Ambulatory care coordinator jobs in Bethlehem, PA - 25 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Home Care Coordinator
Managed Care Coordinator
Intake Coordinator
Client Care Coordinator
Clinical Care Coordinator
Transition Coordinator
MDS Coordinator
Surgical Coordinator
Pharmacy Transition of Care Coordinator
Schuylkill 3.2
Ambulatory care coordinator job in Bethlehem, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Responsible for supporting the pharmaceutical needs of patients during the transition period from hospital setting through discharge to home. Ensures continuity of care by facilitating communication between health care providers, patients, and pharmacists, with the goal of optimizing medication management in reducing hospital readmissions and additional quality improvement metrics. Uses pharmacy systems to obtain patient and drug information to process prescriptions. Assists pharmacists in performing technical duties related to the distribution of drugs to patients. Develops strong relationships with colleagues and patients.
Job Duties
Assist in promoting a safe and effective patient discharge plan related to patient medications.
Assures all medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
Document all transition-related activities in patient record.
Fills medication orders accurately and efficiently.
Coordinate the delivery of medications to the bedside.
Assists pharmacists in preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
Prioritizes workload, maintains organization, and coordinates activities with other healthcare professionals.
Collaborate with healthcare providers to resolve medication order discrepancies.
Communicate patient medication related questions or concerns to the pharmacist.
Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
Assist in enrolling patients in pharmacy software system.
Assist in reviewing coverage and affordability with patients and identifying payment options.
Minimum Qualifications
High School Diploma/GED
2 years pharmacy experience.
Able to work in a fast-paced environment.
Good math skills needed for counting, measuring, and weighing medications.
Basic computer skills.
Strong communication and organizational skills.
Ability to work collaboratively with interdisciplinary healthcare team.
Strong time management, prioritization, and adaptability skills.
Understanding of prescription insurance coverage.
CPhT - Certified Pharmacy Technician - Pharmacy Technician Certification Board Upon Hire
Preferred Qualifications
3 years pharmacy experience.
Knowledge and ability to use any technology, equipment, or computers necessary for preparation and distribution of medications.
Knowledge of brand name/generic medications.
Knowledge and understanding of pharmaceutical and medical terminology, as well as pharmaceutical calculations.
BLS - Basic Life Support - American Heart Association Upon Hire
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
****************************
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day Shift
Address:
2545 Schoenersville Rd
Primary Location:
Lehigh Valley Hospital- Muhlenberg
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
M-F 8a-430p
Department:
1004-09411 340B Team - CC
$44k-59k yearly est. Auto-Apply 43d ago
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Intake Coordinator/Receptionist
Preventive Measures
Ambulatory care coordinator job in Bethlehem, PA
The Intake Coordinator/Receptionist specializing in Memory & Behavioral Care serves as the first point of contact for residents, families, visitors, and referral sources. This role coordinates admissions inquiries, collects essential intake information, supports families navigating dementia or behavioral-health needs, and manages front-desk duties. The position requires exceptional communication skills, empathy, professionalism, and an understanding of memory-care and behavioral-care environments.
Key ResponsibilitiesIntake & Admissions Support
Respond promptly and professionally to phone calls, emails, walk-ins, and referral inquiries.
Provide information on services, care levels, and programs tailored to memory and behavioral-care needs.
Conduct preliminary screenings and gather intake details including medical, behavioral, and demographic information.
Schedule tours, assessments, and admissions appointments.
Prepare and distribute admissions paperwork; assist families in completing required forms.
Coordinate with nursing, social services, and administrative teams to ensure smooth transitions for new residents.
Front Desk & Reception Duties
Greet residents, families, staff, and visitors in a warm, professional, and calming manner.
Manage visitor logs, check-ins, and compliance with memory-care security protocols (e.g., preventing unsafe exits).
Answer and route calls accurately while maintaining confidentiality.
Handle incoming/outgoing mail, packages, and general administrative tasks.
Maintain an organized, welcoming reception area that supports a low-stimulation, memory-friendly atmosphere.
Memory & Behavioral Care Responsibilities
Communicate using dementia-friendly principles such as validation, patience, and clear, simple explanations.
Recognize signs of distress, anxiety, agitation, or confusion in residents and alert care staff when necessary.
Support families who may be coping with emotional and behavioral challenges associated with memory disorders.
Follow safety protocols for wandering prevention, secure entry/exit management, and crisis response.
Promote a calm environment and adjust communication style to support residents' cognitive abilities.
Administrative Support
Assist with filing, scanning, and maintaining accurate intake, admission, and resident records.
Keep brochures, intake packets, and marketing materials updated and readily available.
Update census boards, schedules, and appointment calendars as directed.
Provide clerical support to the administrator, nursing team, and other departments.
Communication & Collaboration
Assist the admissions team in communicating updates to families, referral partners, and internal staff.
Ensure information is communicated clearly, compassionately, and professionally.
Participate in meetings related to admissions, resident transitions, and memory-care service coordination.
Qualifications
High school diploma or equivalent required; additional coursework in healthcare, social services, or administration preferred.
Experience in memory care, behavioral health, assisted living, or healthcare reception strongly preferred.
Compassionate and patient communication style suitable for interacting with individuals with dementia.
Strong organizational, multitasking, and problem-solving skills.
Ability to remain calm, professional, and supportive during high-stress or emotional situations.
Proficiency in phone systems, EMR/EHR platforms, scheduling software, and Microsoft Office.
