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Ambulatory care coordinator jobs in Arizona

- 110 jobs
  • Patient Care Coordinator

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Ambulatory care coordinator job in Scottsdale, AZ

    The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $31k-39k yearly est. Auto-Apply 19d ago
  • Patient Care Coordinator - Sunlight Dental

    Park Dental 4.0company rating

    Ambulatory care coordinator job in Surprise, AZ

    Sunlight Dental located in Surprise, AZ is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday: 8:00am-1:pm Tuesday: 8:00am-5:00pm Wednesday: 8:00am-5:00pm Thursday: 8:00am-5:00pm Friday: 8:00-5:00pm Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.
    $23.5 hourly Auto-Apply 3d ago
  • AAA Care Coordinator, Prescott

    Nacog

    Ambulatory care coordinator job in Prescott, AZ

    $22.67/hr, 40 hrs/wk, 52 wks/yr This position is based on-site. A hybrid work model may be considered after successful completion of the probationary period, based on program needs and performance. In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Working under general supervision and with moderate difficulty, this position is responsible for assessing the needs and eligibility of individuals for program services and coordinating support services to assist them in aging with dignity, grace, and honor. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conducts home visits and interviews applicants to assess the eligibility of applicants for program services Identifies program services that will best meet the needs of clients Maintains and updates electronic client files to ensure accurate record keeping and compliance with program regulations Provides resource referrals and advocates for appropriate support services outside the agency to ensure that clients have access to comprehensive services Monitors services to clients to ensure high quality service delivery and program compliance Responds to public inquiries for information regarding program services Other related duties as assigned. EDUCATION AND/OR EXPERIENCE: Bachelor's Degree from an accredited college or university in social work, health services, human services, or other related field of study; and two years' experience in a social service field; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position. CONDITIONS OF EMPLOYMENT: Criminal Background Check Fingerprint Clearance Card, Level I Motor Vehicle Record (annually) CERTIFICATES & LICENSES: N/A TECHNICAL COMPETENCIES: N/A GENERAL COMPETENCIES: Collaboration Communication (written and verbal) Cultural competence Discretion Office competence Organizational skills TRAVEL REQUIRED: □ < 5% X < 25% □ < 50% □ < 75% □ 100% PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Physical Activity: Frequent listening, talking, walking, sitting, stooping, reaching, finger use, grasping, and repetitive motion. Occasional standing, climbing, balancing, kneeling, crouching, pushing, pulling, lifting, and feeling. Physical exertion: ___ Sedentary; _X_ Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual requirements: Visual acuity to operate motor vehicles and/or heavy equipment. Working conditions: Occasional exposure to extreme weather conditions, potential physical harm, hazardous chemicals, noxious odors, and infectious disease. NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities. Benefits include: Agency Paid Health, Dental, Vision, Arizona State Retirement (ASRS); Vacation, Sick & Holiday Pay
    $22.7 hourly 31d ago
  • Case Management Coordinator

    Stars-Scottsdale Training and Rehabilitation Services

    Ambulatory care coordinator job in Scottsdale, AZ

    Job Description Scottsdale Training & Rehabilitation Services (STARS) is seeking a Case Management Coordinator to join the Community-Based Employment Team. The Case Management (CM) Coordinator serves as the expert in planning, developing, monitoring, and evaluating individuals service plan and progress within a group setting. The incumbent will foster a caring positive image and serve to improve the lives of individuals with developmental and cognitive disabilities. POSITION SUMMARY: The CM Coordinator assumes a leadership role and utilizes critical thinking and judgment to collaborate and maintain the case management process. Effectively communicates ongoing progress with STARS instructors, parents, and caregivers regarding participants well-being. Assist day-to-day operations, maintaining accurate documentation of participants, data integrity, and pertinent records in compliance with the Division of Developmental Disabilities (DDD). Represent STARS on the individual service plan (ISP) for respective program area(s). Proactively recruits and searches the DDD-FOCUS system to increase potential new members for the CBE Program. DUTIES AND RESPONSIBILITIES: Demonstrate respect, a positive attitude, and collaborative working relationships with co-workers, community partners, participants, and families/guardians. Maintain documentation and confidentiality of participants files including electronic records. Meet with the family of new participants to explain programs. Responsible for accurate and timely completion of agency attendance tracking systems. Liaison for DDD requests. Provide support and follow-up communications to the manager as well as the daily ratio of participants for scheduling, planning, and decision tracking for accurate reporting. Develop positive relationships with participants' families, liaison among staff, participants, and family Conduct tours, explain programs, coordinate intake materials for completion and accuracy; finalize initial evaluation of referrals accepted by STARS. Complete professional evaluations for incoming participants in a timely manner who have various disabilities, including applications to determine acceptance, proposed schedules, and plans prior to registration. Contact and follow through with DDD and manager of CM; maintain accurate tracking of documents. Develop, implement, and evaluate Person Centered Service Plan (PCSP); represent STARS and participants at PCSP meetings. Teach individuals with various disabilities individually or in a group setting. Maintain time efficiently and multiple responsibilities effectively. Proactively maintain communication with families/guardians of participants to ensure success in programs leading to progressive movement as appropriate. Accompany consumers on outings to ensure meaningful experiences and to monitor essential living skills. Oversee participant's plan developments, implementations, and ongoing evaluations within STARS programs. Ensure the safety and well-being of consumer's adherence to OSHA Standards Interface with other CM Coordinators and departments as necessary, to ensure the smooth operations and consistency of respective program areas. Remain current on required certifications and training. Fill in as needed in programs to provide direct service to participants to maintain ratio compliance. QUALIFICATIONS AND REQUIREMENTS: B.S. degree in Business Administration, Human Services, Public Health, Behavioral Health, or related field; preferred, OR any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved. Two years' experience working with disabled adults, in vocational, rehabilitation, social work, psychology, or similar human services/education preferred. Must have personal enthusiasm for working in a non-profit organization serving individuals with disabilities. Experience working in a health care setting, behavioral health, counseling, etc. One-year supervisory experience highly preferred; One-year supervisory experience working with individuals having developmental disabilities highly preferred. Must have AZ driver's license, clear driving record, and meet requirements by agency's insurance. Must have DES Level One Fingerprint Card or the ability to receive one. Must undergo a criminal & background screening. Must have reliable transportation. Candidates with Social Work Certification, Crisis Intervention, or Counseling Certification focused on individuals with developmental disabilities, desired. CPR, First-Aid, Article 9, Prevention and Support WHAT WE OFFER: Competitive pay Strong team environment Professional growth opportunities Medical, dental, and vision benefits Paid time off, holiday pay, and sick time benefits Tuition reimbursement Short- and long-term disability insurance About Scottsdale Training and Rehabilitation Services: STARS AZ is a non-profit organization in Scottsdale that serves youth and adults with developmental disabilities along with their families. Our mission is improving the lives of individuals with developmental and cognitive disabilities by providing programs serving a variety of needs. STARS offers day training programs for adults as well as employment opportunities in its work centers and the community.
    $37k-55k yearly est. 3d ago
  • Care Coordinator - Tucson, AZ (Tucson Park)

    Community Partnership of Southern Arizona

    Ambulatory care coordinator job in Tucson, AZ

    GENERAL SUMMARY: In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member's whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record. JOB RESPONSIBILITIES: Observe members, listen to concerns, and record the observations. Document and/or report any areas of concerns related to the member's behaviors/interactions in clinical records per policy. Supports agency's mission, goals, and management decisions. Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies. Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors. Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria. Provide services and coordination based on member needs/requests. Work effectively with the member's support system, and clinical/therapeutic groups. Act as an advocate and liaison for member's access to resources to support service plan goals. Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor. May be required to transport members in personal or company vehicles. Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers. Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care. Maintain and update member records, including assessments and treatment plans. Develop "individual" service plans that are time specific and action oriented. Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations. Completes all training required by licensing, agency, and funding source or as requested by supervisor. Explore community resources to seek alternative options. Monitor and evaluate the effectiveness of the individual service plan. Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI. Maintains an approved schedule, and acceptable level of attendance. This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight. Performs other related duties as assigned or necessary as they relate to the general nature of the position. QUALIFICATIONS: Bachelor's degree in a field related to behavioral health, social work etc. OR Associate's degree in a field related to behavioral health, social work etc. AND 2-years related experience OR H.S diploma and 4 -years behavioral health related experience REGULATORY: Minimum 18 years of age. DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment). CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment). Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required. Initial current negative TB test result, if required (Employer provides). Questions about this position? Contact us at ***********.
    $39k-54k yearly est. Easy Apply 47d ago
  • Outpatient Coordinator, Behavioral Health

