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Field Supervisor Jobs At Allied Universal

- 334 Jobs
  • Field Supervisor

    Allied Universal 4.1company rating

    Field Supervisor Job At Allied Universal

    Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Allied Universal is hiring a Field Supervisor. The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery. **Location: Reston, VA** **Starting Pay: $24.04** **Paid Weekly!** **Shifts Available: Discussed at Interview** **RESPONSIBILITIES:** + Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized + Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs + Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site + Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed + May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management + Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office + Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager **QUALIFICATIONS (MUST HAVE):** + High school diploma or equivalent + Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment + Valid Driver's License with at least one year of driving experience and: + No major violations within last 36 months + No more than one at-fault accident in last 24 months + No more than one minor moving violation in last 24 months) + No combination of one at-fault accident and one minor moving violation in last 24 months + Minimum of three (3) years of professional protective service (e.g., security) experience + Ability to write effective and concise reports in legible handwriting + Able to use good independent judgment and discretion + Outstanding oral and written communication skills + Ability to successfully interact at all levels of the organization, including clients + Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines **PREFERRED QUALIFICATIONS (NICE TO HAVE):** + Experience in scheduling, operations management, or other leadership functions of security industry + Prior experience in the security industry, law enforcement, and/or military + Working knowledge of Microsoft Office applications **BENEFITS:** + Medical, dental, vision, basic life, AD&D, and disability insurance + Enrollment in our company's 401(k)plan, subject to eligibility requirements + Eight paid holidays annually, five sick days, and four personal days + Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. **Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices . **Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices . **Job ID:** 2025-1349303 **Location:** United States-Virginia-Reston **Job Category:** Security Officer
    $24 hourly 6d ago
  • Solar Site Supervisor

    Kelly 4.1company rating

    Andrews, TX Jobs

    Kelly is seeking a field service Site Supervisor / Manager that would service a solar site in Andrews, TX. Position is a long term contract role (minimum 3 year position) with the chance to be hired on. The position comes with full benefits options including Medical/Dental/Vision/Life Insurance, 8 Paid Holidays, 3 weeks of PTO, 401K, and weekly pay! This position does not offer a per diem but would average at least 10 hours of OT each week (paid at 1.5x Base Pay) The Site Supervisor / Manager will lead site management processes for the solar plant in Andrews, TX reporting to the Projects & Services Leaders. You will lead the site team to successfully complete plant commissioning, start up, operations, and maintenance scope. 60% of your work scope will be administrative with 40% in the field. This position will manage the execution of the customer contract from site mobilization through contract close out including reporting, receivables, change order and claim negotiation, issue resolution, and supplier management. You'll communicate project goals, deliverables, strategies, risks, and opportunities as required internally.
    $32k-41k yearly est. 14d ago
  • Field Service Supervisor

    Petro Home Services 4.5company rating

    Warwick, RI Jobs

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor. Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you! Responsibilities: As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed. Specific duties include: Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner Resolves excessive consumption problems Stays abreast of industry technological developments and conveys this knowledge to team members Attends District safety meetings; interfaces effectively with other internal departments Promotes and supports the brand Requirements: As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 3+ years related supervisory experience HVAC industry experience preferred; and/or related industry experience a plus Exceptional leadership skills a must Valid driver's license and clean driving record Benefits As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: Medical coverage Dental coverage Retirement Savings Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.
    $50k-68k yearly est. 11d ago
  • Field Supervisor

    Metro One 4.1company rating

    Oakland, CA Jobs

    Metro One is a rapidly growing company currently hiring a Field Supervisor with 1-2 years minimum experience. The Field Supervisor candidate should be able to handle a fast-paced, high volume of activities to ensure strong service levels. We're looking for a strong Client Specialist to provide oversight of our Officers in the field. Field Supervisor Benefits: * Competitive compensation based on experience * Health, Dental, and Vision offered * Opportunity for growth Field Supervisor Requirements: * Minimum one year of Supervisory security experience. * Flexible schedule. * Travel throughout the Northern California area using your vehicle with vehicle allowance. * Train new hires on their site-specific post order and maintain post order compliance. * Work closely with Performance Manager to exceed service levels. * Enforce Metro One LPSG Uniform Policy. * Issue verbal disciplinary warnings to Security Officers for attendance, uniform issues, etc. * Utilize Track force technology to submit site inspections, incidents and uniform check reports. * Assist with all other operational needs from Performance Manager. * Cover a standing post for 8-hour shifts or longer if necessary. * Ability to interact with the public and client in a direct and professional manner with strong interpersonal skills. * Participate in the company's pre-employment screening process. Field Supervisor Skills? * Ability to work with minimal supervision. * Familiarity with scheduling software programs a plus. * Outgoing personality with strong organizational, leadership and customer service skills. * Ability to multi-task and work in a fast-paced, rapidly changing environment. If you meet the above requirements for our Security Officer position, please apply today. Metro One LPSG is an Equal Opportunity Employer committed to embrace diversity.
    $37k-52k yearly est. 24d ago
  • Field Service Supervisor