Understanding of HIPAA and confidentiality standards.
Physical & Environmental Requirements
Ability to sit, stand, and walk intermittently throughout the day.
Ability to react quickly to safety risks such as wandering, agitation, or medical emergencies at the front desk.
Interaction with residents who may display confusion, memory loss, or behavioral challenges.
$34k-49k yearly est. Auto-Apply 46d ago
Patient Care Coordinator
All American Home Care
Ambulatory care coordinator job in Allentown, PA
←Back to all jobs at All American Home Care LLC Patient CareCoordinator
All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status
· Providing coordinatedcare to patients by developing, monitoring, and evaluating their home health care plans.
· Ensure a high level of care for the patient given by the home health aides.
· Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift.
· Managing last minute calls outs, finding appropriate coverage.
· Developing an on-call pool of agency aides with various shifts in coordination with Human Resources
· Communicate with referral sources and Case Managers to provide an excellent customer service experience
· Listening to needs of clients and matching them to the appropriate caregiver(s)
· Manage Caseload of 100+ patients
· Review the care plan with patients and caregiver
· Resolve caregiver and client grievances and complaints
· Address over utilization of hours
· Reporting personnel performance issues
· Ensure caseload retention
· Contribute to team efforts by accomplishing related results as needed
Minimum Qualifications:
High school graduate
2+ Years experience in a Home Care or Service Coordination role.
Demonstrated capability maintaining strict confidentiality
Proven ability to generate leads and monitor referrals
Strong typing and computer skills
Comfortable with closing/asking for business
Well organized, accurate, and attentive to detail
Excellent communication, public relations and follow up skills
Experience with HHA Exchange and EVV
Bilingual English/Spanish preferred.
Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family-the ever-expanding All American Home Care family.
Job Type: Full-time
Salary: $18.00 - $23.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
COVID-19 considerations:
Education:
High school or equivalent (Preferred)
Experience:
HHA EXCHANGE: 1 year (Preferred)
EVV: 1 year (Preferred)
Language:
Spanish (Preferred)
Please visit our careers page to see more job opportunities.
$18-23 hourly 60d+ ago
Outreach and Intake Coordinator (Law Firm)
Procyk Law Group
Ambulatory care coordinator job in Bethlehem, PA
Job Description
Outreach and Intake Coordinator
Procyk Law Group - Bethlehem, Pennsylvania
In-Office/Hybrid (1 day remote) | 9:00 AM - 5:30 PM, occasionally later
About Us:
At Procyk Law Group, we're a small, mission-driven team helping clients plan for what happens in the event of death or disability. We value competence, integrity, and heart-centered service, and we're looking for an Outreach and Intake Coordinator who thrives in a collaborative, professional, and supportive environment. You'll join a team that values predictability without chaos, continuous learning, and growth opportunities-all while working with modern tools designed to make your job easier.
What You'll Do:
As our Outreach and Intake Coordinator, you will be the first point of contact for prospective clients and a key driver in our community outreach initiatives. Your responsibilities include:
Managing client intake efficiently and warmly, ensuring a smooth onboarding experience.
Coordinating and supporting outreach initiatives, events, and educational campaigns.
Marketing coordination such as overseeing campaigns, newsletters, and event promotion. Manage or coordinate with outsourced marketing agencies for advertising campaigns. Track and report basic marketing metrics such as attendance, leads, and conversions.
Assisting with marketing and sales-related activities, including email campaigns and follow-ups.
Maintaining and utilizing our CRM and tech tools to track contacts, appointments, and outreach efforts.
Troubleshooting minor technology issues and contributing to continuous improvement of our tech stack.
Supporting the team with cross-training tasks as needed, stepping in where your help can make the biggest impact.
Continually improving processes and providing executive support as needed.
What We're Looking For:
Non-negotiable qualities for success:
People skills: Outgoing, energetic, and personable; enjoys interacting with diverse individuals.
Flexible and adaptable: Willing to cross-train and take on a variety of responsibilities.
Tech-savvy: Comfortable using CRM software and other business tools, excited to troubleshoot and optimize workflows.
Experience: 2-3 years of marketing, sales, or outreach experience
Self-starter: Empowered problem solver who knows when to ask for help.
Good judgment and communication: Open, proactive, and collaborative.
Core Values We Live By:
Competence & Integrity: Confidentiality and professionalism in all client interactions.
Heart-Centered: Caring, relational, and committed to helping others.
Proactive Communication: Open and solution-oriented discussions through challenges.
Continuous Learning & Improvement: Always looking for ways to grow personally and professionally.
Community Inclusion: Educating and engaging various sectors of the public.
Why You'll Love Working Here:
Starting salary: $40,000/year (commensurate with experience; potential for higher base salary).
Bonuses: Yes - based on firm target achievements (details coming soon).
Time Off: 15 days PTO + paid holidays.
Perks: Parking fees covered, career development opportunities, mentorship, and an inclusive, calm work environment.
Growth Opportunity: Be part of a small team planning for big growth-you'll have the chance to grow with us.
Tools & Technology: Empowerment through modern tech to help you succeed.
Join Us:
If you're ready to work with a heart-centered, energetic, and proactive team, thrive in a collaborative and growth-oriented environment, and make a meaningful impact in the community, we want to hear from you!