    Cottonwood Springs

    Ambulatory care coordinator job in Sierra Vista, AZ

    Job Title: Outpatient Coordinator Job Type: Fulltime, Non Exempt Schedule: Your experience matters Lifepoint Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Behavioral Health Outpatient Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team Canyon Vista Medical Center is located in the beautiful high desert of southeastern Arizona, committed to serve residents in Sierra Vista, Ft. Huachuca, Cochise County - a population of more than 131,000 people, and our surrounding communities. We're comfortably nestled in the San Pedro River Valley, 75 miles southeast of Tucson. Canyon Vista Medical Center was founded in 1963 as Western Baptist Osteopathic Hospital on what was then the eastern edge of Sierra Vista. Growth and advancing technology dictated building our new 177,000 square foot hospital at 5700 E Hwy 90 completed in 2015. How you'll contribute The Behavioral Health Outpatient Coordinator is responsible for ensuring the efficient, professional operation of outpatient services while delivering a high standard of customer satisfaction and quality patient care. This role oversees non-clinical outpatient staff, office operations, and program processes to ensure compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards. The Coordinator manages admissions, scheduling, audits, documentation, chart compliance, and data reporting, while supporting clinicians with programming schedules, therapeutic materials, group coordination, and discharge planning. Responsibilities also include maintaining staffing and attendance records, coordinating assessments, certifications, utilization review, billing support, and payer relations, as well as managing family sessions, follow-up care, and referrals. The Coordinator provides exceptional customer service to patients, families, and stakeholders, supports vital signs and screenings as needed, and collaborates closely with clinical, business, and utilization review teams to ensure continuity of care, service coverage, and efficient outpatient operations. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have High School diploma or equivalent required. Basic Life Support (BLS) certification within 30 days of hire. Crisis Prevention Training (CPI) within 30 days of hire prior to patient contact. Valid driver's license preferred. Must have clerical administrative duties experience. Experience in an inpatient unit preferred. Connect with our Recruiter Not ready to complete an application, or have questions? Please contact Brandi Walton, Talent Acquisition Recruiter at ************, **********************************. Or Click Here to schedule a time to discuss your career interests with Lifepoint Health! More about Canyon Vista Medical Center is a 100 bed hospital that has been offering exceptional care to the Sierra Vista, Ft. Huachuca, Cochise community since 1963. Licensed by Medicare, the State of Arizona, and accredited by the Joint Commission on Accreditation of Healthcare Organizations, Canyon Vista Medical Center sets the standard for excellence in health care in southeastern Arizona. Canyon Vista Medical Center (CVMC) has earned The Joint Commission's Gold Seal of Approval and the American Stroke Association's Heart-Check mark for the Advanced Primary Stroke Center Certification. Canyon Vista Medical Center (CVMC) is proud to announce that its Advanced Wound Care Center has been recognized with five national awards from Healogics , the nation's largest provider of advanced wound care services. Benchmarked against 650 clinics nationwide, the center received the Center of Distinction, Robert A. Warriner III, M.D. Clinical Excellence Award, President's Circle Award, and the 2024 Center of the Year Award-Healogics' highest honor. Canyon Vista Medical Center (CVMC) received an “A” Hospital Safety Grade from The Leapfrog Group. This national distinction celebrates CVMC's achievements in protecting hospital patients from preventable harm and errors. EEOC Statement “Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $39k-54k yearly est. Auto-Apply 9d ago
  • Care Coordinator II - School Based

    Valle Del Sol Community Health 3.6company rating

    Ambulatory care coordinator job in Phoenix, AZ

    About Valle del Sol Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement. Job Description: This individual will provide care coordination to youth and adult patients and their families to support in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This care coordinator works directly with youth and adults connected to our school-based partnerships and ensures special focus in coordination with school-based counselors, school-based support coaches and school administration as needed. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community and is passionate about supporting children and adults and their families to gain access to care to address their integrated health goals. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach and Child and Family Team Meeting facilitation focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffing to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct intakes, child and family team meetings, annual assessments, screeners, Crisis Plans and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will routinely facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $43,680/annual Benefits * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Flexible work schedules * Vision insurance Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Qualifications: * 18 Years of age or older; and * Bachelor's or master's degree in behavioral health (B.H.) related field; or * Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or * Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or * Associate degree AND 2 years of BH work experience; or * High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. * Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). * Strong verbal, written, and communications skills * Knowledge of Windows environment and/or Electronic Health Records Systems. * Ability to provide culturally sensitive services * Must have or be able to obtain a valid Fingerprint Clearance Card. * Must possess reliable transportation, valid driver's license, and proof of auto insurance. * Must maintain current BLS certification * Covid 19 Vaccination or Qualified Exemption (Religious or Medical). * TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire * Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella
    $43.7k yearly 60d+ ago
  • Intake Patient Care Coordinator

