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Alorica Company Logo

Working At Alorica

Zippia Score 4.2

Review Submitted!

Alorica

Alorica Jobs

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Alorica Overview

Industry

Internet Software & Services

Organization Type

Private

Employees

> 10,000

Headquarters

Irvine, CA

Website

alorica.com

Website

alorica.com



Founded in

1999

Revenue

> $1B

Key People

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About Alorica

Alorica's award-winning customer experience and call center outsourcing solutions provide superior business services and exciting career opportunities.

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Alorica's award-winning customer experience and call center outsourcing solutions provide superior business services and exciting career opportunities.

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What Is

Alorica's Mission Statement

?
We make lives better…one interaction at a time—for our clients, customers, colleagues and communities.

Is This Your Company?

Do You Work At Alorica?

What is it like to work at Alorica

1.0

October 14, 2019 on Zippia

What Do You Like About Working There?

Nothing very unprofessional. Training is mostly nonsense. A lot of messing around. No actual system training at all. They even tell you that it’s all figured out on the floor... Show More

What DON'T You Like About Working There?

Almost everything, some times you don’t get paid on time. Management are all the kids in high school that smoked weed and didn’t care about class, very childish and petty... Show More

What Are Your Favorite Benefits/Perks?

Pop corn that they give free on Wednesday and the way nobody cares about anything. You have to mess up for a long time or do something horrible to get fired. Even if you mostly made mistakes they will keep you forever... Show More

1.0

October 12, 2019 on Zippia

What Do You Like About Working There?

Finding the wants, interest and needs of cardmembers requesting assistance in in travel.. Show More

What DON'T You Like About Working There?

No raises or advancement.. Show More

What Are Your Favorite Benefits/Perks?

There were none.. Show More

1.0

October 11, 2019 on Zippia

What Do You Like About Working There?

Flexibility of work schedules.. Show More

What DON'T You Like About Working There?

Compensation, Work Ethics of Sr. Management, Lack of Company engagement.. Show More

What Are Your Favorite Benefits/Perks?

NA.. Show More

4.0

August 29, 2019 on Zippia

What Do You Like About Working There?

Environment, Growth Opportunities.. Show More

What DON'T You Like About Working There?

Lack of Management.. Show More

What Are Your Favorite Benefits/Perks?

Incentives that they provide to top performers.. Show More

3.0

July 10, 2019 on Zippia

What Do You Like About Working There?

Good management support, Helping customer's resolve complex technical issues. L2 support... Show More

What DON'T You Like About Working There?

Call center closed.. Show More

What Are Your Favorite Benefits/Perks?

Vacation time, cross-training,.. Show More

1.0

August 1, 2018 on Zippia

What Do You Like About Working There?

Nothing at all the place really sucks, abusive work, short breaks, poor compensation.. Show More

What DON'T You Like About Working There?

Everything, they dont care about employees here, all they think about is the project and themselves, no compassion over uncontrollable metric.. Show More

What Are Your Favorite Benefits/Perks?

Bonuses that are never reachable and when you do reach it not payed.. Show More

What Do You Like About Working There?

The ability to score bonuses by having good phone time stats. I was able to keep my call times within the range that would score the highest bonuses... Show More

What DON'T You Like About Working There?

The environment was kind of like a zoo. The elevators had footprints on the ceiling (I'm not joking), and another manager found a couple having sex in the stairwell. It was not uncommon for people to be doing things at their desks that are usually done in the privacy of their homes, like clipping their toenails... Show More

What Are Your Favorite Benefits/Perks?

The bonuses were the best. I got really good at hitting the correct mark... Show More

Alorica Employees

  • -
    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Do you work at Alorica?

Anonymously rate Alorica as an employer

Gender

Female

64.8%

Male

32.6%

Unknown

2.5%
Ethnicity

White

58.3%

Hispanic or Latino

20.1%

Black or African American

11.8%

Asian

6.4%

Unknown

3.5%
Show More
Foreign Languages Spoken

Spanish

78.6%

French

7.9%

German

2.2%

Tagalog

1.8%

Arabic

1.4%

Filipino

1.2%

Portuguese

1.2%

Hmong

0.8%

Chinese

0.8%

Mandarin

0.6%

Carrier

0.6%

Japanese

0.6%

Swahili

0.4%

Croatian

0.4%

Dakota

0.4%

Hindi

0.4%

Vietnamese

0.2%

Cheyenne

0.2%

Dutch

0.2%

Bosnian

0.2%
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Do you work at Alorica?

