Alternatives Federal Credit Union jobs - 115 jobs

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary The Cloud Services Administrator works to implement, maintain, and improve the infrastructure and functionality of Teachers cloud structures. The Administrator is responsible for installing cloud services, while working alongside network/system engineers to ensure that cloud services continue to function in a timely, cost-effective and efficient manner to meet business requirements and ensure optimal performance. Qualifications & Education * Bachelor's degree in an IT-related field required * Minimum of two years' experience working in an information technology or networking related field required * CompTIA Cloud +, AWS Solutions Architect, Google Associate Cloud Engineer, Microsoft Azure Certified, CCSK certifications preferred * Financial institution IT experience preferred * Diagnostic, problem-solving, and analytical skills * Extensive knowledge of LAN/WAN networks, and networking technologies * Hands-on experience with common enterprise software and hardware Job Duties * Administer cloud-based applications, including user access permissions * Support the various SAAS platforms including but not limited to Google Workspaces, Oracle Cloud, Mulesoft Cloud, LogicMonitor Azure, etc. * Set up cloud-based applications according to specifications and needs * Control cloud application access to ensure that company employees receive access to appropriate resources * Protect cloud-based applications from data breaches or cybersecurity threats * Update cloud-based application security protocols * Troubleshoot issues with any cloud-based applications * Work with the Network/System Engineers to carry out business related initiatives and essential duties * Perform other duties as needed upon request from immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $32.00 to $38.50 hourly. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CG1

Who is Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you. Summary We strive for innovation and new ways to solve complex problems to deliver on our promise in creating Banking That's Good. For You. As a Digital Marketing & Data Analyst, you will analyze marketing, consumer, and financial data while leveraging your technical expertise to configure platforms such as GA4, HubSpot, and Power BI-designing dashboards, implementing event tracking, and developing automated reporting frameworks from the ground up. In this role, you will transform complex data into clear, actionable insights that power marketing campaigns, consumer engagement strategies, and financial performance. You will work across multiple data sources (web, social, ad platforms, email, CRM, personalization engine tools, and internal databases), aggregate and analyze them, and deliver reporting and analysis. The ideal candidate excels at building data models, developing dashboards, and providing data-driven recommendations to optimize marketing performance. Proficiency in digital analytics platforms (GA4, HubSpot, Clarity) and business intelligence tools (Power BI, Looker Studio) is essential. Success in this position requires a balance of technical expertise, strategic thinking, and strong communication skills. A forward-looking aptitude for AI and emerging technology to advance reporting, forecasting, and decision-making is essential. The Digital Marketing & Data Analyst reports to the Marketing Director and works closely with the Business Intelligence team. Key Responsibilities Data Analysis & Reporting Collect, aggregate, and normalize data from multiple sources (marketing platforms, CRM, financial systems, third-party tools). Build unified views of marketing, consumer, and financial data to surface patterns, correlations, and opportunities. Develop and maintain dashboards in Power BI, Google Analytics (GA4), and HubSpot that deliver real-time and cross-functional insights. Automate recurring reports and ensure data quality, consistency, and integrity across platforms. Assess campaign performance, monitor and evaluate key performance indicators (KPIs), identify trends, and recommend optimization strategies. Create and present detailed reports and dashboards to stakeholders, highlighting key findings and recommendations. Mentor and guide junior analysts within the team. Strategic Insight & Collaboration Translate complex data into clear business insights and storytelling for both technical and non-technical stakeholders. Partner with marketing, product, and finance teams to align on KPIs and reporting needs. Contribute to strategic projects by providing customer insights, behavioral analysis (related to CX), scenario modeling, and benchmarking. Platform Configuration & Optimization Set up and maintain GA4 events, conversions, audiences, and tracking to ensure accuracy in performance measurement. Configure HubSpot dashboards, workflows, and attribution reporting for marketing automation and campaign analysis. Work with the BI team to design and implement Power BI data models and visualizations that integrate cross-functional datasets. Collaborate with BI, marketing, and finance teams to ensure data integrity and seamless integration across platforms. Essential Skills, Knowledge and Requirements Bachelor's degree in Marketing, Data Analytics, Data Science, Statistics, or a related field. 5+ years of experience in customer data analytics, marketing analytics, or in a similar role. Strong proficiency in data analysis and visualization tools and software, specifically GA4 (e.g., SQL, Excel, GA4, Power BI, Hubspot Reporting, Azure, etc.) Demonstrated experience analyzing marketing, consumer, and financial datasets. Strong communication skills with ability to translate data into actionable recommendations. Ability to document data requirements for both development and non-technical consumption. Knowledge of digital marketing channels and tactics. Preferred Experience with Power BI or data visualization tools (Tableau, Looker). Knowledge of financial services or banking industry data metrics. Familiarity with data governance, attribution modeling, and privacy compliance (GDPR, CCPA). Experience with GA4 event tagging via Google Tag Manager. Environmental / Physical / Mental Requirements Stable internet connection with speeds high enough for video conferencing and screen sharing Smartphone with current iOS/Android OS Prolonged periods sitting at a workstation and working on a computer Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone Compliance/legal requirements Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.  Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. **PLEASE NOTE** We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico Quorum's opportunities are based in the US and US work authorization is required. We are not able to support current or future sponsorship. Salary Range: $88,000 - $98,000 per year. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance. Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO) #LI-Remote