    Aegis Healthcare

    Ambulatory care coordinator job in Mesa, AZ

    At Aegis Healthcare we are expanding our Intake Patient Care Coordinator team, providing compassionate care to patients in their homes and are seeking a dynamic and experienced individual, for the role of Intake Patient Care Coordinator who shares our desire to make healthcare better for everyone. Why do people LOVE & Feel Supported at Aegis? Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of the people we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered. Employment Status: Full Time Location: Mesa, AZ Compensation: $20-$22 Highlights of working for Aegis! Support in your Role: Enjoy comprehensive onboarding and continuous training Schedule Flexibility: Build a schedule during the week around your life Career Longevity: Our average tenure is 5 years. Meaningful Work: We serve a vulnerable population. Growth opportunities: With 7 divisions there are paths for advancement. Employee Experience: Fun Perks, Rewards and Recognition Programs! Great Benefits Package: A generous 22 days of PTO available Medical, Dental, Vision, 401(k) + Matching, Life, accident, and disability insurance options, and referral bonuses! About Aegis Healthcare Our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust. To ensure consistently seamless, high-quality care, we have developed a continuum of patient focused services including Mobile Primary Care, Home Health, Palliative, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we are able to serve the diverse needs of our patients, and support our mission to "Enrich Every Life We Encounter from our employees to our patients and those who love and care for them." Job Summary As our Intake Patient Care Coordinator - Home Health Division, you'll be a behind-the-scenes powerhouse, ensuring Aegis patients receive excellent care from the moment of first contact. Your role is essential to Aegis Healthcare's smooth operations and our patient experience. You'll be the first touchpoint for referral sources, responsible for expertly handling phone calls to collect vital information, completing authorizations, and verifying insurance. Though this position is non-patient-facing, your meticulous work sets the stage for the personalized, quality care we pride ourselves on at Aegis. By upholding rigorous privacy standards, you'll help create an atmosphere of trust and compassion that our patients deeply value. If you're detail-oriented and thrive in a multitasking environment, this role offers a fulfilling opportunity to be an important part of our family-like, supportive work culture that people love. Desired Skills & Qualifications 1-2 years medical office experience preferred Ability to relate well to staff and other professionals Service oriented mindset & Compassionate and caring attitude. Effective verbal & written communication & time management skills Valid Driver's License with proof of current insurance & reliable transportation. Valid AZ Fingerprint Clearance Card Current CPR Certification & Proof of Negative TB Test Make a Difference with Aegis! If you're seeking a supportive environment that values your contributions, apply to join Aegis Healthcare today! Aegis Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer, welcoming applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. All Aegis Healthcare employees must be able to pass a criminal background check.
    $20-22 hourly 11d ago
  • Patient Care Coordinator - Glendale, CA

    Sonova International

    Ambulatory care coordinator job in Glendale, AZ

    AudioNova - a Sonova Brand Office: 100 N. Brand Blvd. Suite 203 Glendale, CA 91203 Compensation: $23.00 - $24.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC
    $23-24 hourly 17d ago
  • Patient Care Coordinator - Orthopedics

