Alvarado Hospital jobs

Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Care Coordinator will work as part of an interdisciplinary care team providing care management for DSNP members with medical, behavioral, and social needs, including Severe and Persistent Mental Illness (SPMI). The Care Coordinator serves as the Interdisciplinary Care Team Lead for members with low to moderate complexities and acts as a key partner in navigating Mass General Brigham Health Plan, MassHealth, and Medicare services. As an expert on the interdisciplinary team, the Care Coordinator conducts assessments, develops member-centered care plans, coordinates care, provides health education, and collaborates with providers to ensure comprehensive support. The Care Coordinator engages with Community-Based Organizations to support social engagement, recovery, Social Determinants of Health, wellness, and independent living. This position requires a hybrid work model, including practice-based, remote work, and in-person home and community visits to members when needed. The member population will include residents of Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. Job Summary This position's responsibilities and caseload may be adjusted based on enrollment trends. * Collaborate with interdisciplinary care teams-including primary care providers, specialists, LTSC, and GSSC-to support program enhancements, process improvements, and comprehensive care coordination. * Participate actively in interdisciplinary care team meetings and establish consistent communication and reporting with providers and enrollees to review status, progress, and address challenging situations. * Develop, update, and implement individualized, enrollee-centered care plans in partnership with enrollees and the care team, incorporating self-care, shared decision-making, and behavioral health considerations. * Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person methods to evaluate clinical status, identify needs, and provide ongoing community-based care management or referrals as appropriate. * Monitor enrollees' clinical status, identify early signs of deterioration, and intervene proactively to prevent unnecessary hospitalizations; act as clinical escalation point for urgent issues, providing triage and care coordination. * Provide enrollee and family health education, coaching, and routine engagement tailored to individual needs, facilitating access to providers and supportive services. * Utilize electronic medical record systems to accurately document, monitor, and evaluate interventions and care plans in compliance with DSNP regulations and organizational policies. * Serve as a clinical resource and lead interdisciplinary care team member for assigned enrollees, supporting compliance initiatives, quality assurance, and collaboration with care management leadership. * Perform additional duties as assigned by supervisors to support the overall goals of care management and enrollee well-being. Qualifications What You'll Bring Qualification Requirements: * Bachelor's Degree * 1+ years of direct clinical experience (community case management) * Valid Driver's License and reliable transportation * Competency in working with multiple health care computer platforms (e.g. EPIC) Preferred Skills: * Experience with Dual Eligible Populations (Medicare and Medicaid) * Experience working with individuals with complex medical, behavioral, and social needs * NCQA knowledge Additional Knowledge, Skills, and Abilities * Exceptional communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams * Critical thinking and problem-solving skills. Demonstrates autonomy in decision making * Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed * Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities * Competency in working with multiple health care computer platforms * Ability to work effectively in a complex fast paced medical environment and multiple practice locations * Ability to work independently while contributing to a collaborative team environment * Knowledge of healthcare and community services to assist enrollees effectively * Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required * This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT * This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) * Must be local, ideally in Eastern, MA with the ability to travel to the community. * This role offers autonomy to build own schedule to accommodate members' needs. * Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, this depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employee must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $54,308.80 - $78,904.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Join a skilled team to help impact MGB's data and transform complex healthcare data into actionable insights! * Full Time * Comprehensive Benefits * PTO accrues day 1 * Hybrid Working Model The Hospital Integrated Research Organization (HIRO) at Mass General Brigham is a strategic, data-driven initiative focused on streamlining industry-sponsored research and generating high-quality real-world evidence (RWE). We are seeking a highly motivated and detail-oriented Data Analyst to join our team. This teammate will play a key role in supporting HIRO's RWE initiatives by transforming complex healthcare data into actionable insights. The ideal candidate is passionate about healthcare data and analytics, thrives in a collaborative and fast-paced environment, and brings a strong blend of technical expertise and communication skills. Reporting to the Director of Data Science and Analytics (DSA), the Data Analyst will work cross-functionally to support research and operational goals through data extraction, analysis, and visualization. Qualifications Key Responsibilities * Extract, clean, and analyze large-scale healthcare datasets from diverse sources (e.g., EHRs, claims, registries). * Ensure data quality, integrity, privacy, and security in compliance with HIPAA and institutional policies. * Develop and maintain data models, dashboards, and reports to support research and operational decision-making. * Identify trends, patterns, and anomalies to generate actionable insights. * Conduct ad hoc analyses and respond to data requests from internal stakeholders. * Communicate findings clearly through visualizations and presentations tailored to both technical and non-technical audiences. * Collaborate