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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Spokane Valley, WA | $32,525 | $15.64 |
| 2 | Newark, NJ | $32,455 | $15.60 |
| 3 | Irvine, CA | $31,678 | $15.23 |
| 4 | Green Bay, WI | $31,401 | $15.10 |
| 5 | Niles, IL | $30,884 | $14.85 |
| 6 | Baltimore, MD | $30,790 | $14.80 |
| 7 | Hillsgrove, PA | $30,655 | $14.74 |
| 8 | Niles, OH | $30,602 | $14.71 |
| 9 | Denver, CO | $30,270 | $14.55 |
| 10 | Hope, IN | $29,776 | $14.32 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $51,760 | $25 | 2 |
| 2 | Customer Account Executive | $47,841 | $23 | - |
| 3 | Customer Care Consultant | $44,885 | $22 | - |
| 4 | Customer Solutions Specialist | $36,391 | $18 | - |
| 5 | Customer Retention Representative | $33,464 | $16 | - |
| 6 | Customer Engagement Specialist | $33,332 | $16 | - |
| 7 | Retention Representative | $32,941 | $16 | - |
| 8 | Customer Sales Specialist | $32,730 | $16 | - |
| 9 | Customer Contact Representative | $32,673 | $16 | - |
| 10 | Customer Support Specialist | $31,988 | $15 | 2 |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Bilingual Customer Service Representative (Spanish) | Omaha, NE | 04/28/2025 | $33,392 |
| Customer Service Bilingual | San Antonio, TX | 04/05/2025 | $37,566 |
| Customer Service Bilingual | San Antonio, TX | 02/21/2025 | $37,566 |
| Seasonal Bilingual Customer Service Representative | Lake Mary, FL | 02/18/2025 | $37,566 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Liveops | $33,194 | $16 | - |
| 2 | Concentrix | $29,772 | $14 | 203 |
| 3 | TRG - The Resource Group | $29,727 | $14 | - |
| 4 | ibex | $29,676 | $14 | 10 |
| 5 | Telvista US | $29,611 | $14 | 1 |
| 6 | VXI | $29,457 | $14 | 7 |
| 7 | Teleperformance USA | $29,378 | $14 | 344 |
| 8 | Sutherland | $29,348 | $14 | 8 |
| 9 | SITEL | $29,337 | $14 | - |
| 10 | GCS | $29,328 | $14 | 3 |
| 11 | SYKES | $29,307 | $14 | - |
| 12 | American Customer Care | $29,305 | $14 | - |
| 13 | Empereon Constar | $29,305 | $14 | - |
| 14 | Skybridge Americas | $29,283 | $14 | - |
| 15 | Contact America Inc | $29,282 | $14 | - |
| 16 | Afni | $29,277 | $14 | 32 |
| 17 | cxLoyalty | $29,274 | $14 | - |
| 18 | Advanced Call Center Technologies | $29,273 | $14 | 7 |
| 19 | The Results Companies | $29,273 | $14 | 3 |
| 20 | Access Worldwide Communications, Inc. | $29,268 | $14 | - |