Ambulatory care coordinator jobs in Austin, TX - 45 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Hospitality Coordinator
Home Care Coordinator
Health Care Coordinator
Clinical Care Coordinator
Client Care Coordinator
Transition Coordinator
MDS Coordinator
Patient Care Coordinator - Round Rock South
Results Physiotherapy 3.9
Ambulatory care coordinator job in Round Rock, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient CareCoordinator to join our team in Round Rock, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient CareCoordinator?
A Patient CareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient CareCoordinators have excellent customer service skills.
Patient CareCoordinators learn new things - a lot! The Patient CareCoordinator multitasks in multiple computer programs each day.
A day in the life of a Patient CareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient CareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$26k-38k yearly est. Auto-Apply 5d ago
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Patient Care Coordinator
AEG 4.6
Ambulatory care coordinator job in Austin, TX
Patient CareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$41k-54k yearly est. 3d ago
Client Care Coordinator
The Miura Group 3.6
Ambulatory care coordinator job in Austin, TX
Job DescriptionBenefits:
401(k)
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Doing meaningful work beside great people is an unbeatable find.
The Miura Group
is expanding and actively looking to find extraordinary people to join our family. We want to find an individual with operational talent who is naturally passionate about client work and delivering a customized, white-glove experience. The Miura Group is a well-respected and well-known brand in the Financial Services industry, with a specific focus on boutique Wealth Management in Austin, Texas (nested under the strength and stability of the Northwestern Mutual Wealth Management brand)
Our firm currently has 13 employees and we've grown dramatically over the past few years. As such, we are looking to add a dynamic individual to our team to help us better serve our clients and their families. Connection within our tight-knit group of co-workers is crucial. Our office is located on 6th street in the middle of downtown Austin. However, we realize that in order to attract top talent and add great humans to our team, we must also understand that talent is spread out. We are actively working toward fine-tuning our team's approach to strive and ensure that each member is fulfilled in their work and engaged at the highest possible level.
Who We Are
We're a financial firm that's strong, innovative, and growing with the backing of Northwestern Mutual, an organization with over a 160-year history of doing whats in the best interest of our clients and our community. We invest in our people providing opportunities for our team to grow themselves, their career and in turn, our business. We care deeply about diversity and inclusion. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
The Miura Group strives to help our clients live the most joy-filled and authentic lives possible and aim to be a trusted partner in planning for the milestone moments and all the treasured seconds in between. Our team knows that everyone defines success differently, and we want to learn whats important to our clients and team members by listening more than we talk, discussing more than we explain, and caring far more than what youd expect from an advisor. We aim to transform financial anxiety into a lifetime of financial freedom. We just celebrated 37 years of business and look forward to 37 more solid years
at least
.
Who We Are Looking For
As The Miura Group's
Client CareCoordinator
, you would ideally have an impeccable attention to detail/accuracy and fantastic people skills. You love the feeling of assisting clients directly and enjoy knocking out to-do list items in an efficient and effective manner. We want an operational and administrative specialist who enjoys the challenges of multi-tasking. If you're passionate, talented, willing to learn, and creatively solve problems, we hope you'll consider us on your career journey. In addition, you would have the ability to accurately follow a detailed process, while possessing excellent follow-through and communication skills. If youre ready to be a part of a great culture in a relevant fast-paced and professional environment, then continue reading.
The Role
As Client CareCoordinator, you will assist with booking client appointments, answering the phone with a friendly voice when clients call, and a variety of other tasks associated with delivering excellent client service to our awesome clients. You will have direct client engagement, fielding client questions and requests to the appropriate team member and making sure our advisors calendars are full of client meetings! We need someone who works well with others and understands what it means to be a part of a team. You will be involved in coordinating with other specialists on our team, highly credentialed and licensed financial advisors, financial planning professionals, and various other team members. This is primarily a client service-oriented role, best suited for an individual who likes to work through a robust to-do list and deliver excellence to our clients.
A Few Expectations
Work efficiently on ongoing client services and interaction (confirming appointments, scheduling lunch delivery, etc)
Contact clients to confirm receipt of forms or request return of completed forms
Communicate with clients to answer questions and respond to requests in a timely manner
Answer client phone calls and emails and connect them with the appropriate person on our team
Communicate with our home office as needed to supply or obtain information
Youll prioritize effectively and will work within a team to accomplish office and team goals
Attend weekly development and team meetings to advance industry mastery
What You'll Bring to The Team
Strong sense of collaboration as part of a goal-oriented team
Strong organizational and time management skills with ability to set priorities and meet deadlines
Excellent verbal and written communication skills with the ability to gain rapport and cooperation at all levels in our organization
Ability to work independently, as well as within a team.... i.e. a collaborative team player
Demonstrate ability to handle the execution of confidential and time sensitive information
Can adapt to shifting priorities in a fast-paced environment without missing a beat or a detail
Prefer some experience in the customer service field
Education: Bachelors degree preferred but not required
Compensation package includes a base salary, average bonus potential, paid time off, basic health insurance coverage, 401k matching, Group long term disability and Group life insurance. This team member would be required to physically be in the office for at least 90 days upon hiring for training and onboarding purposes, with the option of at least 1 remote-working day a week upon management approval.