with cross-functional teams to support data-driven strategies and initiatives. * Stay current with healthcare data standards, analytics tools, and industry best practices. Qualifications * 1-2 years experience extracting healthcare EMR data using SQL highly preferred * Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Health Informatics, or a related field. * Minimum of 2 years of experience in a data analyst or similar role, preferably in a healthcare or clinical research setting. * Strong SQL skills required for data extraction, transformation, and reporting. Candidates must demonstrate advanced proficiency in writing, optimizing, and troubleshooting complex queries, with working familiarity with SQL Server environments. * Proficiency in at least one analytical programming language such as Python or R. * Experience working with healthcare data (e.g., EHRs, claims, registries); familiarity with data standards such as OMOP is a plus. * Experience with data visualization tools (e.g., Tableau, Power BI) is desirable. * Advanced proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word. * Strong analytical thinking, attention to detail, and problem-solving skills. * Excellent organizational and time management abilities; capable of managing multiple priorities in a fast-paced environment. * Strong written and verbal communication skills. * Ability to work independently and collaboratively within a team-based structure. Additional Job Details (if applicable) Working Model * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station using MGB issued equipment, including use of Teams Video Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity Reporting to Manager for Utilization Management, the Utilization Management Resource Specialist (UMRS) works collaboratively with the Utilization Management Case Managers (UMCM), Clinical Operations, Revenue Cycle Operations, and the Physicians Advisors providing direct administrative support to the utilization review processes and to the department. The UMRS must have strong communication skills and the ability to converse comfortably with internal and external customers. The position requires a high degree of flexibility, independence and willingness to participate in multiple activities and provide support to all members of the MGB team. Job Summary Primary Responsibilities Work collaboratively with MGB Utilization Management to support an efficient, cost effective, and compliant utilization plan and care needs along the continuum. This may include, but is not limited to: * Provides direct support to the utilization management case managers * Provides reports to internal and external customers * Conducts daily data collection per direction of UM leadership. * Checks UR line for voicemails * Faxes/emails communications to internal and external customers * Manages email communication from payors by entering requests into the payor request folder, entering requests into the peer to peer folder, forwarding payor emails to appropriate CM staff. * Enters approved LOS from payors in EPIC * Enters denials in the retro folder and documents the denial in auth cert. * Works collaboratively with Admitting ensuring the patient has correct insurance entered and appropriate prior authorization. * Manages all incoming faxes/emails * Scans mail, memos, and other documents and enters approvals in EPIC * Assists in escalating payor authorizations for patients going to rehab * Updates payor dictionaries Qualifications What You'll Bring Requirements: * High School Diploma Preferences: * Associate's Degree * 2+ years related experience (medical terminology, Electronic Medical Records (EMR), hospital utilization management or case management, prior authorization, etc.) Additional Knowledge, Skills and Abilities: * Familiarity with community services/resources. * Ability to maintain effective working relationships with patients/families. * Strong assessment and crisis intervention. * Excellent interpersonal skills. * Excellent collaboration, customer service and advocacy skills. * Excellent written and verbal communication skills. Additional Job Details (if applicable) Schedule and Work Model * Full-time (40 hours) Monday through Friday, standard business hours. * Remote / Work from Home. Employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions * Assist in troubleshooting and resolving technical issues. * May provide user support for software applications and hardware devices. * Help maintain accurate and up-to-date records of systems. * Assist with data entry, validation, and reporting tasks. * Assist in monitoring and maintaining system performance and security. * Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities * Basic understanding of information systems and healthcare technology preferred. * Familiarity with Microsoft Office Suite and database management tools. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Principal Duties and Responsibilities: Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time: * Review medication regime with patient to determine which medications need to be dispensed * Process medication orders confirming that they are billed to all third parties correctly * Monitor patient concerns, charts and profiles to meet their medication therapy needs Support MGBSP Patient Needs: * Answer patient questions about the service, insurance issues, financial assistance needs, etc. * Ensure all questions are answered timely and accurately * Ensure clinical questions are appropriately escalated to a pharmacist * Ensure employee back-up coverage is trained and knowledgeable * Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: * Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide * Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served * Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications * Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: * Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits * Understand billing primary, secondary and tertiary insurance claims * Resolve any billing issues and obtain Prior Authorizations for medications. * Obtain benefit information and verify patient insurance eligibility and level of coverage * Cross train within PCC roles as directed to support emergent and ongoing business needs. Qualifications * Pharmacy technician experience, or equivalent combination of education and related experience working directly with patients