Member Care Representative - Inbound Call Center
Alliant Credit Union job in Chicago, IL
Job Description
Provide consultative service and support to credit union members via telephone. Process financial transactions of simple to moderate complexity on member's accounts, resolve member issues, evaluate and identify the member's financial needs with compassion and care. Build relationships with members in order to provide assigned levels of member service and satisfaction, and targeted referrals to internal business partners that result in deeper relationships. Use de-escalation skills and reliance on technical knowledge of credit union products, policies and regulatory compliance to handle call types that include but not limited to account maintenance assistance like processing payments, account balance inquiries, opening or closing memberships, debit card PIN reset and money transfers.
Essential Responsibilities
Handle routine to moderately complex member inquiries with a goal of first call resolution and limited escalation by leveraging departmental tools by handling call types such as account maintenance assistance like processing payments, account balance inquiries, opening or closing memberships, debit card PIN reset and money transfers
Process financial transactions on member's accounts in an efficient and effective manner
Review, qualify, open and close deposit accounts and ATM/debit cards
Complete money transfers and assist with check withdrawals
Decision fee-refunds within defined relationship parameters
Act as a member advocate and handle difficult conversations with professionalism and courtesy
Resolve member's concerns while ensuring regulatory compliance
Build partnerships with management and peers in contributing to a productive team environment
Education & Years of Experience
Minimum - High School or Equivalent
Minimum - 1 Year Banking, Retail, Customer Service or Related
Preferred - 1 Year Call Center within a Financial Services Environment
Compensation & Benefits:
Salary range: $22.00 per hour. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Additional Benefits:
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Manager Credit Risk
Alliant Credit Union job in Chicago, IL
Job Description
Lead the charge to shape consumer credit risk strategy and drive sustainable growth. Oversee a team of analysts dedicated to evaluating credit risk across consumer lending portfolios. Define and enhance credit risk oversight processes, monitor portfolio performance, and develop data-driven strategies that optimize risk-adjusted returns. Collaborate cross-functionally to assess new products, refine underwriting approaches, and ensure alignment with the risk appetite and business goals. Lead with a strategic insight, analytical expertise, and innovative thinking to drive impactful solutions in a collaborative environment while contributing ideas and taking initiative to influence outcomes and deliver measurable results.
Essential Responsibilities
Develop and refine underwriting guidelines for products including credit cards, auto lending, personal loans, and HELOCs, ensure alignment with our growth objectives and risk appetite
Provide analytical support and risk assessment for the evaluation and launch of new products such as consumer lending
Oversee and monitor key performance indicators (KPIs) such as automated approval rates, delinquency (DQ) and charge-off (CO) rates, and risk-adjusted return on assets (ROA) to identify trends and potential risks
Analyze portfolio performance and make data-driven recommendations for portfolio-level changes to optimize risk and return
Lead the development and refinement of credit policies, standards, and procedures, ensuring clarity and adherence to best practices
Generate reports using tools like SQL, Excel, and Power BI to provide actionable insights
Partner with the business unit such as consumer lending, as well as second-line credit risk, audit, and regulatory teams
Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions
Education & Years of Experience
Minimum - 4 Year Bachelors Degree in Management, Business, Statistics or Related
Minimum - 6 Years of Credit Risk, Consumer Lending Products or Related
Preferred - 1 Years of People Management
In Lieu of Education
8 years of Experience in Credit Risk, Consumer Lending Products or Related including People Management
Compensation & Benefits:
Typical hiring range: $143,300 - $204,600 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Marketing Audience Specialist
Alliant Credit Union job in Chicago, IL
Job Description
Drive targeted marketing efforts by identifying, segmenting, and activating audience groups across digital channels. Collaborate with marketing operations, analytics, and campaign teams to ensure the right message reaches the right audience at the right time, optimize engagement and conversion.
