Ambulatory care coordinator jobs in Appleton, WI

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Care Coordinator Location: Appleton, WI At ADVENT, our Care Coordinators are the heart of the patient experience - connecting patients, providers, and teams to deliver care that's both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT's unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment. What You'll Do: Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD. Identify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey. Balance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow. Advocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions. Own the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes. Coordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care. Monitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT's value proposition and outcomes. Confidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach. What You Bring: Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred) Bachelor's degree in healthcare, social work, or related field - or equivalent experience Skilled in managing insurance, benefits, and cost-of-care discussions with patients Strong influencer with a passion for guiding patients toward their goals and treatment outcomes Proficient in medical terminology and comfortable collaborating with providers Highly organized with exceptional attention to detail and accuracy Excellent time management; able to work independently, anticipate needs, and plan proactively Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) Willingness to support at other nearby clinics as needed Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours - no nights or weekends A culture that values solutions and encourages growth Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself! This is a full time 32-40 hr/week flex position Explore more at: ADVENT Careers Website Salary Description $20.66 - $25.82 per hour

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$25/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

The Client Intake Coordinator is responsible for delivering the high level of customer service while assisting all clients in a timely manner. They are responsible for creating seamless care transitions throughout the client's journey through services at Caravel. The Client Intake Coordinator will also be responsible for the scheduling of all diagnostic appointments with our psychological services team and initial touchpoint meetings with Caravel Clinic Directors. This role will possess excellent communication and organizational skills along with the ability to multi-tasking and use critical thinking while speaking with clients on the telephone and data entering information into Caravel's technology systems. Primary Responsibilities : Engages in activities to support our mission: We Change Lives. Abides by our values of advocacy, clinical commitment, operational excellence, passion, professional development, and teamwork. Responsible for customer relations management including inputting data into required databases, client registration, and maintaining records for clinical services in an accurate and timely manner, ensuring coordination of appropriate services. Provides a general overview of Caravels mission, values, services and therapy provided to all inquiries and prospective clients. Schedules all diagnostic appointments to include updating the diagnosticians' schedule with intake activity. Provides the organization with necessary information through the accurate and consistent collection of administrative data and effective communication to provide continuous quality care for clients. Uses internal standards of work while processing all prospective clients during client intake registration. Communicates with families, clinical and leadership staff, practitioner's offices, and other stakeholders to keep them informed about clients in the intake process. Collaborates with authorization team for benefit verification and authorization for services. Maintains information on community resources and options for care and disseminates as needed. Identifies opportunities for improvement and collaborates with others to make positive changes in the development, documentation and implementation of processes related to intake and starting services. Adheres to Caravel Autism Health policies and procedures, maintains strictest confidentiality; and adheres to all HIPAA guidelines/regulations. Accountable for performance results as measured by Key Process Indicators (KPIs). Consistent and regular attendance is a requirement of the position. Responding to initial inquiries high level educating on Caravels mission, values, services/therapy Caravel Pay Details - $20.11 to $29.47 Non-Essential Functions/Other Duties : 1. Performs other duties as assigned Supervisory Responsibility : Not applicable. Travel Required : Seldom. Physical Demands : This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) are required. Qualifications : Education: High school diploma or equivalent At least an Associates Degree or Bachelor's Degree preferred. Experience: At least one year comparable experience working with clients and/or families in a medical or therapeutic setting. Previous knowledge and/or experience working with individuals on the Autism Spectrum, or in an ABA therapy setting. Previous experience working in a medical office environment, including insurance processes, is a plus. Previous call center experience preferred. Previous Customer Relations Management software experience preferred. Skills and Competencies: Strong keyboarding and computer skills to include MS Office (Word, Excel, PowerPoint and Outlook). Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice. Displays professionalism and represents organization in a professional manner. Fluency with web-based Customer Relations Management and engagement tools for digital marketing, inquiry response, lead qualification and client acquisition. Experience working with office machines (computers, phones, copiers, postage machines, fax machine, etc.). Ability to multi-task, work independently with minimal supervision. Strong organizational skills, with the ability to multi-task and meet deadlines. Strong attention to detail. Excellent analytical and problem-solving abilities, with strong initiative. Exemplary customer service focus, with both internal stakeholders and external clients. Strong team player, with the ability to work cooperatively with others. Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines. Other: Must be 18 years old or older. Must be able to pass a thorough background check. Every Caravel employee is expected to maintain Confidentiality, Integrity, and availability (CIA) with reference to PHI and PII data of patients, parents, employees, and vendors. It is the responsibility of each individual employee to protect and inform data breaches immediately to the Security & Compliance Officer's. If any of the CIA policies are not adhered to, action will be initiated as per HR policy.