in a healthcare setting. Experience with prior authorizations and their renewal, and medication and financial assistance renewals are a plus. * Computer skills (Microsoft Office, Excel, Word, Access). Experience with Pharmacy, EPIC or similar medical record software a plus. License/Certification/Registration: * Registered with State Board of Pharmacy or willingness to become registered upon hire. * CPhT-Certified Pharmacy Technician License in the State of Massachusetts. Minimum Experience: * High School diploma/GED Preferred Experience: * Four-year degree in healthcare-related field or four-year degree and experience in a healthcare setting. * Experience working with patients receiving Specialty Medications. * Proficiency on other languages a plus Additional Requirements: * Responsible for confidential data: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know * Excellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology * Provide On-call support on a scheduled rotation * Respect the confidentiality of all information, including information regarding patients, staff members or * Health System business issues and share information only with those who need to know. Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary Additional Job Details (if applicable) * M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) * 100% onsite for the first 90 days, average 1-2 days per week after 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. December 2025 & January 2026 start dates are open for the sites below: North Region, Marblehead, MA and Swampscott, MA South Region, Jamaica Plain East Region - Boston and surrounding Regional, Complex Care Coordinator, Multiple Locations The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients and their care team, will include Somerville and Community Practices in assigned regions; North (North Shore), South, East and West/ Metro West Bilingual candidates highly preferred! Regions are comprised of practices within. Depending on region, sites include Boston, surrounding areas: Metro West, North Shore, South Shore and Boston proper (East). North region includes New Hampshire sites within region. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: * Keep patients healthy and at home as long as possible * Better understand our patients' health needs to guide timely and effective care * Use performance and benchmark data to identify and act on opportunities for improvement * Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do * Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. * Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. * Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. * Assist patients in understanding and adhering to their care plans. * Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. * Educate patients and their families about their medical conditions, treatment options, and self-care strategies. * Ensure that patients are informed and empowered to actively participate in their healthcare decisions. * Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring * Bachelor's Degree in a health-related field, public health, or human services. * Related experience in lieu of degree may be reviewed and considered. * Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. * Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. * Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success * Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. * Prior experience in managed care, care management, or hospital-based care coordination. * Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. * Excellent communication and interpersonal skills. * Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. * Exceptional organizational and time management skills. * Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get * Great benefits and retirement plans * Experience navigating a large healthcare system as a liaison to patients * Valuable connections in your assigned region * Experience in a fast paced, mission driven organization where the patient comes first * Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address * M-F Eastern Business Hours * Reliable transportation required * Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West * Up to 5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week * Monthly meetings onsite in Somerville, scheduled with notice * Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs * Remote work requires stable, secure, quiet, HIPPA compliant working station Other Regional details, South Bilingual Spanish / English highly preferred for Jamaica Plain, MA Bellingham, MA Braintree, MA Brookline, MA Foxboro, MA Franklin, MA Medfield, MA Nantucket, MA Oak Bluffs, MA Pembroke, MA West Roxbury Westwood Weymouth/Pembroke West Newton, MA Wellesley, MA Andover, MA Bedford, MA Belchertown, MA Burlington, MA Concord, MA* Deerfield, MA Easthampton, MA Framingham, MA Hopkinton, MA Milford, MA Millis, MA Natick, MA Norwood Needham Newton* Waltham, MA Walpole, MA Watertown, MA Wellesley, MA West Roxbury, MA East Boston, MA (Downtown) Charlestown, MA Chelsea, MA Chestnut Hill Everett, MA Medford, MA Revere, MA Somerville, MA North Marblehead, MA and Swampscott, MA Merrimack Valley Peabody, MA Beverly, MA Danvers, MA Lynn, MA Newburyport, MA/ Peabody, MA Haverhill/Lawrence, MA Rowley, MA Salem, MA Saugus, MA Practices can also include Cape Code area - Woods Hole and the Islands (Martha's Vineyard Oak Bluffs, MA and Nantucket Cottage Hospital) New Hire will be aligned to region and practices within based on business need and proximity Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.00 - $35.77/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. * Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. * Provides research and follow-up for inquiries from Customer Service. * Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. * Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. * Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. * Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities * Strong knowledge of medical billing and payer requirements. * Excellent leadership and team management skills. * Proficiency in billing software and electronic health records (EHR) systems. * Strong analytical and problem-solving abilities. * Exceptional communication and interpersonal skills. * Ability to handle multiple tasks and work under