Essential Responsibilities
Develop and manage audience segmentation strategies based on behavioral, demographic, and firmographic data
Partner with analytics and data teams to define audience criteria and build actionable segments
Collaborate with business stakeholders to align audience strategies with campaign goals and KPIs
Extract ad hoc reports from the Enterprise Data Warehouse (EDW) to support marketing initiatives
Automate tasks in collaboration with project leads, data analysts, and end-users
Maintain data loads in marketing automation platform and troubleshoot failures with internal and external teams
Ensure compliance with data privacy regulations such as GDPR and CCPA in audience management
Support A/B testing and audience experimentation to refine targeting strategies
Document audience definitions, workflows, and best practices for cross-functional visibility
Education
Minimum 4 Years Bachelors Degree in Data Analytics, Business, or related
Years of Experience
Minimum 3 Years of Audience segmentation, digital marketing, marketing operations or related
In Lieu of Education
6 Years of Audience segmentation, digital marketing or marketing operations
Compensation & Benefits:
Typical hiring range: $63,300 - $98,500 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Marketing Automation Specialist
Alliant Credit Union job in Chicago, IL
Job Description
Execute the development and optimization of automated marketing journeys across the member lifecycle. Design and implement multi-step workflows that drive engagement, retention, and conversion. Translate data into personalized, scalable experiences using marketing automation platforms and knowledge of customer behavior to drive targeted and measurable outcomes.
Essential Responsibilities
Design, build, and optimize automated marketing journeys across email and other channels
Develop lifecycle strategies for onboarding, engagement, upsell, and retention
Collaborate with cross-functional teams such as product owner, email specialist and audience builder to align journey logic with business goals
Manage segmentation, triggers, and personalization logic using dynamic content and behavioral data
Monitor performance of journeys and automation flows and identify opportunities for improvement through A/B testing and analytics
Ensure data integrity and compliance with privacy regulations (e.g., CAN-SPAM, GDPR)
Troubleshoot technical issues related to logic, rendering, and deliverability
Stay current on marketing automation trends, tools, and best practices
Education
Minimum - 4 Years Bachelors Degree in Marketing, Computer Science or related
Years of Experience
Minimum - 3 Years of Marketing, Marketing Automation, Journey Building or related
In Lieu of Education
6 Years in Marketing, Marketing Automation, Journey Building or related
Compensation & Benefits:
Typical hiring range: $57,500 - $89,500 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Lead CRA Advisor
Alliant Credit Union job in Chicago, IL
Job Description
Develop, implement and maintain elements of Fair & Responsible Banking (“F&RB”) program. Maintain current knowledge of applicable state and federal consumer protection laws and regulations with focus on the Illinois CRA (IL CRA) and HMDA, but may also include elements of ECOA, ADA, MLA, FCRA, FDCPA, FHA, SCRA, and Dodd-Frank as it relates to fair lending and UDAAP. Act as the subject matter expert (SME) for second line of defense, advise the first line of defense (1LOD), lines of business (LOB), and risk partners to ensure policies, procedures, products, and services remain compliant with evolving laws and regulations. Serve as the Illinois Community Reinvestment Act (CRA) SME for regulatory exams, compliance testing reviews, compliance risk assessments, and audits.
Essential Responsibilities
Serve as subject matter expert for IL CRA on regulatory compliance, interpret existing and emerging laws, regulatory communications, and enforcement actions to determine the potential impact on various LOBs and vendors
Provide guidance to the LOBs to support achieve IL CRA credit for activities such as consumer lending, residential lending, community development lending, investments, and services
Provide strategic guidance to leaders to optimize and refine processes to comply with IL CRA requirements and drive the expansion and development of the IL CRA program
Lead and manage complex projects and refine processes to strengthen performance in alignment with IL CRA requirements
Analyze lending data for residential, consumer, and commercial to determine if it meets regulatory requirements of the IL CRA and assess areas to improve and provide a better service
Generate reports through CRA wiz, integrate different data sets, build out assessments areas, input data fields, create layered maps, and use report insights to identify enhancement opportunities
Develop written reports and advisory memos to guide, influence, and persuade management, risk partners, and LOB on key IL CRA issues to communicate IL CRA compliance requirements
Supervise, track, and report on LOBs progress toward key lending metrics, and develop tools to ensure IL CRA activities are tracked, analyzed, and modified for ongoing compliance
Partner with the LOBs to identity community development lending opportunities and qualified IL CRA volunteer activities
Collaborate with LOBs to guide the development of retail banking services and products that serve the underbanked and underserved population within the defined assessment area
Advise leaders and LOB's on IL CRA and F&RB initiatives, projects, third-party vendor relationships, ad hoc questions, ensure alignment with consumer protection laws and regulations
Assess IL CRA risks and prepare annual risk assessments from an organizational, LOB, and product and life cycle standpoint
Education
Minimum - High School or Equivalent
Preferred - 4 Year Bachelors Degree in Business, Finance, Administration or related
Years of Experience
Minimum - 8 Years Federal CRA, HMDA, and ECOA related experience
License/Certifications/Training
Preferred: CRCM Certification
Preferred: Experience as an examiner
Compensation & Benefits:
Typical hiring range: $92,600 - $144,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Principal Engineer
Alliant Credit Union job in Chicago, IL
Job Description
Develop, edit and analyze digital platforms, software applications, systems integration, cloud services, databases, reporting, or business analytics to support corporate business objectives. Solve complex technical problems and guide team in the implementation of full solutions built on different platforms and technologies requiring front-end, back-end (APIs), database and DevSecOps development. Understand the products and their interactions to design complex solutions and plan for how new products/features fit into the larger ecosystem.
