ALLO Communications jobs - 50 jobs

Job Description The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services' clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers. Serves as the first level of Trouble support for all services. Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc. Review scheduled trouble tickets for possible remote resolution. Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s). Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded. Phone, chat and email contact with customers to make recommendations on services and resolve issues. Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements. Serve as primary support liaison between Hotwire Communications and our residential customers. Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers. Other duties as assigned. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to speak clearly using grammatically correct English (Other language skills a plus) Must have a High School Diploma or Must have a minimum of 2 years' relevant work experience in customer service, telecommunications, and technical support Strong communication and organizational skills Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions: A quiet workplace so you can focus on delivering excellent service to our customers Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Enterprise Account Executive The Enterprise Account Executive is a consultative sales position. In this role, you are responsible for developing and managing strategic relationships and selling Ethernet Services, Fiber Internet, Fiber Voice, Hosted PBX, and other ancillary services to government, higher education, major medical and finance, and selected large, complex Enterprise accounts. Setting appointments with C-Level business executives and conducting high-level conversations will be required to be successful in this role. ESSENTIAL JOB FUNCTIONS: Responsible for achieving an annual new revenue quota. Identifying target markets, industries, and contacts for our Enterprise product portfolio. Identify and begin sales processes for Large Medical institutions through the USAC Rural Health program. Develop relationships with Large Medical accounts and position Metronet in the best possible position to win business. Help target and negotiate State Government contracts Create account plans with customers to assist them with updating and growing their internal private network The position involves significant prospecting and field sales activities with travel to customer locations. Strong Cold Calling (prospecting/door knocking) for new clients. Manage, grow, and renew current Metronet high revenue Government, Higher Education, Medical, and Enterprise accounts, as assigned. Network with area peers to acquire referrals. Writing and presenting professional, organized proposals. Negotiating contracts with C-level Executives. Project Management of sales cycle activities and service implementation Maintaining and reporting sales activity, including funnels, sales call activity, and forecasts. Developing customer-centric solutions and delivering sales proposals on product features and benefits. Building and maintaining relationships in the Corporate and IT Community. Perform other duties as requested by Metronet sales leadership Other job-related duties as requested JOB QUALIFICATIONS AND REQUIREMENTS: Five or more years of B2B sales experience selling data, voice, managed services, cloud, and/or video solutions to multi-location enterprise accounts 4-year college degree or equivalent experience Experience negotiating Master Service Agreements Must be legally authorized to work in the U.S. ADDITIONAL JOB REQUIREMENTS: Ability to work remotely and travel to in-person customer appointments as needed Experience in outside sales to Education, Healthcare, and State/Local Government Enterprise verticals. Experience with the fiber optics industry including managed services Experience with the USAC Rural Health program Experience in selling to Corporate Executives, IT Directors, and CTOs Experience in financial/business benefits selling Familiarity with business software and hardware applications and Intranets. Familiarity with Salesforce.com Knowledge of modern telecommunications technology, infrastructure, and equipment. Understanding the need and function of network security and firewalls. Telephony experience in selling voice trunking products such as PRI, and SIP. Knowledge and understanding of the role of Network facilities in a Corporate Environment in support of Telephony requirements (such as call centers). Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran #LI-RS1

Broadband Specialist III, Construction Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Perform mapping of aerial, underground and apartments in accordance with safety regulations, Mediacom policies and procedures, good workmanship; utility, federal, state and local codes. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company provided vehicle and gas card! * Paid on the job training and opportunity to promote quickly! * Company provided tools, tablet, and phone! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Performance bonus potential! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Company provided uniforms and boots! * Employee Wellness Program! Position Responsibilities: * Perform strand mapping for new build areas. * Perform walk out of apartment complexes and MDU's. * Knowledgeable in general CATV construction practices and able to direct contractors and or in house on work to be performed. * Able to read system prints and understand the operation of CATV. * Perform field engineering of road projects and force relocates. * Participate in meetings with developers and state projects. * Produce reports as required on the operation of the plant facility. * Function in various weather conditions within safety constraints. * Provide input to supervisor on projects. * Perform quality control inspections, and construction on a regular basis to assure quality and recommend additional training as needed. * Knowledge in all Microsoft Office programs. * Must be able to manage multiple projects simultaneously. * Perform all other duties assigned. * Some overnight travel may be required. * Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: * High school diploma or GED required. Associates degree preferred. * Valid driver's license; satisfactory driving record required. * Required - Minimum of 2 years' experience as a Broadband Specialist IV system technician or 4+ years' equivalent cable technician experience. * Required - SCTE - Understanding Cable Technology * Required - SCTE - Coax Splicer Specialist * Knowledge of HFC plant, installs and service calls. * Ability to interact and communicate with customers and co-workers. * Ability to work in all weather conditions. * Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required. * Knowledge of all construction tools and equipment including; bucket trucks, lasher, blocks, pulling grips, stand/cable trailers, cable layers, hoists, bolt cutters, lay-up sticks and hand lines. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $16.75 - $21.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

