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Altes LLC jobs in Sacramento, CA

- 112 jobs
  • KFC Team Member 8579 Elk Grove Blvd

    KFC Sacramento 4.2company rating

    Elk Grove, CA job

    Job Description KFC Team Member Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than anyone you know? Are you someone who has a place for everything and everything in its place? Do other people consistently pick you to be on their team because you are a great team player? If you can answer YES to these questions, we may have the perfect role for you as a Team Member in our restaurant. ROLE SUMMARY: You are the face of our restaurant! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company - you serve our customers! You prepare our world famous food every day. Each customer is someone's mother or brother or son or aunt and you have the opportunity to make his or her day. You have high standards. You would never serve a product to a customer that you would not serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. This is what gives meaning to our team members, and what we hope gives meaning to you. Key Responsibilities (what our Team Members do): Needs little guidance in solving problems Trains on their core position and keeps up to date on their training Works hard to achieve goals Demonstrates positive energy at all the times Works to create a great atmosphere within the restaurant Cooperates with fellow team members by helping others when they need it Believes in all people by treating others fairly and with respect Recognizes others for a job well done Demonstrates positive energy at all times Organized, detailed and enjoys following standards and guidelines Greets each customer with a smile Creates a winning experience for every customer Knows the restaurant and shift goals, and works to achieve them every day Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager Other Requirements: Arrive at work on time Flexible scheduling Follows procedures regarding operation of restaurant equipment (including fryers, ovens,etc.) Able to lift up to 25 lbs and carry up to 30 feet Able to push/pull up to 90 lbs up to 30 feet Able to stand and walk for a majority of work shift Follows restaurant cash handling safety and security procedures Adheres to restaurant and City/State/United States safety requirements Knowledge of and compliance with restaurant's Human Resources policies and processes We offer our Team Members: A mission to provide a caring culture of service, success, and ownership A promote-from-within culture with the potential for personal growth and professional opportunity A chance to work with those who appreciate and reward high performance Equal Opportunity Employer.
    $26k-34k yearly est. 6d ago
  • Team Member

    Jack In The Box, Inc. 3.9company rating

    Sacramento, CA job

    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Is very knowledgeable and answers guest questions quickly and accurately * Is well prepared and remains calm and productive during busy times; does not look rushed. Neat and Well -Groomed * (Clean) Follows JIB uniform and grooming standards. * Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude. * Makes guests feel welcome and special by being ready, smiling, and connecting. * Follows the JIB Hospitality Model on how to treat guests. Well-Staffed * (Clean) Maintains restaurant cleanliness (interior/exterior). * Is ready and prepared to serve guests as they arrive. * Is organized and responsible. * Asks for help, when necessary, to meet guests' needs. * Is a good team player and assists co-workers when able. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Makes sure the food looks and tastes great and is high quality. * Cares about food presentation; takes the extra time if needed. * Ensures taste, appearance, and temperature standards are met for all products. Consistent and Quick Service * (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest. * Offers consistent, quick service and is always ready and prepared. Order Accuracy * (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards. * Always provides the appropriate number of condiments, napkins, and utensils. * Repeats the order to guests by looking in the bag/basket as they hand them their food. * Follows bagging standards to ensure quality and accuracy. Food Safety * (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures. * Follows all hand washing and glove procedures. It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests with care and respect. * Is passionate about serving the guest. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively. * Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority. Team Skills * Treats fellow team members with care and respect. * Is a good team player. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with people of all backgrounds. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows the products and menu. * Follows Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment. Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay rate ranges from $20.00 - $20.50 depending on experience.
    $20-20.5 hourly 43d ago
  • Assistant General Manager