    Advanced Spine and Pain

    Ambulatory care coordinator job in Phoenix, AZ

    Join Arizona's Leader in Minimally-Invasive Pain Care About Advanced Spine and Pain (ASAP) Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices. Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime. Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients. Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients. Employee Benefits We value our employees and offer a comprehensive benefits package, including: Paid Time Off (PTO) Sick Time 401(k) Retirement Plan Medical, Dental, and Vision Insurance Seven Paid Holidays JOB TITLE: ASOP Coordinator FLSA STATUS (Exempt/Non-Exempt): Non-Exempt SUPERVISION RECEIVED: Reports to VP Administrative Operations SUPERVISION EXERCISED: NONE GENERAL STATEMENT OF DUTIES Responsible for checking patients in and out of their appointments at the Deer Valley location and answering the ASOP line. Answering calls in a pleasant manner aiming towards a one call resolution. Responsible for assisting patients with inquiries and scheduling appointments. ASOP Coordinator is also responsible for maintaining schedules and insurance compliance. Communicating with patients via the various platforms offered and maintaining the various electronic messaging platforms. ESSENTIAL FUNCTIONS Responsible for managing the front desk for the ASOP team in Deer Valley. Checking patients in and out, ensuring appointments are scheduled prior to leaving. Responsible for answering the incoming ASOP line, scheduling all types of appointments, including but not limited to new patients, follow ups, post ops, and assisting with surgical appointments as necessary. Registers new patients ensuring accuracy. Meet metrics as set forth within the department, ensure 100% answer rate. Provides individualized care, which encourages the patient's ability to maintain or attain the highest practical physical, mental, and psychosocial well-being. Assists with obtaining, requesting, and maintaining patient records, and loading referrals in the EMR. Attends to the patient's needs, aiming for a one call resolution. Demonstrates appropriate knowledge and competence of designated skills identified for this position. Fosters a positive and professional procedural environment by interacting with all people in a considerate, helpful, and courteous manner and by participating as a team member. Updates patient demographics, charts and insurances as needed. Responsible for managing ASOP providers' schedules. Responsible for reviewing, processing and following up on orthopedic recalls. Calls on all cancelled and no showed appointments. Assists surgery scheduler in scheduling surgeries, follow up, pre and post op appointments. Assists in processing internal referrals for surgical candidates, including DME, imaging, or other evaluations. Responsible for maintaining and processing all forms of inbound communications, including faxes, emails, imaging CDs and mail. Assists in maintaining the various company methods of communication, including emails, portal requests, text messages and chats. Works in collaboration with the ASOP providers and surgery scheduler to assist patients and schedule them accordingly Ability to communicate with patients and third parties proficiently and professionally. Responsible for answering inbound phone calls in a pleasant manner Maintains HIPAA at all times All other duties as assigned EDUCATION High School Diploma /GED Certificate EXPERIENCE Three to five years' work experience in a medical office setting Previous medical practice/pain management experience 5 or more years' experience with computer and paperless processes 5 years' experience of MS Office products KNOWLEDGE Working knowledge of medical insurances Prior use of practice management and EMR programs Work independently while maintaining a positive attitude SKILLS Skilled communicator and ability to work effectively in resolving problems Strong office and computer skills, experience with paperless workflows Solid organizational skills Exceptional attention to detail. Bilingual - preferred ABILITIES Ability to quickly resolve conflict in a respectful manner Ability to work independently and maintain a positive attitude Ability to interact with management, physicians, and teammates at all levels and effectively. Ability to communicate with teammates and management both in oral and written form. Ability to be able to meet deadlines in a fast-paced, quickly changing environment. Ability to act as gatekeeper and escalate relevant information to leadership as needed. Ability to treat confidential information with appropriate discretion. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. PHYSICAL/MENTAL DEMANDS Good visual acuity, accurate color vision. Requires sitting and standing associated with a normal office environment. ORGANIZATIONAL REQUIREMENTS This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
    $28k-41k yearly est. 41d ago
  • Patient Care Coordinator - Front Office

    Skin and Cancer Institute

    Ambulatory care coordinator job in Mesa, AZ

    Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: Mesa 2 gateway- 3035 S Ellsworth rd Mesa AZ 85212 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $28k-41k yearly est. Easy Apply 12d ago
  • Care Coordinator

    143162 Neurosurgical Associates

    Ambulatory care coordinator job in Phoenix, AZ

    Our World-Class Team Begins with YOU! Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph's Hospital in Phoenix, Arizona and serves more than 21,000 patients per year. Do you have what it takes to be part of our World-Class team? At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you. As a care coordinator you will perform a variety of clerical and customer service functions for the physician's office. Essential Duties and Responsibilities: Registers new patients in the electronic medical record (EMR) prior to scheduling the appointment that includes demographic and insurance information. Ensures all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival. Opens chart encounters in Athena, provides historical reference by maintaining patient records. Facilitates patient clinic by greeting and rooming patients. Takes vitals and records assessment in the patient chart for physician review. Enters orders and E-Prescribe information and creates clinical visit summaries. Schedules follow-up appointments as needed. Communicates with physician's staff to ensure continuity of care. Performs clinic room inventories and restocks as necessary. Prepares and runs daily clinic with limited oversight from Lead Care Coordinator or Practice Operations Supervisor. Assists Lead Care Coordinators and Practice Operations Supervisors with orders as needed. Assists recall list for physicians, creates diagnostic reviews, completes orders as testing is received and follows-up on non-compliant orders. Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc. Maintains patient confidentiality and follows all HIPAA guidelines. Keeps office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and coordinating repairs. Participates in continuing education opportunities. Provides coverage to other positions as requested. Supports BBS Compliance program by attendance in annual training and following compliance guidelines. Acts as an ambassador of the BBS practice and their respective physician. Provides exemplary customer service to patients, families, teammates, vendors, and all other BBS visitors. Performs other duties as assigned. Education: High School Diploma or GED required. Bachelor's Degree a plus. Experience: 1-2 Years of experience in medical setting required. Requirements: Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize. Passionate about creating a superior patient experience and fostering a culture of excellence. Comp & Benefits We offer a comprehensive compensation package. This includes benefit offerings you'd expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include: Choice of two medical plans - HRA, HDHP/HSA options Dental and Vision plan Disability - short-term & long-term, 100% employer paid. Basic Life/AD&D, 100% employer paid. Voluntary Life/AD&D available for employee, spouse, and children Voluntary Critical Illness and Accident coverage Generous Paid Time Off Paid Holidays Barrow Brain and Spine is proud to be an equal opportunity workplace. Preferred method of response is via our Careers page: (*************************************
    $32k-45k yearly est. 15d ago
  • Out of Home Care Coordinator (Part-Time)

    Apache Behavioral Health Services, Inc.

