Personnel Benefits & Transition Coordinator
Ambulatory care coordinator job in Chicago, IL
Class Title: HUMAN RESOURCES REPRESENTATIVE - 19692 Skill Option: None Bilingual Option: None Salary: Anticipated starting salary $5,637 monthly; Full range $5,637 - $8,026 monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:
This posting lists 33 S. State Street, Chicago, IL. 60603 as the Work Location. Effective February 1, 2025, this position was relocated to 115 S. LaSalle, Chicago, IL. 60603
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Personnel Benefits & Transition Coordinator. Responsibilities include performing duties relating to personnel transitions, such as onboarding and offboarding, and administering programs offering benefits to state employees. This position provides a great opportunity for someone who has a strong knowledge of the Personnel Code and Rules, Pay Plan and collective bargaining agreements and is dedicated to ensuring compliance with federal regulations as pertains to human resources. The ideal candidate for this position will have extensive experience working closely with management and new hires during employee onboarding and providing advice related to benefits such as health insurance, life insurance, dental insurance, flexible spending plans, State Retirement System benefits and deferred compensation. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.
Essential Functions
Under direction, serves as a Personnel Benefits & Transition Coordinator for the Illinois Department of Employment Security (IDES)
Serves as a Personnel Transition Coordinator
Serves as a liaison and provides guidance and assistance to agency employees, Human Resources (HR) staff and other interested parties regarding personnel transitions, benefits, employee records and other HR related programs and services
Prepares, maintains and stores a variety of personnel, benefits and other human resources logs, records and files
Serves as a Workers' Compensation Coordinator
Initiates and/or collaborates in new employee orientation or other sessions or meetings to inform staff on benefits and/or human resources programs, policies and procedures
Keeps abreast of any changes related to human resources program policies and procedures, including but not limited to changes to personnel transactions, the State Group Insurance Program, deferred compensation and flexible spending
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
Requires knowledge, skill and mental development equivalent to completion of four (4) years of college
Requires one (1) year of professional experience, preferably in human resources, or satisfactory completion of an approved training program
Specialized Skills
One (1) year of professional human resources experience requiring interpretation of and application of knowledge regarding the State of Illinois Personnel Code, Personnel Rules, Position Classification Plan, Pay Plan and Collective Bargaining Contracts or similar personnel code, personnel rules, position classification plan, pay plan and collective bargaining contracts
One (1) year of professional experience working with State of Illinois Group Insurance rules and regulations, or similar group insurance rules and regulations, and Workers' Compensation
Preferred Qualifications
One (1) year of professional human resources experience requiring interpretation of and application of knowledge regarding the State of Illinois Personnel Code, Personnel Rules, Position Classification Plan, Pay Plan and Collective Bargaining Contracts or similar personnel code, personnel rules, position classification plan, pay plan and collective bargaining contracts
One (1) year of professional experience working with State of Illinois Group Insurance rules and regulations, or similar group insurance rules and regulations, and Workers' Compensation
One (1) year of professional experience reviewing and processing personnel transactions (including but not limited to, job changes, salary adjustments or temporary assignments) using a Human Capital Management (HCM) system such as SAP or similar
One (1) year of professional experience coordinating onboarding and/or offboarding processes, including working with internal and external parties (including but not limited to IT, payroll, training and facilities) to ensure a smooth transition
One (1) year of professional experience tracking and ensuring completion of required employee tasks or processes, such as evaluations, trainings or compliance related activities
One (1) year of professional experience handling or supporting workers' compensation cases, including initiating claims, tracking documentation, or coordinating with relevant parties
Conditions of Employment
Requires an Illinois State Police background check and self-disclosure of any criminal history
Requires ability to travel in the performance of duties, with overnight stays as appropriate
Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends
Requires use of an agency supplied laptop
This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls
Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
About the Agency
The Illinois Department of Employment Security's (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.
Work Hours: Monday-Friday 8:30am-5:00pm
Headquarter Location: 33 S State St Chicago, IL 60603-2804
Work County: Cook
Posting Group: Leadership & Management
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
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Easy ApplyCEJA Transition Coordinator
Ambulatory care coordinator job in Waukegan, IL
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefits package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.
The Lake County Workforce Development department plays an integral role in preparing individuals for work by developing, sourcing and recruiting talent for local businesses throughout Lake County. The Transitions Coordinator plays a crucial role in the Climate Equity Jobs Act (CEJA) Waukegan HUB program by facilitating the transition of participants into sustainable employment opportunities. Working closely with individual program participants, the Coordinator works as a member of the CEJA team by developing and implementing transition plans, which include career assessments and coaching services including but not limited to skills and interests' assessments, career goals planning, program enrollment, coaching services, training and education, and job search assistance.
In addition, the Coordinator will be responsible for proactive follow-up and tracking of graduates, providing ongoing support and referring participants to Barrier Reduction services as needed for up to one year after program completion. This position requires strong communication skills, attention to detail, and a commitment to supporting participants' success in the workforce.
* Collaborate with individual participants to develop their personalized CEJA Transition Plans, which include barrier reduction services, training and education, job search assistance, and follow-up services.
* responsible for maintaining information within the state data system, including customer case notes, planned services, and documenting follow-up activities.
* Maintain post-program follow-up and tracking of graduates, offering ongoing support and guidance.
* Refer participants to Barrier Reduction services based on assessment of support needed for successful employment transition and retention.
* Develop and maintain relationships with partner agencies, referral sources, and education and training institutions.
* Ensure services are carried out under the CEJA guidelines. Coordinate with other program staff to ensure seamless delivery of services and support to participants.
* All other related duties as assigned.
* To be successful in this role, the candidate should have completed a bachelor's degree in a related field with 2 to 3 years of experience or have the competency and skills required to perform in this position.
* Experience in career counseling, job placement, or workforce development.
* Strong interpersonal skills and the ability to build relationships with participants, employers, and community partners.
* Knowledge of career assessment tools and techniques.
* Familiarity with job search strategies and employment resources.