You'll never meet a team quite like ours. You'll see.
At The Miura Group, an original (founding) member of Northwestern Mutual Private Client Group, we help successful people gain clarity and intentionality around their financial world to have greater understanding and peace about how their wealth matches the life and future they want.
Our work enables us to impact their lives, their family, their future, and our greater community in a powerful and positive way.
When your work makes a difference in the world, and you love the team you're on, work weeks become fulfilling in a new way.
****************************
$30k-41k yearly est. 21d ago
Ortho Patient Care Coordinator - North Lamar
Sonrava
Ambulatory care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented Patient CareCoordinator. The Patient CareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient CareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient CareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
Set and achieve personal sales goals while supporting the goals of the team
Greet patients in a timely, professional and engaging manner
Introduce new patients to the office and staff
Provide patient consultations and communicate information about recommended treatments
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
Nurture the patient relationship to encourage patient retention
Work as team player to ensure each customer receives the best service possible
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
Paid Time Off (PTO)
Medical
Dental
Vision
Continuing education and advancement opportunities
401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
2 years of sales, customer service or related work experience
Bilingual Spanish-English skills preferred
Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 7d ago
Ortho Patient Care Coordinator - North Lamar
Sonrava Health
Ambulatory care coordinator job in Austin, TX
Our company is looking for a bright, motivated and talented Patient CareCoordinator. The Patient CareCoordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient CareCoordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient CareCoordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.
Job Responsibilities/Duties :
* Set and achieve personal sales goals while supporting the goals of the team
* Greet patients in a timely, professional and engaging manner
* Introduce new patients to the office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as team player to ensure each customer receives the best service possible
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.
* Paid Time Off (PTO)
* Medical
* Dental
* Vision
* Continuing education and advancement opportunities
* 401 (k) plan
With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.
Qualifications
* 2 years of sales, customer service or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability and initiative
* Friendly, outgoing and motivated personality
$27k-40k yearly est. Auto-Apply 41d ago
North Austin Patient Care Coordinator
Nau Urology Specialists
Ambulatory care coordinator job in Austin, TX
Job DescriptionSalary: DOE
at Urology Specialists of Austin Lake Line Office
Urology Specialists of Austin is pleased to announce an opening for a highly motivated and skilled full-time Patient CareCoordinator at our bustling Round Rock office. This integral position offers a stable and consistent work schedule, operating Monday through Friday, from 8:00 AM to 5:00 PM, ensuring a healthy work-life balance with no evening or weekend commitments. We are seeking a dedicated professional who is eager to contribute to a supportive healthcare environment and make a meaningful impact on our patients' experience.
Key Responsibilities:
The Patient CareCoordinator plays a pivotal role in ensuring the smooth and efficient operation of our clinic, acting as a primary point of contact for our patients. The responsibilities of this position are comprehensive and require a proactive approach:
Patient Appointment Management: Efficiently and accurately facilitating the scheduling, rescheduling, and cancellation of patient appointments, ensuring optimal utilization of physician and facility resources. This includes verifying patient demographics and insurance information at the time of scheduling.
Patient Inquiries and Information Dissemination: Serving as the first line of communication for patient inquiries, providing comprehensive and compassionate information regarding our extensive range of urological services, clinic policies, and general information. This requires a thorough understanding of our offerings and the ability to articulate complex information clearly and concisely.
Interdepartmental Communication: Acting as a crucial liaison between patients, support staff, and healthcare providers. This involves effectively conveying patient requirements, concerns, and urgent messages to the appropriate personnel to ensure timely and effective patient care.
Message Management and Resolution: Receiving and meticulously relaying messages from patients, referring physicians, and other stakeholders. This includes conducting thorough research and collaborating with clinical staff to provide accurate, comprehensive, and timely responses to all inquiries.
Administrative Support: Executing a wide array of essential departmental administrative tasks to maintain an organized and efficient office. This encompasses meticulous filing, scanning of patient documents, copying, accurate data entry into our electronic health records system, preparing and coordinating outgoing mail, and drafting professional correspondence and documents with precision.
