Patient Care Coordinator
Ambulatory care coordinator job in Dubuque, IA
Colonial Terrace Animal Hospital is looking for a Patient Care Coordinator to join our team at Colonial Terrace! Location: 2777 University Ave. Dubuque, Iowa Compensation: $17.00 - $19.00/hr (depending on experience) Shift Details: Will require every other weekend urgent care availability. Saturdays and Sundays 8am-8pm. Shift differential of $4/hour.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyWound Care - Mosaic Life Care, St. Joseph MO
Ambulatory care coordinator job in Saint Joseph, MO
For those who want to invent the future of health care, heres your opportunity. At Mosaic Life Care we extend beyond fundamental healthcare to revolutionize community health through our role as a life-care innovator, prioritizing patients, value, and quality.
Mosaic Life Care, a physician-led, multi-specialty health-care system, is currently in search of a board certified/board eligible Wound Care Physician. This position offers significant growth opportunities as the only wound clinic serving our region. Our patient base is diverse, encompassing both urban and rural communities. Applicants who have completed an ACGME/AOA accredited specialty training program and an Undersea Hyperbaric Medical Society approved training program are encouraged to apply, but not required.
Practice details:
Clinic Hours: Monday to Thursday, 8:00 AM 4:30 PM; Friday, 8:00 AM 12:00 PM
Patient Volumes: 10-30 patients per day
Daily Supervision: Hyperbaric Oxygen Therapy
Procedures: 3,200+ minor office procedures and various OR debridements
50% Inpatient / 50% Outpatient
Mosaic Life Care offers:
Member of the Mayo Clinic Network
Onsite UMKC School of Medicine program
Highly competitive base salary plus bonus opportunity
Starting bonus
Student loan assistance
Malpractice insurance
Family medical & dental insurance
Life & disability Insurance
7 weeks' time off
Professional dues & CME Reimbursement
401(k) plan
Relocation assistance
Onsite concierge and many more benefits!
RequiredPreferredJob Industries
Other
Patient Care Coordinator- Camp Smile Omaha
Ambulatory care coordinator job in Omaha, NE
We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position out of our Omaha location with competitive pay and great benefits!
WHO WE ARE:
Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child.
Visit our Website: ************************
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a healthcare setting.
Strong communication and interpersonal skills (bilingual a plus).
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. New grads welcome!
Camp Smile participates in E-Verify
Auto-ApplyHealth Care Coordinator - LPN or RN
Ambulatory care coordinator job in Lincoln, NE
Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education.
The hourly rate for this position is based on experience and level of licensure.
ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE
SCHEDULE
This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies.
ESSENTIAL FUNCTIONS
Medication Aid Training:
Conducts Medication Aid training and certification offered to direct care staff as assigned.
Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap.
Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration.
CPR Training:
Conducts CPR training for new staff within two weeks of their hire date.
Offers recertification/renewals of CPR training as needed.
Additional Approved Activities Training:
Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education.
Complete annual additional activities training recertifications as required and scheduled.
Determines competency of medication aides to perform additional activities.
Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education.
Record Keeping:
Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered.
Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties.
Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis.
Performs Direct Care & Nursing Activities:
As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace.
Responds to additional requests for specialized knowledge of a Licensed Health Care Professional.
Provides Support, Education, Training, and Services to Assigned Management Teams:
Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported.
Acts as a member of the Nursing Education Team:
Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported.
Maintains licenses and certifications required to perform duties:
Maintains licenses and certifications as required by the state of Nebraska.
Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification.
Must obtain certification to instruct CPR training within one month of hire.
Performs other duties as assigned by Apace.
Knowledge, Skill, and Abilities
Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities.
Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records.
Ability to communicate effectively with others.
Working knowledge of State regulations regarding medication administration and additional activities.
Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.
Requirements
Qualifying Education, Training, and Experience
Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN)
The hourly rate for this position is based on experience and level of licensure.
Special Requirements
Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation.
Performs duties “on-call” to attend to issues regarding medication administration and additional activities.
Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.
Salary Description Starting at $26.53-$30.51/per hour
Health Care Coordinator - LPN or RN
Ambulatory care coordinator job in Lincoln, NE
Job DescriptionDescription:
Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education.
The hourly rate for this position is based on experience and level of licensure.
ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE
SCHEDULE
This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies.
ESSENTIAL FUNCTIONS
Medication Aid Training:
Conducts Medication Aid training and certification offered to direct care staff as assigned.
Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap.
Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration.
CPR Training:
Conducts CPR training for new staff within two weeks of their hire date.
Offers recertification/renewals of CPR training as needed.
Additional Approved Activities Training:
Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education.
Complete annual additional activities training recertifications as required and scheduled.
Determines competency of medication aides to perform additional activities.
Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education.
Record Keeping:
Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered.
Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties.
Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis.
Performs Direct Care & Nursing Activities:
As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace.
Responds to additional requests for specialized knowledge of a Licensed Health Care Professional.
Provides Support, Education, Training, and Services to Assigned Management Teams:
Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported.