$40k yearly 11d ago
Patient Care Coordinator
Smile Brands 4.6
Ambulatory care coordinator job in White House Station, NJ
As a Patient CareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday-Thursday 7:45-3pm 30 minute break each day
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$23-$26/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$23-26 hourly Auto-Apply 54d ago
Patient Care Coordinator
Carering Health
Ambulatory care coordinator job in Allentown, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient CareCoordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
$18k-38k yearly est. Auto-Apply 1d ago
Patient Care Coordinator
Patriot Home Care 4.1
Ambulatory care coordinator job in Allentown, PA
We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most.
We are seeking talented, passionate individuals to join our team as Patient CareCoordinators and help our patients live happier and healthier lives.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work‐life balance
Responsibilities
Screen new patients and caregivers
On‐board new patients, including providing assistance with any documentation/clearance requirements
On‐board new caregivers, including orientation/training
Staff patient cases with caregivers and ensure patient cases are started promptly
Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements
Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
Assist with on‐site visits, as needed
Qualifications
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
No homecare experience necessary - we will provide you with all the training you need!
High school diploma/GED (associate's degree or bachelor's degree preferred)
$22k-35k yearly est. Auto-Apply 60d+ ago
Internal Client Care Coordinator Where Compassion Meets Coordination
Comfort Keepers 3.9
Ambulatory care coordinator job in Allentown, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Now Hiring: Internal Client CareCoordinator (Full-Time)
Be the steady heartbeat behind exceptional carewhere compassion, coordination, and human connection come together.
Comfort Keepers is seeking a full-time, in-person Internal Client CareCoordinator to support our regional offices in Stroudsburg, Bethlehem, Allentown and Quakertown. This role is Monday through Friday, 8:30 AM to 5:00 PM, and requires a consistent presence across all designated locations.
Why This Role Matters
Join a mission-first team that leads with empathy and purpose
Real opportunities for growth and leadership
Paid time off and benefits eligibility
A collaborative, people-centered culture
Direct impact on the quality of care our clients receive
What You Bring
Age 18+
Valid drivers license & proof of auto insurance
High school diploma or equivalent
2+ years of relevant experience preferred
Sales experience a plus (not required)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong communication, organization, and follow-through
Calm, confident multitasking under pressure
Reliable transportation & ability to work in person across all designated offices
What Youll Do
Respond promptly to client inquiries and coordinate in-home assessments
Match caregivers to clients based on skills, needs, and availability
Build and maintain strong, trust-based relationships with clients and families
Troubleshoot service issues and ensure timely, high-quality care delivery
Collaborate with providers and internal teams
Maintain accurate documentation and client records
Support scheduling, communication, and daily operational flow
Maintain a consistent, in-person presence MondayFriday, 8:30a5p
What Sets You Apart
A polished, professional, and positive presence
Exceptional attention to detail and follow-through
A natural connector who builds trust quickly
A passion for helping people and keeping systems running smoothly
Immediate Opening Your Impact Starts Here
Apply online today: Comfort Keepers Careers
View all open opportunities: Comfort Keepers Careers
Prefer to talk? Call **********
$31k-38k yearly est. 26d ago
Care Coordinator
Hunterdon Healthcare 3.4
Ambulatory care coordinator job in Flemington, NJ
CareCoordinator # Position#Summary Provides the collaborative process of carecoordination through the following:assessment, planning, facilitation and advocacy for healthcare options and services to meet the health care needs of patients. Utilizes resources to promote quality, cost effective outcomes as the patient transitions through the healthcare continuum.#Collaborates, coordinates#and communicates the discharge plan to facilitate seamless, safe and effective transitions of#care. Primary Position Responsibilities 1. Provides ongoing individualized assessment, planning and carecoordination for assigned patients during the hospital stay and documents activities in all appropriate areas of the#patient#s electronic medical record. Engages patient/family/caregiver in the carecoordination process and discharge plan. Updates changes to plan as condition changes and communicates changes to the healthcare team. 2. Utilizes required software technologies via the EMR to effectively communicate with both the Internal and External interdisciplinary healthcare teams. 3. Plans and facilitates a safe discharge plan with input from the patient/family/caregiver and healthcare team, while coordinating benefits and utilization of outpatient treatments/therapies, specialty and primary care practices and community resources, with full optimization of the integrated delivery healthcare system. Documents Plan in the patient#s EMR. 4. Effectively communicates the carecoordination plan to patients/ families/caregivers, interdisciplinary team members,#and collaborates with Out patient CareCoordinators to ensure a seamless transition of care, in a timely manner. # 5. Engages patients/families/caregivers in discharge planning process and assures a safe and effective discharge plan and transition of care while promoting self-management of chronic disease conditions. 6. Supports organizational objectives of Service Excellence, Critical Success Factors and High Reliability Organization standards. Qualifications Minimum Education: Required:#All hires after July 2012 are required to have a Bachelor#s Degree in nursing OR if Associates Degree or Diploma, RN must provide proof of enrollment in a BSN program prior to hire, be continuously enrolled and complete within 5 years of hire date or internal RN promotion date. Preferred:#Bachelor#s degree in Nursing Minimum Years of Experience (Amount, Type and Variation): Required:#Three years of medical/surgical hospital based direct patient care experience Preferred:#Five years of medical/surgical hospital based direct patient care experience and Carecoordination or Case Management experience. License, Registry or Certification: Required:# â- Current NJ RN licensure Preferred: â- Certification in Specialty or Case Management Certification# Knowledge, Skills and/or Abilities: Required: â- Strong verbal, written, organizational and interpersonal communication skills. â- Ability to develop and maintain collaborative relationships with the interdisciplinary team â- Comprehensive Assessment and Care/Discharge Planning â- Demonstrate knowledge-base in patient care evaluation and assessment, patient/family/caregiver engagement, insurance/benefits for services, community resources and research and evaluation techniques for quality improvement. â- Ability to learn software applications in the EMR and new technologies. Preferred: â- None # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. # The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
CareCoordinator
Position Summary
Provides the collaborative process of carecoordination through the following:assessment, planning, facilitation and advocacy for healthcare options and services to meet the health care needs of patients. Utilizes resources to promote quality, cost effective outcomes as the patient transitions through the healthcare continuum. Collaborates, coordinates and communicates the discharge plan to facilitate seamless, safe and effective transitions of care.