Qualifications:
We are searching for a candidate who not only meets but exceeds expectations in a fast-paced medical office setting. The ideal candidate will possess a unique blend of skills and attributes:
Exceptional Multitasking Abilities: Demonstrates the proven capacity to efficiently manage multiple tasks concurrently without compromising accuracy or attention to detail, especially during peak periods.
Positive Demeanor: Maintains a consistently positive and empathetic attitude when interacting with patients, colleagues, and healthcare providers, contributing to a welcoming and reassuring atmosphere.
Meticulous Attention to Detail: Possesses an unwavering commitment to accuracy in all aspects of work, from data entry to document preparation, ensuring the integrity of patient records and administrative processes.
Adaptability in a Dynamic Work Environment: Thrives in a constantly evolving healthcare landscape, demonstrating flexibility and resourcefulness in responding to changing priorities and patient needs.
Strong Team-Oriented Approach: Exhibits a collaborative spirit, actively contributing to a cohesive team environment and supporting colleagues to achieve shared departmental goals.
Superior Customer Service Acumen: Delivers outstanding patient-centered service, demonstrating professionalism, empathy, and a genuine desire to assist patients with their needs and concerns.
Prior Experience with Medical Terminology and Office Procedures: Possesses a foundational understanding of common medical terminology and established office procedures within a healthcare setting, allowing for a quicker integration into our operations.
Benefits:
Urology Specialists of Austin values its employees and offers a comprehensive and competitive benefits package to eligible full-time team members. These benefits underscore our commitment to the well-being and security of our staff, commencing after 90 days of employment:
Medical Coverage: Access to quality healthcare options to support your health and wellness.
Dental Coverage: Comprehensive dental plans to maintain optimal oral health.
Vision Coverage: Vision benefits to ensure clear sight and eye health.
Paid Time Off (PTO): Generous PTO accrual, providing you with the flexibility to manage personal commitments and enjoy well-deserved breaks.
Sick Leave: Dedicated sick leave to support you during times of illness, ensuring your well-being.
Application Process:
Prospective candidates who are enthusiastic about this exceptional opportunity to join a leading urology practice are cordially invited to learn more and submit their application. To apply, please respond directly to this advertisement or forward your resume and cover letter to *******************. We encourage all interested applicants to explore our clinic and learn more about the comprehensive services we provide by visiting our official website at ******************************** .
We look forward to welcoming a dedicated and compassionate professional to our Lakeline team.
$27k-40k yearly est. Easy Apply 30d ago
Patient Care Coordinator - Forest Family Dentistry - WEX
Workforce Solutions Capital Area 3.9
Ambulatory care coordinator job in Austin, TX
NOTE: This position is reserved for individuals who have been referred to this page by a Workforce Solutions Capital Area Career Advisor. If you have NOT been referred to this page by a Career Advisor, you will need to attend a Career Information Session first then schedule an appointment with a Career Advisor before we will consider you for this position. To start the process to attend a Career Information Session, CLICK HERE!
Additionally, this position is reserved for participants within the Workforce Innovation and Opportunity Act (WIOA) Youth Program. If you are NOT an active participant in WIOA Youth, DO NOT APPLY TO THIS POSITION.
~~~
Employer: Forest Family Dentistry
Job Title: Patient CareCoordinator Work Experience (WEX)
Compensation: $16/hr
Schedule: 29-40 hours per week
Location: Multiple locations throughout Austin/Round Rock (to be determined during interview)
Consultant: Jason Cutrone
Job Description: Do you want to work in a friendly, collaborative environment while serving your community at the same time? If you said yes, we want you to join our team! We are Forest Family Dentistry and our mission is to create an enjoyable experience for everyone who walks through our doors, while delivering the highest level of care.
We are looking for a Patient CareCoordinator to join our team! Job duties include:
Answering incoming calls and return voicemails in a timely manner
Sending forms to new patients or patients needing to update their information
Verifying patient insurance
Checking patients in and out and present treatment plans
Conducting confirmation calls
Auditing patient charts
Required Qualifications:
At least 18 years of age
High School diploma or equivalent.
$16 hourly Auto-Apply 2d ago
Care Transition Coordinator Hospice Sales
Vital Caring Group Available Jobs
Ambulatory care coordinator job in Round Rock, TX
VitalCaring Group is excited to welcome Traditions Health team members into our growing, purpose-driven organization. Candidates selected for this position will transition to employment with VitalCaring effective January 1, 2026. As part of VitalCaring, you'll step into meaningful work supported by our values -Trustworthy, Capable, Compassionate, Proactive, and Called - and benefit from the resources, tools, and culture of caring that define who we are. You'll play a vital role in helping us serve our communities with excellence as we move forward together.