Acts as a member of the Nursing Education Team:
Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported.
Maintains licenses and certifications required to perform duties:
Maintains licenses and certifications as required by the state of Nebraska.
Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification.
Must obtain certification to instruct CPR training within one month of hire.
Performs other duties as assigned by Apace.
Knowledge, Skill, and Abilities
Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities.
Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records.
Ability to communicate effectively with others.
Working knowledge of State regulations regarding medication administration and additional activities.
Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used.
Requirements:
Qualifying Education, Training, and Experience
Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN)
The hourly rate for this position is based on experience and level of licensure.
Special Requirements
Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation.
Performs duties “on-call” to attend to issues regarding medication administration and additional activities.
Must possess a reliable means of communication (e.g. telephone, cell phone, etc.).
Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.
Patient Care Coordinator/ Engager
Ambulatory care coordinator job in Dubuque, IA
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Dubuque, IA
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator-West Des Moines, IA
Ambulatory care coordinator job in West Des Moines, IA
Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer:
* Medical, Dental and Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Crisis Care Coordinator - Part-Time/PRN
Ambulatory care coordinator job in Spencer, IA
Seasons Center Mission Statement:
Guiding Individuals and Families towards a meaningful and fulfilling life.
About the Job
We are currently seeking multiple Crisis Care Coordinators to provide crisis services over-the-phone, and in-office at our new Crisis Stabilization Center, Alex's Place. Crisis Care Coordinators provide short-term crisis intervention to youth, families, and adults experiencing an emotional, behavioral, or psychiatric crisis and work closely with law enforcement, schools, and other medical providers to stabilize acute or crisis situations and connect individuals with continuing mental and behavioral health services based on their needs, strengths, and preferences.
Hours
Evening and weekend shifts available, flexible schedule, potential shifts:
Friday 12:00am-8:00am (8 hours)
Saturday 12:00am-8:00am (8 hours)
Saturday 8:00am-8:00pm (12 hours)
Saturday 8:00pm-8:00am (12 hours)
Sunday 8:00am-8:00pm (12 hours)
Sunday 8:00pm-12:00am (4 hours)
Covering PTO and Sick days on other weekend and weekday shifts
Salary Range
$19.00-$25.00 per hour (based on education and experience)
Requirements
Eligible applicants must have one of the following qualifications:
a bachelor's degree in a human services field with 1+ year of experience
a certified peer support specialist (or willingness to obtain one) with 1+ year of experience
a law enforcement officer with 2+ years of experience
an EMT with 2+ years of experience
an RN with 1+ year of experience
Additional Qualifications
40 hours of crisis response training or a willingness to attain it
Frequent travel is a requirement of this position, so a valid driver's license is required
Questions About the Job?
For more information, please visit us as ********************* or contact Laura at ************.
See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at *********************.
Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Juvenile Court Care Coordinator
Ambulatory care coordinator job in Sioux City, IA
Job DescriptionSalary:
The Juvenile Court Care Coordinator is responsible for facilitating community-based services for juveniles who have been adjudicated delinquent and assigned a Juvenile Court Officer (JCO) or are serving an Informal Adjustment Agreement with the purpose of reducing youth violence, teen pregnancy, school dropouts, truancy, gang activity, and substance abuse. This position is expected to participate as a member of the childs treatment plan and act upon the treatment plan developed by the JCO and the child/family. Travel is required.
Service Area Coverage
Travel throughout Sioux and OBrien counties as clients are referred by JCOs
Essential Job Functions
Provides all services in accordance with the policies and procedures of Siouxland Human Investment Partnership, applicable professional code of ethics, and all payor, licensing, and governmental rules
Attends and participates in training sessions and related training opportunities as made available, as well as appropriate staff meetings
Collaborates with families, schools, family services, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty
Addresses legal issues, such as child abuse and discipline, assisting with hearings and providing testimony
Consults with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions
Conducts curfew checks
Arranges, conducts, and records urinalysis drug tests
Provides, finds, or arranges for support services, such as mental health, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent problems from developing
Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required
Provides skill development, and other activities to address the clients risk factors
Maintains case files that include documentation of assessments, progress notes, and additional reports
Assists with scheduling appointments and arranging transportation to appointments
Arranges and monitors community service
Interacts with and builds relationships with clients to assist them in gaining insight and developing plans to achieve personal, social, educational, and vocational goals
Communication
Teamwork
Ethics and Integrity
Planning and Organization
Problem Solving and Decision Making
Adaptability and Flexibility
Relationship Building
Stress tolerance
Other duties as assigned
Business Hours
Regular hours of operation: 8:00am 4:30pm, Monday through Friday
Hours may vary based on client case plan, including nights and/or weekends
No on-call duty is required beyond regular hours of operation
Education Requirements
Bachelors degree in Human Services, Psychology, Criminal Justice, Social Work or related field preferred or associates degree with 3 years of relevant experience
Experience Requirements
1-3 years of experience working in human services or related field required
Experience working with the juvenile court preferred
Experience working with families and adolescents preferred
Knowledge of mental health required
Must have a valid drivers license, reliable transportation and proof of insurance
Employee Benefits
Generous benefits package including health, dental and vision insurance, IPERS, paid holidays, etc., further details upon request.
