Alogent jobs - 34 jobs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Imagine leading the charge in next-generation AI interoperability and enterprise AI governance. In this role, you will define and deliver core capabilities within ServiceNow's AI Control product-the platform that enables organizations to maintain security, privacy, monitoring, guardrails, and actionability across all AI usage. You will be responsible for driving the evolution of ServiceNow's AI governance layer, ensuring enterprises can safely adopt and scale AI through: Strong security and privacy controls Real-time monitoring and observability of AI interactions Automated remediation and action workflows Guardrails that enforce safe, compliant, policy-aligned AI behavior Enterprise oversight across all AI agents, models, and integrations This role places you at the center of AI transformation, defining how secure and governed connectivity works across AI agents, enterprise systems, and external platforms-leveraging emerging interoperability standards like Model Context Protocol (MCP) and Agent-to-Agent (A2A) frameworks. You'll partner closely with engineering, design, security, data governance, and AI/ML teams to deliver a unified platform experience where AI access governance, controls, and observability converge. You'll also help shape industry standards by collaborating with leading partners and standards bodies. If you want to shape the future of enterprise AI governance-this is your opportunity. Qualifications To be successful in this role, you have: AI & Agent Ecosystem Expertise Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience integrating AI into workflows, decision-making, or automation. Strong understanding of AI-specific security, privacy, and governance risks , including model misuse, prompt injection, data leakage, and unsafe outputs. Familiarity with MCP , A2A agent communication , agent lifecycle management, interoperability patterns, and orchestrated agent workflows. Security, Privacy & Data Protections Deep background in data security , including encryption, data access policies, safe data routing, personal data protections, and privacy-by-design. Hands-on experience with designing AI access security controls , such as: Role- and policy-based restrictions on AI usage Guardrails and content safety filters Monitoring and logging of AI interactions Auditable decision trails and compliance reporting Understanding of frameworks such as NIST, SOC 2, ISO 27001, GDPR, and how they influence enterprise AI governance . Product Execution & Leadership Proven product management experience (typically 9+ years) defining strategy, requirements, and roadmaps for complex enterprise or platform products. Ability to write user stories, work closely with engineering, prioritize at scale, and drive execution end-to-end. Experience collaborating with Security, Legal, AI/ML, Data Governance, Design, and Architecture teams. Strong ability to think from both developer and admin perspectives-translating needs into secure, intuitive, compliant product capabilities. AI UX/UI & Platform Experience Experience shaping AI user experiences , including: Interfaces for managing guardrails and access controls AI monitoring dashboards and insights Admin and developer-facing experiences for governing agents and models Prior experience in SaaS, enterprise platform, or developer-oriented environments (no API-specific requirements). Communication & Stakeholder Collaboration Ability to communicate complex ideas clearly to technical and non-technical stakeholders. Strong customer empathy and curiosity-able to deeply understand problems and translate them into actionable product direction. Excellent prioritization discipline, focusing on high-impact outcomes in fast-moving AI environments. FD21 For positions in this location, we offer a base pay of $187,600 - $328,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Role As a Director to guide Now on Now's event strategy, reporting into the VP of Now on Now, this is not a traditional event marketing role. You will work closely with practitioners who use our product every day to run our company. You will package those real-world, gritty, technical stories and work across all Marketing stakeholders to bring the stories to life via events @ scale. You will be the self-directed owner of this strategy. You will need to question the status quo, push back on "fluff," and ensure our events provide real value to practitioners and buyers. We're looking for a dynamic professional to drive our 12b+ pipeline, generate event roadmaps, and strategy. This high-impact, high-visibility role blends strategic direction positioning, thought innovation, and event management - ensuring Now on Now's mission is fully supported and maximized across every channel and stage. You'll help shape our external voice, manage thought innovation opportunities, and coordinate the orchestration of strategic events. Working across Sales, Marketing, Product, PR, and Communications, you'll create moments that inspire, connect, and deliver measurable business impact. What You Will Do Own the Strategy, Plan & Delivery * Run it like a business: You are responsible for the strategy and delivery of how Now on Now shows up at external events (customers and partners). You don't wait for assignments; you identify the opportunities and build the roadmap. Measure impact using data and feedback to refine strategy and outcomes * Create scale: Scale events with a repeatable format that works for different personas, channels, and regions, and have a playbook for scale. * Coordinate end-to-end event planning and execution for major marketing and industry events, and internal moments such as Sales Kickoff. Partner cross-functionally with Sales, Marketing, GTM, and Communications to ensure aligned messaging and maximum impact. Disrupt the story with authentic and credible practitioner stories * Disrupt "run of the mill" messaging: Instead of polished, high-level messaging, your job is to inject reality. You will work with Product Marketing to influence authentic differentiating messages that influence buyers. * Manage Friction: You will often be the dissenting voice in the room. You need to be comfortable managing senior stakeholders and then offer a disruptive alternative. * Shape the Field Narrative: Equip our events with stories that resonate with buyers. Give them the "how and why we really did it" story, not just the sales pitch. * Redefine the customer experience @ events Kill the PowerPoint: * You will drive the creation of interactive experiences at events -live demos, "build your own…" interactions, "day in the life" videos, roundtables, hands-on workshops etc. * Practitioner Empathy: You understand what practitioners dislike (marketing spin) and what they love (real world use cases and value). You will advocate for the audience in every planning meeting. * Cross-Functional Collaboration & Stakeholder Engagement: Serve as the connective tissue & build strong relationships between Executive Strategy, Marketing, Sales, and Communications teams - aligning priorities and orchestrating moments that matter. Who You Are * You have "practitioner" DNA: You might have a background in marketing, evangelism, or product marketing. You prefer an inspiring, differentiating demo over a rehearsed slides-based narrative. * You are self-directed: You can navigate a complex organization. You know who to talk to in practitioners to get the data, and who to influence in GTM on events strategy. * You aren't afraid of debate: You can partner with Marketing while holding your ground on the event strategy. You can navigate strong perspectives and steer the ship toward what's best for the practitioner. * You think in "Creative and Interactive Experiences": You know how to use video, audio, and physical space to tell a story that sticks with an interaction that is relatable/memorable, but is not overly polished/inauthentic/sales-y. Qualifications To be successful in this role, we need someone who has: * Bachelor's in business, marketing or a related field; Master's or MBA is preferred * Global professional with proven 15+ overall experience (8+ years within a marketing or related function) - Experience in the Enterprise Tech industry is preferred. * ServiceNow product/platform knowledge is highly desired. * Experience in leveraging or critically thinking about how to integrate AI into work processes, choices, or problem-solving. This may include using AI-powered tools, automating workflows, evaluating AI-powered insights, or