Essential Responsibilities
Proposes software solutions during design and development for complex and critical business processes
Deliver and design new technologies and prototype initiatives for web and mobile platforms
Determine the cost of new and modified systems and engage in the proposal process
Train users on policies, procedures, and standards to ensure development
Communicate with other team members on the execution, design, requirements, feature set, functionality, and limitations of systems/applications
Define code quality metrics to measure the team's performance and ensure its following Software Development and Security best practices
Execute automated tests using multiple systems, digital platforms, environments, or browsers after approving applications
Report technical issues to development or product management teams and verifies fixes. Ensure technical design deliverable artifacts are present after development/build phases are initiated
Develop engaging user applications and back-end service software across multiple devices
Design and development of APIs on API Gateway with appropriate policies to govern API access
Education & Years of Experience
Minimum- 4 Year Bachelors Degree in Computer Science, Information Technology or Related
Preferred - Graduate Degree in Computer Science, Information Technology or Related
Minimum - 10 Years Cloud Technologies, guide projects or related
In Lieu of Education
12 Years Cloud Technologies, guide projects or related
License/Certifications/Training
Preferred: Certified Azure or AWS Developer and/or Solutions Architect
Compensation & Benefits
Typical hiring range: $119,400 - $204,600 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
Senior User Experience Designer
Alliant Credit Union job in Chicago, IL
Job Description
Lead the user experience design efforts for the credit unions' digital channels. Responsible for user research, interaction design, and usability testing of our features and products. Shape the overall user experience strategy and provide guidance to the design team, while partnering with product managers, software engineers and quality assurance engineers to build innovative financial solutions for members.
Provide strategic direction for the user experience, aligning design decisions with business goals. Collaborate with product managers and other stakeholders to define and refine the product vision
Conduct user research to understand user needs, behaviors, and pain points. Develop member journey maps to guide design decisions
Define and implement information architecture and design systems for complex digital ecosystems. Contribute to the development and maintenance of established design systems to ensure consistency across products
Create high-fidelity prototypes and design mockups to communicate and test design concepts. Lead the development of interactive and dynamic interfaces that enhance user engagement
Plan and oversee usability testing sessions, interpreting results to inform design improvements. Provide guidance to designers in conducting effective usability testing and iterating designs based on feedback
Collaborate with cross-functional teams, provide design leadership throughout the product development lifecycle
Guide junior designers, foster a collaborative and growth-oriented team culture
Contribute to the development of the design team through knowledge-sharing and skill-building initiatives
Education & Years of Experience
Minimum- 4 Year Bachelors Degree in UX Design, Human-Computer Interaction, or related field
Preferred - Graduate Degree in UX Design, Human-Computer Interaction, or related field
Minimum - 6 Years UX Design or related
In Lieu of Education
8 Years UX Design or related
License/Certifications/Training
Preferred: UX Certification
Compensation & Benefits:
Typical hiring range: $84,200 - $131,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Senior Commercial Portfolio Analyst
Alliant Credit Union job in Chicago, IL
Job Description
Support commercial lending team with active monitoring of the commercial lending portfolio. Gather financial information, conduct property-level financial evaluations and borrower and guarantor examinations.
