Ambulatory care coordinator jobs in Birmingham, AL - 24 jobs

Your Choice Senior Care is looking for a motivated individual to join our team as a Care Coordinator III for our Birmingham, AL office. This individual must provide the highest quality service to clients and families with emphasis on creating extraordinary relationships. This position requires working independently and as a part of a team. Primary Responsibilities: Meet with potential clients and family members to discuss their needs and provide solutions in the form of a care plan. Work with other team members to coordinate various aspects of a client's care. Conduct client/caregiver introductions with every new client and with every new caregiver. Create and maintain client and responsible party records documenting all quality assurance meetings. Demonstrate open and effective communication with clients, family members, the owners, colleagues and caregivers, and referral providers/care providers. Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed. Demonstrate open and effective communication with the owners, colleagues, caregivers, clients and family members. Maintain regular attendance at the office to execute job responsibilities. Participate in on-call rotation. (TBD) Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Assist with HR functions such as hiring process, employee communications and counseling. Provide assistance with weekly and daily scheduling. When required, fill-in as a caregiver in order to maintain continuous operation and care for clients. Must have the ability to work in a fast-paced environment. Education/Experience Requirements: Degree in Social Work, Clinical or Patient Care, or management experience preferred At least one-year experience in patient care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered. Must possess a valid driver's license. Caring and compassionate attitude. Job Type: Full-time

Job Description VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL! VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few! VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Telephonic Care Coordinator will work alongside the Alabama Coordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County. REQUIRED: LBSW Two years of clinical experience Willing to submit to vaccine testing and screening Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner Working knowledge of health-related service delivery systems Excellent communication and relationship skills Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting Ability to locate, augment and develop resources, including information on services offered by other agencies Strong organizational and time management skills Ability to be flexible and adaptable Basic computer skills including use of Microsoft Word and Excel PREFERRED: LMSW CCM One year of assessing resources and coordinating care with low-income populations

We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: Certified Medical Assistant (AAMA) preferred High school diploma or GED equivalent 2+ years experience as medical assistant required Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL! VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few! VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Telephonic Care Coordinator will work alongside the Alabama Coordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County. REQUIRED: LBSW Two years of clinical experience Willing to submit to vaccine testing and screening Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner Working knowledge of health-related service delivery systems Excellent communication and relationship skills Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting Ability to locate, augment and develop resources, including information on services offered by other agencies Strong organizational and time management skills Ability to be flexible and adaptable Basic computer skills including use of Microsoft Word and Excel PREFERRED: LMSW CCM One year of assessing resources and coordinating care with low-income populations

🌟 Population Health Care Coordinator I Location: Remote (Work‑from‑home, must reside in the Birmingham, AL area-occasional in‑person team meetings) Schedule: Monday-Friday, 8:00 AM-4:30 PM Experience Required: 2+ years of direct patient care Team Environment: Collaborative • Supportive • Growth‑Minded Department: Value‑Based Care / Care Management ✨ Make a Meaningful Impact From Home Join our Value‑Based Care team and help patients successfully transition from hospital to home. As a Population Health Care Coordinator I, you'll play a key role in improving patient outcomes, reducing unnecessary readmissions, and ensuring every patient receives thoughtful, connected, high‑quality care. This fully remote role allows you to work from home while still engaging closely with a supportive, collaborative team. We do ask that you live in the Birmingham area and join us occasionally for team meetings and connection. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient's total healthcare needs. As part of Baptist Health's extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus - from primary care to specialty institutes - Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals. Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL BENEFITS START DAY ONE Responsibilities 🌱 What You'll Do In this role, you will support patients who have recently experienced a hospital admission, working to ensure they have the guidance, resources, and education needed for a safe recovery at home. You will: Coach and empower patients through their care journey, providing condition‑specific education and guidance. Assess individual needs and develop patient‑centered care plans that address chronic conditions, social determinants of health, medication access, and more. Collaborate daily with a multidisciplinary team-nurses, physicians, payor partners, and administrative leaders-to ensure coordinated, seamless care. Monitor patient progress, identify risks, and intervene early to prevent avoidable ER visits or hospitalizations. Utilize care management tools and data insights to identify care gaps, promote preventive services, and support quality improvement initiatives. Serve as a patient advocate by removing care barriers and connecting patients to community and health system resources. Participate in the ongoing success of value‑based programs, including ACOs, bundled payment models, and utilization management initiatives. Contribute to a psychologically safe, supportive environment where ideas are welcomed and shared Qualifications 🎓 Qualifications To thrive in this role, you'll need: 2+ years of direct patient care experience (hospital, post‑acute, ambulatory, population health, or similar). Associate degree in Nursing, Social Work, or a related healthcare field (Bachelor's degree preferred). Alabama RN license preferred but not required. Strong communication, critical‑thinking, and care‑coordination skills. Comfort working independently while contributing to a highly collaborative team. 🌟 If You're Passionate About Helping Patients Thrive, We Want to Meet You Apply today and help us advance better outcomes-one transition of care at a time.