exploring AI's potential impact on the function or industry. * Demonstrated success in developing and executing marketing event strategies at scale with persona/practitioner lens, and have driven pipeline and revenue growth. * Strong evaluative and strategic thinking skills with the ability to translate market insights into actionable plans. * Demonstrated success in guiding innovative event experience strategies that are relatable and differentiating to customers, without the "sales-y" messaging * Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams. * A track record of effective large-scale event budget management. * Demonstrate ability to think strategically and identify opportunities to innovate * Experience in guiding dynamic teams in a high-growth environment * Exceptional communication & stakeholder management ability, Excellent negotiation and persuasion skills, and experience interacting with both business and technology people at all levels, including the C suite * Highly self-motivated, results-oriented, Proactive, solutions-oriented, and calm under pressure in fast-moving environments. * Self-starter and quick learner with an ability to operate autonomously across functions * Willingness to travel (domestic and international) and work a flexible schedule to support global events Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

In this role, you will be both a technologist and a consultant. You will create lasting impacts for clients by forging trust, solving complex problems, and innovating technical solutions. Credera will provide you with the tools, mentorship, and training to jumpstart your career. After completing training, you will quickly jump into project work. You will test out a variety of projects and technologies, learn from experts in the field, and get a wide range of client and industry experience. You will work on data science, cloud, infrastructure, DevOps, machine learning, mobile, software development, and/or data engineering projects, fostering a well-rounded technical foundation before moving into a specialized role. At Credera, we are committed to providing personalized support as you tackle challenging opportunities. All team members are paired with a Career Coach - someone who will provide ongoing guidance and mentorship to help catapult your professional trajectory. You will also be mentored by experienced leaders in your market, ensuring the development of your core consulting skills through collaborative and discussion-based learning with your peers. If you're looking for limitless opportunities for learning and career development but within a culture that cares about you as a person - apply to Credera today. WHAT DOES A TYPICAL DAY LOOK LIKE? You will own delivery tasks as part of the technology implementation team for our clients. Depending on your client or project, your typical day will vary as you uncover new challenges and progress throughout project phases. While all consultants develop specialized knowledge as they progress with Credera, you will initially be broad in your focus. Your activities may include, but are not limited to: Work within the Software Development Life Cycle as an engineer or analyst Collaborate with your team to identify solutions that solve our client's unique needs Research software libraries, frameworks, and tools and contribute to solution design Attend and facilitate daily meetings with project team and key stakeholders Learn from subject matter experts and incorporate feedback into your work Develop pipelines and models to support client needs Incorporate and promote technical best practices across all client projects Participate in and drive product demos for client managers and executives Communicate complex thoughts and solutions in a succinct manner during meetings, presentations, and via email HOW DO I KNOW IF THIS IS THE RIGHT FIT FOR ME? You desire to learn new programming languages, technologies, frameworks, and standards You think problem solving is actually fun You can learn and apply technology concepts and programming languages quickly You enjoy dynamic days and working in changing environments You lean into challenges and see them as opportunities for growth You prefer to solve problems as part of a team You communicate effectively with all audiences, including senior leaders, in a structured manner You are analytical, employing critical thinking skills to understand ambiguous context You are willing to go the extra mile for your clients and your team BASIC QUALIFICATIONS: Passion for solving complex problems with a foundational knowledge of programming and coding skills, such as C#, C, C++, HTML, Java, JavaScript, Angular, React.js, XML, SQL, Python, Tableau, and/or other relevant language or framework Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, Business Analytics, Informatics, Computing, and/or related field of study Proven academic credentials (undergraduate GPA of 3.2) Demonstrated leadership across academic projects, student organizations, or other extracurricular activities Ability to combine practical business knowledge with development skills Effective verbal and written communication skills Strong relationship-building and interpersonal skills Ability to convey technical concepts clearly to a non-technical audience Must be authorized to work in the United States Must be willing to relocate to a Credera office location to begin your career Must be willing to travel based on project assignments (10-50% on average) WHO WE ARE: Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide. Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: *********************************************** While Credera has offices across the U.S. and the globe, we will be hiring campus talent for our Dallas, Houston, and Chicago markets with limited opportunities available in Denver and Atlanta. Candidates that receive an offer will be asked to relocate to the Credera office location they received an offer. Learn More: Credera is part of the Omnicom Precision Marketing Group (OPMG), a division of Omnicom Group Inc. OPMG is a global network of agencies that leverage data, technology, and CRM to create personalized and impactful customer experiences. OPMG offers a range of services, such as data-driven product / service design, technology strategy and implementation, CRM / loyalty strategy and activation, econometric and attribution modelling, technical and business consulting, and digital experience design and development. Benefits: Credera does not provide benefits for non-exempt hires such as interns. For more information regarding benefits available to our full-time employees, please visit *********************** . Hybrid Working Model: Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them, their project, and their teams. You'll collaborate with your project team to balance flexibility with the benefits of in-person connection, delivering outstanding results for our clients. The Why: In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as consultants and professionals. Travel: For our consulting roles, our goal is to minimize travel, and most projects do not require extensive travel. While some projects may involve up to 80% travel for a period, the annual average for team members is typically 10%-30%. We take a personal approach to travel by considering your submitted preferences when assigning roles. Intern travel varies significantly depending on the project they are assigned to. The majority of interns do not travel for client work during the program. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, genetic information, veteran status, or disability. Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Manager will oversee market success of ServiceNow's Moveworks AI products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical understanding, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes Traver required: 30-50% For positions in this location, we offer a base pay of $124,150 - $204,850, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **Team Overview** The Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. We combine structured insight delivery with hands-on decision support to ensure executives have the right information, at the right time, in a format that drives action. Our team operates at the intersection of data, analysis, and strategy: + **Insight Cadence & Alignment:** We define and manage the rhythm of recurring insights, ensuring cross-functional alignment, clarity, and visibility into performance, trends, and key business decisions + **Decision Support:** We partner with senior leaders to frame high-impact problems, perform deep-dive analyses, model tradeoffs, and provide decision-ready recommendations that drive measurable outcomes By connecting data to action, our team ensures the organization operates with speed, alignment, and confidence. As a **Decision Support Leader** , you'll act as a trusted advisor and internal consultant, owning complex, cross-functional analyses from framing to executive recommendation. You'll balance hands-on analytical rigor with executive-level influence - operating as both the architect _and_ the builder of decision-ready insights. **What You'll Do** **Shape High-Impact Decisions** + Lead the full lifecycle of decision analysis: define the problem, structure the approach, model scenarios, and distill implications + Synthesize quantitative and qualitative inputs into clear recommendations that help executives act with confidence + Translate ambiguity into clarity by grounding decisions in data, logic, and tradeoff transparency **Deliver Analytical and Strategic Depth** + Build advanced models, perform sensitivity analyses, and validate outcomes to ensure recommendations are defensible and actionable + Partner with analysts to scale your impact while remaining hands-on when stakes are high or timelines are short + Develop and maintain frameworks for recurring GTM decisions such as productivity, headcount deployment, renewal metrics, and market prioritization **Influence Without Authority** + Partner across Sales Ops, Finance, Marketing, DT, and HR to align assumptions, reconcile data differences, and ensure decisions are grounded in operational reality + Build trust as a thought partner to senior leaders who rely on your perspective for judgment, not just numbers + Drive alignment and action across stakeholders through clear, evidence-backed storytelling and presentation **Elevate Decision Quality Across GTM** + Establish repeatable processes, tools, and templates that improve the speed and quality of decision-making + Mentor analysts and peers, sharing frameworks and methodologies that raise the analytical bar + Continuously refine how data, insight, and execution connect - ensuring decisions translate to measurable impact **What Success Looks Like** + Executives consistently seek your input before making high-stakes GTM decisions. + Decision briefs and models clearly articulate "what we know," "what it means," and "what we should do" + You're recognized for combining rigorous analysis with sound judgment and pragmatic recommendations + Your work accelerates alignment, reduces rework, and helps the business move faster with conviction **What You Bring** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry + 10-15 years of experience in GTM strategy, commercial analytics, corporate strategy, or management consulting within a high-growth enterprise or SaaS environment. + Proven ability to independently lead end-to-end analyses - from problem definition to executive-ready delivery + Advanced modeling and analytical capabilities (Excel, SQL, Tableau/Power BI, or equivalent). + Strong executive presentation (powerpoint) and communication skills; adept at simplifying complexity and influencing senior stakeholders + Deep understanding of GTM motions across Sales, Customer Success, and Channel ecosystems. + High ownership mindset; thrives amid ambiguity and shifting priorities + Bachelor's degree required; MBA or advanced degree preferred **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Federal Healthcare Solution Consulting team, you will have a major impact on our future success by supporting the Tribes territory across the US in addition to Indian Health Services (a division of HHS). You will guide revenue for our full suite of products and partner with Sales, Product Management, our Specialist teams as well as the SN ecosystem of partners. This is a hands-on technical, pre-sales consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: This Advisory Solution Consultant role is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. · Serve as a pre-sales technical and domain expert across our entire suite of solutions supporting a federal tribes-healthcare territory · Lead discovery workshops to understand agency goals, uncover mission and operational challenges, and align ServiceNow capabilities to measurable outcomes · Design and deliver tailored product demonstrations and value stories that showcase ServiceNow's differentiated impact across AI, automation, and workflow optimization · Collaborate with Sales, Product Management, and Partners to develop solution strategies and drive successful pursuits · Translate customer needs into actionable insights and provide feedback to Product Management to influence future product enhancements · Contribute to team growth by sharing best practices, reusable assets, and lessons learned across the Solution Consulting community · Stay informed on tribal and federal healthcare modernization initiatives, competitive trends, and emerging technologies in AI, analytics, and workflow automation · Represent ServiceNow at industry events, user groups, and executive briefings, helping position the platform as the strategic foundation for modernization Qualifications To be successful in this role you have: 7+ years of pre-sales solution consulting, solution consulting or sales engineering experience, preference of Tribal Nation knowledge and/or Indian Health Services experience · Technical curiosity and knowledge of cloud and SaaS solutions - Experience with the ServiceNow platform is a plus · Experience working collaboratively across Sales, Product, Marketing, Partners, and Professional Services to deliver unified customer outcomes · Expertise in territory management, pipeline strategy, and opportunity execution · Excellent communication and storytelling skills, with the ability to engage both executive and technical audiences · Knowledge of federal mission areas such as HR modernization, shared services, workforce optimization, IT service delivery, or healthcare operations · Passion for innovation, AI, and transforming how the federal government serves citizens and employees · Ability and willingness to travel as required (up to 75% U.S. travel) Why You'll Love This Role · You'll be part of a mission-driven team helping Tribal Nations and Indian Health Services modernize how they operate, serve, and innovate. At ServiceNow, we believe the future of Tribes and Federal Healthcare is Now - and you'll be helping build it every day. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a Retail Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. The Enterprise Architect role is focused on bringing technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers in the Retail vertical industries to understand the opportunities of our "Platform of Platforms" vision. You will act as a business and technical leader for our customers construct the most complex solutions, designed to ensure that they can realize the value they need. Your primary responsibility will be to create and communicate high-level architectures and strategies leveraging best practices and industry standards resulting in customer trust and best in class solutions. You will work alongside customers, partners, and other account team roles to ensure the strategic, business, and technical integrity of proposed ServiceNow solutions, providing architectural guidance and support throughout customer engagements. Key Responsibilities * Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions. * Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work * Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. * Understand the Retail business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape * Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels * Work with architecture development methods, modelling approaches and architecture patterns for integration * Interact at multiple levels within a customer account (CXOs, SVPs, Directors, Enterprise Architects, Technical Architects, Domain Architects) and maintain these relationships throughout their customer journey. * Provide thought leadership and collaborate with internal ServiceNow business units * Identify, lead and contribute to the creation of best practices, industry assets, reference architectures, etc. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 15+ years of Retail IT experience, including 10+ years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role. * 5+ years experience working with or implementing ServiceNow solutions * Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment, presenting architecture concepts, designs, and goals to technology leaders and partners * Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms * Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. * Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc. * Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation * Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals * Experience integrating AI into workflows and decision-making processes. * Proficiency in designing and implementing scalable, secure, and robust IT solutions. * Excellent communication and executive engagement skills. * Ability to simplify complex concepts into compelling solution designs. * Strong problem-solving skills and the ability to think strategically. * Proven ability to lead and mentor technical teams, fostering a culture of continuous improvement and technical excellence. * Up-to-date with emerging technology trends and developments, providing innovative solutions that enhance business processes and drive growth. An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas. TR21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Overview ServiceNow is seeking an experienced and visionary Director of AI & Access Security to lead strategy, product direction, and execution for our AI and access security portfolio. This role owns the end-to-end leadership of AI Control Tower security, AI communication security, MCP and Agent-to-Agent (A2A) protocol security, and platform access controls for users and non-users across the Now Platform. This is a high-impact, high-visibility leadership role responsible for shaping enterprises secure AI systems, govern access, meet regulatory demands, and scale securely in an increasingly autonomous and agentic future. The Director will serve as a strategic partner for Engineering, AI Control Tower, Platform Security, Identity & Authentication, Legal & Compliance, and Executive Leadership. What You'll Do Strategic Leadership & Vision Define and drive a multi-year strategy and product vision for AI & Access Security aligned with ServiceNow's platform and business priorities. Lead ServiceNow's Customer Zero adoption of AI and access security capabilities, influencing internal usage patterns and enterprise-scale best practices. Partner with executive leadership to articulate progress, outcomes, and business value to internal and external stakeholders. Product Strategy, Roadmap & Delivery Own the AI & Access Security product roadmap, including prioritization, sequencing, dependencies, and delivery outcomes. Translate complex requirements across AI security, access management, compliance, audit, privacy, and operational resilience into clear functional specifications and engineering deliverables. Champion AI-native features, agentic workflows, and automation-driven security capabilities that modernize enterprise risk management. Ensure solutions are scalable, resilient, automated, and deeply integrated with the ServiceNow platform and AI ecosystem. Cross-Functional Leadership Act as the central point of coordination across AI Control Tower, Identity & Authentication, Platform Security, Engineering, Audit, Risk, and Compliance teams. Lead cross-functional planning forums to define requirements, integration patterns, release plans, and adoption strategies. Influence decision-making across security, product, engineering, and business stakeholders without direct authority. Qualifications Domain & Technical Expertise Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Apply deep expertise in AI security and cybersecurity frameworks, including but not limited to SOX ITGC, NIST, ISO, CMMC, privacy regulations, vendor risk, operational resilience, and the EU AI Act. Guide architectural decisions related to LLM security, agentic systems, authorization models, protocol security, data protection, and platform access controls. Evaluate data models, integrations, system architecture, and implementation quality to ensure long-term platform integrity. Change Management & Adoption Drive global enablement through training, documentation, communication, and adoption programs. Define and track KPIs and success metrics for adoption, utilization, risk reduction, and business value realization. The Impact You'll Make Shape how global enterprises secure AI systems and autonomous agents at scale. Influence regulatory readiness and compliance outcomes for customers operating in highly regulated environments. Modernize the AI & Access Security experience-simplifying workflows, improving decision-making, and accelerating platform adoption. Directly support ServiceNow's mission to make workflows smarter, more secure, and more resilient. Required Experience & Qualifications 10+ years of experience in AI security, access security, authorization, and data security. Deep expertise in LLM security, GenAI, agentic systems, and AI control frameworks. Proven experience designing and operating enterprise access management programs. Demonstrated history of building, mentoring, and leading high-performing teams. Strong customer-first mindset with the ability to balance innovation, risk, and usability. Experience with process automation and AI-driven security workflows. Strong analytical and systems-thinking skills, including exposure to AI & Access security tactics. Ability to clearly communicate complex technical and regulatory concepts to executives, customers, and cross-functional partners. Preferred Qualifications Experience working with or building on the ServiceNow Platform. Background in AI security product management for enterprise or platform-scale solutions. Experience operating in highly regulated, global enterprise environments. For positions in this location, we offer a base pay of $217,500 - $380,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Sr. Technical Consultant (Developer), ServiceNow Finance & Supply Chain (Source-to-Pay) and Contracting Operations Solutions The Role A Technical Consultant (TC) for ServiceNow is a functional and technical expert in the ServiceNow Expert Services Team focused on customer engagement teams - consulting with customers and configuring a selection of the growing ServiceNow Finance & Supply Chain (Source-to-Pay) and Legal Contract Operations Product Lines - which currently includes the Sourcing and Procurement Operations (SPO), Supplier Lifecycle Operations (SLO), Accounts Payable Operations (APO), Finance Case Management, Legal Service Delivery (LSD), and Contract Management Solutions - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: * Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization. * Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains * Advise customers in their efforts to take advantage of the ServiceNow Solution's standard capabilities in their efforts to improve their processes * Lead customer design workshops focused on ServiceNow Platform and Solution technology * Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution * Draft more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them * Guide and provide ad-hoc oversight/training for the customer's future system administrators throughout the engagement * Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development * Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes * Develop required integration components (SSO, LDAP, etc.) with multiple systems * Develop required portal components * Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution * Juggle multiple and complex projects/initiatives * Promote continuous improvement practices for delivery/engagement materials * Support specific sales activities when required * Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request * Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: * Must be a U.S. Citizen, with ability to obtain and maintain a U.S. Public Trust security clearance. * At least 3+ years of configuring/developing ServiceNow or equivalent solutions exampled below * At least 5+ years of configuration/development experience for complex, highly-capable, Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting technologies - inclusive of integrations and portals * Experience with ServiceNow Finance & Supply Chain Solutions, including Supplier Lifecycle Operations (SLP), Sourcing & Procurement Operations (SPO) and/or Accounts Payable Operations (APO) required. · ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification and ServiceNow Certified Application Developer (CAD) required - ServiceNow Supplier Lifecycle Operaations (SLP) Accreditation, Sourcing & Procurement Operations (SPO) Accreditation, Accounts Payable Operations (APO) Accreditation, and/or Legal Service Delivery Accreditation, preferred. * Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting department sponsors/stakeholders in solving business process and/or technical problems * Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies * Strong understanding with leading Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting related systems and tools such as SAP ECC, SAP S/4HANA, SAP Ariba, Coupa, Ivalua, Oracle Procurement Cloud, etc. * Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity * Proven team player and team builder Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Executive will oversee market success of ServiceNow's Data Fabric workflows and Analytics products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years knowledge on return on investment of specialty solutions area to lead solution win Experience as an AE, or in alternative sales/ customer service role Understanding of business sales processes Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. As a Sr. Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally with multiple teams on the design, architecture and implementation of our Observability platform with the focus on AI powered UX that enables self-service monitoring for our customers. This role requires the candidate to spend 90% of time on UI development and 10% on backend development. What you get to do in this role: * Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability. * Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery * Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs. * Contribute to the design and implementation of new products and features while enhancing existing product capabilities. * Integrate automated testing into development workflows to ensure consistent quality across releases. * Participate in design and code reviews ensuring best practices in performance, maintainability, and testability. * Develop comprehensive test strategies covering functional, regression, integration and performance aspects * Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality * Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team. Develop High-Quality, Scalable, and Reusable Code Using AI-Assisted Tools * Write clean, maintainable, and modular code by applying best practices in software architecture and engineering and leverage AI-assisted design and development tools to accelerate implementation and enforce consistency across the codebase. Own the End-to-End Software Development Lifecycle (SDLC) * Collaborate closely with product owners to gather detailed requirements and translate them into technical solutions. * Drive the full SDLC-from rapid prototyping to design, implementation, testing, and deployment-using AI-powered code generation, testing, and CI/CD tools to ensure speed and quality. Design and implement Observability products and features that are AI-native * Embedding intelligent capabilities such as automation, personalization, and predictive insights into the core of the user experience. * Act as a mentor to peers and junior engineers by sharing AI/ML and software engineering knowledge through code reviews, design sessions, and technical discussions. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Proven experience designing and delivering AI-powered user experiences, including conversation design, LLM integration, prompt engineering, and retrieval-augmented generation (RAG). * 1+ years of integrating Copliot/windsurf (or equivalent) * 5+ years of experience in software engineering, with a track record of delivering high-quality products + reviews risks with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience. * Strong knowledge of UX principles (human-centered design, trust, transparency, error recovery) and ability to apply them to autonomous and semi-autonomous AI agents. * Deep knowledge of Javscript, AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks * Passion for evaluating root causes with LLMs and problem solving, domain expertise preferred * Strong skills in Java and related frameworks * Strong skills in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments using AI-assisted tools * Strong in query language - SQL, Prometheus Query Language * Preferred: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Excellent troubleshooting, debugging, and performance optimization skills in distributed and enterprise environments. * Strong collaboration and stakeholder communication skills, with the ability to influence product direction and champion AI-first design principles. * Preferred: Hands-on expertise with AI orchestration frameworks and building workflows for agentic or multi-agent systems. * Development experiences on the ServiceNow Platform is a big plus. * Proficiency in Python, Java, or similar object-oriented languages. * Experience with modern front-end frameworks such as Angular, React, or Vue. * Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization * Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines * Understanding software quality principles including reliability, observability, and production readiness. * Ability to troubleshoot complex systems and optimize performance across the stack. * Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency. * Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems Why Join Us * Build and deliver high-impact software that powers digital experiences for millions of users. * Collaborate in a culture that values craftsmanship, quality, and innovation. * Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability. * Be part of a culture that encourages innovation, continuous learning, and shared success. GCS-23 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: * Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales * Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) * Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap * Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: * Candidate must reside in Atlanta, GA Metro or Charlotte, NC Metro where the accounts are located. * SaaS Sales experience into the Manufacturing vertical highly preferred. * 10+ years of sales experience within software OR solutions sales organization * Experience establishing trusted relationships with current and prospective clients and other teams * Experience producing new business, negotiate deals, and maintain healthy C-Level relationships * Experience achieving sales targets * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * The ability to understand the "bigger picture" and our plans around IT * Experience promoting a customer success focus in a "win as a team" environment * Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job DescriptionSalary: Alogent is the market leader in providing item processing and document management solutions to financial institutions. Alogent has over 30 years experience in providing banks and credit unions globally with the technology, support, and expertise required to assist them in overcoming their business challenges. Our partnership-based approach to working through business issues has been recognized by our clients and partners, resulting in long-term relationships as their business needs evolve. Alogent continues to forge ahead through the creation of specialized technologies and services that use imaging and automation to achieve proven results. Our goal is to be the premier financial technology partner to financial institutions everywhere. The company is headquartered in Peachtree Corners, GA, with regional teams across the US and internationally. Job Summary: The Data Center Application Engineer works with the Data Center Infrastructure team, Software Development, Client Support and other internal Alogent Departments, assisting them in resolving application and operational issues regarding Alogents proprietary software in our hosted environment. Excellent communication, analytical, troubleshooting, and organizational skills are crucial, in addition to a desire to understand how our solutions drive value and improve the growth of Alogents operations. This position can be filled by candidates throughout the United States, however, candidates local to our Peachtree Corners, GA headquarters will be considered hybrid with 2-3 day in office requirement. Important Note: Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alogent. Responsibilities: Assists with the