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary The Director, Consumer Lending directs the consumer loan department and is responsible for executing an independent, risk-based assurance review of assigned areas within consumer credit portfolio, including assessment of credit practices, effectiveness of policy implementation and risk governance. The Director contributes towards the continual review of the credit union's credit policy by conducting reviews of credit processes and products, performing monitoring of credit trends and credit changes in the assigned portfolios. Qualifications & Education * Bachelor's degree required or a minimum of eight years directly related experience in Consumer credit underwriting required * Minimum six years progressive credit underwriting experience required * Minimum three years leader/supervisory experience required * Proficient in DNA, credit report analysis, originating loans required * Microsoft Applications including, but not limited to, Excel, Word and Power Point Job Duties * Oversees the research, development, communication, and implementation of consumer lending policies. * Analyzes lending data to identify risks, trends, and areas for improvement. * Ensures lending volume and profit goals are met. * Responsible for the integrity and performance of all Consumer Lending Rules and Decisioning * Responsible for building and maintaining working relationships with line of business management and key associates within the risk management organization. * Conduct risk-based reviews covering consumer line(s) of business * Identify credit process weaknesses in the Consumer Loan department * Identify emerging trends and issues that will impact the day-to-day operation of the department * Identify gaps in credit policy and make recommendations on how to close these gaps * Working with regulators and internal and external auditors to provide assurance that Credit Review processes are sound * Build and maintain high trust relationships with senior credit risk management, senior lending associates, and regulators * Manage and monitor the consumer underwriters and admins to ensure the daily workloads are completed in a timely and efficient manner. * Acting as an approachable advisor to business partners by developing continuous and effective communication channels for all stakeholders * Partner with the Director, Consumer Loans on all department and enterprise projects that impact the department. * Manage the Smart Decisioning Platform Business Configuration, Settings and Change Process * Performs other duties as needed upon request by immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers * The good faith range for this position is $138,700 - $173,400 annually. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CG1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary The Senior Mortgage Processor is responsible for collecting and preparing necessary information such as loan applications, credit documents, and appraisals to process and complete mortgage loan files. This role provides operational guidance to mortgage processors, supports workflow optimization, and maintains a reputation for reliability and exceptional service.. Qualifications & Education * High School diploma required * Minimum four years' experience in mortgage banking required * Experience with the full lifecycle of the mortgage transaction required * Expert knowledge of Conventional, Jumbo, FHA, and VA products, underwriting standards, regulatory compliance, and documentation review required * Strong problem-solving and analytical skills required * Up-to-date residential mortgage processing knowledge preferred Job Duties * Performs the end-to-end processing of assigned mortgage files, ensuring accuracy and timely progression * Serves as the primary liaison for borrowers, delivering clear and proactive communication throughout the loan process * Reviews income, assets, credit, and employment data to confirm eligibility and identify potential risks * Prepares files for underwriting submission with a focus on completeness and compliance with guidelines * Collaborates with underwriters to resolve conditions promptly and efficiently * Monitors pipeline status to ensure loans close on schedule * Orders and tracks third-party reports (e.g., appraisal, title, tax transcripts, SSA-89) * Ensures all documentation is properly labeled, indexed, and uploaded into the Loan Origination System (LOS) * Maintains detailed, timely, and accurate notes within the LOS to ensure transparency and continuity * Ensures files meet strict compliance standards and support successful internal and external audits * Meets required closing timelines, internal SLAs, and turn-time expectations for loans moving into closing * Partners with loan officers to support accurate loan structuring and manage borrower expectations Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $32.00 to $38.50 hourly. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Scrum Master is responsible for working collaboratively with the Scrum team on projects of varying sizes and complexity. Most projects will follow Agile methodologies, and the Scrum Master may be engaged at all parts of the project process from conception to closure and hand-off to operations. The Scrum Master needs to create and foster lasting positive vendor and member relationships. As a Scrum Master, the person will be expected to work with a cross-functional team consisting of team members from multiple departments. The Scrum Master must keep the team engaged and focused, work with the team to remove blockers, and maintain the project and sprint backlogs with the product owner. Responsibilities: The agile scrum master is responsible for ensuring the team lives with agile values and principles and follows the processes and practices that the team agreed they would use. The Scrum Master is responsible for promoting and supporting Scrum as defined in the Scrum Guide. Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values. The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which are not. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team. Specific duties include, but are not limited to, the following: Drive sprint planning, estimation, retrospective and all agile ceremonies Work with Product Owners to refine product backlogs and new requests Partner with and coach Product Owner on Agile principals Protect the team, resolve conflicts, and filter out all noise and remove obstacles that may occur Facilitate internal communication and effective collaboration Support teams implement changes effectively Ensure deliverables are in proper user story format. Assist scrum team with making appropriate commitments through story selection, task definition Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint, demos, and other Scrum-related meetings Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal Guides the team and organization on how to use Agile/Scrum practices. Assesses the maturity of the team and organization, coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable. Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving. Facilitates completion of tasks and goals without using coercion, assigning, or dictating task Decision-making flexibility to allow team to pivot faster and perform better Embrace change by quick adaptability to a new environment Performs at high levels of effectiveness Focused on value delivery Streamlined efficiency- minimal process Can-do attitude and eager to tackle any challenge Knows how to say “NO” because of the power of prioritization Accountable for showing up in excellence every day Diversity of thought- being able to question things in a constructive way Delivers exceptional results time and again in alignment with agile principles Create solutions that add value Operational excellence- scrum artifacts are up to date Emotional intelligence Confident and adept at communicating with C-suite and Senior Leaders (VP & Directors) On-demand coaching and mentoring of agile team Perform other related duties as requested and special projects as assigned. Requirements: Bachelor's degree preferred Minimum 2 years of experience having exposure to Agile projects or relevant experience as a Scrum Master. First level Scrum Master Certification (CSM, PSM I) preferred • Working knowledge of Agile approaches preferred Experience with Agile techniques including User Stories, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games preferred Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Technologically proficient. Symitar Preferred. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The HR Operations Manager supports senior HR leadership in the design and implementation of all comprehensive Total Rewards initiatives as well as oversees the daily management of MCU's compensation and benefits programs, HRIS and Payroll to ensure alignment with organizational objectives. This position is instrumental in ensuring that employees are rewarded competitively, supported, motivated, and engaged, contributing to the organization's overall success. Responsibilities: Specific duties include, but are not limited to, the following: Lead the development, execution, administration and support of compensation programs (incentive and bonus plans, benchmarking activities, salary survey management, annual merit process, etc.). Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and objectives. Support the development and execution of the company's benefits strategy including management of health and welfare, retirement and leave of absence plans; partner with broker to develop programs that are cost effective and support organizational goals. Oversee processing and management of multi-jurisdiction payroll function in Workforce Now in partnership with Finance and ADP. Create and implement a robust reporting and analytics strategy through data governance and the creation of automated dashboards. Utilize data and metrics to assess the effectiveness of compensation and benefits programs, making data-driven recommendations for improvement. Ensure compliance with federal, state and local compensation laws and regulations. Manage vendor relationships; review vendor results to ensure efficiency, consistency with MCU's goal, policies and procedures. Collaborate with HR to integrate compensation and benefits with performance management, ensuring alignment with organizational goals. Analyze the results of the engagement survey, highlighting actionable insights to ensure the retention and satisfaction of employees. Maintain all HR Operations-related processes and procedures to ensure accurate and current documentation. Responsible for regular and predicable attendance including punctuality. Perform other related duties as requested and special projects as assigned Requirements: Bachelor's degree in Human Resources, Business Administration or related field preferred. Minimum 7years management of the Total Rewards function with comprehensive knowledge of compensation and benefit programs. Expert knowledge of the ADP Workforce Now HRIS system Strong knowledge of federal and state laws and regulations regarding compensation practices SHRM-CP, SHRM-SCP or PHR, SPHR preferred or achieved within six months of hire. In-depth knowledge of compensation principles, benefits administration, and HR best practices. Certified Compensation Professional (CCP) or similar certification a plus. Experience designing people analytic dashboards preferred. Experience with Microsoft Power BI preferred. Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Leadership Competencies: Proven ability to manage change Capacity to take calculated risks and innovate Experience in setting vision and strategy Lead by example and encourage team in developing adaptability Successful in communicating effectively Prioritizes developing others Thinking that values diversity and difference Proven ability to build and maintain relationships at all levels of the organization Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Operations Program Specialist leads small to medium sized projects aimed to enhance program management and operational efficiencies. This role will work independently to ensure department initiatives are executed and communicated as they pertain to various member facing channels. Education and/or Experience: * Associates degree in a relevant field or a minimum of four years directly related experience required * Minimum of three years banking experience in a related area required * Knowledge of Branch and back-office operations, policies, practices, protocols, systems and programs required Job Responsibilities: * Manage end to end process of small to medium sized programs and initiative rollouts * Liaison between member facing channels and assigned lines of business * Create, deploy and maintain all procedures, job aids and internal resources for new and existing programs and projects for member facing channels * Organize and facilitate meetings to ensure all projects and programs are being tracked for the department * Identify gaps in processes and procedures within member facing channels * Develop and implement solutions that eliminate process gaps while driving membership growth, operational efficiencies and mitigate risk * Develop and deliver statistical analysis of program utilization and trends * Perform other duties as needed upon request from immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $32.00 - $38.