Primary Position Responsibilities
1. Provides ongoing individualized assessment, planning and carecoordination for assigned patients during the hospital stay and documents activities in all appropriate areas of the patient's electronic medical record. Engages patient/family/caregiver in the carecoordination process and discharge plan. Updates changes to plan as condition changes and communicates changes to the healthcare team.
2. Utilizes required software technologies via the EMR to effectively communicate with both the Internal and External interdisciplinary healthcare teams.
3. Plans and facilitates a safe discharge plan with input from the patient/family/caregiver and healthcare team, while coordinating benefits and utilization of outpatient treatments/therapies, specialty and primary care practices and community resources, with full optimization of the integrated delivery healthcare system. Documents Plan in the patient's EMR.
4. Effectively communicates the carecoordination plan to patients/ families/caregivers, interdisciplinary team members, and collaborates with Out patient CareCoordinators to ensure a seamless transition of care, in a timely manner.
5. Engages patients/families/caregivers in discharge planning process and assures a safe and effective discharge plan and transition of care while promoting self-management of chronic disease conditions.
6. Supports organizational objectives of Service Excellence, Critical Success Factors and High Reliability Organization standards.
Qualifications
Minimum Education:
Required: All hires after July 2012 are required to have a Bachelor's Degree in nursing OR if Associates Degree or Diploma, RN must provide proof of enrollment in a BSN program prior to hire, be continuously enrolled and complete within 5 years of hire date or internal RN promotion date.
Preferred: Bachelor's degree in Nursing
Minimum Years of Experience (Amount, Type and Variation):
Required: Three years of medical/surgical hospital based direct patient care experience
Preferred: Five years of medical/surgical hospital based direct patient care experience and Carecoordination or Case Management experience.
License, Registry or Certification:
Required:
â- Current NJ RN licensure
Preferred:
â- Certification in Specialty or Case Management Certification
Knowledge, Skills and/or Abilities:
Required:
â- Strong verbal, written, organizational and interpersonal communication skills.
â- Ability to develop and maintain collaborative relationships with the interdisciplinary team
â- Comprehensive Assessment and Care/Discharge Planning
â- Demonstrate knowledge-base in patient care evaluation and assessment, patient/family/caregiver engagement, insurance/benefits for services, community resources and research and evaluation techniques for quality improvement.
â- Ability to learn software applications in the EMR and new technologies.
Preferred:
â- None
Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.
The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
$44k-57k yearly est. 60d ago
MDS Coordinator - RN
Lifequest
Ambulatory care coordinator job in Quakertown, PA
Job Description
MDS Coordinator - RN
Full Time | Day Shift (8am - 4:30pm) | Working 1-2 days remote from home and 3-4 days onsite.
Pay rate starting at $40/hour!
(Pay rate based on experience)
LifeQuest Nursing Center is located in Quakertown, PA. We are seeking passionate team members who care about making a difference. Join our team and be an everyday hero at LifeQuest Nursing Center where quality of life counts! We care like family and our duty is our passion!
What does LifeQuest offer employees?
Comprehensive medical and dental benefits
Tuition and Educational Reimbursement
Generous PTO which starts with 16 days your first year (includes 6 holidays)
Day off for your Birthday!
Employee Referral Bonuses
Principle retirement plan with employer match
Discounts for onsite Daycare at 3 of our sites!
Full time employees receive 75% off 1st child. 50% off each additional child
Part time employees receive 50% off 1st child. 25% off each additional child
Monthly Employee Appreciation treats
What will I do as a MDS Coordinator - RN?
Participates in the developing, maintaining and updating policies and procedures that govern the resident assessment instrument and the care planning process.
Assists with electronic submission of targeted residents via computer and modem.
Coordinates nursing service with other resident services to ensure the continuity of the RAI and Care Plans.
Performs administrative duties, such as documenting in the medical record the initiation and completion of the MDS, documenting evaluation of goals on the care plan, etc.
Make written and or oral reports/recommendations to the nursing services staff concerning care planning goals and approaches.
Coordinate MDS process with the interdisciplinary team.
Schedule, attend and participate in the care planning process.
Evaluate and suggest recommendations to the interdisciplinary team which involves resident care plans.
Review nurse's notes to obtain information for the MDS to ensure accuracy and consistency.
Interview residents and families for the MDS process.
Review ADL Flow Sheets for accuracy and completion.
Implements and participates in the development of written preliminary and comprehensive assessments of the nursing needs of each resident.
Implements and participates in the development of a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident, indicates the care to be given, goals to be accomplished, and which professional service is responsible for each element of care.
