Ambulatory care coordinator jobs in Arkansas - 38 jobs
Patient Care Coordinator (Registered Nurse) RN
Arkansas Hospice, Inc. 3.3
Ambulatory care coordinator job in Hot Springs, AR
Job Description
Full-and Part-Time Employee Benefits
Medical, Dental, and Vision Insurance
Company paid life insurance policy up to $15,000
FSA and FSA Dependent care
Supplemental Insurance such as Short-term disability, Long-Term disability, etc.
401(k) retirement plan with company match
Paid time off (PTO) program to total up to 208 hours a year
Tuition and certification reimbursement for qualified employees
Employee Assistance Program (EAP).
Free parking at all locations.
Mileage reimbursement for company travel.
Compensation
Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate.
POSITION SUMMARY
The Patient CareCoordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader.
QUALIFICATIONS
Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred.
Licensure: Licensed as a Registered Nurse (RN) in Arkansas
Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred.
Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours.
PRIMARY RESPONSIBILITIES
Supervises assigned team members and coordinates their daily activities.
Completes performance evaluations for all assigned staff members on a timely basis.
Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains.
Ensures Supervisory Aide Visits are made at least every 14 days by an RN.
Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed.
Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence.
Assists in the coordination, development and revision of the patient's Plan of Care as needed.
Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs.
Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families.
Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur.
Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care.
Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed.
Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned.
Coordinates medical/nursing student's rotation through
Arkansas Hospice, Inc
. Serves as a point of contact for university instructors as assigned.
Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy.
Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with
Arkansas Hospice, Inc.
policies and procedures.
Serves on clinical committees as assigned or requested.
Participates in community programs for the purpose of providing education and information about
Arkansas Hospice, Inc.
services to the community.
Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff.
Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office.
Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee.
Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff.
Implements a system of ongoing evaluation of staff and patient care.
Ensures adequate staffing is maintained:
Participates in the selection and assignment of staff.
Conducts interviews for clinical staff positions as needed.
Recommends hiring, retention, and termination of personnel to the Area Manager
Maintains strict confidentiality at all times.
26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation.
27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.
28. Adheres to all organizational and departmental policies and procedures.
29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work.
30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate.
31. Performs other duties as assigned.
OFF SITE LOCATIONS:
Coordinates referrals and admissions
Maintains referral log
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.
1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology.
2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families.
3. Knowledge and acceptance of hospice philosophy and principles of care.
4. Skill in organizing and prioritizing workloads to meet deadlines.
5. Ability to recognize both positive and negative aspects of death and grief.
6. Ability to effectively supervise the work of assigned staff.
7. Ability to communicate effectively both orally and in writing.
8. Ability to communicate effectively with co-workers and other customers.
9. Ability to follow basic safety policies and procedures.
10. Ability to use good judgment and to maintain confidentiality of information.
11. Ability to work as a team player.
12. Ability to demonstrate tact, resourcefulness, patience and dedication.
13. Ability to accept direction and adhere to policies and procedures.
14. Ability to work in a fast-paced environment.
This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine
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$37k-70k yearly est. 25d ago
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ELL Coordinator, McKinney-Vento and Foster Care Liaison - Immediate Opening 25/26SY
Pocahontas School District 3.6
Ambulatory care coordinator job in Arkansas
We are seeking an ELL coordinator to oversee English Language Learner and Migrant Education Programs, Title III, as well as the liaison for McKinney-Vento and Foster Care students.
ELL Coordinator
Program and curriculum management:
Develop, implement, and evaluate ELL curricula and instructional services.
Select and manage instructional materials, supplies, and technology.
Ensure program activities and components meet student needs and comply with district and state guidelines.
Teacher and staff support:
Provide training, orientation, and ongoing professional development for teachers.
Observe teachers and provide feedback and coaching.
Facilitate staff meetings to share best practices and problem-solve.
Assist with the recruitment and hiring of qualified ESOL teachers.
Student assessment and progress:
Coordinate and administer student diagnostic testing and placement assessments.
Maintain student data and track progress to inform instruction and program improvement.
Evaluate the effectiveness of programs based on student data.
Administrative and compliance tasks:
Manage program budgets and grants.
Ensure compliance with state and federal regulations.