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The ATM Operations and Dispute Specialist is responsible for assisting in the daily operations of the department; primarily the processing of the ATM check deposits via Image Center and researching/reviewing ATM, ACH and Zelle Disputes via Centrix, Visa DPS, Diebold Electronic Journals, Symitar and EWS systems. The position requires focus on member service standards, compliance with Regulation E and NACHA rules, meeting organizational goals, and maintaining positive and professional relationships with members, peers, staff, and vendors. The department functions consists of ATM/ Zelle and ACH processing and working closely with the supervisor on any related issues while also assisting with member related inquires via phone or email. Responsibilities: Specific duties include, but are not limited to, the following: Process and verify all incoming ATM check deposits via Image Center on a daily basis, Ensure all ATM checks received from managed services vendor are accounted for on a daily basis. Research and resolve any member disputes related to ATM transactions (Cash / Check deposits, Withdrawals or Fraud) in accordance with applicable regulations. Research and resolve any member disputes related to Zelle Network transactions (Fraud and Non Fraud reasons) in accordance with applicable regulations. Research and resolve any member disputes related to ACH transactions (Fraud and Non Fraud reasons) in accordance with applicable regulations. Ensure all captured cards received from managed services vendor are logged/shredded daily. Prepare unmatched ATM check items in Image Center for scanning. Prepare End of Day ATM check deposit recap. Maintain manual and electronic transaction records and files. Respond to member inquiries or refer to appropriate service area in a timely manner. Participate in assigned meetings, events, and training as required. Prepare and email/mail correspondence for ATM check adjustments and Notice of Holds (NOH). Assist other units and departments with processing as requested by management. Comply with departments' policies and procedures comply with all Federal, State, and network rules and regulations, develop expertise, and maintain internal controls of the various systems, responding to changes as needed to assure efficient workflow. Maintain sensitive and confidential information; exercise tact and diplomacy in dealing with highly sensitive, complex and confidential issues and situations. Advise management of any potential legal issues or credit union risk exposure. Collaborate with department to identify efficiencies in ATM processes and recommend procedure changes as needed. Cultivates strong working relationships and builds trust among team members. Serve on committees and partner across the organization to implement improvements in processes. Perform other related duties as requested and special projects as assigned. Requirements: College degree or equivalent work experience. Minimum two years of relevant work experience with a financial institution. Working knowledge of ATMs and ATM-related operations and products. Working knowledge of retail banking and record retention practices, rules, and regulations. Experience in project management preferred. Overtime as required. Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: Accurately and efficiently performs all duties and functions at various branch locations as assigned. Assists the Manager and Assistant Manager in leading a group of banking professionals to achieve organizational goals for sales, service and operational excellence. Education and/or Experience: * A high school education or GED required * Minimum of three years Branch operations experience required * Banking products, cross-selling, member onboarding, new account openings, retail banking, banking software * Notary public preferred * Must have reliable transportation and able to travel between branch locations (up to 25%) as needed; current valid NYS driver's license required. Job Responsibilities: * Build and strengthen member relationships at the assigned branch by greeting members in a courteous and professional manner, provide superior member service and respond to their questions accurately and efficiently * Perform the duties of a Teller Operations Supervisor as assigned. Assign work, ensure cash, coin and ATM machines are maintained/proofed, and order cash and supplies for the branch * Perform the duties of an Assistant Manager as assigned. Manage the work of platform staff, implement work schedules, open/close the branch, respond to alarms, inventory gift cards, official checks, debit cards and branch supplies, and advise the Manager of the need to reorder * Perform the duties of a Financial Services Representative as assigned. Open membership accounts, IRAs, CDs, and assist members with their banking needs. Respond to member questions and resolve problems * Assist members with completing consumer loan applications, collect required documentation, and obtain required signatures * Cross-sell Teachers products and services * Perform the duties of a Teller as assigned. Process deposits, withdrawals, loan payments, plan contributions and other transactions by verifying member identity/signatures, secure necessary approvals, and balance the Teller drawer * Comply with Teachers policies, procedures, guidelines and applicable laws/regulations, ensure the security of the workstation including cash and negotiable items, and may assist other branch staff with daily balancing * Perform other duties upon request from immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $23.80 - $28.60 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-JM1

Who is Quorum At Quorum Federal Credit Union, we are a cutting-edge credit union that operates as a technology company, delivering innovative financial solutions to our members. As a remote organization, we thrive on collaboration and recognize outstanding performance. We are the ideal workplace for self-motivated individuals who are committed to organizational success and eager to join a dynamic team of professionals. We stand out as a best-in-class employer, offering a unique and supportive work environment that fosters personal and professional growth. Our culture is built on valuing teamwork, recognizing achievements, and providing the tools and resources needed to excel. If you are looking for a place where you can make a meaningful impact, enjoy a flexible and fulfilling work experience, and be part of a forward-thinking team, Quorum Federal Credit Union is the perfect fit for you. Role Overview: The Director, Mortgage Operations steers operational excellence for all mortgage-related functions, leading a team of approximately 50 staff across processing, underwriting, closing and post-closing, quality control, and support. This role emphasizes continuous process optimization, strategic adoption of advanced technologies, and adaptive workforce development to achieve best-in-class service, safety, soundness, and financial performance. Reporting to the Chief Lending Officer, you will be accountable for process innovation, compliance and regulatory