Case Management Specialist-NE Social Services Department-701 The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Management Specialist for the Tuscaloosa command located in Tuscaloosa, AL. Job Summary: Monitors and maintains assigned caseload of clients participating in transitional living, housing, job placement and/or life management programs; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally copy with their environment. Serves as a member of the disaster response team as assigned; participates in required training and maintains state of preparedness. Knowledge, Skills, and Abilities: Knowledge of the principles and practices of social service case management. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices. Ability to develop program plans and goals based on client's needs. Ability to evaluate the client's progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to interview clients and to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines. Education and Experience: Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, and two years' experience working in a social or public service environment with experience assisting the public or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Licenses and Certifications: None Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to communicate clearly and effectively both orally and in writing. Ability to think clearly and quickly in order to maintain control of client caseload. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, please select the “Apply Now” icon at the bottom of this posting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

BASIC FUNCTION This position is accountable for developing, coordinating, and administering all activities related to the Comprehensive Managed Care Program. Activities involve effective communication with all members of the health care delivery system, group representatives. Utilization review activities may include prospective, concurrent, retrospective and appeals reviews. Individual patient assessment, and coordination of case management activities are additional responsibilities. The incumbent coordinates case activity and maximizes the patient's contract benefits by evaluating the patient's needs and developing alternative plans of treatment that provides quality care. WORKFLOW For Utilization Review, work is received via telephone, facsimile, Internet, or mail from providers. Case management functions are initiated through referrals from hospitals, physicians, groups, agencies, Blue Cross and Blue Shield internal sources, and/or patient or family members. The incumbent performs reviews of procedures and diagnoses for medical necessity of place of treatment in order to determine benefit coverage for admissions or continued stays, and to determine the appropriate level of care for proposed services. The incumbent also analyzes the patient's contract benefit structure during the review. The incumbent identifies potential patients who would benefit from case management. During the initiation of the case management process the incumbent reviews the physician's plan of treatment in order to evaluate the patient's status and needs, and may do an on-site evaluation. The incumbent develops a plan of treatment that maximizes benefit coverage and quality of care. The plan may be based upon regular benefits or alternative benefits. The plan of care includes cost projections and an evaluation of the plan with the physician, patient and family, and the group. The plan of care calls for contractual arrangements to be set up with providers, patient and family. At the request of providers/ subscribers, the incumbent reviews non-certified claims on appeal and makes determinations with the assistance of a peer clinical reviewer or medical director, if necessary. If a problem has not been addressed by guidelines, the incumbent researches and recommends guides. Periodically, cases are reviewed and assessed, and treatment plans are revised or improved as necessary. The incumbent may provide periodic reports to the Group. KNOWLEDGE The incumbent has a thorough understanding of medical services, which is based on clinical experience. The incumbent must know benefit guidelines, claims payment guidelines, billing guidelines, laws and contracts that govern the health insurance programs administered by the corporation. As a representative of the corporation, the incumbent must utilize acquired job knowledge as well as be able to defuse situations and solve problems. Examples may include performing reviews of patients' care in hospitals or meeting with the hospital administration, providers, legal representatives, patient and family. Accurate documentation is critical and requires that summaries of all personal and telephone contacts must be kept in the case file. The incumbent must have the ability to meet and effectively communicate with all levels of management, possess mature judgment and sense of discretion, memory for details, and ability to resolve problems independently. The incumbent must maintain current knowledge of UM/URAC principles that are applicable to their job. The incumbent must adhere to the confidentiality and conflict of interest policies as set forth by the division and corporation. Active license as a Registered Nurse (RN) Bachelor degree or upon hire commit to actively pursue a degree Three