Job Summary
At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. Every encounter reflects our values-trustworthy, capable, compassionate, proactive, and called.
Essential Functions
Referral Development & Sales Execution
Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process.
Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques.
Identify and meet the needs of referral partners through consistent communication and service excellence.
Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth.
Initiate, manage, and document consistent sales activities across multiple contacts within each referral source.
Achieve established referral and admission goals and contribute to overall organizational growth.
Relationship Building & Collaboration
Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams.
Represent the organization professionally and tactfully across a variety of healthcare settings.
Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding.
Participate in community outreach, education, and events to increase awareness of services.
CareCoordination Support
Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions.
Communicate key patient needs, risks, and updates to internal teams to support safe care delivery.
Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care.
Professional Standards
Demonstrate strong time management, organization, and follow-through to meet expectations.
Maintain accountability to regulatory requirements, agency policies, and compliance standards.
Participate in required meetings, in-services, and professional development activities.
Perform additional duties as assigned.
Qualifications
Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted.
Minimum two years of healthcare or related sales experience; hospice or home health experience preferred.
Demonstrated ability to interact professionally with individuals at all levels, both internally and externally.
Strong communication, relationship-building, and decision-making skills.
Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems.
Ability to work independently, prioritize competing demands, and manage a dynamic schedule.
Reliable transportation with current auto liability insurance.
Environmental / Working Conditions
Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings.
Requires local travel within the service area; occasional adverse weather conditions may be encountered.
Flexible schedule required to meet the needs of referral partners.
May occasionally participate in patient or family meetings to support education and coordination.
$40k-57k yearly est. 4d ago
Clinical Care Transitions Coordinator
Halcyon Home LLC 4.7
Ambulatory care coordinator job in Austin, TX
Job DescriptionDescription:
Are you a licensed nurse who loves connecting with people just as much as caring for them?
Do you believe great healthcare starts with trust, compassion, and showing up when it matters most?
If you're a licensed nurse who believes great care, strong partnerships, and meaningful relationships go hand in hand-and you're ready to say “yes” to making a real impact-we'd love to meet you.
Halcyon Home is looking for a Clinical Care Transitions Coordinator who brings heart, hustle, and clinical excellence to our growing homecare, home health, and hospice organization.
About Us:
Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work!! Come join our team!
Check out the Great Place to Work link:
**********************************************************
About the Role
Clinical Care Transitions Coordinator is a unique hybrid role for a clinically licensed professional who thrives in relationship-building, community engagement, and hands-on care. You'll serve as a trusted clinical and sales partner-educating seniors, families, referral partners, and assisted living communities while ensuring our services are delivered with compassion and clarity.
Essential Functions:
Build and grow referral relationships through authentic, service-driven sales efforts
Work closely with and onsite at an assisted living partner community, supporting residents, staff, and families
Visit home health patients as needed to support carecoordination and trust
Manage and oversee an on-site wellness center
Provide health talks, wellness presentations, and educational sessions for seniors, families, and assisted living staff
Act as a connector of resources-helping patients and families navigate care options
Collaborate with clinical and operations teams to ensure seamless service delivery
Go above and beyond to meet patient, family, partner, and community needs (our ideal candidate is a proud “yes” person)
Requirements:
Active LVN or RN license (required)
Experience in homecare, home health, hospice, and/or assisted living strongly preferred
Sales experience preferred, especially in healthcare or service-based environments
Extremely senior-citizen friendly: patient, warm, respectful, and compassionate
Natural relationship builder and community connector
Comfortable working onsite in assisted living settings
Confident public speaker who enjoys health education and outreach
Flexible, hands-on, and willing to step in wherever needed
A caring professional who leads with empathy, integrity, and follow-through
What Makes Us Different:
Generous PTO: Exceptional vacation and personal time off
People-First Culture: WE truly value and support our team.
Excellent Core Values: Communicate, Connect, Collaborate, Care, and Say Yes!
Team Support: Work alongside a caring and collaborative group of professionals.
Opportunity to blend clinical care, sales, and assisted living partnership
Payrate: $70,000 to $85,000 based on experience and license plus commission plan eligibility.
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Tuition reimbursement
Vision insurance
$70k-85k yearly 2d ago
Care Coordinator II - J01000
Bravotech 4.2
Ambulatory care coordinator job in Austin, TX
Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.
Education/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experience
Coordinatescare activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
May support performing service assessments/screenings for members and documenting the members care needs
Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager.
Provide education on benefits and resources available
Performs other duties as assigned.
Complies with all policies and standards.