    Cinnabon 3.7company rating

    Sacramento, CA job

    Primary Role: The primary role of the Assistant General Manager (AGM) is to develop into a store leader and to be capable of running the store in the absence of a General Manager. An AGM is responsible for supporting the overall shift-level operations, guest experience, sales performance, and execution of brand excellence in a store. They are also responsible for assisting in the growth of annual sales and profit of the store. AGMs ensure that the store's appearance, as well as each team member's performance, are to company standard. AGMs are responsible for consistently educating and engaging the community and store guests on all products and services. Essential Functions: General: • Understands and communicates the company's vision, mission, and values. • Responsible for maintaining operational excellence in the store. • Responds to direction in an accurate and timely manner and ensures the same compliance from the store team. • Recognizes and rewards outstanding performance of store team members. • Demonstrates effective leadership behaviors and continuously improves leadership skills. • Other duties as assigned by the General Manager. Customer Service: • Strives for the ultimate guest service experience in keeping with key performance indicators including surveys, shops, audits, and speed of service. • Ensures store has adequate shift coverage at all times, while adhering to scheduling and labor guidelines. • Supports the training of shift leads and team members to successfully handle service issues and intervenes when necessary. • Motivates and mentors team members on providing guests with product suggestions and information. • Educates and engages the community and store guests on all products and services. Operations: Adheres to and has knowledge of all company policies and procedures. • Maintains impeccable standards concerning store maintenance, administration, and supplies. • Capable of ordering supplies in a timely and cost-effective manner. • Provides regular performance feedback to team members and shift leads. Supports and works with GM/DM/HR on disciplinary action. • Leads and manages shifts while acting as manager in charge of store. Deploys team members as required to meet business demands and works with GM on necessary staffing decisions. • Communicates clearly, concisely, and accurately to ensure effective shift operations and overall operations of the store. • Follows all food safety, cash handling, and operational procedures and policies and ensures that team members are in compliance. Essential Skills: • Resilient and Adaptable: reacts to change, ambiguity, and uncertainty with openness and confidence; leads swiftly and effectively. • Demonstrates Accountability: accepts responsibility for one's own performance/actions: follows through on commitments with a sense of urgency. • Communicates Effectively. • Strategizes and Drives for Results. • Serves and Inspires Others: inspires others to excel; rewards and recognizes great performance. • Develops Talent. Requirements: • Must be at least 18 years of age. • Must be able to work at least 24 hours per week; must be able to work a variable of shifts (openings, mid-day shifts, and closing) from week-to-week. • Must have experience supervising others. • High School graduate or commensurate industry experience required. • Computer skills including some Microsoft software and register skills. • Must have access to reliable transportation. Job Conditions: Work Environment: This job entails frequent exposure to high temperatures and extreme cold. There is frequent contact/immersion of hands in water and sanitation solutions; as well as contact with produce items, dairy products, and frequent allergen related items such as nuts, citrus, peanut butter, etc. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, hear, and stand. The employee is frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
    $41k-53k yearly est. 60d+ ago
  • Shift Lead

    Cinnabon 3.7company rating

    Sacramento, CA job

    Primary Role: A Shift Lead is responsible for supporting the overall shift operations, sales performance, and execution of brand excellence in a store. Shift Leads typically support a staff of 1 to 8 team members and carry out administrative responsibilities consistent with Vitaligent policies, procedures, and legal requirements. Essential Functions: General: • Guides the activities of the shift when a GM or AGM is not present. Executes the station deployment plan at the direction of the GM. Ensures completion of tasks per Jamba's FLEX Log and as required to meet business demands. • Coaches team member in their assigned roles and according to Vitaligent operational standards. Trains new team members at the direction of the GM. Provides input to the GM regarding team member performance.” • Works the line. Performs all tasks related to Vitaligent operational standards. Effectively acts as a role model at each station in the store. Customer Service: • Strives for the ultimate guest service experience in keeping with key performance indicators including surveys, shops, audits, and speed of service. • At the direction of the GM and in accordance with Vitaligent labor targets, ensures the store has accurate shift coverage at all times, while adhering to scheduling and labor guidelines. • Supports the training of team members to successfully handle service issues and intervenes when necessary. • Motivates and mentors team members on providing guests with product suggestions and information. • Educates and engages the community and store guests on all products and services. Operations: • Readies the store at the start and end of the shift, including closing shifts. Evaluates food pars to ensure timely and accurate assembly of products. • Opens and/or closes store as required. Performs all safety and security tasks as required to open and close the store. Observes the “five-minute rule” of opening the store five minutes early and closing the store five minutes late. • Performs cash handling and administrative functions including close-outs, safe accountability and cash drops. Conducts inventory counts and process orders as directed by the GM. • Adheres to all company policies and procedures. Essential Skills: • Resilient and Adaptable: reacts to change, ambiguity, and uncertainty with openness and confidence; leads swiftly and effectively. • Demonstrates Accountability: accepts responsibility for one's own performance/actions: follows through on commitments with a sense of urgency. • Communicates Effectively. • Drives for Results. • Serves and Inspires Others: Inspires others to excel; rewards and recognizes great performance. Requirements: • Must be at least 18 years of age. • Current Vitaligent team member or commensurate food/retail service experience. • Computer skills including some Microsoft software and register skills. • Must be able to work a variable of shifts (openings, mid-day shifts, and closing) from week-to-week. • Able to lift 40 pounds regularly throughout shifts. • Embodies Vitaligent culture & values - will make a good representative of the Vitaligent Brand and provide a safe environment for our guests and team members. • This is a part time, hourly position that is eligible for overtime. Specific availability requirements will vary from store to store. Job Conditions: Work Environment: This job entails frequent exposure to high temperatures and extreme cold. There is frequent contact/immersion of hands in water and sanitation solutions; as well as contact with produce items, dairy products, and frequent allergen-related items such as nuts, citrus, peanut butter, etc. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, hear, and stand. The employee is frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Supplemental pay Tips Benefits Flexible schedule
    $31k-37k yearly est. 60d+ ago
  • Team Member