Coordinate the translation of program materials.
Maintain program records and documentation.
Family and community engagement:
Act as a liaison between the school, students' families, and the community.
Organize parent engagement workshops and initiatives.
Provide support for families with special needs or circumstances.
MEP Coordinator Responsibilities
Needs Assessment and Services: Assesses the specific educational needs of migrant students (e.g., due to interrupted schooling or mobility) and coordinates services to address them.
Liaison Services: Acts as a liaison between migrant families, the school district, and community agencies, often providing interpretation and translation services.
Program Management: Manages and coordinates supplemental educational activities, which may include a summer education program.
Data and Reporting: Collects data and reports on the academic progress and needs of migrant students to the state.
Title III Coordinator Responsibilities
Grant Management: Prepares and manages the Title III grant application and budget, ensuring all expenditures are allowable and properly tracked.
Funding Allocation: Works with school administration to allocate funds and resources effectively to support EL programs and staff development.
Fiscal and Programmatic Compliance: Ensures all program operations comply with federal Title III regulations and reporting requirements.
Oversight of Supplemental Programs: Oversees the implementation of supplemental language instruction educational programs and activities funded by the grant.
Accountability: Collects and analyzes data to ensure the LEA is meeting Title III annual measurable achievement objectives (AMAOs) and reporting on student progress.
McKinney-Vento liaison
Enrollment: Ensures immediate enrollment and full access to school, even without required documentation, and helps with school selection and credit transfers.
Services: Provides or refers families to needed educational services, such as tutoring, after-school programs, and supplies.
Support: Assists with transportation, helps secure necessary documents, and provides referrals for other community services like health care and housing.
Dispute mediation: Mediates disputes between families and school staff regarding enrollment and other barriers.
Foster care liaison
Coordination: Acts as a bridge between the child welfare agency and the school to ensure the child's educational needs are met.
Academic support: Helps the student maintain academic progress, enroll in classes, and participate in extracurricular activities.
Stability: Works to maintain the student's school placement and minimize disruptions due to placement changes.
Resource connection: Assists with the transfer of credits and provides information on campus-specific programs.
$30k-34k yearly est. 50d ago
Care Coordinator
Conway Regional Medical Center 4.6
Ambulatory care coordinator job in Vilonia, AR
Works collaboratively with physicians, staff and other health care professionals within his/her Conway Regional network, to provide carecoordination across the health care continuum. Is an integral member of the health care team who works to ensure Conway Regional's patients are able to navigate through the health care continuum while improving the coordination of care and member/family experience. Coordinates a wide range of community-based and healthcare support services for members. Works with physicians, staff and other resources (including external to Conway Regional) in various settings to address specific quality improvement/performance improvement initiatives. Collaborates with Conway Regional's Population Health Care team on system-wide quality improvement/performance improvement initiatives.
Qualifications
* Medical Assistant experience or Licensed Practical Nurse with current, active license to practice in Arkansas preferred
* Proof of high school or equivalent or higher education
* Successful completion of Medication Administration Exam
$39k-50k yearly est. Auto-Apply 16d ago
Care Transition Coordinator
Brightspring Health Services
Ambulatory care coordinator job in Van Buren, AR
Our Company
Adoration Home Health and Hospice
Covers Washington, Bento, Madison Counties.
The Care Transition Coordinator (CTC) plays a pivotal role in facilitating seamless transitions for patients from healthcare facilities to home health or hospice care. This position is responsible for evaluating patient eligibility, coordinatingcare plans, and ensuring all services-including ancillary needs such as DME and infusion-are arranged in alignment with agency protocols and patient needs. The CTC serves as a liaison between the agency, referral sources, and healthcare providers, ensuring timely communication, documentation, and patient education. By executing strategic outreach plans and managing sales-related administrative functions, the CTC supports market growth, maintains compliance with financial stewardship, and enhances patient satisfaction through personalized, informed care transitions.
Responsibilities
• Achieve monthly personal production goals and Medicare-certified (MC) admission targets for assigned locations. Manage sales and marketing expenses to ensure financial stewardship and return on
investment.
• Implement weekly, monthly, and quarterly strategies to increase market share within assigned facilities.
