Ambulatory care coordinator jobs in Albuquerque, NM - 31 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Home Care Coordinator
Health Care Coordinator
Hospitality Coordinator
Client Care Coordinator
MDS Coordinator
Surgical Coordinator
Case Management Specialist
Intake Coordinator
Family Care Coordinator
DCI Donor Services 3.6
Ambulatory care coordinator job in Albuquerque, NM
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family CareCoordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
What is a Family CareCoordinator?
Family CareCoordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family.
COMPANY OVERVIEW AND MISSION
New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion.
Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
Visually assesses donors, interpret charts, document information and communicate findings.
Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Provides education to hospital staff regarding authorization, family care process and donation process.
Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Family CareCoordinator will work between 12 - 15 days per month - and be on call for periods of up to 24 hours.
The ideal candidate will have:
A bachelor's degree
2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
Knowledge of medical and legal principles of authorization, donor evaluation, and management.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Meal Per Diems when actively on cases
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability
PI026c950d62f7-37***********5
$27k-34k yearly est. 2d ago
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Behavioral Health Solutions - Behavioral Health Care Coordinator
Behavioral Health Solutions 4.3
Ambulatory care coordinator job in Albuquerque, NM
Job Description
Behavioral Health Solution's (BHS) team of mental health treatment professionals specialized in providing comprehensive behavioral health services for adults and geriatrics in a variety of settings. BHS encourages a collaborative culture with hands-on leadership. As a leading provider of behavioral health services, we are seeking skilled professionals of the highest caliber who share our commitment to providing state-of-the-art psychiatric services.
As a Behavioral Health CareCoordinator, you are an integral part of our team responsible for coordinating and providing essential services to patients in the long-term care and skilled nursing facilities that we support. Our mission is to deliver exceptional behavioral health services to those in need, and this position plays a crucial role in cultivating positive relationships with the facilities in your assigned region. As a CareCoordinator, you are actively involved in ensuring seamless coordination of services between our organization, facility staff, providers, and patients.
This job operates both in a skilled nursing facility and a typical office environment; as such, the noise level varies from quiet to moderate and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, and healthcare professionals on a frequent basis and must be able to remain stationary for long periods of time while providing care and attending to residents' needs. This position relies heavily on the ability to use and navigate electronic devices, as well as utilize software for patient care and documentation.
Service areas incorporate:
New Mexico - Albuquerque, Las Cruces, Santa Fe, Truth Or Consequences, Las Vegas, and other locations to come
Job Type:
Monday - Friday
In-Office & Travel to SNF and LTC Facilities in the Community
Responsibilities:
Travel: You will travel to all locations within your assigned region to provide onsite support and services as required.
Customer Service: Engaging and collaborating with facility staff, including Executive Directors, Directors of Nursing, case managers, social workers, staff developers, admissions personnel, surveyors, and physicians.
Service Coordination: Facilitating the coordination of a variety of services, including Psychiatry, Therapy, and Neuropsychology (where available), to meet the needs of patients in the facilities.
Referral Assistance: Assisting facilities in processing referrals and identifying residents who could benefit from psychiatric and therapy services.
Consent Management: Coordinating the completion of consents and providing assistance when needed.
Education: Educating facility staff on Behavioral Health Solutions processes, addressing questions, and resolving concerns.
Meetings and Collaboration: Attend behavior management meetings with facility staff and coordinate MD attendance for facility meetings such as GDR and QAPI.
Compliance: Ensuring compliance with PASRR II requirements by working closely with both BHS and the facility.
In-Service Coordination: Scheduling in-services and educational sessions for facility staff.
Telehealth Support: Facilitating Telehealth visits with clinicians as needed to enhance patient care.
Facility Onboarding: Collaborating with the Business Development team to support the facility onboarding process.
Other Duties: Performing additional tasks and assignments as specified by your supervisor.
Competency:
Survey Process Knowledge: Familiarity with the survey process in skilled nursing facilities.
Behavioral Health Expertise: Knowledge of behavioral/medical terminology, therapy, pharmacology, and related procedures.
Organizational Skills: Strong attention to detail, data-driven mindset, and proficiency in utilizing technology.
Adaptability: Ability to multitask and thrive in a fast-paced environment with evolving opportunities.
Problem-Solving: Effective critical thinking and problem-solving skills to address challenges in patient carecoordination.
Relationship Building: Strong ability to build and maintain positive relationships with facilities, providers, and the supervisory team.
Communication Skills: Excellent written and verbal communication skills to interact effectively with various stakeholders.
Current COVID-19 Vaccination: Ensuring that you are vaccinated against COVID-19 in adherence to our safety protocols.
Requirements:
An individual must be able to perform each essential duty satisfactorily.
Minimum of a High School Diploma or GED. Some college education is preferred, with a focus on behavioral health or psychology.
Experience: 3-5 years of experience working in skilled nursing facilities as a Licensed Social Worker, Support Staff, or Clinical CareCoordinator.
Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel. Proficient in the use of EHR software systems (Athena) is also preferred.
Working Conditions:
Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with role.
Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts and patients.
Benefits
Mileage reimbursement
Competitive Earnings.
Hands-on and Virtual Training and Supervision.
Work-Life Balance
PTO and Paid Holidays.
A comprehensive benefits package (Medical, Dental, Vision, Life, and more)
401k with 3% company match
Pay: $55 - $60,000 annually
$55k-60k yearly 23d ago
Surgery Care Coordinator
Eye Associates of New Mexico 4.2
Ambulatory care coordinator job in Albuquerque, NM
Join EANM as a Surgery Schedule Coordinator, working closely with patients, surgeons, and surgical facilities to ensure seamless scheduling and preoperative preparation. You'll assist with financial counseling, insurance verification, and surgical education while providing excellent patient care. If you're organized, detail-oriented, and patient-focused, this role is for you!
Why Choose Us?
Paid on-the-job training & career growth opportunities
Largest Ophthalmology & Optometry practice in the Southwest
Voted a Top Work Place locally and nationally since 2022
What You'll Do:
Schedule surgical procedures & coordinate pre/post-op appointments
Educate patients on surgery details, pre/post-op instructions & medications
Verify insurance, obtain prior authorizations & estimate patient costs
Work closely with physicians, ASC/hospital staff & insurance providers
Maintain accurate patient records & ensure timely surgery preparation
What We're Looking For:
Strong organizational & communication skills
Detail-oriented with a patient-focused approach
Ability to manage multiple tasks & collaborate with a team
Medical office experience preferred; training provided
Benefits We Offer:
Career advancement opportunities
PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
Medical, Dental & Generous Vision Benefits
401(k)
Education Assistance
Company-paid Life, AD&D, Disability Insurance & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to make an impact? Apply today! Learn more at **************
Req.# 2760
$40k-50k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava Health
Ambulatory care coordinator job in Albuquerque, NM
We are looking for a Patient CareCoordinator to join the team! The Patient CareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$30k-42k yearly est. Auto-Apply 22d ago
Patient Care Coordinator
Renal Medicine Associates Ltd.
Ambulatory care coordinator job in Albuquerque, NM
The Patient CareCoordinator is responsible for answering the phone, greeting callers, establishing the reason for calling, chart prepping for all visit types ensuring the providers have all the appropriate information needed for appointments, scheduling all appointments ensuring the demographic /insurance information is in the chart and resolving issues by contacting appropriate personal that can help the customer.
Main Job Responsibilities:
Answer calls greeting customers warmly and ask how to help.
Transfer calls
Relay verbal messages
Record and deliver messages
Page individuals and inform them of message
Refer caller to emergency numbers if necessary.
Date stamp time of call and record in computer system
Operate intercom
Schedule and/or cancel appointments
Perform other duties as requested by providers and supervisor.
Chart Prep for consults
Any other duties requested by lead PCC or Clinical Manager
Required skills:
Attention to detail
Confidentiality
Customer focus
Internal communications
Interpersonal communications
Listening skills
Multi-tasking
Organization
Professionalism
Stress tolerance
Education and Experience:
High school graduate
Knowledge of administrative and clerical services
Knowledge of computers and relevant software application
Knowledge of customer service principles and practices.
Full-time position with full benefits package which indlues Medical, Dental, Vision, Life, 401 (k), PTO, paid sick time, paid holidays. Schedule is Monday through Friday days.
$30k-42k yearly est. Auto-Apply 10d ago
Patient Care Coordinator
Sonrava
Ambulatory care coordinator job in Albuquerque, NM
We are looking for a Patient CareCoordinator to join the team!
The Patient CareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$30k-42k yearly est. Auto-Apply 2d ago
Care Coordinator
Allpro Staffnet
Ambulatory care coordinator job in Albuquerque, NM
Description:
Coordinator Job Description
Recruiting & Scheduling
Allpro Staffnet, LLC is a business founded and owned by a service-disabled veteran. Serving those who have sacrificed for our country is fundamental to our goals. We have worked extensively with the Department of Veteran Affairs and take pride in honoring our veterans by providing the best non-medical in-home care services.
Schedule:
This position will require you to work independently in a dedicated office space, managing your workload with minimal direct supervision.
Monday - Friday, 8:00 am - 4:30 pm, in the office (Note: This is not a Remote Position)
This position has a dual role that is responsible for:
Recruiting and hiring caregivers
Maintaining client & caregiver schedules
Responsibilities:
Responsible for acceptance of new veteran referrals and accurate data entry of client demographics, service authorization, and service needs into designated scheduling software.
Responsible for initiating contact with new clients within 24 hours of new referral and staff within one week.
Responsible for daily staffing and scheduling caregivers to maximize client-authorized hours of service to meet agency KPI metrics.
Maintains timely communication with the Director, other Coordinators, and clients with any change of condition, critical incidents, or schedule adjustments.
