Case Management Specialist for Law Office in Midtown
Ambulatory care coordinator job in New York, NY
Adams & Martin Group is working with a prominent nationwide legal organization in its search for a Case Manager in its Midtown Manhattan location.
This is an opportunity outside of traditional litigation, giving those with law firm experience the opportunity to work specfiic within alternative dispute resolution cases.
The Case Manager (CM) provides essential administrative and operational support to panelists handling arbitrations and mediations. This role ensures smooth case management processes and delivers an excellent experience for clients and panelists. The Case Manager focuses on mastering case management fundamentals while maintaining strong client relationships and contributing to the success of the alternative dispute resolution (ADR) process.
Key Responsibilities:
Case Administration: Maintain accurate case files and records, ensuring all documents are current and organized throughout the case lifecycle.
Scheduling & Coordination: Arrange hearings, conference calls, and related activities, balancing client and panelist needs to ensure timely and efficient proceedings.
Panelist Support: Provide administrative assistance to assigned panelists, including managing routine tasks and following up on case-related actions promptly.
Client Service: Respond quickly and professionally to client inquiries and website requests, delivering a high standard of service and clear communication.
Process Management: Monitor case timelines, track deadlines, and ensure all milestones are met to maintain compliance and efficiency.
Collaboration: Work closely with management and ADR teams to prepare and distribute panelist lists for arbitration filings or client requests.
Issue Resolution: Communicate effectively with clients, panelists, and internal teams to address and resolve questions or issues that arise during case management.
Learning & Development: Participate in training and hands-on learning to build proficiency in ADR practices, case management systems, and workflows.
Qualifications
Bachelor's Degree in Business, Operations, Management, or related field.
2-4 years of experience in case management.
2-4 years of experience in a legal or client service role.
Familiarity with ADR processes and procedures, including mediation, arbitration, and court reference matters.
Computer literacy and proficiency in various software programs.
Strong written and verbal communication skills.
Emotional intelligence and adaptability under pressure.
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Knowledge of panelists' practice areas and preferences.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Care Coordinator
Ambulatory care coordinator job in New York, NY
Job Title : Care Coordinator - Managed Care
Duration : 3 Months
Education : High School diploma or equivalent (GED)
Shift Details : 9:00 AM - 5:00 PM
Specific Skills :
Complete missing or conflicting information from member documentation.
Handle incoming calls on the MLTC and MAP ACD phone lines and place outbound calls as necessary.
Maintain and track member files and membership status.
Serve as liaison and HHA/PCS/CDPAS vendors regarding member benefits.
Enter prior approvals, authorizations, and services into system according to program benefits.
Notify vendors of member service start dates.
Track and monitor key information identified by team leads for quality purposes.
Track member admissions to hospitals, nursing homes, ER visits, and unexpected outcomes.
Monitor short-term absences of members from geographic areas.
Report common trends identified during member contact.
Notify Care Manager if a member cannot be reached.
Perform additional tasks as assigned by the Team Lead or management team.
General Description:
The Care Management Associate provides coordinator support to members in the MLTC and MAP lines of business. The role includes managing in-bound member calls, processing requests received via fax, and supporting the coordination of member care in collaboration with other MLTC/MAP team members.
Bilingual Care Coordinator (no field work!)
Ambulatory care coordinator job in New York, NY
New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. With seven treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society.
Why Work at NYPCC?
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
We pay down your student loans!
Loan Forgiveness
403B Retirement Plan
Professional Development through NYPCC Academy
Are You a Good Fit?
We are currently seeking an energetic, bright, and self-motivated Care Coordinatorto join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 579 Courtlandt Ave, Bronx, NY.
Gateway to Wellnessis a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.
Job Responsibilities:
Manage a 85+ caseload of Health Home Care clients
Assist in developing a Comprehensive Care Plan
Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone
Job Qualifications:
MUSTbe bilingual (English/Spanish)
Bachelor's Degree required
Experience with GSI Health Home Software required
Experience with HARP clients preferred
Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services
NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive.
NYPCC is an Equal Opportunity Employer
Auto-ApplyCare Coordinator (LPN)
Ambulatory care coordinator job in New York, NY
Care Coordinator (LPN)
Schedule: Full-Time Salary: $64,000 - $70,000 per year
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a dedicated Care Coordinator (LPN) to join our team. In this role, you will be responsible for reviewing patient charts and communicating with the Clinical department and providers about any irregularities as part of chronic care management.