*SHIP is an equal opportunity employer
Care Coordinator
Ambulatory care coordinator job in Iowa City, IA
Job Details Iowa City, IADescription Company Purpose:
Global Dynamics LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in providing Healthcare Clinical and Support Services, Administrative, and Training Support for the Federal Government. Global Dynamics, LLC is a leader in the personnel support services industry, setting a new standard in career placement and flexible staffing. We are committed to excellence in service delivery and to supporting mission readiness across federal agencies.
Job Summary:
The Care Coordinator supports the mission of enhancing medical readiness for Service Members by providing comprehensive administrative, data entry, and logistical support to Non-Clinical Nurse Case Managers. The Care Coordinator plays a critical role in preparing for and executing Periodic Health Assessment (PHA) and Soldier Readiness Processing (SRP) events, maintaining accurate medical records, coordinating appointments, and tracking readiness metrics.
Key Responsibilities: Administrative & Readiness Support
Provide medical and dental administrative support as required by Non-Clinical Nurse Case Managers and per MED DET SOP for PHA and SRP events.
Obtain Service Members' signatures on Release of Information (ROI) forms.
Assist in resolving scheduling conflicts for Service Members needing medical or dental care.
Systems & Data Entry
Accurately perform data entry in the following systems:
MEDPROS
MODS
MEDCHART
e-Case
e-Profile
Provide telephone support including contacting physician or dental offices to obtain required information.
Documentation & Recordkeeping
Track Service Member medical readiness and perform tasks or reports as assigned by Case Managers or outlined in SOPs.
Prepare for PHA/SRP medical events by assembling mobilization medical records and appointment cover sheets for scheduled individuals.
Scan and digitally upload all medical documentation into MEDCHART's Health Readiness Reporting (HRR) module, IAW AR 40-66 and State Surgeon's Office indexing guidance.
Add all medical documentation to the Soldier Treatment Record (STR) in paper form, in compliance with AR 40-66, HIPAA, and PII requirements.
Validate digital medical record files for discharged Service Members IAW regulatory guidance.
Qualifications Qualifications:
High school diploma or equivalent required; associate degree preferred.
Previous experience in a military, healthcare, or administrative support environment is highly desirable.
Proficiency in Microsoft Office and experience with military medical systems preferred (MEDPROS, MEDCHART, etc.).
Strong attention to detail and ability to manage multiple priorities.
Excellent communication and interpersonal skills.
High level of professionalism and discretion with confidential information.
Work Environment & Conditions:
Office-based environment with responsibilities during PHA/SRP events which may require on-site support.
Collaborative team setting with interaction across administrative, medical, and military personnel.
Adherence to timelines and accuracy of recordkeeping is critical.
Equal Opportunity Employer:
Global Dynamics LLC is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.
Behavioral Health Coordinator - Peer Recovery Support - Psychiatry
Ambulatory care coordinator job in Iowa City, IA
The Department of Psychiatry at The University of Iowa Health Care is seeking a Behavioral Health Coordinator to work with the UI Addiction and Recovery Collaborative (UI ARC) to provide peer recovery support services to patients seeking or currently receiving addiction treatment for a substance use disorder including opioid, alcohol, and stimulant use disorders. The Peer Recovery Support Coordinator will assist individuals as they navigate their recovery path, overcome barriers, and develop skills to maintain their recovery.
This position will be based at The University of Iowa Health Care main campus.
This position is primarily during 1st shift, 8:00 AM - 5:00 PM, Monday - Friday
Position Responsibilities:
• Function as a member of an interdisciplinary team that provides care, services, resources, and support to people who have a substance use disorder and are receiving care at the UI Addiction and Recovery Collaborative (UI ARC).
• Meet with patients during clinic appointments to provide peer support.
• Present and explain information to patients seen at UI ARC about peer support services.
• Provide recovery education to patients at all stages of the recovery journey, meeting people where they are.
• Enroll patients in UI ARC grant-funded projects.
• Assist and coach patients to develop their own recovery goals and recovery plan.
• Demonstrate an ability to share personal recovery experiences and to develop authentic peer-to-peer relationships.
• Communicate with patients via phone, text, Electronic Medical Records (EMR) patient portal, and email to provide support, facilitate re-engagement, and celebrate successes. Assist patients in accessing the patient portal in the UI Health Care EMR.
• Develop and maintain proficiency in using UI Health Care EMR.
• Maintain documentation on interactions with patients in appropriate files, databases, and/or UI Health Care EMR.
• Maintain sustained recovery from opioid or stimulant use disorder and shares relevant personal experiences with patients and families to foster connection and support.
• Navigate professional relationships and maintains appropriate boundaries with patients, including during times of crisis.
• Promote recovery and self-advocacy by assisting people in recovery to have their voices heard, their perspectives valued, and their experience and expertise respected.
