Alteryx jobs in New York, NY

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Job Description: Alteryx is seeking a VP of Sales to be responsible for driving execution of Alteryx's growth strategy and market objectives through the pursuit of strategic business opportunities that will expand, grow and win new contracts within our largest accounts in the Northern territory in North America. The Vice President will lead the strategic sales direction and will report directly to the Senior Vice President of Sales for the Americas. This role presents an exciting opportunity to leverage your deep analytical and sales experience in delivering technology solutions to some of our largest strategic accounts, while shaping and executing a strategy to build the business. Overview: Are you looking to directly drive the success of one of the most exciting companies in Strategic Analytics? Alteryx is seeking an VP of Sales for the North to join our dynamic sales team. The VP will lead a team of Directors in some of our largest accounts across North America, driving a significant amount of revenue including multi-million dollar transactions. Responsibilities: * Create and execute a strategic sales plan to serve as a road map for establishing and developing the Alteryx client relationship * Achieve client-specific revenue and growth targets, execute on sales activities to achieve quarterly and annual revenue targets * Own the Alteryx relationship with various strategic clients across objectives, opportunities, power map strategies, concerns and barriers; responsible for originating, managing and building strong personal relationships with key client executives, line of business decision-makers and influencers * Identify new business opportunities, develop new senior level relationships, nurture and grow existing business * Own the Alteryx growth plan and drive Alteryx's position with client upward * Sets and reviews performance and sales goals of sales team, which consists or four Sales Directors that each oversee a team of eight Strategic Account Executives * Works with sales teams to meet KPI's and goals in day-to-day performance, sales, and increased product knowledge * Conducts group Quarterly Business Reviews * Responsible for recruitment and development of top performing sales team * Directs sales opportunities including implementation plans, which include the coordination of internal and/or external professional services * Interprets and adheres to sales policies and advises sales teams in the handling of these policies * Delivers timely and accurate sales forecasts to senior management * Demonstrated strong leadership and interpersonal, oral, and written communication skills * Ability to travel regularly Experience: * Minimum of 15 years' experience in enterprise software sales * Strong second line sales management experience * Proven track record of sales success with demonstrable success driving large strategic accounts * Experience remotely managing great performers with diverse backgrounds across diverse locations * Ability to recruit, cultivate and motivate high performing sales team * Success in small/fast-growing company environments * Proven track record of consistently achieving a sales targets * Demonstrated understanding of strategic sales techniques in a high transaction environment in enterprise software * Excellent verbal, written, interpersonal, relationship building and presentation skills * Must possess strong organizational, interpersonal and time management skills * Ability to represent Alteryx in a polished and professional manner to existing and potential clients * Strong work ethic and self-discipline * Bachelor's degree Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The salary range for this role in the US is $225,000-250,000. (x2 OTE/Uncapped) In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others. #LI-JS1 #LI-REMOTE Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow's teams and strategic partners. What You Get to Do in This Role: Drive Post-Sales Success: Own and lead the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience with Public Sector or SLED is required Educational Background: BA/BS or equivalent required, Master's degree preferred. Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world's largest enterprises. Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. This role will require at min 2 days a week in the office. The Demand Planning team within ServiceNow's FinOps organization is an innovative, customer-focused group responsible for capacity demand planning, forecasting, cost measurement, reporting, and analysis for ServiceNow's top-tier infrastructure. We aim to provide industry-leading work experiences for our customers. As an ML/AI engineer on the capacity planning team, you will collaborate with a data-centric group of data scientists, engineers, and capacity planners. Our mission is to scale ServiceNow's global rack, server, and data center capacity as and when required. The team plays a critical role in managing and forecasting customer demand while overseeing capacity planning and analytics for ServiceNow's global infrastructure. This includes adjusting forecasting models to incorporate hybrid cloud strategies and fine-tuning them to adapt to new, multi-dimensional metrics-ensuring that ServiceNow's global rack, server, and data center capacity is efficiently scaled as business needs evolve. Additionally, you will be instrumental in building and refining capacity forecasting models that utilize AI and Machine Learning (ML) techniques, as well as designing analytics tools to predict resource demand across diverse infrastructure environments. This includes proactively identifying capacity-related issues, leading experiments to determine scaling and utilization parameters for different service tiers, and incorporating multi-dimensional metrics into the models. The role requires close collaboration with hardware, capacity, infrastructure, platform engineering, and cloud analytics teams to develop comprehensive capacity roadmaps and deliver actionable insights for a variety of cloud capacity engineering initiatives, with a strong emphasis on supporting both traditional and hybrid cloud strategies. What you get to do in this role: * Design, implement, and deploy AI/ML-driven capacity forecasting models for long-range demand and supply planning. * Convert demand forecasts into actionable server and rack requirements. * Enhance forecasting accuracy by incorporating multi-dimensional metrics and hybrid cloud strategies. * Run forecast scenarios to optimize scaling and utilization across service tiers. * Collaborate with hardware, infrastructure, and cloud analytics teams to develop capacity roadmaps. * Track and report forecast variability, presenting insights to leadership. * Apply advanced techniques (ARIMA, RNN, LSTM, NOW AI) to improve predictive models. * Build analytics tools to identify bottlenecks and proactively address capacity issues. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD with 5 years experience in Computer Science, Data Analytics or related field; or equivalent experience. * Technical Expertise: * Programming: Python, Java; strong OOP and algorithmic skills. * AI/ML: Time series modeling, regression, Bayesian forecasting, econometrics. * Tools: TensorFlow, PyTorch, Spark, Hive-Hadoop, Big Data frameworks. * Data Visualization: Python, Tableau, Excel, Lightdash, BI tools * Experience in developing new products that utilize challenging high-performance algorithms. * Expertise in coding efficient, object-oriented, modularized, and high-quality software. * Expertise in core AI/ML techniques and algorithms. * Understanding of unit testing, profiling, and code tuning. * Additional Skills: ServiceNow platform architecture (CMDB, instance topology), unit testing, profiling, and code optimization. * Strong communication and cross-functional collaboration skills. GCS-23 For positions in this location, we offer a base pay of $197,800 - $346,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Customer Engagement team partners with executives on our 360-degree approach to customer, partner, and internal employee engagements. The team collaborates with senior principals across the company to create long-term trusted relationships with key customers, accelerate our scale to $16B, and help make ServiceNow the best place to work. Role This is an extraordinary opportunity to partner daily with our Executive Practitioners within the Global People organization to elevate CxO engagements, increase wallet share, and curate progressive thought. We are looking for a brilliant storyteller, who can communicate the ServiceNow mission from a variety of perspectives. As ServiceNow grows and we engage with executives across all industries, our narrative is more important than ever. This role will be part of the Strategic Customer Engagement organization and partner closely with field sales, marketing, and product teams to help scale Global People CxO impact by creating and executing a customer engagement strategy. What you get to do in this role: Own the Customer Engagement Strategy: * Increase wallet share through curating the right portfolio of Customers, Partners, and events our Executive Practitioners engage with, working with regional sales principals on which customers they should meet with and when * Optimize the process for the Practitioner with customers end-to-end: ensure thorough and thoughtful briefing documents, create any materials needed for the meeting, partner with sales to deliver follow-up messages to the customer, etc. * Attend customer meetings and capture major takeaways, maintain milestones, track, assign, and drive the delivery of clear action items. * Deepen strategic customer/partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners, close the loop when deals close of people the Practitioner has a relationship with, develop nurturing campaigns, etc. * Help define how slides and visuals will enhance a narrative or customer story * Develop key metrics and capture and examine data to continuously improve the impact of Practitioner customer engagement * Parachute into complex customer situations as liaison for our CxOs when high visibility opportunities are at risk * Elevating CxO engagement * Own, organize, and manage executive-level special projects to explore and implement changes in customer engagement * Contribute to codification and sharing of best practices * Build a foundation to scale events and speaking opportunities * Become an indispensable thought-partner for Practitioners * Partner closely with senior stakeholders and cross-functional teams to develop relevant messaging for each engagement * Global travel for key events * Create and execute an events engagement strategy while partnering closely with cross-functional teams. Key accomplishments will include securing desirable external speaking engagements, securing strong ties with Now on Now and Communications teams to ensure an amplification strategy is executed (social, progressive thought content, internal enablement, media, etc.), and securing customer-led speaking engagements that highlight ServiceNow. Qualifications To be successful in this role you have: * 8 years of work experience across consulting, executive engagements, or sales, preferably in the cloud/enterprise SaaS/software industry * Experience in leveraging or critically thinking about how to integrate AI into work processes, judgements or problem-solving. This may include using AI-powered tools, automating workflows, studying AI-influenced insights, or exploring AI's potential impact on the function or industry. * Passion for and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset; ability to take big ideas and make them simple and digestible * Deep experience in interacting with a broad spectrum of CxOs with a passion for storytelling, narrative structure, and design * Command for building consensus amongst numerous high-powered stakeholders and pushing forward to tangible output/outcomes quickly * Proven capability of building and guiding high-performing teams, either in a direct or indirect/matrixed capacity * Superb ability to influence and motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups * Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment with a strong ability to prioritize * Executive presence, excellent verbal and written communication * High energy, strong work ethic, disciplined execution skills * Proficient with PowerPoint, Excel, Power BI, Dynamics, and familiarity with several prominent productivity tools FD21 For positions in this location, we offer a base pay of $162,600 - $284,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking an Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical and business leaders in our largest customers by developing cross-functional strategies and solutions. The Enterprise Architect role is focused on bringing business acumen, technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers in the Banking vertical industry to standardize on ServiceNow as the AI platform for business transformation. You will act as a business and technical leader for our customers in constructing the most complex solutions, designed to ensure that they can realize the value they need. Your primary responsibility will be to create and communicate high-level architectures and strategies leveraging best practices and industry standards resulting in customer trust and best in class solutions. You will work alongside customers, partners, and other account team roles to ensure the strategic, business, and technical integrity of proposed ServiceNow solutions, providing architectural guidance and support throughout customer engagements. Key Responsibilities * Engage and Collaborate: Partner with customer executives, internal colleagues, and strategic partners to uncover pain points and demonstrate the transformative potential of the ServiceNow platform. Translate insights into scalable, secure, and resilient solutions that address real business challenges. * Lead and Design: Drive enterprise architecture and design engagements that align ServiceNow capabilities with strategic customer initiatives such as IT Transformation, Digital Products and Services, and Agentic AI. Showcase how ServiceNow delivers measurable value across these domains. * Build Vision and Present: Shape and communicate a compelling vision that connects customers' business strategies with the ServiceNow enterprise AI platform. Help unlock value across their current and future technology landscapes. * Customer Advisory Deliverables: Articulate the value of ServiceNow solutions by conducting workshops to create customer deliverables that prescribe advise on topics like strategy and vision alignment, current and future state architecture, strategic roadmap, operating model and governance best practices, and industry reference architecture. * Foster Strategic Communication and Innovation: Engage in meaningful dialogue using the language and frameworks of customer Enterprise Architects, Technical