years clinical experience in medical/surgical health care fields psychiatric, and/or obstetrical setting. Currently licensed by the state of Alabama as a RN or, upon hire, agree to actively pursue Alabama license. Upon hire, the incumbent will attest to practice within the scope of their licensure; and each year thereafter will confirm that they do so by signing an attestation agreement. The incumbent will notify management of any issues that impact, changes or threatens this agreement. Effective verbal and written communication skills with providers, subscribers and group representatives. Ability to analyze clinical situations and make informed decisions in an autonomous setting. Specific specialty certifications applicable to the job. The incumbent must notify management immediately of any changes to licensure/certification status. THINKING REQUIREMENTS The incumbent must be an independent thinker and able to work closely via personal, written or oral communication with representatives from the group, the patient and family, marketing, and/or other providers or professionals. INTERFACES AND INTERPERSONAL SKILLS The incumbent has telephone and personal contact with groups, providers and their office representatives, patients and their family members, internal departments involved with medical care, marketing and claims processing, and BCBS Medical Directors and legal staff. This communication may be one-to-one or involve presentation to a large audience. The incumbent must be able to establish effective communication, diffuse situations, or to resolve problems. The incumbent must be able to effectively articulate alternative plans of treatment and benefits to the group, physicians, and the patient and family members. AUTHORITY AND DECISION MAKING The incumbent may review cases for medical necessity of services. Cases are submitted for peer clinical review when medical necessity guidelines are not met. Work to resolves problems for subscribers, groups, and providers. The incumbent utilizes analysis and decision-making skills in order to evaluate benefit structures and propose effective plans of treatment. Negotiation and communication skills are necessary for discussing flexible benefits with providers, group representatives, and patients. The incumbent may be responsible for participation in revisions/developments of the Blue Cross and Blue Shield of Alabama medical necessity guidelines. These guidelines are based on existing guidelines, literature review and current trends in health care policy. The incumbent operates in an autonomous environment, where they are responsible for independent thinking and decision-making. PRINCIPLE ACCOUNTABILITIES Activity: Perform utilization reviews to determine medical services provided to members (prospective, concurrent, retrospective, and appeal reviews). End Result: To assure that care is medically appropriate. Activity: Perform an assessment of a patient's medical status and needs in light of benefit structures and available resources. End Result: To propose and/or implement a flexible and quality plan of treatment. Activity: Promote acceptance of an alternative plan, including making contractual arrangements to carry out the plan. End Result: To coordinate service delivery that meets the needs of the patient and the group. Activity: Provide on-going monitoring and review of cases that include revisions to the original plans, problems and goals. End Result: To assure that the current plan is effective. To identify barriers to care that may be resolved through intervention. Activity: Manage cases that involve catastrophic type illnesses or chronic disease states. End Result: To provide quality services across a continuum of care that addresses the needs of each individual served. Activity: Educate the patient and all members or the healthcare delivery team about case management, community resources, insurance benefits and cost factors. End Result: To ensure that informed decisions can be made by the patient/caregivers. Activity: Encourage appropriate use of facilities and services. End Result: To improve quality of care and maintain cost effectiveness. Activity: Organize and perform on-site medical audits. End Result: To ensure that care is appropriate. To determine if services provided under case management are administered as planned. Activity: Provide periodic reports to the group on patient progress and benefit utilization. End Result: To apprise groups of costs that are attributable to services provided. Activity: Respond to telephone or written requests for information from subscribers, providers, and group representatives (within the scope of Privacy Guidelines). End Result: To demonstrate our Customer First and Caring Company philosophy. Activity: Perform special projects as requested. End Result: To promote achievement of divisional goals. Activity: Prepare reports for presentations to groups (may be in conjunction with Marketing). Prepares dialogue and support materials for groups, agencies, or providers that focus on education or program components, new programs, claims payment and billing guidelines. End Result: To keep groups/Marketing apprised of trends in the healthcare delivery system that impact the group.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team at the UA Rec Center in Tuscaloosa, AL. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