* Excellent communication skills, both verbal and written.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and data management systems.
* Bilingual proficiency in English and Spanish preferred.
* Previous work in Non-Profit, Case Management, or related field.
Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!
Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).
Care Coordinator - Substance Use Disorder
Ambulatory care coordinator job in Chicago, IL
39 Paid Days Off Each Year
The Substance Use Disorder Care Coordinator works as part of the medication-assisted treatment (MAT) team. This role is responsible for coordinating and supporting substance use disorder treatment within the clinic and for coordinating referrals to clinically indicated services outside the clinic. The Care Coordinator focuses on engaging patients in their own care through consistent assessment, measurement of progress, outreach, education, group work and referral management efforts. Patient engagement occurs both in person as well as telephonically. The position is best suited for energetic, empathetic, and organized individuals, who thrive in a team-based environment.
Duties and Responsibilities
Provide proactive outreach and encourage MAT patients to become actively engaged in their own health through calm, compassionate communication and by utilizing techniques such as motivational interviewing and behavioral activation.
Support and closely coordinate substance use disorder treatment care with the MAT PCP and, when appropriate, other behavioral health providers.
Track patient follow-up and clinical outcomes. Document patient encounters and use the worklist to identify and re-engage patients who are not participating as expected in their treatment.
Facilitate recovery plan changes for patients who are not improving as expected in consultation with the PCP and substance use disorder treatment provider. These may include changes in medications, psychosocial treatments, or appropriate referrals for additional services.
Participate in daily huddle before clinic start time and be able to discuss each patient's progress.
Facilitate referrals for clinically indicated services outside the primary care clinic (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment, etc.).
Complete relapse prevention plan with patients who are in remission.
Attend ongoing training and learning related to job position and duties.
Work with SUD Disorder Therapist and PCP in a collaborative manner to ensure that all patients in MAT program receive the supportive services that they need to achieve their treatment goals.
Work with providers in other care settings (hospitals, emergency rooms, treatment centers) to improve communication during transitions of care.
Participate in marketing MAT service when census is low in the program.
Help MAT patients access social services that will help them address the social determinants of their health status.
Work with QI team to improve outcomes on HEDIS measures related to population health through calling back patients for routine care and participating in huddles.
Required Knowledge, Experience, or Licensure/Registration
Associate's or Bachelor's degree in relevant field, with 1-3 years related experience, preferred.
CADC or past work experience with patients struggling with a substance use disorder, preferred.
Fluent English/Spanish, preferred.
Benefits
Eligibility for NHSC Loan Repayment or State Loan Repayment programs
27 days of PTO each year, accrued each pay period
3 personal days
1 floating holiday
8 paid holidays
Medical/Dental/Vision coverage available the 1st of the month following 30 days
Company-paid life, short-term disability, and long-term disability coverage
Discretionary 403(b) match and profit sharing after meeting service requirements
Flexible spending accounts
Accident & critical illness coverage
Pet insurance
Salary
All wages are based on relevant years of experience. The minimum rate is the wage that a candidate with no prior experience will earn.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants
. T
herefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age,
religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
Auto-ApplyPoint of Care Coordinator
Ambulatory care coordinator job in Chicago, IL
Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Point of care Testing Lab Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (*****************************************************
Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Point of Care Coordinator is responsible for the oversight and coordination of the quality control and quality performance improvement functions of point of care testing as well as the planning, organizing, documenting, and providing technical services for aspects of testing performed at point of care sites and in designated non-centralized laboratories by non-clinical staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.
Other information:
Required Job Qualifications:
* Bachelor's or master's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 required.
* Certification from a nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.
* Acceptable credentials (can vary depending on the laboratory section):
o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
o Medical Technologist (MT) via the American Medical Technologists (AMT)
o Blood Bank (BB) via the ASCP
o Chemistry (C) via the ASCP
o Cytogenetics (CG) via the ASCP
o Cytotechnologist (CT) via the ASCP
o Hematology (H) via the ASCP
o Microbiology (M) via the ASCP
o Molecular Biology (MB) via the ASCP
* Two years of laboratory-related experience required. Some lab divisions may require more.
* Prior point of care experience preferred.
* Interacts effectively and respectfully with everyone encountered at the medical center.
* Able to work in a fast paced, often stressful, computerized environment. Able to lift 20 lbs. and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate and high complexity testing. Employeeseducation and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Responsibilities:
Job Responsibilities:
Point of Care Job Duties
* Monitors and reviews queues in the middleware daily.
* Investigates and troubleshoots notable trends in the middleware.
* Assists and makes recommendations involving acquisition of types point of care devices.
* Participates in oversight of point of care testing operation, ensuring the establishment of appropriate procedures throughout all phrases of specimen handling and testing.
* Evaluates new instruments, products, procedures, workflows, and methods to provide the best quality results for the patient.
* Assists LIS with testing and transmission of devices.
* Performs method validation and or performance verification, where appropriate, according to manufacturer's and lab director's instruction.
* Establishes and revises policies and procedures to meet laboratory, nursing and accreditation agency standards.
* Provides counsel, orientation, and training to non-laboratory caregivers according to the CAP, CLIA and CMS standards.
* Provides consultative service and participates in the process of verifying compliance with all regulatory requirements as well as institutional policies and procedures to maintain medical center licensure and accreditation status for point of care testing.
* Follows and teaches safety and infection control procedures to ensure patient, visitor, staff and personal safety.
* Participates in the development and implementation of quality control programs to ensure the highest quality results for patients and providers.
* Ensures institutional readiness for all internal and external inspections of point of care testing resources.
* Participates as needed in laboratory quality improvement activities and quality assurance objectives. Participates, prepares, and presents quality improvement initiatives accomplished in the laboratory.
* Monitors and maintains POCT expenses supplies, materials, and inventory.
* Prepares the lab and other POC sites for CAP inspections and JACHO and other regulatory inspections. Acts as the key participant in inspections.