Schedule care plans and assessments to be presented and discussed at each committee meeting.
Ensure that all personnel involved in providing care to the residents is aware of the care plan and that care plans are used in administering daily care to the resident.
Review and revise care plans and assessments as necessary, but at least quarterly.
What is required as a MDS Coordinator - RN?
Graduation from accrediting School of Nursing (Registered Nurse).
Current RN licensure by the Pennsylvania State Board of Nursing required.
Minimum of of 1 year experience working as a RNAC/MDS Coordinator
What makes LifeQuest unique?
At LifeQuest, we are a family of health care services and facilities dedicated to the maintenance and improvement of the health and life environment of people of all ages. LifeQuest is a nonprofit organization located in Quakertown, Pennsylvania serving the Berks, Bucks, Lehigh, Montgomery and Northampton counties. We are a top-rated, cutting-edge family of facilities offering quality personal and health care services ranging from infant care through senior care.
Why work here?
T.E.A.M. = Together everyone accomplishes more!
LifeQuest will achieve its goals by being the Employer of Choice, by treating our co-workers with respect and in a professional manner, and thereby facilitating our commitment to a high standard of public service.
$40 hourly 20d ago
HomeSense Backroom Coordinator
The TJX Companies, Inc. 4.5
Ambulatory care coordinator job in North Wales, PA
Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
* Trains and mentors Associates on established merchandising and processing principles
* Ensures merchandise is properly tagged, hung, secured, and coded
* Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
* Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
* Monitors productivity of team and coaches as necessary
* Organizes and rotates back stock for easy replenishment
* Maintains and upholds merchandising philosophy and signage standards
* Maintains all organizational, cleanliness and recovery standards for the backroom area
* Ensures compliance with recycling and, where applicable, hazardous waste programs
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Superior communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Capable of lifting heavy objects with or without reasonable accommodation
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
12 Airport Square
Location:
USA Homesense Store 0029 North Wales PA
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14-14.5 hourly 7d ago
Surgical Coordinator
Excelsia Injury Care
Ambulatory care coordinator job in Warminster, PA
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinatedcare from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.
Job Duties
Surgical Scheduling (50%)
Schedules surgery procedures
Obtain authorizations for procedures as needed
Answers phones in a professional and courteous manner
Completes post-op data entry in a timely and accurate manner
Completes daily surgical schedule and distributes as appropriate
Assures appropriate coordination with hospitals, surgical centers, and internal staff when special surgical needs occur
Other duties as assigned
Administrative Support (50%)
Completes departmental filing
Obtain and manage PIP applications for patients who sustained motor vehicle accidents
Serve as liaison between patient reps and attorneys, Priority Care pharmacy, et. al
Assists in clerical support functions including but not limited to: maintaining departmental records and files, preparing documents and correspondence, organizing inventory of office supplies and forms, and designing forms, graphs, etc.
Assists with chart documentation
Assists with patient scheduling, registration and insurance verifications and obtaining authorization and/or referral for appointments
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
2 -3 years of experience in a medical office or related setting with computer experience desired
Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is required
Prior experience with insurance verification and scheduling is required
Office Experience: general, scheduling, telephone skills, typing, business knowledge, organization, time management, customer service, verbal communication, PC proficiency, reporting skills
Knowledge of HIPAA/Confidentiality
Must have excellent organizational skills and be detail oriented
Medical receptionist: 1 year (required)
Computer Skills: familiar with Excel, Word, Windows at least 1 year required
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Motivated
Excellent interpersonal communication skills
Physical/Mental Requirements
This position requires periods of extensive sitting and phone work. It also requires other repetitive motions (e.g., bending, stooping, twisting, walking, standing, reaching overhead, pushing or pulling). Manual dexterity is required, as is the ability to concentrate on detail amid other activity. Lifting a maximum of 20 pounds.
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
$41k-68k yearly est. 12d ago
Patient Care Coordinator
Option Companion Care
Ambulatory care coordinator job in Lansdale, PA
We are seeking a Patient CareCoordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices.
Responsibilities
Providing coordinatedcare to patients by developing, monitoring, and evaluating their home health care plans
Ensure a high level of care for the patient given by the home health aides
Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift
Managing last minute calls outs, finding appropriate coverage
Communicate with referral sources and Service Coordinators to provide an excellent customer service experience
Educate patients on their healthcare options & matching them to the appropriate caregiver(s)
Manage Caseload of 100+ patients
Great customer and patient service
Ability to work under pressure
Review the care plan with patients and caregiver
Resolve caregiver and client grievances and complaints
Address over utilization of hours
Reporting personnel performance issues
Detailed Oriented
Excellent communication skills
A caring and compassionate personality
Ensure caseload retention
Contribute to team efforts by accomplishing related results as needed
Recruit and train staff
Qualifications
High school graduate
3 Years experience in a Home Care or Service Coordination role
Demonstrated capability maintaining strict confidentiality
Proven ability to generate leads and monitor referrals
Strong typing and computer skills
Comfortable with closing/asking for business
Well organized, accurate, and attentive to detail
Excellent communication, public relations and follow up skills
Experience with HHA Exchange and EVV
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Our mission at Option Companion Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family.
$18k-38k yearly est. 26d ago
Care Coordinator Specialist
Comhar, Inc. 4.2
Ambulatory care coordinator job in Walnutport, PA
Job DescriptionDescription:
If you are passionate about supporting adults in navigating services, accessing resources, and achieving greater stability and independence, COMHAR invites you to join our team as a CareCoordinator Specialist. In this role, you will help empower individuals to meet their goals and make a meaningful difference every day.