    Gardaworld 3.4company rating

    Middleburg Heights, OH Jobs

    Job Title: Field Service Supervisor Environment: Out in Field Pay Rate: $21.00 / hour Included Benefits/Perks: Medical, Dental, Vision, 401k GardaWorld is the world's largest privately owned security services company, dedicated to protecting our clients' staff and assets globally. We offer diverse work assignments across multiple industries, flexible schedules, and ample career advancement opportunities. We are proud to be an equal-opportunity employer that values diversity. Are you a dedicated security professional looking to take your career to the next level? GardaWorld Security is seeking a dynamic Field Supervisor to join our team. We are a performance-driven company that values our conservative business culture and commitment to excellence. Role Overview: As a Field Supervisor, you will play a crucial role in our operations. Your responsibilities will include: Conducting inspections and training sessions Scheduling and delivering supplies to accounts Occasionally filling in for shifts Providing drive-by patrol services You will collaborate with MSS, CSMs, Project Managers, and Site Supervisors to develop and manage schedules, fill open shifts, and oversee Special Response Officers. This role is 100% tactical and operational, and you will be expected to foster a culture of employee engagement and lead by example. Performance Metrics: To succeed in this role, you will need to: Ensure 100% of shifts are covered by qualified personnel Conduct personnel inspections and training Recruit personnel to maintain full staffing levels Personally recruit at least one new supervisor annually Develop at least one Special Response Officer for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial) Achieve 100% compliance with GardaWorld Mandatory Requirements Embody and promote GardaWorld Values Personal Characteristics: We are looking for individuals who exemplify our company-wide culture: High Integrity: Character beyond reproach Servant Leader: Willing to do what you ask of others Hands-On Leader: Actively involved in operations Financially Prudent: Wise with resources Detail-Oriented: Meticulous and thorough Thick-Skinned: Resilient and adaptable Fun: Enjoys the work and fosters a positive environment If you are ready to make a significant impact and grow with a leading security company, apply now to become a Field Supervisor at GardaWorld Security! License number - 201121001836 It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
    $21 hourly 3d ago
  • Field Service Supervisor

    Gardaworld 3.4company rating

    Middleburg Heights, OH Jobs

    Job Title: Field Service Supervisor Environment: Out in Field Pay Rate: $21.00 / hour Included Benefits/Perks: Medical, Dental, Vision, 401k GardaWorld is the world's largest privately owned security services company, dedicated to protecting our clients' staff and assets globally. We offer diverse work assignments across multiple industries, flexible schedules, and ample career advancement opportunities. We are proud to be an equal-opportunity employer that values diversity. Are you a dedicated security professional looking to take your career to the next level? GardaWorld Security is seeking a dynamic Field Supervisor to join our team. We are a performance-driven company that values our conservative business culture and commitment to excellence. Role Overview: As a Field Supervisor, you will play a crucial role in our operations. Your responsibilities will include: * Conducting inspections and training sessions * Scheduling and delivering supplies to accounts * Occasionally filling in for shifts * Providing drive-by patrol services You will collaborate with MSS, CSMs, Project Managers, and Site Supervisors to develop and manage schedules, fill open shifts, and oversee Special Response Officers. This role is 100% tactical and operational, and you will be expected to foster a culture of employee engagement and lead by example. Performance Metrics: To succeed in this role, you will need to: * Ensure 100% of shifts are covered by qualified personnel * Conduct personnel inspections and training * Recruit personnel to maintain full staffing levels * Personally recruit at least one new supervisor annually * Develop at least one Special Response Officer for promotion annually * Become proficient in all company software systems (on-boarding, scheduling, financial) * Achieve 100% compliance with GardaWorld Mandatory Requirements * Embody and promote GardaWorld Values Personal Characteristics: We are looking for individuals who exemplify our company-wide culture: * High Integrity: Character beyond reproach * Servant Leader: Willing to do what you ask of others * Hands-On Leader: Actively involved in operations * Financially Prudent: Wise with resources * Detail-Oriented: Meticulous and thorough * Thick-Skinned: Resilient and adaptable * Fun: Enjoys the work and fosters a positive environment If you are ready to make a significant impact and grow with a leading security company, apply now to become a Field Supervisor at GardaWorld Security! License number - 201121001836 It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Qualifications Education
    $21 hourly 9d ago
  • Field Supervisor -- Grave Shift