Discerns client services required as outlined in the service agreement, urgent requests, and care plans.
Recruit and interview new caregivers to meet the staffing needs for the assigned caseload. May be asked to attend local job fairs and participate in local recruitment activities.
Benefits of working for us:
Our full-time office employees are eligible for additional benefits, including the following:
Health Insurance
Dental Insurance
Vision Insurance
Retirement Planning
Company Paid Life Insurance
Company Paid Long-Term Disability
Paid Time Off
Sick Time
Bonus Opportunities
Professional Development
Employee Discount Program
Allpro is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Requirements:
Qualifications:
HS Diploma or GED Required
VA Homecare Scheduling and Recruiting experience required
Experience in AxisCare or other scheduling software systems preferred
Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity
Excellent communication skills, both verbal and written
Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word
Ability to deal with new tasks without the benefit of written procedures
Approachable, flexible, and adaptable to change
Compassionate, Caring, Self-Starter and a Team Player
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds
#INDCORP
$30k-42k yearly est. 2d ago
Med Spa Patient Care Coordinator
Princeton Medspa Partners
Ambulatory care coordinator job in Albuquerque, NM
About Us: At Alluraderm, we are committed to providing our clients with exceptional care and top-tier aesthetic services. We specialize in a wide range of non-invasive beauty treatments and offer a relaxed, friendly atmosphere where both clients and staff feel valued.
Job Overview:
We are looking for a friendly, professional, and detail-oriented full-time Patient CareCoordinator to join our dynamic team at Alluraderm. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests.
*This position must have the flexibility to work Saturdays. Key Responsibilities:
Client Relations: Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments.
Appointment Scheduling: Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed.
Administrative Support: Manage client intake forms, update databases, and maintain organized records of client information and appointment history.
Point of Sale: Process payments, handle cash transactions, and ensure accurate billing for services and products.
Product Sales: Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience.
MedSpa Environment: Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies.
Collaboration: Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members.
Qualifications:
Previous experience in customer service or front desk operations, ideally in a medical or spa environment.
Strong verbal and written communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Professional appearance and demeanor.
Familiarity with booking software and point-of-sale systems is a plus.
Excellent attention to detail and organizational skills.
Knowledge of beauty or wellness services is a plus.
Ability to maintain client confidentiality and adhere to HIPAA regulations.
Benefits:
Medical, Dental, Vision, and Generous PTO and Holiday Pay.
Employee discounts on services and products
Opportunity to grow in a thriving med spa environment
Friendly and supportive team atmosphere
How to Apply:
If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you!
Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
$30k-42k yearly est. Auto-Apply 7d ago
Patient Care Coordinator - Orbit Family Eyecare
Keplr Vision
Ambulatory care coordinator job in Albuquerque, NM
Patient CareCoordinator - Orbit Family Eyecare, North Valley Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient CareCoordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.
What You'll Do:
Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills
What We're Looking For:
1+ year of customer service experience (healthcare experience a plus, but not required!)
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure
Why You'll Love Working Here:
Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.
Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!
Apply today and take the first step toward an exciting future with us!
$30k-42k yearly est. 7d ago
Intake Coordinator - Hospice, Scheduling
Corus Health
Ambulatory care coordinator job in Albuquerque, NM
Job DescriptionDescription:
About the Role At Corus Health, you'll join a team shaped by five generations of care - where trust, clarity, and compassion guide every interaction. As an Intake Coordinator, you are often the first voice patients, families, and referral partners hear. Your work sets the tone for their entire care journey. In this role, you'll coordinate referrals, verify insurance, and ensure each patient is welcomed into service with accuracy, empathy, and speed. Your efforts help bring out the courage in others by creating a clear, steady path forward at a vulnerable moment in their healthcare story.
Key Responsibilities
Receive, process, and track hospice referrals from multiple sources in a timely, professional manner.
Verify insurance benefits, obtain initial authorizations, and communicate eligibility details to internal teams.
Enter patient demographics, payer information, and referral details into the EMR with exceptional accuracy.
Contact patients to confirm key information, potential start-of-care dates, and physician participation.
Coordinate documentation needs, including Face-to-Face requests, with clinical and medical records staff.
Collaborate closely with clinical managers, team coordinators, billing, and marketing to ensure a seamless onboarding experience.
Maintain compliance with HIPAA, payer requirements, and organizational standards across all intake activities.
Requirements:
What We're Looking For
Prior scheduling, intake, admissions, or healthcare office experience strongly preferred.
Ability to remain calm, steady, and solution-oriented in a high-volume, rapid-pace environment.
Strong follow-through, attention to detail, and comfort managing multiple tasks at once.
Excellent communication skills - especially over the phone - with a warm, professional presence.
Team-oriented mindset with the ability to collaborate closely across departments.
Adaptability to shifting priorities and evolving payer or workflow requirements.
Proficiency with EMR systems, scheduling tools, and basic office software.