WOW! is currently hiring a Director, Network Engineering to work remotely! For remote positions, employees can sit in one of the following states: AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX. Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift. The Director of Network Engineering will lead the Core/Backbone Network Design, Integration, and Implementation teams. This position is responsible for ensuring the team is focused on the right priorities and is delivering quality services which meet the requirements of the business. Let us tell you about the perks! Be part of a company whose core values include respect, integrity, spirit of service, and accountability! Salary: Competitive Compensation (Salary may be negotiable based on experience) Medical, dental, and vision insurance, and 401k with a company match Paid time off, paid holidays, and tuition reimbursement. Significant discounts on broadband packages for employees residing in our service areas. What you'll be doing: Essential duties and responsibilities include but are not limited to those listed below: Lead the Design, Integration, and Implementation engineering teams in building backbone, internet-edge and data center solutions to support the services provided by WOW!. Provide vision and strategy for service and/or network enhancement. Monitor company KPI reports ensuring Engineers meet their individual and team goals on a consistent basis. Drive continuous improvement initiatives resulting in increased productivity, as well as scalable and efficient processes to support the operational components of the network. Develop short- and long-term strategic departmental plans that support the overall corporate and technology strategy. Interface with company executives to assure investments in networks are appropriate and compatible with the industry that can scale and adapt as the business needs dictate. Responsible for development and engagement of employees within the Design, Integration, and Implementation engineering teams. Represent the team and their responsibilities to the rest of the business units while managing the resource funnel. Leverage strong problem-solving skills with a primary focus on ensuring the right architectures and designs are deployed within the WOW infrastructure to support our customers. Ensure that any lessons learned from these systemic issues are addressed through improved testing, re-designs, education and training. Drive various aspects of the business planning activities which include preparation of capital and operating budgets, vendor management/liaison and representation at high level project and resource planning meetings. Other duties as assigned. What YOU need is: To perform this job successfully, an individual must be able to perform each duty and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: B.S. (or equivalent) in Computer Science or Electrical Engineering. 10+ years of network engineering and/or operations experience. 5-7 years applying architecture and design concepts. Prior work experience leading architecture and design teams is required. Thorough understanding of L2/L3 network components; including Routers, Switches, and Firewalls. Strong familiarity with MPLS, RSVP-TE, LDP, L3VPN, MVPN, Segment Routing, SRv6, BGP, OSPF, IS-IS, NETCONF, YANG, Python, Ansible and other networking/programming concepts. Extensive experience with network hardware/software vendors: Juniper, Cisco, Arista, Nokia. Familiar with Optical/Transport network components and concepts leveraged to build large scale networks. Prior experience working within an Agile-based project management framework is required. Prior experience / certifications in various networking technologies which provide demonstrated in-depth technical knowledge in routing, switching and security. Strong communications skills with the demonstrated ability to interface with senior executives within and outside of the company. Experience in the creation and maintenance of both departmental budgets as well as project oriented capital and operating budgets. Strong problem management skills reflecting the ability to quickly understand the issue and apply the right resources to the problem while ensuring focus on timely resolution. Demonstration of discipline in creating documentation and operational procedures for scalable services which can be effectively transitioned to an operations team. Must have excellent management, organizational and interpersonal skills balanced with very strong technical skills. Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear Required to use hands to type, handle objects and paperwork Required to use close vision and be able to focus Must be able to travel for business purposes on an occasional basis. Must be flexible to adjust schedule to cover various shifts. Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but don't check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-Remote All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

The Communication Desk Analyst will act as the single point of contact for the Contact Center and NOC during a service interruption. This position will responsible for writing and sending internal and external communications, alerting the internal teams, executive management and customers of an outage or degraded service. The Communication Desk Analyst will also be responsible for proactively notifying customers of all planned maintenance events. RESPONSIBILITIES: Responsible for timely communication to key stakeholders, executive management and customers on the status of Priority 1 and Priority 2 issues Coordinate and manage customer impacting outages communications, ensuring they are sent in a timely and effective manner Coordinates response to outages and escalates situations as necessary Works with the NOC to manage the escalation and resolution of outages. Creates monthly outage reports and statuses to review with internal teams. Monitor production environment using a combination of monitoring tools and call volume to ensure early detection of potential service interruption. Respond to automated alerts from monitoring tools according to procedure. Use diagnostic tools to ascertain level and criticality of problem. Escalate issues and problems according to procedures and best judgment. Work with Engineers to understand impact of outage and report accordingly. Coordinate weekly RCA (root cause analysis) review meeting with all internal teams Answer direct phone calls, text and chat from internal teams during an outage event MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum of 2 years of experience in a Help Desk or high-volume Call Center preferred Minimum of 2 years of experience working in Customer Operations including knowledge of common tools, methods, and techniques Previous working experience as a communications specialist or equivalent Works well under pressure and meets tight deadlines. Highly computer literate with capability in email, MS Office, and related business and communication tools Experienced with network monitoring applications such as SolarWinds a plus Benefits: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-MC1