* Compiles a monthly report in a timely manner of all unit performance to be reviewed by the manager and nursing leadership.
Administrative and Financial Duties:
Will be responsible for any combination of the following:
* Demonstrates proficiency in all duties as defined in the role of Medical Technologist III.
* Provide input on the capital and operational budgets
* Gathers and analyzes data to produce needed information
* Prepares and conducts clinical staff in-services and educational presentations yearly
* Serves as a backup for the supervisor in their absence
Performs Laboratory POC Testing
* Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly.
* Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.
Quality Control and Preventative Maintenance
* Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
* Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause and is able to resolve.
* Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
Troubleshooting
* Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time.
* Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
Organization of Work Area
* Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well organized area of responsibility.
Time Management
* Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
Continuing Education
* Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
* Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.
Special Project
* Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame.
* Participates in procedure implementation and training of new staff and students. Required to identify, participate and lead in process improvement projects.
Report Reviewing and Results Reporting
* Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames.
* Reviews paper generated results and transcribes accurately into the Lab Information System. Review of others' results.
Policy Compliance
* Understands and enforces departmental and institutional policies and practices. Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.
Workflow monitoring
* Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time. Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.
* Responds to clinician inquiries timely, thoroughly, and respectfully.
Process Improvement
* Recognizes situations that require process improvement. Proficient in the use of process improvement tools (e.g., Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
* Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.
* Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.
Communications
* Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when.
* Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically.
* Demonstrates the capacity to be aware of, control, and express one's emotions.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Care Coordinator
Ambulatory care coordinator job in Lemont, IL
Job Description
Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure.
What Nuvia Offers:
Pay: $20-$39 per hour
$20-$24 per hour base
Up to $2,000 monthly bonuses averaging out to roughly $12 per hour
Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour
What's in it for you?
Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day
Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.
Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay.
Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.
Role Overview:
The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews.
Responsibilities:
Live company core values
Greet and welcome patients
Cultivate a positive and welcoming environment
Communicate well with other team members to provide seamless patient care
Manage appointments and scheduling
Handle billing and payment processing
Provide general administrative support
Actively gather patient reviews
Build strong patient relationships
Attend daily huddles
Collaborate with the team to achieve shared goals
Qualifications:
BLS certification
Strong interpersonal skills
Warm and empathetic
Team oriented
Sales-oriented
Results-Focused
Adaptable
A Day in the Life:
Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns.
Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow.
Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry.
Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options.
Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants.
End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.
Health Care Coordinator
Ambulatory care coordinator job in Des Plaines, IL
We are seeking a dedicated and organized Health Care Coordinator to join our dynamic team. The Health Care Coordinator will play a crucial role in ensuring that our patients receive the highest standard of care by coordinating and overseeing healthcare services. This individual will act as a liaison between patients, healthcare providers, and administrative staff to facilitate efficient and effective service delivery.
**Responsibilities:**
- Develop and maintain comprehensive care plans by coordinating with healthcare professionals to meet the needs of patients.
- Schedule appointments, follow-ups, and procedures in collaboration with medical practitioners and patients.
- Monitor patient progress and update care plans as necessary to ensure optimal outcomes.
- Facilitate communication and provide necessary information to patients and their families regarding appointments, treatments, and care plans.
- Assist in the management of patient records, ensuring confidentiality and compliance with healthcare regulations.
- Serve as a point of contact for patients, addressing questions and concerns in a timely, empathetic manner.
- Collaborate with insurance companies to verify patient coverage and assist in the claims process as required.
- Participate in the development and implementation of quality improvement initiatives within the healthcare setting.
- Provide support in the coordination of staff meetings and training sessions.
**Qualifications:**
- Bachelor's degree in Health Administration, Nursing, or a related field is preferred.
- Proven experience in a healthcare coordination or similar administrative role.
- Strong knowledge of medical terminology and healthcare practices.
- Excellent organizational and time-management skills.
- Exceptional interpersonal and communication skills with a patient-focused approach.
- Ability to multitask and handle a high volume of work in a fast-paced environment.
- Proficiency in using healthcare management software and electronic health records (EHR) systems.
- Familiarity with healthcare laws and regulations, including HIPAA.
**Benefits:**
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Opportunities for professional development and continuing education.
- Supportive and inclusive work environment.
- Paid time off and holiday pay.
Join us in making a difference in the lives of our patients by providing compassionate and coordinated health care services. If you are passionate about healthcare and possess the skills necessary to enhance our team's service delivery, we encourage you to apply.
HFW Care Coordinator
Ambulatory care coordinator job in Joliet, IL
Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness.
Position Title: HFW Care Coordinator
Location: Joliet, IL
Hourly Rate: $21- $21.64
SUMMARY
Under the direct supervision of the CCS Supervisor, the HFW Care Coordinator serves as a liaison between patients, families, and the healthcare system to ensure the coordination of primary care and behavioral health services. This role supports patients through high-fidelity wraparound services, ensuring access to care, consistency in treatment, and connection to community resources.
The HFW Care Coordinator provides exceptional customer service, ensures a safe and efficient environment of care, and demonstrates the ability to manage multiple priorities while maintaining accuracy, professionalism, and compassion in all interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain patient confidentiality and adhere to ethical and professional standards at all times.
Deliver outstanding customer service in accordance with the AIDET model, exceeding expectations to ensure the best possible outcomes.
Manage a high-fidelity wraparound caseload, ensuring behavioral health needs are consistently addressed and coordinated.
Schedule and track medical, dental, and behavioral health appointments for patients.
Conduct required in-person and telephonic contacts with patients and families, including monthly family team meetings.
Develop individualized care plans in collaboration with patients, families, and interdisciplinary care teams.
Maintain accurate and timely data entry across various databases and electronic portals.
Serve as a liaison between behavioral health and primary care teams by attending case consultations, care team meetings, and clinical huddles.
Apply knowledge of medical and mental health conditions to support patient care planning and intervention.
Complete evidence-based assessments, including tools such as SBIRT, PHQ-2/PHQ-9, GAD-7, and Vanderbilt.
