Altice USA jobs in Norwalk, CT

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Lead Voice Operations role is a senior-level individual contributor responsible for coordinating and executing complex voice service operations, including Local Number Portability (LNP), Enhanced 911 (E911) record management, Directory Listings, and telecom number administration. This role serves as a subject matter expert and mentor within the Voice Operations team, ensuring seamless order fulfillment, regulatory compliance, and high-quality customer service across residential and commercial voice products. In addition to the responsibilities outlined, this position is responsible for leading and mentoring a managed service team that delivers various voice service operations. The Lead will ensure that service level agreements (SLAs) are consistently met, and that services are delivered accurately and in a timely manner by the team. This includes overseeing daily operations, providing guidance and support to team members, and maintaining high standards of performance and customer satisfaction. Responsibilities * Coordinate end-to-end complex port requests for Lightpath enterprise customers. * Administer customer E911 records, Directory Listings (DL), and Directory Assistance (DA) information. * Perform Master Street Address Guide (MSAG) validation and ensure accurate service address submissions to PS/ALI E911 databases. * Troubleshoot and resolve activation and provisioning issues, escalating as needed. * Monitor order lifecycle exposure points to ensure accuracy and customer satisfaction. * Manage telephone number inventory, including ordering, forecasting, auditing, and reclaiming TN blocks. * Submit Numbering Resource Utilization and Forecast (NRUF) reports to NANPA. * Update Local Exchange Routing Guide (LERG) and coordinate switch translations with carriers. * Attend industry calls for code relief and overlays, and process snapbacks and disconnects via RND database. * Act as a customer advocate with internal and external teams to ensure successful service implementation. * Interface with carriers, PBX vendors, and customer IT teams for complex telecom projects. * Provide root cause analysis and feedback to analysts to improve systems and processes. * Respond to escalations from executive offices, legal, and regulatory agencies (e.g., FCC, PSC). * Mentor peers and provide training on systems, workflows, and best practices. * Collaborate with management to identify and implement process improvements. * Maintain GUI systems and support user administration (e.g., password resets, access provisioning). Qualifications * Education: BS/BA in Telecommunications, Engineering, or related field; or equivalent experience. * Experience: Minimum 3 years in telecom operations, carrier relations, or voice provisioning. * Proficiency in systems such as Cabledata, IDA/DDP, Sigma, Trio, Zoom, Synchronoss, Neustar, NPAC/SOA, STI GUI, Verizon LSI, AT&T Toolbar, Kansys, PS/ALI. * Strong understanding of voice switching, networks, and porting guidelines. * Familiarity with ATIS telecom standards and North American Numbering Plan Administration (NANPA). * Excellent communication and interpersonal skills. * Strong analytical and decision-making abilities. * Ability to work independently and lead by example. * Project management skills and attention to detail. * Flexibility to work evenings, weekends, holidays, and overtime as needed. * Bilingual skills (Spanish or other) are a plus. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $125,000- $135,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality. Responsibilities * Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements. * Translate business needs into clear functional and non-functional specifications. * Conduct impact analysis of system changes across end-to-end processes * Develop and maintain comprehensive test strategies, test plans, and test cases. * Perform functional, regression, integration and Performance testing * Apply automation frameworks to drive efficiency and repeatability in testing processes. * Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM). * Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios * Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team * Implement and support automated testing tools and pipelines (CI/CD). * Identify opportunities to reduce manual effort and accelerate system validation. * Champion best practices for test-driven development (TDD) and behavior-driven development (BDD). * Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products * Provide input into system stability initiatives and process re-engineering * Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off Qualifications * Bachelor's degree in computer science, engineering, information technology or related fields * Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing * Minimum 2-4 years of experience in leading test teams and a proven track record * Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO * Strong background in quality assurance or testing and validation processes, test planning, test strategizing * Strong experience conducting functional testing, regression testing, user portal testing and mobility testing * Experience with broadband technologies such as DOCSIS and FTTH and their network architectures * Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools * Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN * Proven testing tools knowledge for JIRA, Confluence, HP ALM * Experience in agile/scrum & waterfall methodology of SDLC * Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable * Knowledge of scripting or automation tools preferred At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Manager of Customer Engagement will play a crucial role in implementing programs designed to enhance customer lifetime value (LTV) of Optimum's customer base through effective product management and engagement initiatives. This position will focus on supporting the go-to-market (GTM) for Overbuilder Protention, Movers, & Referral Programs among others to help ensure that Optimum meets its annual objectives. Responsibilities * Assist in the development and execution of Base Management programs aimed at improving customer LTV through effective product management and engagement strategies. * Oversee day-to-day management of cross-functional go to market for key projects. Work with product, data / business intelligence, marketing, finance & others to support the execution of the GTM strategy to ensure alignment with corporate goals. * Contribute to designing and implementing engagement programs that strengthen customer relationships, increase product adoption, and improve overall satisfaction. * Help create and oversee customer referral programs that