Job Description The Call Center Sales Engagement Specialist is a sales position that will handle blended inbound and outbound phone interactions to educate and upsell customers on the right products and services. This position improves customer satisfaction and supports the sales process. RESPONSIBILITIES: Handle outbound sales inquiries and take incoming customer service calls using state-of-the-art contact center technology. Interact with hundreds of customers each week to sell new products and services and ensure best in class customer experience. Listen to customers, understand their needs and provide information on additional products to enhance their technology needs. Utilize systems and technology to complete account management tasks. Recognize sales opportunity and apply sales skills to upgrade. Explain and position the products and processes with customers. Appropriately escalate customer dissatisfaction with call center leadership team. Ensure first call resolution through problems solving and effective call handling. Other duties as assigned by Supervisor. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to speak clearly using grammatically correct English (Other language skills a plus) Must have a High School Diploma or equivalent. Must have a minimum of 2 years' relevant work experience in customer service, telecommunications, or technical support Strong communication and organizational skills Demonstrate personal excellence including punctuality, integrity and accountability Ability to demonstrate sensitivity and compassion Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Must have ability to work independently and in a team environment A quiet workplace so you can focus on delivering excellent service to our customers Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s Candidates must provide and meet all technical requirements prior to the first day of training BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Customer Sales & Service Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Answer customer calls and provide a positive customer experience in a prompt and professional manner. Calls include selling Mediacom services, resolving billing concerns, troubleshooting service issues and scheduling service and installation appointments. The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week work on-site in the office. Position Schedule- Fully Hybrid at 6 months: * Month 1-3: Training (onsite) * Month 4-5: Live calls, ongoing training as needed (onsite) * Month 6: Full hybrid schedule rotation (25% onsite, 75% work from home) Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * $1000 Sign-On Bonus! * Paid on the job training and opportunity to promote! * Company Provided Equipment! * Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office. * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Monthly commission potential! * Shift differential pay increase for evening shifts! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Interact with customers by telephone, as well as e-mail, mail, and fax. * Answer customer inquiries and solve problems regarding billing, services, and products. * Assess customer needs and interests to present Mediacom products and services. * Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services. * Exceed or maintain minimum sales, quality, and productivity standards. * Demonstrate courtesy and patience in customer relations * Troubleshoot basic service issues and schedule on site service calls when necessary. * Receive and process customer payments. Position Requirements: * High School Diploma or GED required; 2 Year degree preferred. * 1-2 years prior work experience in customer facing role required. * Technical support experience preferred; not required. * Basic knowledge of Microsoft Windows and experience using email programs. * Previous experience in an inbound call center environment preferred. * Must have ability to work successfully while multi-tasking (to include speaking, typing, and moving in and out of multiple platforms.) * Strong customer service skills including listening skills, processing detailed information, communicating detailed and complex information, and ability to establish rapport with customers. * Strong written and verbal communication skills with the ability to work in a fast-paced environment. * Detail oriented, strong organizational and follow-through skills are required * Ability to type 30+ WPM. * Dual-monitor environment experience highly preferred; proven ability to toggle back and forth between multiple platforms and databases quickly and efficiently. * Ability to work evenings, weekends, and holidays. * Ability to work overtime when needed. * Ability to sit for extended periods of time. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.00 - $16.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

The Construction Foreperson Sr is responsible for administering construction activities for assigned telecom Outside Plant (OSP) work with minimal direct supervision. Responsibilities include assuring safety at the work site and directly supervising all on-site activities for construction work orders. The Construction Foreman leads all construction activities which includes but are not limited to travel to and from job site, job site setup and breakdown, wearing of personal protective equipment, setup of appropriate warning signs, coordination with local authorities, safe operation of construction equipment, meeting schedules, acquiring all necessary materials and equipment for job completion, communicating with crew members, and internal and external customers for job status updates. Qualification Requirements: Education: High School Diploma is required for the role. Associate's/Technical Degree - two years is preferred for the role. Experience Level: 3 years of OSP Construction experience is Required. 4 years of Industry experience is Preferred. 2 years of Supervision experience is Preferred. Job Skills & Knowledge: The ability to safely lead and motivate a team with minimal direct supervision. Complete documentation in a timely and professional manner. Be able to lead a crew under dynamic and changing conditions. Commercial Driver's License (CDL). VA811 Computer Based Training (CBT) Excavation Certification. VDOT Intermediate Work Zone Traffic Certification