Responsibilities
Provide assessment and care management services, including:
Administration of validated rating scales.
Initiation of behavioral health care planning concerning behavioral or psychiatric health problems.
Revision and modification of care plans for patients not progressing or whose status changes.
Brief psychosocial interventions as needed.
Engage in ongoing collaboration with the billing practitioner.
Maintain the registry/tracking sheets.
Consult with the psychiatric consultant.
Maintain a continuous relationship with patients.
Foster collaborative, integrated relationships with the rest of the care team.
Conduct interdisciplinary care plan meetings to review patient beneficiaries.
Requirements
LPN degree/ certificate required.
Experience in long-term care preferred.
Experience in behavioral health preferred.
Benefits
Health
Dental
Vision
401K
Company-Sponsored Life Insurance
Paid Time Off
$1,000 Sign-on Bonus
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
Care Coordinator- Hoboken
Ambulatory care coordinator job in Hoboken, NJ
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Hoboken clinic in NJ. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need Qualifications
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
BA.BS degree preferred, not required.
What We Offer
We know that exceptional patient service can only be achieved when our team is well cared for.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans - pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements
Manual dexterity to manipulate office equipment and make written notations.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values:
Service Passion Empathy Accountability Respect Impact Teamwork
ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: The Care Coordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions.
Responsibilities
Build and maintain relationship with patients
Conduct face to face assessments for all patients to assess their medical and social needs
Create a care plan in adherence with providers and caregivers
Provide community resources to patients to ensure health and well being
Promote timely access to appropriate care
Increase utilization of preventative care
Schedule appointments and transportation
Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources
Facilitate patient access to appropriate medical and specialty providers
Educate and refer patient to community resources
Keep detailed up to date documentation
Qualifications
2-years experience in the Medical field
Case Management or Care Coordinator experience preferred
Bachelor's degree needed
Associate's degree ok but must have experience in healthcare or social services
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyHome care Intake Coordinator
Ambulatory care coordinator job in New York, NY
A trusted provider of high quality-home care services is seeking a dedicated and compassionate Home Care Intake Coordinator to join their team. Responsibilities: Conduct initial intake assessments for new clients, gathering all necessary information related to medical history, care requirements, and insurance coverage. Process referrals from physicians,hospitals,or family members to assess the homecare needs of clients.
Coordinate with clinical teams to ensure a smooth transition from hospital or facility to home care.
Provide accurate information to clients and families about homecare services, insurance options, and financial processes.
Ensure compliance with all relevant regulations including insurance authorizations, Medicaid and other funding sources.
Maintain detailed and up to-date client records in accordance with company policies and health care regulations.
Qualifications;
High school diploma or equivalent; bachelor's degree in health care administration, nursing, or related field preferred.
Previous experience in homecare or health care services, preferably in intake or coordinator role.
Knowledge of homecare ,Medicaid, Medicare, and other insurance programs is a plus.
Proficient in Microsoft Office Suite and electronic health records (EHR)systems.
Competitive salary based on experience.
Opportunities for career growth and advancement within the company.
Auto-ApplyCare Coordinator Supervisor (Children)
Ambulatory care coordinator job in New York, NY
Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans.
Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations.
Job Summary
The Care Coordinator Supervisor will be responsible for the supervision of Care Coordinators operations within the Health Home Servicing Children (HHSC) division. The HHSC Care Coordinator Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HHSC Care Coordinator Supervisor conducts new hire training and continued training for all clinical staff. The HHSC Care Coordinator Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HHSC Care Coordinator Supervisor will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met.
Responsibilities
Provides guidance within the HHSC Department, particularly as it pertains to new processes and workflows which support program operations
Promotes and facilitates a multidisciplinary approach, supporting HHSC coordinated care operations amongst disciplines.
Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources
Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes.
Practice and adhere to departmental and state guidelines in order to protect self, members, and organization.
Supervising Crisis Calls and escalating when necessary.
Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions
Performs quarterly audits of Staff's chart documentation
Works collaboratively with HHSC management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards
Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives
Follows best practice and clinical standards and adheres to departmental and State guidelines.
Performs all other duties or actions as required
Qualifications
Bachelor's degree in human services field (i.e., counseling, education, nursing, psychology, social work, etc.)
MSW/MA/MS Master's Degree, preferred.