Why Join Us
At Corus Health, you're not just processing paperwork - you are shaping the first chapter of a patient's care journey. You'll be part of a supportive, mission-driven team that believes in bringing out courage, offering clarity, and doing the right thing even when no one is watching.
We offer:
Medical, dental, and vision insurance
PTO and paid holidays
401(k) retirement plan
Mileage reimbursement (if applicable)
Clear growth paths within intake, scheduling, and clinical operations
A culture built on trust, integrity, collaboration, transparency, innovation, and discipline
Leadership that values teaching, invests in your development, and supports you through every step of the Courage Journey onboarding framework
If you thrive in a fast-paced environment, love helping people feel seen and supported, and bring organization and kindness to every interaction, this role is a meaningful place to build your career.
$37k-51k yearly est. 5d ago
Client Care Coordinator
Community Bridges Inc. 4.3
Ambulatory care coordinator job in Albuquerque, NM
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
Job Title
Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.
Skills/Requirements
Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.
Minimum of six months of recovery from substance use and/or mental health disorders preferred.
Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire.
Valid identification required.
Ability to pass a criminal background check required.
CBI Offers an excellent benefits package!
Generous PTO accrual (5 weeks!),
Medical, Dental, Vision, Disability, Life, Supplemental plans
Hospital indemnity/ Critical Illness,
Pet Insurance,
Dependent Care Savings, Health Care Savings,
401K with employer match - 100% vested upon enrollment,
Wellness programs,
Tuition Reimbursement and Scholarship Programs, incentives, and more!
Very Competitive pay rates
CBI is growing and expanding our services!
We are experiencing tremendous growth at this time. As an essential service provider, we value all our employees and their careers.
*For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *
CBI Values your Career and have lots of growth opportunities!
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our Facilities.
Our 26 locations are all state-of-the-art facilities that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
Skills/Requirements
Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.
Minimum of six months of recovery from substance use and/or mental health disorders required.
Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
Valid identification required.
Will complete CBI Peer Certification within 90 days of being hired.
CBI Offers an excellent benefits package!
Generous PTO accrual (5 weeks!),
Medical, Dental, Vision, Disability, Life, Supplemental plans
Hospital indemnity/ Critical Illness,
Pet Insurance,
Dependent Care Savings, Health Care Savings,
401K with employer match - 100% vested upon enrollment,
Wellness programs,
Tuition Reimbursement and Scholarship Programs, incentives, and more!
Very Competitive pay rates
CBI is growing and expanding our services!
We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
*For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *
CBI Values your Career and have lots of growth opportunities!
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our Facilities.
Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is Possible! #INDHP
$29k-35k yearly est. 11d ago
MDS Coordinator
Forward Action Recruiting and Staffing
Ambulatory care coordinator job in Albuquerque, NM
We are currently seeking a full-time OR interim MDS Coordinator to assist with nursing needs on our beautiful Skilled Nursing unit. We are currently seeking an experienced and compassionate RN ( Preferred ) to serve as a MDS Coordinator to assist with the coordination of the resident assessment process, care planning updates, Minimum Data Set (MDS) assessment scheduling and completion. This role plays an essential part of accurately gathering data to document the condition of the resident as a foundation for proper care planning within our 44 bed 5-star skilled nursing facility.
Work Schedule: Monday-Friday with once a month on-call
Salary: $75,000 - $98,000 / year DOE What You Will Need:
Valid and current Registered Nurse (RN) license from accredited program, school or university.
American Health Association BLS certification
RNAC Certification
One (1) or more years of professional nursing experience preferably in MDS.
Computer skills, including proficiency in Microsoft Office programs, electronic medical records and clinical software programs.
Knowledge of Medicare and Medicaid regulations, nursing and therapy requirements, billing processes, and documentation
Facility Offers
Competitive wages!
Free uniforms, meals and parking!
Excellent Medical /Dental/Vision benefits! Coverage thru United Healthcare with low employee premiums. (90% of employee monthly premium covered by Facility)
Generous PTO (paid time off) plan
Robust retirement plan, including dollar for dollar matching up to 4% into 401k account after 1st year of employment
Promote from within culture as well as Employee Scholarship Fund to assist you achieve your career goals
Employee Appreciation Program
Use of on-site gym and library
PayActiv (early wage access)
Whether you feel like your background is a great fit for this position or not, we highly encourage you to apply either way!
$75k-98k yearly 60d+ ago
Home Care Service Coordinator (Scheduling)
Addus Homecare Corporation
Ambulatory care coordinator job in Albuquerque, NM
Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment!
Hours: Full Time: In office: Monday- Friday 8am - 5pm
Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113
At Ambercare/Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* Monthly Bonus
* Daily Pay Option
* Continued Education
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Essential Duties:
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
* Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Contacts care providers and clients to provide service updates
* Conducts monthly client wellness calls and conducts home visits as required
* Provides thorough, complete follow-through on escalated client complaints and theft claims
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines
* Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter
* Maintains a high degree of confidentiality at all times due to access to sensitive information
* Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
* Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
* Abides by all regulations, policies, procedures and standards
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 1 year of Industry experience required
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9373 to ************.