At Sparklight/Cableone and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop and maintain Python and Ansible automations for network engineering workflows. Program backend automation tasks for provisioning and deploying networking equipment and adjacent backend systems. Work with APIs and data pipelines Participate in code demonstrations Write low level design documentation and some high level design documentation Troubleshoot and optimize automations Collaborate with senior engineers to assist in defining best practices and standards Collaborate directly with network engineers and stakeholders to create and interpret user requirements for Agile user stories and features. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In addition, set forth below is a non-exhaustive list of requirements that are representative of the knowledge, skill and/or ability necessary to perform this position. Whenever practicable and, in accordance with legal guidelines, reasonable accommodation[s] will be made to enable an otherwise qualified individual with a disability to perform the essential functions of the position. EDUCATION and/or EXPERIENCE Bachelor's degree in Computer Science, Software Engineering or Similar Fields is Preferred. Alternatively, 5 + Years Experience in Network Engineering with strong Hands-On Experience with Network Automation and scripting in Python will be considered. Strong Experience programming in Python Strong Experience in backend automation, API development and data structures Strong Familiarity with databases (SQL) Experience with web applications using Javascript and React Experience with containerization (Docker, Kubernetes, Openshift) Solid understanding of DevOps Best Practices and CI/CD workflows Experience with network automation technologies such as NETCONF, Netmiko, NAPALM, TextFSM, SNMP, Direct CLI, and Ansible network modules. OTHER QUALIFICATIONS Ability to work collaboratively in a team environment under the direction of senior engineers or analysts. Must be adaptable and willing to learn new technologies and methods as part of ongoing development. Position may require occasional on-call availability to support data pipeline monitoring or issue resolution. Position may require up to 10% travel. Basic experience with data processing or pipeline tools (e.g., Apache Airflow, Talend), gained through coursework, projects, or internships. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Up to $75/mo. Stipend Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only) Vehicle provided for daily work purposes, if residing within reasonable radius from office location Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #CABO

Glo Fiber is Growing! Join our growing Glo Fiber Sales Team in the Chillicothe, OH area. We are hiring Outside Sales Professionals to sell Fiber-To-The-Home internet service as Glo Fiber grows in the Chillicothe area. This role has a competitive base salary plus uncapped commission structure, company vehicle, and a competitive benefits package. Come join us to sell Glo Fiber internet solutions that will keep your neighbors connected. Check out this video to learn more about the job. ************************************** We offer a competitive total compensation package Base Salary and uncapped commission structure $80,000 + earning potential Company vehicle and gas card World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of paid time off and up to 9 holidays Qualifications Requires the ability to traverse door to door for 2+ miles per day Sales and territory management experience preferred One to two years as a customer service professional High School Diploma or equivalent Valid Driver's License & clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications!

Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Company provided vehicle and gas card! * Paid on the job training and opportunity to promote quickly! * Company provided tools, tablet, and phone! * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Pay increases through self-guided training! * Performance bonus potential! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Company provided uniforms and boots! * Employee Wellness Program! Position Responsibilities: * Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units. * Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service. * Analyze picture quality and judges' acceptability of picture delivered following installation of cable service. * Work with connectors, fasteners and wire and use hand tools. * Use customary CATV hand and power tools in performance of job duties. * Complete appropriate paperwork functions as prescribed by system management. * Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices. * Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. * Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces. * Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages. * Read general drop system layouts from blueprints. * Inform customers of FCC Rules and Company policies as they pertain to customers. * Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance. * Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions. * Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. * Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: * No experience required. * High school diploma or GED required. * Valid driver's license required: satisfactory driving record required. * General level of mechanical and consumer devices knowledge * Ability to interact and communicate with customers and co-workers. * Ability to work in high or tight spaces. * Ability to work in all weather conditions and at various heights. * Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required. Physical Requirements: * Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $14.25 - $15.25 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