#LI-SA1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience Registered Nurse (RN) in good standing with respective state licensing board Clinical experience, education or specialty skills specific to geriatrics Demonstrated competence in PPS assessment as well as OBRA compliance Excellent clinical assessment skills Excellent organization and independent decision-making skills Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center Excellent interpersonal skills Computer proficiency with Microsoft products Preferred Education and Experience 2+ years of previous experience Experience in a fast-paced environment Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-BW1 Now Hiring: MDS Coordinator - Green Bay Health Services Earn up to $95,000/yr based on experience! Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience * Registered Nurse (RN) in good standing with respective state licensing board * Clinical experience, education or specialty skills specific to geriatrics * Demonstrated competence in PPS assessment as well as OBRA compliance * Excellent clinical assessment skills * Excellent organization and independent decision-making skills * Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center * Excellent interpersonal skills * Computer proficiency with Microsoft products Preferred Education and Experience * 2+ years of previous experience * Experience in a fast-paced environment * Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: * Health insurance for full-time employees starting the first of the month following 30 days of employment * Dental and vision insurance for full and part-time staff * 401(K) Program for full and part-time staff * 6 paid holidays plus one floating holiday for full-time staff * Company paid life insurance for full-time staff * Voluntary life and disability insurance for full-time staff * Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-BW1 Now Hiring: MDS Coordinator - Green Bay Health Services Earn up to $95,000/yr based on experience! Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience * Registered Nurse (RN) in good standing with respective state licensing board * Clinical experience, education or specialty skills specific to geriatrics * Demonstrated competence in PPS assessment as well as OBRA compliance * Excellent clinical assessment skills * Excellent organization and independent decision-making skills * Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center * Excellent interpersonal skills * Computer proficiency with Microsoft products Preferred Education and Experience * 2+ years of previous experience * Experience in a fast-paced environment * Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: * Health insurance for full-time employees starting the first of the month following 30 days of employment * Dental and vision insurance for full and part-time staff * 401(K) Program for full and part-time staff * 6 paid holidays plus one floating holiday for full-time staff * Company paid life insurance for full-time staff * Voluntary life and disability insurance for full-time staff * Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer

#LI-AS1d Regional MDS Coordinator - come join our team!Must be a Registered Nurse (RN) with valid license - will oversee multiple local skilled nursing facilities Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Nurse will assume the Medicare technical oversight and managed care responsibilities onsite and or in a remote capacity in a cluster of centers. They will be accountable for coordinating and overseeing the full collaborative, interdisciplinary assessment and care planning process. This process includes managing the completion of the comprehensive resident assessments; care coordination and planning; staff teaching; and adherence to the RAI guidelines. Conducting meetings, tracking payors, reviewing skilled criteria and handling the technical areas of Medicare and Managed Care are core job components. This is a manager position overseeing multiple local Centers. Requirements of the position Required Education and Experience Current license to practice in the State as an RN RAI Certification via CMAC or AANAC/willing to complete 3+ years of PDPM experience and working knowledge of state payor systems 3+ years of skilled nursing experience with RAI/CMI focus Working knowledge of the MDS assessment cycle and assessment information Computer proficiency with Microsoft products Preferred Education and Experience Experience in a fast-paced environment Experience managing multiple Centers Local travel approximately 75% Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-SA1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience Registered Nurse (RN) in good standing with respective state licensing board Clinical experience, education or specialty skills specific to geriatrics Demonstrated competence in PPS assessment as well as OBRA compliance Excellent clinical assessment skills Excellent organization and independent decision-making skills Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center Excellent interpersonal skills Computer proficiency with Microsoft products Preferred Education and Experience 2+ years of previous experience Experience in a fast-paced environment Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-SA1Salaried, paid extra for on call hours worked. Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience Registered Nurse (RN) in good standing with respective state licensing board Clinical experience, education or specialty skills specific to geriatrics Demonstrated competence in PPS assessment as well as OBRA compliance Excellent clinical assessment skills Excellent organization and independent decision-making skills Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center Excellent interpersonal skills Computer proficiency with Microsoft products Preferred Education and Experience 2+ years of previous experience Experience in a fast-paced environment Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