#ACADCOR
#CBACADCOR
#DJADCOR
$32k-46k yearly est. 11d ago
Home Care Service Coordinator (Scheduling)
Addus Homecare
Ambulatory care coordinator job in Albuquerque, NM
Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home!
We re looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You ll be the go-to problem solver juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment!
Hours: Full Time: In office: Monday- Friday 8am - 5pm
Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113
At Ambercare/Addus we offer our team the best:
Medical, Dental and Vision Benefits
Monthly Bonus
Daily Pay Option
Continued Education
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Essential Duties:
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
Provides alternate coverage to ensure the client s care plan is followed and client services are not interrupted.
Contacts care providers and clients to provide service updates
Conducts monthly client wellness calls and conducts home visits as required
Provides thorough, complete follow-through on escalated client complaints and theft claims
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company s policies and guidelines
Ensures the appearance of the branch s open environment is professional: neat, clean, orderly and generally free of clutter
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures and standards
Position Requirements & Competencies:
Must have high school diploma or equivalent.
1 year of Industry experience required
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9373 to ************.
#ACADCOR
#CBACADCOR
#DJADCOR
$32k-46k yearly est. 60d+ ago
Patient Care Coordinator- Medical Records
Southwest Eyecare
Ambulatory care coordinator job in Albuquerque, NM
Job Description
Join Southwest Eyecare Specialists PC as a Full Time Patient CareCoordinator specializing in Medical Records, where your role is crucial in enhancing patient experiences. Work onsite at our Albuquerque location, immersing yourself in a dynamic healthcare environment that values collaboration and innovation. You will play a vital part in managing patient information, ensuring accuracy and compliance, while also interacting directly with patients and healthcare professionals. This role offers a competitive pay of $13.50 per hour, making it an excellent opportunity for those passionate about patient care and efficient healthcare operations. If you are looking to make a meaningful impact in the medical field, this position is your chance.
As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, and Paid holidays. Take the next step in your career and apply today to be part of a dedicated team committed to exceptional eye care.
Who are we? An Introduction
The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families.
What does a Patient CareCoordinator- Medical Records do?
As a Full Time Patient CareCoordinator at Southwest Eyecare Specialists PC in Albuquerque, you will be the first point of contact for our patients, handling a variety of essential tasks to ensure smooth operations. Your responsibilities will include answering phones with professionalism, making appointments that accommodate our patients' schedules, and conducting insurance verifications to streamline their visits. Additionally, you will assist patients with navigating our user-friendly patient portal, ensuring they have access to their medical information and enhancing their overall experience. This multifaceted role is critical in providing exceptional care and support to our patients.
What we're looking for in a Patient CareCoordinator- Medical Records
To excel as a Full Time Patient CareCoordinator at Southwest Eyecare Specialists PC, you will need a strong foundation in customer service to effectively address patient inquiries and concerns. Excellent organizational skills are essential, as you will manage appointment schedules and maintain accurate medical records. Empathy is a key trait that will enable you to connect with patients on a personal level, ensuring they feel cared for and understood throughout their healthcare journey. Familiarity with healthcare software and tools will also be beneficial, as you will navigate various systems to verify insurance and assist patients with our online portal. Together, these skills will empower you to contribute positively to our patients' experiences and the overall efficiency of our healthcare team.
Knowledge and skills required for the position are:
Cusomter service
organization
empathy
Join us!
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
$13.5 hourly 10d ago
Patient Care Coordinator
Sundance Dental Care of Rio Rancho
Ambulatory care coordinator job in Rio Rancho, NM
Job Description
Patient CareCoordinator
Dental Office | Front Office + Patient Relations
Pay & Schedule
Pay: $18-$24/hour
Schedule
Monday from 7:00am to 5:00pm
Tuesday from 7:00am to 7:00pm
Wednesday from 7:00am to 5:00pm
Thursday from 7:00am to 7:00pm
Friday from 7:00am to 3:00pm
About the Role
We're seeking a friendly, detail-oriented Patient CareCoordinator (PCC) to join our dental team! You'll be the first point of contact for our patients and a key player in delivering an exceptional care experience-from scheduling to financial coordination to follow-up.