Job Summary: Strategically support the finance team by maximizing the effective operation of the Oracle Fusion SaaS application to meet the business needs and operational excellence. Identify opportunities to deploy application functionality that improves efficient business operations. Support and operate the Oracle Fusion Cloud ERP/SCM and related Oracle Service integrations to ensure reliable and accurate financial, inventory and supply chain processes for the telecommunications operations. Duties and Responsibilities:• This position ensures the smooth operation of Oracle to meet the business needs; coordinates regular SAAS software upgrades, oversees the implementation, configuration, and maintenance of Oracle solutions. Assesses Oracle release impacts to Shentel operations, coordinates testing processes, and ensures interfaces with other boundary applications are optimized.• Operate, maintain and administer Oracle Fusion Cloud ERP/SCM modules (including Cloud ERP integrations) to support telecom finance, procurement, inventory, and asset management processes. • Manage and configure packaged connectors and APIs between Oracle ERP/SCM and adjacent systems used in telecom operations, including but not limited to billing systems, field service platforms, IoT/connected-field-service components, GIS and HR systems, and CRM integrations. • Responsible for development, design and testing of Oracle reporting to meet finance needs. Will also be responsible for updating reports or troubleshooting issues when reports are modified due to organizational changes. • Collaborate with Finance, Procurement, network operations and asset teams to understand current challenges with platform and work to resolve. Solutions could explore configuration changes, knowledge on module best practices, or transforming work to better leverage platform. • Configure and support financial interfaces for invoicing, billing handoffs and contract entitlements tied to outcome-based service models or telecom service contracts. • Develop and enforce policies for data security and integrity.• Conduct regular audits and assessments to identify areas for improvement.• Work with IT Infrastructure to ensure system availability, perform upgrades (including minimizing downtime through zero-downtime strategies where applicable), patching and environment management for cloud ERP/SCM components. • Ensure compliance with industry standards and best practices.• Participate in requirements definition and business capability modeling to avoid overlooked functional requirements when integrating FSM, ERP and SCM capabilities for telecom use cases. • Responsible for secure coding and administration. Role will need to follow change control process, document changes and comply with all SOX IT General Controls. Qualifications and Experience:• 7 - 10 years with hands-on experience with Oracle ERP and partnering with accounting and supply chain teams. A deep understanding of the application design structure, and functionalities and have demonstrated success in helping finance organizations leverage the application to transform finance processes. • Successful experience with administering, configuring and supporting Oracle Fusion Cloud ERP/SCM (including Asset-Based Service or Cloud ERP/SCM components). • Ability to communicate effectively across functional teams. • Exceptional project management experience.• Demonstrated background and understanding of accounting, finance, supply chain, inventory preferably in organizations with construction, field-service or telecommunications use cases. • Relevant certifications for Oracle Cloud ERP/SCM administration and integration (where applicable) and proven track record managing cloud upgrades and platform changes. • Experience working in a public traded company preferred with knowledge of SOX controls Skills:• Technical administration of Oracle Fusion Cloud ERP/SCM including integration layers.• Experience configuring and maintaining APIs, packaged connectors and integration middleware between ERP/SCM, FSM, IoT platforms and CRM/GIS systems. • Demonstrated practical knowledge of accounting process and principles, including revenue reporting, cash management, SEC reporting, etc. • Knowledge of supply chain processes: parts demand planning, procurement, inventory management, warranty and reverse logistics relevant to field-service-heavy telecom operations. • Familiarity with cloud administration tasks (upgrades, configuration management, high-availability) and with approaches to minimize downtime for business-critical systems. • Work with SOX controls and IT General Controls within a SOX environment. Understand Change Control, Role based systems, code reviews, etc. • Communication and stakeholder collaboration skills to work with CAO-level sponsors, procurement, finance and external vendors/partners.

Do you have an entrepreneurial spirit and the motivation to make things happen? Are you seeking the freedom to succeed based on your own efforts? The Account Executive I position gives you the opportunity to build Glo Fiber's market position, concentrating on working with local small to medium sized business owners. This position is responsible for identifying and selling our Glo Fiber business solutions within our Glo Fiber markets. Shentel is a growing company offering products and services that use our state-of-the-art fiber optic network. Shentel has an unbeatable culture with a team that embodies our standards of constant improvement, communication, and teamwork. To let you know how much we value you, we've put together a competitive, full-spectrum employee care package. How We Reward You Competitive commission structure with guaranteed base salary World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with competitive company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Paid training to build the skills and confidence you need to get results A balanced schedule that enables you to have a fulfilling life outside of work Our Account Executives provide an excellent customer experience by connecting with business owners in the community. As a subject matter expert of Glo Fiber, you will guide customers to their total service solution through our consultative sales process! If you are a motivated individual who loves a challenge and is ready to meet and exceed their goals in a fun, friendly environment, we want to talk to you! You Bring to the Table The passion to create customer experiences that will drive repeat business The drive to meet and exceed sales goals The agility to move between customer interactions and other daily tasks smoothly The flexibility to work seamlessly with diverse groups and settings in the field The awareness to use your time effectively The resourcefulness to research on your own or work with others to resolve problems The organization to document your daily progress You Worked Hard For College degree or equivalent experience Minimum of 2 years selling business to business within the telecom industry Your reputation as a successful sales and customer service professional Valid Driver's License and clean driving record What are you waiting for? Come join the team that's leading the way in telecommunications