Architects, and Domain Architects. Position ServiceNow as a natural fit within their architectural ecosystem. * Win as a Team: Collaborate internally to ensure customer requirements are seamlessly integrated into sales proposals and product development efforts. Act as a bridge between customer needs and ServiceNow's go-to-market and product strategies. * Lead Thought Leadership and Community Engagement: Represent ServiceNow in panels, conferences, and community forums. Share best practices, reference architectures, and industry assets to elevate the brand and inspire innovation. Qualifications Qualifications * Experience and Certifications * 15+ years of IT experience, including 10+ years of success influencing senior technology leaders in pre-sales, customer, or delivery-focused roles * 5+ years of experience working with or implementing ServiceNow solutions * Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment * Current ServiceNow Certified System Administrator (CSA) certification * Architecture Expertise * Expertise designing, implementing, and managing advanced architectures in an application domain * Experience integrating multiple systems or platforms * Familiarity with Enterprise and Industry Architecture frameworks (TOGAF, Zachman, IT4IT, BIAN, TMForum) * Excellent understanding of architectural principles for cloud-based platforms (SaaS, PaaS, multi-tenancy, automation) * Experience and understanding of multiple technical domains: application, data, DevOps, AI/ML, integration, big data, mobility, analytics * Technical Strategy and Innovation * Experience integrating AI into workflows and decision-making processes * Proficiency in designing and implementing scalable, secure, and robust IT solutions * Up-to-date with emerging technology trends and developments * Ability to prioritize work and make strategic bets on high-impact areas * Communication and Stakeholder Engagement * Excellent communication and executive engagement skills * Ability to simplify complex concepts into compelling solution designs * Passion for building business relationships and driving customer-centric proposals * Leadership and Team Development * Proven ability to lead and mentor technical teams * Fostering a culture of continuous improvement and technical excellence * Problem Solving and Strategic Thinking * Strong problem-solving skills * Ability to think strategically and align technology with business goals For positions in this location, we offer a base pay of $165,825 - $273,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Customer Excellence Group - Strategy & Product - Catalyst Center of Excellence will be responsible for partnering with the Platform and Product Business Unit Product Management and Engineering organizations to deliver a transformational AI‑first implementation and adoption experience for ServiceNow's customers. You are being hired to work on one of the most exciting initiatives at one of the fastest-growing Enterprise AI companies in the industry. As an AI-Native AI Architect, Delivery Acceleration, you will work with the product, implementation experts, both internal and external, to design, productize, and pilot agentic & generative AI‑first setup and implementation experiences, driving down the time it takes for ServiceNow and its partners to deliver implementation programs and projects. You'll drive early pilots across ServiceNow's core product families, partner tightly with Platform and Product BU product management and engineering, and collaborate with strategic partners and early adopters. Your North Star: dramatically compress software delivery lifecycle SDLC leading to much faster time‑to‑first-meaningful‑use, accelerate product adoption, and deliver a consistently excellent, AI‑enabled implementation journey that reduces deployment friction and improves renewal outcomes. Responsibilities: * Providing technical advice and guidance to early adopter customers on how to best utilize ServiceNow's AI-first implementation and adoption to dramatically reduce time-to-first-use. * Collaborate with cross-functional teams, including platform and product management and engineering, Global Partners & Channels, Impact, Expert Services, to prioritize, design, productize, and pilot ServiceNow's AI-first implementation and adoption capabilities. * Stay up-to-date with industry trends and emerging technologies in the field of GenAI and Agents, and apply this knowledge to continuously improve and evolve ServiceNow's implementation & adoption offerings. * Contribute to thought leadership and point-of-view documents, white papers, knowledge base articles, reference architectures, and other documentation to make information about ServiceNow's AI-first implementation & adoption capabilities more accessible to the broader Impact Delivery organization, customers, and partners * Design, build, validate, and deploy delivery and implementation‑specific agents. * Co‑drive pilots with ServiceNow's early adopter customers. Qualifications To be successful in this role, you must have: * 5+ years of solution architecture experience across multiple AI platforms, workflows, vendor products, and AI; deep ML/LLM patterns. * Prior experience developing AI use cases (Generative, Agentic, Predictive) from prototyping all the way into Production is a must-have with a variety of different AI technologies * ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications are nice to have. * At least 5 years of experience in a technology advisory or implementation role, with a focus on Artificial Intelligence, Machine Learning, or Data Science, is required. * Proven track record of driving business growth and customer satisfaction through innovative technology solutions. * Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences. * Strong analytical and creative problem-solving skills. * Ability to work effectively in a fast-paced, dynamic environment. * Familiarity with Agile methodologies and experience working in an Agile environment. * Strong problem-solving skills and ability to work independently or as part of a team. * Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships. * Customer-focused mindset and commitment to delivering high-quality results. * Excellent collaboration with product, engineering, QE, and field teams. * Must be able to travel up to 50% annually. For positions in this location, we offer a base pay of $187,600 - $328,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Our Solution Consulting team is a strategic partner to the sales organization and responsible for building a compelling vision of the Workday Human Capital Management (HCM) solution. As a member of our diverse and skilled team, you will have the opportunity to communicate and demonstrate the power of Workday's solutions. It is this team's job to bring the value of our solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business. About the Role This Human Capital Management Solution Consulting team is aligned to our Net-New team within our Medium Enterprise business (customers with under 6,000 employees) and supports Sales teams across the US. You will work closely with Account Executives and your peer Solution Consultants to support a combination of fast-moving, low-touch opportunities as well as large, strategic deals that require deep investment. Our Solution Consulting team is a strategic partner to the Sales organization. We identify challenges in our customers' businesses through discovery and research and build stories to showcase how Workday can help overcome those challenges through our products delivered through presentations and product demos. Our culture is a key foundation of how we work together and how we hold each other accountable. In addition to driving our Sales, our Solution Consultants drive our business. You will have an important role in spotting opportunities to better support our customers, develop your peers and operate with efficiency and purpose. You will participate in various projects, initiatives and teams to achieve these goals and build your career at Workday. About You Basic Qualifications 3+ years of software Solution Consulting experience or value-based influential selling experience. 