LMSW, LCSW, LMHC, LMFT, RN preferred.
Two years' experience working with Behavioral Health and/or Substance abuse required.
Prior supervisory experience required.
At least 3 years previous managed care experience.
Ideally 2 years specific to Behavioral Health/Children Social Services.
Knowledge of the Collaborative Care Model.
Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease
Experience user/reviewer of the HCS/MAPP systems for Health Home member status preferred
Excellent written and oral communication skills required
Ability to multi-task well while maintaining a positive “can do” attitude
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyHome Care Coordinator
Ambulatory care coordinator job in Baldwin, NY
Job Description
Coordination of all cases includes the following:
· Attendance
· Prebilling
· Entering timesheets and requesting initial while doing attendance.
· Informing the clinical department of all complaints and incidents documenting in the HHAexchange system as necessary
· Receptionist duties
Responsibilities:
Staff and coordinate coverage for all open-home care cases as needed.
Conduct attendance calls to caregivers and patients during scheduled hours.
Link all calls during that time
Handle high call volumes efficiently and with professionalism.
Communicate with office staff and caregivers to ensure proper coverage and timely follow-ups.
Provide excellent customer service and maintain accurate documentation.
Communicates patient schedules to field staff and job duties for assigned shift(s).
Documents all actions accurately and appropriately in the scheduling system.
Works with office leadership on any outstanding patients' needs. Escalation as needed.
Documents all information and worked time on the on-call log.
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Excellent written, verbal, and interpersonal communication skills.
Strong computer/data entry and software skills.
Experience working with scheduling-related software.
Basic understanding of medical terminology.
Ability to work independently
Bilingual Home Care Coordinator (English/Chinese)
Ambulatory care coordinator job in New York, NY
Brooklyn, NY $50K-$60K • Full-Time, Onsite
A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed.
The Ideal Candidate
Fluent in English and Chinese (Mandarin or Cantonese)
Warm, patient, and passionate about helping others
Strong communicator with excellent follow-through
Quick learner with a proactive, can-do attitude
Team player who thrives in a fast-paced environment
Organized, reliable, and detail-oriented
Key Responsibilities
Coordinate caregiver schedules to meet client needs
Communicate with caregivers and clients to confirm shifts and availability
Maintain accurate records in the scheduling system
Support onboarding, documentation, and compliance tasks
Provide excellent customer service to clients and families
Qualifications & Must-Haves
Fluency in English and Chinese (Mandarin or Cantonese)
Strong communication and organizational skills
Positive attitude, professionalism, and willingness to learn
Ability to multitask in a fast-moving environment
No previous experience is required-training will be provided
Apply Now: email resume to: **********************
Easy ApplyHealth Home Care Coordinator
Ambulatory care coordinator job in New York, NY
Ohel is seeking a Care Coordinator to manage the care of adults enrolled in Ohel's Health Home program. The Care Coordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The Care Coordinator will also provide care coordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed.
Salary: Bachelors Level $50,000
Masters Level $55,000
Care Coordinator
Ambulatory care coordinator job in Mamaroneck, NY
The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment.
Coordinator Responsibilities:
• Answer phones in a professional and courteous manner
• Process telephone and electronic orders/inquiries and requests as needed; refer were applicable
• Verify Patient Demographics including insurance, social security numbers, DOB etc.
• Requesting and obtaining proper medical documentation/notes where applicable
• Communicate/fax/upload medical reports as needed
• Process or refer facility requests to applicable department
• Perform support tasks requested by Logistics Coordinator/Dispatcher
• Additional duties as delegated by management
• Conforms to all applicable HIPAA compliance and safety guidelines
Care Coordinator - Elder Services
Ambulatory care coordinator job in New York, NY
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Outreach
Determine member eligibility through ePaces or Medicaid Analytics Performance Portal.
Actively outreach eligible members through phone, zoom, or in person meetings.
Give educational presentations to a variety of Fountain House internal programs on care management services.
Enroll 5 members per month until capacity of 50 members (HARP and non-HARP) is reached. (*subject to change)
Actively engage caseload in service provision in accordance with care plans.
Enrollment, Health Information Technology, and Documentation
Maintain documentation for enrollment including the DOH 5055, PSYCKES, Healthix, and withdrawal of consent.