    Ambulatory care coordinator job in Whiteriver, AZ

    POSITION: OUT OF HOME CARE COORDINATOR (Part-Time) CLASSIFICATION CODE: NON-EXEMPT PART TIME DEPARTMENT: OUT OF HOME REPORTS TO: OUT OF HOME PROGRAM MANAGER STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority during office hours, overnight, weekends and holidays, as required. The Care Coordinator provides a link between the client, client support system, community, and other healthcare/social service professionals, primarily related to acute stabilization services. This position will also act as an advocate for the client with other service providers as appropriate. DUTIES AND RESPONSIBILITIES: Coordinates acute stabilization services for clients/potential clients identified through behavioral health assessment and under the medical direction of Indian Health Services staff. Ability to facilitate referral process with psychiatric facilities, transportation companies and Indian Health Services staff to assure continuity of care. Documents contact with clients in order to assess needs, maintain required paperwork and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Facilitate access to healthcare services and provide informal counseling/education/support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for mental health. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Verify and print Medifax confirmation information for intake process as needed. Complete data entry in electronic health record all intake information for new clients. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: Possession of a high school diploma or high school equivalency diploma with minimum of four years work related experience in mental health field engaged in case management, mental health, developmental disabilities, aftercare, substance abuse or related areas; bachelor's degree preferred. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. One (1) year experience working with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency including the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.
    $32k-45k yearly est. Auto-Apply 59d ago
  • Care Coordinator - Benson, AZ (Benson Clinic)

    Community Partnership of Southern Arizona

    Ambulatory care coordinator job in Benson, AZ

    GENERAL SUMMARY: In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member's whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record. JOB RESPONSIBILITIES: Observe members, listen to concerns, and record the observations. Document and/or report any areas of concerns related to the member's behaviors/interactions in clinical records per policy. Supports agency's mission, goals, and management decisions. Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies. Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors. Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria. Provide services and coordination based on member needs/requests. Work effectively with the member's support system, and clinical/therapeutic groups. Act as an advocate and liaison for member's access to resources to support service plan goals. Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor. May be required to transport members in personal or company vehicles. Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers. Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care. Maintain and update member records, including assessments and treatment plans. Develop "individual" service plans that are time specific and action oriented. Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations. Completes all training required by licensing, agency, and funding source or as requested by supervisor. Explore community resources to seek alternative options. Monitor and evaluate the effectiveness of the individual service plan. Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI. Maintains an approved schedule, and acceptable level of attendance. This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight. Performs other related duties as assigned or necessary as they relate to the general nature of the position. QUALIFICATIONS: Bachelor's degree in a field related to behavioral health, social work etc. OR Associate's degree in a field related to behavioral health, social work etc. AND 2-years related experience OR H.S diploma and 4 -years behavioral health related experience REGULATORY: Minimum 18 years of age. DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment). CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment). Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required. Initial current negative TB test result, if required (Employer provides). Questions about this position? Contact us at ***********.
    $39k-54k yearly est. Easy Apply 19d ago
  • Care Coordinator II

    Valle Del Sol 3.6company rating

    Ambulatory care coordinator job in Mesa, AZ

    This individual will provide care coordination to youth and adult patients by supporting patients and families in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This individual is Peer/Family Certified, meaning they can personally identify with accessing supportive behavioral health services for themselves or for personal contacts. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffings to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct annual assessments, screeners, Crisis Plan and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will also facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals. Salary: $20.00/hour Job Qualifications: Behavioral Health Technician II (BHT II) 18 Years of age or older; and Bachelor's or master's degree in behavioral health (B.H.) related field; or Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or Associate degree AND 2 years of BH work experience; or High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) **If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process. Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII). Strong verbal, written, and communications skills Knowledge of Windows environment and/or Electronic Health Records Systems. Ability to provide culturally sensitive services Must have or be able to obtain a valid Fingerprint Clearance Card. Must possess reliable transportation, valid driver's license, and proof of auto insurance. Must maintain current BLS certification TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella Benefits 401(k) 401(k) matching Medical Insurance Dental Insurance Vision Insurance Paid Life Insurance Paid Disability Insurance Paid time off Employee assistance program Employee discount Professional development assistance Referral program Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at *********************.
    $20 hourly 60d+ ago
  • Patient Care Coordinator (Medical Assistant)- Atlas Medical Care