$34k-48k yearly est. 50d ago
Care Coordinator (LVN/ LPN)
Suvida
Ambulatory care coordinator job in Austin, TX
What You'll Do - Job Responsibilities
The CareCoordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the CareCoordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the CareCoordinator will undertake other tasks as assigned by the Nurse Care Manager. Essential responsibilities consist of but not all inclusive:
Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs
Process DME and home health orders efficiently and accurately
Support inbound triage calls from patients and coordinate appropriate responses to acute patient needs
Retrieve hospital records for patients recently admitted to external facilities
Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs
Assist in procedures within the Medical Assistant scope of practice for high-risk patients
Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery
Identify and address barriers to care for high-risk patients
Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities
Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team
Facilitate patient discharge planning process to optimize outcomes and satisfaction
Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care
Collaborate with external case managers and community resources as needed
Actively participate in clinical performance improvement activities
Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics
Other tasks as assigned
South Austin - 500 W. William Cannon Dr. Ste. 400 Austin, TX 78745
What You'll Bring
Knowledge, Skills, and Abilities
Minimum 3 years' experience as a Medical Assistant or LPN / LVN
5 years' experience as a Medical Assistant preferred
Experience in chronic care management or related field preferred
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office suite
Bilingual/Bicultural (English and Spanish) required
Education, Experience, Licensure, or Certification Requirements
High school diploma or equivalent required
Completion of a Medical Assistant program required
Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required
LPN / LVN license preferred
How We Work
Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Equal Employment Opportunity (EEO) Policy
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$34k-47k yearly est. 60d+ ago
Care Coordinator North Austin (Williamson County)
Unbound Now
Ambulatory care coordinator job in Austin, TX
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CareCoordinator- Georgetown (Williamson County)
Job Status: Full-time, exempt, grant-funded
Job Location: Hybrid
Job Summary:
Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor's Child Sex Trafficking Team, is committed to implementing the Texas Model for CareCoordination for Commercially Sexually Exploited Youth (CSEY). Carecoordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Carecoordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Carecoordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and ensure that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY CareCoordinator are to implement Unbound Now's carecoordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor's Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional carecoordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for carecoordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the carecoordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional carecoordinator on weekends, evenings, and holidays. Anticipated 45-50 hour work week. Some travel is possible.
Working Conditions: Work performed primarily remotely with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Now's carecoordination program regionally in accordance with the Texas Office of the Governor Child Sex Trafficking Team's expectations as outlined in The Texas Model for CareCoordination Grant Program, FY2024-25 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote carecoordination line with Lead CareCoordinator
Complete CSE-ITs as needed
Secure and retain release of information and consent for carecoordination services
Encourage engagement of CSEY advocacy services
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent
Support the regional carecoordination team in promoting and hosting awareness events and education/training events
Facilitate case analyses by the regional carecoordination team
Facilitate data evaluation sessions by the regional carecoordination team
Maintain a strong line of communication with the CareCoordination Program Director regarding any issues that develop
Attend weekly meetings with co CSEY CareCoordinator and the CareCoordination Program Director to review progress and upcoming objectives of the CareCoordination Team
Attend weekly group supervision meetings with the CareCoordination Program Director to review program progress and upcoming objectives
Participate in regular gatherings of all Unbound Now carecoordination staff to ensure consistency in service delivery and adherence to policies and protocol
Be prepared to share about Unbound Now's carecoordination services as needed
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Now's electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the children's advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorney's office
Facilitate partner commitment, consistency, and accountability
Seek and review feedback from regional partners
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the CareCoordination Program Director immediately
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit timesheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
*There will be two CSEY CareCoordinators who will be trained on all foregoing job responsibilities. Should an application move forward with the hiring process, an addendum that outlines the anticipated breakdown of those duties in a more granular way will be shared. The addendum is a starting place and will be revisited and readjusted, as needed, quarterly, to accommodate flexibility as the carecoordination program grows.
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalism and compassion
Compliance with CSTT expectations for carecoordination was upheld in the service regions
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Now's carecoordination services, with strong public presentations and written materials available as needed
Experience and Education:
Bachelor's degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and trainings
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders' perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check
Pass employment eligibility verification
Fulfill Unbound Now's training requirements
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain confidentiality of sensitive information
Ability to problem solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal & reliable vehicle, have a valid driver's license, and valid car insurance. All documents are uploaded at onboarding.