3+ years of experience working with and/or selling HCM systems Other Qualifications Experience with Workforce Management systems (Payroll, Time Tracking, Scheduling) Experience working in industries with frontline workers (Retail, Manufacturing, Hospitality, Energy / Utilities etc.) Outstanding professional discovery, presentation, communication, and influencing skills to C-Level Executives. Ability to run multiple projects concurrently Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.New York City Primary Location Base Pay Range: $105,000 USD - $157,500 USD Additional US Location(s) Base Pay Range: $105,000 USD - $157,500 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role Here at Workday, our Account Executives are key players in our Field Sales organization. Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday's existing customers. This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic major accounts. As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important. We want to make sure that our customers are positively satisfied from day one and forever ongoing. In this role, you will: •Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal management •Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignment •Drive strategic add-on and renewal business of Workday solutions within Major Account customers •Coordinate cross functionally with Workday's internal teams (pre-sales, digital, value & bid-management, marketing, technical and sales support) About You Basic Qualifications •8+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position. •8+ years experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at once •8+ years experience managing 18+ month long sales cycles end to end and nurturing the relationship throughout •8+ years experience forming relationships at the executive level within both existing and new business units; while sharing Workday value propositions Other Qualifications •Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts •Able to quickly establish trust with key stakeholders •Experience partnering with internal team members on account strategies for short and long term territory management •Excellent verbal and written communication skills Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.New York City Primary Location Base Pay Range: $150,800 USD - $184,400 USD Additional US Location(s) Base Pay Range: $150,800 USD - $184,400 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company's short and long-term success. Responsibilities * Owns the overall success, renewal and growth for all customers in the Strategic Tech, TMT, & SI Major Area * Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers * Focus on customer intimacy to deliver business impact and innovation to a customer's business by understanding our customers' key business issues and opportunities * Create evangelists by listening to customers closely and delighting them with our user experience and service * Create growth opportunities with new product features and enhancement information * Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper * Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices * Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. * Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale * Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy * Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses * Customer obsessed mindset in driving value and NPS across all CEG pillars * Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. * Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. Qualifications Background and Experience * A track record for building and growing a world-class organization through talent acquisition, onboarding, and retention, characterized by high productivity and excellent morale * Proven market experience within Strategic Tech, TMT, & SI. * Experience with the enterprise and demonstrated leadership to make rapid decisions and problem-solving in this environment. * Excels in navigating a highly collaborative and highly matrixed environment * Proven experience building and running a business with the right operational skills * Proven track record working with Product Management to deliver customer functionality - in this case to drive adoption * Demonstrated success in building a Services, Customer Engagement or Partner Engagement function Desired Skills/Experiences * Broad-based business and technology professional with 15+ years of experience leading a large, high-growth organization delivering software based business solutions to large and small enterprises in the areas of Sales, Marketing, or Services and Support * 15+ years of work experience in a leadership position * 10+ years of work experience in enterprise software within the FSI Strategic Tech, TMT, & SI Major Area / Market * 5+ years in experience in customer success or related role For positions in this location, we offer a base pay of $248,100 - $421,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **Team Bio:** **ServiceNow's Applied AI Forward Deployed Engineering (FDE)** team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. **Our mission:** We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. **Why This Role Matters:** Enterprises are raising the bar. AI initiatives must deliver business value-not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a **Forward Deployed Solution Engineer (FDSE)** , you act as the CTO of the build-owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation-delivering systems that are battle-tested in production and scalable across industries. **Who You Are:** You are a systems-minded, AI-native engineer who ships real software. You own the full stack-and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at scale. You don't just debug code-you debug systems, context, and customer pain points. **You will:** + Build solution-ready LLM-enabled applications that span backend logic, data orchestration, and front-end UI + Operate in the field, working side-by-side with customers to adapt, deploy, and iterate in live environments + Codify reusable assets-libraries, prompts, scaffolds-to accelerate future engagements + Shape developer experience by sharing feedback with platform and product teams **What You'll Do:** + **Deliver Production -** readysolution in agile end-to-end sprints + **Engineer with versatility:** APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components + **Operate with agility:** integrate with legacy systems, navigate ambiguity, ship safely at speed + **Codify patterns:** build scaffolds, SDKs, and documentation to scale success across customers + **Influence platform:** inform product strategy through field-tested insights and extensible code **What Success Looks Like:** + **Production-grade delivery:** Your solution builds consistently convert to scaled deployments in production environments + **Reusable impact:** You author