• Identify and problem solve with patients to overcome barriers encountered during recovery.
• Identify and facilitate linkages to community resources that support the goals and interests of individuals in recovery.
• Develop relationships with community groups and agencies and collaborate with other peer specialists across agencies.
• Participate in educational opportunities, to develop, implement and promote UI ARC treatment and recovery programming.
• Participate in training programs to maintain and augment peer recovery support specialist skillset.
• Participate in UI ARC grant-funded project Stakeholder Board meetings.
• Administer electronic, web-based, and paper questionnaires to patients receiving UI ARC grant-funded recovery support services; meet target numbers for enrollment and follow-up as determined by grant goals and in conjunction with supervisor.
• Assess recovery support service (RSS) needs and coordinate access to services for patients receiving UI ARC grant-funded recovery support services.
• Administer electronic, web-based, and paper questionnaires to participants.
• Comply with grant funding documentation guidelines and requirements.
• Ensure that questionnaire data and required documentation are entered into the electronic project database (REDCap) and participant files. Maintain documentation and progress notes within specified timelines.
• Assist in the maintenance of the REDCap database. Keep data, including symptom scores, other health outcome variables, and other demographic information updated.
• Assist the project team to promote the project, which may include but is not limited to contributing to project presentations, speaking with stakeholders, and representing the team at community events.
• Works with other members of the team to contribute ideas and seek ways to improve programs, processes, and protocols by providing the perspective of lived experience with substance use disorder and recovery.
• May perform other duties as assigned.
Classification Title: Behavioral Health Coordinator - PJA1 - 2A
Working Title: Peer Recovery Support Specialist
Department: Psychiatry
Percent Time: 50%-100%
Staff Type: Professional & Scientific
Type of Position: Specified Term, minimum of 12 months with the possibility of extension
Required Qualifications
• Bachelor's degree or an equivalent combination of education and experience.
• Evidence of sustained recovery from an opioid use disorder or stimulant use disorder for 2 years and willing to discuss their experiences with patients and families.
• Excellent interpersonal skills to include both verbal and written communications and ability to communicate effectively with the team and project partners through email.
• Demonstrated proficiency with computer software applications such as Microsoft Office Suite.
• Experience working with data collection and management processes.
• Previous experience discussing substance use and substance use disorders with clients or the public.
• Excellent organizational skills and ability to work in a self-directed manner.
• Demonstrated ability to work independently as well as part of a team.
Desirable Qualifications
• Experience in a peer recovery support role providing direct care or support services for individuals with substance use disorders, especially those with opioid use disorders.
• Completion of courses offered by the Connecticut Community for Addiction Recovery (CCAR) is highly desirable.
• Completion of the Iowa Peer Support Training Program is highly desirable.
• Experience with public speaking in a team-oriented environment.
• Experience with Electronic Medical Records (e.g., EPIC) and Research Electronic Data Capture (REDCap).
• Knowledge of University policies, procedures, and regulations.
• Knowledge of behavioral health resources in Eastern Iowa.
Application Process
To be considered, applicants must upload a Cover Letter and Resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Professional references will be required later in the recruitment process.
For more information, contact ******************** .
Additional Information Compensation Contact Information
Easy ApplyRT Vent Care Coordinator
Ambulatory care coordinator job in Farmington, MO
The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordance with AdaptHealths policies and procedures. Respiratory care will be preventative, rehabilitative, and palliative in nature. The RT will utilize all the resources available within the agency and community to accomplish care objectives. This position will provide education and care to the patient and communicate with team, physicians and referral sources and other patient agencies ensuring prompt attention to patient care issues.
Essential Functions and Job Responsibilities:
Utilizes various sources of information to attain greater competence about his or her position, including attending educational events (including attending optional in-services) and asking questions.
Utilizes acquired knowledge to increase his or her competencies.
Consistently demonstrates ability to adequately complete all documentation and charting procedures in compliance with company policy and procedures.
Maintains complete and accurate patient files by updating all documents per company policy and procedures.
Reviews Plan of Treatments and Care Plans to assure they are accurate and up to date.
Documents procedures including how the patient tolerated a procedure, side effects and other pertinent information.
Assists with authorization for Ventilator referrals for patients.
Shows adequate knowledge of respiratory equipment and displays ability to utilize knowledge in the clinical setting.
Displays knowledge of assessment skills and demonstrates application of clinical skills during set-ups, follow-ups, and in-services.
Participates in discharge planning of highly technical cases.
Performs clinical assessments as needed and reports results and recommendations to the referral and physician.
Participates in highly technical discharges and prepares in advance to assure the patient and caregivers have a smooth transition to the home setting.
Performs in-services to hospital staff, referrals, other professionals regarding equipment & issues of clinical nature.
Follows up with physician and referrals regarding patient status and documents accurately and in a timely manner.
Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
Works to promote AdaptHealth by new program development, operational backup, personal visits, coordination of educational activities, etc.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Uses clinical expertise in evaluating vent patients records once a ventilator set up has been completed by the branch Respiratory Therapist.