Job Description Eden Senior Care, founded in 2016, is a growing Healthcare Management company focused on managing and operating Skilled Nursing, Rehabilitation, and Assisted Living communities in Minnesota, Wisconsin & Ohio. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Edenbrook of Oshkosh promotes and encourages the success of each of its employees and values the individual experience of its guests and their families. Edenbrook of Oshkosh is a skilled nursing facility located in Oshkosh, Wisconsin, as part of the Eden Senior Care network. We are looking for a dedicated MDS Coordinator to become a valued member of our compassionate and skilled team. Position: MDS Coordinator ($5,000 Sign on bonus) Salary is negotiable and based on experience and skill set. Looking for someone with MDS experience. Candidates must be well-versed in MDS, RAI, and Clinical Reimbursement. Prior experience with Point Click Care (PCC) preferred. Essential Duties and Responsibilities: MDS scheduling, set up and completion New admission authorizations, updates, communication with family/insurance providers, communication with case managers ICD 10 coding for all new admissions and continual updating for LTC population Participate in the implementation, updating and review of the resident care plan Attend/communicate with family's and residents on current plan of care, insurance needs, and discharge needs - attend care conferences Educate IDT on needs of the MDS, Assessments and Skilled care service requirements Run Utilization Review Meetings and ensure PDPM scores and rates are validated Review and Educate IDT/Staff to ensure proper documentation is maintained Maintain Insight/Participation to facility Quality Measures and QAPI process Chart Reviews/Audits as needed Assist IDT during Survey process Qualifications: Must hold an active LPN or RN license in the state of Wisconsin. Strong knowledge of the MDS process- 3+ years' experience preferred. Strong knowledge of ICD 10 coding/coding guidelines, Medicare Chapter 8 Manual, RAI Manual Possesses good organization skills- Excel document, Teams, or Zoom platform experience a plus! Excellent in written and oral communication skills. Benefits: Health, Dental, and Vision benefits Vacation/Holiday/Sick time 401k with company match Tuition Reimbursement Supportive working environment and culture Keywords: MDS, Reimbursement. RAI, Minimum Data Set, Medicare, Insurance, Medicaid, RNAC, AANAC, RAC-CT, RNAC-CE

#LI-SA1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience * Registered Nurse (RN) in good standing with respective state licensing board * Clinical experience, education or specialty skills specific to geriatrics * Demonstrated competence in PPS assessment as well as OBRA compliance * Excellent clinical assessment skills * Excellent organization and independent decision-making skills * Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center * Excellent interpersonal skills * Computer proficiency with Microsoft products Preferred Education and Experience * 2+ years of previous experience * Experience in a fast-paced environment * Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: * Health insurance for full-time employees starting the first of the month following 30 days of employment * Dental and vision insurance for full and part-time staff * 401(K) Program for full and part-time staff * 6 paid holidays plus one floating holiday for full-time staff * Company paid life insurance for full-time staff * Voluntary life and disability insurance for full-time staff * Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-SA1 TEXT: MDS HOME to ************** to Apply Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience Registered Nurse (RN) in good standing with respective state licensing board Clinical experience, education or specialty skills specific to geriatrics Demonstrated competence in PPS assessment as well as OBRA compliance Excellent clinical assessment skills Excellent organization and independent decision-making skills Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center Excellent interpersonal skills Computer proficiency with Microsoft products Preferred Education and Experience 2+ years of previous experience Experience in a fast-paced environment Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer

#LI-BW1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience Registered Nurse (RN) in good standing with respective state licensing board Clinical experience, education or specialty skills specific to geriatrics Demonstrated competence in PPS assessment as well as OBRA compliance Excellent clinical assessment skills Excellent organization and independent decision-making skills Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center Excellent interpersonal skills Computer proficiency with Microsoft products Preferred Education and Experience 2+ years of previous experience Experience in a fast-paced environment Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-SA1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience * Registered Nurse (RN) in good standing with respective state licensing board * Clinical experience, education or specialty skills specific to geriatrics * Demonstrated competence in PPS assessment as well as OBRA compliance * Excellent clinical assessment skills * Excellent organization and independent decision-making skills * Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center * Excellent interpersonal skills * Computer proficiency with Microsoft products Preferred Education and Experience * 2+ years of previous experience * Experience in a fast-paced environment * Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: * Health insurance for full-time employees starting the first of the month following 30 days of employment * Dental and vision insurance for full and part-time staff * 401(K) Program for full and part-time staff * 6 paid holidays plus one floating holiday for full-time staff * Company paid life insurance for full-time staff * Voluntary life and disability insurance for full-time staff * Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-SA1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience * Registered Nurse (RN) in good standing with respective state licensing board * Clinical experience, education or specialty skills specific to geriatrics * Demonstrated competence in PPS assessment as well as OBRA compliance * Excellent clinical assessment skills * Excellent organization and independent decision-making skills * Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center * Excellent interpersonal skills * Computer proficiency with Microsoft products Preferred Education and Experience * 2+ years of previous experience * Experience in a fast-paced environment * Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: * Health insurance for full-time employees starting the first of the month following 30 days of employment * Dental and vision insurance for full and part-time staff * 401(K) Program for full and part-time staff * 6 paid holidays plus one floating holiday for full-time staff * Company paid life insurance for full-time staff * Voluntary life and disability insurance for full-time staff * Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-AS1d Regional MDS Coordinator - come join our team!Must be a Registered Nurse (RN) with valid license - will oversee multiple local skilled nursing facilities Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Nurse will assume the Medicare technical oversight and managed care responsibilities onsite and or in a remote capacity in a cluster of centers. They will be accountable for coordinating and overseeing the full collaborative, interdisciplinary assessment and care planning process. This process includes managing the completion of the comprehensive resident assessments; care coordination and planning; staff teaching; and adherence to the RAI guidelines. Conducting meetings, tracking payors, reviewing skilled criteria and handling the technical areas of Medicare and Managed Care are core job components. This is a manager position overseeing multiple local Centers. Requirements of the position Required Education and Experience Current license to practice in the State as an RN RAI Certification via CMAC or AANAC/willing to complete 3+ years of PDPM experience and working knowledge of state payor systems 3+ years of skilled nursing experience with RAI/CMI focus Working knowledge of the MDS assessment cycle and assessment information Computer proficiency with Microsoft products Preferred Education and Experience Experience in a fast-paced environment Experience managing multiple Centers Local travel approximately 75% Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.

#LI-SA1 Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Summary of position Responsible for the direction and administration of the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA and other payor program requirements. Ensures assessments accurately reflect the physical, mental and psychosocial status of each resident; ensures accuracy of RAI to reflect optimal reimbursement for services provided; ensures appropriate documentation to report and support services provided and assessment accuracy. Requirements of the position Required Education and Experience Registered Nurse (RN) in good standing with respective state licensing board Clinical experience, education or specialty skills specific to geriatrics Demonstrated competence in PPS assessment as well as OBRA compliance Excellent clinical assessment skills Excellent organization and independent decision-making skills Knowledgeable and understands state and federal regulations and guidelines governing the practices of the center Excellent interpersonal skills Computer proficiency with Microsoft products Preferred Education and Experience 2+ years of previous experience Experience in a fast-paced environment Post-acute care or health care experience preferred Benefits: We offer a comprehensive benefit packages which includes: Health insurance for full-time employees starting the first of the month following 30 days of employment Dental and vision insurance for full and part-time staff 401(K) Program for full and part-time staff 6 paid holidays plus one floating holiday for full-time staff Company paid life insurance for full-time staff Voluntary life and disability insurance for full-time staff Paid Time Off Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.