    Aegis Healthcare

    Ambulatory care coordinator job in Mesa, AZ

    Job Description Patient Care Coordinator - Medical Assistant At Atlas Medical Care we are expanding our Primary Care team and are seeking a dynamic and experienced individual for the role of Patient Care Coordinator who shares our desire to make healthcare better for everyone. Why do people LOVE & Feel Supported at Atlas Medical Care? Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of those we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered. COMPENSATION: $20-$22 / Hour DOE STATUS: Full Time SCHEDULE: Mon-Fri 8am-5pm LOCATION: 7227 E. Baseline Rd #129 Mesa, AZ 85209 Highlights of working for Atlas Medical Care Support in your Role: Enjoy comprehensive onboarding and continuous training Career Longevity: Our average tenure is 5 years. Meaningful Work: We serve a vulnerable population. Growth opportunities: With 7 divisions there are paths for advancement. Employee Experience: Fun Perks, Rewards, and Recognition Programs! Great Benefits Package: A generous 22 days of PTO + Medical, Dental, Vision, 401(k) + Matching, Life, accident and disability insurance options, and referral bonuses! At Atlas Medical Care our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust . To ensure consistently seamless, high-quality care we have developed a continuum of services including Mobile Primary Care, Home Health, Palliative Care, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we address the diverse needs of our patients and support our mission to: "Enrich Every Life We Encounter from our employees to our patients and those who love and care for them." Job Summary As a Patient Care Coordinator at Atlas Medical Care you will play a crucial role in delivering exceptional home health and end-of-life care to our patients. As a Patient Care Coordinator based in our Mesa office, you'll be the invisible backbone of our healthcare operations, providing essential support to both our patients and providers. This is not a patient-facing role, as we don't see patients at our main office. Your role is crucial, involving meticulous collection of vital health data for seamless entry into our EMR, as well as the skillful coordination of schedules among residents and providers to maximize efficiency. With strong communication skills and attention to detail, you'll keep everyone; patients, families, POA's, and healthcare providers informed and engaged through phone calls and messaging. Your responsibilities also include ensuring strict compliance with all regulatory standards. If you love healthcare and prefer phone-based interactions, this role is a perfect fit for you. Join Atlas Medical Care today and feel supported and appreciated in a patient-first environment. Desired Skills & Qualifications Must have Medical Assistant (MA) certification 1-2 years medical office experience preferred Ability to relate well to staff and other professionals Service oriented mindset & Compassionate and caring attitude. Effective verbal & written communication & time management skills Valid Driver's License with proof of current insurance & reliable transportation. Valid AZ Fingerprint Clearance Card Current CPR Certification & Proof of Negative TB Test (we can test) Make a Difference with Atlas Medical Care! If you're seeking a supportive environment that values your contributions, apply to join Atlas Medical Care today! Atlas Medical Care is a part of the Aegis Healthcare Family. Aegis Healthcare Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer welcoming applicant without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. All Aegis Healthcare employees must be able to pass a criminal background check.
    $20-22 hourly 5d ago
  • Patient Care Coordinator - Front Office

    Skin and Cancer Institute

    Ambulatory care coordinator job in Mesa, AZ

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: Mesa 2 gateway- 3035 S Ellsworth rd Mesa AZ 85212 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $28k-41k yearly est. Easy Apply 19d ago
  • AAA Care Coordinator, Show Low