Job Summary: Provides leadership and coordination for the activities of the Enterprise Program Office (ePMO) and IT Delivery Team. This position will lead a team of project managers, program managers, delivery analysts and testers to define and execute projects. This includes project planning and project execution within budget and committed delivery timeframes. This position will communicate directly with internal and external customers to define technical requirements, a delivery plan and schedule, and provide status updates. The Manager will be responsible for developing, communicating, and implementing project plans to drive Shentel teams to meet business expectations and project delivery dates. This position is also responsible for the management and success assurance of multiple direct reports in a team environment including individual development, team building strategies, and conflict resolution. Duties and Responsibilities:• Responsible for leading ePMO projects and programs for the organization including, but not limited to, acquisition or merger integrations, large change projects, and all IT Delivery efforts• Proactively work with senior leaders to develop and prioritize a portfolio of projects that will help deliver on Shentel goals • Lead and develop team to project manage delivery of projects for business.• Develop project plans and schedules including all deliverables from business. • Work internal departments to obtain deliverable commitments, solve problems, and develop corrective action plans as necessary to meet project goals and project due dates.• Recognize the critical path, constraints, and task dependencies of a project.• Develop and prioritize processes, plans, schedules, and risk strategies to meet project milestone and timelines. • Proactively communicate project plans, schedules, and updates to internal and external customers. • Define project management approach and support project managers with coaching, tools, templates and systems. • Develop reports to reflect the health and status of projects from a budget, technical, and schedule standpoint.• Define business analysis and requirements gathering approach. Support business analysts with tools and systems.• Manage and develop staff to meet organizational objectives. Responsible to recruit, train, develop, coach, mentor and conduct performance reviews for staff.• Observes all company safety procedures at all times.• Demonstrates and holds employees accountable for stewardship of the brand to include embodiment of the Shentel Way by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization. Qualifications Requirements: Education: • Bachelor's degree in liberal arts or computer science, system analysis or a related study, or equivalent experience is required. MBA preferred. PMP certification is a plus. Experience Level: • Minimum 5 to 7 years of design and implementation experience in IT, with deep knowledge of project management, program/portfolio management, business analysis, and various IT lifecycle delivery methods including Agile, Waterfall and hybrid.3 to 5 years leading and coaching teams Skills:• Excellent planning, analytical, organizational, and problem-solving skills• Excellent interpersonal, peer and executive communications, customer relations and writing skills• Demonstrated experience developing and maintaining productive relationships with key clients, stakeholders, and technology partners• Demonstrated experience influencing without authority• Demonstrated experience leading multi-cultural, geographically dispersed teams comprised of organization IT, business stakeholders and vendor resources• Proven experience supporting SDLC activities. Understands waterfall and agile methodology and applies project management principles and strategic thinking• Mastery of fundamental IT project and work management skills and competencies• Demonstrated ability to apply critical thinking to accomplish activities in order to meet time critical deadlines and respond appropriately in stressful situations