Provide case management and advocacy, connecting patients to internal and external mental health, substance use, and community support services.
Collaborate with health plans, hospitals, specialists, and providers to ensure comprehensive, coordinated care.
Attend required trainings and meetings, and complete all Core Curriculum courses related to this position.
Perform all other duties as assigned.
KEY COMPETENCIES
Dependable and reliable, with a strong commitment to quality and service.
Demonstrates initiative and problem-solving skills.
Effective multitasking and time management abilities.
Makes data-driven decisions and exercises sound judgment.
Works both independently and collaboratively within a team.
Strong verbal, written, and organizational skills.
Maintains attention to detail and program compliance while meeting deadlines.
QUALIFICATIONSEducation and/or Experience
Master's degree in Human Services Behavioral health experience required.
Strong proficiency in Microsoft Office and database management required; must be adept at data entry and recordkeeping.
Other Qualifications
Current driver's license and auto insurance required.
Ability to work flexible hours, including evenings, weekends, and scheduled holidays as needed.
BENEFITS
Health, Dental, and Vision Insurance
Disability & Life Insurance
Paid Vacation, Sick Days, and Holidays
Retirement Plan
Employee Assistance Program (EAP)
Employee Discounts on services such as cell phones, restaurants, and more
Auto-ApplyCare Coordination and Support: High Fidelity Wraparound (CCSW)
Ambulatory care coordinator job in Chicago, IL
Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care
Coordinators link families to traditional outpatient services as well as Pathways specific services.
JOB SUMMARY (Summary of Position's Duties and Responsibilities):
The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Essential Functions:
• Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.
• Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload
• Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
• Schedule, plan and facilitate Child & Family Team Meetings
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Provide regular communication and close collaboration with multiple community partners
• Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services
• Facilitate the creation of safety and crisis prevention plans
• Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary
• Enact Ada S. McKinley Care Coordination Model with each individual and family
• Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
• Provide care coordination services to SFSP/FSP eligible youth and their families.
• Completes service documentation in alignment with agency and program core performance standards
Any Additional Functions/Responsibilities:
• Helping find services and supports in the person-served community or natural environment
• Good writing skills in order to complete required documentation
• Strong organizational skills
• Self-starter and multitasker
• Exceptional customer service skills
• One-two years of experience managing large case loads
• Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to
Outlook calendar and correspondence, etc.
• Provide a high-level of customer service and client engagement.
• The ability to learn through in-person, virtual, and web-based trainings.
• Must be organized, able to meet timelines, manage a case load, and be a self-starter
• Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.
• Maintain caseload of 1:12 (based on population)
• Performs other related tasks as needed.
POSITION QUALIFICATIONS:
Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
Professional Licensure/Certifications: None
Job Knowledge, Skills & Experience:
• Experience working with Children/adolescents and families is required
• Experience with care coordination is a plus
• Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software
• Bilingual is preferred
Other Requirements:
Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required
Auto Insurance: Proof of valid auto insurance
Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….):
computer, signature pad, cell phone, fax machine, copier
WORKING CONDITIONS
Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients.
Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea
meetings, meet with clients and families and attend any required trainings and program/organization meeting.
Environmental Factors
Physical Demands
• The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about.
Compensation
60,000 to 65,000 Annually
Benefits
Paid vacation
Paid Sick Time
12 Paid Holidays
Medical
Dental
Vision
403(b) Plan
Life Insurance
Long-term & short-term disability
Employee assistance program (EAP)
Family medical leave
Tuition reimbursement
Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer
Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.
To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.
Patient Care Coordinator/ Engager
Ambulatory care coordinator job in Evanston, IL
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Evanston, IL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Behavioral Health Care Coordinator - ABA, BCBA, Utilization Review
Ambulatory care coordinator job in Chicago, IL
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for ensuring accurate and timely clinical review of behavioral health cases (Applied Behavior Analysis (ABA)) for medical necessity including assisting members on the telephone, reviewing medical records, reviewing cases which involves contract interpretation of behavioral health diagnoses, and utilizing knowledge of medical necessity criteria for all levels of behavioral health care from outpatient office visits to acute in-patient to out-patient office visits, especially of Applied Behavior Analysis (ABA) as appropriate for treatment within the Autism Spectrum Diagnoses (ASD).
**JOB REQUIREMENTS:**
**Registered Nurse (RN) or Masters-level Behavioral Health Professional (LPC, LMFT, LCSW, LCPC, BCBA, RPsy) with current license to practice at the independent practice level.**
**Current clinical license in state of operations and in good standings.**
**3 years clinical experience in psychiatric setting or own behavioral health practice.**
**Verbal and written communication skills.**
**Analytical and decision making skills.**
**PC and database experience.**
**PREFERRED JOB REQUIREMENTS:**
**Utilization review experience.**
**3 years clinical experience in psychiatric setting or behavioral health practice providing** **as a BCBA providing and/or supervising ABA treatment.**
**_Experience in a school setting or working with individuals with ASD (Autism Spectrum Diagnoses)_**
**_Relocation assistance will not be provided for this position._**
**_Sponsorship will not be provided for this position._**
**This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.**
\#LI-Remote
\#LI-DP1
\#CA
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$60,300.00 - $133,400.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)**
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
Home Coordinator (1099) - Chicago, Illinois
Ambulatory care coordinator job in Chicago, IL
Our mission is to create authentic belonging experiences for those who own much-loved homes, and those longing for that feeling. Belong is changing what it means to rent a home by putting people first. It's where hospitality meets consumer real estate-and it's about to redefine an entire industry. We're backed by Andreessen Horowitz (a16z), GGV Capital, and Battery Ventures, just to name a few of our all-star investors.
Do you love connecting with people and have an eye for beautiful homes? We're looking for a friendly and detail-oriented Home Coordinator to join our team at Belong! In this role, you'll welcome potential residents, showcase our homes with care, and ensure move-ins are effortless, you'll play a key role in making each experience feel special.