    Jack In The Box, Inc. 3.9company rating

    Pittsburg, CA job

    Team Members Great employees deserve great benefits! * Paid Vacation * Advancement opportunities * 401(k) plan with company match * Scholarships * FREE meals on your shift * Medical, dental and vision coverage Eligibility in Jack's benefits can vary by the number of regularly scheduled hours you work, length of employment, and job status. Work Happy. Be Happy. Be You. Our food isn't the only thing that should make you happy. Whether you're learning the finer points of customer service as a Guest Service Cashier or cooking up craveable food in the kitchen we want you to know we are here to help you learn new things and grow as an individual. When you're a member of Jack's crew, you're a member of the family. You will have the opportunity to: * Make others happy and deliver memorable experiences * Greet customers in the restaurant or drive-thru window * Work on the cash register * Prepare and store food and beverages * Maintain the appearance of the dining room and exterior of the restaurant You must: * Serve food quickly and accurately without compromising on quality and friendly service * Be a good team player and treat others with care and respect * Learn quickly and ask questions * Be willing and able to work a flexible schedule * Be able to lift and carry 15-25 lbs. Pay Range: $20.00 - $21.00
    $20-21 hourly 2d ago
  • Team Member

    Jack In The Box, Inc. 3.9company rating

    Citrus Heights, CA job

    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Is very knowledgeable and answers guest questions quickly and accurately * Is well prepared and remains calm and productive during busy times; does not look rushed. Neat and Well -Groomed * (Clean) Follows JIB uniform and grooming standards. * Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude. * Makes guests feel welcome and special by being ready, smiling, and connecting. * Follows the JIB Hospitality Model on how to treat guests. Well-Staffed * (Clean) Maintains restaurant cleanliness (interior/exterior). * Is ready and prepared to serve guests as they arrive. * Is organized and responsible. * Asks for help, when necessary, to meet guests' needs. * Is a good team player and assists co-workers when able. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Makes sure the food looks and tastes great and is high quality. * Cares about food presentation; takes the extra time if needed. * Ensures taste, appearance, and temperature standards are met for all products. Consistent and Quick Service * (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest. * Offers consistent, quick service and is always ready and prepared. Order Accuracy * (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards. * Always provides the appropriate number of condiments, napkins, and utensils. * Repeats the order to guests by looking in the bag/basket as they hand them their food. * Follows bagging standards to ensure quality and accuracy. Food Safety * (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures. * Follows all hand washing and glove procedures. It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests with care and respect. * Is passionate about serving the guest. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively. * Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority. Team Skills * Treats fellow team members with care and respect. * Is a good team player. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with people of all backgrounds. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows the products and menu. * Follows Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment. Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay rate ranges from $20.00 - $20.50 depending on experience.
    $20-20.5 hourly 12d ago
  • District Manager - QSR

    Jack In The Box, Inc. 3.9company rating

    Sacramento, CA job

    Job Title: District Manager - Quick Service Restaurants (QSR) Company: Franchisee Corporation We are a leading multi-unit franchisee of a renowned Quick Service Restaurant (QSR) brand, operating multiple locations across the Sacramento area. With a focus on quality, customer satisfaction, and operational excellence, we are seeking a dynamic District Manager to oversee the performance and management of our restaurants. This role is key to ensuring our success, both financially and operationally, as we continue to grow our franchise. Position Summary: As a District Manager for our franchisee corporation, you will be responsible for leading the operations of multiple QSR locations, ensuring each restaurant meets its financial, operational, and customer service goals. You will support restaurant managers in day-to-day operations, implement franchise and corporate policies, and drive strategic growth initiatives across your district. This position requires strong leadership, a hands-on approach, and the ability to adapt quickly in a fast-paced, franchise-driven environment. Key Responsibilities: * Franchise Operations: Oversee daily operations across multiple franchise locations, ensuring that all restaurants are operating according to corporate and franchisee standards, including food quality, safety, and customer service. * Team Leadership: Recruit, train, mentor, and develop restaurant managers and their teams. Support them in achieving operational excellence, improving staff performance, and creating a positive work environment. * Financial Oversight: Monitor and manage district financials, including P&L, budgeting, and cost control. Implement strategies to maximize profitability while controlling labor, inventory, and other operating costs. * Compliance: Ensure compliance with all franchise and corporate standards, including health and safety regulations, brand consistency, and operational procedures. * Customer Experience: Uphold a high standard of customer service across all locations. Regularly assess customer feedback and implement necessary changes to improve the guest experience. * Franchisee-Corporate Liaison: Serve as a key point of contact between the franchisee and corporate office, ensuring alignment with broader franchise goals, and reporting performance metrics. * Growth and Strategy: Identify opportunities for growth within your district and develop action plans to drive sales, increase efficiency, and improve customer satisfaction. * Problem Resolution: Proactively address challenges and resolve issues related to staffing, supply chain, equipment, or customer service, ensuring operational continuity. Qualifications: * 5+ years of multi-unit management experience in the QSR or food service industry (experience with franchise operations is a plus) * Proven track record of leading teams to meet financial and operational goals * Strong understanding of financial management, including P&L oversight, budgeting, and cost control * Exceptional leadership, communication, and interpersonal skills * Ability to thrive in a fast-paced, multi-location environment with competing priorities * Knowledge of franchise business models and corporate-franchise relationships preferred
    $92k-141k yearly est. 44d ago
  • KFC / A&W Team Member 6328 Rio Linda Blvd