Job Summary:Responsible for reducing the impact of information security incidents and system compromises. They do so by assisting with security monitoring, incident / event investigation and analysis, roleplay through tabletop events and "purple team" exercises, contributing to documentation and playbooks to ensure repeatable security-focused processes, participating with security and data privacy assessment as well as providing recommendation for endpoints, servers, and network infrastructure. They are responsible for the understanding and identification of indicators of compromise (IoC) as well as helping understand evidence of attack in alerts or monitoring, by hunting through data, systems and from review of investigation notes. Position has a moral and legal responsibility to uphold all local, state, and federal regulations especially in regards to security and data privacy. Job Responsibilities:• Perform security incident investigations and reporting according to the Incident Response Plan (IRP).• Perform industry best practice security and data privacy assessments for all third party vendors, contractors, consultants, auditors, applications (both on premise and cloud) as well as system-to-system connections on our internal and customer-facing networks.• Contribute to network and application penetration tests, vulnerability assessment scans, and patch management / vulnerability remediation strategy planning.• Monitor and advise on information security and data privacy issues related to the systems and their related data flows while ensuring internal security controls are appropriate and operating as intended.• Conduct security and data privacy research in keeping abreast of latest information security as well as data privacy events, issues, and trends.• Assist and support user and security posture awareness for IT teams as well as key information security partners for our customer facing servers, networks, and applications.• Participate in any breach analysis activities to help discover root cause.• Participate in disaster and business continuity recovery planning as well as plan execution should an event occur.• Analyze and provide security model planning input for cloud (SaaS) access and monitoring. Including protection recommendations associated with IT architecture for cloud and hybridized computing.• Provide support for compliance activities for SOX, PCI, CPNI, and data privacy regulations around PII, PHI, and financial data.• Actively participate in red team / blue team engagements led by more senior team members or by select management approved security partners.• Participate in threat modeling activities with more senior team members or with select management approved security partners. Qualification Requirements:• Education: Bachelor's degree in Computer Science, Network Administration, Cybersecurity, or a related field required; Master's degree preferred; relevant certifications and professional experience may be considered in lieu of formal education.• Experience Level: 5-7 years of Software Development, Network Administration, or Cyber Security experience is required.• Experience in securing applications (front end / back end, SaaS), servers, or networks is required. • Experience in the event log monitoring of computer systems is required.• Experience with industry standard security frameworks (e.g., NIST, CIS, OWASP, Mitre Att&ck) as well as experience with PII, PHI, CPNI, and PCI data handling requirements is required.• Experience in information security or data privacy investigative work is required.• 2-3 years of Splunk or SIEM experience is preferred.• Experience with SOX compliance is preferred.• Experience with mobile device management (MDM) is preferred. Job Skills & Knowledge:• Ability to review reports and system activity logs to identify critical events, categorize according to priority, and escalate as appropriate.• Capability to gather information, analyze and evaluate evidence, draw conclusions, and share that knowledge gained in an appropriate manner.• Ability to absorb intelligence information about threats and threat actors to help mitigate harmful events for the organization.• Ability to develop and analyze processes.• Understanding of security measures and testing at an application level that aim to prevent data or code from being stolen, manipulated, or hijacked.• Ability to identify detailed information risk and to apply governance compliance concepts and principles.• Must have excellent verbal and written skills.• Must be able to work effectively in a team environment.• Excellent capability to develop and document security architecture, assessment, and plans. Including strategic, tactical, and project plans.• Ability to develop security policies, procedures, standards, and guidelines.• Capability to work with a set of guidelines to help identify critical event data for additional analysis and escalation as appropriate. Knowledge of:• WSUS Management and Deployment, SCCM Package Building and Maintenance, Windows, Endpoint Protection and Compliance systems, Active Directory, Office 365, SIEM solutions.• Penetration/vulnerability test suites and compliance regulations (SOX, PCI, etc.)• Applicable knowledge of Information Technology, security and data privacy fundamentals, and networking. Certifications:• CompTIA Network+ and Security+ certifications required, or equivalent certifications demonstrating foundational knowledge in networking and security. Candidates with substantial hands-on experience may be considered in lieu of formal certification.• Computer Hacking Forensic Investigator (CHFI) or Certified Ethical Hacker (CEH) Certifications preferred.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team!

The Construction Foreperson Sr is responsible for administering construction activities for assigned telecom Outside Plant (OSP) work with minimal direct supervision. Responsibilities include assuring safety at the work site and directly supervising all on-site activities for construction work orders. The Construction Foreman leads all construction activities which includes but are not limited to travel to and from job site, job site setup and breakdown, wearing of personal protective equipment, setup of appropriate warning signs, coordination with local authorities, safe operation of construction equipment, meeting schedules, acquiring all necessary materials and equipment for job completion, communicating with crew members, and internal and external customers for job status updates. Qualification Requirements: Education: High School Diploma is required for the role. Associate's/Technical Degree - two years is preferred for the role. Experience Level: 3 years of OSP Construction experience is Required. 4 years of Industry experience is Preferred. 2 years of Supervision experience is Preferred. Job Skills & Knowledge: The ability to safely lead and motivate a team with minimal direct supervision. Complete documentation in a timely and professional manner. Be able to lead a crew under dynamic and changing conditions. Commercial Driver's License (CDL). VA811 Computer Based Training (CBT) Excavation Certification. VDOT Intermediate Work Zone Traffic Certification

Employees in the Network Technician classification will be assigned job functions related to the installation, provisioning and maintenance of the electronics central to the company's telephone and broadband network. While a Network Technician is not required to be qualified in all skills associated with this classification, he/she is expected to be qualified in all skills associated with his/her job assignment. Network Technicians are required to be able to splice fiber optic cables. The following are examples of duties and skills that can be assigned to Network Technicians: 1. Perform an assortment of tasks required to make cross connects on distribution frames; including 2-wire, 4-wire, HF and T-1 circuits; cross connects on fiber distribution panels using fiber jumpers; rearrange fiber terminations as needed; assist others with testing of plant cable facilities; monitor central office alarms and respond by notifying appropriate personnel; answer the telephone in the switchroom and relay messages to fellow employees. 2. Perform an assortment of tasks to install, provision and maintain the switching and broadband network, including: soft switches, central office switches; remote switches; digital loop carriers; testboard; operator services equipment; alarm monitoring systems; digital cross connect system; SS7 network including STP and STP translations; carrier systems; SONET equipment; High Capacity Digital Transport (HDTs); servers associated with the broadband network; and new equipment that may be purchased to expand or enhance the switching and broadband network. 3. Perform an assortment of tasks to install, provision and maintain the broadband network, including: ADSL, DSLAM, and Mini RAM; ATM switches; Calix, Alcatel, Fujitsu, Juniper, Ethernet service switches, data service routers, TDM service interfaces and Adtran Total Access 5000 systems; VDSL system including: head end, BDTs USAMs and the provisioning of residential gateways, ether sets and modems; and new equipment that may be purchased to expand or enhance the broadband network. 4. Install, provision and maintain subscriber carrier systems, including HF line, repeaters and outside channel units. Install and maintain special circuits including data circuits, T1 facilities, and DS3 facilities. 5. Install, provision and maintain subscriber telephone and broadband service; cross connects; optical network units; station connections (drop, network interface device, ground rod, and wire); demarcation panels (when necessary), inside wire, and customer premise equipment. 6. Perform an assortment of tasks associated with cable splicing including the splicing of plastic and fiber optic cables of all sizes. Test cable, locate underground cables, and repair faults in cable. 7. Perform an assortment of tasks related to bench repair of subscriber carrier channels, payphones, single and multi-line telephones, various types of data equipment, and testequipment. 8. Install, provision and maintain payphones, multi-line telephones, key systems, and hybrid business systems. Install and maintain network and customer premise equipment associated with Centrex, ISDN, or CLASS service. 9. Perform minor preventative maintenance on vehicles assigned to the employee. These tasks include checking and adding oil in the engine, antifreeze/coolant in the engine, water in the battery, windshield washer liquid, and air in the tires. Also refuel vehicle when Warehouse Attendant is not readily available. 10. Perform record keeping tasks associated with daily activities. Completing service order estimate forms, material usage forms, and other plant maintenance specific forms will be required. 11. Maintain telephone and broadband equipment during power outages. Installation and maintenance of rectifiers, power distribution, and batteries. 12. Engineering of work assignments and writing of cut sheets as appropriate.

Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don't just build networks; we build communities. Enterprise Account Executive The Enterprise Account Executive is a consultative sales position. In this role, you are responsible for developing and managing strategic relationships and selling Ethernet Services, Fiber Internet, Fiber Voice, Hosted PBX, and other ancillary services to government, higher education, major medical and finance, and selected large, complex Enterprise accounts. Setting appointments with C-Level business executives and conducting high-level conversations will be required to be successful in this role. ESSENTIAL JOB FUNCTIONS: * Responsible for achieving an annual new revenue quota. * Identifying target markets, industries, and contacts for our Enterprise product portfolio. * Identify and begin sales processes for Large Medical institutions through the USAC Rural Health program. Develop relationships with Large Medical accounts and position Metronet in the best possible position to win business. * Help target and negotiate State Government contracts * Create account plans with customers to assist them with updating and growing their internal private network * The position involves significant prospecting and field sales activities with travel to customer locations. * Strong Cold Calling (prospecting/door knocking) for new clients. * Manage, grow, and renew current Metronet high revenue Government, Higher Education, Medical, and Enterprise accounts, as assigned. * Network with area peers to acquire referrals. * Writing and presenting professional, organized proposals. * Negotiating contracts with C-level Executives. * Project Management of sales cycle activities and service implementation * Maintaining and reporting sales activity, including funnels, sales call activity, and forecasts. * Developing customer-centric solutions and delivering sales proposals on product features and benefits. * Building and maintaining relationships in the Corporate and IT Community. * Perform other duties as requested by Metronet sales leadership * Other job-related duties as requested JOB QUALIFICATIONS AND REQUIREMENTS: * Five or more years of B2B sales experience selling data, voice, managed services, cloud, and/or video solutions to multi-location enterprise accounts * 4-year college degree or equivalent experience * Experience negotiating Master Service Agreements * Must be legally authorized to work in the U.S. ADDITIONAL JOB REQUIREMENTS: * Ability to work remotely and travel to in-person customer appointments as needed * Experience in outside sales to Education, Healthcare, and State/Local Government Enterprise verticals. * Experience with the fiber optics industry including managed services * Experience with the USAC Rural Health program * Experience in selling to Corporate Executives, IT Directors, and CTOs * Experience in financial/business benefits selling * Familiarity with business software and hardware applications and Intranets. * Familiarity with Salesforce.com * Knowledge of modern telecommunications technology, infrastructure, and equipment. * Understanding the need and function of network security and firewalls. * Telephony experience in selling voice trunking products such as PRI, and SIP. * Knowledge and understanding of the role of Network facilities in a Corporate Environment in support of Telephony requirements (such as call centers). Join us and find out what it means to love your career! At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we're not just focused on expanding our networks-we're focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you're stepping into a rewarding career in technology with a company dedicated to your growth and success. We're in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless. Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran #LI-RS1