    Nacog

    Ambulatory care coordinator job in Show Low, AZ

    $22.67/hr, 40 hrs/wk, 52 wks/yr In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Working under general supervision and with moderate difficulty, this position is responsible for assessing the needs and eligibility of individuals for program services and coordinating support services to assist them in aging with dignity, grace, and honor. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conducts home visits and interviews applicants to assess the eligibility of applicants for program services Identifies program services that will best meet the needs of clients Maintains and updates electronic client files to ensure accurate record keeping and compliance with program regulations Provides resource referrals and advocates for appropriate support services outside the agency to ensure that clients have access to comprehensive services Monitors services to clients to ensure high quality service delivery and program compliance Responds to public inquiries for information regarding program services Other related duties as assigned. EDUCATION AND/OR EXPERIENCE: Bachelor's Degree from an accredited college or university in social work, health services, human services, or other related field of study; and two years' experience in a social service field; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position. CONDITIONS OF EMPLOYMENT: Criminal Background Check Fingerprint Clearance Card, Level I Motor Vehicle Record (annually) CERTIFICATES & LICENSES: N/A TECHNICAL COMPETENCIES: N/A GENERAL COMPETENCIES: Collaboration Communication (written and verbal) Cultural competence Discretion Office competence Organizational skills TRAVEL REQUIRED: □ < 5% X < 25% □ < 50% □ < 75% □ 100% PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Physical Activity: Frequent listening, talking, walking, sitting, stooping, reaching, finger use, grasping, and repetitive motion. Occasional standing, climbing, balancing, kneeling, crouching, pushing, pulling, lifting, and feeling. Physical exertion: ___ Sedentary; _X_ Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual requirements: Visual acuity to operate motor vehicles and/or heavy equipment. Working conditions: Occasional exposure to extreme weather conditions, potential physical harm, hazardous chemicals, noxious odors, and infectious disease. NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities. Benefits include: Agency Paid Health, Dental, Vision, Arizona State Retirement (ASRS); Vacation, Sick & Holiday Pay
    $22.7 hourly 60d+ ago
  • Out of Home Care Coordinator (Part-Time)

    Apache Behavioral Health Services

    Ambulatory care coordinator job in Whiteriver, AZ

    POSITION: OUT OF HOME CARE COORDINATOR (Part-Time) CLASSIFICATION CODE: NON-EXEMPT PART TIME DEPARTMENT: OUT OF HOME REPORTS TO: OUT OF HOME PROGRAM MANAGER STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority during office hours, overnight, weekends and holidays, as required. The Care Coordinator provides a link between the client, client support system, community, and other healthcare/social service professionals, primarily related to acute stabilization services. This position will also act as an advocate for the client with other service providers as appropriate. DUTIES AND RESPONSIBILITIES: Coordinates acute stabilization services for clients/potential clients identified through behavioral health assessment and under the medical direction of Indian Health Services staff. Ability to facilitate referral process with psychiatric facilities, transportation companies and Indian Health Services staff to assure continuity of care. Documents contact with clients in order to assess needs, maintain required paperwork and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities. Facilitate access to healthcare services and provide informal counseling/education/support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for mental health. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations. Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness. Facilitates engagement of clients and their families in appropriate healthcare services. Verify and print Medifax confirmation information for intake process as needed. Complete data entry in electronic health record all intake information for new clients. Possess the ability to work with a wide range of clients including adults and families. Collaborates with court/probation, tribal/community agencies, families and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners. Provides services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary. Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services. Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements. Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies and principles and as outlined in discipline-specific code of ethics. Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect. Participation in all required ABHS training. Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance. Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS: Possession of a high school diploma or high school equivalency diploma with minimum of four years work related experience in mental health field engaged in case management, mental health, developmental disabilities, aftercare, substance abuse or related areas; bachelor's degree preferred. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. One (1) year experience working with Native Americans preferred. Excellent written and oral communication skills; ability to speak the Apache language preferred. Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines. Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors. MS Office proficiency including the ability to correctly operate a copier and fax machine. Valid Arizona Driver's License and reliable transportation. Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.
    $32k-45k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator - Tucson, AZ (Desert Rose-OP)

    Community Partnership of Southern Arizona

    Ambulatory care coordinator job in Tucson, AZ

    GENERAL SUMMARY: In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member's whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record. JOB RESPONSIBILITIES: Observe members, listen to concerns, and record the observations. Document and/or report any areas of concerns related to the member's behaviors/interactions in clinical records per policy. Supports agency's mission, goals, and management decisions. Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies. Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors. Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria. Provide services and coordination based on member needs/requests. Work effectively with the member's support system, and clinical/therapeutic groups. Act as an advocate and liaison for member's access to resources to support service plan goals. Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor. May be required to transport members in personal or company vehicles. Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers. Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care. Maintain and update member records, including assessments and treatment plans. Develop "individual" service plans that are time specific and action oriented. Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations. Completes all training required by licensing, agency, and funding source or as requested by supervisor. Explore community resources to seek alternative options. Monitor and evaluate the effectiveness of the individual service plan. Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI. Maintains an approved schedule, and acceptable level of attendance. This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight. Performs other related duties as assigned or necessary as they relate to the general nature of the position. QUALIFICATIONS: Bachelor's degree in a field related to behavioral health, social work etc. OR Associate's degree in a field related to behavioral health, social work etc. AND 2-years related experience OR H.S diploma and 4 -years behavioral health related experience REGULATORY: Minimum 18 years of age. DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment). CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment). Current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required. Initial current negative TB test result, if required (Employer provides). Questions about this position? Contact us at ***********.
    $32k-45k yearly est. Easy Apply 15d ago

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