Alorica Overview

Irvine, CA
Founded In
Organization Type
Spring Hill College is a high-ranking Catholic school that educates undergraduate and graduate students in the Jesuit tradition. Spring Hill serves the Mobile, Alabama area but also has centers in Atlanta, Birmingham, Jackson and even Italy. Spring Hill College offers bachelor's and master's degrees in the fields of business, teacher education, communications, fine and performing arts, nursing, languages and literature, science, philosophy, theology and the social sciences. Spring Hill also has a division of continuing education. All students at Spring Hill are educated in the Jesuit tradition. This means educating the whole person in mind, body and spirit. Another component of Jesuit education consists of intensive service work to the community, particularly the needy. Consequently, Spring Hill students engage in extensive community service. Campus life opportunities consist of a campus-based public radio station, student organizations and clubs as well as extremely active intercollegiate athletic teams. Services offered to students include an academic success center, career services, judicial services, a health center, a campus ministry and dining facilities. In order to take advantage of the varied and rich student life, the majority of students live in on-campus residencies, an amenity that is guaranteed by the college. Eligible students may receive some form of financial aid, including grants, loans and scholarships. Contact Spring Hill College for more information.
The staff at Alorica come from unusually diverse demographic backgrounds. The company is 66.2% female and 41.0% ethnic minorities. Alorica employees are more likely to be members of the Democratic Party than the Republican Party, with 55.0% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at Alorica is relatively high. Employees at Alorica stay with the company for an average of 2.7 years before leaving. The average employee at Alorica makes $29,418 per year. Pay at Alorica is significantly lower than some of its highest paying competitors, like Access Worldwide Communications, Inc., Contact America Inc, and The Results Companies, which pay $45,532, $45,519, and $45,501, respectively.
Alorica is an industry leader with 61,000 employees and an annual revenue of $2.4B that is headquartered in Irvine, CA.

The Organization’s Mission

To deliver insanely great customer experiences. We're making lives better… one interaction at a time. We combine passionate people with powerful solutions.


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Based On 18 Ratings

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Job Openings
93 Positions
Average Salary
$29,418 yearly

Alorica Reviews

Employee Reviews

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Employee Reviews

Mar 2023

lot of chances and fair treatment


Work Station


Approval of PTO is easy, you will receive incentives and paid overtime. They approve sick leave with right documents

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Aug 2021

They way my Knowlegde grows in a daily basis.


Human resources Department.


The Environment.

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Jul 2021

You can move up to other roles quickly


The pay is very low and the work is very busy and stressful


The training department is not micromanaged

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The Culture At Alorica

Information provided by the company

The Team At Alorica

Key People

Andy Lee

Alorica Rankings

Alorica is ranked #45 on the Biggest Companies in California list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Alorica Salaries

Salary Score
The national average salary for an Alorica employee in the United States is $29,418 per year. Employees in the top 10 percent can make over $43,000 per year, while employees at the bottom 10 percent earn less than $20,000 per year.
Average Alorica Salary
$29,418 yearly
Updated March 16, 2023
Average Employee Earnings

Highest Paying Jobs At Alorica

RankJob TitleAvg. SalaryHourly Rate
1Subject Matter Expert$90,411$43
2Operations Manager$61,201$29
3Team Manager$56,758$27
4Team Leader$46,914$23
5Sales Consultant$42,935$21
6Technical Support Specialist$32,124$15
8Technical Support Technician$30,671$15
9Customer Service Representative$28,496$14
10Call Center Representative$27,562$13
11Sales Associate$27,379$13
12Call Center Agent$26,907$13
14Customer Service Agent$26,761$13

Alorica Diversity

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Alorica Gender Distribution


Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Alorica. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • Alorica has 61,000 employees.

  • 66% of Alorica employees are women, while 34% are men.

  • The most common ethnicity at Alorica is White (59%).

  • 20% of Alorica employees are Hispanic or Latino.

  • 13% of Alorica employees are Black or African American.

  • The average employee at Alorica makes $29,418 per year.

  • Alorica employees are most likely to be members of the democratic party.

  • On average, employees at Alorica stay with the company for 2.7 years.

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Alorica Employee Political Affiliation

Alorica employees are most likely to be members of the Democratic Party. The largest donation made to a political party by an Alorica employee was by Andy Lee. Andy Lee donated $7,500 to the Republican Party.



Democratic Party

55.3 %

Republican Party

42.1 %

Libertarian Party

2.6 %
Employee Political Donations
NameJob TitlePartyDonation
Andy LeeChief Operating OfficerRepublican Party$7,500
Joyce LeeExecutiveRepublican Party$5,000
Mark PharissAttorneyDemocratic Party$4,200
David LegateCustomer Service ProfessionalRepublican Party$1,233
Louis ChristieAgentRepublican Party$1,012
William SimmonsCustomer Service AnalystRepublican Party$660
Jason HauerFinance DirectorRepublican Party$627
Mark HamiltonCustomer Service RepresentativeRepublican Party$500
David MezaGlobal ManagerDemocratic Party$488
Neil DonovanCall Center RepresentativeDemocratic Party$455
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Alorica Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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Highest Paying Alorica Competitors

Competitors of Alorica include Access Worldwide Communications, Inc., Contact America Inc, and The Results Companies. The average salaries at Access Worldwide Communications, Inc. rank the highest, with their employees earning an average salary of $45,532 per year. The employees at Contact America Inc earn an average yearly salary of $45,519 per year, and the salaries at The Results Companies average $45,501 per year.

Frequently Asked Questions about Alorica

When was Alorica founded?

Alorica was founded in 1999.

How many Employees does Alorica have?

Alorica has 61,000 employees.

How much money does Alorica make?

Alorica generates $2.4B in revenue.

What industry is Alorica in?

Alorica is in the outsourcing/offshoring industry.

What is Alorica's mission?

Alorica's mission statement is "To deliver insanely great customer experiences. We're making lives better… one interaction at a time. We combine passionate people with powerful solutions."

What type of company is Alorica?

Alorica is a private company.

Who are Alorica's competitors?

Alorica competitors include SITEL, Teleperformance USA, SYKES, Afni, Sutherland, ibex, Concentrix, Affinion Group, Liveops, Advanced Call Center Technologies, Contact America Inc, Skybridge Americas, VXI, TRG - The Resource Group, GCS, American Customer Care, The Results Companies, Telvista US, Access Worldwide Communications, Inc., Empereon Constar.

Who works at Alorica?

Andy Lee (Executive Chairman)

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Zippia gives an in-depth look into the details of Alorica, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alorica. The employee data is based on information from people who have self-reported their past or current employments at Alorica. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Alorica. The data presented on this page does not represent the view of Alorica and its employees or that of Zippia.

Alorica may also be known as or be related to Alorica, Alorica Inc and Alorica Inc.