oversight, and proactive engagement with industry advancement. Key Responsibilities: Direct end-to-end mortgage operations, ensuring compliant, efficient, and quality-driven execution across all areas. Cultivate, develop, and retain high-performing teams through targeted coaching, mentoring, and upskilling; fostering a culture of adaptability, collaborating with internal and external stakeholders to unlock new opportunities. Lead initiatives to streamline workflows, minimize manual intervention, and maximize technology-enabled solutions (e.g., Encompass LOS, digital integration platforms). Maintain deep operational expertise in all mortgage products and services, keeping teams abreast of regulatory and industry changes. Actively monitor and enhance vendor and third-party relationships with rigorous performance benchmarking and alignment to organizational goals. Identify, evaluate, and implement emerging technologies and process enhancements that promote service excellence, risk reduction, and cost efficiency, always with a focus on safety and soundness. Guide project and change management for key organizational and departmental initiatives, ensuring deliverables support optimized turn times and cost ratios. Drive continuous process enhancements, workflow redesign ensuring regulatory compliance. Prepare, refine, and manage annual budgets, including revenue and expense planning, proactive variance reporting, and trend analysis for optimized resource utilization. Ensure accurate, timely reporting of production metrics, errors/exceptions, QC reviews, and compliance data. Lead preparation and response strategies for internal and external audits, applying corrective actions and preventive controls. Conduct ongoing vendor due diligence, manage risk assessments, and ensure policy compliance in partnership with enterprise risk and vendor management teams. Stay current on industry advancements, digital trends, and regulatory changes to proactively position the organization for sustained competitiveness. Launch and guide departmental initiatives in line with digital transformation goals (including, but not limited to, process standardization, automation, and next-gen functionality). Maintain timely and accurate generation of required disclosures and collection of fees, within tolerance and regulatory guidelines. Perform additional duties as required. Skills, Experience & Competencies: Bachelor's degree in Finance, Business Administration, or related discipline required. At least 10 years' mortgage/financial services experience, including no less than 5 years in a leadership capacity. Project management and leadership skills within the mortgage or financial services industry, coupled with a proven ability to adapt teams to evolving technology. Proven ability to streamline communication, improve decision-making, and enhance efficiency. Familiarity with GLIA and other digital client engagement platforms is a plus. Expertise in regulatory compliance (NCUA, Federal, Consumer, SAFE Act), industry guidelines, and audit requirements. Mastery of Microsoft Office; advanced proficiency with LOS (Encompass) and digital servicing platforms. Must meet SAFE Act requirements, including background checks and registration with NMLS. Environmental / Physical / Mental Requirements Stable internet connection with speeds high enough for video conferencing and screen sharing Smartphone with current iOS/Android OS Prolonged periods sitting at a workstation and working on a computer Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone Compliance/legal requirements Quorum is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, marital status, protected veteran status, or disability status.  Quorum will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available upon request for applicants and/or employees with qualifying disabilities throughout the application and employment process. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, city and local laws, rules, and regulations. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The company reserves the sole right and discretion to make changes to this job description. Each employee is required to uphold the Credit Union's compliance with all policies, procedures, and required regulations including the Bank Secrecy Act and our Anti-Money Laundering policy. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship. **PLEASE NOTE** We are not able to consider candidates for this role who reside in Montana, Nebraska, Rhode Island, or Puerto Rico Quorum's opportunities are based in the US and US work authorization is required. We are not able to support current or future sponsorship. Salary Range: $160,000 - $170,000 per year. Individual salary will vary based on skills and experience. Discretionary incentive compensation may be available based on company and individual performance. Benefits: Medical, Vision, Dental, Retirement Benefits, and Paid Time Off (PTO) #LI-Remote

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Operations Procedure Specialist develops and updates policies, procedures, and documentation for Teachers retail operations. The Specialist ensures compliance with regulatory changes, collaborates with various teams, and improves operational efficiency while mitigating risk Education and/or Experience: * Bachelor's degree or a minimum eight years' directly related work experience required * Minimum three years experience researching, analyzing, writing and reviewing content required * Knowledge of branch and back office operations, policy and procedures, practices, protocols, systems, and financial compliance laws and regulations required * Proficient in Microsoft Office * Good knowledge of DNA core systems, Velocity, CRM Salesforce * Strong analytical skills, organized, problem-solving, planning, and ability to operate in a fast-paced environment * Strong oral and written communication skills at a professional business level * Solid PowerPoint presentation and public speaking skills * Excellent ability to listen, record, and prioritize * Experience in creating documentation for audiences with different levels of technical skill * Ability to work independently while supporting an overall team effort Job Responsibilities: * Creates, writes, edits, and updates operational procedures, technical guides, and resources for retail operations, contact centers, and back-office teams * Collaborate with managers and program teams to ensure all documentation meets quality, clarity, and industry standards * Creates user-friendly documentation, including charts, graphs, and tables to enhance clarity and understanding * Standardizes content across various platforms and updates KnowledgeBase with accurate procedures * Develops and implements solutions to streamline processes and address operational gaps * Communicates policy changes through presentations, workshops, and leader connects * Manages and maintains Risk Operations internal intranet page and ticket system * Supports the creation of educational resources and job aids for new and existing procedures * Assists with departmental projects and helps implement new procedures * Perform other duties as assigned by the supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $28.50-$34.