libraries, prompts, and scaffolds that power multiple deployments and projects + **Platform influence:** Your work shapes internal tooling and is integrated into platform roadmap and primitives + **Velocity and precision:** You move fast without breaking things-shaping resilient, secure systems in high-stakes contexts + **Engineering leadership:** You are trusted by architects, PMs, and customer teams to lead implementation from zero to one **What You Bring:** + **Experience:** In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry + **Relevant Experience:** 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles + **System architecture:** Proven ability to design and implement AI-native software in production environments + **Engineering depth:** Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL) + **LLM tooling:** Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management + **Performance & observability:** Skilled in debugging distributed systems, tuning for latency, and implementing monitoring + **Platform mindset:** Can contribute to shared SDKs and tools, raising engineering velocity for the whole org + **Product sensibility:** Prioritize for user value, MVP iteration, and long-term scale + **DevOps fluency:** Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code + **Field readiness:** Able to travel up to 30% to embed onsite and deliver where it matters **Preferred Qualifications:** + Experience integrating AI into SaaS platforms like ServiceNow or Salesforce + Track record of production deployments in secure, regulated enterprise environments + Contributions to dev experience tooling, frameworks, or reusable AI scaffolds **Join us at the frontier of enterprise AI-where your code powers AI transformation, your systems go live in the real world, and your ideas shape how the future scales.** For positions in this location, we offer a base pay of $173,100 - $303,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Sana is on a mission to revolutionize how humans access knowledge through artificial intelligence. Throughout history, breakthroughs in knowledge sharing-from the Library of Alexandria to the printing press to Google-have been pivotal drivers of human progress. Today, as the volume of human knowledge grows exponentially, making it accessible and actionable remains one of humanity's most critical challenges. We're building a future where knowledge isn't just more accessible-it's a catalyst for achieving the previously impossible. If all of this sounds exciting, you're in the right place. About the Role The Engagement Manager will lead customer engagements, act as an AI and Sana technology expert, and be responsible for customers realizing value after go-live. In this role, you'll operate with high ownership and influence-shaping how enterprise customers adopt GenAI, informing the evolution of Sana's product & services, and collaborating with a deeply talented peer group. What you'll be doing: End-to-end responsibility for several Sana customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday's enterprise customers get the most value out of the Sana products Ensure retention and identify upsell opportunities Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments Act as the AI specialist: You are guiding and enabling your customers to go through a GenAI transformation with Sana's product. This includes activities such as Working closely with your customers' C-level Executives on their AI strategy & transformation Implementing change management best practices Educating end users on GenAI and Sana's tool Identifying, prioritizing and deploying AI use cases Understanding your customers' business model and how to deliver value with a horizontal AI platform Understanding each team's pain points and user problems, and how to solve them with Sana's GenAI platform Project lead one or more Sana product implementations concurrently, including Partner-led deployments Ensure the project is successfully delivered within the budget and time outlined in the SOW Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW Provide guidance and mentoring to Professional Services resources working on your implementations Ensure projects are properly planned and staffed Identify/resolve all issues that could impact project scope and/or timeframes Present at Executive Steering Committee meetings and lead QBRs About You Basic Qualifications 5+ years of experience in leading Medium and/or Large Enterprise implementations or transformation initiatives 3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up. Other Qualifications Proven record of solving open-ended, unstructured problems where there was no prior blueprint Demonstrated ability to move from strategy to execution, e.g. taking a new deployment methodology recommendation and putting it into practice for the first time A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively Vision selling: Persuasive communicator who can sell prospects and partners on the company's mission and potential Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments Client facing: Can manage complex client situations, command rooms of large amount of people, and has executive presence Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.New York City Primary Location Base Pay Range: $138,100 USD - $207,200 USD Additional US Location(s) Base Pay Range: $116,700 USD - $207,200 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Specialized Sales team at Workday helps the company continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring out their best self, and get better by pushing and developing themselves and the Workmates around them. About the Role As a Product Specialist, you are a key player in driving Workday's growth with the specialized Workday Learning & Sana product line. This role is the fuel for net-new revenue and requires a blend of commercial acumen, strategic vision, and deep product understanding in the emerging AI landscape. You will play a pivotal role in guiding enterprise opportunities through the entire sales journey for the Workday Learning & Sana product suite, an end-to-end AI Learning and Development suite serving dual purposes: corporate learning for talent development and sales enablement for revenue teams. From uncovering new opportunities to shaping complex solutions and closing impactful deals, you will engage with C-level executives including L&D leaders, CHROs, Chief Revenue Officers, and Sales Enablement leaders who are seeking to transform learning experiences, accelerate content creation, and reduce sales rep ramp time through AI-powered solutions. In this role, you will: * Develop and drive the overall short-term sales strategy for your territory, ensuring alignment with customer business objectives and Workday's specialized product strategy. * Be responsible for maintaining relationships with the account teams, customers and channel partners to connect their challenges with the Workday Learning suite. * Act as a Consultative Seller, diving deep into a customer's business to diagnose problems and position Workday's Learning solution to unlock new levels of performance and success. * Collaborate closely with internal stakeholders across Product, Sales, Engineering, Marketing and Strategy teams to ensure our offerings address the evolving challenges of leading global enterprises. * Maintain accurate and timely customer/prospect, pipeline, and service forecast data in alignment with Workday's standards. About You Basic Qualifications: * 4+ years of experience selling enterprise learning