    KFC Sacramento 4.2company rating

    Rio Linda, CA job

    Job Description KFC / A&W Team Member Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than anyone you know? Are you someone who has a place for everything and everything in its place? Do other people consistently pick you to be on their team because you are a great team player? If you can answer YES to these questions, we may have the perfect role for you as a Team Member in our restaurant. ROLE SUMMARY: You are the face of our restaurant! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company - you serve our customers! You prepare our world famous food every day. Each customer is someone's mother or brother or son or aunt and you have the opportunity to make his or her day. You have high standards. You would never serve a product to a customer that you would not serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. This is what gives meaning to our team members, and what we hope gives meaning to you. Key Responsibilities (what our Team Members do): Needs little guidance in solving problems Trains on their core position and keeps up to date on their training Works hard to achieve goals Demonstrates positive energy at all the times Works to create a great atmosphere within the restaurant Cooperates with fellow team members by helping others when they need it Believes in all people by treating others fairly and with respect Recognizes others for a job well done Demonstrates positive energy at all times Organized, detailed and enjoys following standards and guidelines Greets each customer with a smile Creates a winning experience for every customer Knows the restaurant and shift goals, and works to achieve them every day Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager Other Requirements: Arrive at work on time Flexible scheduling Follows procedures regarding operation of restaurant equipment (including fryers, ovens,etc.) Able to lift up to 25 lbs and carry up to 30 feet Able to push/pull up to 90 lbs up to 30 feet Able to stand and walk for a majority of work shift Follows restaurant cash handling safety and security procedures Adheres to restaurant and City/State/United States safety requirements Knowledge of and compliance with restaurant's Human Resources policies and processes We offer our Team Members: A mission to provide a caring culture of service, success, and ownership A promote-from-within culture with the potential for personal growth and professional opportunity A chance to work with those who appreciate and reward high performance Equal Opportunity Employer.
    $32k-38k yearly est. 6d ago
  • KFC Team Member 5130 Foothills Blvd. Roseville, CA

    KFC Sacramento 4.2company rating

    Roseville, CA job

    Job Description KFC / A&W Team Member Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than anyone you know? Are you someone who has a place for everything and everything in its place? Do other people consistently pick you to be on their team because you are a great team player? If you can answer YES to these questions, we may have the perfect role for you as a Team Member in our restaurant. ROLE SUMMARY: You are the face of our restaurant! You are the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them. You have the most important job in the company - you serve our customers! You prepare our world famous food every day. Each customer is someone's mother or brother or son or aunt and you have the opportunity to make his or her day. You have high standards. You would never serve a product to a customer that you would not serve to your family or best friend. You are the reason our customers return again and again. By serving hot and fresh food, delivering friendly service, and keeping the restaurant clean, you leave a positive impression on the experiences of other people. This is what gives meaning to our team members, and what we hope gives meaning to you. Key Responsibilities (what our Team Members do): Needs little guidance in solving problems Trains on their core position and keeps up to date on their training Works hard to achieve goals Demonstrates positive energy at all the times Works to create a great atmosphere within the restaurant Cooperates with fellow team members by helping others when they need it Believes in all people by treating others fairly and with respect Recognizes others for a job well done Demonstrates positive energy at all times Organized, detailed and enjoys following standards and guidelines Greets each customer with a smile Creates a winning experience for every customer Knows the restaurant and shift goals, and works to achieve them every day Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager Other Requirements: Arrive at work on time Flexible scheduling Follows procedures regarding operation of restaurant equipment (including fryers, ovens,etc.) Able to lift up to 25 lbs and carry up to 30 feet Able to push/pull up to 90 lbs up to 30 feet Able to stand and walk for a majority of work shift Follows restaurant cash handling safety and security procedures Adheres to restaurant and City/State/United States safety requirements Knowledge of and compliance with restaurant's Human Resources policies and processes We offer our Team Members: A mission to provide a caring culture of service, success, and ownership A promote-from-within culture with the potential for personal growth and professional opportunity A chance to work with those who appreciate and reward high performance Equal Opportunity Employer.
    $25k-32k yearly est. 6d ago
  • Team Leader