    All Pro Security 4.1company rating

    Lehi, UT Jobs

    All Pro Security is seeking to fill the position for a Field Supervisor. This is a full-time position that will require working shifts in both Utah and Salt Lake County on short notice. This position is one in which a company vehicle is provided for on-duty work only. Employee will pick up the vehicle at one of our offices for their shift. This position requires being eligible to work all sites including mobile patrol, and to have an armed license or obtain an armed license within 30 days. Company will assist employee in obtaining armed license. Responsibilities: * Serve as a front-line leader within the organization, training, coaching, and evaluating security guards * Conduct regular site visits with guards to ensure compliance with post orders/uniform requirements/vehicle inspections Provide feedback to security guards on their performance, including performance reviews * Assist in resolving problems and/or questions from other Security Guards at assigned sites * Track coverage of sites and fill-in as needed for call offs or otherwise open shifts. * Assist in investigating client or citizen complaints when requested * Writing detailed reports of your activities while on duty * Work closely and communicate effectively with Dispatch * Assist Operations Admin with additional assignments when asked * Perform other duties as assigned Qualifications: * Someone who seeks leadership experience and enjoys training, coaching, and mentoring * Has high moral standards, and is comfortable in dealing with challenging situations * Effective at problem-solving, and making decisions within broad guidance and policy * Must have good communication skills * Must have current Utah security guard license and the ability to become an armed security guard * Clean criminal background, excluding minor traffic violations * Valid drivers license * Reliable personal transportation * Must have a cell phone, and access to internet for communication with the company. * Basic knowledge of computers and email * Able to work days, graveyards, and weekends, depending on location and needs of the company * Able to work 10 hour shifts 4 days a week with a possibility of them not being consecutive days. May need to start earlier and stay later to ensure coverage. * Must be available Saturday-Tuesday or Thursday-Sunday * Must be willing to answer to and pick up shifts on short notice (including on Holidays, and to cover for no call-no shows and sick days) * At least 1 year of security or law enforcement experience * Highly Preferred: Supervision experience in the physical security field, to include serving as a Mobile Patrol Officer Why Should you Apply? * Starting $21.00/hr with increase to $21.50 after six months * Health, Dental, Vision, Retirement Plan and Life Insurance available * Paid Time Off * Opportunities to advance * Networking opportunities with current and former law enforcement, EMT professionals, and military reserve personnel
    $21 hourly 2d ago
  • 23.hr Field Supervisor - St. Louis, MO (STL SO)

    Per Mar Security Services 4.2company rating

    Saint Louis, MO Jobs

    Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks. Job Skills / Requirements The primary purpose of this position is to provide direction to Per Mar Security personnel during non-business hours and to respond to personnel issues at the time of occurrence. This position is responsible for multiple client sites and will ensure proper employee performance by adhering to company and client policies and procedures in accordance with client contract needs. In this role, you will: Respond to issues at the time of occurrence. Adhere to and enforce all Per Mar and client company policies and procedures. Responsible for handling and responding to employee complaints. Report incidents involving Security Officers to Supervisors and Management. Ensure security integrity of client location. Maintain and distribute required reports and records. Carry or wear the Per Mar ID card and security license(s) at all times. Wear and maintain appropriate PPE (Personal Protective Equipment) as outlined for the position and follow all PPE policies and procedures. Perform post-inspections and ride along with supervisory personnel. Maintain a positive work atmosphere by interacting with the Per Mar Security Services internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors and management) in a mutually respectful manner regardless of race, colour, religion, gender, national origin, age, disability, veteran status, sexual orientation and all other protected classes. Adhere to the highest standards of ethical business conduct and compliance by acting lawfully, ethically, honestly and professionally in the performance of their jobs at all times as well as be in compliance with company policy and procedures as it relates to their job function. Assume responsibility for understanding and complying with Per Mar Security Services attendance expectations. The Field Supervisor will act as a liaison for Security personnel at assigned accounts during non-business hours. What you'll need: High school diploma or GED Previous Security Officer and/or six months to one-year related supervisory experience Must be able to be On-Call / available 24 hours per day for contact in case of emergency. Must be physically able to perform all Security Officer duties on all shifts and the sites supervised. 20Hrs post work and 20Hrs field work. Must adhere to, be aware of, and be able to follow all safety procedures and proper use of all PPE (Personal Protective Equipment). Must possess the values important to Per Mar Security - Integrity, Communication, Excellent Service, and Accountability. Must be licensed according to all state rules and regulations that govern the licensing of security personnel Must possess a current driver's license and have a good driving record. Additional Information / Benefits Why Per Mar Security: · Competitive Compensation· Employee Referral Bonus Program· Great full-time and part-time shifts available!· Medical, dental, and vision coverage!· Life insurance· 401K· Free uniforms!· We put you through all of the necessary training! #STLS Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan This job reports to the Operations Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, On Call. Number of Openings for this position: 1
    $41k-52k yearly est. 1d ago
  • Security Field Supervisor (American)