• Evaluate patients and physician orders for home care eligibility in accordance with Right of Choice guidelines.
• Conduct face-to-face patient transitions to provide agency education and identify the primary care physician responsible for the plan of care.
• Present identified patient needs to the Executive Director to obtain branch approval and acceptance. Complete Care Transition Coordinator (CTC) encounter documentation in Home Care Home Base.
• Upon patient acceptance, coordinate transfer orders and ancillary services (e.g., DME, infusion). Educate patients on home care or hospice orders and related services received from the referral source.
• Ensure all patient needs identified by the referral source are documented and addressed by the agency upon acceptance.
• Collaborate with the Executive Director and Clinical Director to promote growth by aligning team efforts with the needs and expectations of referral sources and patients.
• Perform sales administration duties including BOA expense entry, adherence to BOA policies and procedures, payroll timesheet submission, participation in weekly 3LS meetings, submission of PTO
requests, and attendance at required sales calls and company-provided in-services. Maintain timely communication via phone and email.
• Educate patients on the importance of post-discharge physician appointments, obtaining necessary prescriptions prior to discharge, and understanding medication regimens, pharmacy use, and delivery
methods.
• Act as liaison between the agency and healthcare providers for newly referred patients and existing patients transferred to hospitals from home health services.
• Notify discharge planning of active patients transferred from home health to a facility. Coordinate resumption of care with patients prior to discharge when applicable orders are obtained.
• Provide follow-up feedback to the case management team on readmission status and non-admitdecisions based on agency-provided information.
• Maintain patient confidentiality in accordance with applicable laws and agency policies.
• Demonstrate knowledge of agency services, competitive advantages, specialty programs, and Medicare guidelines. Educate medical professionals using appropriate tools and literature.
Qualifications
• Required: Minimum of one (1) year of experience in home health or hospital-based case management.
• Preferred: One (1) to three (3) years of experience in medical marketing or healthcare business development.
• Current and active licensure in the state of practice as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker (SW), or Physical Therapist (PT) is required.
• Respiratory Therapist (RT) certification and/or completion of a technical clinical program demonstrating strong clinical knowledge is preferred.
• Must possess a valid driver's license, reliable transportation, and current auto insurance.
• Demonstrated understanding of home health eligibility criteria and Medicare/insurance coverage guidelines is required.
About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information
Luna
$40k-56k yearly est. Auto-Apply 1d ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Ambulatory care coordinator job in Springdale, AR
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Springdale, AR
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 3d ago
Dental Patient Care Coordinator
Healthy Connections, Inc. 3.0
Ambulatory care coordinator job in Hot Springs, AR
About Healthy Connections Healthy Connections is a Federally-Qualified Health Center providing medical, dental, and behavioral health services to communities across Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we focus on access, quality, and patient-centered care. Our dental teams play a critical role in ensuring patients receive timely, coordinated oral healthcare in a welcoming, professional environment.
Position Overview
Healthy Connections is seeking a Dental Patient CareCoordinator (PCC) to join the front office team at our Hot Springs Dental Clinic. This role is essential to daily dental operations, serving as the first and last point of contact for patients while supporting efficient clinic flow, accurate documentation, and a positive patient experience.
The Dental Patient CareCoordinator is responsible for patient check-in and check-out, appointment scheduling, insurance verification, payment processing, and coordination with dental providers and staff. This is a fast-paced, patient-facing role that requires strong organizational skills, attention to detail, and the ability to manage multiple priorities throughout the day. Complete training is provided, and experience in dental or healthcare front-office settings is strongly preferred. Opportunities for growth are available for individuals who demonstrate reliability, initiative, and strong performance.
Key Responsibilities
Patient Relations
* Serve as the primary point of contact for patients upon arrival and for walk-in traffic.
* Ensure required documentation is complete and accurate for each visit.
* Copy and maintain current insurance information in electronic and paper records.
* Check patients out following visits, collect payments, and schedule follow-up appointments according to patient and provider preferences.
* Maintain accurate check-out times and communicate patient readiness to providers.
* Support a positive, professional patient experience at every interaction.
Administrative & Front Office Support
* Optimize schedule flow by checking in patients and entering demographic information promptly and accurately.