    Jack In The Box, Inc. 3.9company rating

    Folsom, CA job

    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Trains and coaches team members using the Guest Expectations training materials. * Models being calm and productive during busy times. * Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed * (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. * Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. * Models and coaches team members on the JIB Hospitality Model. Well-Staffed * (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. * Helps with order taking and cashiering during busy times. * Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. * Encourages team members to ask for help, when necessary, to meet guests' needs. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. * Models and monitors food presentation and coaches team members when necessary. * Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service * (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. * Leads and coaches team on how to provide consistent, fast service. * Helps with order taking and cashiering during busy times. Order Accuracy * (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. * Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. * Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety * (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. * Follows all hand washing and glove procedures. * Completes the Food Safety Checklist each shift It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests and employees with care and respect. * Is passionate about serving the guest. * Steps in to help employees when necessary. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. * Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. * Inspires team to take care of guests and make them the number one priority. Team Skills * Treats all employees with care and respect. * Is a good team player and leader. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with and lead people of all backgrounds. * Ensures the team provides quick service while maintaining a calm environment. * "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows and trains others on the products and menu. * Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. * Takes accountability for cash management and handling during their shift. * Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. * QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.
    $20-21.5 hourly 36d ago
  • Midtown Iceblocks - Kitchen Lead

    Sweetgreen 4.0company rating

    Sacramento, CA job

    A Healthier Future Starts With You! As a Kitchen Lead, you'll be an ambassador for our mission: building healthier communities by connecting people to real food. You're the backbone of our hot food preparation-ensuring every guest receives high-quality, properly cooked, and well-presented food through exceptional culinary skills, leadership, and operational awareness. Join our movement to rewrite the future of fast food and grow your own future too. Top-performing Kitchen Leads can advance to General Manager in as little as 24 months. What You'll Do: Lead the kitchen with a focus on quality and consistency while ensuring smooth operations across all shifts. Essential Functions * Manual Precision: Measure, cut, organize, and ensure product standards are met. * Operate Equipment: Use of kitchen tools and equipment (specifically ovens and other hot or electrical tools) safely and effectively, including setting, loading/unloading, and monitoring cooking times. * Tactile Quality Checks: Conduct quality assessments requiring fine motor skills and tactile sensitivity. * Team Communication: Engage in verbal communication with team members for coordination, coaching, and incident documentation. * Performance Oversight: Observe and assess performance, ensuring operational quality and adherence to standards. * Active Floor Leadership: Maintain a consistent physical presence, engaging in hands-on tasks and staying visible in the workspace. * Task Coordination: Organize workflow, anticipate demand, and manage tasks efficiently. * Execute Team Member Duties: Perform all essential functions and meet the minimum requirements as outlined in the Team Member role. What Makes You Stand Out * Kitchen or restaurant experience in high-volume settings with food safety knowledge * (Food Handler or ServSafe certification a plus) * Strong time management, organization, and attention to detail with commitment to quality * Effective communicator and team player who thrives in fast-paced environments * Experience with kitchen management tools, inventory systems, and local/sustainable ingredients preferred Minimum Requirements * Meet all minimum requirements of the Team Member role * Lifting: Handling various items, including cases/bags of produce + protein up to ~40 lbs * Tactile Sensitivity: Use touch to assess quality and complete detail-oriented tasks * Visual + Auditory Observation: Maintain attention to detail and environmental awareness during operations * Must be available to work a minimum of 30 hours per week * Must be 18 years of age or older * Must be authorized to work in the United States What Perks You'll Get * Tips* (subject to location and role) * Competitive wages (with raises for learning new skills) * Medical, dental, and vision plan options for part-time and full-time team members* * Paid vacation + wellness time * Paid parental leave* * 401k* * Free healthy and delicious shift meals * Access to our SG Swag Marketplace - earn and buy custom Sweetgreen gear * And much more… * Depending on eligibility Who We Are: Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow-and we're just getting started. As we grow, we're committed to developing our people from restaurants to our support center so everyone can be part of the movement. When you join Sweetgreen, you don't just grow your own future-you grow the planet's. Sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. California residents: Review our applicant privacy notice HERE. Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click HERE. To request an accommodation as permitted by law, click here.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • KFC Assistant Restaurant Manager C750136

    KFC 4.2company rating

    Yuba City, CA job

    Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): C750136 - Yuba City, CA Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, hold a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today! Open Alert Close Disability Accommodation for Applicants KFC is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ******************** or **************. This email address is reserved for individuals who require an accommodation due to a disability only. The KFC representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
    $38k-51k yearly est. 16d ago
  • Team Member

    Jack In The Box, Inc. 3.9company rating

    Vacaville, CA job

    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Is very knowledgeable and answers guest questions quickly and accurately * Is well prepared and remains calm and productive during busy times; does not look rushed. Neat and Well -Groomed * (Clean) Follows JIB uniform and grooming standards. * Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude. * Makes guests feel welcome and special by being ready, smiling, and connecting. * Follows the JIB Hospitality Model on how to treat guests. Well-Staffed * (Clean) Maintains restaurant cleanliness (interior/exterior). * Is ready and prepared to serve guests as they arrive. * Is organized and responsible. * Asks for help, when necessary, to meet guests' needs. * Is a good team player and assists co-workers when able. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Makes sure the food looks and tastes great and is high quality. * Cares about food presentation; takes the extra time if needed. * Ensures taste, appearance, and temperature standards are met for all products. Consistent and Quick Service * (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest. * Offers consistent, quick service and is always ready and prepared. Order Accuracy * (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards. * Always provides the appropriate number of condiments, napkins, and utensils. * Repeats the order to guests by looking in the bag/basket as they hand them their food. * Follows bagging standards to ensure quality and accuracy. Food Safety * (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures. * Follows all hand washing and glove procedures. It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests with care and respect. * Is passionate about serving the guest. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively. * Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority. Team Skills * Treats fellow team members with care and respect. * Is a good team player. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with people of all backgrounds. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows the products and menu. * Follows Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment. Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay rate ranges from $20.00 - $20.50 depending on experience.
    $20-20.5 hourly 12d ago
  • Team Leader