technology, sales enablement, talent management, or HR SaaS solutions to C-level executives, L&D leaders, and Revenue Operations leaders in a field sales capacity * 3+ years experience successfully managing a high-velocity, net-new revenue sales cycle, with a proven track record of consistently surpassing annual quota targets. * 3+ years experience with formal account planning and coordinating with a diverse set of internal stakeholders (Product, Finance, Legal) to drive strategic alignment. * Demonstrated understanding of learning technology and sales enablement competitive landscape including traditional LMS vendors and modern platforms as well as and sales enablement tools Other Qualifications: * A first-principles thinking approach, with an enthusiasm for solving complex puzzles and bringing new ideas into action with a strong "roll up your sleeves" mentality and bias for action. * Self-guided and excellence-driven, demonstrating the ability to work autonomously and consistently deliver high-quality work at pace. * Exceptional verbal and written communication skills, with a proven ability to build and maintain strong relationships with C-suite executives and foster a collaborative spirit within team settings. * A passion for transforming how people interact with and use knowledge, positioning yourself as a knowledge pioneer in the AI space. * Learning technology and sales enablement fluency: Familiarity with SCORM/xAPI standards, LMS integration patterns, content authoring workflows, sales enablement content management, and learning analytics Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $129,800 USD - $158,700 USD Additional US Location(s) Base Pay Range: $129,800 USD - $158,700 USD Additional Considerations: If performed in Colorado, the pay range for this job is $129,800 USD - $158,700 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 01/30/2026 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. The Digital Channels team at Workday leads organic search & paid media planning and investments across global markets targeted toward C-level decision makers. Our team collaborates closely with internal business leads and external agency partners to drive awareness and leads responsibly. We are a group of cross-channel specialists, committed to a balance of discipline and innovation to drive growth for the company. About the Role Our Workday Channel Activation team is looking to add an SEO Manager to help drive Organic Search efforts in EMEA. We are seeking a Search Marketing professional who is both strategic and tactical, makes metrics-based decisions, and is passionate about performance marketing. This individual will be a key player in optimizing our visibility across traditional search engines and the evolving landscape of Answer Engines (AEO) and Generative AI Outputs (GEO). Location Note: This position is based in the United States and is responsible for supporting Workday's EMEA websites and regional objectives. This position reports to the Global Search Lead. Responsibilities Develop and implement organic search strategies aligned with Workday's business objectives, focusing on the EMEA region. Collaborate effectively with various marketing teams, stakeholders, and agencies to execute custom programs and strategies that help Workday achieve regional targets. Conduct market-specific keyword research, on-page optimizations, technical audits, and competitor analysis to drive website health and search performance. Pioneer optimization strategies for the evolving search landscape, including Answer Engine Optimization (AEO), conversational search, and Generative Engine Optimization (GEO) to ensure visibility in AI Overviews, LLMs, and chatbots. Optimize localized content to accurately address regional intent and improve organic visibility in search engines like Google and Bing, as well as AI platforms. Ensure proper technical SEO setup for regional pages, including hreflang implementation and international targeting. Regularly develop campaign performance reports and presentations, utilizing strong data analysis and storytelling skills to highlight key results, insights, and next steps to non-media centric business leaders. Perform technical SEO audits to identify and help resolve website issues that hinder search performance. Assist in conducting competitive analysis to benchmark performance, identify gaps, and uncover opportunities for increased visibility in EMEA markets. Coordinate and collaborate with EMEA-based marketing teams, stakeholders, and agencies, which may require flexibility to participate in meetings during EMEA working hours. Stay up to date on industry trends, algorithm changes, new technologies, and the evolving Answer Engine/Generative AI landscape. Support the definition of SEO processes to continue to drive scale and efficiency. To succeed in this role you should be someone others might describe as: A critical and data oriented thinker with strong Problem Solving skills, who takes initiative. Results-oriented, creative, and highly organized with meticulous Attention to Detail. Possessing excellent verbal and written Communication and presentation skills. A fun, ethical, and passionate team player with a sense of humor. Possessing foundational content writing and editing skills. About You Basic Qualifications: Bachelor's degree or equivalent experience. 5+ years of experience in SEO. Technical proficiency and a deep understanding of search engine algorithms, ranking factors, and best practices. Comfortable performing Analysis and interpreting web analytics in tools such as Adobe Analytics, Google Analytics, Google Search Console. Solid MS Excel skills (vlookups, pivot tables, data analysis). Familiarity with core performance marketing metrics like CTR, CPC, CPL, MQL, and ROI and understanding their interplay. Proven experience managing regional SEO, especially for multi-language and multi-country strategies. Proficiency in CMS platforms like AEM (Adobe Experience Manager) or other enterprise-level systems. Other Qualifications: Proven ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment. Self-starter with the ability to work independently and as part of a team. Experience with Conductor, Brightedge, SEMRush, aHrefs or any other SEO research & management tools. Familiarity with project management tools (e.g., JIRA, Workfront, Asana) to manage SEO initiatives across teams. Minimum of 2+ years working in the B2B SaaS vertical (preferred) Agency experience (preferred) Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.NY.New York City Primary Location Base Pay Range: $110,400 USD - $165,600 USD Additional US Location(s) Base Pay Range: $95,000 USD - $165,600 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team Bio: ServiceNow's Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. Why This Role Matters: Enterprise leaders aren't just experimenting with AI-they're demanding outcomes. The next wave of adoption will be led by those who can move fast, deliver measurable value, and transform 1-off wins into repeatable success. As a Forward Deployed Solution Architect (FDSA), you operate on the frontlines of that transformation. You embed with customers to uncover opportunities, architect AI-powered systems that drive ROI, and guide how those solutions scale across the Now Platform. This is a rare opportunity to serve as a Field Product Architect at the forefront of applied AI, helping define what great looks like for scalable enterprise innovation. Who You Are: You are a dynamic and innovative problem-solver who thrives