibilities include:
Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas.
Perform risk assessments of business activities, potential exposures and materiality of loss.
Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes.
Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery.
Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports.
Communicate the results of audit projects to management via written reports and compelling oral presentations.
Provide significant input into the development of the annual audit plan.
Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security.
Provide risk management advice and counsel to business leadership on best practices.
Establish and maintain good working relationships with line management and auditees during engagements.
Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate.
Here's what we're looking for in an ideal teammate:
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Travel Expectations:
The associate will be expected to travel an average of 10-15% of the time.
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination
At least 3 years of experience in global payment network operations and banking or financial services, or a combination
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, Economics, Business Administration, or Information Systems
2+ years of experience leading audits and performing the auditor-in-charge role
Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified Risk Manager (CRM)
1+ years of experience performing data analysis in support of internal auditing
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Chicago, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
McLean, VA: $127,500 - $145,500 for Prin Assoc, Cyber Risk & Analysis
New York, NY: $139,100 - $158,700 for Prin Assoc, Cyber Risk & Analysis
Plano, TX: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Richmond, VA: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Riverwoods, IL: $115,900 - $132,200 for Prin Assoc, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Membership Operations Specialist
Alliant Credit Union job in Chicago, IL
Job Description
Essential Responsibilities
Process new membership and deposit accounts by verifying eligibility, completing requirements, and following up on pending applications
Efficiently process loan funding requests by reviewing documentation, coordinating with internal teams for compliance, and managing fund disbursement
Act as the initial point of contact for members, delivering outstanding service in the areas of loan and account opening
Manage loan funding pipeline and prioritize tasks to meet deadlines, review and audit loan documents
Coordinate with underwriters, processors and consultants, and handle funding and disbursement processes including checks, wire transfers, and automatic payments.
Process membership and accounts and review, qualify, open deposit accounts, specialty accounts like Trust, CD and UTMA and ATM/debit cards
Validate membership eligibility, verify documents and signatures for fraud prevention, and handle routine and complex membership inquiries aiming for first-contact resolution
Ensure transactions comply with the Bank Secrecy Act and relevant laws, maintain ethics and privacy directives
Participate in software testing and process improvement initiatives to enhance service quality and operational efficiency
Education & Years of Experience
Minimum - High School or Equivalent
Minimum - 2 Years Loan funding, processing or related
Compensation & Benefits:
Typical hiring range: $41,900 - $59,400 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Manager, Platform Engineering (Connex Switch)- People Leader (Global Payment Network)
Deerfield, IL job
Manager, Platform Engineering (Connex Switch)- People Leader (Global Payment Network) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you will be part of a big group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you will have the opportunity to be at the forefront of driving a major transformation within Capital One.
General Responsibilities:
Manage stakeholder expectations effectively and prioritize and scope teams deliverables.
Collaborate with key stakeholders to efficiently and effectively allocate team members to deliverables that address customer needs channeled through debit operations.
Effective decision-making to manage and reduce potential risksto network from implementations.
Responsible for ConnexDatabase development to support PULSE Customer Onboarding, Implementation, Scaling, and maintenance.
Lead and develop a team of Connex Database engineers.
Mentor and develop team to high-performance culture with focus on consistent delivery of high-quality zero-defect implementations.
Hands-on development, testing and implementation with CED database and related tools.
Continuously improving CED coding and testing practices
Develop automation by building CED macros and automate functional & regression testing for CED database changes.
Lead the craftsmanship, availability, resilience, and scalability of your solutions.
Hire, retain and lead high-functioning, diverse groups of engineering professionals, establishing clear objectives and key results, developing a consistent set of practices and processes across the team, and driving towards the resolution of challenging problems.
Bring a passion to stay on top of tech trends, experiment with and learn modern technologies, participate in internal & external technology communities, and mentor other members of the engineering community.
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
Utilize scripting languages like TAL, TACL, Shell Scripting, Python, and SQL
Collaborate and partner with peers within immediate organization and across organization to share, learn and adopt best practices in software engineering, testing and implementations.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
At least 4 years of experience with AWS
At least 2 years of people management experience
Preferred Qualifications:
7+ years of hands-on experience with CED database and related tools
7+ years of experience in managing change control files and utilities (CMSUTIL, SWAPBLD, SWAPROLL, CEDUTIL)
7+ years of experience in TAL, TACL programming languages
5+ years of experience in Connex Switching system architecture with hands-on experience in design, coding, and testing for other Connex components like AP and PI,
5+ years of experience in CED database security, including user access and data/file security.