    Jack In The Box, Inc. 3.9company rating

    Lincoln, CA job

    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Trains and coaches team members using the Guest Expectations training materials. * Models being calm and productive during busy times. * Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed * (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. * Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. * Models and coaches team members on the JIB Hospitality Model. Well-Staffed * (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. * Helps with order taking and cashiering during busy times. * Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. * Encourages team members to ask for help, when necessary, to meet guests' needs. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. * Models and monitors food presentation and coaches team members when necessary. * Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service * (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. * Leads and coaches team on how to provide consistent, fast service. * Helps with order taking and cashiering during busy times. Order Accuracy * (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. * Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. * Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety * (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. * Follows all hand washing and glove procedures. * Completes the Food Safety Checklist each shift It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests and employees with care and respect. * Is passionate about serving the guest. * Steps in to help employees when necessary. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. * Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. * Inspires team to take care of guests and make them the number one priority. Team Skills * Treats all employees with care and respect. * Is a good team player and leader. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with and lead people of all backgrounds. * Ensures the team provides quick service while maintaining a calm environment. * "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows and trains others on the products and menu. * Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. * Takes accountability for cash management and handling during their shift. * Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. * QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.
    $20-21.5 hourly 40d ago
  • District Manager - QSR

    Jack In The Box, Inc. 3.9company rating

    Carmichael, CA job

    Job Title: District Manager - Quick Service Restaurants (QSR) Company: Franchisee Corporation We are a leading multi-unit franchisee of a renowned Quick Service Restaurant (QSR) brand, operating multiple locations across the Sacramento area. With a focus on quality, customer satisfaction, and operational excellence, we are seeking a dynamic District Manager to oversee the performance and management of our restaurants. This role is key to ensuring our success, both financially and operationally, as we continue to grow our franchise. Position Summary: As a District Manager for our franchisee corporation, you will be responsible for leading the operations of multiple QSR locations, ensuring each restaurant meets its financial, operational, and customer service goals. You will support restaurant managers in day-to-day operations, implement franchise and corporate policies, and drive strategic growth initiatives across your district. This position requires strong leadership, a hands-on approach, and the ability to adapt quickly in a fast-paced, franchise-driven environment. Key Responsibilities: * Franchise Operations: Oversee daily operations across multiple franchise locations, ensuring that all restaurants are operating according to corporate and franchisee standards, including food quality, safety, and customer service. * Team Leadership: Recruit, train, mentor, and develop restaurant managers and their teams. Support them in achieving operational excellence, improving staff performance, and creating a positive work environment. * Financial Oversight: Monitor and manage district financials, including P&L, budgeting, and cost control. Implement strategies to maximize profitability while controlling labor, inventory, and other operating costs. * Compliance: Ensure compliance with all franchise and corporate standards, including health and safety regulations, brand consistency, and operational procedures. * Customer Experience: Uphold a high standard of customer service across all locations. Regularly assess customer feedback and implement necessary changes to improve the guest experience. * Franchisee-Corporate Liaison: Serve as a key point of contact between the franchisee and corporate office, ensuring alignment with broader franchise goals, and reporting performance metrics. * Growth and Strategy: Identify opportunities for growth within your district and develop action plans to drive sales, increase efficiency, and improve customer satisfaction. * Problem Resolution: Proactively address challenges and resolve issues related to staffing, supply chain, equipment, or customer service, ensuring operational continuity. Qualifications: * 5+ years of multi-unit management experience in the QSR or food service industry (experience with franchise operations is a plus) * Proven track record of leading teams to meet financial and operational goals * Strong understanding of financial management, including P&L oversight, budgeting, and cost control * Exceptional leadership, communication, and interpersonal skills * Ability to thrive in a fast-paced, multi-location environment with competing priorities * Knowledge of franchise business models and corporate-franchise relationships preferred
    $92k-141k yearly est. 44d ago
  • Team Member