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-MC1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: Processes a variety of routine financial transactions, prepares daily settlements, delivers prompt and efficient service, and provides information about credit union products and services. Education and/or Experience: * A high school education or GED required * Cash handling experience required * Communication, interpersonal, customer service, mathematical, problem solving, multitasking and computer skills, and detail orientation required Job Responsibilities: * Build/strengthen member relationships, greet members in a courteous/professional manner, and provide superior member service * Process deposits, withdrawals, loan payments and other transactions * Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled * Sell negotiable items (e.g., money orders and official checks) and assist in daily proof * Cross-sell products and services by advising members of rates, benefits and features * Ensure the security of the workstation including cash and negotiable items, inform the supervisor when cash on hand exceeds prescribed limit and when additional cash is needed * Balance Teller drawer daily by counting currency/coin/checks received, prepare Federal Reserve deposits, inventory negotiable items and resolve discrepancies * Comply with company policies, procedures, guidelines * Work in other branches as assigned * Perform other duties as needed upon request by immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $19.50 to $22.00 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-JM1

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: The Investment Services Support Specialist supports investment advisors in servicing accounts and responding to customer requests. Education and/or Experience: * High School required * Bachelor's degree preferred * Minimum three years of investment services industry experience required * Intermediate CRM knowledge required * Notary Public preferred * Document Processing * Inquiry Research/Response * Order Processing * Tax Compliance Reporting * Trust Administration * Beneficiary Communications * Banking Software * Customer Relationship Management (CRM) software Job Responsibilities: * Processes sales and purchases of securities and other investment-related transactions * Maintains accurate records and prepares required documentation to ensure compliance with tax and investment-related reporting. * Reviews and interprets investment agreements and documents key decisions and rationale. * Responds to routine customer inquiries, schedules appointments, and delivers standard account documentation. * Maintains a sales and referral database and uses telemarketing and customer profiling to generate leads and additional business opportunities with existing and prospective clients * Coordinates referrals, sales appointments, and requests for information * Coordinates and attends special events, meetings, and seminars * Assists in preparation and review of marketing collateral by proofing for content, disclosures, and accuracy * Attends and leads investment meetings and branch huddles to provide coaching and support * Complies with SEC and FINRA requirements * Manages office supplies * Orders promotional items, display, and program marketing materials (via LPL MOD), ensuring they are up-to-date * Performs other duties as needed upon request by immediate supervisor Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives. * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $23.00 - $26.50/hr. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Fraud Analyst is responsible for continuously working towards preventing and mitigating losses to ensure the highest level of loss avoidance and reduction. Act independently with great latitude and is a primary liaison for the department with other channels/departments relating to internal needs/assistance. Work with the VP, Financial Crimes & Intelligence and Risk Management Team to improve investigations, analyses and identifying control and procedural issues. Responsibilities: Specific duties include, but are not limited to, the following: • Review and critically analyze alerts and information from various systems pertaining to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Counterfeits, Alterations, Forged Endorsement, Forged Maker, Kitting, New Account Fraud, Loan Fraud, Identity Theft, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Unjust Enrichments, Internal Investigations, Inquiry cases and Other Losses for disposition and escalation. • Perform investigative practices to include but not limited to: complying with regulatory requirements, conduct interviews, compile documentation and evidence, and develop initial investigative reports in the case management system for further investigation by the appropriate fraud investigator(s) • Contact members and/or branch personnel regarding fraud claims • Identify new and emerging fraud trends and patterns and report findings to the Investigations Manager • Develop, recommend and deploy counter measures and analyze impact for FCI regarding omni-channel fraud • Proactively seek to improve efficiency, reduce and mitigate losses • Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to Investigations Manager to enhance controls • Ensure quality, uniformity and compliance with regulations throughout the MCU footprint and adhere to standard operating procedures for the Financial Crimes & Intelligence • Work collaboratively with other departments to recommend solutions that impact performance, risk, losses and threats to the organization • Be a valuable contributor to influence operational best practices within FCI • Perform other duties as requested and special projects as assigned Requirements: • Bachelor or Associate degree in Criminal Justice, Business, or Accounting, related field or work experience required • Minimum of 3 years of fraud analysis and investigation experience in the financial industry • Omni- channel experience to include but not limited to ACH, Wire, Check Fraud, Identity Theft, etc. • Industry recognized certifications, (I.e. - CFE, is a plus but not required) • Basic knowledge and understanding of Federal/State/Local criminal statutes, bank regulatory, and compliance • Flexible hours as required • The ability to maintain confidential information • Proven initiative to be a self-starter and proactive approach • Professional appearance demeanor • Must be able to demonstrate a team mentality • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail • Technologically