5+ years of experience with financial industry practices, regulations, and operations
7+ years of experience in banking and payment domains, including transaction processing, merchant acquiring/issuing, and batch processing.
Experienced with ATM and POS device driving, scheme and interchange links, card and account authorization services, and key management/validation using Thales and SafeNet HSMs
Familiarity with utilities such as FUP, Pathway, Inspect, Histrpt, and Logcan
Experience in Cobol, Tandem, and Non-Stop
Experience with Paragon Simulator and JIRA
Experienced in projects that involve modernization of legacy platforms and technologies.
7+ years experience in building platforms and services using REST APIs & Microservices Architecture
Experienced in cloud-native architecture and AWS or other Cloud technologies.
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Houston, TX: $144,000 - $164,400 for Manager, Platform Engineering
Riverwoods, IL: $144,000 - $164,400 for Manager, Platform Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Mortgage Direct Loan Officer
Alliant Credit Union job in Chicago, IL
Job Description
Responsible for the development of new mortgage business from both credit union members, noncredit union referral sources and various lead aggregators. Prospecting non-member borrowers and referral sources as well as prospecting to credit unions provided lead opportunities. Stay current with credit union products and mortgage guidelines. Use knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.
Essential Responsibilities
Development of new mortgage business through referral sources such as realtors and past clients.
Conduct outbound calling and selling to member leads and credit union provided non-member leads.
Develop sales and prospects and continually grow a diverse referral base. Identify and sell Alliant's mortgage strengths and niches.
Prospects and follows up with credit union provided leads; develops and consistently executes a goal-focused business plan.
Take accurate and complete first mortgage loan applications, collect initial documentation and forward to the processing unit.
Originate quality applications that meet Alliant's product guidelines.
Set proper borrower expectations and work with members and processing to facilitate a smooth and timely member experience.
Work with borrower and processing unit throughout the loan process to ensure member satisfaction and expectations are met.
Originate quality applications that meet product guidelines.
Education
Minimum - 4 Year Bachelors Degree in Business, Finance, Economics or Related
Years of Experience
Minimum - 3 Years Consumer direct loan officer or related
In Lieu of Education
5 Years Consumer Direct Loan Officer
Compensation & Benefits:
Typical hiring range: $36,000 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Sales Incentive Plan.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Senior Financial System Analyst
Alliant Credit Union job in Chicago, IL
Job Description
Manage and support the company's financial planning and analysis (FP&A) software. Configure and maintain the system, create reports, ensure data accuracy, and automate financial processes to support the FP&A team. Perform user management, ensure data integrity, coordinate system upgrades, troubleshoot technical issues, and provide training and support to users.
Essential Responsibilities
Administer and maintain financial software systems for budgeting, forecasting, and reporting, ensure optimal performance, accuracy, and alignment with business needs
Ensure the accuracy and security of financial data within the systems and monitor data flows between integrated systems
Provide technical and functional assistance to users within the finance and FP&A teams and resolve issues related to system functionality or data accuracy
Help improve and automate financial processes to increase efficiency and streamline operations. Partner with stakeholders to design workflows for budgeting, forecasting, and reporting
Assist in the creation of financial reports and develop reporting tools and templates to ensure reports meet business requirements and reflect accurate financial data
Collaborate with finance and IT departments to integrate systems and meet business needs and support projects between financial systems and other enterprise platforms
Set up roles, permissions, and approval workflows to align with organizational and compliance standards and audit user access to ensure appropriate levels of authorization and prevent unauthorized changes
Translate business requirements into system configurations, including building and updating planning models, sheets, and hierarchies
Manage data integrations, ensure data integrity and accuracy between the FP&A system and other source systems, and perform data reconciliation
Perform system monitoring, maintenance, and testing, during system upgrades and the deployment of new functionalities
Education
Minimum - 4 Years Bachelors Degree in Information Systems, Finance, Accounting or related
Years of Experience
Minimum - 3 Years of Information Systems, Finance, Accounting or related
In Lieu of Education
6 Years of Information Systems, Finance, Accounting or related
Compensation & Benefits:
Typical hiring range: $76,600 - $119,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.