    Jack In The Box, Inc. 3.9company rating

    Marysville, CA job

    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Is very knowledgeable and answers guest questions quickly and accurately * Is well prepared and remains calm and productive during busy times; does not look rushed. Neat and Well -Groomed * (Clean) Follows JIB uniform and grooming standards. * Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude. * Makes guests feel welcome and special by being ready, smiling, and connecting. * Follows the JIB Hospitality Model on how to treat guests. Well-Staffed * (Clean) Maintains restaurant cleanliness (interior/exterior). * Is ready and prepared to serve guests as they arrive. * Is organized and responsible. * Asks for help, when necessary, to meet guests' needs. * Is a good team player and assists co-workers when able. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Makes sure the food looks and tastes great and is high quality. * Cares about food presentation; takes the extra time if needed. * Ensures taste, appearance, and temperature standards are met for all products. Consistent and Quick Service * (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest. * Offers consistent, quick service and is always ready and prepared. Order Accuracy * (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards. * Always provides the appropriate number of condiments, napkins, and utensils. * Repeats the order to guests by looking in the bag/basket as they hand them their food. * Follows bagging standards to ensure quality and accuracy. Food Safety * (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures. * Follows all hand washing and glove procedures. It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests with care and respect. * Is passionate about serving the guest. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively. * Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority. Team Skills * Treats fellow team members with care and respect. * Is a good team player. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with people of all backgrounds. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows the products and menu. * Follows Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment. Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay rate ranges from $20.00 - $20.50 depending on experience.
    $20-20.5 hourly 12d ago
  • Assistant General Manager

    Cinnabon 3.7company rating

    Roseville, CA job

    Primary Role: The primary role of the Assistant General Manager (AGM) is to develop into a store leader and to be capable of running the store in the absence of a General Manager. An AGM is responsible for supporting the overall shift-level operations, guest experience, sales performance, and execution of brand excellence in a store. They are also responsible for assisting in the growth of annual sales and profit of the store. AGMs ensure that the store's appearance, as well as each team member's performance, are to company standard. AGMs are responsible for consistently educating and engaging the community and store guests on all products and services. Essential Functions: General: • Understands and communicates the company's vision, mission, and values. • Responsible for maintaining operational excellence in the store. • Responds to direction in an accurate and timely manner and ensures the same compliance from the store team. • Recognizes and rewards outstanding performance of store team members. • Demonstrates effective leadership behaviors and continuously improves leadership skills. • Other duties as assigned by the General Manager. Customer Service: • Strives for the ultimate guest service experience in keeping with key performance indicators including surveys, shops, audits, and speed of service. • Ensures store has adequate shift coverage at all times, while adhering to scheduling and labor guidelines. • Supports the training of shift leads and team members to successfully handle service issues and intervenes when necessary. • Motivates and mentors team members on providing guests with product suggestions and information. • Educates and engages the community and store guests on all products and services. Operations: Adheres to and has knowledge of all company policies and procedures. • Maintains impeccable standards concerning store maintenance, administration, and supplies. • Capable of ordering supplies in a timely and cost-effective manner. • Provides regular performance feedback to team members and shift leads. Supports and works with GM/DM/HR on disciplinary action. • Leads and manages shifts while acting as manager in charge of store. Deploys team members as required to meet business demands and works with GM on necessary staffing decisions. • Communicates clearly, concisely, and accurately to ensure effective shift operations and overall operations of the store. • Follows all food safety, cash handling, and operational procedures and policies and ensures that team members are in compliance. Essential Skills: • Resilient and Adaptable: reacts to change, ambiguity, and uncertainty with openness and confidence; leads swiftly and effectively. • Demonstrates Accountability: accepts responsibility for one's own performance/actions: follows through on commitments with a sense of urgency. • Communicates Effectively. • Strategizes and Drives for Results. • Serves and Inspires Others: inspires others to excel; rewards and recognizes great performance. • Develops Talent. Requirements: • Must be at least 18 years of age. • Must be able to work at least 24 hours per week; must be able to work a variable of shifts (openings, mid-day shifts, and closing) from week-to-week. • Must have experience supervising others. • High School graduate or commensurate industry experience required. • Computer skills including some Microsoft software and register skills. • Must have access to reliable transportation. Job Conditions: Work Environment: This job entails frequent exposure to high temperatures and extreme cold. There is frequent contact/immersion of hands in water and sanitation solutions; as well as contact with produce items, dairy products, and frequent allergen related items such as nuts, citrus, peanut butter, etc. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk, hear, and stand. The employee is frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
    $41k-53k yearly est. 60d+ ago
  • Team Leader

    Jack In The Box, Inc. 3.9company rating

    Antioch, CA job

    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Trains and coaches team members using the Guest Expectations training materials. * Models being calm and productive during busy times. * Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed * (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. * Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. * Models and coaches team members on the JIB Hospitality Model. Well-Staffed * (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. * Helps with order taking and cashiering during busy times. * Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. * Encourages team members to ask for help, when necessary, to meet guests' needs. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. * Models and monitors food presentation and coaches team members when necessary. * Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service * (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. * Leads and coaches team on how to provide consistent, fast service. * Helps with order taking and cashiering during busy times. Order Accuracy * (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. * Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. * Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety * (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. * Follows all hand washing and glove procedures. * Completes the Food Safety Checklist each shift It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests and employees with care and respect. * Is passionate about serving the guest. * Steps in to help employees when necessary. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. * Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. * Inspires team to take care of guests and make them the number one priority. Team Skills * Treats all employees with care and respect. * Is a good team player and leader. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with and lead people of all backgrounds. * Ensures the team provides quick service while maintaining a calm environment. * "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows and trains others on the products and menu. * Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. * Takes accountability for cash management and handling during their shift. * Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. * QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.
    $20-21.5 hourly 7d ago
  • Team Member