Ensures accuracy of prescriptions and plan of care was followed and documented. Also reviews delivery tickets, home inspection, ventilator check, and patient equipment competencies are complete and documented.
Maintains proficient knowledge of ventilator patients including compliance software, new technology, units, and supplies supported by Adapthealth.
Ability to demonstrate and instruct on use of vent units and supplies. Ability to make decisions for patients based on compliance data and assessment.
Communicates with team, physicians and referral sources and other patient agencies ensuring prompt attention to patient care issues.
Maintains working knowledge of Medicare/Medicaid and other third-party payer guidelines related to ventilation.
Electronically documents patient care activity, intervention provided and all communication regarding the patient. Documentation is accurate, complete and follows company standards.
Appropriate steps taken to ensure recommendations and orders sent are acknowledged and followed up in a timely manner.
Responsible for accuracy, clarity, and timeliness of verbal and written communications as it relates to role.
Responsible for documentation that supports data collection to track and trend outcomes.
Assists in establishing clinical documentation when needed for third party reimbursement or justification.
Uses knowledge in working with referral sources to educate about best practice standards.
Works collaboratively and pro-actively with peers and other team members to resolve issues and assure optimum outcomes for patients, referral sources and staff.
Acts as a resource on practices and processes to provide appropriate guidance.
Develop and maintain working knowledge of current HME products and services offered by the company.
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealths Compliance Program.
Perform other related duties as assigned during and outside of normal business hours as needed.
Competency, Skills, and Abilities:
Experience with ventilator patients
Competent in Ventilator, Airway Clearance, and Oxygen therapy administration and management
Able to perform clinical assessments.
Equipment troubleshooting and maintenance skills.
Decision making skills.
Expert communication and interpersonal skills
Ability to prioritize tasks and manage multiple projects.
Strong analytical and problem-solving skills with attention to detail
Proficient use of Microsoft Office Suite Excel, Word, and PowerPoint
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.
Knowledge of the regulatory requirements at the state, federal, and local level
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.
Requirements:
Education and Experience Requirements:
Associates degree from an AMA approved respiratory program,
Valid and unrestricted RT clinical license in all states serviced by the branch.
Must be CPR certified,
One (1) year of clinical experience as a Health Care RT, HME RT or clinical nursing with Vent experience.
Valid and unrestricted drivers license
Physical Demands and Work Environment:
Must be able to lift 50 pounds, stand, bend, stoop, and be able to sit at a computer for extended periods of time.
Must be able to perform one-man CPR.
Ability to perform repetitive movements of the upper extremities motions of wrists, hands, and/or fingers due to extensive computer use.
May be exposed to unsanitary conditions in some home settings.
Work environment may be stressful at times, as overall office activities and work levels fluctuate.
May be exposed to high crime areas within the service community.
Subject to long periods of sitting and exposure to computer screen.
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
May be exposed to angry or irate customers or patients.
Must be able to drive and travel as needed.
Physical and mental ability to provide clinical assessments.
Requires travel throughout service area.
Mental ability to communicate both verbally and in writing.
Must be able to access the patients residence.
Ability to work outside of normal business hours.
Physical and mental ability to provide clinical assessments.
PI091a82***********1-39155631
Care Coordinator - Proactive Care
Ambulatory care coordinator job in Lincoln, NE
The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
**Essential Functions**
+ Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information
+ Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system
+ Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system.
+ Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes
+ Supports Providers and Care Managers in working at the top of their license.
+ Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams
+ Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers.
+ Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned.
+ Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers.
+ Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices
**Skills**
+ Patient Care Coordination
+ Patient Information
+ Patient Support
+ Patient Advocacy
+ Patient Care Documentation
+ Computer Literacy
+ Referral Coordination
+ Healthcare Industry
+ Patient Care
+ Referrals
**Qualifications**
Minimum Qualifications
+ Experience in a customer service role requiring use of enterprise software systems.
+ Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring.
+ Demonstrated customer service and problem-solving skills.
+ Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills.
+ Demonstrated skills in diplomacy and discretion with excellent customer relations skills.
Preferred Qualifications
+ One year of health care or customer service work experience.
+ A working knowledge of the healthcare industry, roles, and terminology.
+ Experience in a role that includes coaching and training others to use enterprise software or case management systems.
**Physical Requirements:**
**Physical Requirements**
+ Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
+ Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.
+ See and read computer monitors and documents.
+ Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
**Location:**
Key Bank Tower
**Work City:**
Salt Lake City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.54 - $28.24
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Home Care Service Coordinator
Ambulatory care coordinator job in Independence, MO
To apply via text, text 9908 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: In office: Monday- Friday 8am - 5pm with On Call rotation.
Location: Addus HomeCare 3737 South Elizabeth St. Suite 100 Independence, MO 64057
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* Monthly Bonus
* Daily Pay
* Continued Education
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
* Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Contacts care providers and clients to provide service updates
* Conducts monthly client wellness calls and conducts home visits as required
* Provides thorough, complete follow-through on escalated client complaints and theft claims
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines
* Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter
* Maintains a high degree of confidentiality at all times due to access to sensitive information
* Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
* Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
* Abides by all regulations, policies, procedures and standards
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 1 year of Industry experience required
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9908 to ************.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Ambulatory care coordinator job in Independence, MO
Job Description
To apply via text, text 9908 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: In office: Monday- Friday 8am - 5pm with On Call rotation.
Location: Addus HomeCare 3737 South Elizabeth St. Suite 100 Independence, MO 64057
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
Monthly Bonus
Daily Pay
Continued Education
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Contacts care providers and clients to provide service updates
Conducts monthly client wellness calls and conducts home visits as required
Provides thorough, complete follow-through on escalated client complaints and theft claims
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines
Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures and standards
Position Requirements & Competencies:
Must have high school diploma or equivalent.
1 year of Industry experience required
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9908 to ************.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
CIE (Community Information Exchange) Care Coordinator
Ambulatory care coordinator job in Saint Louis, MO
Job Description
By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us!
Program Overview:
The St. Louis Community Information Exchange or CIE is a network of regional partners focused on improving the health and wellbeing of people in the St. Louis Region. Using a shared technology, partners share information and coordinate efforts to deliver holistic, person-centered care that helps families move from crisis to long-term stability.
Position Overview
Facilitates network referrals that come to the CIE Coordination Center through a network provider, via an online Assistance Request form, or by phone. The Care Coordinator ensures clients are connected to the best programs to address their needs. Conducts assessments and screenings over the phone and follows up with clients according to established guidelines. In addition, Care Coordinator monitor cases being handled by providers, ensuring network standards are being met.
General Responsibilities:
Respond to inquiries from various sources while maintaining a high level of customerservice
Professionally and sensitively perform intake, screenings, and assessments, gathering information and entering data into Customer Relationship Management systems (CRM).
Screen clientsforprogrameligibilitytoin-houseprograms,completingformsthoroughlyand
Provide accurate and relevant information to clients and make accurate, direct referrals to in network providers using the CRM, monitoring provider progress in serving referred to clients.
Work within 2-1-1 CRM to find non-network partners for needs notable to be met within the CIE provider network.
Complete follow-up calls to assess for accuracy of non-network referrals, reassessments of needs,
Develop relationships within-network providers and attend CIE Workgroup and Partner Agency virtual
Meet regularly with leadership to address questions, receive performance feedback, and voice
Knowledge, Skills and Abilities:
Bachelor degree preferred; or High School Diploma plus 3 or more years of experience in social service
Advanced customer service and problem-solving skills
Have basic knowledge of social services systems systems and how individuals access services
Must have good t o excellent written communication verbal skills, empathetic listening skills
Ability to work under high level of attention to detail
Ability to successfully assess a situation and make recommendations based on various factors
Must be able to handle difficult situations with mature attitude, judgment, poise, tact
Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems
Employment is contingent upon passing a background check.
United Way of Greater St. Louis is an Equal Opportunity Employer
Health Home Care Coordinator $22.05 - $25.14/hour
Ambulatory care coordinator job in Saint Louis, MO
The Health Home Care Coordinator is responsible for gathering and processing information for the Health Home program from individuals, providing information and referrals for services, maintaining and monitoring program data, and reporting program-related data. Ensures program outcomes and objectives are being met, and ensures services provided meet organizational guidelines, funder requirements and accreditation standards.
This position fulfills the Health Home Facilitator role per DMH Health Home guidelines.
Essential Functions:
Gathers, researches and processes Health Home program information from individuals for program enrollments, transfers and discharges. Responsible for ensuring all required information is obtained, verified and entered within established timeframes. Ensures all state requirements and internal standards are met before submitting information to DMH.
Accesses multiple hospital data portals and reports to monitor program individuals' admissions and discharges. Obtains information, creates reports and communicates hospitalization information to nursing staff daily.
Extracts metabolic screening values from electronic records and enters that information into DMH and internal systems. Monitors upcoming due dates for screens and communicates that information to nursing staff.
Answers questions regarding the Health Home Program services. Evaluates individual's eligibility for community services and refers them to services as needed. Provides individuals with population-based healthcare materials based on individual need.
Maintains multiple tracking systems in order to provide data to Health Home staff to better support individual needs and meet program goals. Maintains data in multiple systems and ensures that the data are accurate and up to date. Runs reports as scheduled and as requested.
Manages census with breakdown of DM and slot availability. Researches and obtains outreach individual data for re-engagement of services.
Identifies and researches high utilizers of emergency care for reporting purposes.
Cross trains on all Health Home Care Coordinator tasks and maintains updated workflows for assigned tasks.
Qualifications:
Must have high school diploma or equivalent. Bachelor's degree in human services or related field preferred.
One year of experience working with individuals with disabilities, or working in a healthcare setting preferred.
Must have experience using Microsoft Office suite, and intermediate-level skill with Excel.