What You'll Do
Greet patients and ensure a welcoming front-office experience
Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
Present treatment plans, review fees, discuss payment options, and collect co-pays
Verify insurance benefits, handle claims, and manage accounts receivable follow-up
Maintain accurate patient records and support all aspects of front-office operations
Coordinate referrals and follow through on patient care with specialists
Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
Participate in daily huddles and communicate clearly with the clinical team
Ensure HIPAA and OSHA compliance at all times
Promote the practice by asking for reviews and referrals
Support cleanliness and organization in both front office and shared areas
What We're Looking For
Outstanding communication and customer service skills
Knowledge of dental terminology and insurance processes (ADA codes a plus)
Strong multitasking and organizational abilities
Comfortable using scripts and addressing patient objections
Team player with a positive attitude and flexible mindset
Dental office experience strongly preferred
Benefits
Competitive Salary
401(k) Matching
Health, Dental, and Vision Insurance
Life Insurance
Paid Time Off (PTO)
Paid Holidays
Employee Perks & Discounts
If you're ready to make a meaningful impact in patients' lives while supporting a high-performing dental team - we'd love to hear from you!
Apply today and join a practice that values your skills, passion, and dedication!
$18-24 hourly 28d ago
Home Care Hero (Caregiver)
Right at Home Albuquerque
Ambulatory care coordinator job in Albuquerque, NM
Responsive recruiter Benefits:
401(k) matching
Health insurance
Signing bonus
Compensation: $15.00 - $17.00 per hour
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$15-17 hourly Auto-Apply 60d+ ago
Hospital Coordinator
Choice Healthcare Services 3.8
Ambulatory care coordinator job in Albuquerque, NM
Hospital Coordinator
Summary:As a Hospital Coordinator, you will be working very closely with our pediatric specialist(s) on a daily bases.
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Patient scheduling
Assisting with billing
Preparing paitent charts
Carrying out insurance verification and eligibiliity checks
Submitting claims
Answering hospital related phone calls.
Qualifications
Education and/or Experience:
High school diploma or equivalent
Strong multitasking skills
Bilingual in Spanish, preferred
Experience with insurance verification
$35k-45k yearly est. Auto-Apply 60d+ ago
Case Management Specialist
Pueblo of San Felipe
Ambulatory care coordinator job in Algodones, NM
Under the general supervision of the Elderly Services Program Director, the incumbent will provide comprehensive case management activities for elders, disabled adults, and their families to improve their quality of life and provide access to resources both locally and regionally to maintain the highest level of functionality so clients may age in place within the community. Incumbent must effectively interpret program services and perform tasks directly related to community elder clients (aged 50 years and older). Services will focus on the enhancement and improvement of the daily lifestyles of the elder population. Incumbent will be required to develop care plans for respective clients to address individual needs and supports. Interpret a variety of service reports and data bases (i.e. SAMs, OAAPS, etc.) to ensure that all service needs are delivered and recorded. Incumbent will be required to work with other program staff and organizational programs in capturing and recording data and information related to elder clients, their stated needs, and in the planning and scheduling of case management activities. Incumbent will also be responsible for implementing Family Caregiver activities, events, and responsibilities to ensure that both the client and the caregiver are supported. The position requires a high level of visibility within the community which requires excellent communication and interpersonal skills which are vital in maintaining a rapport with community elders, the general public, and agencies providing services. Incumbents contacts will include but are not limited to Tribal Council, Tribal Administration, Tribal Programs staff, Federal, State, and County agency representatives, elders of the community, and the general public.
Duties:
Facilitates client access to community and agency resources including but not limited to activities and services to establish social support networks, meet individual client needs to address emotional/mental health wellbeing;
Assists clients and families in developing goals and care plans in areas of identified client needs. This includes providing interpretation, guidance and preparation for assistance/support applications. Conducts regular follow up to ensure goals are met and care plans are followed.
Organize, facilitate and evaluate service delivery/care plans while conveying information and options which best meet the clients mental, physical, and emotional well-being.
In collaboration with other elderly services program staff, participates in conducting initial assessments/intake for new clients, annual 12 month and 6 month re-assessments for enrolled clients to ensure regular updates on client information and care plans.
Prepare notes for client files to ensure that delivered services and supports are properly documented and recorded.
Provide direct supervision to the Data Entry Clerk/Outreach Worker position to ensure compliance with organizational policies and procedures and to ensure that staff member is sufficiently fulling the duties and responsibilities of their position.
Enter service data into the SAMS/Harmony data base to ensure all services data is entered properly. Review data of entered by the Outreach Worker/Data Entry Clerk to ensure the accuracy of the entered units of service.
Conduct regular in-person congregate setting and home visits with clients to ensure their needs are being met, to ensure proper communication, and to ensure that they feel safe and supported.
Advocate for elder clients to ensure they receive the appropriate services and support.
Educate elder clients and their families on available resources, services, and support options. Assist clients in making informed decisions through advocacy and information.
Documents all client encounters, and contacts made on behalf the client(s) and program to ensure proper documentation of case related information.
Maintain comprehensive client files which includes management of formal and confidential documents held for safe keeping on behalf of the client. Respond to information access and retrieval requests from authorized individuals following all stated confidentiality guidelines.
In collaboration with other program staff, incumbent will plan and organize promotional activities to include but not limited to public education, group presentations, health fair participation, and development and dissemination of flyers, brochures, and newsletters.