Full-Time | Available In the Walnutport, PA 18088 Area
Salary:
$19.24/HR
Scheduled:
Monday-Friday 8:00AM-4:00PM
Job Summary
The CareCoordinator Specialist is responsible for coordinating and overseeing services required to support residents in achieving individualized treatment goals within a Long-Term Structured Residence (LTSR) setting. This role collaborates closely with the LTSR Director and interdisciplinary treatment team to ensure high-quality care, resident advocacy, regulatory compliance, and effective service delivery. Responsibilities include service coordination, fund management oversight, admissions support, court-related coordination, quality improvement participation, and adherence to all internal and external policies and regulations.
Key Responsibilities
Acquisition and coordination of all services required by residents in order to attain treatment goals
Supervision of resident fund management, ensuring that entitlements are in place and not jeopardized by under spending or mismanagement. These duties are to be carried out in conjunction with COMHAR's Agency wide Client Fund Management System
Participation in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation
Active engagement in resident advocacy with internal and external programs and agencies as indicated
Assistance to the LTSR Director in ensuring program and facility compliance with all internal and external policies, statuses, and regulations
Collaboration with the LTSR Director in all admission screenings and negotiations regarding referrals, transfers, and discharges
Compliance with all internal and external requirements and regulations regarding record keeping and reporting
Establishment of relations with OMH/MR, referring agencies, and external service providers
Coordination of all services and follow ups related to mental health court hearings and commitments
Participation in Quality Improvement Program
Attendance at internal and external meetings as required
Assistance to the LTSR Director in development and implementation of training program
Assistance to the LTSR Director in conducting all reviews, assessments, evaluations, and safety related drills required by regulation and program and resident's needs
Compliance with all COMHAR policies and procedures with no unauthorized exceptions
Employees are eligible for generous benefit options including but not limited to:
Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.
Requirements:
CareCoordinator Specialist Job Requirement:
Bachelor's degree plus 1 year related Mental Health experience required
At least 2 years of experience with CareCoordination/Case Management
Current Driver's License; satisfactory driving record; eligible to operate program vehicles.
About COMHAR:
COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.
COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
$19.2 hourly 21d ago
Patient Care Coordinator
Ennoble Care
Ambulatory care coordinator job in Hackettstown, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Patient CareCoordinator that will work out of our Hackettstown, NJ office,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient CareCoordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and carecoordination services using Ennoble Care's electronic medical record system
Frequent contact with patients to provide carecoordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, on-site in Hackettstown, NJ.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Range: $17.00 - $18.00/hr
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$17-18 hourly 17d ago
Specialty Pharmacy Patient Care Coordinator
Kennedy Medical Group, Practice, PC
Ambulatory care coordinator job in Montgomery, PA
Job Details
Specialty Pharmacy Patient CareCoordinators handle a broad variety of interactions with clients, providers, payers and manufacturers critical to the services provided by the Specialty Pharmacy. The core functions include handling incoming and outgoing client and patient interactions and follow thru and resolution of customer inquiries. Interactions include calls from patients, families, provider offices, payers, and manufacturers. Handles other miscellaneous tasks, including the reconciliation of delivery tickets, and investigating expired prescriptions and encounters. Handle every interaction with the utmost service and resolve; providing a patient/client experience that supports our commitment to efficient and effective connections to care. Interact with a diverse patient base to ascertain the reason for the interaction and assist the client with their inquiry, concerns or problems with a focus on first call resolution. Demonstrate commitment to service and follow-through. Follow departmental protocols to ensure patient safety and accurate data entry.
Job Description
Essential Functions
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Receive, Handle, and Triage calls/interactions accordingly based on client's needs including but not limited to: Assessing refill needs, scheduling delivery of medications, copay collections, package & delivery tracking, obtaining payer/copay card information, status updates of orders, receiving/relaying information to the client
• Practice First Call Resolution by identifying and assessing client needs to work towards a satisfactory solution
• Assess for clinical escalation to pharmacist where appropriate
• Accurately research and document all interactions within the Electronic Medical Record (EMR) per departmental policy and guidance
• Access EMR and other software to answer, coordinate, track, and monitor interactions across multiple channels of communication. Maintain qualitative and quantitative individual and team performance targets.
• Identify issues and communicate solutions to customers, pharmacies, physicians, and payers regarding scheduling and delivery information, prescription order status, eligibility, and claims information
• Effectively collaborate with internal departments and external entities to resolve customer issues, including billing, logistics, insurance coverage, and manufacturer copay card programs
• Additional administrative and pharmacy tasks and duties may be assigned by management
Competencies (Knowledge, Skills, and Abilities Required):
Competency
Description
Maintain knowledge of and comply with regulatory guidelines set forth by the State Board of Pharmacy, FDA, DEA, DHS, Medicare, TJC, and URAC as applicable to functional role
Demonstrated ability to listen skillfully, accurately collect & document relevant information, and build relationships and trust with
Knowledge of and ability to utilize practices, tools, and techniques for communicating with a client
Knowledge of the major responsibilities, accountabilities, and overall organization of the client support function or department, ability to properly support client inquiries and bring problems to a timely resolution.