* Verify insurance coverage, including Medicaid eligibility, prior to services being rendered.
* Manage appointment scheduling, demographic verification, prescription refill assistance, and medical record requests as needed.
* Handle cash, checks, and payment transactions and complete daily reconciliation reports.
* Maintain adequate front office staffing during peak times to support patient volume and provider schedules.
* Maintain inventory of front office supplies and ensure a clean, organized reception area.
Team Support & Collaboration
* Participate in meetings, trainings, and in-services provided by the Center.
* Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives.
* Collaborate with dental providers, hygienists, and support staff to maintain efficient clinic operations.
* Develop positive working relationships with other departments and community partners.
Qualifications
* High school diploma or equivalent required.
* Bilingual (Spanish) skills preferred but not required.
* Working knowledge of Microsoft Office and electronic practice management systems.
* Strong organizational, communication, and customer service skills.
* Ability to prioritize tasks, manage time effectively, and problem-solve independently.
* Ability to maintain confidentiality and professionalism at all times.
* Ability to establish and maintain respectful working relationships with patients and staff.
* Willingness to travel to other locations or meetings as needed.
Work Schedule & Conditions
* Full-time position; minimum of 40 hours per week.
* Fast-paced dental clinic environment with frequent interruptions and patient interaction.
* Requires standing, walking, bending, reaching, and lifting up to 50 pounds as needed.
* OSHA high-risk position with required safety, infection control, and blood-borne pathogen training.
Benefits
* Competitive hourly pay.
* Comprehensive benefits package including health, dental, and life insurance.
* 401(k) retirement plan with company match.
* Paid time off and holidays.
* Discounted medical and dental services for employees.
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to:
U.S. Department of Agriculture, Director, Office of Adjudication,
1400 Independence Ave., S.W., Washington, D.C. 20250-9410,
Fax: ************** or email at ***********************.
Ready to Apply?
If you're interested in this position, fill out the form on this page to get started.
$24k-31k yearly est. 24d ago
Care Coordinator - BH Complex Care - Little Rock (Pulaski Co.)
Empower Healthcare Solutions
Ambulatory care coordinator job in Little Rock, AR
Provide specialty service carecoordination to members who are in foster care or pediatric members identified as being adopted. Ensure appropriate services are delivered by specialty providers and ensure continuity of care across services. Responsible for the total care plan, encompassing all services and plans related to beneficiaries. Provide case management complying with Conflict Free Case Management rules.
Primary Duties/Responsibilities:
May include, but are not limited to:
• Provide high touch outreach contacts with assigned members and intensive family engagement with the relevant guardians and caregivers
• Wrap around services for family, ensuring they receive support, services and advocacy during adoption or child welfare journey
• Assist members with healthcare needs by ensuring providers and services are working together so that the member's health is improved.
• Provide health education and coaching to members tailored to issues identified within treatment and service plans.
• Develop the Person-Centered Support Plan (PCSP) and provide choices for members in this process.
• Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment.
• Coordinate with various healthcare providers for diagnostics, ambulatory care, and hospital services.
• Assist members with social determinants of health including access to exercise and healthy food.
• Promote activities focused on the health of a patient and their community, including outreach, quality improvement, and patient panel management.
• Coordinate community-based management of medication therapy
• Participates in staff meetings and clinical conferences.
• Ensures that performance guarantees are met or exceeded.
• Interfaces with external and internal customers to ensure optimal efficiency of service.
• Other duties and responsibilities as assigned.
Qualifications
Required Skills/Abilities:
• Must be able to determine the needed approach, resources, and goals to meet business objectives and member needs.
• Must be able to analyze and translate medical and clinical diagnoses and procedures into designated numerical code.
• Must be able to handle multiple priorities at once.
• Must have excellent written and verbal communication skills.
Education and Experience:
• High school diploma or equivalent required.
• Bachelor's degree in social science or health-related field (Preferred) or
• 1+ years of experience caring for developmentally or intellectually disabled or behavioral health clients (Preferred.)
• 6+ months of carecoordination experience with pediatric members who are in foster care or who are identified as being adopted (Preferred.)
