Sales Associate And Customer Service jobs at Amazing Lash Studio - 997 jobs

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

About the Role: The Consumer Relations Specialist plays a pivotal role in fostering and maintaining positive relationships between the company and its customers across the United States. This position is responsible for addressing consumer inquiries, resolving complaints, and ensuring customer satisfaction through effective communication and problem-solving. The specialist will analyze customer feedback to identify trends and recommend improvements to enhance the overall consumer experience. By acting as a liaison between consumers and internal departments, the role ensures that customer needs are understood and met promptly. Ultimately, the Consumer Relations Specialist contributes to building brand loyalty and supporting the company's reputation for exceptional customer service. Minimum Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. Minimum of 2 years experience in customer service, consumer relations, or a related field. Strong verbal and written communication skills. Proficiency with customer relationship management (CRM) software and Microsoft Office Suite. Ability to handle difficult situations with professionalism and empathy. Preferred Qualifications: Associate's degree in Business Administration, Communications, or a related discipline. Experience working in a consumer-facing role within retail, telecommunications, or financial services industries. Familiarity with data analysis tools and techniques to interpret customer feedback. Bilingual in English and Spanish, to support a diverse customer base. Responsibilities: Respond promptly and professionally to consumer inquiries via phone, email, and other communication channels. Investigate and resolve customer complaints by coordinating with relevant departments to provide timely solutions. Document all interactions and maintain accurate records of consumer feedback and resolutions in the company's CRM system. Analyze customer feedback to identify recurring issues and collaborate with management to implement process improvements. Educate consumers about company products, services, policies, and procedures to enhance their understanding and satisfaction. Provide administrative support to ensure the smooth execution of projects, reports, and client deliverables. Work cross-functionally with service line leaders (Meals, Nutrition, HME, Hospice, Pharmacy, Transportation, and Home Health) to align service delivery with client expectations and organizational goals. Participate in training sessions to stay updated on product knowledge, customer service techniques, and regulatory compliance.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

As a Customer Service Representative at GetixHealth, you will be responsible for ensuring that healthcare accounts are billed and paid both accurately and timely, based on client needs. You will handle a high volume of calls, addressing patient inquiries related to billing, payments, claims, benefits, and coverage. You will perform these duties in alignment with applicable laws, regulations, and GetixHealth's policies and procedures, while providing exceptional service. KEY RESPONSIBILITIES: Handle a high volume of inbound and outbound calls (60+ calls daily) addressing billing, payment inquiries, claims, benefits, and coverage questions. Resolve customer inquiries by gathering necessary information, performing research, and offering accurate solutions. Communicate effectively with patients to explain available options and ensure issues are addressed in a timely manner. Provide detailed information to patients about available services and help assess their needs for optimal resolution. Follow established procedures and scripts to ensure consistency and professionalism in responses. Collaborate remotely using screen-sharing tools and work closely with leadership and team members to meet performance goals. Assist with department goals, recommend process improvements, and contribute to enhancing overall efficiency. Maintain adherence to HIPAA regulations to ensure patient confidentiality. Other duties as assigned to support team and organizational needs. EDUCATION AND EXPERIENCE: High school diploma or GED required; additional education is preferred. Experience in customer service, preferably in a healthcare or medical setting, is a plus. Familiarity with health insurance providers, Workers' Compensation, Medicare, Medicaid, and liability claims processes. Practical or classroom knowledge of medical terminology and the revenue cycle. Strong verbal, written, and interpersonal communication skills. Attention to detail, ensuring accuracy in handling inquiries and data. Proven ability to work collaboratively in a fast-paced environment and maintain a positive attitude. Ability to use MS Office Suite applications and adapt to new systems as required. This is not intended to be all inclusive of the job responsibilities of this position. SKILLS AND QUALITIES: Strong problem-solving skills with the ability to think critically and provide clear solutions to patients. Empathy and patience when working with customers, understanding the sensitive nature of healthcare billing. Ability to handle high-volume calls efficiently, while maintaining professionalism and quality of service. Team-oriented with a demonstrated ability to meet or exceed performance goals. Additional Notes: Hours: Monday - Friday 11:00am - 8:00pm EST Compensation- $18/hr+ (bonus eligible quarterly) This is a fast-paced, high-volume role where you will be required to handle multiple systems and patient inquiries daily. You will have support from your leadership team to ensure success, and you'll be expected to collaborate with colleagues to improve service delivery. This role profile is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. *** Must be able to type a minimum of 35 words per minute (WPM) with no more than 3 errors. A typing assessment will be administered during the interview process.*** Benefits and Incentives: Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment. Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D. 401(k) Retirement Savings Plan: Eligible to participate in the company's 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service. Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment. Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed. This is not intended to be all inclusive of the job responsibilities of this position. GetixHealth is an Equal Opportunity and E-Verify Employer.