Working Relationships:
Supervisor: CareCoordination Program Director
Works with: Regional partner agencies, other Unbound Now locations, and HQ staff
$32k-45k yearly est. 60d+ ago
MDS Coordinator
Barton Valley Rehabilitation and Healthcare Center
Ambulatory care coordinator job in Austin, TX
is a Monday-Friday management role, with on-call required. Starting rate:NEW! 5k sign-on offered for FT, qualified candidates. $33 - 39+ /hr. depending on nursing license type and experience Experience preferred in MDS INDNUR
Nexion is a "Great Place to Work" because we provide:
Free employee and family telehealth immediately upon hire
Medical / Dental / Vision Care
Early Pay
FSA / HSA / 401k
Educational Advancement / increased pay with competency levels
Scholarship for employees and dependents
Emergency Relief
Requirements:
Current RN or LVN/LPN license in state of practice
Graduate of an accredited school of nursing
1+ years of experience in skilled nursing facility with previous experience in completing MDSs and Care Plans as an MDS Coordinator
Demonstrated proficiency in the RAI / PPS processes
Strong attention to detail, documentation, and resident assessment skills
Good communication, organizational, and computer skills
EOE M/F/D/V
$33-39 hourly 7d ago
Hospital Coordinator (OS/OR)
Lonestar Pediatric 4.6
Ambulatory care coordinator job in Austin, TX
We are looking for a Hospital Coordinator to join our team in Central Austin!
DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team. As a Patient Advocate , you will be challenged every day, to push your skill set to the limit, so you can exceed patient expectations. At the end of the day we work with children and we want their experience to be positive and memorable. You must be passionate, and eager to grow through continued learning and training. You will have the support and guidance by knowledgeable leaders in the field daily .
Typical Schedule: Monday-Friday 8am-5pm
Duties and Responsibilities
• Maintain a very high level of customer service and patient care.
• Communicating directly with hospital.
• Call patients for appointment reminders and broken appointments
• Meeting minimum requirements of patients seen per day.
• Working with Insurance companies to get pre-authorizations.
To Be Successful In This Role :
• Extremely well organized, very detail oriented, performs well under pressure, consistent follow through, and a great problem solver.
• Dental / Medical Practice Management a Huge Plus
• Dental Insurance Knowledge (Medicaid & Chip) strongly preferred
*Fluent in Spanish will help you to be successful in this role*
Some Great Perks for joining DCT Management Group:
Competitive Base Salary & Daily Bonus!
Career Development Opportunities
Full Benefits package for all full time employees !!!
**All applications will be reviewed within one business day and qualified candidates will be contacted to schedule initial interviews. **
For more information on our practice please visit us at ******************************* and also check out our support group at ***************************
$43k-51k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator - Round Rock South
Upstream Rehabilitation
Ambulatory care coordinator job in Round Rock, TX
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient CareCoordinator to join our team in Round Rock, TX.
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient CareCoordinator?
A Patient CareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient CareCoordinators have excellent customer service skills.
Patient CareCoordinators learn new things - a lot! The Patient CareCoordinator multitasks in multiple computer programs each day.
A day in the life of a Patient CareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient CareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$27k-40k yearly est. Auto-Apply 5d ago
Hospitality Coordinator Austin
Alive and Well Health
Ambulatory care coordinator job in Austin, TX
Job Description
Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience - we also provide a work environment that has a
family feel
and a place you will truly look forward to coming to daily.
Alive and Well is seeking
Hospitality Coordinators
for our flagship Austin location that appreciates an integrative approach as well as our core values.
Qualifications:
Friendly, warm and hospitable with our guests
Demonstrates a confidence and a passion for offering quality guest care
Hospitality / customer service experience in a wellness environment a plus
Ability to be flexible and go with the flow
Willing to go above and beyond to make the guest experience a great one
Truly enjoys being a team player and supporting a great work environment
The ability to multi-task efficiently while maintaining presence and warmth with the guest
Can easily navigate / learn computer software such as MindBody
Responsibilities:
Checking in / checking out guests
Sharing what Alive and Well offers with our curious guests
Answering inquiries and scheduling appointments over the phone and in person
Coordinate many different facets of the business from the Hospitality Desk
Assisting IV Vitamin Therapy as guests call or arrive for appointments
Supporting the practitioners i.e. acupuncturists and massage therapists
Discussing additional enhancements and boosts with guests
Assist with holistic therapies, laundry, and upkeep of the facility in general
Opening and closing responsibilities
Paid bi-weekly
Alive and Well company perks for Full-Time employees:
Free sauna, free cold plunge, free red light
$30 classics IVs, $60 deluxe IVs
$5 vitamin shots
Discounts for acupuncture, massage, facials, lymphatic therapies
Prescription discount
40% off supplements (full time)
Full time - Eligible for medical benefits after 90 days - 32 hours or more.