Determines client needs through target assessments and works with program staff and other resources to plan/coordinatecare and activities in an effort to improve the quality of life for elder clients.
Work with resource agencies on coordinated service provisions to promote the expansion of existing programs for social support, and educational activities for all enrolled clients and their families.
Manage the public relations for the Elder Services Program through the development of fliers, social media posts, and program brochures/newsletters. Provide up to date program and service information to all Homebound and Congregate elder clients.
Develop and maintain automated data bases, summary reports, and graphics using various software packages in support of Program activities, operations and grant proposals.
Attend meetings, trainings, and sessions concerning client services and other federal, state, or county meetings relating to the Elderly Services Program as directed. May be required to attend evening and/or weekend meetings.
Assist in scheduling appointments for clients, and assist program staff with follow-up cases to ensure that care plans are carried out and regularly evaluated. Interpret, support, and advocate for elders.
Participate in all emergency drills and environmental safety activities.
Attend and participate in grantee-sponsored trainings, program pre-service and in-service trainings, and other continuing education, career and professional development opportunities.
Participate in the program's self-evaluation process and grantee monitoring visits and comply with any applicable Program Improvement Plans that are developed.
Participate in general staff meetings and other meetings, conferences, and events planned by the grantees, and the program director.
Assist the Activities Planner as directed by the Program Director, in providing transportation and physical assistance services to elders for special functions and activities held off site.
Additional Responsibilities:
This position description in no way states or implies that these are the only duties performed by this employee. He or she will be required to follow any other instructions or to perform any other duties requested or assigned by his or her supervisor.
Qualifications:
Education:High School diploma or general education degree (GED); and at least two years related work experience and training in case management, advocacy, and the psychological aspects of care. It is preferred that the incumbent have strong knowledge, certification, and training in areas of health care, social programs, and community resources. Experience working with the elderly population to provide translation and interpretation in the Keres language which allows for accurate data collection.
Experience/Basic Knowledge:To perform the duties of this position successfully, an individual must be able to perform each essential duty effectively. The requirements listed are a viable assessment of knowledge, skills, and abilities necessary for job performance. Reasonable accommodations may be made to enable individuals with special needs, limitations and/or disabilities to perform the essential functions:
Knowledge of the rules and regulations related to the confidentiality of sensitive client and program information. Some knowledge of HIPPA regulations related to confidentiality and strict adherence to maintaining client information.
Knowledge and strict adherence to Tribal, State, Federal and Local Policies and Procedures governing all facets of operating a compliant and effective Elderly Services Program.
Must possess strong knowledge in case management activities including proficiency in maintaining accurate documentation and care records.
Knowledge of case management principles including knowledge and experience working with elder clients in dealing with the psychological and emotional aspects of care.
Knowledge of community and external resources and services available for the elderly population.
Ability to communicate effectively with employees, elders, agency representatives, medical providers, and the general public using tact, courtesy, and common sense.
Ability to monitor, assess, and track/record client progress against the care plan and make changes necessary to meet the clients needs. Must have the ability to present progress and changes in writing and orally.
Ability to establish and maintain effective working relationships with employees, elders, agency representatives, and the general public. Must be able to positively respond to stressful situations involving elder client services.
Must possess strong interpersonal, problem solving, planning, time management and organizational skills.
Must have the ability to exercise extreme patience and sensitivity while working with the elder population; and have the ability to resolve conflicts effectively.
Knowledge of records management and maintenance techniques; ability to read, translate, and interpret documents. Knowledge of office administration functions.
Ability to understand and execute oral and written instruction. Knowledge of basic grammar, spelling, punctuation, and required formats. Must possess effective written and verbal communication skills.
Demonstrated expertise in operating standard office equipment such as computers, typewriters, calculators, fax machines, and copy machines. Ability to utilize and apply software such as word processing, spreadsheets, graphics, desktop publishing, internet access and retrieval and database management.
Ability to work independently in a fast paced environment, manage a high volume of work, set priorities and meet deadlines.
Knowledge of basic rules, procedures, and practices for correspondence preparation and control, mail distribution, filing systems, records management, travel regulations, and other administrative functions.
Ability to maintain a high level of accuracy in preparing and entering information with attention to detail.
Knowledge of the Customs and Mores of the Pueblo of San Felipe and willingness to adhere to the practices with respect.
Required Licenses/Certifications:MUST HAVE VALID NM DRIVERS LICENSE AND BE INSURABLE. Must be willing to work towards obtaining case manager certification.
Physical Requirements:The individual is frequently required to sit for long periods of time. Occasionally required to walk, lift and /or move light to heavy boxes, and equipment when necessary. He/she will be required to escort elderly clients. Must have manual dexterity to enter/retrieve information and compile reports from a computer. Bends and stoops regularly.
Preferences:Keres language speaker preferred. Demonstrate ability to conduct public speaking and oral presentations on a one on one basis, and/or small group situations to elders, agency representatives, and other employees of the Tribal organization. Must have the ability to speak the Keres language fluently for the purposes of translation and interpretation.