encourage existing customers and other audiences to refer new customers, boosting acquisition and brand loyalty. * Assist in implementing effective onboarding strategies to provide new customers with a seamless experience, facilitating early engagement and long-term retention. * Help manage the Mover program, ensuring customers who relocate have a smooth transition and continue to engage with Optimum's offerings. * Contribute to establishing metrics for evaluating the effectiveness of Base Management programs, utilizing data analytics to inform strategies and improvements. * Work closely with teams in Product, Marketing, Sales, and Customer Care to ensure alignment and contribute to the success of customer engagement initiatives. Qualifications * Minimum of 5 years of experience in customer engagement, product management, marketing or related fields, with a demonstrated ability to enhance customer lifetime value. * Bachelor's degree required; advanced degree preferred. * Solid understanding of the telecommunications or subscription service industries, with insights into customer behavior and market trends. * Strong analytical skills, with the ability to interpret data and develop actionable strategies. * Proven experience collaborating with cross-functional teams and managing projects from conception to execution. * Excellent communication and interpersonal skills, with the ability to influence stakeholders effectively. * Strategic thinker with a results-oriented approach, capable of developing and executing plans while addressing immediate challenges. * Experience in developing onboarding and referral programs that drive engagement and retention. * Ability to thrive in a fast-paced environment, efficiently managing multiple priorities and deadlines. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $150,000 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is seeking a GM and Field Sales leader to deliver area-level financial, subscriber and operating goals during a pivotal period of growth and transformation. This senior leader will serve as an influential leader throughout the organization, collaborating cross functionally to drive area performance every day, with a keen eye on competition and a focus on best-in-class employee experience and customer experience. This role will report to the EVP President of Consumer Services. Responsibilities * Lead a team of over 1,000 employees across our 21-state footprint who are focused on our hyper local sales execution across various field sales channels (door to door, retail stores, street teams and local marketing). * Oversight for VP GM team that has a deep understanding of the local competition and market trends, and partners with cross functional team to tailor local go to market strategies to drive customer acquisition * Responsible for executive level updates/scorecards/KPIs through a regional lens to combat subscriber loss/proactively manage churn, penetration rates, and identify opportunities for positive gains within the market * Strong leadership in a highly matrixed organization structure, effectively collaborating with executive leadership, network services, marketing, go to market, government affairs, and other key partners * Drive community engagement in partnership with cross functional team to maximize investments and impact * Lead a team that will oversee regional performance, engage in local activities that align to company objectives and be responsible for evangelizing and influencing in a matrixed environment * Establish market specific business case/strategy to ensure and plan for strategic investments that yield a meaningful return on local market KPIs and best use of resources * Partner with sales, marketing, and government affairs on delivering across multiple sales channels, reviewing marketing programs, and building outreach in the community through gross roots and event sponsorship * Serve as a key stakeholder with sales, marketing, and product on competitive intelligence on promotional offers and network expansion(s) of our competitor's footprint into our local market(s) * Drive a passionate and winning attitude throughout the organization with a focus on employee engagement with the local teams * Establish a culture of action, urgency, and discipline, with continuous data-driven decision making and performance measurement (both with direct team and throughout the organization) * Ability to rapidly learn and influence leadership team across the Optimum footprint to be visible and hands-on to both employees and customers * Ability to regularly be present in our Headquarters in Long Island City, NY, while also regularly being present in the Optimum field across 21 states; Travel required Qualifications * 15+ years experience sales/marketing/business focused capacity within broadband, mobile, cable industry or similar regulated B2C/home-oriented business required * Minimum of 10+ years of operational leadership and/or business performance transformation experience with a proven track record of consistent delivery against business plans and targets strongly preferred * General Management (P&L leadership) experience required * Strong ability to develop strategy/business case and tactics, with a disciplined project management orientation * Proven experience building a culture of data-driven decision-making, action, and delivery * Experience managing across a diverse and highly distributed footprint strongly preferred * Excellent communicator with a confident and collaborative style and adept at aligning internal and external stakeholders towards common goals * Strong interpersonal and influencing abilities, particularly when influencing others who are not in your organization * Strong bias for action and data-driven decision-making * Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00 - $346,800.