Enroll member into Relevant (Electronic Health Record, EHR)
Maintain and update demographics in the electronic health records for each individual served quarterly including upload of eligibility verification
Document each and every service provided in progress notes entered no later than 48 hours after the encounter
Conduct State regulated Eligibility Assessments for HARP members in UAS-NY (New York State platform) and complete the Plan of Care for HCBS/CORES referrals within 60 days of enrollment and annually thereafter
Conduct initial and subsequent periodic needs assessments for care plans at initial enrollment meeting and every 6 months
Conduct comprehensive assessments within 60 days and annually thereafter
Complete extensive trainings for, including but not limited to, Relevant EHR, PSYCKES, Medicaid Redesign, HCBS, CORES, Housing, Benefits, MAPP, UAS-NY, and weekly Health Home value add webinars
Member Supports
Use resources or insurance databases to connect members to quality medical and behavioral health providers and specialists
Connect members to supports for education, employment, legal, food insecurities, and other community supports
Apply for and/or maintain benefits such as Medicaid, Food Stamps (SNAP), Social Security, and Social Security Disability
Secure safe and affordable housing for low income, mental health (HRA 2010e, SPOA), and/or lottery apartments. Complete applications for one shot deals to ensure housing stability when appropriate
Conduct case conferences with member, their service providers, and any consented supports
Accompany and support members to and during appointments when follow-up and advocacy is necessary for success
Assist with transitional care during and after hospitalizations, including but not limited to responding to hospitalization alerts within 48 hours, case conference with hospital and service providers, escort to and from the hospital and follow up appointments, increased reach out and service provision after hospitalization, alert services providers to hospitalization, assist in helping transition back to prior level of care
Assess safety and conduct safety planning as needed
Assist members in improving activities of daily living and goal setting, such as budgeting, hygiene, medication compliance, nutrition support
Assist members in accessing transportation, including obtaining half-fare cards, applying for Medicaid transportation (MAS) and ACCESS-A-RIDE
Improve health literacy and provide psychoeducation for health conditions
Assist members in reading and understanding health care materials
Connect individuals to long term care services, such as managed long term care plans and home health aide services
Assist members in managing chronic health conditions
Collaborate with support team including consented family members
Operate using social practice and relationship building within the care management model
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external care teams
Excellent interpersonal skills and the ability to engage members effectively
Excellent computer proficiency (MS Office - Word, Excel, and Outlook)
Must be able to work under pressure and meet strict deadlines, while maintaining a positive attitude and providing high quality services
Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS
Bachelor's Degree required.
Bilingual, Spanish speaking is a plus.
3 years of experience in the mental health field or Health Home Care Management preferred
Community Health Work certification preferred
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential duty and meet all physical requirements satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description 30.58
In-Home Care Admin Coordinator
Ambulatory care coordinator job in Jersey City, NJ
The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers.
As a In-Home Care Admin Coordinator, you will:
Answer member calls, demonstrating our value of caring as you work to assist members and escalate appropriately based on protocols for emergent, urgent and non-urgent calls.
Receive inbound warm transfers from other Clover teams.
Confirm patient appointments for provider schedules.
Outreach patients not recently seen to ensure continuous care.
Prepare travel routes for clinicians based on daily scheduled visits.
Communicate effectively with care team members via team huddles and EHR documentation.
Navigate multiple computer platforms throughout the day.
Ensure team escalations are addressed timely and accurately.
Other administrative duties as assigned.
You should get in touch if:
You have high School Diploma and/or GED.
You are bilingual in English/Spanish (strongly preferred).
You have direct experience working in the healthcare setting, bonus points if in an ambulatory/outpatient practice.
You have strong administrative and computer skills, especially Google Apps (Mail, Calendar, Sheets, etc).
You have experience working with an EHR and/or Carelink.
You have customer service experience answering a large volume of incoming calls.
Benefits Overview:
Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous time-off policy.
Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an E-Verify company.
A reasonable estimate of the base salary range for this role is $45,000 to $55,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
Auto-ApplyCare Coordinator - Kips Bay
Ambulatory care coordinator job in New York, NY
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do:
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have:
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer:
Competitive Pay | $17-$24/hr | Based on Experience
100% Tuition Reimbursement for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our .
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
Auto-ApplyCare Coordinator (Suffolk)
Ambulatory care coordinator job in Copiague, NY
🌟 Now Hiring: Health Home Care Manager
Connecting People to Care. Empowering Health. Changing Lives.