We are seeking a Customer Service Intake Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Customer Service Intake Specialist plays a critical role in the health care services industry by serving as the first point of contact for members and clients seeking care. This position is responsible for efficiently gathering and verifying member information, ensuring accuracy and completeness to facilitate smooth processing of health care services. The specialist acts as a liaison between members and health care providers, addressing inquiries and guiding individuals through the intake process with empathy and professionalism. By managing sensitive information with confidentiality and adhering to regulatory standards, the role supports the overall quality and compliance of member care delivery. Ultimately, the Customer Service Intake Specialist contributes to a positive member experience and operational efficiency within the health care organization. Minimum Qualifications: High school diploma or equivalent required. Minimum of 1 year experience in customer service role, preferably within a health care or medical office environment. Proficiency with electronic health record (EHR) systems and basic computer applications such as Microsoft Office. Knowledge of member privacy laws and regulations, including HIPAA compliance. Relevant experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Associate's degree in health administration or a related field. Familiarity with medical terminology and health insurance processes. Certification in medical office administration or customer service. Bilingual abilities, especially in Spanish or other commonly spoken languages in the service area. Demonstrated ability to handle high call volumes and multitask efficiently in a fast-paced environment. Responsibilities: Receive and respond to incoming member inquiries via phone, email, or in-person with professionalism and clarity. Collect, verify, and accurately enter member demographic, insurance, and medical information into electronic health record systems. Schedule appointments and coordinate with clinical staff to ensure timely member access to health care services. Maintain confidentiality and comply with HIPAA and other relevant health care regulations when handling member data. Identify and escalate complex member issues or concerns to appropriate health care team members for resolution.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue - find the best of both big city adventure and a tropical getaway - arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It's all set against the Miami skyline overlooking the city's fashionable art, dining, and entertainment scenes just minutes from our doorstep. Job Title: Reservations Agent The Four Seasons Hotel Miami is searching for a full time Reservations Agent. The position will be responsible for selling the hotel and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. Essential Functions: Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests. Handle guest complaints in accordance with Four Seasons policy. Process WRO, Trust, Internal Reservations, and FIT reservations Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations. Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests. Monitor Front Desk reservations made night prior, address any reoccurring issues Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests' arrival. Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee. Respond according to the crisis management plan to any resort emergency or safety situation. Comply with Four Seasons' Work Rules and Standards of Conduct. Work harmoniously and professionally with co-workers and supervisors. Minimum Requirement Must be able to work all shifts including, AM's, PM's, weekends, and holidays. Must be able to analyze guest situations and make suggestions that meets and exceeds the guests expectations of the hotel. Must be fluent in English. Ability to analyze, prioritize, organize and follow up with a strong sense of urgency. Excellent interpersonal and communication skills, both in person and by telephone. Strong working knowledge of computers including but not limited to windows and keyboard Skills and Ability to learn and master multiple software systems. Must be organized with the ability to handle multiple tasks. Previous hotel experience in a Reservations, Front Office, Sales and Marketing is strongly preferred. Continuous sitting for majority of the shift. What we have to offer! Competitive Salary & Wages Medical, Dental and Vision insurance 401(k) Retirement Plan Paid Time Off and Holiday Pay Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resorts Complimentary Employee Meals … and so much more! ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.****** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. **Summary:** This position is responsible for receiving and entering customer orders and meeting the customers' requirements for each specific order. **Primary Responsibilities:** + Performs day-to-day customer communication and order entry into the SAP system from email orders in a timely manner with speed, accuracy and professionalism. + Answer customer inquiries regarding current and future orders. + Provides shipment documentation to customers + Interacts with internal Supply and Demand team regarding order status and ship dates + Inform customers of any shortages with their orders or rescheduling orders. + Responsible for product knowledge, content of customer specifications, and adhering to company policies. + Understands processes of Whole Blood and Diagnostics plasma products, quality requirements, and adheres to Standard Operating Procedures. + Initiates the customer complaint process and provides the details to Quality Assurance for further investigation. Provides follow up with customers with investigation findings and outcomes. **Knowledge, Skills, and Abilities:** + Must have excellent computer skills, including SAP, Word, Excel and PowerPoint + Must have excellent interpersonal and communication skills. + Explicit attention to detail is required. + Must have excellent analytical skills, organizational skills and follow-up. + Must have excellent problem-solving skills and ability to analyze situations in a timely manner. + Must have ability to organize and prioritize work assignments. + Must have ability to handle multiple priorities in a fast-paced environment. + Must have ability to participate in multi-functional teams. + Must have ability to establish and maintain effective working relationships and provide excellent customer service. + Must have ability to communicate courteously with customers by phone, email, letter and face-to-face. + Proficiency with computers. **Education and Experience:** + High school diploma or equivalent, required. + One year of college, technical school, or Associate's degree preferred. + 1-2 years related experience is required. Experience in an FDA-regulated industry is preferred. **Occupational Demands:** + Daily attendance is required. + Typical work environment with moderate noise level. + Ability to sit, stand, walk, stoop or crouch, hand/wrist use, talk, see, and hear for extended periods of time + Ability to read and understand documents, such Standard Operating Procedures, Customer Specifications and correspondence. + Ability to write correspondence and reports. + Ability to effectively present information and respond to questions from sales, Quality Assurance, internal employees, external customers, and Corporate personnel. + Ability to add, subtract, multiply and divide. Ability to perform mathematical operations using units of US dollars, weight measurement and volume + Ability to read a calendar, an analog clock, and use a calculator. + Ability to apply common sense understanding to apply instructions given in written, oral, or diagram form. + Ability to deal with problems involving a few variables in routine situations. + Ability to use a spreadsheet + Light travel is required. This position is eligible to participate in up to 5% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us! \#BiomatUSA \#LI-RL1 \#LI-Hybrid Third Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate. **Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws, including but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.** California Personnel Privacy Policy and Notice at Collection **Location: NORTH AMERICA : USA : FL-Boca Raton:USHOME - Home Address US** Learn more about Grifols (************************************** **Req ID:** 538429 **Type:** Regular Full-Time **Job Category:** TECHNICAL ASSISTANCE

