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Working At Alorica

Zippia Score 4.1

Alorica overview

Alorica's award-winning customer experience and call center outsourcing solutions provide superior business services and exciting career opportunities.
The staff at Alorica come from unusually diverse demographic backgrounds. The company is 55.3% female and 41.0% ethnic minorities. Alorica employees are more likely to be members of the Democratic Party than the Republican Party, with 57.1% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at Alorica is relatively high. Employees at Alorica stay with the company for an average of 1.2 years before leaving. The average employee at Alorica makes $32,051 per year. In comparison, some of its highest paying competitors, like NCO Customer Management, PRC, and Sutherland Global Services, pay $57,912, $41,910, and $39,943, respectively.
Alorica is an industry leader with 92,000 employees and an annual revenue of $7.7B that is headquartered in Irvine, California.

The Organization’s Mission

We make lives better…one interaction at a time-for our clients, customers, colleagues and communities.

Industry

Internet Software & Services

Revenue

$7.7B

Employees

92,000

Founded in

1999

Headquarters

Irvine, CA

Website

alorica.com

Website

alorica.com

Organization Type

Private

Is This Your Company?

The team at Alorica

Key People
  • Andy Lee (ceo)

What do people say about Alorica

1.0

Zippia Official LogoZippia UserOctober 2019

What Do You Like About Working There?

Nothing very unprofessional. Training is mostly nonsense. A lot of messing around. No actual system training at all. They even tell you that it’s all figured out on the floor. Show More

1.0

Zippia Official LogoZippia UserOctober 2019

What Do You Like About Working There?

Finding the wants, interest and needs of cardmembers requesting assistance in in travel Show More

1.0

Zippia Official LogoZippia UserOctober 2019

What Do You Like About Working There?

Flexibility of work schedules Show More

4.0

Zippia Official LogoZippia UserAugust 2019

What Do You Like About Working There?

Environment, Growth Opportunities Show More

3.0

Zippia Official LogoZippia UserJuly 2019

What Do You Like About Working There?

Good management support, Helping customer's resolve complex technical issues. L2 support. Show More
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Alorica Rankings

Alorica is ranked #9 on the Best Internet Companies to Work For in Irvine, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Alorica Salaries

How much does Alorica pay?
The national average salary for an Alorica employee in the United States is $32,051 per year. Employees in the top 10 percent can make over $63,000 per year, while employees at the bottom 10 percent earn less than $16,000 per year.
7.1
Salary Score
Average Employee Earnings

Alorica Salaries By Job Title

While the average employee salary at Alorica is $32,051, there is a big variation in pay depending on the role. Some of the positions that earn high wages at Alorica include Telemarketer, Cashier, Call Center Agent, and Call Center Representative. A worker with the title Telemarketer salary at Alorica can earn an average yearly salary of $36,369. Other roles at Alorica include Customer Service Agent and Customer Service Representative. A Customer Service Agent at Alorica earns an average yearly salary of $24,829.

Alorica careers

On average, employees at Alorica stay with the company for 1.2 years. Employees most commonly join Alorica after leaving Walmart. When they leave Alorica, they most frequently get their next job at Walmart.

Average Length of Employment

Alorica

1.2 years
Top Employers Before Alorica
Walmart23.3 %
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Top Employers After Alorica
Walmart21.6 %
Xerox7.0 %
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Alorica Employee Political Affiliation

0

Employee Political Donations

NameDonation
Andy LeeChief Operating Officer
$7,500Republican Party
Joyce LeeExecutive
$5,000Republican Party
Mark PharissAttorney
$2,700Democratic Party
John NicholasDivision Vice President
$445Republican Party
John LiebgottTrainer
$335Democratic Party
Carmel WilliamsonAccountant
$245Democratic Party
Steve HopkinsComputer Technician
$211Democratic Party
Mary KlineSenior Director, Operations
$200Democratic Party
Jewell WoodTelemarketer
$200Republican Party
Robert CoppleDirector
$150Democratic Party
Show More

Alorica Financial Performance

8.1
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1999

Organization type

Private

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Alorica Subsidiaries

Subsidiaries to Alorica include EGS Financial Care, Systems & Services Technologies, and NCO Customer Management. Employees at the parent company, Alorica, earn $32,051. In comparison, the salaries at EGS Financial Care, Systems & Services Technologies, and NCO Customer Management are $59,976, $58,536, and $57,912.

Alorica Competitors

Competitors of Alorica include NCO Customer Management, Inc., PRC, and Sutherland Global Services Inc.. The wages at NCO Customer Management, Inc. average higher than the other similar companies, where the median salary is $57,912 per year. Employees at PRC earn an average of $41,910 per year, and the employees at Sutherland Global Services Inc. earn an average salary of $39,943 per year.

Frequently Asked Questions about Alorica

When was Alorica founded?

Alorica was founded in 1999.

How many Employees does Alorica have?

Alorica has 92,000 employees.

How much money does Alorica make?

Alorica generates $7.7B in revenue.

What industry is Alorica in?

Alorica is in the internet software & services industry.

What is Alorica's mission?

Alorica's mission statement is "We make lives better…one interaction at a time-for our clients, customers, colleagues and communities."

What type of company is Alorica?

Alorica is a private company.

Who are Alorica's competitors?

Alorica competitors include Sykes Enterprises, West Corporation, Sutherland Global Services Inc., NCO Group, Expert Global Solutions Inc., RYLA TELESERVICES, Sitel Operating Corporation, Teleperformance, Convergys Corporation, Teletech Holdings Inc., StarTek, Afni, iQor Holdings Inc., VXI Global Solutions, ACS, NCO Customer Management, Inc., Stream Global Services, GC Services Limited Partnership, Advanced Call Center Technologies, ..., PRC.

Who works at Alorica?

Andy Lee (ceo)

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Zippia gives an in-depth look into the details of Alorica, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alorica. The employee data is based on information from people who have self-reported their past or current employments at Alorica. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Alorica and its employees or that of Zippia.