pressure. * Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Community-based Clinical Care Manager, Registered Nurse for our Duals plans, we are hiring for three Clinical Care Managers within our communities! The Clinical Care Manager Nurse requires an active RN license and the ability to accommodate a hybrid work model that requires travel in the area M-F, including practice-based, remote work, and in-person home and community visits to Duals members. The ideal candidate will reside in Eastern, MA area, given our membership. Clinical Care Managers (3 total) will be geographically aligned, within proximity, as member enrollment progresses. The population will primarily include enrollees residing in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The Clinical Care Manager's responsibilities and caseload may be adjusted based on enrollee enrollment trends. Job Summary The Opportunity Mass General Brigham Health Plan seeks a Registered Nurse (RN) Clinical Care Manager to work as part of an interdisciplinary care team providing care management for health plan enrollees with complex medical, behavioral, and social needs, including Severe and Persistent Mental Illness (SPMI). As a clinical expert on the interdisciplinary team, the Clinical Care Manager conducts assessments, develops enrollee centered care plans, coordinates care, provides health education, and collaborates with providers to ensure comprehensive support. This position requires an active RN license and a hybrid working model, including practice-based, remote work and enrollee in-person home and community visits as needed. The population will primarily include enrollees residing in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The Clinical Manager's responsibilities and caseload may be adjusted based on enrollee enrollment trends. What You'll Do: * Collaborate with the interdisciplinary care team-including LTSC, GSSC, primary care providers, and specialists-to support program enhancements, process improvements, and comprehensive care coordination. * Participate in interdisciplinary care team meetings, ensuring medication reconciliation, timely follow-ups after hospitalization, quality gap closures, and consistent communication with providers and enrollees. * Develop, update, and implement individualized, enrollee-centered care plans in collaboration with enrollees and the care team, incorporating self-care, shared decision-making, and addressing behavioral health needs. * Conduct outreach, assessments, and home visits using telephonic, electronic, or in-person methods to evaluate clinical status, identify needs, and provide ongoing community-based care management or appropriate referrals. * Monitor enrollees' clinical status for early signs of deterioration, proactively intervene to prevent unnecessary hospitalizations, and act as the clinical escalation point for urgent issues through triage, telephonic support, and care coordination. * Provide health education, coaching, and routine engagement to assigned enrollees, proactively addressing questions, concerns, and facilitating access to providers and supportive services. * Utilize electronic medical record systems to accurately document, monitor, and evaluate enrollee interventions and care plans, ensuring compliance with DSNP regulations and internal policies. * Serve as a clinical resource and lead interdisciplinary care team member for assigned enrollees, supporting compliance initiatives, quality assurance, and collaborating with care management leadership on challenging cases. * Perform additional duties as assigned by supervisors to support care management goals and promote enrollee well-being. Qualifications Qualifications * Associate's Degree Nursing required or Bachelor's Degree Nursing preferred * Massachusetts Registered Nurse required * Basic Life Support [BLS Certification] preferred * At least 2-3 years of experience in health plan or community case management is highly preferred * Experience with Dual Eligible Populations (Medicare and Medicaid) highly preferred * Certified Case Management Certification preferred Skills for Success * Exceptional communication abilities with active listening skills * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Ability to establish strong rapport and relationships with patients and staff. * Proficient in Microsoft Office and industry related software programs. * Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. * Ability to maintain client and staff confidentiality. * Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care. * Knowledge of Healthcare and Managed Care preferred. Additional Job Details (if applicable) Working Model Required * M-F Eastern Business Hours required 830a-5pm ET * This is a full-time, benefits eligible role * Onsite Practice-based, remote work and enrollee in-person home and community visits * Weekly multiple, variable days in the field needed * Reliable transportation and valid driver's license required * Must be local, ideally in Eastern, MA. Community capable with autonomy to build own schedule to accommodate members' needs. * The Clinical Care Manager must be flexible for training, field work and business needs, this can very per week in person, as well as telephonic or virtual assessments are possible. * Field work may be increased as the program launches * Remote working days require stable, quiet, secure, compliant working station Our goal will be to geographically align Clinical Care Managers (3), this depends on residence, and can vary based on business needs, member enrollment and team staffing. The population will primarily include enrollees residing in Essex, Middlesex, Suffolk, and Norfolk counties. The Clinical Care Manager's responsibilities and caseload may be adjusted based on enrollee enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $58,656.00 - $142,448.80/Annual Grade 98TEMP At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Digital is hiring a vital member of the team, Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III Full Time Comprehensive Benefits PTO starts to accrue day 1 Hybrid Working Model Job Summary Summary The Payment Card Industry Data Security Standard (PCI DSS) Information Security Analyst III serves as the lead of Mass General Brigham's PCI DSS compliance program within Digital Information Security. The incumbent will be a subject matter expert in Payment Card Industry Standards, related technical infrastructure, and