Independently resolves complex client conflicts including but not limited to: damaged/lost products, order placement, and outstanding balances and invoices
Multi-task between several issues at one time
Minimum Education and Experience Requirements:
Education:
High School Diploma or GED equivalent preferred
AND
Experience:
3+ years experience in customer service role
1+ years experience in a specialty pharmacy, hospital, health insurance company, benefits department or other related healthcare environment.
Minimum Certifications, Registration or License Requirements:
None Required
Additional Information
• Proficient in the use of computers and Microsoft applications. Type 35 wpm.
• Experience with clinical software systems; Specialty Medications and Medicare billing is highly preferred.
• Ability to communicate professionally and efficiently in both written and verbal format with patients, physicians, payors and clinical staff in-person and on the phone.
• Flexibility to adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc.
• Detailed orientated with excellent organization skills, ability to learn quickly, solve problems and make informed educated decisions.
•Ability to adapt in a dynamic work environment
•Demonstrated ability to handle difficult conversations in a professional and caring manner
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University Hospitals, Inc.
Primary Location Address
3500 Horizon Drive, King of Prussia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
$18k-38k yearly est. Auto-Apply 40d ago
Patient Concierge, Nazareth Primary Care
St. Luke's University Health Network 4.7
Ambulatory care coordinator job in Easton, PA
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
JOB DUTIES AND RESPONSIBILITIES:
* Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions
* Performs clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests)
* Delivers waiting room concierge service and provide hands-on support to patients utilizing the kiosk check-in process
* Facilitates practice opening and closing procedures, maintenance of practice cleanliness, processing of incoming mail and deliveries, cash management and reconciliation, and prompt scanning and indexing incoming faxes
* Supports other practice-based team members by promptly addressing in-basket clerical pool messages
* Partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests
* Promptly facilitates connection from Access Center Clinical Triage Specialists to practice-based care team members for time sensitive clinical inquiries
* Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments
PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push carts with supplies up to 30 pounds. Occasionally push wheelchairs with patients weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.
EDUCATION:
High School graduate or equivalent required. Preference given to graduates of administrative training programs.
TRAINING AND EXPERIENCE:
Minimum one year practice-based experience or in a similar healthcare setting preferred. Customer Service experience preferred.
Competencies required:
* Excellent communication, facilitation, and presentation skills
* Focused on compliance
* Demonstrates continuous growth
* Quality-driven
* Service-oriented
* Excels at time management
* Ability to communicate to patients concisely and clearly
* Ability to listen, express compassion and empathy, and communicate with a patient centric mindset
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
$27k-33k yearly est. Auto-Apply 11d ago
Care Coordinator
Hunterdon Healthcare 3.4
Ambulatory care coordinator job in Flemington, NJ
Position#Summary Provides the collaborative process of carecoordination through the following:assessment, planning, facilitation and advocacy for healthcare options and services to meet the health care needs of patients. Utilizes resources to promote quality, cost effective outcomes as the patient transitions through the healthcare continuum.#Collaborates, coordinates#and communicates the discharge plan to facilitate seamless, safe and effective transitions of#care. Primary Position Responsibilities 1. Provides ongoing individualized assessment, planning and carecoordination for assigned patients during the hospital stay and documents activities in all appropriate areas of the#patient#s electronic medical record. Engages patient/family/caregiver in the carecoordination process and discharge plan. Updates changes to plan as condition changes and communicates changes to the healthcare team. 2. Utilizes required software technologies via the EMR to effectively communicate with both the Internal and External interdisciplinary healthcare teams. 3. Plans and facilitates a safe discharge plan with input from the patient/family/caregiver and healthcare team, while coordinating benefits and utilization of outpatient treatments/therapies, specialty and primary care practices and community resources, with full optimization of the integrated delivery healthcare system. Documents Plan in the patient#s EMR. 4. Effectively communicates the carecoordination plan to patients/ families/caregivers, interdisciplinary team members,#and collaborates with Out patient CareCoordinators to ensure a seamless transition of care, in a timely manner. # 5. Engages patients/families/caregivers in discharge planning process and assures a safe and effective discharge plan and transition of care while promoting self-management of chronic disease conditions. 6. Supports organizational objectives of Service Excellence, Critical Success Factors and High Reliability Organization standards. # Qualifications Minimum Education: Required: All hires after July 2012 are required to have a Bachelor#s Degree in nursing OR if Associates Degree or Diploma, RN must provide proof of enrollment in a BSN program prior to hire, be continuously enrolled and complete within 5 years of hire date or internal RN promotion date. Preferred: Bachelor#s degree in Nursing Minimum Years of Experience (Amount, Type and Variation): Required: Three years of medical/surgical hospital based direct patient care experience Preferred: Five years of medical/surgical hospital based direct patient care experience and Carecoordination or Case Management experience. License, Registry or Certification: Required: â- Current NJ RN licensure Preferred: â- Certification in Specialty or Case Management Certification# Knowledge, Skills and/or Abilities: Required: â- Strong verbal, written, organizational and interpersonal communication skills. â- Ability to develop and maintain collaborative relationships with the interdisciplinary team â- Comprehensive Assessment and Care/Discharge Planning â- Demonstrate knowledge-base in patient care evaluation and assessment, patient/family/caregiver engagement, insurance/benefits for services, community resources and research and evaluation techniques for quality improvement. â- Ability to learn software applications in the EMR and new technologies. # Hunterdon Health is committed to providing a competitive benefit package to our employees.# Benefit#offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant#s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
Position Summary
Provides the collaborative process of carecoordination through the following:assessment, planning, facilitation and advocacy for healthcare options and services to meet the health care needs of patients. Utilizes resources to promote quality, cost effective outcomes as the patient transitions through the healthcare continuum. Collaborates, coordinates and communicates the discharge plan to facilitate seamless, safe and effective transitions of care.