💼 Job Type: Full-Time 🎓 Bachelor's Degree Required 💰 Starting Salary: $50,000/year
At the heart of quality care is connection-and at New Horizon Counseling Center, that's exactly what we do. We're on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking a Health Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community.
🩺 What You'll Do:
As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive.
Your responsibilities will include:
Transitional Care: Support clients as they move from hospital or rehab settings back into the community-ensuring continuity, safety, and support every step of the way.
Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources.
Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers.
Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs-and take proactive steps to close the loop.
Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc).
Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference.
Engagement: Provide face to face outreach, engagement, and service planning in the field including clients' homes, shelters, and hospitals
Documentation: Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure.
✅ What We're Looking For:
Bachelor's Degree required (Social Work, Human Services, Psychology, Public Health, or a related field)
Bilingual preferred (but not required-we welcome all qualified, compassionate applicants)
One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community.
You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation
Strong communication, organizational, and advocacy skills
A deep sense of purpose and a commitment to serving vulnerable communities
🌱 Why Join Us?
Mission-Driven Work: Every day, you'll play a key role in helping people overcome real obstacles and access life-changing care.
Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development.
Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.
Bilingual Home Care Coordinator (English/Chinese)
Ambulatory care coordinator job in New York, NY
Job Description
Bilingual Home Care Coordinator (English/Chinese)
Brooklyn, NY $50K-$60K • Full-Time, Onsite
A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed.
The Ideal Candidate
Fluent in English and Chinese (Mandarin or Cantonese)
Warm, patient, and passionate about helping others
Strong communicator with excellent follow-through
Quick learner with a proactive, can-do attitude
Team player who thrives in a fast-paced environment
Organized, reliable, and detail-oriented
Key Responsibilities
Coordinate caregiver schedules to meet client needs
Communicate with caregivers and clients to confirm shifts and availability
Maintain accurate records in the scheduling system
Support onboarding, documentation, and compliance tasks
Provide excellent customer service to clients and families
Qualifications & Must-Haves
Fluency in English and Chinese (Mandarin or Cantonese)
Strong communication and organizational skills
Positive attitude, professionalism, and willingness to learn
Ability to multitask in a fast-moving environment
No previous experience is required-training will be provided
Apply Now: email resume to: **********************
Easy ApplyHealth Home Plus Care Coordinator
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload.
Responsibilities
Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients.
· Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred.
· Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive.
· Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided.
· Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees.
· Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office.
· Available for evening and weekend telephone crisis intervention and coverage for other staff as needed.
· If bilingual, translate for non-English speaking clients. Additional duties as assigned.
Qualifications
Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR
· Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH.
· Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness.
· Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served.
· Ability to work collaboratively with other professionals.
· Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required.
· Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities.
$25.00-$27.00 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: The Care Coordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions.
Responsibilities
Build and maintain relationship with patients
Conduct face to face assessments for all patients to assess their medical and social needs
Create a care plan in adherence with providers and caregivers
Provide community resources to patients to ensure health and well being
Promote timely access to appropriate care
Increase utilization of preventative care
Schedule appointments and transportation
Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources
Facilitate patient access to appropriate medical and specialty providers
Educate and refer patient to community resources
Keep detailed up to date documentation
Qualifications
2-years' experience in social services
Associates degree required
Bi-lingual Spanish strongly preferred
$20.00-$24.00 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyHealth Home Plus (HH+) Care Coordinator Nassau/Suffolk
Ambulatory care coordinator job in Copiague, NY
Health Home Plus (HH+) Care Manager
Be the Bridge. Empower Lives. Thrive with Support.
Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact.
Your Mission: Guide Clients Through Critical Transitions
As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step.
What You'll Do
✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities
✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies
✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs
✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care
✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services
✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness
✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity
What You'll Bring
✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!)
✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions
✅ Strong background in care transitions, discharge planning, community outreach, or case management
✅ A self-starter who is comfortable with extensive fieldwork and building community relationships
✅ Excellent communication, organization, and problem-solving skills
✅ Commitment to trauma-informed, person-centered care
Why You'll Love This Role
✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support
✨ Hands-on, impactful work: See the difference you make every day in the field
✨ Collaborative, mission-driven team that values your voice and expertise
✨ Opportunities for professional growth: Ongoing training, and career advancement
✨ Competitive salary + comprehensive benefits