We are looking to add an Inpatient Call Center Specialist II at Baptist Southbank Plaza in downtown Jacksonville, FL for the Hospitalist team. This is a full-time, day-shift opportunity. This position's days of the week varies with the need to work every 3rd weekend 5:00am-12:30pm, with a day off before and after the weekend worked. Hours are Monday-Friday 9:00am-5:30pm. As the Inpatient Call Center Specialist II, you will be responsible for all duties associated with the full support of the Baptist Primary Care Hospitalist Physicians and Administrative team. The physicians and APPs in this group provide care and coverage for patients who are admitted into any of Baptist's Hospitals. You will be responsible for telephone and paperwork duties associated with patient care and providing administrative support to physicians and administration. The Inpatient Call Center Specialist II will be responsible for: * Completing Physician's work schedules * Pulling Data Reports * Scheduling meeting requests for Directors at 5 different campuses * Continuing Medical Education Tracking * Tracking meeting attendance * Assisting with Physician recruitment * Handling ER admissions, consultations and transfer requests * Maintaining patient list distributions * Handling external and internal communication for the Hospitalist Team This Inpatient Call Center Specialist II opportunity will be located at Baptist Southbank Plaza in downtown Jacksonville, FL. If you are interested in this full-time opportunity, please apply now. Full/Part Time Full-Time Shift Details Various shifts Education Required High School Diploma/GED Education Preferred Associate's Degree Experience * Three-Five Years Experience working in a Medical Office Required * Three-Five Years Clerical Experience Required Licenses and Certifications * None Location Overview Baptist Primary Care Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area's most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.

Under the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing outbound calls that support Family Center operations and enhance the member/program participant's experience by assisting with general inquiries, performing business functions such as membership sales, cancels and adjustments, program registrations, collection of failed drafts and updating account information. When launched, outbound calls will support YMCA growth in areas of program fulfillment and optimization, member satisfaction and value added, process improvement and member retention. The YES Center will be open extended hours to support the Call Center and Family Centers. Hours of operation may vary depending on need. Hours of operation will include early mornings, evenings, weekends and holidays. Ability to work shifts and hours is a necessity. Critical areas of expertise include: * Knowledge of computers and ability to learn software applications * Excellent verbal, interpersonal and problem-solving skills * Working well in team environment * Highly organized and able to multi-task ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: YMCA Engagement and Solutions Center Call Center * Responsible for effectively communicating information to callers regarding general inquiries, Family Center information, membership, programs, and events. * Responsible for learning and following published SOP's in order to optimally support members, program participants and Family Center staff. * Provides excellent customer service and enhances the YMCA experience to guests, members, program participants, and staff. * Reports membership, program, or process concerns, as well as unusual situations or unresolved issues to supervisor. * Ability to work towards common goals and objectives in a collaborative and team-centered environment. * When launched, will perform outbound calls to increase program fulfillment, membership sales, renewals, and other initiatives as developed by Operations. * Perform all duties, tasks and projects as assigned by supervisor. * Assists with other projects as needed and participates in all staff meetings and/or related meetings. * Adheres to all policies, guidelines, rules, and best practices as outlined by the Tampa Metropolitan Area YMCA or directed by supervisor. POSITION REQUIREMENTS: Education/ Experience Required: * High school degree, or equivalent is required. Associate's degree preferred. * Excellent verbal, interpersonal and problem-solving skills * Bilingual in English and Spanish * Ability to work in a fast-paced and constantly-changing environment * Ability to multi-task * Ability to relate effectively to diverse groups of people from all social and economic segments of the community * Ability to handle conflict professionally and manage conflict resolution in a timely manner * Previous customer service, sales or related experience * Knowledge of computers * Must be able to work flexible hours including evenings, weekends, and holidays * Able to learn and understand YMCA membership operating system and call center software Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, First Aid, AED and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised

that works three days per week from 11am-7:30pm with rotating weekends. Computer Skills Required What you will do: * Primary responsibility assisting patients in the nutrition services call center, taking patient orders over the phone and responding to patient or customer inquiries. * Assist the kitchen working on the patient tray line, assembling, retrieving and cleaning patient trays, deliver carts to the correct floor and patients, assist patients with their order. * Assist in other areas of the kitchen, such as the dish room, and restocking food and beverages. * Attend all allergy and foodborne illness in-service training. * Comply with all Trinity Health policies and procedures. Minimum Requirements: * Prior customer-service and food handling experience preferred. * Excellent customer-service skills and ability to be patient, respectful and compassionate to patients. * Must have basic computer knowledge. * Basic knowledge related to hospital diets. * Comfortable cleaning trays, assisting in the dish room. * Previous healthcare or nutrition experience preferred. * Able to perform well in high functioning kitchen. Position Highlights and Benefits: * $1,000 Sign-on-bonus * Colleague Referral Program to earn cash and prizes * Unlimited career growth opportunities * Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday Ministry/Facility Information: * A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. * We are committed to providing compassionate and holistic person-centered care. Legal Info: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

**This is a per diem position that works three days per week from 11am-7:30pm with rotating weekends.** **Computer Skills Required** **What you will do:** + Primary responsibility assisting patients in the nutrition services call center, taking patient orders over the phone and responding to patient or customer inquiries. + Assist the kitchen working on the patient tray line, assembling, retrieving and cleaning patient trays, deliver carts to the correct floor and patients, assist patients with their order. + Assist in other areas of the kitchen, such as the dish room, and restocking food and beverages. + Attend all allergy and foodborne illness in-service training. + Comply with all Trinity Health policies and procedures. **Minimum Requirements:** + Prior customer-service and food handling experience preferred. + Excellent customer-service skills and ability to be patient, respectful and compassionate to patients. + Must have basic computer knowledge. + Basic knowledge related to hospital diets. + Comfortable cleaning trays, assisting in the dish room. + Previous healthcare or nutrition experience preferred. + Able to perform well in high functioning kitchen. **Position Highlights and Benefits:** + $1,000 Sign-on-bonus + Colleague Referral Program to earn cash and prizes + Unlimited career growth opportunities + Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday **Ministry/Facility Information:** + A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. + We are committed to providing compassionate and holistic person-centered care. **Legal Info:** We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Employment Type:Part time Shift:Day ShiftDescription:This is a per diem position that works three days per week from 11am-7:30pm with rotating weekends.Computer Skills RequiredWhat you will do: Primary responsibility assisting patients in the nutrition services call center, taking patient orders over the phone and responding to patient or customer inquiries. Assist the kitchen working on the patient tray line, assembling, retrieving and cleaning patient trays, deliver carts to the correct floor and patients, assist patients with their order. Assist in other areas of the kitchen, such as the dish room, and restocking food and beverages. Attend all allergy and foodborne illness in-service training. Comply with all Trinity Health policies and procedures. Minimum Requirements: Prior customer-service and food handling experience preferred. Excellent customer-service skills and ability to be patient, respectful and compassionate to patients. Must have basic computer knowledge. Basic knowledge related to hospital diets. Comfortable cleaning trays, assisting in the dish room. Previous healthcare or nutrition experience preferred. Able to perform well in high functioning kitchen. Position Highlights and Benefits: $1,000 Sign-on-bonus Colleague Referral Program to earn cash and prizes Unlimited career growth opportunities Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday Ministry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. We are committed to providing compassionate and holistic person-centered care. Legal Info: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Call Center Admissions Specialists are integral members of the support team in providing the direct first line of assistance to patients and their family members. Call Center Admissions Specialists must work well under stressful high-paced environments as a collaborative team members. This is a professional role, requiring a bachelor's Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients. However, a High School Diploma is acceptable for entry-level opportunities in this program. JOB BENEFITS Schedule Mon-Fri 8:00 am-5:00 pm or 8:30 am-5:00 pm Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching Non-Profit Organization Student Loan Forgiveness Company Discount Program JOB DUTIES & COMPETENCIES: Provides access to behavioral health services for clients by communicating directly with clients and/or families requesting services in a timely and efficient manner. Makes appointments according to program guidelines. Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards. Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment. Links clients with resources that address identified needs, support continuity of care and reduce the likelihood of recidivism. Completes required GP documentation for clinical services timely and accurately into the EMR system in compliance with agency and program guidelines. Keeps supervisor informed at all times of relevant client, program, and community issues. Notifies Managed Care timely of needed authorizations for services as required by guarantors at the time of triage. JOB QUALIFICATIONS: Previous Call Center and/or Intake Experience in a health care setting preferred Computer proficient to navigate through EMR database, MS Word, MS Outlook, and MS Excel. Excellent communication skills in documentation and dictation Bachelor's Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc. High School Diploma acceptable as entry-level into the program Ability to work in a sitting position for the duration of the shift and operate standard office equipment

Call Center Admissions Specialists are integral members of the support team in providing the direct first line of assistance to patients and their family members. Call Center Admissions Specialists must work well under stressful high-paced environments as a collaborative team members. This is a professional role, requiring a bachelor's Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients. However, a High School Diploma is acceptable for entry-level opportunities in this program. JOB BENEFITS Schedule Mon-Fri 8:00 am-5:00 pm or 8:30 am-5:00 pm Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching Non-Profit Organization Student Loan Forgiveness Company Discount Program JOB DUTIES & COMPETENCIES: Provides access to behavioral health services for clients by communicating directly with clients and/or families requesting services in a timely and efficient manner. Makes appointments according to program guidelines. Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards. Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment. Links clients with resources that address identified needs, support continuity of care and reduce the likelihood of recidivism. Completes required GP documentation for clinical services timely and accurately into the EMR system in compliance with agency and program guidelines. Keeps supervisor informed at all times of relevant client, program, and community issues. Notifies Managed Care timely of needed authorizations for services as required by guarantors at the time of triage. JOB QUALIFICATIONS: Previous Call Center and/or Intake Experience in a health care setting preferred Computer proficient to navigate through EMR database, MS Word, MS Outlook, and MS Excel. Excellent communication skills in documentation and dictation Bachelor's Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc. High School Diploma acceptable as entry-level into the program Ability to work in a sitting position for the duration of the shift and operate standard office equipment Mon- Fri 8:00 am-4:30pm

Call Center Admissions Specialists are integral members of the support team in providing the direct first line of assistance to patients and their family members. Call Center Admissions Specialists must work well under stressful high-paced environments as a collaborative team members. This is a professional role, requiring a bachelor's Degree in the field of Human Services or other related field to support and provide assistance to behavioral/mental health patients. However, a High School Diploma is acceptable for entry-level opportunities in this program. JOB BENEFITS * Schedule Mon-Fri 8:00 am-5:00 pm or 8:30 am-5:00 pm * Full Health/Dental/Vision/Disability Benefits, and 401(k) Matching * Non-Profit Organization Student Loan Forgiveness * Company Discount Program JOB DUTIES & COMPETENCIES: * Provides access to behavioral health services for clients by communicating directly with clients and/or families requesting services in a timely and efficient manner. * Makes appointments according to program guidelines. * Completes a brief triage screening of potential clients which meets established funders' expectations and regulatory standards. * Demonstrates knowledge of the DSM-5 and the ability to identify symptoms that require behavioral health treatment. * Links clients with resources that address identified needs, support continuity of care and reduce the likelihood of recidivism. * Completes required GP documentation for clinical services timely and accurately into the EMR system in compliance with agency and program guidelines. * Keeps supervisor informed at all times of relevant client, program, and community issues. * Notifies Managed Care timely of needed authorizations for services as required by guarantors at the time of triage. JOB QUALIFICATIONS: * Previous Call Center and/or Intake Experience in a health care setting preferred * Computer proficient to navigate through EMR database, MS Word, MS Outlook, and MS Excel. * Excellent communication skills in documentation and dictation * Bachelor's Degree graduate in Human Services, Psychology, Social Work, Sociology, Behavioral Health, etc. * High School Diploma acceptable as entry-level into the program * Ability to work in a sitting position for the duration of the shift and operate standard office equipment Mon- Fri 8:00 am-4:30pm

Positions in Winter Garden/Alafaya/Kissimmee Poinciana Call Center Specialist Under the supervision of the Clinical Management, the Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. This position manages all incoming calls, front desk check-in, collecting copay's, COTA signatures, check-out processes, communication between providers and other staff. Screening calls to escalate to triage or management and communication with patients waiting on timeliness of providers. QUALIFICATIONS Ability to multi-task and manage multiple lines and issues at once, while maintaining a positive attitude and excellent customer service. Knowledge of third-party payers including federal, state and private health plans. Customer service experience in a health care setting. Experience with EMR, authorizations, managing multiple lines, collecting copay's, and completing Registrations. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs and be able to work overtime as required.

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Cosmoprof will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Cosmoprof: · Build relationships and inspire loyalty. · Recommend additional and complimentary products. · Inform customers of current promotions and events. · Set up advertising displays and arrange merchandise to highlight sales and promotional events. · Ensure our customers are informed about and enrolled in our Loyalty program. · Complete transactions accurately and efficiently. · Maintain a professional store environment and communicate inventory issues. · Demonstrate our Cosmoprof Culture Values. · We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: · The people are creative, fun and passionate about beauty. · Generous product discount and free sample products. · You will receive a great education regarding our products. · You will have ample opportunity for growth. · You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: High School Diploma or equivalent Must 18 years of age or older 1 + years retail sales/customer service experience preferred Must be available to meet the scheduling needs of the business Able to communicate with customers, co-workers and management in a clear and concise manner Ability to execute knowledge from product knowledge training to support with customer service Can read and explain product labels Can follow direction and perform other duties as assigned by Manager Legal wants you to know: · Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. · May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.