Schedule:
8 hour shifts
Application Question(s):
1. Please visit our website and let us know why you're drawn to working for Alive and Well.
2. Please look at our address. How long of a commute would you have to Alive and Well?
3. What would make you a good fit for the position you are applying to?
4. We'd appreciate it if you could attach a cover letter to your resume.
Work Location: In person
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Customer service: 2 year (Required)
Work Location: Austin, TX
Expected hours: 40 per week
Schedule:
8 hour shifts
Monday to Friday
Weekends as needed
Experience:
Hospitality
Customer service: 2 years
Work Location: In person
Job Type: Full-time
Pay: $18.00 - 21.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Vision/Dental Insurance
Paid time off
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person
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$18-21 hourly 4d ago
Patient Care Coordinator-New Braunfels, TX
Sonova
Ambulatory care coordinator job in New Braunfels, TX
Estes Audiology, part of AudioNova 1529 Common St. New Braunfels, TX 78130 Current pay: $19.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$19-21 hourly 4d ago
Clinical Care Transitions Coordinator
Halcyon Home 4.7
Ambulatory care coordinator job in Austin, TX
Full-time Description
Are you a licensed nurse who loves connecting with people just as much as caring for them?
Do you believe great healthcare starts with trust, compassion, and showing up when it matters most?
If you're a licensed nurse who believes great care, strong partnerships, and meaningful relationships go hand in hand-and you're ready to say “yes” to making a real impact-we'd love to meet you.
Halcyon Home is looking for a Clinical Care Transitions Coordinator who brings heart, hustle, and clinical excellence to our growing homecare, home health, and hospice organization.
About Us:
Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work!! Come join our team!
Check out the Great Place to Work link:
**********************************************************
About the Role
Clinical Care Transitions Coordinator is a unique hybrid role for a clinically licensed professional who thrives in relationship-building, community engagement, and hands-on care. You'll serve as a trusted clinical and sales partner-educating seniors, families, referral partners, and assisted living communities while ensuring our services are delivered with compassion and clarity.
Essential Functions:
Build and grow referral relationships through authentic, service-driven sales efforts
Work closely with and onsite at an assisted living partner community, supporting residents, staff, and families
Visit home health patients as needed to support carecoordination and trust
Manage and oversee an on-site wellness center
Provide health talks, wellness presentations, and educational sessions for seniors, families, and assisted living staff
Act as a connector of resources-helping patients and families navigate care options
Collaborate with clinical and operations teams to ensure seamless service delivery
Go above and beyond to meet patient, family, partner, and community needs (our ideal candidate is a proud “yes” person)
Requirements
Active LVN or RN license (required)
Experience in homecare, home health, hospice, and/or assisted living strongly preferred
Sales experience preferred, especially in healthcare or service-based environments
Extremely senior-citizen friendly: patient, warm, respectful, and compassionate
Natural relationship builder and community connector
Comfortable working onsite in assisted living settings
Confident public speaker who enjoys health education and outreach
Flexible, hands-on, and willing to step in wherever needed
A caring professional who leads with empathy, integrity, and follow-through
What Makes Us Different:
Generous PTO: Exceptional vacation and personal time off
People-First Culture: WE truly value and support our team.
Excellent Core Values: Communicate, Connect, Collaborate, Care, and Say Yes!
Team Support: Work alongside a caring and collaborative group of professionals.
Opportunity to blend clinical care, sales, and assisted living partnership
Payrate: $70,000 to $85,000 based on experience and license plus commission plan eligibility.
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Tuition reimbursement
Vision insurance
Salary Description $70,000 to $85,000 per year
$70k-85k yearly 3d ago
Care Coordinator North Austin (Williamson County)
Unbound Now
Ambulatory care coordinator job in Austin, TX
Job DescriptionSalary: Salary (55-60K) + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CareCoordinator- Georgetown (Williamson County)
Job Status: Full-time, exempt, grant-funded
Job Location: Hybrid
Job Summary:
Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for CareCoordination for Commercially Sexually Exploited Youth (CSEY). Carecoordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Carecoordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Carecoordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and ensure that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY CareCoordinator are to implement Unbound Nows carecoordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional carecoordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for carecoordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the carecoordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional carecoordinator on weekends, evenings, and holidays. Anticipated 45-50 hour work week. Some travel is possible.