    American Security Services 4.4company rating

    Chicago, IL Jobs

    American Security has specialized in contracting security officers to a variety of industries in the Metropolitan Chicagoland area since 1986. We attribute our success to American's management team, which is comprised of 8 seasoned professionals whose tenures with American range from 10-25 years. We have over 400 employees which makes us big enough to take on large customers, but small enough to offer personalized services to smaller clients. American Security provides quality security officers with the tools, training, and managerial support necessary to achieve our client's security objectives. NO SECURITY EXPERIENCE? American can train you at our in-house training academy and assist you in applying for a Permanent Employee Registration Card (PERC) Ask us how you can get your 20-hour Security Training Certificate for FREE · Apply in person or online · Interview in person or via Zoom or Facetime video conferencing · Experienced officers with 20 Hour Training Certificate and PERC preferred Apply online: AmericanSecurityServices.com Or in person for on-the-spot interviews: 1515 South Harlem Ave, Unit #2 Forest Park, IL 60130 ************Job Skills / Requirements American Security currently recruiting for Full Time Field Supervisors to work throughout the Chicagoland area as well as suburb areas. Field Supervisor's responsibilities include, but are not limited to: · Must have valid driver's license, clean driving record and reliable transportation · Must be able to write and train officers on procedures as required for each location (Site Specific) · Must have a flexible schedule and be available to work weekends and holidays · Must be computer savvy and be able to multitask environment · He/she must be able to communicate clearly · Must be able to travel to locations to perform post inspections with inspections conducted during the week and on weekends. · Train security officers on operational and corporate policies and procedures. · Maintain a working knowledge of the locations of all contracted sites. · Respond to calls for assistance, reports of accident or incidents and after-hour emergencies. · Monitor and ensure that all company equipment and vehicles are current on maintenance issues. · Assist with scheduling, fill all open post, and call-off while minimizing overtime. · Review daily all logs and incident reports, and pass on to Security Management any unusual occurrences, disciplinary issues, call offs, or missing documentation. · Follow up as directed by Security Management. · Able to use up and coming technology and be flexible with new development. · Other tasks/responsibilities as assigned.Additional Information / Benefits Benefits: Medical Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan, Free Uniforms Annually This is a Full-Time position 2nd Shift, 3rd Shift, Weekends. Relocation is not provided and travel is not required
    $37k-46k yearly est. 7d ago
  • Security Field Service Supervisor

    Gardaworld 3.4company rating

    Emeryville, CA Jobs

    Be the Difference: Start your Journey as a Field Services Supervisor at GardaWorld! As the Field Services Supervisor in Emeryville, CA you'll be the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We're looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary! What's in it for You * Competitive Salary: $27.00 / hour * Work Site Location: Emeryville, CA - Daily visits to client sites within the market are expected * Set Schedule: Thursday - Monday 10:00 pm - 6:30 am. This position may require long hours and weekend work. * Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. * Career Growth: Career growth opportunities at GardaWorld Your Responsibilities * Supervise daily security services to ensure high standards. * Build and maintain strong relationships with clients and employees, acting as the main point of contact. * Meet regularly with clients to address issues, provide updates, and ensure satisfaction. * Participate in recruiting, training, and developing staff. * Visit and inspect supervisors and security officers to ensure compliance and proficiency. * Maintain thorough knowledge of post specifications, emergency procedures, and client policies. * Assist in developing staffing schedules, budgets, and payroll. * Ensure compliance with all regulations, contracts, and agreements. * Recommend improvements for efficiency and service quality. * Follow progressive discipline for corrective actions. Your Qualifications: * Authorized to work in the United States * Able to pass an extensive screening process * A high school diploma or equivalent * A minimum of one (1) year of management experience * Must have reliable transportation for travel to various client sites. * Availability for duties on an as-needed basis outside standard working hours. * Ability to work independently with minimal supervision. Your Skills and Competencies: * Hands-on Approach * Problem Solving * Communication * Consultation * Cultural Awareness * Leadership & Navigation * Relationship Management * Ethical Practice * Employee Engagement * Resilience Ideal Skills, Characteristics, & Experiences: * Ensure high standards of customer service. * Understand and interpret financial reports. * Develop and maintain effective professional relationships. * Problem-solve independently in fast-paced environments. GardaWorld: Make the World a Safer Place In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. Whelan Security of California, Inc. CA Private Patrol Number: 16344 It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Qualifications Education
    $27 hourly 7d ago
  • Field Service Supervisor

    Gardaworld 3.4company rating

    Indianapolis, IN Jobs

    Job Title: Field Service Supervisor Environment: Mobile Patrol Pay Rate: $24.00 / hr General Job Functions: Shift & Hours: 2nd/3rd shift Thurs-Monday Included Benefits/Perks: Medical, Dental, Vision, 401K We are excited to announce immediate openings in the Indianapolis, Indiana area! Now is your opportunity to join our world-class team as one of the fastest growing contract security companies in the country! GardaWorld Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Field Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts and occasionally personally filling account posts for a specific shift, typically reporting into an MSS or CSM. In some cases, the Field Supervisor will also provide drive-by patrol services to patrol accounts. The Field Supervisor is responsible for working with the MSS, CSM's, Project Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers. The Field Supervisor role is 100% tactical and operational. The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values. Performance Metrics: The Field Supervisor is expected to achieve the following metrics within GardaWorld's performance-based business environment: 100% of shifts covered by qualified personnel at all accounts during the responsible shift Personnel inspections and training of personnel to all accounts during the responsible shift Personnel recruiting to ensure full staffing levels Personally recruit a minimum of one new supervisor for the branch annually Develop a minimum of one Special Response Officers for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial) 100% compliance to the GardaWorld Mandatory Requirements Lead by example of living up to the GardaWorld Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License Number SG20700079 It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
    $24 hourly 3d ago
  • Field Service Supervisor

