Alorica CEO and leadership

Greg Haller is a Board Member at Shoelace Wireless, Board Member at Mobilize Solutions, and Board Member at pdvWireless Inc and is based in Woodland Park, New Jersey. He has worked as President:West Area at CELLCO PARTNERSHIP, VP of Consumer Products at Verizon Wireless, and Board Member at EvoNexus. Greg attended Wittenberg University until 1990.

Andy Lee is a CEO at Alorica and is based in Irvine, California. He has worked as CIO at Gateway. Andy studied at University of Southern California between 1989 and 1993.

As Chief Culture Officer at Alorica, Joyce oversees development and execution of programs, activities and events that keep Alorica’s 100,000+ employees engaged and inspired to deliver insanely great customer experiences. During her tenure, she has spearheaded programs that drives a culture of connection, creativity, commitment-and fun.

An international philanthropist at heart, Joyce is also Founder and President of Making Lives Better with Alorica (MLBA), a non-profit dedicated to providing assistance to Alorica employees, their families and the people, organizations and communities who support them. Founded in 2015, MLBA has 95 chapters across three countries - the United States, Philippines and Mexico. MLBA recently surpassed $2M in employee contributions and has helped more than 4,500 people and communities world-wide.

Joyce has been with Alorica since its inception in 1999, when she served as Executive Vice President of Legal and Business Affairs. A “Jill of all trades”, Joyce led the company’s early legal teams and special projects as the company grew at increasingly fast rates. In 2004, Joyce decided to pare back her roles and take time off to start a family, returning full-time in 2015 to found MLBA and launch several successful projects at Alorica.

With more than 20 years of experience leading large-scale transformations in complex industries-including data services, ad tech and fintech-Colson serves as Alorica’s Chief Marketing Officer. As CMO, Colson leads strategic planning, product development and execution of our global marketing and communication initiatives.

Named a “Rising Star of Wireless” in 2013 (Fierce Wireless), Colson has extensive experience driving brand awareness and generating demand for products and services. With his track record of transforming technology into profitable business operations, Colson focuses on solidifying Alorica’s reputation as the leading provider of global, omnichannel customer solutions.

Prior to joining Alorica, Colson spent most of his career in various senior leadership roles at Verizon Wireless, focusing on new product development, big data analytics and digital marketing. Most recently, he served as VP of Emerging Platforms; he has also served as the company’s VP for Merger Integration and VP for Precision Market Insights.

As Chief Client Officer for Alorica, Shawn oversees all client-facing initiatives-focusing on acquisition, retention and lifetime value. With more than 30 years of telecommunications industry experience, Shawn possesses the leadership acumen, skills and uncompromising integrity required to successfully lead an organization in a highly competitive and ever-changing market landscape.

Chris Crowley is a Senior VP:Sales at APAC CUSTOMER SERVICES, INC and EVP and Chief Commercial Officer at Alorica and is based in Pittsford, New York. He has worked as Chief Sales Officer at Alorica; Senior VP:Sales at TTEC HOLDINGS, INC.; and Director:Operations at North American Service Delivery. Christopher attended St. John Fisher College between 1988 and 1992.

Jose Guillermo Ramirez is a VP of Operations & Chief of Staff for LATAM And The Caribbean at Alorica and is based in Panama. He has worked as Vice President of Sales for Latin America and the Caribbean at Alorica.

Max brings to the table years of demonstrated expertise in Corporate Finance, Board & Investor Relations and Planning. As EVP, Finance & Planning, Max is a member of the Executive Leadership Team and leads Global Finance, Accounting, Tax, Payroll, Billing, and Planning functions for Alorica.

Max has been involved with Alorica since shortly after its merger with EGS in 2016, previously serving on the Company’s Board of Directors as a representative of J.P. Morgan. More recently, Max has also served as a senior advisor to Alorica.

Prior to joining Alorica, Max spent over a decade on Wall Street, primarily at J.P. Morgan. During this time, he held leadership roles in the Investment Bank and Private Equity divisions of the company serving as Portfolio Manager, Vice President in Corporate Finance/M&A, Chief of Staff to the CEO of Investment Banking, and various other positions. Additionally, he has served in leadership positions on several portfolio company Board of Directors, Chairman of several Limited Partnership Committees, and has co-founded a small, film production company.

Max graduated Summa Cum Laude from Lehigh University with a Bachelor of Science degree in Finance and Accounting and a minor in History.

Andy Lee is a CEO at Alorica and is based in Irvine, California. He has worked as CIO at Gateway. Andy studied at University of Southern California between 1989 and 1993.

Andy Lee is a CEO at Alorica and is based in Irvine, California. He has worked as CIO at Gateway. Andy studied at University of Southern California between 1989 and 1993.