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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $42,739 | $20.55 |
| 2 | Washington, DC | $42,203 | $20.29 |
| 3 | Anchorage, AK | $41,107 | $19.76 |
| 4 | San Francisco, CA | $40,968 | $19.70 |
| 5 | Spring Park, MN | $40,693 | $19.56 |
| 6 | Boston, MA | $39,933 | $19.20 |
| 7 | Portland, OR | $38,862 | $18.68 |
| 8 | Denver, CO | $38,791 | $18.65 |
| 9 | New York, NY | $38,772 | $18.64 |
| 10 | Northbrook, IL | $38,537 | $18.53 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $76,863 | $37 | - |
| 2 | Customer Account Executive | $70,547 | $34 | - |
| 3 | Customs Consultant | $64,356 | $31 | - |
| 4 | Customer Care Consultant | $62,503 | $30 | - |
| 5 | Service Consultant | $61,853 | $30 | - |
| 6 | Customer Service Senior Associate | $55,774 | $27 | - |
| 7 | Customer Care Executive | $54,341 | $26 | - |
| 8 | Customer Relationship Specialist | $54,135 | $26 | - |
| 9 | Marketing Representative | $52,276 | $25 | - |
| 10 | Outbound Sales Representative | $50,428 | $24 | 1 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | The Travelers Companies | $38,250 | $18 | - |
| 2 | GEICO | $38,010 | $18 | 52 |
| 3 | Esurance | $37,997 | $18 | - |
| 4 | Foremost Insurance | $37,713 | $18 | - |
| 5 | Encompass Insurance | $36,896 | $18 | - |
| 6 | National General Insurance | $36,495 | $18 | - |
| 7 | Farmers Insurance | $36,143 | $17 | 67 |
| 8 | Progressive | $36,091 | $17 | 2 |
| 9 | State Farm Insurance Agency | $35,372 | $17 | 3 |
| 10 | USAA | $35,315 | $17 | 1 |
| 11 | MetLife | $34,761 | $17 | 39 |
| 12 | New York Life Insurance | $34,544 | $17 | 29 |
| 13 | Mutual of Omaha | $34,035 | $16 | 3 |
| 14 | Assurant | $33,472 | $16 | 7 |
| 15 | Liberty Mutual Insurance | $33,453 | $16 | 258 |
| 16 | State Farm | $33,193 | $16 | 18 |
| 17 | American Family Insurance | $33,144 | $16 | 13 |
| 18 | Answer Financial | $32,348 | $16 | 2 |
| 19 | Elevance Health | $32,247 | $16 | - |
| 20 | Aflac | $31,940 | $15 | - |