    Gardaworld 3.4company rating

    Indianapolis, IN Jobs

    Job Title: Field Service Supervisor Environment: Mobile Patrol Pay Rate: $24.00 / hr General Job Functions: Shift & Hours: 2nd/3rd shift Thurs-Monday Included Benefits/Perks: Medical, Dental, Vision, 401K We are excited to announce immediate openings in the Indianapolis, Indiana area! Now is your opportunity to join our world-class team as one of the fastest growing contract security companies in the country! GardaWorld Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Field Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts and occasionally personally filling account posts for a specific shift, typically reporting into an MSS or CSM. In some cases, the Field Supervisor will also provide drive-by patrol services to patrol accounts. The Field Supervisor is responsible for working with the MSS, CSM's, Project Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers. The Field Supervisor role is 100% tactical and operational. The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values. Performance Metrics: The Field Supervisor is expected to achieve the following metrics within GardaWorld's performance-based business environment: 100% of shifts covered by qualified personnel at all accounts during the responsible shift Personnel inspections and training of personnel to all accounts during the responsible shift Personnel recruiting to ensure full staffing levels Personally recruit a minimum of one new supervisor for the branch annually Develop a minimum of one Special Response Officers for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial) 100% compliance to the GardaWorld Mandatory Requirements Lead by example of living up to the GardaWorld Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. License Number SG20700079 It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Qualifications Education
    $24 hourly 9d ago
  • Field Service Supervisor

    Gardaworld 3.4company rating

    Pennsylvania Jobs

    GardaWorld - Security Services Security Field Service Supervisor - Security Field Supervisor Compensation: $55,000.00 Annualized Schedule: Full time - primarily nights and weekends, must be available to work all 3 shifts Benefits: Medical, Dental, Vision, 401k, Company perks You will be issued a company vehicle to use while on shift *Requires valid drivers license and clean driving record* *Requires a state Guard Card* GardaWorld Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Field Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts and occasionally personally filling account posts for a specific shift, typically reporting into an MSS or CSM. In some cases, the Field Supervisor will also provide drive-by patrol services to patrol accounts. The Field Supervisor is responsible for working with the MSS, CSM's, Project Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers. The Field Supervisor role is 100% tactical and operational. The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values. Performance Metrics: The Field Supervisor is expected to achieve the following metrics within GardaWorld's performance-based business environment: 100% of shifts covered by qualified personnel at all accounts during the responsible shift Personnel inspections and training of personnel to all accounts during the responsible shift Personnel recruiting to ensure full staffing levels Personally recruit a minimum of one new supervisor for the branch annually Develop a minimum of one Special Response Officers for promotion annually Become proficient in all company software systems (on-boarding, scheduling, financial) 100% compliance to the GardaWorld Mandatory Requirements Lead by example of living up to the GardaWorld Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. Work today, get paid today, with DailyPay! GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work. If you're hired for a role at GardaWorld, you'll never have to wait for a paycheck again! DailyPay's most used features include: PAY: Get instant access to your money as you earn it SAVE: Automatically save a portion of every paycheck BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
    $55k yearly 4d ago
  • Field Service Supervisor

    Gardaworld 3.4company rating

    Pennsylvania Jobs

    GardaWorld - Security Services Security Field Service Supervisor - Security Field Supervisor Compensation: $55,000.00 Annualized Schedule: Full time - primarily nights and weekends, must be available to work all 3 shifts Benefits: Medical, Dental, Vision, 401k, Company perks You will be issued a company vehicle to use while on shift * Requires valid drivers license and clean driving record* * Requires a state Guard Card* GardaWorld Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Field Supervisor is an operational employee of the company responsible for inspections, training, scheduling, delivering of supplies to accounts and occasionally personally filling account posts for a specific shift, typically reporting into an MSS or CSM. In some cases, the Field Supervisor will also provide drive-by patrol services to patrol accounts. The Field Supervisor is responsible for working with the MSS, CSM's, Project Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee the Special Response Officers. The Field Supervisor role is 100% tactical and operational. The Field Supervisor is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values. Performance Metrics: The Field Supervisor is expected to achieve the following metrics within GardaWorld's performance-based business environment: * 100% of shifts covered by qualified personnel at all accounts during the responsible shift * Personnel inspections and training of personnel to all accounts during the responsible shift * Personnel recruiting to ensure full staffing levels * Personally recruit a minimum of one new supervisor for the branch annually * Develop a minimum of one Special Response Officers for promotion annually * Become proficient in all company software systems (on-boarding, scheduling, financial) * 100% compliance to the GardaWorld Mandatory Requirements * Lead by example of living up to the GardaWorld Values Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. Work today, get paid today, with DailyPay! GardaWorld offers DailyPay - a voluntary benefit that allows you to access your pay on day 1 of work. If you're hired for a role at GardaWorld, you'll never have to wait for a paycheck again! DailyPay's most used features include: * PAY: Get instant access to your money as you earn it * SAVE: Automatically save a portion of every paycheck * BALANCE ALERTS: Track your real-time earnings & budget for upcoming bills or expenses It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. * Qualifications Education
    $55k yearly 9d ago
  • Security Response Field Supervisor