Essential Responsibilities
Interact with borrowers and obtain necessary information on the property and guarantors/sponsors. Maintain financial statement collection and keep track of past due documents
Order periodic site inspections for commercial loan in the portfolio. Maintain a log of completed inspections and advise management of issues identified in the inspection reports
Monitor portfolio loans for adherence to covenants and identify potential issues
Conduct annual reviews of commercial loans within the credit union portfolio, including evaluation of property financials, assessing creditworthiness of guarantors/sponsors and determine annual risk ratings of the loan
Prepare the annual review report for review and approval by credit committees
Perform market research using various online and third-party applications, compare performance of collateral property against market data and estimate updated asset valuation
Maintain an organized filing system to ensure documents are up to date to facilitate an efficient audit process
Review requests for earnout provisions as identified in the loan documents to ensure that requirements have been met to warrant the additional funds
Prepare analytical reports for management review of the commercial loan portfolio performance
Education
Minimum - 4 Year Bachelors Degree in Business, Finance, Accounting or Related
Years of Experience
Minimum - 4 years of Commercial Real Estate Lending or Related
In Lieu of Education
6 years of Commercial Real Estate Lending or Related
Compensation & Benefits:
Typical hiring range: $76,600 - $119,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Senior Business Intelligence Analyst
Alliant Credit Union job in Chicago, IL
Job Description
Perform data analysis to drive actionable insights that support business strategies. Create meaningful reports and collaborate with various departments.
Essential Responsibilities
Perform complex data analyses to uncover insights, trends, and patterns that drive business strategy, utilizing statistical methods, data modeling, and descriptive analytics to support decision-making.
Design, develop, and maintain interactive dashboards and reports using business intelligence tools such a Tableau, Power BI, or similar platform. Ensure reports are comprehensive, accurate, and aligned with business needs.
Work with multiple data sources to integrate and consolidate data into a unified view.
Assist in the development of data pipelines and ETL processes to ensure data availability and accuracy.
Create and refine data visualizations to effectively communicate insights and support business objectives, applying best practices in data visualization to enhance clarity and impact.
Collaborate with business units and stakeholders to understand their data needs and provide actionable insights. Translate complex data findings into clear and actionable recommendations.
Monitor and ensure data quality, accuracy, and consistency. implement and adhere to data governance practices to maintain standards of data integrity.
Contribute to business intelligence projects by defining project scope, developing project architecture plans, and delivering on time results. Support cross-functional teams with data driven insights.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Education
Minimum - Graduate Degree in Business, Business Analytics, Data Science, Statistics, Mathematics, Computer Science or Related
Years of Experience
Minimum - 1 Year Business Intelligence, Data Analysis or Related
In Lieu of Education
3 Years Business Intelligence, Data Analysis including a Bachelor's Degree or 7 years without a degree
Compensation & Benefits:
Typical hiring range: $76,600.00 to $119,100.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Principal Product Manager HELOC
Alliant Credit Union job in Chicago, IL
Job Description
Essential Responsibilities
Responsible to drive product strategy by working in a cross functional environment to design, develop, and deploy enterprise-wide product strategies that support member experience, innovation and growth
Maintain competitive industry knowledge of relative products, features, benefits, emerging technologies and opportunities
Responsible to guide the product, marketing, digital, operations, and technology teams to deploy product solutions
Design, develop and deploy the product strategy at Alliant including but not limited to product roadmaps, new/emerging technologies, ROI analysis and risk strategies
Create and maintain industry and competitive intelligence and seeks to be at the leading edge of product innovation and strategic evolution. Seek out best practices, case studies, risk assessments, and new technologies/partners in the industry
Partner with digital and product teams to endure digital integration of product features, product design, and outstanding user experience
Responsible for the performance of product solutions such as member experience, growth, ROI, risk, and utilization/engagement
Responsible to analyze reporting and analytics for product performance
Maintain regulatory and compliance knowledge and ensures Alliant's product strategies are within regulatory guidelines
Monitor and analyze product performance metrics, user feedback and market trends to iterate and improve. Monitor project progress, identify risks to mitigate risk and develop balanced underwriting and performance strategies
Act as the primary point of contact for product-related inquiries from internal stakeholders, customers, and partners. Communicate product plans, updates, and roadmap changes to ensure alignment and transparency
Manage vendor relationships and seeks new partnerships to drive improvements
Education & Years of Experience
Minimum- 4 Year Bachelors Degree in Business, Marketing, Technology or Related
Minimum - 10 Years Product management, payments, marketing, banking, sales experience or related
In Lieu of Education
12 Years Product management, payments, marketing, banking, sales experience or related
Compensation & Benefits:
Typical hiring range: $95,100 - $163,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Membership Operations Specialist
Alliant Credit Union job in Chicago, IL
Job Description
Essential Responsibilities
Process new membership and deposit accounts by verifying eligibility, completing requirements, and following up on pending applications
Efficiently process loan funding requests by reviewing documentation, coordinating with internal teams for compliance, and managing fund disbursement
Act as the initial point of contact for members, delivering outstanding service in the areas of loan and account opening
Manage loan funding pipeline and prioritize tasks to meet deadlines, review and audit loan documents
Coordinate with underwriters, processors and consultants, and handle funding and disbursement processes including checks, wire transfers, and automatic payments.