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Sr Direct Sales Representative is responsible for the promotion and sale of Optimum products and services. Utilizes expert knowledge of Optimum products and services and mastery of sales processes to consistently maximize the growth & development of new and tenured Optimum Sales Professionals. The Sr Direct Sales Representative role is focused on achieving individual targets, allocating time to field training, coaching, and support to assigned Optimum Sales Professionals and to assist in their ramp to competency and progression toward reaching OSP2 level. This senior level sales professional will promote and maintain a performance-based culture, where sales professionals are inspired to deliver a superior customer experience while acting as a mentor to foster employee professional development. Responsibilities * Demonstrates expert knowledge of Optimum products, promoting and selling offerings to individual customers by knocking on every door assigned * Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for all products and services * Drive sales and build strong customer relationships, and mentoring and coaching frontline sales to help them achieve their utmost potential * Meets and exceeds sales targets as established by local market * Exhibits strong interest in leading & developing others * Provides onboarding support to new hires, observes, and provides feedback to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience * Strategic planning - monitor sales performance metrics and generate reports to assess progress and identify areas for improvement * Take an active role in personal and professional development Qualifications Minimum Qualifications and Essential Functions: * Demonstrates a high degree of self-motivation and maintains a professional appearance * Exercises independent judgment and discretion with respect to significant matters without direct oversight of leadership * Possesses expert knowledge of B2C selling that would be reflective of 2-3 years of experience. * High degree of confidence in selling ability. * Displays expert time management and organizational skills. * Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions. * Must possess and maintain a valid driver's license in good standing within the state of current residence What's In It For You: * Unlimited earning potential: Base pay + Uncapped Commission structure = $100,000+ combined income potential. * Comprehensive training: We'll equip you with the knowledge you need to succeed. * Top-notch benefits: Medical, Dental & Vision Insurance from day one. * Time to relax: Enjoy paid vacation and sick pay. * Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities * Invest in yourself: We offer tuition reimbursement and employee referral-earning opportunities. * Stay connected: Discounted TV/Internet/Phone Employee product benefits. * Secure your future: Contribute 401(k) with company-matched funds. * Continuous growth: Opportunities for career advancement within our organization. [1] Estimated and not guaranteed. Earning potential varies based on individual sales performance and subject to the terms of applicable commission plan(s), which may be modified by the Company in its discretion. [2] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. The pay range is $95,000.00 - $125,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $45,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The Product Analyst II team member will join a rapidly growing Product Operations team focused on delivering exceptional customer experiences through optimization of our product quality and operational processes. A successful candidate will contribute to the development of the data pipeline for our products that will enable them to build the dashboards, KPIs and automation that will allow us to deliver unparalleled connectivity experiences. Responsibilities * Develop and maintain dashboards to monitor product performance and key metrics. * Collaborate with product managers, designers and engineers to define and track product success metrics. * Analyze user behavior to identify trends, pain points and opportunities for improvement. * Contribute to the development of the data pipeline for product telemetry. * Manage and improve data collection processes to ensure data quality and consistency. * Translate data insights into actionable recommendations for product development and growth. * Provide ad-hoc analysis to support decision making for cross-functional teams. * Identify and communicate opportunities for improving product adoption and retention. * Monitor and analyze funnels to optimize conversion rates and reduce drop-offs. * Work with engineering to ensure accurate tracking and tagging of product events. * Enable exceptional customer experiences for our IP Video Services offered to B2C and B2B customers. * Identify and implement improvements to improve customer communication and reduce contact rates. * Establish a feedback loop with internal/external stakeholders to drive continuous improvement. * Ensure rigorous testing and validation processes to maintain high product quality and reliability. * Plan and execute product launches, ensuring seamless coordination with all relevant teams. * Introduce capabilities to do effective A/B testing of releases across test populations. * Provide training and support to team members on best practices, data tools and processes. * Drive innovation by identifying implementing new tools, technologies and methodologies. * Provide regular updates to stakeholders on product operations, performance and strategic initiatives. Qualifications * Minimum 3-5 years of experience in product analytics, data analysis or similar role. * Bachelor's degree in Data science, Statistics or Computer Science * Proficiency in data visualization tools like Tableau or Power BI. * Strong skills in analyzing large data sets using SQL or similar languages. * Experience with programming languages such as Python or R for advanced analytics. * Familiarity with A/B testing framework and methodologies. * Effective communication and presentation skills, with the ability to convey data insights. * Ability to define and measure key performance indicators aligned with business goals. * Experience with product delivery tools like Jira and Confluence. * Demonstrated experience solving performance and data issues by applying experience/knowledge. * Contributes to operational insights that inform product strategies and decision-making. * Familiarity with metrics like customer acquisition, retention, engagement and churn, particularly as they relate to product performance. * Focus on customer feedback, ensuring that products meet user expectations and customer satisfaction. Nice To Have: * Knowledge of web and mobile analytics tools. * Experience working with event tracking systems and tagging implementations. * Strong statistical analysis and hypothesis testing skills. * Background in quality assurance or testing and validation processes. * Experience conducting user testing and gathering feedback to improve the user experience. * Understanding of data modeling and interpreting large data sets to generate actionable insights. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary As a Cyber Security Incident Responder, you will be responsible for safeguarding our organization's digital assets by promptly identifying, analyzing, and responding to cyber security incidents. You will play a critical role in minimizing the impact of security breaches and preventing future incidents through proactive measures and continuous improvement of our incident response processes. Responsibilities * Monitor security alerts and logs to swiftly identify potential security incidents. * Investigate alerts and assess their severity and potential impact on the organization's systems and data. * Prioritize and triage incidents based on their criticality and urgency. * Conduct in-depth analysis of security incidents to determine their root cause, scope, and extent of compromise. * Coordinate with relevant teams to contain and mitigate the impact of security breaches. * Execute predefined incident response procedures and workflows to ensure a structured and effective response. * Implement temporary and permanent measures to restore affected systems and prevent further unauthorized access. * Perform digital forensics activities to gather evidence, reconstruct events, and support incident investigations. * Document findings and maintain chain of custody for forensic evidence in accordance with legal and regulatory requirements. * Communicate effectively with internal stakeholders, including IT teams, management, and legal counsel, to provide updates on incident response activities. * Prepare detailed incident reports documenting the timeline, impact, remediation actions, and lessons learned. * Collaborate with external parties such as law enforcement, regulatory bodies, and third-party vendors as necessary. * Participate in post-incident reviews and root cause analysis to identify gaps and weaknesses in existing security controls and processes. * Propose and implement enhancements to incident response procedures, tools, and training programs to strengthen the organization's cyber resilience. Qualifications * Bachelor's degree in Computer Science or related field; MA or MBA preferred * Advanced certifications such as CISSP, CISM, or GIAC are preferred * Minimum five years experience in Information Technology * Minimum three years of direct IT Security experience in Cyber Security operations and Incident Response * Experience performing event and log analysis including one or more of the following: Anti-Virus, Intrusion Detection Systems, Firewalls, Active Directory, Web Proxies, Data loss prevention tools and other security tools found in large enterprise network environments; along with experience working with Security * Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means * Solid working knowledge of networking technology and tools, firewalls, proxies, IDS/IPS, encryption, SIEM and EDR * Experience writing scripts, tools, or methodologies to enhance the investigative process At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $83,538.00 - $137,241.00/year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

News 12 is our award-winning, hyper local news station covering communities throughout Long Island, the Bronx, Brooklyn, Westchester, Hudson Valley, Connecticut and New Jersey. News 12 New York is our National streaming service for regional news, weather and News 12 originals. If you're committed to delivering high quality news and storytelling with a hyper local lens, we have positions available for both on and off-air talent with opportunities for development and growth. Job Summary News 12 is looking for a Freelance Meteorologist to be a presenter of weather information and other content for all platforms in a manner that is clear, engaging, and meaningful to news consumers. A passion for communicating weather information through graphics, verbally, and in writing is desired. Proficiency in weather analysis and forecasting is expected. Responsibilities * Ensure all content meet News 12 Network standards for journalistic integrity and production quality. * Assist in coordinating weather programming on multiple platforms. * Maintain deep level of familiarity with the state and region. * Respond to breaking weather news as required. Qualifications * Bachelor's degree in Meteorology or Atmospheric Science preferred, Master's degree is a plus * Minimum of five years of operational forecasting experience * Experience with TV weather graphics/animations and weather graphics systems * Exceptional weather judgment * Excellent news writing ability for all platforms, as well as proficiency in newsgathering equipment * Developed anchoring or other specialized skills to enhance newsroom operation * Flexibility to work any assigned shift * Online demos required We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $52,685.00 - $86,554.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Telecom Engineer role will be responsible for the day-to-day maintenance and management of all call routing within Lightpath. The engineer will need to work independently to ensure compliance with industry updates and guidelines. Ensuring the highest call completion ratios and optimal routing for both inbound and outbound calls via Lightpath's voice peering partners. The role will also participate in ongoing network architecture discussions around voice routing and trunking solutions. Responsibilities * Manage telecom routings to ensure proper call routing and completion. * Utilize industry standard LERG database to identify routing updates. * Design, implement, and maintain call routing policies across all switching platforms. * Contribute to telecom engineering and planning strategies for network enhancements. * Utilize knowledge of call routing techniques to ensure the most efficient use of resources. * Communicate complex technical and business issues/updates effectively summarizing issues for technical and senior management. * Represent Telecom Engineering as Subject Matter Expert (SME) during cross-functional initiatives with other teams. * Appropriately respond to and successfully deliver any and all ad hoc requests made by management. * Required to work outside of normal shift hours based on the needs of the business to include On-Call Coverage. Qualifications * 5+ years of progressive experience in telecom routing and translations. * Expert knowledge surrounding call routing and translations management on Lucent 5ESS and Metaswitch CFS. * Extensive knowledge of telecom hardware and carrier-based services (i.e.: PSTN Interconnection, Centrex, Hosted Voice, Enterprise Trunking). * Knowledge of the principles of traffic engineering, i.e.: Erlang calculations, trunk ratios, and network architectural technology. * Working knowledge of network signaling protocols (SS7, SIGTRAN, ISUP, SIP, H.248). * Strong problem-solving skills including root cause analysis, defining options for resolutions, and the ability to clearly articulate the options to internal technical and business individuals and third-party vendors. * Demonstrate initiative to build relationships both internally and externally with minimal supervision/direction from management with proven ability to manage multiple tasks/projects as well as lead small and or large, directed projects. * Network troubleshooting skills using tools such as ping and traceroute. Circuit (T1, PRI's Ethernet; etc.) troubleshooting and testing. * The ability to provide written documentation of complex technical issues/resolutions effectively summarize findings as well as business case preparation including RFI/RFPs. Strong interpersonal skills including the ability to effectively communicate complex technical concepts to non-technical end-users. * Must have excellent PC skills. Knowledge in Microsoft Office Suite software as well as Visio preferred. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $110,000- $120,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary We're looking for a Conversation Designer to join our digital team and shape the future of voice and chat experiences for millions of telecom customers. You'll own projects end-to-end: designing flows, training NLU, testing, and continuously improving conversations with data. Generative AI isn't optional here - it's part of your daily toolkit. Responsibilities * Design conversational flows for voice and chatbots, ensuring clarity, usability, and efficiency * Build and train NLU models (Dialogflow or similar), managing intents, utterances, and conversation structure * Apply Generative AI tools and prompting for conversation design, test case creation, and optimization * Create flow diagrams and documentation in Lucidchart or similar * Review performance data and make improvements based on containment, completion, and user feedback * Collaborate with developers, product managers, and analysts to align design with technical delivery and business goals * Contribute to persona design and tone guidelines to keep interactions consistent and customer-friendly Qualifications * 2-4 years of professional experience in Conversation Design, UX Writing, or related roles * Hands-on experience designing voice and chat experiences * Generative AI proficiency - practical use of LLMs and prompting as part of design work (required) * Proficiency with Dialogflow, Voiceflow, or similar conversational platforms * Skilled in Lucidchart or equivalent for flow mapping and documentation * Strong writing and grammar skills; copywriting experience is a plus * A portfolio or work samples showing flows, intents/utterances, or NLU design * Comfortable using JIRA or similar tools for tracking deliverables * Excellent communication, collaboration, and presentation skills * Bachelor's degree in a related field (e.g., UX Design, Linguistics, Communications, HCI) or equivalent work experience At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Director of Digital Strategy Insights is a key driver of innovation, responsible for guiding our organization's digital evolution. This role involves monitoring emerging technologies and market trends, identifying strategic opportunities to leverage data and technology, and leading initiatives that streamline business processes and create a seamless, simplified customer experience. The ideal candidate is a creative and analytical thinker who can bridge the gap between technical teams and business stakeholders to turn innovative ideas into measurable business results Responsibilities * Develop Digital Strategy: Create a clear, actionable digital transformation roadmap that aligns with the organization's business objectives and market demands. * Evaluate Emerging Technology: Stay ahead of technological trends, including AI, data analytics, automation, and cloud computing, to identify opportunities for competitive advantage. * Drive Business Process Optimization: Analyze existing business workflows and partner with cross-functional teams to implement technology-based solutions that increase efficiency, reduce costs, and improve productivity. * Analyze Data and Insights: Use data analytics and visualization tools to collect and interpret information from various sources. Synthesize research findings to inform strategies and measure the effectiveness of digital initiatives. Works closely with Chief Data Office on enterprise-wide insights along with tracking and measurement of digital progress. * Enhance Customer Experience: Analyze customer journeys and digital touchpoints to identify opportunities to simplify and improve the customer experience. * Lead Change Management: Act as a change agent by communicating the vision for transformation, addressing concerns, and inspiring teams to adopt new digital tools and ways of working. * Manage Projects: Oversee the planning, execution, and delivery of digital initiatives, ensuring they are completed on time, within budget, and meet business requirements. * Collaborate with Stakeholders: Build and maintain strong partnerships with internal teams (e.g., IT, marketing, operations) and external vendors to ensure successful project implementation. Qualifications * Education: Bachelor's degree in Business, Computer Science, Marketing, or a related field. An MBA or other relevant master's degree is a plus. * Experience: Proven track record in digital strategy, business analysis, or product management, with significant experience in leading digital transformation projects. * Analytical Thinking: Excellent problem-solving skills with a focus on data-driven decisions. Experience with analytics and business intelligence tools (e.g., Tableau, Power BI). * Business Acumen: A deep understanding of business operations, customer insights, and the ability to connect technological solutions to business goals. * Communication: Exceptional verbal and written communication skills with the ability to articulate complex strategies and insights to diverse audiences, including senior leadership. * Leadership and Collaboration: Proven ability to influence and lead cross-functional teams without direct authority. Must be a collaborative team player. * Project Management: Solid understanding of project management methodologies (Agile, Waterfall) and experience overseeing project timelines, budgets, and resources. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Cash Management team supports customers and internal groups in processing and reconciliation of customer cash payments. Responsibilities * Evaluate, research and resolve customer payment processing issues via on-line web tools and data provided from reports. * Responsible for maintenance of customer payment options, including: reporting billing & processing system issues that hinder the performance of the database. * Coordinate adjustments and payment applications of customer accounts consistent with department standards and procedures. * Process manual local area payments, bulk management invoicing, lockbox exceptions, and credit cards. * Responsible for deposit preparation, including daily transmittal forms, deposit slips, and pick up logs. * Responsible for balancing lockbox deposits and following department process and procedure to address discrepancies. * Manage internal mailboxes, phone calls, faxes and subscriber inquiries ensuring issues are resolved within compliance. * Provide customer service billing support, explaining billing statements, processing customer payments for service, and issuing credits and debits. Qualifications High School Diploma or equivalent required Experience in banking or telecommunication industry, including billing and order processing is preferred Working knowledge of windows-based software (Microsoft Word, Excel, Access) Demonstrated analytical and mathematical proficiency Demonstrated problem solving proficiency in resolving customer issues Ability to work flexible hours, including evenings, weekends, holidays and overtime as required At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $33,482.00 - $55,007.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: * Work closely with team members on meaningful projects that drive results. * Collaborate across departments, gaining exposure to different areas of the business. * Explore and apply AI tools and technologies as part of project work and problem-solving. * Be an active part of a supportive, team-oriented culture. * Contribute fresh ideas and take ownership of tasks that make an impact. Job Function: A Desktop Support Analyst Intern is a hands-on position responsible for providing customer focused, responsive, support and administration for IT assets throughout the company footprint. The position will interact with other teams across the organization as needed to provide superior support and issue resolution. Success in this position will require a person who is self-motivated, focused on attention to detail, possesses strong interpersonal skills, has an outstanding professional attitude, and is able to drive results. Duties and Responsibilities: * Providing installation, testing, and setup of supported hardware and software. * Working within the team and other support staff in recognizing, identifying, isolating, and resolving problems with information systems products and services. * Providing support in resolving complex computer and/or network problems. * Supporting remote locations and remote workers and assisting remote support technicians, as needed. * Imaging and maintaining all supported systems. These might include Desktops, Laptops, Printers, Monitors, Mobile Devices, and associated equipment. * Documenting knowledge articles to support troubleshooting and resolution. * The Analyst will partner and coordinate with corporate IT resources to understand and minimize the impact of potential widespread issues. Qualifications/Requirements: * Entering senior year of an undergraduate program or be recent graduates of an undergraduate or master's program in Computer Science, Information Technology, or a related field. * Candidate must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. * Must have an interest in learning a support role, troubleshooting hardware and software issues for mid to large-size organizations with employees in multiple locations. * Strong ability to manage their own day-to-day operations of a desktop ticketing queue and assigned projects. * Must be willing to acquire strong customer service skills with the ability to solve issues over the phone and in person. * Must be willing to acquire experience with PC/Mac and laptop imaging and refreshes. * Strong problem-solving skills and the ability to prioritize requests. * Strong analytical skills to participate in technological discussions and decision-making. * Strong verbal and written communications skills. Key Measures of Success * Meet all established SLAs/Timelines for resolving trouble tickets, onboarding new employees or ad hoc requests. * Ensure all asset requests are fulfilled in a timely manner minimizing business disruption. * Successfully complete all projects on time. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Talent Acquisition Enablement Team drives excellence and operational support for Talent Acquisition. We design and execute strategies around technology, processes and analytics to enable efficient and compliant recruiting practices. Our team partners closely with recruiters and TA leadership to streamline workflows, optimize tools, and provide resources that empower hiring teams to attract and hire exceptional talent. We also oversee key systems and vendor relationships, ensuring alignment with organizational policies and regulatory requirements. We are currently seeking an Associate level team member for a contract opportunity starting in 2026. Responsibilities * Manage and resolve tickets by responding to recruiter and employee inquiries related to recruiting processes, systems, and policies, ensuring timely and accurate support. * Drive the Green Card requisition process by creating and posting roles, reviewing resumes, completing documentation, and coordinating with Mobility team, hiring managers, and external counsel. * Run weekly compliance reports, distribute findings to recruiters for corrective action, and follow up to ensure all items are addressed and completed accurately and on time. * Coordinate recruitment marketing activities and virtual/in-store event setups on Indeed, including creating flyers, managing trackers, and partnering with recruiters for follow-up. * Partner closely with HR Business Partners and Employee Relations managers to provide timely updates on candidates in the recruiting process, while assisting internal candidates in connecting with recruiters for next steps. Qualifications * High school diploma or GED required; bachelor's degree preferred. * 1-2 years of experience in Talent Acquisition, HR, or a related administrative role. * Experience creating reports with formulas and pivot tables in Excel. * Experience with SAP SuccessFactors or similar HRIS/ATS preferred. * Strong attention to detail and ability to manage multiple priorities in a fast-paced environment. * Background in supporting high-volume recruiting, onboarding, or HR operations strongly preferred. * Proven ability to review and validate data for accuracy and compliance. * Excellent communication and collaboration skills with the ability to work across teams and functions. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. This is a contract role and incumbent will be paid through a third party. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $20 to $30 per hour. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: * Work closely with team members on meaningful projects that drive results. * Collaborate across departments, gaining exposure to different areas of the business. * Explore and apply AI tools and technologies as part of project work and problem-solving. * Be an active part of a supportive, team-oriented culture. * Contribute fresh ideas and take ownership of tasks that make an impact. Job Summary: The Product Manager Intern position shall assist Lightpath's Product Organization in the creation of reporting, Product Management workflow tasking and financial analysis. The candidate will work alongside other Product Managers and will learn the telecom business. The position will also assist with system integration efforts and help with data supporting the various stages of product development and workflow. The ideal candidate should have a general curiosity about the telecom sector and want to know more about Product Organizations and how they contribute to the overall success of the business. The Product Manager intern will work with account management teams, billing teams, marketing group, engineering, as well as other Product Managers to document user responses to a product, develop templates and strategies to increase productivity and improve the products. The Product Manager Intern may learn new things such as software development, agile methodologies, and product lifecycle management. A successful internship candidate will learn the following by the end of the summer. * The overall product lifecycle from concept to launch, support and end of life * Financial analysis of product cost structure including Gross margin, Net Present Value, Internal rate of Return and various other financials related to products * Workflow processing/documentation including but not limited to Sales Order processing, Order entry, Circuit Design, Service Delivery, Billing and Support * Ongoing migration activities, product reporting, and have input into the direction of approach for future products/roadmap Qualifications: * Eligible candidates should be entering their senior year of an undergraduate program or be recent graduates of an undergraduate or master's program. * Candidate must be local to one of our office locations. (Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY). * Bachelor's degree in computer science, engineering, business, or related field of study required. * Strong understanding of business fundamentals of a product and market (like share gains, profitability, addressable market). Clear understanding of cost structures and accounting principles. * Prior internship experience a plus. * Proficient in advanced Excel, Word, PowerPoint & MS Project. SFDC experience is a plus. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary We are seeking an entry-level IP Network Site Reliability Engineer (SRE I) to join our IP Engineering team. This role is designed for early-career professionals with a foundation in networking or systems administration who are eager to build expertise in network reliability engineering. As a Level 1 IP Network SRE, you will support the operation, monitoring, and stability of core IP transport systems. You will work with senior engineers to automate repetitive tasks, respond to incidents, and learn how to scale and secure large, carrier-grade IP networks. Responsibilities * Monitor the health and performance of IP transport networks (core, edge, and aggregation). * Support day-to-day operations, including configuration changes, upgrades, and routine maintenance * Assist with troubleshooting incidents related to routing protocols (BGP, OSPF, IS-IS), MPLS, and VPN services. * Execute runbooks and follow standard operating procedures for incident response and escalation. * Develop basic automation scripts (Python, Bash) to reduce manual network tasks. * Collect and analyze metrics, logs, and alarms from monitoring systems. * Participate in an on-call rotation with guidance and mentorship. * Document troubleshooting steps, network changes, and lessons learned. * Collaborate with cross-functional teams (Systems, Security, Operations) to deliver reliable network services. Qualifications * Bachelor's degree in computer science, Information Technology, Media Technology, or equivalent practical experience. * 0-2 years of experience in systems administration, IT operations, video engineering, or SRE-related work. Internship or project-based experience with routing and switching is a plus. * Basic understanding of IP networking fundamentals: TCP/IP, subnetting, DNS, DHCP, and VLANs. * Familiarity with routing protocols (BGP, OSPF, IS-IS) and MPLS concepts. * Exposure to carrier-grade platforms (Cisco, Juniper, Nokia, or Arista) is desirable. * Scripting experience (Python, Bash, or PowerShell) for automation tasks. * Exposure to monitoring/observability tools (SNMP, Prometheus, Grafana, ELK, Splunk, etc.). * Awareness of cloud networking concepts (AWS, Azure, GCP) is a plus. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66,830.00 - $109,793.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

News 12 is our award-winning, hyper local news station covering communities throughout Long Island, the Bronx, Brooklyn, Westchester, Hudson Valley, Connecticut and New Jersey. News 12 New York is our National streaming service for regional news, weather and News 12 originals. If you're committed to delivering high quality news and storytelling with a hyper local lens, we have positions available for both on and off-air talent with opportunities for development and growth. Job Summary News 12 is looking for a Freelance Studio Director to direct live and taped newscasts and programs using studio automation. To operate production equipment technically and creatively and to lead activities of studio crews. The ideal candidate will have the ability to direct studio productions through accurate calling and coordination of video, audio, and graphics elements for distribution across all platforms. Responsibilities * Oversee studio productions for quality control. * Work with producers to execute details of effective programs. * Follow graphic format stylebook in production of programs. * Direct and coordinate efforts of assigned studio personnel. * Be available to work nights, weekends and holidays as required. * Participate in special projects and perform other duties as assigned. Qualifications * Bachelor's degree in Television Production or Broadcasting preferred, Master's degree is a plus. - Minimum of one-year experience as a television director * Ability to direct using studio computer automation equipment, Grass Valley Ignite * Ability to direct technically complicated live programming * Ability to interpret and code newscast rundowns * Strong knowledge of production equipment, and methods and techniques for live & taped productions * Knowledge of video/audio signal, tape dynamics * Ability to work quickly under pressure in an on-air environment * Knowledge in current and emerging newscast technologies * Flexible hours, including mornings, nights, weekends & holidays We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $37,500.00 - $61,607.