Working Conditions:
The work is performed primarily indoors in an office setting requiring hand/eye coordination in the operation of office equipment. Due to the nature of the work, the incumbent is required to be able to walk, bend, stoop, lift, carry, etc. and will occasionally be exposed to outside weather conditions while performing duties and carrying out the scope of work. The work area is adequately lighted, heated and ventilated. Some local and distance travel is be required. Work involves some in/out of state travel to attend meetings, trainings, and conferences. Local travel is required to conduct home visits and deliver meals to home bound clients with potential exposure to pets/animals, disease, unsanitary conditions, and traffic hazards. The incumbent may be faced with constant interruptions and must meet the demands of caregivers, elderly clients, and the general public. Work environment is a drug free work place.
Additional Info:
Supervision and Guidelines:Work is performed under the general supervision of the Elderly Services Program Director. Incumbent will be responsible for providing daily supervision and oversight of the Outreach Worker/Data Entry Clerk position to ensure accurate data collection and documentation further ensuring that outreach services and supports reach those with the greatest need. Work performance is evaluated through periodic checks of adequacy and timeliness of services provided and outcomes achieved. The Pueblo of San Felipe Organizational Policies and Procedures in conjunction with the programs standard operating procedures will serve as guidance documents in day to day operations and management of the incumbent.
$31k-50k yearly est. 5d ago
Care Coordinator
Consumer Direct Care Network 4.5
Ambulatory care coordinator job in Albuquerque, NM
General information Date Thursday, January 15, 2026 Location NM - Albuquerque Remote/Hybrid No Position Level Individual Contributor I Employment Type Full time Career Field Operations Description & Requirements
Culture Vision at Consumer Direct Care Network
At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.
WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY
CareCoordinators/Support brokers coordinate the day-to-day implementation of contractual requirements within the state's Medicaid guidelines. Duties include training, enrolling, reporting, auditing, and complying with contract deliverables as well as ensuring company best practices are followed and upheld. The CareCoordinator works with members on plan/budget development, submission, and revision.
JOB DUTIES
Apply a person-centered approach to keep the client at the center of all program functions
Coordinate the day-to-day implementation of contractual requirements within the state's Medicaid guidelines
Create care plans based on the clients' needs, train clients on services provided, audit services, and report findings to the contracted entity
Assist clients with plan/budget development, submissions, and revisions
Provide continuous excellent service to clients, employees, and 3rd party organizations including MCOs
Promote cohesiveness in the office environment
Support day-to-day operations and client advocacy
Collaborate with stakeholders regarding the delivery of services
Comfortable with public speaking
Communicate effectively
Comply with applicable legal requirements, standards, policies, and procedures
Conduct advanced reporting and oversight activities
Demonstrate dependability
Demonstrate effective problem solving and decision-making skills
Exhibit computer efficiency
Handle complex service programs and special projects
Lead, supervise and complete special projects including, but not limited to:o Developing and implementing care plans
Maintain necessary skills and knowledge to coordinate workflow
Market services to referral sources
Participate in professional development and training activities
Prioritize and multitask effectively
Provide excellent customer service to internal and external clients
Represent the company at stakeholder meetings, health fairs, and provider fairs
Supervise deliverables and ensure timely completion of projects
Enroll clients and employees in services, including the development of the service/support plan and budget
Orient and educate clients on current program roles and responsibilities
Train and assist clients in timecard submission
Assist clients with eligibility requirements, as required by the program rules
Conduct necessary client assessments and contacts
Maintain timely and proper documentation in Customer Relationship Management (CRM) database
Travel to and from Client homes or other destinations to meet with Clients
Compile information for internal or external auditors
Bilingual preferred in various locations
Other duties as assigned
QUALIFICATIONS
Bachelor's degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field preferred
6 years' experience serving individuals with disabilities preferred
Must have reliable transportation. If the employee will be driving, a valid driver's license and auto insurance is required.
Combination of education and experience
Ability to work flexible and/or extended hours, if needed, to meet the job requirements.
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU
When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.
As a Consumer Direct Care Network team member you will receive:
A rewarding career helping others
Fun and engaging work environment built on team unity
Job satisfaction knowing you make a difference in the work you do and lives we serve
Professional training to help advance your skills for career development
Based on your position and employment status, you may be eligible for:
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance
WHO WE ARE
Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care.
Your opportunities within our network are endless, it's not just a job, it's a career… advance it with the Consumer Direct Care Network!
The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.
Base Min. $ 23.34 Base Max. $ 25.46
How much does an ambulatory care coordinator earn in Albuquerque, NM?
The average ambulatory care coordinator in Albuquerque, NM earns between $30,000 and $52,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Albuquerque, NM
$39,000
What are the biggest employers of Ambulatory Care Coordinators in Albuquerque, NM?
The biggest employers of Ambulatory Care Coordinators in Albuquerque, NM are: