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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $39,178 | $18.84 |
| 2 | Sunnyvale, CA | $36,804 | $17.69 |
| 3 | Boston, MA | $36,643 | $17.62 |
| 4 | Portland, OR | $35,475 | $17.06 |
| 5 | New York, NY | $35,390 | $17.01 |
| 6 | Denver, CO | $35,239 | $16.94 |
| 7 | Chicago, IL | $34,954 | $16.80 |
| 8 | Jersey City, NJ | $34,782 | $16.72 |
| 9 | Tempe, AZ | $33,871 | $16.28 |
| 10 | Dallas, TX | $32,682 | $15.71 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Professional | $151,380 | $73 | 3 |
| 2 | Customer Service Expert | $141,358 | $68 | - |
| 3 | Customer Account Executive | $130,111 | $63 | - |
| 4 | Customer Care Consultant | $123,481 | $59 | - |
| 5 | Accounting Representative | $110,079 | $53 | - |
| 6 | Customer Solutions Specialist | $103,513 | $50 | - |
| 7 | Telephone Service Adviser | $98,946 | $48 | - |
| 8 | Senior Representative | $94,314 | $45 | - |
| 9 | Installation Service Representative | $89,865 | $43 | - |
| 10 | Marketing Representative | $88,542 | $43 | 1 |