Responsibilities:90% of this job is to conduct home tours: Show our outstanding homes available for rent to potential residents, highlighting the unique features, amenities, and benefits of each property.The remaining 10% is completing other tasks related to the home: complete quality assurance checks, pre move-in tasks (key copying, setting up lockbox access at homes, etc.) and light inspections.
Requirements:Excellent communication to connect and build relationships.Adaptability and a willingness to learn.Reliable transportation with a valid driver's license.Smartphone with data/text plan for communication and task management.Local area knowledge is a plus!No prior experience necessary: While previous experience in a similar role or in customer service is advantageous, we welcome individuals with a drive to succeed and a willingness to learn.
Why Belong? Flexible hours: Enjoy the freedom to create your own schedule, accommodating your personal needs and commitments.Competitive pay structure: Receive excellent compensation, with payment structured as pay per task. Rates starting at $30 per task.Growth opportunities: Gain valuable experience in the real estate industry and develop your skills as part of a dynamic and supportive team.
Join us in providing exceptional experiences to our potential residents and homeowners. Apply now to embark on an exciting journey as a Home Coordinator with us!-Belong Home Coordinators are 1099 independent contractors with compensation set as pay per task that is completed.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyValue Based Care Coordinator
Ambulatory care coordinator job in Chicago, IL
Job Title Description: Value Based Care Coordinator
FLSA Status: Exempt
Summary: The Value Based Care Coordinator plays a critical role in improving patient outcomes and supporting the organization's value-based care and payment metrics. This position is responsible for managing hospital admission, discharge, and transfer processes and ensuring seamless coordination of care for patients transitioning from hospital to home or other care settings. The role involves assisting with various projects, initiatives, and outreach to support achieving performance in accordance with value-based contracts.
Essential Duties and Responsibilities:
Oversee the admission, discharge, and transfer processes to facilitate smooth transitions for patients.
obtain patient records/summaries and ensure timely follow-up appointments with PCPs are scheduled
Collaborate with hospital care managers and outreach to patients while hospitalized
Collaborate with healthcare teams to ensure follow up and continuity of care during transitions from inpatient to outpatient care
Act as a liaison between patients, families, healthcare providers, and community resources.
Coordinate patient entry into T360H health centers.
Monitor high-cost, high-utilizer patient lists to engage and encourage appointments with care team members.
Engage non-established patients, schedule appointments, and assist with PCP changes.
Review insurance-supplied patient and reattribution lists for accuracy.
Monitor attribution lists from managed care organizations for proper coordination of care.
Participate in quality improvement and empanelment initiatives.
Conduct outreach and education to targeted patient populations to help close care gaps
Other duties as assigned
Qualifications:
Required Education and/or Experience:
High school diploma or equivalent required, Associate's or Bachelor's degree preferred; education in Medical Assisting or another healthcare-related field preferred.
Previous experience in hospital care coordination, case management, or related healthcare roles.
Working knowledge of EMR systems preferred.
Microsoft office experience (including Excel) preferred
Language Skills:
Bilingual in Spanish preferred
Competencies:
Strong understanding of healthcare systems and patient care transitions.
Excellent communication and interpersonal skills, with the ability to work collaboratively.
Ability to clearly document work in written format.
Physical Demands and Work Environment:
Primarily office-based with some requirements for on-site hospital and health center visits.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary and Benefits:
The annual salary range for this position is $45,000 and $55,000 annually based on experience and qualifications.
Tapestry 360 Health offers a comprehensive benefits package, including health insurance, dental insurance, retirement savings plans, paid time off, and continuing education. This position may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program.
Tapestry 360 Health is committed to equitable and transparent pay practices. In accordance with the Illinois Pay Transparency Act, we are disclosing the full salary range for this position. This range represents the potential compensation for the role based on experience, tenure, and performance over time.
Most new employees can expect an initial offer within the lower portion of the range, reflecting factors such as prior experience, internal equity, and organizational budget. Salary progression is evaluated regularly to support professional growth and retention.
How to Apply: Interested candidates are encouraged to visit the Tapestry 360 Health website to explore career opportunities and submit an application. Please apply online at **********************************
Tapestry 360 Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential duties and responsibilities either unaided or with the assistance of a reasonable accommodation to be determined by Tapestry 360 Health on a case-by-case basis.
Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Re-Entry Care Coordinator
Ambulatory care coordinator job in Chicago, IL
Cook County Sheriff Job Title: Re-Entry Care Coordinator Salary Grade: 14 Department: Department of Corrections Programs Bargaining Unit: Not Applicable Civilian (non-sworn) / non-merit ranked / internal & external candidates
FLSA Status: Non-Exempt
Probation Period: 12 months
Designation - SEAM EE: Not Applicable
Characteristics of the Position
General Overview
The Re-Entry Care Coordinator will serve as a case manager for Cook County Sheriff's Office (CCSO) treatment and reentry initiatives. They would work directly with individuals in custody (IIC), community corrections participants, families, and community partners, within CCDOC, courts, and the community. They would work with community agencies to coordinate service delivery for reentry initiatives. They would coordinate participant care plans and referrals for those returning to the community from the Cook County Department of Corrections (CCDOC), court discharges, or those residing in the community under CCSO supervision. Linkage services for this role have a focus on housing, but may also include medical, mental health, crisis, substance use, employment, gang detachment, social security, Medicare/Medicaid, and/or criminal desistence, among other possible needs.
Key Responsibilities and Duties
Complete clinical assessments using evidenced-based guidelines.
Complete needs assessments of participants to determine information relevant to housing placement in the community.
Provide individualized, participant-centered, written care plans and community linkage referrals to participants.
Support participants in the implementation of their care plan, assisting with any barriers to service delivery.
Provide accurate information and documentation to referral agencies.
Advocate for participants and their families as they navigate community-based reentry and treatment services.Work effectively with Electronic Monitoring to advocate for program participants and find appropriate housing placement, if needed.
Work effectively with CCDOC security staff and administration, if needed.
Coordinate with all Cook County Government partners and community-based service providers to ensure treatment and services to participants are delivered as needed.
