Alterations tailor job description

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.

The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the “Academy” for retail careers.

Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

Job Overview:

The Tailor's primary responsibility is to sew garments, either to repair or to alter to customer's tastes and to operate on sewing equipment. Perform other duties as necessary

Essential Functions:

• Perform basic alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices, inserting shoulder pads, altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs
• Do minor repairs to garments by replacing buttons, mending seams, and replacing hem
• Provide an exceptional customer experience by ensuring the customer is always the priority
• Give advice regarding the fit and care of garments to customers
• Write up alterations tickets recording the details of the alterations being made on the garment
• Press and steam garments before returning to customer
• Be knowledgeable of styles, fits, and fabrics to better serve the customer
• Maintain records for alterations department
• Inform team leader/ CSX manager of supply needs that arise in daily operations.
• To carry out the more complex customer fittings as needed.
• Follows shortage programs and procedures
• Dependable attendance and punctuality

Qualifications and Competencies:

• High School Diploma or equivalent required

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Prior experience a plus.

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• Must be able to operate and perform basic maintenance on sewing machines.
• Frequently lift/move up to 50lbs

Candidates in Colorado: Click here for Pay Range and here to learn about Benefits .

Candidates in Connecticut: Click here for Pay Range

Candidates in Nevada: Click here for Pay Range

STORES00

The ideal Sewer/Presser provides each customer with the best possible service through the quality of their craft.
A day in the life...

+ Perform and complete sewer and pressing tasks according to Nordstrom guidelines and service standards

+ Execute workload, follow through on customer needs, and complete items on time

+ Meet department and individual productivity goals while following proper processes and procedures

+ Utilize store technology to manage and organize customer alteration needs

+ Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

You own this if you have...

+ Previous sewing and pressing experience, preferred minimum of 2-3 years

+ Clear, professional communication with coworkers and customers

+ The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment

+ A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment

+ The ability to embrace a flexible working schedule based on business needs

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Colorado: $19.40 - $20.20 Hourly