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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Irvine, CA | $187,203 | $90.00 |
| 2 | Spokane Valley, WA | $185,003 | $88.94 |
| 3 | Newark, NJ | $181,341 | $87.18 |
| 4 | Enon, VA | $180,532 | $86.79 |
| 5 | Denver, CO | $170,826 | $82.13 |
| 6 | El Paso, TX | $166,946 | $80.26 |
| 7 | Lake Charles, LA | $164,192 | $78.94 |
| 8 | Niles, IL | $163,485 | $78.60 |
| 9 | Hillsgrove, PA | $163,208 | $78.47 |
| 10 | Baltimore, MD | $157,336 | $75.64 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Executive Vice President | $248,652 | $120 | - |
| 2 | President & Chief Operating Officer | $246,071 | $118 | - |
| 3 | Vice President Talent Management | $235,870 | $113 | - |
| 4 | President/Chief Executive Officer | $231,847 | $111 | - |
| 5 | Finance Services Director | $231,611 | $111 | - |
| 6 | Vice President/Managing Director | $227,488 | $109 | - |
| 7 | Senior Vice President Of Marketing | $225,301 | $108 | - |
| 8 | Vice President, Field Operations | $224,544 | $108 | - |
| 9 | Vice President, Corporate Development | $218,545 | $105 | - |
| 10 | Senior Vice President, Engineering | $213,892 | $103 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Telvista US | $169,073 | $81 | - |
| 2 | Concentrix | $163,991 | $79 | 2 |
| 3 | TRG - The Resource Group | $163,346 | $79 | - |
| 4 | ibex | $162,839 | $78 | 1 |
| 5 | VXI | $160,391 | $77 | - |
| 6 | cxLoyalty | $159,056 | $76 | - |
| 7 | Teleperformance USA | $157,132 | $76 | - |
| 8 | Sutherland | $155,673 | $75 | 2 |
| 9 | SITEL | $154,680 | $74 | - |
| 10 | GCS | $153,588 | $74 | - |
| 11 | SYKES | $153,014 | $74 | - |
| 12 | Empereon Constar | $152,982 | $74 | - |
| 13 | American Customer Care | $152,874 | $74 | - |
| 14 | Access Worldwide Communications, Inc. | $152,521 | $73 | - |
| 15 | Advanced Call Center Technologies | $152,506 | $73 | - |
| 16 | The Results Companies | $152,497 | $73 | - |
| 17 | Afni | $152,417 | $73 | 4 |
| 18 | Skybridge Americas | $152,392 | $73 | - |
| 19 | Contact America Inc | $152,323 | $73 | - |
| 20 | Liveops | $150,035 | $72 | - |