    Gardaworld 3.4company rating

    Saint Louis, MO Jobs

    GardaWorld Security Services is Now Hiring a Response Security Ambassador! Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action. As a casual Security Ambassador - Response, your role will vary depending on the day and special event. Whether it's customer service, patrols, or surveillance, we need you to adapt with agility and precision. What's in it for you: * Site Location: St. Louis, MO * We have 2 Shifts: * Shift 1: Part Time, Saturday through Sunday 1st Shift 6 a.m. to 2 p.m. * Shift 2: Part Time, Saturday through Sunday 3rd Shift 10 p.m. to 6 a.m. * Competitive hourly wage of $19 / hour (DailyPay is available for GardaWorld employees!) * A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities for Response Security Guard: * Monitor the premises to ensure security * Conduct patrols to spot any suspicious activity * Control access points and verify identities * Respond quickly to incidents or potential threats * Provide excellent customer service while maintaining security * Write detailed reports on events and incidents * Collaborate with authorities during serious situations * Ensure the safety and protection of individuals and property Qualifications for Response Security Guard: * Be authorized to work in the U.S. * Be able to provide documentation of High School Diploma or GED * Be able to ace (and pass) an extensive screening process * Ability to think quickly and adapt to changing situations * Responsive and strong problem solving skills * If you have Security, Military, Law Enforcement experience - even better! * You have a state license if required In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you! GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Qualifications Education
    $19 hourly 21d ago
  • Field Supervisor

    Allied Universal Security 4.1company rating

    Field Supervisor Job At Allied Universal

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Allied Universal is hiring a Field Supervisor. The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery. Location: Reston, VA Starting Pay: $24.04 Paid Weekly! Shifts Available: Discussed at Interview RESPONSIBILITIES: * Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized * Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs * Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site * Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed * May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management * Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office * Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager QUALIFICATIONS (MUST HAVE): * High school diploma or equivalent * Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment * Valid Driver's License with at least one year of driving experience and: * No major violations within last 36 months * No more than one at-fault accident in last 24 months * No more than one minor moving violation in last 24 months) * No combination of one at-fault accident and one minor moving violation in last 24 months * Minimum of three (3) years of professional protective service (e.g., security) experience * Ability to write effective and concise reports in legible handwriting * Able to use good independent judgment and discretion * Outstanding oral and written communication skills * Ability to successfully interact at all levels of the organization, including clients * Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines PREFERRED QUALIFICATIONS (NICE TO HAVE): * Experience in scheduling, operations management, or other leadership functions of security industry * Prior experience in the security industry, law enforcement, and/or military * Working knowledge of Microsoft Office applications BENEFITS: * Medical, dental, vision, basic life, AD&D, and disability insurance * Enrollment in our company's 401(k)plan, subject to eligibility requirements * Eight paid holidays annually, five sick days, and four personal days * Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
    $24 hourly 6d ago
  • Field Service Supervisor

    Petro Home Services 4.5company rating

    Kenvil, NJ Jobs

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor. Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you! Responsibilities: As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed. Specific duties include: Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner Resolves excessive consumption problems Stays abreast of industry technological developments and conveys this knowledge to team members Attends District safety meetings; interfaces effectively with other internal departments Promotes and supports the brand Requirements: As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 3+ years related supervisory experience HVAC industry experience preferred; and/or related industry experience a plus Exceptional leadership skills a must Valid driver's license and clean driving record Benefits As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: Medical coverage Dental coverage Retirement Savings Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.
    $53k-74k yearly est. 11d ago
  • Supervisor/SAP/Applications