License/Certification:
• Valid driver's license and automobile insurance.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
$25k-36k yearly est. 8d ago
Surgical Preservation Coordinator
Arora 3.6
Ambulatory care coordinator job in Little Rock, AR
Requirements
Minimum Job Requirements
1. EMT, experienced OR Circulating Nurse or:
2. Training and/or experience in organ preservation, transplantation, and/or surgical/sterile techniques.
3. Training and/or experience in tissue recovery.
4. Maintain a valid driver's license, reliable automobile, and proof of automobile insurance.
5. Maintain any current licensures and certifications.
6. Must maintain required vaccination and/or health screenings to minimize the potential for disease transmission.
7. Excellent communication skills, ability to work with a team, and attention to detail required.
8. The ability to practice with a high degree of autonomy in a self-directed manner that demonstrates innovation and creativity.
9. Possess the ability to work collaboratively within an interdisciplinary team.
10. The position requires a high degree of initiative, autonomy, and the ability to self-schedule.
11. Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction.
12. Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.
13. Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.
Preferred Job Qualifications
1. Certified Transplant Preservationist (CTP).
2. Surgical Technician, Surgical First Assist, or Certified Surgical Technologist with minimum 1-year Operating Room experience.
3. Experience in organ procurement, transplant, or tissue recovery / banking.
$27k-33k yearly est. 26d ago
Licensed Paramedic- Patient Care Coordinator
Pafford EMS
Ambulatory care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting located in Hope, Arkansas, you will ensure accurate and efficient triage, evaluate symptoms, and provide appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high-quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians, and providers to coordinatecare for out-of-hospital patients.
Communicate with pre-hospital providers to ensure compliance with patient refusals.
Provide patient follow-up after ambulance transport or on-scene treatments.
Coordinatecare with physicians, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities, and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities.
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on eClinicalWorks.
12-hour shifts to include weekends, holidays, and special occasions. Our department is open 24 hours a day.
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Enthusiastic team member who possesses the ability to adapt to changes in workflow.
Excellent communication and interpersonal skills to provide clear communication.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinatecare for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertions.
Must be able to talk, listen, and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient in using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to be an exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.
$25k-37k yearly est. 60d+ ago
Clinic Care Coordinator LPN/RN (FM)
Nwa Recycles
Ambulatory care coordinator job in Lowell, AR
Overview Clinic CareCoordinator - Population Health
Our busy family medicine clinic is hiring a Clinic CareCoordinator to support population health and quality improvement. This role is perfect for someone who enjoys data, analytics, and helping patients stay on track with their care.
What You'll Do:
Review reports to identify patient care gaps
Support quality measures and population health programs
Coordinate patient outreach and scheduling
Assist with chronic disease registries and pre-visit planning
Work closely with providers and clinical staff
What We're Looking For:
Strong analytical and organizational skills
Comfortable reviewing data and spotting trends
Great communication and teamwork
Medical office or carecoordination experience preferred
EMR experience a plus
Schedule: Full-time, Monday-Friday
About Our Clinic:
Our clinic's mission is to provide peak quality care, with a focus on giving patients the best options for their health and wellness needs. We want to be the first place our community turns to with medical questions or concerns, trusted for both excellence and compassion.
We believe care should be accessible. Same-day visits are available for most sick or urgent needs, and we respond to messages quickly, ensuring patients can get timely answers, even on weekends when it matters most.
We also value convenience. Respecting patients' time is a priority, and our physicians strive to stay on schedule. By creating a clinic experience that is seamless and reliable, we make walk-in clinics unnecessary because our patients already have everything they need right here.
About MANA Family Medicine
MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.
About MANA
Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.
What We Offer
At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:
Comprehensive Benefits -
Medical & dental
401(K) match and profit sharing
Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
Employer paid life, long-term & short-term disability benefits
Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics
How to Apply
To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application.
Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months.
MANA is an equal opportunity employer.
Qualifications
Graduation certificate from accredited LPN / RN School of Nursing
2 years related experience and/or training
LPN or RN active license
Prior Family Medicine experience
preferred, but not required
$34k-50k yearly est. Auto-Apply 7d ago
Patient Care Coordinator (Registered Nurse) RN
Arkansas Hospice, Inc. 3.3
Ambulatory care coordinator job in Hot Springs, AR
Full-and Part-Time Employee Benefits
Medical, Dental, and Vision Insurance
Company paid life insurance policy up to $15,000
FSA and FSA Dependent care
Supplemental Insurance such as Short-term disability, Long-Term disability, etc.