Anonymously rate Alorica as an employer

Alorica Careers

Average Length of Employment
CDS Global 4.7 years
Xerox 3.3 years
ACS 2.1 years
NCO Group 1.9 years
kgb 1.8 years
West 1.8 years
Sento 1.7 years
PlumChoice 1.7 years
STARTEK 1.6 years
Call Tech 1.5 years
Sykes Enterprises 1.5 years
Volt 1.5 years
Afni 1.5 years
Teleperformance 1.3 years

Alorica

1.2 years
Dialog Direct 1.1 years
Top Employers Before Alorica
Walmart 22.1%
McDonald's 16.4%
Taco Bell 4.1%
Wendy's 3.9%
Target 3.8%
US Army 3.7%
Subway 3.6%
West 3.4%
Macy's 3.3%
Xerox 3.1%
AT&T 2.9%
Pizza Hut 2.7%
EchoStar 2.6%
Kmart 2.3%
Top Employers After Alorica
Walmart 18.6%
Xerox 8.7%
McDonald's 7.0%
Comcast 5.0%
Amazon 4.1%
Target 4.0%
AT&T 4.0%
Verizon 3.7%
EchoStar 3.4%
Macy's 3.2%
Best Buy 2.5%
US Army 2.4%
Concentrix 2.3%
West 2.3%

Alorica Employees Education

Schools

Fresno City College

13.9%

El Paso Community College

11.2%

University of Phoenix

10.3%

Miami Dade College

7.5%

Greenville Technical College

6.0%

Tulsa Community College

5.7%

Bishop State Community College

5.2%

Indiana State University

5.2%

University of Texas at El Paso

4.9%

University of South Alabama

3.7%

Western Iowa Tech Community College

3.4%

Salt Lake Community College

3.2%

Kennesaw State University

2.9%

California State University - Fresno

2.6%

Broward College

2.6%

Remington College

2.5%

Tidewater Community College

2.5%

Georgia Perimeter College

2.4%

Kansas State University

2.3%

Southeastern Oklahoma State University

2.3%
Show More
Majors

Business

24.3%

Medical Assisting Services

8.4%

Criminal Justice

8.3%

Nursing

7.3%

Health Care Administration

6.7%

Psychology

6.4%

General Studies

5.6%

Accounting

4.2%

Computer Science

3.8%

Communication

3.1%

Cosmetology

2.7%

Information Technology

2.5%

Pharmacy

2.3%

Biology

2.3%

Education

2.2%

Human Resources Management

2.2%

Management

2.1%

Liberal Arts

2.0%

Computer Information Systems

2.0%

Nursing Assistants

1.9%
Show More
Degrees

Other

43.3%

Bachelors

24.0%

Associate

19.2%

Certificate

5.7%

Masters

4.0%

Diploma

3.0%

License

0.6%

Doctorate

0.2%
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How Would You Rate Working At Alorica?

Are you working at Alorica? Help us rate Alorica as an employer.

Alorica Employee Political Affiliation

Democratic Party

57.1%

Republican Party

35.7%

Libertarian Party

7.1%

Employee Political Donations

Name Job Title Party Donation
Andy LeeChief Operating Officer $7,500Republican Party
Joyce LeeExecutive $5,000Republican Party
Mark PharissAttorney $2,700Democratic Party
John NicholasDivision Vice President $445Republican Party
John LiebgottTrainer $335Democratic Party
Carmel WilliamsonAccountant $245Democratic Party
Steve HopkinsComputer Technician $211Democratic Party
Mary KlineSenior Director, Operations $200Democratic Party
Jewell WoodTelemarketer $200Republican Party
Robert CoppleDirector $150Democratic Party
Mary ReevesDevelopment Associate $110Libertarian Party
Cecily LoweCustomer Care Associate $55Republican Party
Bob ApplegateSoftware Developer $50Democratic Party
Dylan MyersTechnical Support Technician $10Democratic Party
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Alorica Salaries