    Southwest Gas 4.8company rating

    Las Vegas, NV Jobs

    The Supervisor/SAP/Applications provides high-level technical support and direction for all aspects of the SAP Business Suite as they relate to business processes and infrastructure development. This position is responsible for the full lifecycle of business and infrastructure change programs for all SAP system landscapes; which includes gathering requirements, technical research, backend and frontend development, quality assurance, deployment, maintenance and support for all components of the SAP system landscape as well as integration with non-SAP applications. This position guides the implementation of SAP Products through effective utilization of internal and external IT resources and leads ad-hoc work teams comprised of subject matter experts, developers and other business team members at various levels in the organization to ensure deliverables and business requirements are met through defined best programming standards and conventions and support the Company's short and long-term strategic roadmap. This position will focus on supervising Device Management such as: SAP Device Management, Service Order and Notification Processes. We will be seeking a qualified candidate who has hands on SAP Device Management functional expertise. The successful candidate should have experience in Device Management areas he or she will supervise. The Supervisor/SAP/Applications evaluates the design and effectiveness of technology controls throughout the business cycle to identify challenges and provides guidance on maintenance, enhancement and/or development work of SAP modules and those that interface with other applications to Project Leadership. Supervises and provides performance management to the development team as well as works in close collaboration with business partners, internal and external development teams and other IT staff to translate business requirements into functional and technical specifications according to the specifications of the business need. This position actively participates in the development of technical and workflow solutions, analysis of SAP application solutions options, creation of appropriate related documents and the delivery of final solutions to the business utilizing reports, presentations and/or visual aids. Utilized information systems to improve efficiency and make recommendations on new system implementation or necessary upgrades that will best meet customer and Company requirements. QUALIFICATIONS There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires a minimum of six years of SAP functional experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. The following qualifications are also required: * SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description * Systems Testing and IT Implementation experience * Project Management experience * Utilities experience * Excellent analytical skills and a sense of urgency * Experience working with cross-functional teams * Experience with process mapping * Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once * Exceptional verbal and written communication skills * Experience with and passion for implementing change and continual improvement * Demonstrated fluency in business processes and process differentiation * Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes Supervisory experience and SAP certification and/or and a bachelor's degree in Information Technology, Business or Computer Science from an accredited university is preferred. POSITION DIMENSIONS The incumbent does not have accountability for budgets. Reporting directly to this position are up to ten exempt employees. The incumbent frequently exchanges information with senior management, division management, Information Services support staff, vendors and consultants ESSENTIAL JOB RESPONSIBILITIES * Perform project analyses and produce concept communication materials utilizing flowcharts, narratives and other documentation including "what if" scenarios to deliver solutions to known problems and needs assessments on user requested enhancements * Must have an experience with SAP Device Management, Service orders, SAP Meter Connection and Re-Connection process. * Good understanding of SAP Gas Procedure, VCF calculation and degree day mapping in SAP. * Must have an experience with SAP MRO Process, SAP BPEM creation and Meter installation and removal process in SAP. * Must have good knowledge of ISU technical master data, business master data, and hands-on SAP Meter to Cash functional expertise * Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems * Prioritize changes and communicate status to the business * Identify improvement opportunities related to SAP * Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements * Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results * Establish and maintain liaison relationship with third party vendors to provide effective technical solutions, develop a thorough understanding of vendor SLA's and communicate any concerns or issues to management * Lead configuration of SAP functional modules and other related meter to cash and customer self service applications and maintain configuration rationale documentation * Ensure compliance with Company change management processes when moving configurations into production * Participate and consult on the operation of SOX business controls and General Computing Controls related to SAP functional modules supported * Authorize use of SAP GRC firefighter accounts and analyze/approve related output after use. * Own and authorize use of user access roles for SAP and other meter to cash and self service related applications * Establish and maintain liaison relationship with business partners and IT organization to align support efforts to meet business needs * Manage or conduct data gathering and analysis to understand business strategy requirements * Contribute and provide direction for short and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy * Oversee comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered * Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences * Develop and/or review scripts and queries for analysis and troubleshoot data issues * Act as a liaison between the developers and the business to support development of reports and reporting tools * Manage or coordinate tests with third-party service providers * Understand the Company's core business and functions as related to the support of SAP modules * Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary * Maintain communication with the user community to keep them well-informed of system updates or enhancements * Oversee and facilitate new system integration through configuration and testing * Provide oversight and feedback on department activities/responsibilities including planning, scheduling, staffing, monitoring, traveling and reporting * Assess business needs utilizing a structured requirement process (gather, analyze, document and manage changes) to assist in identifying business priorities and provide recommendations on options * Develop and/or review and communicate business requirements and functional/technical specifications for the implementation of business solutions; Oversee the maintenance of specifications going forward in Solution Manager * Ensure appropriate coordination of resources to support and troubleshoot 24x7 SAP core batch process job failures * Perform related duties and responsibilities as assigned * Regular and predictable attendance is a condition of employment and is an essential function of the job SALARY DETAILS Las Vegas: $93,380 - $140,070 At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process. #LI-HYBRID
    $93.4k-140.1k yearly 60d+ ago
  • Supervisor/SAP/Applications