audit compliance. They will be responsible for leading Mass General Brigham up to the next level of PCI Compliance as an organization that processes payment card data. This role is responsible for assessing if MGB's information assets are protected in accordance with all PCI-DSS policies, controls, industry standards, and frameworks. They will work to develop, implement, and maintain a comprehensive information compliance program that encompasses all aspects of the PCI compliance management lifecycle-including scoping, control validation, evidence collection, remediation tracking, and annual third-party assessments. The PCI Information Security Analyst III will act as a strategic partner to internal stakeholders and external assessors, ensuring that cardholder data is properly secured, regulatory obligations are met, and enterprise risk is minimized. Essential Functions * Acts as a subject matter expert leader within the team, guiding and mentoring junior and mid-level teammates. * Drives innovation by researching and proposing improved security solutions and technologies within their domain. * Solves complex business problems, including system-wide issues and critical incidents by applying technical and security subject matter expertise in support of business goals. * Drives cross-functional collaboration with vendors, partners and stakeholders to maximize the effectiveness of our solutions. Qualifications * Associate's Degree Related Field of Study required * Bachelor's Degree Related Field of Study highly preferred * Can this role consider and review experience in lieu of a degree? Yes * Relevant experience 5-7 years required Skills For Success * Expertise in cybersecurity concepts within their domain. * Strong understanding of cybersecurity concepts outside of specific individual domain. * Expertise with the tools and solutions supported by the team. * An ability to apply original and innovative thinking to produce new ideas. * Strong leadership, communication and project management skills. * Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. Additional Job Details (if applicable) Working Model & Additional Details * M-F Eastern Business Hours required * Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs) * 1-2 onsite days per week generally, must be flexible for business needs * Remote working days require stable, secure, quiet, compliant working station with MGB issued equipment The salary range for this position is $92,102.14 to $155,032,25 annually. At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law. Job Overview The Physician Liaison effectively plans, analyzes, and implements outreach efforts in the market area. Develops and maintains relationships within the physician community to enhance lines of communication and build the referral base for Shriners Children's. Conducts referral assessments to support strategic initiatives and identify opportunities and threats posed by competitive forces in the market area. This position reports to the Market Director of Planning and Business Development. This is a remote position covering the Santa Clarita, CA area. 75% regional travel to visit with provider practices and healthcare organizations. The pay range for this position is $77,020-$115,530 annually. Compensation is determined based on years of experience and departmental equity. Eligible incumbents may earn up to 10% of their annual salary if performance incentives are met. Responsibilities Cultivates new and existing referral relationships: * Markets Shriners Children's directly to referring physicians, other healthcare providers, and physician offices via office visits, electronic media, professional meetings, continuing education or any other appropriate methods to effectuate new referral growth * Maintains existing referring relationships through exceptional customer service, communication and retention related activities. * Actively participates in regional and state professional provider organizations, attends, displays, and coordinates exhibits at associated events to generate leads. * Maintains complete and comprehensive Customer Relationship Management (CRM) record on existing and potential referring provider activity to increase effectiveness of communication and to serve as a basis for strategy development and new business opportunities. * Establishes and meets outreach activity production goals, as set forth by Market Director, and documents trends, successes, and problems to assess and analyze yield, driving process improvement. Utilizes marketing and communication techniques: * Using Definitive Healthcare and Sg2 data provided, analyzes and identifies primary, secondary, and tertiary referral sources and geographic opportunities to prioritize efforts and target meaningful new relationships in an effort to increase referral levels. * Evaluates payer mix and explores opportunities to support referral efforts. Develop and implement strategies based on payor opportunities. * Analyzes demographic and clinic activity linked to referring providers through market intelligence, to create strategic referral goals and determine outcomes and effectiveness. * Collaborates with market directors, Marketing & Communications, and appropriate Shriners Children's corporate staff to provide a consistent and effective marketing program through distribution of marketing collateral, alignment with marketing campaigns and communication of intelligence from the field. * Acts as a communication bridge between referring provider and Shriners Children's providers to maximize customer satisfaction. * Develops and presents feedback reports to market directors, and corporate leadership as required. * Collaborates with other physician referral liaisons across the system to execute the standard process for referral management, eliminate duplicative work, and share best practices. Identifies areas in the referral loop for performance improvement and barriers to success: * Maintains accurate record of referring physician complaints/issues in the CRM and works to ensure corrective action is taken by collaborating with facility partners and report results to market directors, facility leaders and the impacted physician. * Participates and confers with market directors, local facility department heads and various departments (Intake, HIM, Medical Staff, etc.) on process improvement in support of increased physician satisfaction concerning the referral process from first contact through patient discharge. * Communicates appropriately with the persons served regardless of their gender, age, ethnicity, race, creed, nationality or religious beliefs. * Performs other duties as required or assigned. This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Qualifications Minimum: * 1 year of sales or marketing combined with 5 years of clinical background - or 2 years of healthcare sales/marketing experience * General medical knowledge especially related to organization services, treatment offerings and equipment * Experience with CRM/PRM tools * MS Office Suite proficiency * Ability to interpret market data * Bachelor's in Marketing or related field Preferred * 2 years of healthcare sales/marketing experience

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for reviewing and processing requests for authorization of medical services in accordance with company policies and procedures. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. Notifies the appropriate departments of insurance information and obtains and inputs corrected insurance information as needed. Does this position require Patient Care? No Essential Functions Work as part of a group to secure insurance authorizations in an appropriate timeframe. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. * Research and ensure proper and accurate diagnosis and procedure codes are assigned * Refer patients to financial counseling, as appropriate * Inform patient of authorization concerns prior to admission/procedure, coordinating with appropriate parties to facilitate authorization as appropriate, collaborating with other departments/offices to resolve complex authorization issues * Code authorization status in system and complete workflow. Research and remedy denials, while escalating complex denials. * Respond to internal and external inquiries regarding authorization decisions and provide explanations as needed Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in medical authorization or related field 1-2 years preferred Knowledge, Skills and Abilities * Excellent attention to detail and organizational skills. * Strong communication and interpersonal skills. * Knowledge of medical terminology and medical insurance benefits, including complete understanding of coordination of benefits. * Familiarity with computer systems and databases. * Ability to work independently and as part of a team. * Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Serve as a key accounting and finance contact for various assigned business units of the Mass General Brigham (MGB) health enterprise. Work closely with all levels within the MGB network to collect, process, review, analyze & report the financial results of the operations of the assigned companies. Principal Duties and Responsibilities: * Prepare, analyze, and communicate/report the operating results of assigned companies. * Perform detailed analyses of various general ledger accounts of assigned companies and cost centers. * Identify exceptions and propose action steps to facilitate adherence to the organization's policies and procedures enterprise-wide. * Seeks and finds opportunities for improvement, providing detailed recommendations to management. * Act as an organizational accounting liaison to functional areas within MGB Enterprise Services, such as Treasury, Financial Planning, Benefits, Capital, Customer Accounts, Cash, Investments, Patient A/R, Revenue Finance, Research Finance, and all financial staff for general ledger activity. * Prepare a variety of recurring financial transactions, reports, and analyses related to operating financial statements, intercompany activity, and other sub ledger activity and schedules. * Review activity for accuracy, completeness, and reasonableness, interpreting trends or deviations and making recommendations for corrective action. * Prepare analyses of revenue and expense budget variances, providing management with explanations for current and prior year changes, and projected impact. * Prepare monthly journal entries for assigned accounts, ensuring all activity is recorded, adjustments are calculated, and corrections are made. Ensures all assigned accounts are reconciled. * Ensure GAAP accounting standards and MGB accounting policies are strictly followed. * Perform balance sheet account reconciliations using reconciliation software on a monthly, quarterly, and annual basis in preparation for the annual external audit. * Participate and routinely present in monthly close meetings. * Responds to questions and solves problems as requested by department leaders. This includes responding to questions or problems pertaining to the monthly performance reports, as well as all supporting reports used by department managers to monitor revenues and expenses. * Performs accounting related duties such as suspense account reconciliations, proofreading of financial documents, compilation of financial schedules, and participating in special projects as requested. * Maintains in an organized manner all on-line supporting back-up for review by external auditors. This includes journal entries, detail trial balance reports, journal entry logs, account reconciliation reports, payroll related data, and various supporting general ledger schedules. * Perform ad hoc analyses of issues to support management inquiries for revenue and expenses, all performed within time sensitive deadlines and with a high degree of attention to detail. Qualifications Qualifications: * Bachelor's degree in Accounting or related field required. CPA or MBA is a plus. * At least 4-6 years of accounting experience required. Public accounting/auditing experience is a plus. * Healthcare experience a plus. * Knowledge of Workday GL/ERP systems is a plus. Skills/Abilities/Competencies: * Experience in translating and communicating key analyses and assumptions to Senior Management for decision-making. * Excellent oral & written communications skills along with confidence and experience in presenting to small and large groups. * Confidence and ability to prepare and present reports and analysis during group monthly financial close meetings with limited assistance. * Strong Microsoft Office and Outlook skills with intermediate level (or better) EXCEL skills. * Excellent organizational skills and ability/flexibility to handle multiple tasks and deadline pressures. * Excellent analytical skills are required to effectively engage in systemic problem solving and innovative thinking in a timely, accurate, detail- oriented manner. * Must be customer-service focused and a motivated self-starter. * Ability to work effectively in teams and also autonomously in a deadline-driven environment. * Ability to positively internalize constructive feedback for professional development. * Ability to evaluate, propose, and implement process and/or account reconciliation improvements. * Familiarity with accounting systems, Work Day G/L is a strong plus. Working Conditions: This position is currently 100% remote. Occasional travel to office may be required subject to business/team needs. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions * Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. * Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. * Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. * Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. * Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. * Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. * Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. * Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. * Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications * Master's Degree required * Licensed Independent Clinical Social Worker (LICSW) required * Minimum 3 years of direct clinical experience required * Certified Case Management Certification preferred * Previous counseling experience 5-7 years preferred * Experience with community case management preferred * Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred * NCQA experience preferred Skills for Success * Competency in working with multiple health care computer platforms, * EPIC experience preferred * Experience working with individuals with complex medical, behavioral, and social needs * Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams * Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making * Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed * Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities * Competency in working with multiple health care computer platforms * Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations * Ability to work independently while contributing to a collaborative team environment * Knowledge of healthcare and community BH services to assist enrollees effectively * Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required * This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs * This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) * Must be local, ideally in Eastern, MA with the ability to travel to the community. * This role offers autonomy to build own schedule to accommodate members' needs. * Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Systems Engineer II is vital to the team and will design, develop, maintain, and support technical infrastructure that includes network, hardware, database, and/or system software components. You will support the MGB Digital, Kronos, Beeline Technical Digital Team What You'll Do * Analyze business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. * Research and design best-fit infrastructure, network, database, and/or security architectures. * Guide configuration, debugging, and support for infrastructure, and ensure all quality and change control standards are met. * Assist with root cause investigations and provide recommendations for preventative measures. * Proactively address gaps with existing support processes, documentation, etc., and prioritize accordingly. * Research technical issues and system maintenance methodologies. Qualifications What You'll Bring * Bachelor's Degree Information Systems required or Master's Degree Information Systems preferred * Experience in lieu of a degree can be reviewed and considered * Prior related experience as a systems engineer or related position 3-5 years required. * Workday or UKG experience. Skills For Success * Knowledge of scripting language. * Knowledge of application development. * Experience with identity and access management concepts and technology. * Willingness and eagerness to learn new technology concepts and platforms with as-needed guidance from peers and management. Additional Job Details (if applicable) Working Model and Hybrid Model Required * M-F ET business hours * 1 day weekly at Assembly Row, Somerville * Remote working days require stable Secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. About the Role Mass General Brigham's Home Hospital program is transforming how acute-level care is delivered by bringing hospital-quality services directly into the home. We are seeking a forward-thinking Nurse Manager to support the North Region teams aligned with Mass General Hospital and Salem Hospital. This role is ideal for a leader who excels in program implementation, operational management, and guiding teams through an evolving model of care delivery. You will help drive the next phase of our Home Hospital expansion while supporting staff performance, quality, compliance, and overall operational stability. Work Location & Schedule This is a hybrid role with primary on-site presence in Salem and Chelsea. On-site presence is required during the first six months. Work from home day per week may be available, depending on operational needs. Job Summary The Nurse Manager is a central operational leadership role, working closely with nursing, paramedics and an interdisciplinary team. Additionally, this role will have direct interface with clinical leadership, regional partners and external stakeholders. Responsibilities include: * Fostering an environment of nursing clinical excellence and innovation. * Represents Home Hospital nursing in various forums across the MGB enterprise. * Conducts performance evaluations and supporting ongoing staff development. * Ensures practice compliance through quality audits, monitoring and education. * Leads nursing meetings and maintains strong communication across the team. * Collaborates, designs, implements and evaluates, new pathways, workflows, and change-management initiatives as the program grows. * Reviews, develops and validates schedules across the unit to ensure balanced staffing and coverage. * Monitors budgets, position control and contributes to workforce planning. * Collaborates effectively with nursing supervisors and internal stakeholders to optimize daily operations and thruput. * Engages in