maintenance, support, and upgrades of existing Alogent software applications and systems within our Alogent Cloud Environment. This includes deploying the application to pre-production and production environments during scheduled maintenance windows Works closely with the Alogent Cloud Data Center Infrastructure team to provide application deployment requirements required to properly host Alogent applications Manages application and data access for internal implementation and support teams Assists with coordinating and communicating upgrades, enhancements, and changes within Alogents cloud environment Partners with Software Development, Infrastructure and Product teams to troubleshoot and develop enhanced processes around business-critical applications Develops best practices for application implementations within Alogents Data Center Supports Alogent Customer onboarding into the Data Center environment Develops and documents functioning specs detailing Alogent application upgrade process Creates/Documents application support knowledgebase and/or training articles Identifies, documents and reports potential issues with Alogent Application Interfaces and data import/export methodologies Performs Alogent Cloud Application testing prior to Production upgrades Works closely with Development and Product to identify, evaluate and recommend application modifications to Alogents solutions Reports and tracks any defects associated with Alogent Hosted Products to Software Development Works Alogent Cloud internal ticketing system requests Requirements: At least 2 years of experience in a technical proprietary application support role Provide excellent customer service under pressure Experience with Microsoft Windows Desktop and Server Operating Systems Experience with MS SQL Server, IIS, Active Directory Experience with .NET Applications Experience with WCF Windows Services and IIS Applications Experience with Monitoring tools such as Splunk and Wireshark Excellent written and verbal communication skills Excellent troubleshooting and problem-solving skills Strong communication, organization, prioritization, and written skills Networking knowledge LAN/WAN/Router/Firewall a plus Linux server experience/troubleshooting a plus Experience supporting containerized applications a plus (Docker/Kubernetes) Financial services IT/IS experience a plus Platform performance monitoring / evaluation a plus Technical degree or equivalent experience Working Conditions: Must be able to work weekends, nights and on-call shifts Ability to travel if required Benefits: Competitive benefits including medical, dental, vision, life, disability, Employee Assistance Program, Flexible Spending Account, Group Accident, Critical Illness, Pet Insurance, Identity Protection Program and long-term care Excellent 401(k) plan with company match Paid time off (PTO) and Holidays Paid voluntary time off (VTO) day Wellness programs Monthly educational sessions for employees A knowledgeable, high-achieving, experienced, and fun team A diverse work atmosphere Employee Polygraph Protection Act Equal Employment Opportunity Family and Medical Leave Act Notice To Third-Party Agencies: Alogent does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Alogent. Alogent will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person, or entity. Alogent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other characteristic protected by federal, state or local laws.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a highly collaborative and execution-focused Program Manager, Sales Systems Enablement (IC3) to support the design, delivery, and sustainment of worldclass enablement experiences across our Quote-to-Cash, CRM, and broader sales technology ecosystem. In this role, you will help ensure our global sales teams are equipped to adopt and maximize their evolving tech stack by supporting system launches, coordinating training needs with regional teams and Sales Academy, and managing the ongoing lifecycle of sales tool content across our Sales Success Center. You will collaborate closely with Digital Technology (DT), Sales Operations, Commercial Legal, OCM, and broader Global Learning & Development (GLD) to orchestrate readiness,streamline enablement activities, and ensure sellers have the right resources at the right time. The ideal candidate thrives in ambiguity, builds strong relationships, and brings creativity and AI-powered problem-solving to learning design. This is a hands-on role for someone who enjoys building, organizing, coordinating, and continuously improving scalable enablement programs that directly impact field productivity and sales effectiveness. KEY RESPONSIBILITIES Launch Support (Initial + System Enhancement Releases) Support planning and execution for Quote to Cash, CRM, and other sales system launches or enhancement cycles. Coordinate with DT, Ops, and Change Management team to understand system changes, timelines, and business context. Define the learning approach for each launch by identifying audience needs, selecting appropriate modalities, and outlining a clear path for field readiness. Design scalable live learning experiences, including VILT, leveraging AI tools where appropriate to streamline delivery and enhance engagement during system launches. Build or update enablement materials such as instruction manuals, job aids, demos, and playbooks to ensure sellers understand what's changing and how to use new capabilities. Sales System Sustainment & Field Support Partner with regional sales teams, assessing business sustainment needs and identifying emerging training gaps or friction points across the seller workflow. Design and facilitate live learning experiences, including VILT, ensuring sellers receive clear, engaging, and effective instruction tied to evolving tools and processes. Maintain ongoing pulse checks with Operations and the OCM lead to identify field challenges and propose enablement solutions. Deliver targeted training or refresh content to support new hires, evolving processes, or newly introduced sales tools. Content Management Own the ongoing quality, accuracy, and usability of sales tools content. Refresh and retire content as systems evolve; ensure information is intuitive, current, and discoverable. Apply AI-assisted approaches to streamline content creation, QA, tagging, and delivery to meet learners where they are. Cross-Functional Alignment Partner across DT, Ops, OCM, and GLD to ensure alignment between technical delivery, business requirements, enablement needs, and the broader GTM plan. Translate complex technical input into simple, actionable enablement resources for sales audiences. Coordinate dependencies across multiple workstreams with strong communication, tracking, and stakeholder management. AI-Enabled Learning & Efficiency Leverage AI tools to streamline content creation, quality review, tagging, and knowledge organization. Use AI to enhance learning design, including generating examples, scenarios, and variations of training content that meet sellers where they are. Apply AI-driven insights to refine enablement materials and identify opportunities to improve clarity, engagement, and discoverability. Explore new AI capabilities and recommend lightweight applications that improve scale, speed, or learner experience across enablement workflows. Qualifications 3-5 years of experience in sales enablement, sales operations, program management, or related fields. Strong coordination and organizational skills with the ability to manage multiple workstreams simultaneously. Experience supporting sales systems or tool launches, preferably in a sales or revenue operations environment. Ability to translate business or technical requirements into clear, user-friendly training materials. Strong collaboration and stakeholder management skills across cross-functional teams. Demonstrated ability to work in ambiguity and proactively identify solutions or next steps. Strong writing and content-development skills (job aids, guides, playbooks, demos, etc.). Curiosity and willingness to leverage AI tools to improve efficiency, content generation, or learner experience. Comfort facilitating live training sessions, particularly Virtual Instructor-Led Training (VILT), and engaging diverse learner groups. Preferred Familiarity with CRM, CPQ, or other sales productivity systems. Experience supporting enablement efforts for large field or customer-facing organizations Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **The Role** As a Director to guide Now on Now's event