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary As the Director of Cyber Security Engineering, you will lead the strategic vision and implementation of advanced security frameworks, leveraging automation and AI/ML to enhance threat detection, response, and secure digital transformation across hybrid and multi-cloud environments. This role requires deep expertise in Zero Trust Architecture, SASE, CSPM, AI/ML, DevSecOps practices, NDR, WAF and Firewalls. You will oversee a team of security professionals and collaborate with IT, Architecture, engineering, and business units to ensure the protection of Optimum's assets. The Director will be a forward-thinking leader with a passion for innovation, resilience, and secure digital transformation. Responsibilities * Develop and execute a comprehensive network and cloud security strategy aligned with business objectives. * Oversee platform engineering for security controls: VPAM/PKI, key management/HSM, log pipelines, DDoS, WAF, remote access, and network firewalls. * Network & ISP security: engineer and operate DDoS scrubbing/runbooks; authoritative DNS/DNSSEC and ADC/WAF hygiene for customer-facing properties; coordinate policy distribution with backbone automation/orchestration. * Lead the adoption of Zero Trust Architecture and SASE frameworks across enterprise and cloud environments. * Hybrid Cloud and Emerging Technology such as AI/ML security: enforce Secure by Design guardrails for all Cloud and AI workloads (data boundaries, private tenancy, model and prompt protections, monitoring for misuse). * Software supply chain security: vendor security management enforced with Zero Trust Networking concepts * Oversee Cloud Security Posture Management (CSPM) and Cloud Workload Protection (CWPP) tools. * Collaborate with DevOps teams to embed and maintain security into CI/CD pipelines (DevSecOps) for cloud deployments. * Incorporate AI/ML-driven practices to enhance cybersecurity posture, improve threat detection and response times, and ensure a more secure digital transformation. * Enhance the security of corporate AI/ML initiatives, protect sensitive data, and aid the development of resilient systems that drive innovation while maintaining trust and compliance. Qualifications * Bachelor's degree in Computer Science, Cybersecurity, or related field; Master's preferred. * 15+ years of cybersecurity leadership experience, including network and cloud security. * Experience with AWS, Azure, and GCP security controls. * Expertise in Zero Trust, SASE, CASB, CSPM, CWPP, NDR, AI/ML Security, WAF, and Firewalls. * Proven experience on utilizing automation best practices to drive efficiencies and cost savings. * Strong understanding of security protocols, cryptography, authentication, and authorization. * Proven ability to lead cross-functional teams and manage complex projects. * Excellent communication and stakeholder engagement skills. * Relevant certifications: CISSP, CCSP, CISM, AWS Security Specialty, Azure Security Engineer. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $155,509.00 - $222,156.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. We're looking for interns who are eager to learn, contribute, and grow in a collaborative environment. As an intern, you'll have the opportunity to: * Work closely with team members on meaningful projects that drive results. * Collaborate across departments, gaining exposure to different areas of the business. * Explore and apply AI tools and technologies as part of project work and problem-solving. * Be an active part of a supportive, team-oriented culture. * Contribute fresh ideas and take ownership of tasks that make an impact. Job Summary: The Network Planning & Engineering Intern will be responsible for modelling equipment within Netcracker and establishing a dashboard within Tableau. The Intern will be working on uploading documents onto the Engineering Wiki page. Although the Intern will work in a team-based environment, it is expected that he/she will be self-motivated, have good attention to detail and able to complete work tasks with an outstanding professional attitude. Duties and Responsibilities: * Creating Network Device Grooming Tool / Report to vet through all TDM Trunks and identify trunks with no Child Circuits for disconnect and to consolidate low utilized TDM trunks within Netcracker. * Create RFA AI Agent Search Tool: an AI BOT to source the Engineering Wiki to answer RFA potential questions. * Present project ideas to individuals and groups. * Provide a weekly status report with the Network Engineering Management and Team. * The Intern will work closely with all related management teams to fulfill business requirements and contribute to successful implementation of project. * The Intern will work with the Transport Engineering team to perform data mining efforts within Netcracker and develop a summarized report within Excel. * Transport Engineering and Capacity Planning team to create an AI BOT to answer RFA questions from the Lightpath Fulfillment business units sourcing the Network Planning and Engineering Wiki page. Qualifications: * Eligible candidates should be entering their senior year of an undergraduate program or be recent graduates of an undergraduate or master's program. * Candidates must be local to one of our office locations. Bethpage NY, NYC, Golden CO, Wakefield MA, White Plains NY. * Bachelor's Degree-in progress or higher in Computer Applications and Machine Learning or related discipline from an accredited program. * 0 to 3 years of professional experience, ideally in Telecommunication experience or closely related field. * Demonstrated understanding of optical theory, transport technologies and the operation of optical transport systems (including SONET, SDH, DWDM (ROADM and OADM). * Experience with Netcracker or similar Planning and Provisioning tools. * Strong working knowledge of Microsoft Office, Visio & various operational Support Systems for internal and external presentations and complex network schematics. * Have basic knowledge and skills related to programming in Python and machine learning models. * Ability to work in a collaborative environment and willingness to convey ideas among team. * Excellent verbal, written, and interpersonal communication skills. * Experience in problem solving with stakeholders, clients, and teammates. * Ability to work and learn independently. * Ability to build and foster collaborative relationships. * Strong problem-solving skills, self-management and the ability to multitask. * Excellent Documentation and Communication ability. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $18.00- $20.00/hour. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.