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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Parsippany-Troy Hills, NJ | $93,726 | $45.06 |
| 2 | New York, NY | $91,299 | $43.89 |
| 3 | Westport, CT | $91,145 | $43.82 |
| 4 | Boston, MA | $89,322 | $42.94 |
| 5 | Baltimore, MD | $82,997 | $39.90 |
| 6 | Richmond, VA | $78,963 | $37.96 |
| 7 | Newport Beach, CA | $77,746 | $37.38 |
| 8 | Rote, PA | $75,121 | $36.12 |
| 9 | Cleveland, OH | $73,979 | $35.57 |
| 10 | Las Vegas, NV | $64,870 | $31.19 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $160,066 | $77 | - |
| 2 | Vice President Customer Services | $157,921 | $76 | - |
| 3 | Customer Operations Director | $151,383 | $73 | - |
| 4 | Customer Service Director | $135,089 | $65 | - |
| 5 | Director, Customer Relations | $116,698 | $56 | - |
| 6 | Technology Sales And Service Manager | $107,578 | $52 | - |
| 7 | Customer Operations Manager | $106,335 | $51 | - |
| 8 | Customer Service Senior Manager | $94,297 | $45 | - |
| 9 | Customer Support Manager | $84,287 | $41 | - |
| 10 | Customer Solutions Manager | $83,176 | $40 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | GCM Grosvenor | $80,379 | $39 | - |