in complex, fast-paced environments. With a strong analytical mindset and a passion for AI, you excel at transforming ambiguity into clarity. Your ability to synthesize data, workflows, and user motivations allows you to identify impactful solutions that align with customer needs and business objectives. You work seamlessly with software engineers, product designers, and stakeholders to deliver intelligent systems that address mission-critical challenges. You dive deep into complex environments to explore workflows, understand user friction, and surface the right inflection points for intelligent automation. You embody ServiceNow's values: - Customer First: You prioritize delivering value through business outcomes. - Bold Innovation: You challenge convention and seek simplicity through design. - One Team: You collaborate deeply across functions and build through shared ownership. - Integrity and Belonging: You build trust, foster inclusion, and lead with empathy. What You'll Do: * Lead Strategic Discovery: Identify high-impact AI opportunities by running hands-on workshops and aligning stakeholders. * Architect AI-Native Solutions: Design systems using LLMs, RAG pipelines, retrieval logic, and workflow orchestration. * Accelerate Delivery with Engineers: Collaborate closely with FDSEs to build, test, and iterate functional solutions quickly. * Codify Best Practices: Create repeatable frameworks, reusable templates, and modular components. * Drive Alignment: Influence customer and executive buy-in through clear storytelling and solution framing. * Advocate Field Insights: Capture feedback from deployments to shape product strategy and prioritize platform needs. * Enable Scale: Equip internal teams and customers to expand success through documentation and technical onboarding assets. What Success Looks Like: * Solution-Ready Build Delivered: You deliver a validated AI solution-ready build within 8-12 weeks that directly addresses a business-critical problem. * Widespread Reuse: Your assets-from prompts to orchestration logic-are leveraged by other teams and codified for scale. * Platform Evolution: Your work contributes to shaping the Now Platform through structured product feedback and architectural influence. * Business Transformation: The AI solution you've led results in measurable gains in efficiency, automation, adoption, or satisfaction. * Production Trajectory: Your delivered solution becomes the foundation for scaled production deployment across customer environments. * Trusted Field Partner: Customers and internal stakeholders see you as a strategic, dependable, and technically credible partner. Qualifications What You Bring: * Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Enterprise Experience: 15+ years of overall experience, with 5-7+ years in enterprise AI/ML architecture, field engineering, or solution consulting. Proven ability to lead initiatives from conception to delivery over at least 3+ years. * Technical Mastery: Strong grasp of LLM-based systems and GenAI pipelines including prompt engineering, retrieval-augmented generation (RAG), orchestration, and data modeling. Experience designing full-stack intelligent workflows. * Cloud & Infrastructure Fluency: Deep hands-on experience with AWS, Azure, or GCP, including use of containers, infrastructure-as-code (Terraform, CloudFormation), and enterprise integration patterns. * Engineering Depth: Proficient in Python and SQL, with working knowledge of GenAI tooling frameworks like LangChain, Semantic Kernel, or similar. Ability to contribute to engineering discussions and code-level decisions. * Customer & Delivery Leadership: Comfortable operating in ambiguous, high-stakes environments. Experienced in guiding cross-functional technical teams, influencing executive stakeholders, and ensuring clarity from ideation to implementation. * Field Readiness: Willingness and ability to travel up to 30% to embed onsite with customers, lead workshops, unblock teams, and drive tangible solution outcomes. * Platform Affinity (Nice to Have): Familiarity with the ServiceNow platform, low-code tooling, or other enterprise SaaS ecosystems. Preferred Qualifications: * Prior work delivering AI or intelligent workflow solutions at scale. * Familiarity with LangChain, Semantic Kernel, vector DBs, and Python. * Experience with SaaS platforms, enterprise data integration, and low-code environments. * History of converting field delivery into reusable product patterns. * Proven success in deploying AI solutions that delivered tangible customer impact. * Hands-on experience integrating AI into enterprise SaaS platforms. * Skill translating real-world constraints into reusable internal tools or product enhancements. * Familiarity with AI governance, compliance, and enterprise security practices. This is your opportunity to architect real-world AI, partner with the world's leading enterprises, and turn every solution into a smarter Now Platform. For positions in this location, we offer a base pay of $236,000 - $413,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Overview We're looking for a versatile Campaign Manager to plan and execute multi-channel marketing campaigns that drive pipeline growth for Alteryx with a focus on partner-integrated programs. You'll work closely with the Partner team, Digital, Content, Brand, and Field Marketing to bring joint solutions and stories to market, connecting Alteryx and our partner ecosystem to measurable business outcomes. Why This Role Matters Integrated Campaigns are the engine that connect our brand story to customer needs and fuel demand worldwide. This role expands that engine's reach by ensuring campaigns are activated across our global ecosystem of partners, programs, and marketing moments. By bridging Integrated Campaigns, Partner Marketing, and Field Marketing, you'll bring consistency and scale to how campaigns are executed through partners. Responsibilities * Plan and execute integrated campaigns that feature joint messaging with key partners and drive shared demand across email, webinars, content marketing, and digital programs. * Collaborate with Campaign Managers and the Partner team to integrate partners into campaign planning and define joint offers, content, and engagement tactics. * Coordinate and execute partner co-marketing activities, including webinars, digital workshops, and co-branded content, that bring campaign narratives to life and generate qualified demand. * Work with Digital, Brand, and Field Events teams to align partner activations within global campaigns and leverage shared assets and creative. * Partner with Field Marketing to incorporate partner activations into regional plans and ensure alignment with Sales Plays and pipeline goals. * Develop campaign activation toolkits and partner-ready materials to drive repeatable use across teams and regions. * Track and report campaign performance, analyzing engagement and pipeline metrics to optimize future partner-integrated campaigns. * Contribute partner activation insights to campaign reviews and planning sessions to improve future global-to-regional execution. * Document and share best practices for partner and campaign activation to drive scale and consistency across the business. Required Skills & Experience * 3-5 years of experience in B2B marketing, ideally in integrated campaign management, partner marketing, or demand generation. * Proven ability to execute multi-channel campaigns (email, webinars, content, digital) that deliver measurable pipeline and ROI. * Experience working within