Work effectively as a team member and independently.
Manage a large caseload of participants.
Maintain participant files and documentation.
Maintain data and referral information for reports and research purposes.
Knowledge, Skills, and Abilities
Working knowledge of the justice system and the specific needs of the justice-involved populations.
Knowledge of mental health, substance abuse, and co-occurring assessment, treatment, and referral admission criteria.
The ability to work with incarcerated and community corrections participants in their perspective environments.
Possess a nonjudgmental approach to working with the forensic population and their families.
Possess critical thinking skills and the ability to develop appropriate discharge plans and/or course of action.
Understanding of evidence-based practices and the ability to incorporate these practices in service delivery.
Attention to detail and diligent maintenance of documentation and record keeping.
Ability to communicate effectively (orally and written) with participants, families, partner agencies, and CCSO staff in a professional and compassionate manner.
Ability to work effectively on a multidisciplinary team and individually.
Maintain competencies, as related to the forensic population, cultural diversity, clinical practices, communication skills, personal development, and ethics.
Respect for cultural diversity; and the ability to work respectfully with persons of different genders, ages, races/ethnicities, sexual orientations, sexual identities, disabilities, and SES.
Respect for specific workplace cultural diversity concerns and appropriate conduct.
Minimum Qualifications
Possession of a bachelor's degree in the social services, psychology, criminal justice, counseling, social work, or behavioral health related fields.
Ability to work within CCDOC with the incarcerated population and in the community with community corrections clients.
Proficiency in Microsoft Office Suite.
Able to physically perform duties which may include walking long distances throughout the CCDOC compound.
Ability to work any shift and schedule, including, evenings, weekends, and holidays.
Preferred Qualifications
Possession of a master's degree in social work, counseling, psychology, criminal justice, or behavioral health from an accredited university.
Working towards licensure/certification in social work, counseling, or another behavioral health specialization.
Possession or pursuit of a CADC (certified alcohol and drug counselor) credential.
Two (2) years of experience working within corrections or with the justice-involved population.
Minimum of four (4) years of prior experience working within behavioral health services and/or social services.
Possession of bilingual language skills.
Previous internship at the Cook County Sheriff's Office.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
Article EE, Civilian Selection Process, of the Sheriff's Employment Action Manual (SEAM), applies to this employment process and can be found at the following link:
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Please note that there are no remote job opportunities, all positions are located onsite.
All Cook County Sheriff's Office employees must apply on the internal employment page to be considered; the application may be accessed via the SheriffNet site on the Human Resource page.
* Note: All Internal Applicants are subject to Cook County Promotional salary rules if selected.
I Certify that no Political Reasons or Factors were considered in any decision I made or action I took related to this Employment Action. Further, I do not know of or have any reason to believe that anyone else considered or took action based on Political Reasons or Factors with respect to this Employment Action.
EEO Statement
The Cook County Sheriff's Office is an equal opportunity employer and prohibits all unlawful discrimination in its hiring and promotional process. The Cook County Sheriff's Office employment decisions will not be based on race, color, ancestry, religion, national origin, age, gender identity, sexual orientation, family or parental status, disability, genetic information, or any other basis prohibited by applicable law.
Benefits
Health Insurance Program - Health insurance coverage includes medical, dental and vision care and is available for an employee and his/her eligible dependents.
Holidays - Thirteen (13) Holidays are granted in each Fiscal Year. Employees who are active at the beginning of the fiscal year (December 1st) also qualify for a floating holiday.
Sick Leave - Granted sick leave is earned and accrued at the rate of one (1) day for each month of service and may be accumulated up to one hundred and seventy-five (175) working days.
Vacation Leave - Granted Vacation leave is earned and accrued, with employees having the opportunity to accrue fifteen (15) days within the Fiscal Year; Vacation leave accruals increase based on an employee's anniversary date of employment.
Life Insurance - Basic term life insurance, equal to one (1) time the employee's annual salary, is offered to every employee at no cost and the employee may elect to purchase supplemental coverage.
Pension Plan - Employees contribute into the Cook County Pension Fund and earn a prescribed percentage for each year of service; employees may be eligible for an annual annuity after ten (10) years of service and upon reaching a certain age based on when the employee started employment.
Deferred Compensation Program - Employees may elect to enroll in a deferred compensation plan, a tax deferred plan which may be used as a supplemental retirement option.
The 2025 Cook County Employee Benefits Overview can be viewed at:****************************************************************************************** Benefits Overview (EBO)_County.pdf
Drug and Alcohol-Free Workplace
It is the policy of the Cook County Sheriff's Office to provide a drug- and alcohol-free workplace for all members.
It is imperative that all Sheriff's Office members are capable of devoting constant and uninterrupted attention to the performance of all assigned duties without risk to safety and security for themselves, other members, or the public. To ensure the goals of this policy are met, all Sheriff's Office members shall be subject to drug and alcohol testing, whether mandatory, random, or based on reasonable suspicion.
* Must be legally authorized to work in the United States. *
This position requires successful completion of post-offer tests, which may include a background check, drug screen and/or medical examination. Falsification of any information in the application process will result in disqualification and ineligible for appointment to, or employment in, a position in the County service for a period of five years. For current Cook County Sheriff's employees, such falsification may result in discipline, up to and including termination, and ineligible for appointment to or employment in a position in the County service for a period of five years. See Cook County Code of Ordinances, Article II, Sections 44-54 Unlawful Practices Relating to Employees and Employment - Penalty, 44-56 Political Discrimination; Cook County Employment Plan, Section V.N. Pre-Interview License and Certification Verification; Supplemental Policy No. 2014-2.13 Ineligible for Rehire List; and Cook County Personnel Rules 3.3(b) (7) (8) (18).