401(k) retirement plan with company match
Paid time off (PTO) program to total up to 208 hours a year
Tuition and certification reimbursement for qualified employees
Employee Assistance Program (EAP).
Free parking at all locations.
Mileage reimbursement for company travel.
Compensation
Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate.
POSITION SUMMARY
The Patient CareCoordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader.
QUALIFICATIONS
Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred.
Licensure: Licensed as a Registered Nurse (RN) in Arkansas
Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred.
Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours.
PRIMARY RESPONSIBILITIES
Supervises assigned team members and coordinates their daily activities.
Completes performance evaluations for all assigned staff members on a timely basis.
Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains.
Ensures Supervisory Aide Visits are made at least every 14 days by an RN.
Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed.
Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence.
Assists in the coordination, development and revision of the patient's Plan of Care as needed.
Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs.
Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families.
Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur.
Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care.
Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed.
Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned.
Coordinates medical/nursing student's rotation through
Arkansas Hospice, Inc
. Serves as a point of contact for university instructors as assigned.
Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy.
Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with
Arkansas Hospice, Inc.
policies and procedures.
Serves on clinical committees as assigned or requested.
Participates in community programs for the purpose of providing education and information about
Arkansas Hospice, Inc.
services to the community.
Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff.
Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office.
Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee.
Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff.
Implements a system of ongoing evaluation of staff and patient care.
Ensures adequate staffing is maintained:
Participates in the selection and assignment of staff.
Conducts interviews for clinical staff positions as needed.
Recommends hiring, retention, and termination of personnel to the Area Manager
Maintains strict confidentiality at all times.
26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation.
27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.
28. Adheres to all organizational and departmental policies and procedures.
29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work.
30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate.
31. Performs other duties as assigned.
OFF SITE LOCATIONS:
Coordinates referrals and admissions
Maintains referral log
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.
1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology.
2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families.
3. Knowledge and acceptance of hospice philosophy and principles of care.
4. Skill in organizing and prioritizing workloads to meet deadlines.
5. Ability to recognize both positive and negative aspects of death and grief.
6. Ability to effectively supervise the work of assigned staff.
7. Ability to communicate effectively both orally and in writing.
8. Ability to communicate effectively with co-workers and other customers.
9. Ability to follow basic safety policies and procedures.
10. Ability to use good judgment and to maintain confidentiality of information.
11. Ability to work as a team player.
12. Ability to demonstrate tact, resourcefulness, patience and dedication.
13. Ability to accept direction and adhere to policies and procedures.
14. Ability to work in a fast-paced environment.
This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine
#IND123
$37k-70k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator Cardiac/Tele/Med Surg
Conway Regional Medical Center 4.6
Ambulatory care coordinator job in Conway, AR
The Patient CareCoordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient CareCoordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to
The Patient CareCoordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient CareCoordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* Registered Nurse with current, active Arkansas license
* BSN preferred.
* Certification preferred.
* At least 2 years of medical surgical nursing, or middle management, experience preferred.
* Proof of high school or equivalent or higher education
* Basic keyboarding skills preferred.
$24k-35k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Ambulatory care coordinator job in Fayetteville, AR
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Fayetteville, AR
Hours: Full time/ Wednesday-Sunday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 3d ago
Patient Care Coordinator (PCC)
Healthy Connections, Inc. 3.0
Ambulatory care coordinator job in Hot Springs, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient CareCoordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient CareCoordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
$24k-31k yearly est. 10d ago
Care Coordinator NE DD-Walnut Ridge (Lawrence Co)
Empower Healthcare Solutions
Ambulatory care coordinator job in Little Rock, AR
CareCoordinator
Department: CoordinatedCare
Full Time/Part Time, Exempt/Nonexempt: Full Time, Non-Exempt
Reports To: Supervisor, CareCoordination
The Managed CareCoordinator plays a crucial role in facilitating and coordinating the delivery of managed care services within an organization. This position is responsible for managing and overseeing the administrative processes associated with managed care plans, ensuring compliance with relevant regulations, and ensuring effective communication between healthcare providers, insurance companies, and patients.