technology partner ecosystems (ISVs, cloud, or alliance partners) and managing co-marketing programs. * Strong collaboration skills across teams. * Excellent project management and communication skills with the ability to balance multiple priorities. * Analytical mindset and confidence interpreting campaign and activation data to inform decisions. * Working knowledge of Salesforce, Marketo, and 6sense. * Attention to detail and ability to operate effectively in a fast-paced, matrixed environment. Preferred Qualifications * Experience working within a global marketing organization with multiple regions and partner routes to market. * Familiarity with integrated campaign frameworks and campaign orchestration across lifecycle stages. * Experience executing joint go-to-market initiatives with cloud, data, or analytics partners. * Background in enterprise B2B SaaS or data and AI technology marketing. Why You'll Love This Role You'll play a key role in how Alteryx's campaigns show up in the market, ensuring our stories reach customers through our technology partners and broader marketing ecosystem. As part of the Integrated Campaigns team, you'll help connect strategy to execution, make partner activation more repeatable and measurable, and drive real impact on reach, engagement, and pipeline growth. Compensation: Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. The salary range for this role in the US is $150,000-160,000. In addition, you may be eligible for additional compensation. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others. #LI-JS1 #LI-REMOTE Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: Customer Advisory + Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies + Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges + Document and present insights and recommended solutions to meet customer goals + Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action + Communicate and advise in 1:1 and 1: many environments Sales and Customer Success Advisory + Work with sales and customer success to help determine account plans and sales strategy for accounts in the region. + Provide expertise to help assess and prioritize accounts and strategies + Provide full lifecycle business outcome and value realization advice Thought leadership + Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.) + Improve current methods and frameworks + Work with and enable the ServiceNow teams on a business consulting approach to sales + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 10+ years of relevant experience as a Management consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor + Executive / leadership experience working on digital transformation projects or enterprise software deployments preferred + Experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred + Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience + Experience with public speaking, meeting facilitation and white boarding + Deep customer connects in regions + High level of executive presence with a humble demeanor + Analytical and financial experience + Enjoyment working in a collaborative environment + Ability to travel up to 25% of the time FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow's teams and strategic partners. What You Get to Do in This Role: * Drive Post-Sales Success: Own and lead the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. * Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. * Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. * Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. * Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. * Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. * Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Experience with Public Sector or SLED is required * Educational Background: BA/BS or equivalent required, Master's degree preferred. * Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). * Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. * Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. * Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. * C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world's largest enterprises. * Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. * Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. * Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. * Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team Bio: ServiceNow's Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise. Why This Role Matters: Enterprises are raising the bar. AI initiatives must deliver business value-not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Solution Engineer (FDSE), you act as the CTO of the build-owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation-delivering systems that are battle-tested in production and scalable across industries. Who You Are: You are a systems-minded, AI-native engineer who ships real software. You own the full stack-and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at scale. You don't just debug code-you debug systems, context, and customer pain points. You will: * Build solution-ready LLM-enabled applications that span backend logic, data orchestration, and front-end UI * Operate in the field, working side-by-side with customers to adapt, deploy, and iterate in live environments * Codify reusable assets-libraries, prompts, scaffolds-to accelerate future engagements * Shape developer experience by sharing feedback with platform and product teams What You'll Do: * Deliver Production - ready solution in agile end-to-end sprints * Engineer with versatility: APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components * Operate with agility: integrate with legacy systems, navigate ambiguity, ship safely at speed * Codify patterns: build scaffolds, SDKs, and documentation to scale success across customers * Influence platform: inform product strategy through field-tested insights and extensible code What Success Looks Like: * Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments * Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects * Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives * Velocity and precision: You move fast without breaking things-shaping resilient, secure systems in high-stakes contexts * Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one Qualifications What You Bring: * Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry * Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles * System architecture: Proven ability to design and implement AI-native software in production environments * Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL) * LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management * Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring * Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org * Product sensibility: Prioritize for user value, MVP iteration, and long-term scale * DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code * Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters Preferred Qualifications: * Experience integrating AI into SaaS platforms like ServiceNow or Salesforce * Track record of production deployments in secure, regulated enterprise environments * Contributions to dev experience tooling, frameworks, or reusable AI scaffolds Join us at the frontier of enterprise AI-where your code powers AI transformation, your systems go live in the real world, and your ideas shape how the future scales. For positions in this location, we offer a base pay of $173,100 - $303,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.