Process membership and accounts and review, qualify, open deposit accounts, specialty accounts like Trust, CD and UTMA and ATM/debit cards
Validate membership eligibility, verify documents and signatures for fraud prevention, and handle routine and complex membership inquiries aiming for first-contact resolution
Ensure transactions comply with the Bank Secrecy Act and relevant laws, maintain ethics and privacy directives
Participate in software testing and process improvement initiatives to enhance service quality and operational efficiency
Education & Years of Experience
Minimum - High School or Equivalent
Minimum - 2 Years Loan funding, processing or related
Compensation & Benefits:
Typical hiring range: $41,900 - $59,400 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Cyber Security Incident and Threat Manager
Riverwoods, IL job
The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements.
As a Cyber Security Incident and Threat Manager you will:
* Be responsible for the management of a technical and operational cybersecurity domain.
* Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work.
* Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements.
* Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain.
* Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.
Responsibilities
* Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck").
* Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed.
* Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts.
* Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning.
* Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts.
* Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group.
* Contribute towards the resolution of challenging problems.
* Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals.
* Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives.
* Collect and document and implement solutions to remediate identified lessons learned.
* Enrich team value by creating training and knowledge sharing opportunities.
* Build and maintain effective relationships with peers and internal business partners.
* Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale.
* Develop presentations and executive briefings regarding relevant security incidents and findings to senior management.
Basic Qualifications:
* High school diploma, GED or equivalent certification
* At least 4 years of cybersecurity experience
* At least 4 years of SOC experience
* At least 2 years of people management experience
Preferred Qualifications:
* Bachelor's Degree
* 6+ years of cybersecurity experience
* 6+ years of experience in security operations
* 4+ years of experience in case management
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical
Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical
McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical
New York, NY: $211,000 - $240,800 for Manager, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Financial System Analyst
Alliant Credit Union job in Chicago, IL
Job Description
Manage and support the company's financial planning and analysis (FP&A) software. Configure and maintain the system, create reports, ensure data accuracy, and automate financial processes to support the FP&A team. Perform user management, ensure data integrity, coordinate system upgrades, troubleshoot technical issues, and provide training and support to users.
Essential Responsibilities
Administer and maintain financial software systems for budgeting, forecasting, and reporting, ensure optimal performance, accuracy, and alignment with business needs
Ensure the accuracy and security of financial data within the systems and monitor data flows between integrated systems
Provide technical and functional assistance to users within the finance and FP&A teams and resolve issues related to system functionality or data accuracy
Help improve and automate financial processes to increase efficiency and streamline operations. Partner with stakeholders to design workflows for budgeting, forecasting, and reporting
Assist in the creation of financial reports and develop reporting tools and templates to ensure reports meet business requirements and reflect accurate financial data
Collaborate with finance and IT departments to integrate systems and meet business needs and support projects between financial systems and other enterprise platforms
Set up roles, permissions, and approval workflows to align with organizational and compliance standards and audit user access to ensure appropriate levels of authorization and prevent unauthorized changes
Translate business requirements into system configurations, including building and updating planning models, sheets, and hierarchies
Manage data integrations, ensure data integrity and accuracy between the FP&A system and other source systems, and perform data reconciliation
Perform system monitoring, maintenance, and testing, during system upgrades and the deployment of new functionalities
Education
Minimum - 4 Years Bachelors Degree in Information Systems, Finance, Accounting or related
Years of Experience
Minimum - 3 Years of Information Systems, Finance, Accounting or related
In Lieu of Education
6 Years of Information Systems, Finance, Accounting or related
Compensation & Benefits:
Typical hiring range: $76,600 - $119,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Business Manager - Kohl's Card Partnership
Chicago, IL job
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
This role will be the work lead for several high leverage customer management credit and marketing initiatives on the Kohl's Card program. As the largest Partnerships portfolio in terms of accounts, the Kohl's program has exciting momentum and upside following the successful conversion to Capital One platforms. Joining this team presents unmatched levels of business ownership and development opportunities, plus a chance to work with a passionate and energizing group of analysts and cross-functional leaders.