Working Conditions: Work performed primarily remotely with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows carecoordination program regionally in accordance with the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for CareCoordination Grant Program, FY2024-25 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote carecoordination line with Lead CareCoordinator
Complete CSE-ITs as needed
Secure and retain release of information and consent for carecoordination services
Encourage engagement of CSEY advocacy services
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent
Support the regional carecoordination team in promoting and hosting awareness events and education/training events
Facilitate case analyses by the regional carecoordination team
Facilitate data evaluation sessions by the regional carecoordination team
Maintain a strong line of communication with the CareCoordination Program Director regarding any issues that develop
Attend weekly meetings with co CSEY CareCoordinator and the CareCoordination Program Director to review progress and upcoming objectives of the CareCoordination Team
Attend weekly group supervision meetings with the CareCoordination Program Director to review program progress and upcoming objectives
Participate in regular gatherings of all Unbound Now carecoordination staff to ensure consistency in service delivery and adherence to policies and protocol
Be prepared to share about Unbound Nows carecoordination services as needed
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office
Facilitate partner commitment, consistency, and accountability
Seek and review feedback from regional partners
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the CareCoordination Program Director immediately
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit timesheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
*There will be two CSEY CareCoordinators who will be trained on all foregoing job responsibilities. Should an application move forward with the hiring process, an addendum that outlines the anticipated breakdown of those duties in a more granular way will be shared. The addendum is a starting place and will be revisited and readjusted, as needed, quarterly, to accommodate flexibility as the carecoordination program grows.
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalism and compassion
Compliance with CSTT expectations for carecoordination was upheld in the service regions
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows carecoordination services, with strong public presentations and written materials available as needed
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and trainings
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check
Pass employment eligibility verification
Fulfill Unbound Nows training requirements
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain confidentiality of sensitive information
Ability to problem solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal & reliable vehicle, have a valid drivers license, and valid car insurance. All documents are uploaded at onboarding.
Working Relationships:
Supervisor: CareCoordination Program Director
Works with: Regional partner agencies, other Unbound Now locations, and HQ staff
$32k-45k yearly est. 1d ago
Hospitality Coordinator Austin
Alive and Well Health
Ambulatory care coordinator job in Austin, TX
Alive and Well is the largest integrative functional wellness center and spa in Texas with a mission to Empower and Elevate Human Health so that those we serve can live from their highest purpose on the planet. To do this we offer a wide variety of holistic therapies, spa services, retail supplements / skin care products, functional medicine clinic services and pharmacy all under one roof. Our company core values such as “Service in your Heart” and “Collaboration / Team Work” truly speak to the authentic culture at Alive and Well. Not only do we support and elevate the guest in having a high-quality wellness experience - we also provide a work environment that has a
family feel
and a place you will truly look forward to coming to daily.
Alive and Well is seeking
Hospitality Coordinators
for our flagship Austin location that appreciates an integrative approach as well as our core values.
Qualifications:
Friendly, warm and hospitable with our guests
Demonstrates a confidence and a passion for offering quality guest care
Hospitality / customer service experience in a wellness environment a plus
Ability to be flexible and go with the flow
Willing to go above and beyond to make the guest experience a great one
Truly enjoys being a team player and supporting a great work environment
The ability to multi-task efficiently while maintaining presence and warmth with the guest
Can easily navigate / learn computer software such as MindBody
Responsibilities:
Checking in / checking out guests
Sharing what Alive and Well offers with our curious guests
Answering inquiries and scheduling appointments over the phone and in person
Coordinate many different facets of the business from the Hospitality Desk
Assisting IV Vitamin Therapy as guests call or arrive for appointments
Supporting the practitioners i.e. acupuncturists and massage therapists
Discussing additional enhancements and boosts with guests
Assist with holistic therapies, laundry, and upkeep of the facility in general
Opening and closing responsibilities
Paid bi-weekly
Alive and Well company perks for Full-Time employees:
Free sauna, free cold plunge, free red light
$30 classics IVs, $60 deluxe IVs
$5 vitamin shots
Discounts for acupuncture, massage, facials, lymphatic therapies
Prescription discount
40% off supplements (full time)
Full time - Eligible for medical benefits after 90 days - 32 hours or more.
Schedule:
8 hour shifts
Application Question(s):
1. Please visit our website and let us know why you're drawn to working for Alive and Well.
2. Please look at our address. How long of a commute would you have to Alive and Well?
3. What would make you a good fit for the position you are applying to?
4. We'd appreciate it if you could attach a cover letter to your resume.
Work Location: In person
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Experience:
Customer service: 2 year (Required)
Work Location: Austin, TX
Expected hours: 40 per week
Schedule:
8 hour shifts
Monday to Friday
Weekends as needed
Experience:
Hospitality
Customer service: 2 years
Work Location: In person
Job Type: Full-time
Pay: $18.00 - 21.00 per hour
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Vision/Dental Insurance
Paid time off
Ability to Commute:
Austin, TX 78738 (Required)
Work Location: In person
How much does an ambulatory care coordinator earn in Austin, TX?
The average ambulatory care coordinator in Austin, TX earns between $28,000 and $50,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Austin, TX
$37,000
What are the biggest employers of Ambulatory Care Coordinators in Austin, TX?
The biggest employers of Ambulatory Care Coordinators in Austin, TX are: