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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Madison, WI | $39,204 | $18.85 |
| 2 | Cedar Rapids, IA | $36,624 | $17.61 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $125,386 | $60 | - |
| 2 | Service Desk Associate | $121,446 | $58 | - |
| 3 | Cashier/Customer Service And Supervisor | $116,787 | $56 | - |
| 4 | Service Advisor | $107,612 | $52 | - |
| 5 | Customer Service Expert | $103,759 | $50 | - |
| 6 | Inventory And Sales Associate | $102,982 | $50 | - |
| 7 | Account Executive/Customer Service | $102,307 | $49 | - |
| 8 | Service Consultant | $93,956 | $45 | - |
| 9 | Customer Service Consultant | $93,659 | $45 | - |
| 10 | Customer Solutions Specialist | $93,644 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Portland General Electric | $40,401 | $19 | 1 |
| 2 | National Grid plc | $40,187 | $19 | 1 |
| 3 | Oncor Electric Delivery | $39,970 | $19 | - |
| 4 | PECO Energy | $39,945 | $19 | - |
| 5 | San Diego Gas & Electric | $39,584 | $19 | - |
| 6 | OGE Energy | $38,907 | $19 | - |
| 7 | NW Natural | $38,517 | $19 | 2 |
| 8 | Southern Power | $38,412 | $18 | - |
| 9 | Arizona Public Service | $38,308 | $18 | - |
| 10 | Salt River Project | $38,235 | $18 | - |
| 11 | Florida Power & Light | $37,837 | $18 | - |
| 12 | Pittsburgh Water and Sewer Authority | $37,591 | $18 | - |
| 13 | Pepco Holdings | $37,070 | $18 | - |
| 14 | CenterPoint Energy | $36,541 | $18 | - |
| 15 | Wisconsin Public Service | $35,067 | $17 | - |
| 16 | Duke Energy | $34,331 | $17 | 2 |
| 17 | Madison Gas and Electric | $33,571 | $16 | - |
| 18 | Con Edison | $33,485 | $16 | 2 |
| 19 | Progress Energy | $33,437 | $16 | - |
| 20 | Westar Energy | $32,042 | $15 | - |