General Responsibilities:
+ Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
+ Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
+ Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
+ Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
+ Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
+ Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
+ Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
+ Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
+ Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
+ Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
+ At least 2 years of experience in analysis
Preferred Qualifications:
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
+ 5+ years of experience in analysis
+ 2+ years of experience in financial services
+ 1+ year of experience in consulting
+ 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $144,000 - $164,400 for Business Manager
McLean, VA: $158,400 - $180,800 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Associate HMDA Compliance Specialist
Alliant Credit Union job in Chicago, IL
Job Description
Essential Responsibilities
Assist to prepare and maintain the loan application registers (LARs)
Scrub assigned HMDA reportable transactions against core systems and final documentation following established policies and procedures
Communicate data corrections to the appropriate business units to ensure data source (core systems) is corrected.
Report and review findings or data issue trends collaborating with management and team and maintain adherence to completion schedule requirements
Adhere to established policies, standards, and procedures for how the remediation and monitoring programs are designed to function
Maintain integrity and ethics in actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives
Stay up to date with the Home Mortgage Disclosure Act (HMDA) requirements
Education
Minimum - High School or Equivalent
Years of Experience
Minimum - 3 Years HMDA data scrubbing
Compensation & Benefits:
Typical hiring range: $52,300 - $81,300 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Annual performance bonus
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Senior Software Engineer - CORE
Alliant Credit Union job in Chicago, IL
Job Description
Essential Responsibilities
Design, development and implement assigned platform in a collaborative and inclusive agile team
Work on multiple and complex features concurrently. Use foundational technical knowledge of full stack solution development utilizing technologies such as.NET/Web or other assigned technologies, structured programming concepts, architecture and process enhancement
Focus on applying industry standard software engineering practices to software development lifecycle and deliver quality results
Design, develop, enhance, and maintain application solutions collaborating with and across Agile teams using full stack software development tools and technologies
Analyze business needs and develop software solutions for external and internal customers utilizing cutting-edge technologies with the aim of optimizing member experience and operational efficiency partnering with senior/principal engineers, architects and scrum team members
Analyze and design application database solutions, collaborating with database development efforts across the organization
Develop full life cycle applications including design, implementation, testing and maintenance of simple to moderately complex software applications and subsystems
Conduct detailed analysis of system interactions to determine technical solutions and resolve problems that are cost effective and consistent with user needs, system capacities and capabilities
Work on multiple projects and/or features concurrently following agile team practices owning them end to end
Identify and implement solutions to complex issues that are related to production level code defects or process changes
Education & Years of Experience
Minimum- 4 Year Bachelor's Degree in Business Computer Science or Related
Minimum - 3 Years Application development or Related
Preferred - 3 Years Symitar core, .NET or Related
In Lieu of Education
8 Years Application development in assigned area or Related
Compensation & Benefits:
Typical hiring range: $92,600 - $144,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Director, Integration Strategy - Enterprise Risk
Chicago, IL job
The **Enterprise Services Risk** organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.
As a **Director of our Integration Program Planning** team, you will lead and oversee Integration efforts for a large scale company merger. This role will be responsible for driving cross functional alignment across multiple lines of business and key partners, managing complex workstreams, mitigating risk, and ensuring successful post merger integration across people, process and technology. This is an exciting opportunity for a well-rounded candidate to help boldly model the future of Capital One.
As part of the Enterprise Services Risk Integration Program Planning team, you will demonstrate a unique blend of analytical and communications skills. You will lead horizontal strategy and problem solving across the Integration program, including creating updates for senior executives. You will identify dependencies, key decisions, and strategic questions to be answered across business, technology, and other key partners. You will also drive the design of an integrated program, leading through influence to ensure the team meets our fast-paced deadlines while bringing the broader organization along.