  • -
    Salary Score
We calculated the salary score by comparing the salaries of specific positions within a given company against other similar positions at other similar companies.
Process Development DirectorSimpsonville, SC $120,000
Process Development DirectorSimpsonville, SC $120,000
Project ManagerSimpsonville, SC $101,000
Senior Development EngineerOmaha, NE $100,785
Engineering DirectorLa Vergne, TN $96,500
Mining ManagerOmaha, NE $90,000
Mining ManagerOmaha, NE $90,000
Business Intelligence AnalystPlantation, FL $89,294
Application Software DeveloperPlantation, FL $89,000
Software EngineerChino, CA $88,200
Programmer AnalystPlantation, FL $87,300
Planning EngineerPlantation, FL $87,000
Application Software DeveloperPlantation, FL $85,000
Data ScientistIrvine, CA $85,000
Information Systems ManagerSimpsonville, SC $83,804
Project ManagerSimpsonville, SC $80,683
Program ManagerKaysville, UT $80,000
Research ScientistPlantation, FL $80,000
Engineering ManagerLa Vergne, TN $80,000
Programmer AnalystPlantation, FL $78,223
Development EngineerOmaha, NE $75,000
Data ScientistIrvine, CA $70,000
Data ScientistSunnyvale, CA $70,000
Computer Software EngineerChino, CA $68,120
Business AnalystPlantation, FL $68,000
Business AnalystPlantation, FL $68,000
Industrial EngineerLa Vergne, TN $66,789
Mine AnalystOmaha, NE $65,000
Mine AnalystOmaha, NE $62,206
Operations Research AnalystLa Vergne, TN $58,000
Electronics EngineerLa Vergne, TN $56,000
Operations Research AnalystLa Vergne, TN $55,000
Electronics Engineering TechnicianLa Vergne, TN $55,000
Business AnalystLa Vergne, TN $50,000
Programmer AnalystOmaha, NE $48,886
AccountantIrvine, CA $48,000
Engineering ManagerLa Vergne, TN $47,070
Electronics EngineerLa Vergne, TN $46,925
Product EngineerLa Vergne, TN $46,000
Customer Service RepresentativeSpokane, WA $43,827
Customs ConsultantSpokane Valley, WA $43,827
Customs ConsultantSpokane Valley, WA $43,827
Customer Service RepresentativeSpokane, WA $43,827
AccountantChino, CA $43,096
AccountantChino, CA $39,569
Customer Service RepresentativeLake Mary, FL $31,305
Customer Service RepresentativeLake Mary, FL $31,305
Technical Support SpecialistLake Mary, FL $29,218
Technical Support TechnicianLake Mary, FL $29,218
Technical Support SpecialistLake Mary, FL $29,218
Technical Support SpecialistLake Mary, FL $29,218
Customer Service RepresentativeSimpsonville, SC $27,131
Membership RepresentativeOwensboro, KY $27,131
Customer Service RepresentativeDavenport, IA $25,044
Customer Service RepresentativeGreen Bay, WI $25,044
Customer Service RepresentativeFresno, CA $25,044
Customer Service RepresentativeOwensboro, KY $25,044
Customer Service RepresentativeMarietta, GA $25,044
Customer Service RepresentativeFresno, CA $25,044
Customer Service RepresentativeDavenport, IA $25,044
Customer Service RepresentativeMarietta, GA $25,044
Customer Service RepresentativeSaraland, AL $22,435
Customer Service RepresentativeSaraland, AL $22,435
Customer Service RepresentativeGreensboro, NC $21,287
Customer Service RepresentativeGreensboro, NC $21,287
Customer Service RepresentativeMobile, AL $20,870

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Alorica Stock Performance

  • -
    Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Net Income

-

Market Cap

-

Total Equity

-

Total Assets

-

How Would You Rate The Company Culture Of Alorica?

Have you worked at Alorica? Help other job seekers by rating Alorica.

Alorica Subsidiaries

Alorica Competitors

Competitors Jobs

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Frequently Asked Questions about Alorica

When was Alorica founded?

Alorica was founded in 1999.

How many Employees does Alorica have?

Alorica has 92,000 employees.

How much money does Alorica make?

Alorica generates $7,743,400,000 in revenue.

What industry is Alorica in?

Alorica is in the internet software & services industry.

What is Alorica's mission?

Alorica's mission statement is "We make lives better…one interaction at a time—for our clients, customers, colleagues and communities."

What type of company is Alorica?

Alorica is a private company.

Who are Alorica's competitors?

Alorica competitors include Sykes Enterprises, West, Afni, STARTEK, Teleperformance, Xerox, kgb, Convergys Corporation, RYLA TELESERVICES, Expert Global Solutions Inc, NCO Group, Call Tech, Etech Global Services, Volt, Dialog Direct, PlumChoice, CDS Global, Sento, Maestro Wireless Solutions, ACS.

Where is Alorica's headquarters?

Alorica's headquarters is in Irvine, CA.

You can find out what it is like to work at Alorica, also known as ALORICA INC, Alorica, Alorica Inc and Alorica Inc..

Zippia gives an in-depth look into the details of Alorica, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alorica. The employee data is based on information from people who have self-reported their past or current employments at Alorica. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Alorica and its employees or that of Zippia.