Sheriff's Employment Action Manual (SEAM)
The Cook County Sheriff's Office hiring process is governed by the Sheriff's Employment Action Manual (SEAM) which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions. Cook County Sheriff's officials and employees who become aware of or receive a complaint that involves an allegation of Political Reasons or Factors being considered in the hiring process of Non-Exempt positions are obligated to refer the complaint to the Cook County Sheriff's Director of Compliance. If the Cook County Sheriff's Director of Compliance sustains allegations of Political Reasons or Factors being considered, the Cook County Sheriff's Office will disqualify the Applicant or Candidate from consideration for employment and disciplinary action will be imposed on any involved Cook County employees, if applicable."
The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the Cook County Sheriff's Office hiring decision.
Lead Home Care Service Coordinator
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
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We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Lead Home Care Service Coordinator
Ambulatory care coordinator job in Chicago, IL
Job Description
To apply via text, text 9900 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Care Coordinator
Ambulatory care coordinator job in Chicago, IL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Coordinates and processes patient referrals to completion with precision, detail and accuracy.
**_Definition of completion:_**
+ Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
+ Orders have been approved (when needed).
+ Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
+ Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
+ Completes orders with proper documentation on where patient is scheduled and how patient was notified.
+ Referrals have been sent to specialist office & confirmed receipt.
+ Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
+ Enters all Inpatient and Outpatient elective procedures in HITS tool.
+ Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
+ Participates in Super Huddle and provides updates on high priority patients referrals.
+ Addresses referral based phone calls for Primary Care Physicians panel.
+ Completes and addresses phone messages within 24 hours of call.
+ Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
+ Retrieves consultation notes from the consult tracking tool.
+ Follows up on all Home Health and DME orders to ensure patient receives services ordered.
+ Provide extraordinary customer service to all internal and external customers (including patients and other
+ ChenMed Medical team members) at all times. Utilization of patient messaging tools.
+ Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
+ Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
+ Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
+ Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
+ Ability and willingness to travel locally within the market up to 10% of the time
+ Spoken and written fluency in English; Bilingual a plus
**PAY RANGE:**
$16.5 - $23.56 Hourly
**EMPLOYEE BENEFITS**
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Care Coordinator - Chicago - Float
Ambulatory care coordinator job in Chicago, IL
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do:
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have:
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer:
Competitive Pay | $15-$23/hr | Based on Experience
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our .
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
Auto-ApplyAuthorization Coordinator (Revenue Cycle) - South Side Hospital Location
Ambulatory care coordinator job in Chicago, IL
Job Description
MBOS Inc, a leader in medical billing field, currently has an onsite opening at Jackson Park Hospital, Chicago, IL for for an Authorization Coordinator.
Experience with revenue cycle, authorizations, Excel or Google Sheet, and revenue cycle knowledge of hospital and physician billing, follow up, pre-notification and pre-authorization would be a plus.
Hands-on experience in Medicare and/or Medicaid Replacement/MCO insurance pre-authorization, collections, denials for hospitals and physicians
Experience with managing rejections and denial reasons and ability to document
Experience with Google Sheet and/or Excel
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem solving skills
An openness to learn and share knowledge
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Onsite
Hospitality Coordinator
Ambulatory care coordinator job in Chicago, IL
The Hospitality Coordinator is responsible for managing catering services, café operations, and hospitality logistics within a corporate office environment This role ensures high-quality food service delivery, accurate billing, and seamless coordination between vendors, internal teams, and facilities. The Hospitality Associate also oversees café upkeep, supply inventory, and equipment maintenance to support a welcoming and efficient workplace experience. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced corporate environment.
Pay: $23.50
Shift: Monday-Friday, 7:30am to 4:30pm (flexibility required)
Job qualifications
* High school diploma or equivalent.
* Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry.
* Able to make independent decisions that conform to business needs and policy.
* Strong interpersonal communication skills required.
* Excellent organizational skills required.
* Must be able to meet deadlines and complete all projects in a timely manner.
* Strong attention to detail is required.
* Must work well in a team environment.
* Professional attire and demeanor required.
* Good written communication skills.
* Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
* Ability to work in a fast paced, high-energy environment.
* Ability to work on multiple projects simultaneously.
* Ability to operate basic audio/visual equipment.
* Professional telephone demeanor.
* Ability to anticipate client's needs for meetings and events.
* Must be self-motivated with a positive can-do attitude.
* Proven customer service skills are required to create, maintain and enhance customer relationships.
Key Responsibilities
* Coordinate catering orders for meetings, events, and weekly food programs across the office.
* Manage delivery timelines and ensure all catering components are executed smoothly.
* Ensure compliance with health and safety regulations.
* Support ongoing efforts for catering services, including tastings and events.
* Liaise with approved vendors to ensure timely delivery, accurate orders, and quality presentation.
* Maintain and track catering expenses and reconcile invoices against purchase orders and delivery records.
* Assist in developing and updating catering menus and vendor lists.
* Ensure compliance with food safety and corporate policies.
* Support special events and workplace experience initiatives as needed.
* Serve as the point of contact for internal teams regarding catering and café needs.
* Maintain quality and cleanliness of conference rooms.
* Train and supervise temporary or event staff as needed.
Job duties
* Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately.
* Set up conference rooms according to client's request, including audio/visual equipment, food, beverages,
* utensils, ice, etc.
* Clean up conference rooms after use and return property to vendors if necessary.
* Prepare coffee and other beverages in assigned kitchens each morning.
* Clean up coffee makers Pantry in each kitchen in the evening. Throughout the day
* Communicate with supervisor or client on meeting request concerns or deadline issues.
* Maintain inventory of catering supplies and order supplies as needed.
* Place orders for food and beverages for use during meetings
* Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly.
* Ensure the value-added products and services are secured at competitive rates that have been vetted
* Perform appropriate vendor selection and management associated with department services and/or products.
* Assist in training new hires.
* Prioritize workflow.
* Assist in process improvement ideas.
* Answer telephone in Office Services center.
* Adhere to Williams Lea policies in addition to client site policies.
* Use equipment and supplies in a cost-efficient manner.
* Must be able to lift up to 50 lbs. on a regular basis.
* Provide back-up support to Reception and/or Office Services as needed.
Café Operations & Supply Management
* Oversee daily upkeep and cleanliness of office cafés and pantry areas.
* Monitor and manage inventory of food, beverages, and hospitality supplies.
* Place and track orders for café and pantry stock, ensuring timely replenishment.
* Maintain equipment such as coffee machines, refrigerators, and water dispensers; coordinate repairs or servicing as needed.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Auto-ApplyCoordinator, Hospitality & Travel Services
Ambulatory care coordinator job in Chicago, IL
Job DescriptionDescription:
Chicago Event Management is more than an event production company, it's a team motivated to connect the communities we serve through the events we produce. At the core of our organization, we believe in sharing leading practices, using learnings to create unforgettable experiences and building lasting relationships that lead to new ideas and innovation.
Since its inception in 1996, CEM has stayed true to this mission and as a result, has become a leader in event production and the endurance sports industry.
Job Summary
The Hospitality & Travel Services Coordinator is responsible for coordinating and executing hospitality venues and guest programs at company-produced events while managing all aspects of event-related travel for staff, athletes, and key stakeholders. This role supports the overall guest experience through detailed planning, vendor coordination, asset tracking, travel logistics, and cross-departmental collaboration.
This is a full-time, hourly, non-exempt role, reporting to the Director, Hospitality & Guest Experiences. The primary work location is the CEM Office in Chicago, Illinois, with occasional work at event sites throughout Chicago.
The ideal candidate is an organized, detail-oriented hospitality and travel professional with experience coordinating domestic and international travel, who thrives in a fast-paced environment and delivers a high level of service through strong communication and teamwork.
Duties & Responsibilities
Hospitality Management
Responsible for tasks set forth by Director, Hospitality & Guest Experiences associated with the hospitality venues and engagements taking place at company-produced events. This includes managing the day-to-day task(s) leading up to events and day-of coordination of the examples listed below:
- Chicago Marathon: Finish Line Lounge, Skyline Hospitality, Premier Runner Program, Start Stage, Employee Volunteer
- Shamrock Shuffle: Buckingham Hospitality, Start Stage
- Chicago 13.1: Boulevard Hospitality, Start Stage
Coordinate hospitality elements for event hospitality venues, including but not limited to:
- Design and ordering of various print projects
- Venue layouts and equipment
- Décor recommendation
- Food and beverage, sponsor product
- Inclusion of various sponsor activations within facilities
- Recruitment of hospitality staff
Support Coordinator, Meetings & Events with the execution of event related meetings and events
Collaborate and coordinate with internal departments, such as Sponsorship, Operations and Workforce Management, on resource procurement, allocation, and management, identifying opportunities to use existing assets and reduce expenses
Oversee Hospitality Operations and Logistics contractors
This role may be asked to support Emergency Planning and Preparations task(s) and duties, including but not limited to updating existing documents and processes related to medical response, facility evacuation, facility operational failures, etc.
Travel Accommodation Coordination
Coordinate travel, transportation, and housing trade inventories to be used for various housing booking and incentives
Coordinate travel (air, housing, transportation) for all event stakeholders requiring accommodations, including providing confirmations, strategically using available inventories to fulfill needs
Generate and provide detailed travel itineraries for select individuals, such as invited athletes and high-profile guests, including confirmations and any necessary forms
Assist with developing and implementing internal and external travel requirements
Assist with developing and implement travel reimbursement policy and process; coordinate with Workforce Management and Finance/Accounting on process and procedures
Process expenses associated with booked travel, including following and financial tracking and allocation requirements
Coordinate travel (air, housing, transportation) for CEM Staff for outside events; e.g., other races/events, industry conferences, tradeshows, meetings, etc., adhering to internal and external travel requirements
Other
Assist in documenting processes and timelines associated with Hospitality & Travel Services functions
Identify opportunities for enhancement or efficiency within the Hospitality & Travel Services functions
Other duties as assigned
Compensation
$21.00 per hour minimum starting rate, commensurate with qualifications and experience
Overtime paid at time-and-a-half, with additional hours anticipated around company-produced events
Potential for discretionary mid-year and year-end bonuses
Benefits & Perks
Medical, dental, vision, life and short-term disability insurances with generous company contribution to medical and dental premiums
Company paid basic life and long-term disability insurances
Access to Employee Assistance Program and discount programs
Optional legal and ID protection insurances
401K plan with access to financial advisors
Hybrid work policy
Potential for discretionary mid-year and year-end bonuses
Limited opportunity to attend industry events and professional development conferences
Event-issued merchandise
Requirements:
Passion for hospitality services, event production or the endurance sports industry
Working knowledge of event safety and risk management principles
High integrity, strong work ethic, and personal accountability
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Proven ability to collaborate effectively across departments and build consensus
Excellent written and verbal communication skills
Strong planning, organizational, and follow-up skills
Strong people, process, and customer service skills
Exceptional time management and attention to detail
Excellent analytical and research skills
Proficiency in Microsoft Office, Adobe Illustrator, InDesign, Photoshop, databases, and related project management tools
Ability to work nights, weekends, and non-traditional hours as required by event and program schedules
Ability to travel as required (5-10%)
Education & Experience
Bachelor's degree in hospitality management, business administration, or a related field
Prior experience in an office setting, including corporate credit card administration
Demonstrated ability to work both independently and collaboratively in a team environment
1-2 years of experience booking domestic and international travel, including group travel and executive travel arrangements
Expected Work Location & Schedule
Primary work location: CEM Office in Downtown Chicago.
Opportunity to work remotely up to two days per week as per CEM's Hybrid Work Policy.
Occasional work at CEM Warehouse in Bellwood, IL and on-site event locations throughout Chicago.
Working Conditions & Physical Requirements
Moderate walking, standing, prolonged sitting, bending, kneeling, and reaching.
Work is performed primarily in an office setting, with occasional work in warehouse spaces or on-site event locations.
Ability to lift and move items up to 25 pounds occasionally.
Chicago Event Management is an equal opportunity employer.