    Southwest Gas Corporation 4.8company rating

    Las Vegas, NV Jobs

    The Supervisor/SAP/Applications provides high-level technical support and direction for all aspects of the SAP Business Suite as they relate to business processes and infrastructure development. This position is responsible for the full lifecycle of business and infrastructure change programs for all SAP system landscapes; which includes gathering requirements, technical research, backend and frontend development, quality assurance, deployment, maintenance and support for all components of the SAP system landscape as well as integration with non-SAP applications. This position guides the implementation of SAP Products through effective utilization of internal and external IT resources and leads ad-hoc work teams comprised of subject matter experts, developers and other business team members at various levels in the organization to ensure deliverables and business requirements are met through defined best programming standards and conventions and support the Company's short and long-term strategic roadmap. This position will focus on supervising Device Management such as: SAP Device Management, Service Order and Notification Processes. We will be seeking a qualified candidate who has hands on SAP Device Management functional expertise. The successful candidate should have experience in Device Management areas he or she will supervise. The Supervisor/SAP/Applications evaluates the design and effectiveness of technology controls throughout the business cycle to identify challenges and provides guidance on maintenance, enhancement and/or development work of SAP modules and those that interface with other applications to Project Leadership. Supervises and provides performance management to the development team as well as works in close collaboration with business partners, internal and external development teams and other IT staff to translate business requirements into functional and technical specifications according to the specifications of the business need. This position actively participates in the development of technical and workflow solutions, analysis of SAP application solutions options, creation of appropriate related documents and the delivery of final solutions to the business utilizing reports, presentations and/or visual aids. Utilized information systems to improve efficiency and make recommendations on new system implementation or necessary upgrades that will best meet customer and Company requirements. QUALIFICATIONS There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires a minimum of six years of SAP functional experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. The following qualifications are also required: SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description Systems Testing and IT Implementation experience Project Management experience Utilities experience Excellent analytical skills and a sense of urgency Experience working with cross-functional teams Experience with process mapping Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once Exceptional verbal and written communication skills Experience with and passion for implementing change and continual improvement Demonstrated fluency in business processes and process differentiation Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes Supervisory experience and SAP certification and/or and a bachelor's degree in Information Technology, Business or Computer Science from an accredited university is preferred. POSITION DIMENSIONS The incumbent does not have accountability for budgets. Reporting directly to this position are up to ten exempt employees. The incumbent frequently exchanges information with senior management, division management, Information Services support staff, vendors and consultants ESSENTIAL JOB RESPONSIBILITIES Perform project analyses and produce concept communication materials utilizing flowcharts, narratives and other documentation including "what if" scenarios to deliver solutions to known problems and needs assessments on user requested enhancements Must have an experience with SAP Device Management, Service orders, SAP Meter Connection and Re-Connection process. Good understanding of SAP Gas Procedure, VCF calculation and degree day mapping in SAP. Must have an experience with SAP MRO Process, SAP BPEM creation and Meter installation and removal process in SAP. Must have good knowledge of ISU technical master data, business master data, and hands-on SAP Meter to Cash functional expertise Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems Prioritize changes and communicate status to the business Identify improvement opportunities related to SAP Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results Establish and maintain liaison relationship with third party vendors to provide effective technical solutions, develop a thorough understanding of vendor SLA's and communicate any concerns or issues to management Lead configuration of SAP functional modules and other related meter to cash and customer self service applications and maintain configuration rationale documentation Ensure compliance with Company change management processes when moving configurations into production Participate and consult on the operation of SOX business controls and General Computing Controls related to SAP functional modules supported Authorize use of SAP GRC firefighter accounts and analyze/approve related output after use. Own and authorize use of user access roles for SAP and other meter to cash and self service related applications Establish and maintain liaison relationship with business partners and IT organization to align support efforts to meet business needs Manage or conduct data gathering and analysis to understand business strategy requirements Contribute and provide direction for short and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy Oversee comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences Develop and/or review scripts and queries for analysis and troubleshoot data issues Act as a liaison between the developers and the business to support development of reports and reporting tools Manage or coordinate tests with third-party service providers Understand the Company's core business and functions as related to the support of SAP modules Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary Maintain communication with the user community to keep them well-informed of system updates or enhancements Oversee and facilitate new system integration through configuration and testing Provide oversight and feedback on department activities/responsibilities including planning, scheduling, staffing, monitoring, traveling and reporting Assess business needs utilizing a structured requirement process (gather, analyze, document and manage changes) to assist in identifying business priorities and provide recommendations on options Develop and/or review and communicate business requirements and functional/technical specifications for the implementation of business solutions; Oversee the maintenance of specifications going forward in Solution Manager Ensure appropriate coordination of resources to support and troubleshoot 24x7 SAP core batch process job failures Perform related duties and responsibilities as assigned Regular and predictable attendance is a condition of employment and is an essential function of the job SALARY DETAILS Las Vegas: $93,380 - $140,070 At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process. #LI-HYBRID
    $93.4k-140.1k yearly 2d ago
  • Field Supervisor -- Grave Shift

    All Pro Security 4.1company rating

    South Salt Lake, UT Jobs

    All Pro Security is seeking to fill the position for a Field Supervisor. This is a full-time position that will require working shifts in both Utah and Salt Lake County on short notice. This position is one in which a company vehicle is provided for on-duty work only. Employee will pick up the vehicle at one of our offices for their shift. This position requires being eligible to work all sites including mobile patrol, and to have an armed license or obtain an armed license within 30 days. Company will assist employee in obtaining armed license. Responsibilities: * Serve as a front-line leader within the organization, training, coaching, and evaluating security guards * Conduct regular site visits with guards to ensure compliance with post orders/uniform requirements/vehicle inspections Provide feedback to security guards on their performance, including performance reviews * Assist in resolving problems and/or questions from other Security Guards at assigned sites * Track coverage of sites and fill-in as needed for call offs or otherwise open shifts. * Assist in investigating client or citizen complaints when requested * Writing detailed reports of your activities while on duty * Work closely and communicate effectively with Dispatch * Assist Operations Admin with additional assignments when asked * Perform other duties as assigned Qualifications: * Someone who seeks leadership experience and enjoys training, coaching, and mentoring * Has high moral standards, and is comfortable in dealing with challenging situations * Effective at problem-solving, and making decisions within broad guidance and policy * Must have good communication skills * Must have current Utah security guard license and the ability to become an armed security guard * Clean criminal background, excluding minor traffic violations * Valid drivers license * Reliable personal transportation * Must have a cell phone, and access to internet for communication with the company. * Basic knowledge of computers and email * Able to work days, graveyards, and weekends, depending on location and needs of the company * Able to work 10 hour shifts 4 days a week with a possibility of them not being consecutive days. May need to start earlier and stay later to ensure coverage. * Must be available Saturday-Tuesday or Thursday-Sunday * Must be willing to answer to and pick up shifts on short notice (including on Holidays, and to cover for no call-no shows and sick days) * At least 1 year of security or law enforcement experience * Highly Preferred: Supervision experience in the physical security field, to include serving as a Mobile Patrol Officer Why Should you Apply? * Starting $21.00/hr with increase to $21.50 after six months * Health, Dental, Vision, Retirement Plan and Life Insurance available * Paid Time Off * Opportunities to advance * Networking opportunities with current and former law enforcement, EMT professionals, and military reserve personnel
    $21 hourly 2d ago

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