**In this role, you will:**
+ Lead the end-to-end planning and delivery of an integration program; providing clarity, structured problem solving, and results driven execution
+ Establish and manage program governance structure, interaction model, operating cadence, and executive reporting
+ Translate and communicate complex information into clear, actionable insights for stakeholders at all levels, providing regular updates and progress dashboards
+ Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, and drafting and reviewing materials for senior management
+ Monitor and manage key integration risks, issues, and interdependencies
+ Manage and synthesize input from multiple directions and drive organized execution
+ Be a trusted advisor and drive effective and relevant business, technology, and cyber risk conversations to execute program delivery
+ Support direction, manage expectations, and lead cross-functional teams through various initiatives, including oversight of third party resources
+ Display an intense focus on achieving both short and long term goals; drive and execute an agenda in an uncertain and fluid environment
+ Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices
+ Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable
**Basic Qualifications:**
+ High School Diploma, GED or Equivalent Certification
+ At least 7 years of experience in project, process, or program management
+ At least 7 years of experience supporting, partnering, and interacting with internal business clients
**Preferred Qualifications**
+ Bachelor's Degree or Military Experience
+ At least 10 years of experience in Cybersecurity, Technology, Risk Management or External Audit, or a combination
+ At least 10 years of experience in project, process, or program management
+ At least 3 years of experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
+ At least 3 years of Financial Services industry experience, including familiarity with regulatory practices
+ At least 7 years of experience consulting with senior executives or strategy building
+ At least 4 years of People Management experience
+ Consulting experience with a Big 4 firm
+ Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology, cyber organizations, enterprise business stakeholders, and executive leadership)
+ Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands and timelines
+ Strong relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
+ Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
+ Cybersecurity and technology risk and/or project management certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Project Management Professional (PMP) Certification, or Masters Certificate of Project Management (CPM) or related certifications
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $181,800 - $207,500 for Director, Project Management
McLean, VA: $200,100 - $228,400 for Director, Project Management
New York, NY: $218,300 - $249,100 for Director, Project Management
Richmond, VA: $181,800 - $207,500 for Director, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Mortgage Direct Loan Officer
Alliant Credit Union job in Chicago, IL
Job Description
Responsible for the development of new mortgage business from both credit union members, noncredit union referral sources and various lead aggregators. Prospecting non-member borrowers and referral sources as well as prospecting to credit unions provided lead opportunities. Stay current with credit union products and mortgage guidelines. Use knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.
Essential Responsibilities
Development of new mortgage business through referral sources such as realtors and past clients.
Conduct outbound calling and selling to member leads and credit union provided non-member leads.
Develop sales and prospects and continually grow a diverse referral base. Identify and sell Alliant's mortgage strengths and niches.
Prospects and follows up with credit union provided leads; develops and consistently executes a goal-focused business plan.
Take accurate and complete first mortgage loan applications, collect initial documentation and forward to the processing unit.
Originate quality applications that meet Alliant's product guidelines.
Set proper borrower expectations and work with members and processing to facilitate a smooth and timely member experience.
Work with borrower and processing unit throughout the loan process to ensure member satisfaction and expectations are met.
Originate quality applications that meet product guidelines.
Education
Minimum - 4 Year Bachelors Degree in Business, Finance, Economics or Related
Years of Experience
Minimum - 3 Years Consumer direct loan officer or related
In Lieu of Education
5 Years Consumer Direct Loan Officer
Compensation & Benefits:
Typical hiring range: $36,000 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Additional Compensation: Sales Incentive Plan.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.
Additional Benefits:
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Manager, Data Analysis - Global Payment Network, Counterparty Restitution
Riverwoods, IL job
At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
This role will be hired as a Capital One associate but will play a critical part in project execution and delivery for Discover Financial Services as part of our integration effort.
The Counterparty Restitution team within Discover's Global Payment Network drives analyses to help key stakeholders understand the assumptions and mechanics of the gross methodology, which is the methodology used to calculate restitution amount. The team works closely with CRP Strategy team, direct settlement team and execution team to provide data insights to firm up the key operational considerations of the program, including determine opt-out settlement amounts and support MID allocation requirements and MID allocation data model. The CRP team also collaborates with data management team define data layer requirements to track KPIs related to counterparty restitution. As the data solution-er for restitution, CRP team will create visualized monitoring reports to track key metrics for restitution and monitor the payment amount, as well as develop self-service dashboards including merchant overview and gap analysis to provide business partners the analytics insights.