Key Responsibilities:
Coordinate Managed Care Services:
Oversee and facilitate the coordination of managed care services, including verifying eligibility, managing referrals, and obtaining authorizations for medical procedures, treatments, and services.
Deliver personalized health education and coaching to members based on identified concerns outlined in treatment and service plan. requested services, ensuring compliance with established guidelines and policies.
Provide member support access in addressing social determinants of health, such as facilitating access to exercise opportunities and nutritious food.
Insurance Verification:
Verify insurance coverage and benefits for patients, ensuring accurate and up-to-date information is obtained and documented.
Conduct utilization reviews to evaluate the medical necessity and appropriateness of
Collaborate with insurance companies and healthcare providers ensuring availability and quality of services.
Facilitate coordination with diverse healthcare providers for diagnostics, ambulatory care, and hospital services.
Member Advocacy:
Serve as a point of contact for members, addressing their questions, concerns, and complaints related to managed care services, and advocating for their needs within the organization.
Encourage initiatives aimed at improving the health of patients and their communities, including outreach efforts, quality improvement initiatives, and patient panel management.
Coordinate community-based management of medication therapy
Compliance and Documentation:
Ensure compliance with applicable laws, regulations, and contractual obligations related to managed care services. Maintain accurate and complete documentation of all interactions, authorizations, and communications.
Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment.
Continuous Improvement:
Identify opportunities for process improvement and efficiency enhancement in managed care operations. Propose and implement strategies to optimize service delivery and enhance patient satisfaction.
Collaborates with both external and internal stakeholders to ensure the highest level of service efficiency.
Qualifications
Education and Experience:
• High School diploma and One (1) year experience in the mental health field.
• Bachelor's degree in a relevant field such as healthcare, social work, Psychology or social services and other healthcare related field preferred
• Knowledge of managed care principles, processes, and regulations.
• Familiarity with health insurance terminology, coverage, and benefit structures.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Detail-oriented and ability to maintain accurate records and documentation.
• Proficiency in using computer systems and software applications relevant to managed care operations.
License/Certification:
• A valid driver's license and up to date automobile insurance must meet the minimum requirement in your state.
Physical Requirements:
• Must be able to drive and perform quarterly visits to their members.
• Prolonged periods of sitting at a desk and working on a computer.
• The ability to occasionally lift objects weighing up to 15 pounds is required.
Note:
This is not intended to be exhaustive. It aims to outline the fundamental duties and minimum qualifications required for this position. The individual(s) holding this position may be assigned additional job-related responsibilities and tasks beyond those specified in this job description.
Management retains the right to assign or reassign job-related responsibilities and tasks to this position at any time. Certain functions are considered essential, including but not limited to attendance, teamwork, working a complete shift, and performing under stressful conditions. If an incumbent or applicant is unable to perform an essential function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA), reasonable accommodations will be provided to the extent that they are medically and reasonably feasible, solely for the incumbent/applicant in question. The necessity of any essential function may be evaluated in such cases.
$25k-36k yearly est. 12d ago
Licensed Paramedic- Patient Care Coordinator
Pafford EMS
Ambulatory care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms, and providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinatecare for out-of-hospital patients.
Communicate with pre hospital providers to ensure compliance with patient refusals.
Provide patient follow-up for patients after ambulance transport or on scene treatment.
Coordinatecare with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on electronic health record.
12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Excellent communication and interpersonal skills to provide clear communications.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinatecare for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion.
Must be able to talk, listen and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.
$25k-37k yearly est. 60d+ ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Ambulatory care coordinator job in Bentonville, AR
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Bentonville, AR
Hours: Part Time/ Sunday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 1d ago
Care Coordinator Central BH-Little Rock (Pulaski Co)
Empower Healthcare Solutions
Ambulatory care coordinator job in Little Rock, AR
CareCoordinator Department: CoordinatedCare Full Time/Part Time, Exempt/Nonexempt: Full Time, Non-Exempt Reports To: Supervisor, CareCoordination
The Managed CareCoordinator plays a crucial role in facilitating and coordinating the delivery of managed care services within an organization. This position is responsible for managing and overseeing the administrative processes associated with managed care plans, ensuring compliance with relevant regulations, and ensuring effective communication between healthcare providers, insurance companies, and patients.