proficient • Proficiency in Verafin Monitoring/Case Management (preferred) Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Work Hours are Monday through Friday 8:15am to 5:00pm for this onsite position. Summary: Supervises the day-to-day process and operations involved with collections on overdue/delinquent accounts. Education and/or Experience: * H.S Diploma required, Associates degree preferred * Minimum three years collections experience required * Accounts Receivable, Bill Collections, Customer Service Metrics, Negotiation, Outbound Collections Calling, Skip Tracing, Compliance Audit, Compliance Monitoring, Credit and Collections Software experience required Job Responsibilities: * Reviews and develops policies and procedures and ensures compliance. * Initiates demand letters, outbound calls, and handles escalated calls * Monitors collections activities for quality * Ensures that production targets are achieved * Leverage collections knowledge and experience in support of ad-hoc projects * Provide continuous process improvement support * Provide opportunities for process improvement, identify and set-up process/system controls to support and sustain changes * Primary interface for other business partners such as audit, accounting, branches, Contact Center * Performs other duties as assigned Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $32.05 - $38.42 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Manager, Foreclosure Loss Mitigation provides leadership and oversight of mortgage collections and foreclosure loss mitigation activities on all real estate loan accounts. They are responsible for assisting with the creation and execution of the departments short and long term strategy, including department goals, initiatives and resource allocation. Partners with other business unit's partners to develop customer strategies resulting from new systems processes and or retention plans. Responsibilities: Specific duties include, but are not limited to, the following: Manage the end-to-end loss mitigation process for delinquent mortgage loans, including repayment plans, loan modifications, short sales, deeds-in-lieu, foreclosures, and REOs. Monitor delinquency and foreclosure pipelines, ensuring timely action and compliance with regulatory timelines. Oversee foreclosure processes from referral through completion, ensuring compliance with state-specific foreclosure laws. Manage REO inventory, coordinating property preservation, valuation, marketing, and liquidation efforts to minimize loss severity. Ensure all activities comply with federal and state regulations, investor guidelines, and internal policies. Stay current on regulatory updates impacting foreclosure, bankruptcy, and loss mitigation activities. Maintain audit-ready files and oversee quality control reviews. Direct and oversee performance of foreclosure attorneys, trustees, property preservation vendors, and real estate agents. Negotiate and enforce service-level agreements to ensure timelines, accuracy, and cost-effectiveness. Supervise and develop a team of loss mitigation specialists, foreclosure processors, and support staff. Set performance goals, conduct training, and provide coaching to ensure productivity and compliance. Prepare and present monthly reports on delinquency trends, foreclosure pipelines, REO performance, and recovery rates. Reviews all real estate bankrupt accounts and determines need for legal assistance and forwards documents to attorneys. Effectively communicates with Sr. Leadership, default support groups, members, and investors during foreclosure proceedings Communicates with assigned attorney/trustees to obtain regular updates regarding delays and/or pending inquiries needed to see the foreclosure process to completion Provision timely and accurate figures, information, documents, or instructions to assigned attorney/trustee/vendor within SLA as outlined in foreclosure and/or default procedures Process all fee/cost/figure related inquiries within SLA; to ensure proper loan dispositioning, system coding, investor reporting and/or funds' processing. Ensures all attorney fees/costs and foreclosure costs are within Investor, Fannie Mae, Freddie Mac, FHA, VA, or USDA allowable fees schedules. Ensure strict compliance with state and federal collection rules and regulations in all collections/foreclosure practices Perform other related duties as requested and special projects as assigned Requirements: Bachelor's degree required or equivalent working experience. 7+ years of experience leading teams in mortgage default servicing operations including Collections, Foreclosure, Loss Mitigation. Expert knowledge of OCC, CFPB, FDCPA, RESPA and state law servicing guidelines Ability to work independently and take initiative, while multi-tasking in a fast paced environment Ability to prioritize and manage time effectively to meet strict deadlines Well-versed in information gathering techniques. Proficiency in Microsoft Office Suite. Highly ethical. Compliant with current Foreclosure and Bankruptcy laws rules and regulations. Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff. Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. Summary: Evaluates the creditworthiness of businesses seeking to borrow money by reviewing and interpreting various financial documents, analyzing financial information and ratios, and making a recommendation on accepting or rejecting the loan application. Arranges for the disbursement of funds on approved loans; and monitors the business health of borrowers to minimize risk to the Credit Union. Education and/or Experience: * Bachelor's degree in a relevant field required or eight years of directly related experience * Minimum three years of credit analysis experience required * Ability to read, understand and analyze business owners personal tax returns and company tax returns and/or financial statements. * Ability to read and review personal and business credit reports. * Knowledge of LOS system * Excellent computer skills - i.e. MS Word, MS Excel, Company and Business Lending systems. Job Responsibilities: * Analyze the creditworthiness of businesses seeking to borrow money by collecting and reviewing various documents, e.g. tax returns, company website and financial statements. Present written credit memorandums to recommend approval or denial of business loan applications. * Contact the applicant or Business Development Officer when a final loan decision is made. Arrange for the disbursement of funds through the issuance of a credit card, payment made to a third party, or deposit of funds into an account. Ensure that all necessary documents are signed. Prepare closing documents for business loans and lines of credit. * Prepare a formal commitment letter for all commercial mortgage loans approved which outlines all conditions that must be met before the closing. Arrange for appraisals and environmental studies and ensures that fees for these services are collected from the borrower. Obtain and review all proofs of insurance from the borrower and send all closing documents to the attorney's office. Work with attorney's office on processing of commercial loans in closing status. * Ensure that all insurance coverages on commercial vehicles and commercial property are maintained at adequate levels. Contact insurance companies to ensure that insurance renewals have been completed. Contact borrowers for proof of new insurance and ensure that Teachers is listed as a lien holder. * Monitor commercial mortgages by performing annual reviews on commercial borrowers to determine annual debt service coverage ratio. Contact borrowers when problems arise. * Assist in the reporting to the Federal Government on the status of all small business loans made. * Perform other duties as needed upon request from immediate Supervisor. Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to: * This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives * Paid time off for vacation, personal days, and holidays * 401(k) company contribution * Teachers pays 100% of Dental & Vision premium * Tuition reimbursement is offered to full-time employees * Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers The good faith range for this position is $35.00 to $43.00 hourly. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law. All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-CG1

We're excited to welcome prospective intern candidates to apply for our 2026 Internship Program at Teachers Federal Credit Union! About Teachers For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities. About our Internship Program Interns will have an opportunity to work with subject matter experts in financial services and learn about the industry, our members and our credit union. This is an opportunity to gain valuable insight, develop new skills, and establish a network of mentors and business contacts. The 2026 Internship Program includes a 10 week, paid internship from June 1, 2026 through August 7, 2026, and includes a wide range of opportunities that fit various majors and areas of study. Interns will have the opportunity to have hands-on experience within their work area along with collaborating cross-functionally with other interns across the organization. Education: * High school diploma required * Rising college junior or senior Essential Skills: * Ability to think critically and problem solve * Display a high level of judgment and accountability * Demonstrate strong written and verbal communication skills * Ability to collaborate with team members and build connections within and outside of your work area Internship Opportunities AI Analyst- Cybersecurity Intern: * Research and evaluate AI/ML models for cybersecurity use cases (e.g., anomaly detection, phishing prevention, threat intelligence). * Support data collection, preprocessing, and model training efforts using real-world security datasets. * Explore opportunities to identify AI capabilities within current tool set and create implementation plan. * Collaborate with cybersecurity analysts and engineers to integrate AI Use cases into existing workflows. Core Lending Analyst Intern: * Develop a foundational understanding of the Loan Director Lending Platform system. * Navigate and utilize the Configuration Matrix within the Loan Director Lending Platform system to support lending operations * Learn and apply rules for various lending products to ensure accurate system configuration and compliance. * Prepare and present a use case demonstrating a specific lending product. Payment Analyst Intern: * Analysis of Payments data to identify anomalies * Work with the Payments team in the requirement analysis of new features by documenting them * Review issue logs and prioritize them by working with the team * Assisting on creating dashboards based on Payments data from the core system Data Engineer Intern: * Assist in developing and testing data pipelines and ETL processes to ingest and transform data using Snowflake. * Support the creation and optimization of data models and schemas for analytics and reporting. * Learn and apply best practices for query performance and data organization in Snowflake. * Collaborate with data engineers and analysts to understand business data needs and contribute to technical solutions. The good faith range for these positions is $17.00 an hour. All candidates will be subject to a background check and drug test to determine employment eligibility. To learn more about Teachers and to view a full list of our job opportunities please visit ***************************************** Click here to view: California Privacy Notice #LI-KM

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Asset Recovery Specialist is responsible for managing charged-off accounts and supporting recovery efforts through account review, settlements, offsets, and coordination with third-party recovery agencies. This role ensures accurate documentation, effective negotiations, and compliance with applicable regulations while working to maximize recoveries and minimize losses. Responsibilities: Specific duties include, but are not limited to, the following: Review charged-off accounts to identify recovery opportunities, including potential offsets and available funds. Handle inbound and outbound member communications regarding charged-off accounts, settlements, and repayment arrangements. Evaluate and negotiate settlement offers, ensuring terms align with policies and compliance standards. Prepare and organize all required account documentation for referral to attorneys, collection agencies, or other recovery partners. Collaborate with external vendors and agencies to ensure timely and accurate account handling. Monitor and track recovery progress, ensuring accurate posting of payments, offsets, and settlements. Maintain detailed records of all account activity, communications, and recovery efforts. Ensure all actions are compliant with applicable federal and state regulations, as well as internal policies. Provide support to internal departments and management regarding recovery status and escalated cases. Perform all assigned task as outlined by management Complete all required department training as required. Perform other duties as required Requirements: College degree or equivalent work experience Minimum two years of relevant work experience. Working knowledge of Collections practices, rules, and regulations. Possess a strong sense of urgency. Strong multitasking, effectively sets priorities, takes accountability and achieves results. Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access) Strong analytical and problem solving skills. Excellent written and verbal communication skills. Requires independent thinking Available to work late nights and Saturdays. Highly ethical. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.