**_What you'll do:_**
+ Drive current and future strategy by leveraging your analytical skills
+ Assist with building and using models to test and validate data
+ Work with vast amounts of data in new and evolving environments
+ Be a part of growing and developing our brand in new and emerging markets
+ Leverage analytics to create a customer experience above our peers
+ Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers
+ Be a part of the full life cycle of projects and see end results
+ Collaborate across business units
+ Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority
+ Experience real work life balance, with little travel involved
**_On any given day you will be:_**
+ Mining data to arrive at specific and crucial information for the organization
+ Identifying and implementing process, data, and reporting improvements for the organization
+ Working with large and complex databases containing millions to billions of records
+ Improving operational efficiencies and effectiveness
+ Conducting analysis to evaluate processes and tests
+ Extracting and analyzing data to gauge product offerings
+ Consulting on the design and implementation of new production and data storage systems
+ Developing and implementing strategic tests of products, initiatives and marketing materials
An ideal candidate will be on the leading edge of analytical technology with a passion for the newest and most innovative tools. Possessing strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills are also important. This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. This role will have a strong Business Intelligence component and those with a BI background are strongly encouraged to apply.
**Basic Qualifications:**
+ Currently has, or is in the process of obtaining a:
+ Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 6 years of experience performing data analytics, or
+ Master's Degree plus at least 4 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date.
+ At least 4 years of experience performing professional data analysis work
+ At least 4 years of experience performing programming
**Preferred Qualifications:**
+ Master's Degree in a Science, Technology, Engineering, Mathematics discipline
+ At least 7 years of professional data analysis work experience
+ At least 4 years of experience with Python, R, Spark or SQL
+ At least 1 year of experience in people management
+ At least 1 years of project management experience
+ At least 1 year of experience in Tableau
+ Proficient utilizing and developing within AWS service
**Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York, NY: $172,800 - $197,200 for Data Analysis Manager
Riverwoods, IL: $144,000 - $164,400 for Data Analysis Manager
Chicago, IL: $144,000 - $164,400 for Data Analysis Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Okta Engineer
Alliant Credit Union job in Chicago, IL
Job Description
Responsible for planning, evaluation, architecture and support of the Identity Access Management (IAM) solution and its associated processes. Support the overall direction of the IAM function across the organization, including areas such as federation, privileged access management, authentication and authorization, security and provisioning of identity data. Collaborate with different departments in creating functional, scalable and secure IAM operations as well as the design and development of new business applications. Responsible for identifying, evaluating and participating in decision-making around new and emerging IAM technologies and should be able to support other areas of Information Security.
Essential Responsibilities
Implement password less authentication (FIDO2/WebAuthn, biometrics, device-bound credentials)
Develop context-aware, risk-based authentication flows using behavioral and geolocation signals
Support development, documentation, implementation and management of an enterprise-wide IAM strategy and roadmap
Establish privileged access monitoring controls for identifying and mitigating Information Security risks associated with access rights
Develop partnerships with internal staff, software vendors and other technical resources in the IAM industry
Create and maintain relevant documentation that is required for program management and regulatory requirements
Work with business users to define and implement workflow, approval, and provisioning tasks and develop access attestation reports
Improve the processes/tools around provisioning and de-provisioning users across the organization
Work with the configuration and administration of IAM systems and tools
Update user security policies and procedures and develop training resources for end users and ensure training assignments are completed
Ensure account reviews are conducted as required by the IAM program and regulatory requirements
Recommend and oversee improvements, corrections, remediation or requirements for IAM efforts
Education & Experience
Minimum - 4 Year Bachelors Degree in Computer Science or Related
Hands on experience in integrating Okta with cloud and on-prem applications using authentication protocols SAML, OIDC, SCIM, Header-based
Minimum - 5 Years of Identity and access management or related
Understanding of Active Directory, Azure AD, and cloud identity models
In Lieu of Education
8 Years of Identity and access management or related
License/Certifications/Training
Preferred - IAM Certification
Compensation & Benefits:
Typical hiring range: $84,200.00 to $131,000.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
Annual performance bonus
Work from home up to 3 days a week
Paid parental leave
Employee discount programs
Time off including paid personal and sick days
11 paid holidays
Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.