Key Responsibilities:
• Coordinate Managed Care Services:
o Oversee and facilitate the coordination of managed care services, including verifying eligibility, managing referrals, and obtaining authorizations for medical procedures, treatments, and services.
o Deliver personalized health education and coaching to members based on identified concerns outlined in treatment and service plan. requested services, ensuring compliance with established guidelines and policies.
o Provide member support access in addressing social determinants of health, such as facilitating access to exercise opportunities and nutritious food.
• Insurance Verification:
o Verify insurance coverage and benefits for patients, ensuring accurate and up-to-date information is obtained and documented.
o Conduct utilization reviews to evaluate the medical necessity and appropriateness of
o Collaborate with insurance companies and healthcare providers ensuring availability and quality of services.
o Facilitate coordination with diverse healthcare providers for diagnostics, ambulatory care, and hospital services.
• Member Advocacy:
o Serve as a point of contact for members, addressing their questions, concerns, and complaints related to managed care services, and advocating for their needs within the organization.
o Encourage initiatives aimed at improving the health of patients and their communities, including outreach efforts, quality improvement initiatives, and patient panel management.
o Coordinate community-based management of medication therapy
• Compliance and Documentation:
o Ensure compliance with applicable laws, regulations, and contractual obligations related to managed care services. Maintain accurate and complete documentation of all interactions, authorizations, and communications.
o Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment.
• Continuous Improvement:
o Identify opportunities for process improvement and efficiency enhancement in managed care operations. Propose and implement strategies to optimize service delivery and enhance patient satisfaction.
o Collaborates with both external and internal stakeholders to ensure the highest level of service efficiency.
Qualifications
Education and Experience:
• High School diploma and One (1) year experience in the mental health field.
• Bachelor's degree in a relevant field such as healthcare, social work, Psychology or social services and other healthcare related field preferred
• Knowledge of managed care principles, processes, and regulations.
• Familiarity with health insurance terminology, coverage, and benefit structures.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Detail-oriented and ability to maintain accurate records and documentation.
• Proficiency in using computer systems and software applications relevant to managed care operations.
License/Certification:
• A valid driver's license and up to date automobile insurance must meet the minimum requirement in your state.
Physical Requirements:
• Must be able to drive and perform quarterly visits to their members.
• Prolonged periods of sitting at a desk and working on a computer.
• The ability to occasionally lift objects weighing up to 15 pounds is required.
Note:
This is not intended to be exhaustive. It aims to outline the fundamental duties and minimum qualifications required for this position. The individual(s) holding this position may be assigned additional job-related responsibilities and tasks beyond those specified in this job description.
Management retains the right to assign or reassign job-related responsibilities and tasks to this position at any time. Certain functions are considered essential, including but not limited to attendance, teamwork, working a complete shift, and performing under stressful conditions. If an incumbent or applicant is unable to perform an essential function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA), reasonable accommodations will be provided to the extent that they are medically and reasonably feasible, solely for the incumbent/applicant in question. The necessity of any essential function may be evaluated in such cases.
$31k-44k yearly est. 8d ago
Patient Care Coordinator (PCC)
Healthy Connections, Inc. 3.0
Ambulatory care coordinator job in Little Rock, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient CareCoordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient CareCoordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
$24k-31k yearly est. 60d+ ago
Registered Nurse - Patient Care Coordinator
Pafford EMS
Ambulatory care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Registered Nurse to join our Patient Care Team. As an RN , you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance
and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms,
providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively,
remain calm under pressure and make critical decisions will be essential in delivering high-quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinatecare for out-of-hospital patients.
Communicate with pre hospital providers to ensure compliance with patient refusals.
Provide patient follow-up for patients after ambulance transport or on scene treatment.
Coordinatecare with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on electronic health record.
12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Excellent communication and interpersonal skills to provide clear communications.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinatecare for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion.
Must be able to talk, listen and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Registered nurse with the ability to practice in Arkansas
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
Emergency Department experience preferred.
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.