strategy, reporting into the VP of Now on Now, this is not a traditional event marketing role. You will work closely with practitioners who use our product every day to run our company. You will package those real-world, gritty, technical stories and work across all Marketing stakeholders to bring the stories to life via events @ scale. You will be the self-directed owner of this strategy. You will need to question the status quo, push back on "fluff," and ensure our events provide real value to practitioners and buyers. We're looking for a dynamic professional to drive our 12b+ pipeline, generate event roadmaps, and strategy. This high-impact, high-visibility role blends strategic direction positioning, thought innovation, and event management - ensuring Now on Now's mission is fully supported and maximized across every channel and stage. You'll help shape our external voice, manage thought innovation opportunities, and coordinate the orchestration of strategic events. Working across Sales, Marketing, Product, PR, and Communications, you'll create moments that inspire, connect, and deliver measurable business impact. **What You Will Do** **Own the Strategy, Plan & Delivery** + Run it like a business: You are responsible for the strategy and delivery of how Now on Now shows up at external events (customers and partners). You don't wait for assignments; you identify the opportunities and build the roadmap. Measure impact using data and feedback to refine strategy and outcomes + Create scale: Scale events with a repeatable format that works for different personas, channels, and regions, and have a playbook for scale. + Coordinate end-to-end event planning and execution for major marketing and industry events, and internal moments such as Sales Kickoff. Partner cross-functionally with Sales, Marketing, GTM, and Communications to ensure aligned messaging and maximum impact. **Disrupt the story with authentic and credible practitioner stories** + Disrupt "run of the mill" messaging: Instead of polished, high-level messaging, your job is to inject reality. You will work with Product Marketing to influence authentic differentiating messages that influence buyers. + Manage Friction: You will often be the dissenting voice in the room. You need to be comfortable managing senior stakeholders and then offer a disruptive alternative. + Shape the Field Narrative: Equip our events with stories that resonate with buyers. Give them the "how and why we really did it" story, not just the sales pitch. + Redefine the customer experience @ events **Kill the PowerPoint:** + You will drive the creation of interactive experiences at events -live demos, "build your own..." interactions, "day in the life" videos, roundtables, hands-on workshops etc. + Practitioner Empathy: You understand what practitioners dislike (marketing spin) and what they love (real world use cases and value). You will advocate for the audience in every planning meeting. + Cross-Functional Collaboration & Stakeholder Engagement: Serve as the connective tissue & build strong relationships between Executive Strategy, Marketing, Sales, and Communications teams - aligning priorities and orchestrating moments that matter. **Who You Are** + You have "practitioner" DNA: You might have a background in marketing, evangelism, or product marketing. You prefer an inspiring, differentiating demo over a rehearsed slides-based narrative. + You are self-directed: You can navigate a complex organization. You know who to talk to in practitioners to get the data, and who to influence in GTM on events strategy. + You aren't afraid of debate: You can partner with Marketing while holding your ground on the event strategy. You can navigate strong perspectives and steer the ship toward what's best for the practitioner. + You think in "Creative and Interactive Experiences": You know how to use video, audio, and physical space to tell a story that sticks with an interaction that is relatable/memorable, but is not overly polished/inauthentic/sales-y. **To be successful in this role, we need someone who has:** + Bachelor's in business, marketing or a related field; Master's or MBA is preferred + Global professional with proven 15+ overall experience (8+ years within a marketing or related function) - Experience in the Enterprise Tech industry is preferred. + ServiceNow product/platform knowledge is highly desired. + Experience in leveraging or critically thinking about how to integrate AI into work processes, choices, or problem-solving. This may include using AI-powered tools, automating workflows, evaluating AI-powered insights, or exploring AI's potential impact on the function or industry. + Demonstrated success in developing and executing marketing event strategies at scale with persona/practitioner lens, and have driven pipeline and revenue growth. + Strong evaluative and strategic thinking skills with the ability to translate market insights into actionable plans. + Demonstrated success in guiding innovative event experience strategies that are relatable and differentiating to customers, without the "sales-y" messaging + Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams. + A track record of effective large-scale event budget management. + Demonstrate ability to think strategically and identify opportunities to innovate + Experience in guiding dynamic teams in a high-growth environment + Exceptional communication & stakeholder management ability, Excellent negotiation and persuasion skills, and experience interacting with both business and technology people at all levels, including the C suite + Highly self-motivated, results-oriented, Proactive, solutions-oriented, and calm under pressure in fast-moving environments. + Self-starter and quick learner with an ability to operate autonomously across functions + Willingness to travel (domestic and international) and work a flexible schedule to support global events **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are seeking a dynamic and experienced technical presales professional to join our Americas solution consulting organization. You will join a team of expert ‘builders', passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You'll be responsible for bringing cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements. This is a hands-on role that requires both technical depth and consultative expertise. Who you are You are a technically curious and innovation driven Solution Consultant with a passion for AI, Data, and Workflow. You've built multiple use cases in the platform and enjoy experimenting with AI to make your job easier every day. You thrive in fast-paced environments and want to help shape an AI-native Solution Consulting organization. What you'll do Our mission is to partner with field teams and work directly with customers to understand their unique challenges and build intelligent, scalable AI solutions that solve their most mission-critical challenges. Conduct discovery sessions to understand customer environment, business challenges, and constraints Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life. Lead workshops and demonstrations for C-level executives and business stakeholders Iterate quickly based on evolving capabilities and customer feedback Create re-usable components and accelerators for future engagements and contribute to the development of best practices Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes Qualifications Core competencies Curiosity - Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends Collaboration - Proven ability to work across functions, building rapid solutions in team environment. Communication - Clarity in explaining ideas, experience presenting to executive level stakeholders. Change Agility - Thrives in ambiguity and fast iteration. Technical Expertise 3+ years in technical consulting, solution engineering, or customer facing technical roles Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI's potential impact in the function or industry. Strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms. Ability to architect and implement complex systems under tight deadlines. Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent. Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus. For positions in this location, we offer a base pay of <>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Solution Sales Manager will oversee market success of ServiceNow's Moveworks AI products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. * Support territory strategy and planning to improve vertical understanding, account use case targeting and execution * Provide input to AE during the account planning process based on territory strategy and recommendation * Ensure recommendation to territory strategy and account planning is aligned with Now Value principles * Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. * Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model * Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle * Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes * Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 5+ years knowledge on return on investment of specialty solutions area to lead solution win * Experience as an AE, or in alternative sales/ customer service role * Understanding of business sales processes * Traver required: 30-50% For positions in this location, we offer a base pay of $124,150 - $204,850, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a Retail Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. The Enterprise Architect role is focused on bringing technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers in the Retail vertical industries to understand the opportunities of our “Platform of Platforms” vision. You will act as a business and technical leader for our customers construct the most complex solutions, designed to ensure that they can realize the value they need. Your primary responsibility will be to create and communicate high-level architectures and strategies leveraging best practices and industry standards resulting in customer trust and best in class solutions. You will work alongside customers, partners, and other account team roles to ensure the strategic, business, and technical integrity of proposed ServiceNow solutions, providing architectural guidance and support throughout customer engagements. Key Responsibilities Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions. Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. Understand the Retail business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels Work with architecture development methods, modelling approaches and architecture patterns for integration Interact at multiple levels within a customer account (CXOs, SVPs, Directors, Enterprise Architects, Technical Architects, Domain Architects) and maintain these relationships throughout their customer journey. Provide thought leadership and collaborate with internal ServiceNow business units Identify, lead and contribute to the creation of best practices, industry assets, reference architectures, etc. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15+ years of Retail IT experience, including 10+ years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role. 5+ years experience working with or implementing ServiceNow solutions Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment, presenting architecture concepts, designs, and goals to technology leaders and partners Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc. Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals Experience integrating AI into workflows and decision-making processes. Proficiency in designing and implementing scalable, secure, and robust IT solutions. Excellent communication and executive engagement skills. Ability to simplify complex concepts into compelling solution designs. Strong problem-solving skills and the ability to think strategically. Proven ability to lead and mentor technical teams, fostering a culture of continuous improvement and technical excellence. Up-to-date with emerging technology trends and developments, providing innovative solutions that enhance business processes and drive growth. An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas. TR21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.** As a Sr. Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally with multiple teams on the design, architecture and implementation of our Observability platform with the focus on AI powered UX that enables self-service monitoring for our customers. **This role requires the candidate to spend 90% of time on UI development and 10% on backend development.** **What you get to do in this role:** ** ** + Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability. + Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery + Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs. + Contribute to the design and implementation of new products and features while enhancing existing product capabilities. + Integrate automated testing into development workflows to ensure consistent quality across releases. + Participate in design and code reviews ensuring best practices in performance, maintainability, and testability. + Develop comprehensive test strategies covering functional, regression, integration and performance aspects + Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality + Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team. **Develop High-Quality, Scalable, and Reusable Code Using AI-Assisted Tools ** + Write clean, maintainable, and modular code by applying best practices in software architecture and engineering and leverage AI-assisted design and development tools to accelerate implementation and enforce consistency across the codebase. **Own the End-to-End Software Development Lifecycle (SDLC)** + Collaborate closely with product owners to gather detailed requirements and translate them into technical solutions. + Drive the full SDLC-from rapid prototyping to design, implementation, testing, and deployment-using AI-powered code generation, testing, and CI/CD tools to ensure speed and quality. **Design and implement Observability products and features that are AI-native** + Embedding intelligent capabilities such as automation, personalization, and predictive insights into the core of the user experience. + Act as a mentor to peers and junior engineers by sharing AI/ML and software engineering knowledge through code reviews, design sessions, and technical discussions. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Proven experience designing and delivering AI-powered user experiences, including conversation design, LLM integration, prompt engineering, and retrieval-augmented generation (RAG). + 1+ years of integrating Copliot/windsurf (or equivalent) + 5+ years of experience in software engineering, with a track record of delivering high-quality products + reviews risks with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience. + Strong knowledge of UX principles (human-centered design, trust, transparency, error recovery) and ability to apply them to autonomous and semi-autonomous AI agents. + Deep knowledge of **Javscript, AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks** + Passion for evaluating root causes with **LLMs** and problem solving, domain expertise preferred + Strong skills in **Java** and related frameworks + Strong skills in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments using AI-assisted tools + Strong in query language **- SQL, Prometheus Query Language** + Preferred: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Excellent troubleshooting, debugging, and performance optimization skills in distributed and enterprise environments. + Strong collaboration and stakeholder communication skills, with the ability to influence product direction and champion AI-first design principles. + Preferred: Hands-on expertise with AI orchestration frameworks and building workflows for agentic or multi-agent systems. + Development experiences on the ServiceNow Platform is a big plus. + Proficiency in Python, Java, or similar object-oriented languages. + Experience with modern front-end frameworks such as Angular, React, or Vue. + Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization + Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines + Understanding software quality principles including reliability, observability, and production readiness. + Ability to troubleshoot complex systems and optimize performance across the stack. + Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency. + Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems **Why Join Us** + Build and deliver high-impact software that powers digital experiences for millions of users. + Collaborate in a culture that values craftsmanship, quality, and innovation. + Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability. + Be part of a culture that encourages innovation, continuous learning, and shared success. GCS-23 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. 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