    Jack In The Box, Inc. 3.9company rating

    Oakley, CA job

    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Is very knowledgeable and answers guest questions quickly and accurately * Is well prepared and remains calm and productive during busy times; does not look rushed. Neat and Well -Groomed * (Clean) Follows JIB uniform and grooming standards. * Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude. * Makes guests feel welcome and special by being ready, smiling, and connecting. * Follows the JIB Hospitality Model on how to treat guests. Well-Staffed * (Clean) Maintains restaurant cleanliness (interior/exterior). * Is ready and prepared to serve guests as they arrive. * Is organized and responsible. * Asks for help, when necessary, to meet guests' needs. * Is a good team player and assists co-workers when able. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Makes sure the food looks and tastes great and is high quality. * Cares about food presentation; takes the extra time if needed. * Ensures taste, appearance, and temperature standards are met for all products. Consistent and Quick Service * (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest. * Offers consistent, quick service and is always ready and prepared. Order Accuracy * (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards. * Always provides the appropriate number of condiments, napkins, and utensils. * Repeats the order to guests by looking in the bag/basket as they hand them their food. * Follows bagging standards to ensure quality and accuracy. Food Safety * (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures. * Follows all hand washing and glove procedures. It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests with care and respect. * Is passionate about serving the guest. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively. * Handles guest complaints - says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority. Team Skills * Treats fellow team members with care and respect. * Is a good team player. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with people of all backgrounds. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows the products and menu. * Follows Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment. Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay rate ranges from $20.00 - $20.50 depending on experience.
    $20-20.5 hourly 12d ago
  • Team Leader

    Jack In The Box, Inc. 3.9company rating

    Napa, CA job

    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards. Guest Expectations Well-Trained * (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. * Trains and coaches team members using the Guest Expectations training materials. * Models being calm and productive during busy times. * Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed * (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant. * Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly * (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors. * Models and coaches team members on the JIB Hospitality Model. Well-Staffed * (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. * Helps with order taking and cashiering during busy times. * Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. * Encourages team members to ask for help, when necessary, to meet guests' needs. * Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great * (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality. * Models and monitors food presentation and coaches team members when necessary. * Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service * (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. * Leads and coaches team on how to provide consistent, fast service. * Helps with order taking and cashiering during busy times. Order Accuracy * (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. * Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors. * Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety * (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. * Follows all hand washing and glove procedures. * Completes the Food Safety Checklist each shift It's All About Brand Ambassador * Has passion for the business and pride in Jack in the Box. * Inspires team members to embrace the brand. * Is proud to represent Jack in the Box. Focus on the Guest * Treats guests and employees with care and respect. * Is passionate about serving the guest. * Steps in to help employees when necessary. * Has a happy, friendly personality that is engaging to both the guest and other employees. * Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively. * Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. * Inspires team to take care of guests and make them the number one priority. Team Skills * Treats all employees with care and respect. * Is a good team player and leader. * Has a positive can-do attitude. * Is dependable and reliable. * Is willing to help others. * Keeps calm and does not show signs of stress. * Is open and willing to work with and lead people of all backgrounds. * Ensures the team provides quick service while maintaining a calm environment. * "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment * Thrives in a fast-paced, high energy, team environment. * Performs professionally during difficult situations and/or high volume times. * Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. * Takes corrective action to resolve issues that could jeopardize food safety or food quality. * Is flexible and changes direction based on the needs of the business. * Works with a sense of urgency. * Knows and trains others on the products and menu. * Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. * Takes accountability for cash management and handling during their shift. * Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service(Dine In/Drive-Thru) * Immediately acknowledges and welcomes guests. * Takes and clarifies orders, assists guests with menu selection as appropriate. * Enters order in POS system, collects money, and makes change. * Always thanks guest upon completion of order taking. * Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. * Maintains cleanliness and stocking of work area. Interior * Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. * Cleans and stocks restrooms. * Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board). * Cleans drive-thru and dump Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill * Reads grill video monitor to prepare ordered products. * Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. * Discards ingredients/products that have expired or don't meet quality standards. * Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly * Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. * Discards ingredients/products that have expired or don't meet quality standards. Prep * Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. * Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards. * Visually checks and inspects all ingredients for freshness. * Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer * Reads fryer video monitor prepare ordered products. * Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. * Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior * Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. * Washes and sanitizes dishes and utensils by hand or using dishwasher. * Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. * Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. * Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness. Exterior * Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. * Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board). * Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness. Receiving & Storage * Receives and stores products on delivery following established procedures. * QUALIFICATIONS: Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling. Pay ranges from $20.00- $21.50 depending on experience.
    $20-21.5 hourly 43d ago

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