union-related processes, including contract interpretation and labor-management conversations. Qualifications Education * Bachelor's Degree in Nursing required; Master's Degree in Nursing preferred. Licensure * Active MA RN license required. * BLS and ACLS preferred. Experience * 2-3 years of nursing experience required. * 1-2 years of progressive nursing leadership experience strongly preferred. * Experience with program implementation, change management, and/or decentralized care models (e.g., Home Hospital) strongly preferred. * Union experience highly preferred. Additional Job Details (if applicable) * Strong communication and organizational skills. * Ability to navigate complex, evolving environments with a change-management mindset. * Excellent critical thinking and problem-solving ability. * Demonstrated commitment to high-quality, patient-centered care. * Interest in innovation and program design Remote Type Hybrid Work Location 331 Highland Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $108,992.00 - $158,600.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Leads the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Also responsible for managing several concurrent projects or initiatives related to the application and its end user. Essential Functions-Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. * Offers recommendations for improvements in data collection, workflow, or other processes when possible. * Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding. * Develops test plans and performs related software quality assurance tasks. * Designs the training curriculum for the software's user community. * Leads the development of end user documentation. * Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues. Qualifications Education Bachelor's Degree Information Systems preferred Can this role accept experience in lieu of a degree? Yes Experience experience in the development, support or operation of software applications, preferably in a healthcare setting 5-7 years required Knowledge, Skills and Abilities * Experience with the development, support, or operation of software applications in a healthcare setting. * Knowledge of the workflows and operations supported by the software application(s). * Strong oral and written communication skills. * Demonstrated analytic and problem-solving skills. * Strong interpersonal skills to effectively communicate with both technical and non-technical staff. * Knowledge of Microsoft Office 365 and other popular office productivity solutions. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 100 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions * Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. * Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. * Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. * Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. * Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. * Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. * Monitor patient's status in admissions process using appropriate documentation. * May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. * May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. * May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. * Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. * Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). * May assist with crisis intervention and management. * Documents timely and relevant information in patient electronic medical record and Home Base database. * Provide coverage for social work responsibilities in Outpatient Clinic as needed. * For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. * Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities * Excellent organizational and time management skills. * Excellent crisis intervention skills. * Good problem solving and conflict resolution skills. * Ability to work well collaboratively and independently. * Strong written and verbal communication skills. * Knowledge of community resources and the aging process. * Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. * Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. * May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. * Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. * May need coaching/guidance in this area. * May provide some assistance and support with onboarding for new team members. * Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. * Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview Statement: The Clinical Research Regulatory Coordinator I (CRRCI) works under general supervision to ensure the regulatory requirements for clinical trials are met. This position involves working with clinical teams, Institutional Review Boards (IRB), clinical trial sponsors and federal regulatory agencies. The CRRCI will be trained on the institutional and federal regulations governing clinical research. This position does not involve patient contact. Principal Duties and Responsibilities: The following regulatory duties will be performed under general supervision by the Clinical Research Manager: * Maintain and organize study specific regulatory binders * Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB * Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study * Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required * Submit Data and Safety Monitoring Reports * Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process * Collect, complete, and submit essential regulatory documents to various regulatory entities * Participate in monitoring visits and file all monitoring visit correspondence * Ensure appropriate documentation of delegation and training for all study staff members * Maintain screening and enrollment logs Skills/Abilities/Competencies Required * Careful attention to detail * Good organizational skills * Ability to follow directions * Good communication skills * Computer literacy * Working knowledge of clinical research protocols Qualifications Education: Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials: n/a Experience: Knowledge, Skills and Abilities: * Careful attention to detail. * Good organizational skills. * Ability to follow directions. * Computer literacy. * Working knowledge of clinical research protocols. Additional Job Details (if applicable) Working Conditions: * Duties will be performed remotely Remote Type Remote Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.