Previous experience working with Electronic Health Record systems or other data systems preferred.
Keywords: Medical Billing, Medical Records, Project Management, Data Entry, Excel, Customer Service
Care Coordinator
Ambulatory care coordinator job in Pleasant Hill, IA
The Care Coordinator plays a pivotal role in supporting the client's treatment journey-from initial intake through discharge planning-ensuring that all aspects of care are well-coordinated, documented, and aligned with individualized treatment goals. Depending on the needs of the facility, the Care Coordinator may focus primarily on intake, discharge, or both functions. This position acts as the central liaison among clinical, medical, and support staff ensuring smooth transitions, continuity of care, and adherence to state and Joint Commission standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
INTAKE & ADMISSION
· Conduct initial screenings and biopsychosocial assessments to determine severity of substance use and co-occurring mental health conditions.
· Perform new client orientations, reviewing the Participant Handbook, program expectations, and facility rules.
· Collaborate with the interdisciplinary treatment team (NP, therapist, RSS, nursing) to determine level of care and develop preliminary treatment goals.
· Ensure all intake documentation, consents, and clinical assessments are accurately completed and entered into the EMR.
· Coordinate with the medical team to obtain physician orders and ensure initial labs, screenings, and evaluations are completed, per policy.
CARE COORDINATION
· Serve as the communication hub between clients, their care team, and external providers.
· Maintain up-to-date documentation in the client's record to reflect coordination of care activities, treatment plan reviews, and follow-up contacts.
· Facilitate interdisciplinary team meetings to review client progress, update ASAM criteria, and modify treatment plans.
· Support clients in developing SMART goals and linkages to appropriate community or aftercare resources.
· Track utilization review processes, authorizations, and updates to ensure ongoing payer compliance.
DISCHARGE PLANNING
· Initiate discharge planning upon admission, incorporating aftercare needs into the Master Treatment Plan.
· Collaborate with the client and clinical team to ensure continuity of care post-discharge.
· Coordinate with external facilities, outpatient programs, housing, and peer support services to support client reintegration.
· Review and document discharge instructions, confirming client understanding of medication and follow-up care requirements.
· Complete discharge summaries and ensure all documentation meets minimum clinical documentation standards.
CRISIS AND BEHAVIORAL MANAGEMENT
· Recognize signs of crisis, escalating behaviors, or safety concerns and follow established de-escalation and emergency procedures. · Collaborate with the treatment team to develop individualized behavior plans when needed. · Participate in and document behavioral interventions, safety planning, and transfer coordination during crisis events.
QUALIFICATIONS AND KNOWLEDGE
· Strong understanding of behavioral health, substance use disorders, and trauma-informed care principles.
· Excellent written and verbal communication skills, with attention to documentation accuracy and timeliness.
· Knowledge of ASAM criteria, clinical documentation standards (SOAP, DAP, or BIRP formats), and utilization review requirements.
· Ability to collaborate effectively across interdisciplinary teams and maintain confidentiality under 42 CFR Part 2 and HIPAA.
· Demonstrated ability to manage multiple priorities with professionalism and empathy.
EDUCATION AND EXPERIENCE
· Bachelor's degree in social work, psychology, human services, or related field required; master's degree preferred.
· Minimum two (2) years of experience in behavioral health or substance use treatment setting.
· Experience with intake coordination, case management, or discharge planning preferred.
· Certification or licensure in a behavioral health discipline (CADC, LBSW, LMSW, etc.) preferred.
· Current CPR and First Aid certification (or ability to obtain within 30 days of hire).
KEY COMPETENCIES
· Client Advocacy: Ensures client voice and choice are central in treatment decisions.
· Clinical Judgment: Applies sound judgment to evaluate needs, risks, and treatment recommendations.
· Communication: Maintains clear, compassionate, and professional communication with clients and staff.
· Documentation: Produces timely, complete, and compliant records aligned with state and Joint
Commission standards.
· Collaboration: Works cooperatively within interdisciplinary teams to promote whole-person care.
· Ethical Conduct: Upholds professional boundaries and confidentiality at all times.
WORK CONDITIONS/PHYSICAL AND MENTAL REQUIREMENTS
· Indoor, controlled environment with exposure to clients experiencing emotional or behavioral distress.
· Frequent sitting, standing, and use of computer systems; occasional lifting of up to 25 lbs.
· Regular contact with others through in-person, phone, and electronic communication.
· May encounter contagious or infectious conditions; adherence to infection control and safety protocols is required.
PERFORMANCE EXPECTATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· Completes intake and discharge documentation within policy timeframes.
· Demonstrates consistent adherence to care coordination workflows.
· Actively participates in interdisciplinary team meetings and clinical reviews.
· Maintains compliance with agency policies, state regulations, and accreditation standards.
· Promotes a professional, compassionate environment consistent with trauma-informed principles.
EQUAL OPPORTUNITY STATEMENT
We are an Equal Opportunity Employer and value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We are committed to creating an inclusive environment for all employees.