Primary Position Responsibilities
1. Provides ongoing individualized assessment, planning and carecoordination for assigned patients during the hospital stay and documents activities in all appropriate areas of the patient's electronic medical record. Engages patient/family/caregiver in the carecoordination process and discharge plan. Updates changes to plan as condition changes and communicates changes to the healthcare team.
2. Utilizes required software technologies via the EMR to effectively communicate with both the Internal and External interdisciplinary healthcare teams.
3. Plans and facilitates a safe discharge plan with input from the patient/family/caregiver and healthcare team, while coordinating benefits and utilization of outpatient treatments/therapies, specialty and primary care practices and community resources, with full optimization of the integrated delivery healthcare system. Documents Plan in the patient's EMR.
4. Effectively communicates the carecoordination plan to patients/ families/caregivers, interdisciplinary team members, and collaborates with Out patient CareCoordinators to ensure a seamless transition of care, in a timely manner.
5. Engages patients/families/caregivers in discharge planning process and assures a safe and effective discharge plan and transition of care while promoting self-management of chronic disease conditions.
6. Supports organizational objectives of Service Excellence, Critical Success Factors and High Reliability Organization standards.
Qualifications
Minimum Education:
Required:
All hires after July 2012 are required to have a Bachelor's Degree in nursing OR if Associates Degree or Diploma, RN must provide proof of enrollment in a BSN program prior to hire, be continuously enrolled and complete within 5 years of hire date or internal RN promotion date.
Preferred:
Bachelor's degree in Nursing
Minimum Years of Experience (Amount, Type and Variation):
Required:
Three years of medical/surgical hospital based direct patient care experience
Preferred:
Five years of medical/surgical hospital based direct patient care experience and Carecoordination or Case Management experience.
License, Registry or Certification:
Required:
â- Current NJ RN licensure
Preferred:
â- Certification in Specialty or Case Management Certification
Knowledge, Skills and/or Abilities:
Required:
â- Strong verbal, written, organizational and interpersonal communication skills.
â- Ability to develop and maintain collaborative relationships with the interdisciplinary team
â- Comprehensive Assessment and Care/Discharge Planning
â- Demonstrate knowledge-base in patient care evaluation and assessment, patient/family/caregiver engagement, insurance/benefits for services, community resources and research and evaluation techniques for quality improvement.
â- Ability to learn software applications in the EMR and new technologies.
Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.
The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).
$44k-57k yearly est. 60d+ ago
Patient Care Coordinator
Ennoble Care
Ambulatory care coordinator job in Hackettstown, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Patient CareCoordinator that will work out of our Hackettstown, NJ office,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient CareCoordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and carecoordination services using Ennoble Care's electronic medical record system
Frequent contact with patients to provide carecoordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, on-site in Hackettstown, NJ.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Range: $17.00 - $18.00/hr
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$17-18 hourly Auto-Apply 18d ago
Point of Care Coordinator (PT, Days) - Einstein Montgomery
Kennedy Medical Group, Practice, PC
Ambulatory care coordinator job in Montgomery, PA
Job Details
Oversees all point-of-care testing for regulatory compliance. Reviews quality control, patient results, training and competency documentation, and proficiency testing results on a regular basis to ensure compliance with regulatory agencies.
Job Description
Essential Functions:
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. (Do not delete, move or over-write this statement)
Meets all standards of the Patient Satisfaction Initiative Criteria in order to make Jefferson Health the hospital system of choice for Patients and Employees.
Review daily point of care activity to assure proper transmission of pertinent QA data related to point of care testing.
Prepare QA reports related to point of care activity including patient/operator identification, control limits, proficiency testing, out of range protocols, etc. Submit to POC Director for review. Identify trends related to point of care testing proficiency.
Work with Director and Administrative Director regarding evaluation of new point of care testing requests at TJUH and ancillary sites. Evaluate appropriateness of testing, alternative methodologies, validation of results, cost implementation, etc.
Represent the department at all point of care related committees, task forces, etc. Participate in departmental QA meetings as it relates to point of care testing.
Participate in ancillary practice review of sites performing point of care testing under the auspices of TJUH.
Assure that all applicable licensure is maintained for all point of care sites.
Keep up to date with developing methodologies, issues, and trends related to point of care testing
Review POC policies and procedures annually or as needed in conjunction with nursing staff. Responsible for new policy and procedure development.
Maintain open communication and good work relationships with POCT personnel at ancillary testing sites.
Performs other related duties as assigned.
Minimum Education and Experience Requirements:
Education: Associates degree in Medical Technology or other appropriate discipline required, Bachelors' degree preferred AND Experience: 2 years' lab experience is required if MLT with Associate's degree. 0.5 years lab experience preferred if MT with BS. Generalist background preferred.
Minimum Certifications, Registration or License Requirements:
ASCP or equivalent certification preferred.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Albert Einstein Medical Center
Primary Location Address
609 West Germantown Pike, East Norriton, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
How much does an ambulatory care coordinator earn in Bethlehem, PA?
The average ambulatory care coordinator in Bethlehem, PA earns between $33,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Bethlehem, PA