MDS Coordinator
Ambulatory care coordinator job in Hawarden, IA
Hillcrest HCC
Come join our team and start making a difference!
ESSENTIAL DUTIES AND RESPONSIBILITIES: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Provides direct nursing care as necessary.
Prepares for and participates in facility surveys (inspections) made by authorized government agencies.
Supports in QAPI to develop and implement appropriate plans of action to correct identified deficiencies.
Coordinates the interdisciplinary team in timely completion of the assessments.
Utilizes MDS Scheduler to plan and set MDS Assessment Reference Dates (ARDs).
Communicates ARD selection for specific MDSs to IDT.
Accomplishes the MDS sections as assigned.
Fulfills CAAs as required.
Completes Care Plan items and attends Care Plan meetings as assigned.
Implements monthly infection tracking log.
Concludes UDA's during observation period.
Finalizes diagnosis coding and creates diagnosis sheets.
Confirms skilled physician's certification.
Monitors overall the documentation in the medical record to validate that it supports MDS coding.
Participates in skilled utilization and State Case Mix management as assigned.
Delivers teaching and training for MDS item completion to interdisciplinary team members that have responsibility for MDS item completion.
Provides teaching and mentoring of CNA staff along with Director of Nurses and Staff Development related to completion of the Nursing ADL documentation.
Signs off on Minimum Data Set (MDS) for each resident within the facility.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or equivalent
Must have, as a minimum, one year of experience as a nurse in a hospital, long-term care facility, or other related health care facility.
Certificates and Licenses:
Must possess an active license to practice as a RN/ LVN/ LPN license valid in this state.
Experience with RAI process and MDS certification preferred.
Other Specific Requirements
Must provide evidence of being free of tuberculosis infection upon hire and annually.
Must be able to read, write, speak and understand the English language.
Must possess the ability to make independent decision when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
For benefit details check us out here **************************
Benefits eligibility for some benefits dependent on full time employment status.
Disclaimer: Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates.
EOE disability veteran
Auto-ApplyMAT Care Coordinator
Ambulatory care coordinator job in Rolla, MO
Job Description
The MAT Care Coordinator is responsible for the coordination and care of patients receiving Medication Assisted Treatment. The position responsible for performing a variety of duties including coordination with prescribing Primary Care providers and Behavioral Health Clinicians at Four Rivers Community Health Center. As part of integrated support service, the MAT Care Coordinator will provide for the planning, coordination and transition of care. In addition, assisting patients with the coordination of internal and external services and resources including counseling services, crisis intervention and financial assistance etc.
ESSENTIAL JOB RESPONSIBILITIES:
Work in collaboration with medical providers, behavioral health providers, care team members, and referral partners in the community to coordinate all aspects of patient care related to medications for addiction treatment of substance use disorders.
Serves as the primary point of contact to MAT services to address patient needs.
Conduct initial Case Management intake for all patients seeking treatment of substance use disorders
Responsible for monthly contact with assigned patient caseload and appropriate documentation of all patient interaction and data in EHR in a timely, accurate and thorough manner
Conducts pre-visit planning for each encounter of assigned patients to ensure the patient is in compliance with the MAT Program guidelines.
Clerical responsibilities are assigned that include but are not limited to patient care plan, up-to-date MAT contract, consents, completing forms, sending/receiving patient medical records, scheduling appointments, assisting with insurance coverage and patient demographics, answering phone calls and WELL messages, laboratory testing, referrals, medication, review PDMP, EHR MAT registry etc.
Provide appointment or warm hand off to internal services when indicated, such as for eligibility, case management, for housing, prenatal care, alcohol and drug counseling, and other services as indicated.
Review and coordinate internal and external referrals into the program in a timely manner
Actively collaborate with other clinical and non-clinical staff to ensure care is proactive and coordinated among care providers and care settings. This collaboration can include attendance in team huddles, training, and communication.
Schedule transportation services and/or distribute gas cards or food vouchers as needed and when these resources are available.
Follow state and federal guidelines for providing care to patients with substance use disorders in collaboration with prescribing primary care providers and participating pharmacies.
Work closely with Peer Support to engage patients lost to follow up and arrange for re-entry into treatment when requested by patient.
Participates in quality improvement activities on own initiative and as assigned.
Organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergence codes; sharing problems relating to patients and/or staff with immediate supervisor.
Recommends, assists in development, and implements improvements in all areas of responsibility
Other duties as assigned.
CORE COMPENTENCIES:
Patient-Centered Care - Recognize the patient as the source of control and full partner in providing compassionate and coordinated care based on respect for patient's preferences, values, and needs.
Teamwork and Collaboration - Function effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care
Quality Improvement - Use data to monitor the outcomes of care processes and use improvement methods to continuously improve the quality and safety of health care systems.
Safety- Minimizes risk of harm to patients and providers through both system effectiveness and individual performance.
MINIMUM QUALIFICATIONS:
Bachelor's degree in Social Work, Psychology, Health and Business Administration or other human service field preferred.
Job Type: Full-time