: The Care Coordinator works to ensure that our veterans and their families receive compassionate, strengths focused, and person-centered treatment with the scope of practice regulations governing the CMHC's, including the use of evidence-based practices. Assist veterans with establishing and maintaining a healthy support system, living environment and financial stability. Provide services while following HIPAA, CMS, state, federal, and all other applicable regulations. provide outreach to local active-duty armed forces members and veterans, assisting with obtaining necessary skills through basic living skills training and services, including housing, transportation, food, medications, psychiatric and other healthcare needs. What you'll be doing: Care provided to veterans will be consistent with the minimum clinical guidelines promulgated by the Veterans Health Administration. Visit participants in their environment to assess progress, provide instruction, support, and direction. Provide crisis intervention, family education, and transportation for consumers as needed. Complete assessments, service needs plans, and complete documentation of services in a timely manner in EHR. Conduct individual and family psychoeducation, collaborate with internal and external partners for continuity of care, conduct follow-ups, and provide linkage to community resources. Acquire knowledge of consumer medications and potential side effects and learn individual consumers' triggers and signs of decompensation and/or relapse. Complete other duties as assigned. This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice. Qualifications What we're looking for: Bachelor's degree or better in Counseling, Psychology, Social Work, etc. Someone with knowledge of community resources and social service agencies, advocacy, crisis de-escalation and intervention techniques, and an understanding of trauma informed, recovery-oriented, and evidence-based practices. Demonstrated experience with diverse populations receiving behavioral health treatment, including delivery of treatment to individuals with severe mental illness, substance use disorders, neurodiverse conditions, and psychosocial needs (poverty, homelessness, justice involvement, etc.) Strong organizational skills and the ability to work with a multidisciplinary team in a demanding and dynamic environment. Effective time management skills, strong communication, collaboration, and relationship skills to effectively engage with consumers and their families and community partners, and the ability to deal with difficult or demanding situations in a friendly and constructive manner. Excellent problem-solving skills with the ability to analyze alternative solutions and work to resolve issues in a timely manner Benefits What we offer: Competitive medical, dental, and vision premiums State Retirement participation through RSA plus an optional 457b plan with a company match Nine (9) paid holidays throughout the year Ability to continually accrue up to 15 days of PTO a year (unused rolls over) Company-paid Group Life and AD&D insurance and Long-Term Disability Licensure reimbursement Tuition discounts through learning partnerships with Athens State University and Capella University We care for those impacted by behavioral health disorders We are committed to one another through collaboration We are optimistic problem solvers who do what it takes to get the job done.

The Donor Care Coordinator will execute exceptional touchpoints with partners and volunteers. Capability Requirements: The individual must… Love our Lord and commit to our mission… We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments. 2. Embody and embrace our values… Urgent Pursuit Sacrificial Service Intentional Development Clear Communication Complete Alignment Excellent Execution 3. Demonstrate detail and systems orientation as well as highly effective and relational communication skills. 4. Possess skill in Word, Excel, Keynote, and G-Suite. Experience with Salesforce, Box, Adobe, and Monday a plus. Time Requirements: This position will require a minimum of 40 in-office working hours per week. Additional time will be required for special events or under special circumstances. Travel Requirements: International travel requirements will be minimal. Domestic travel requirements will vary, but will primarily be within a few hours' radius of Vapor HQ Position Duties: The Donor Care Coordinator will execute exceptional touchpoints with partners and volunteers. Profile Donors Determine Needed Personal Data Collect Data (Contact Cards, Web, Email Surveys, etc) Build Profiles in Salesforce 2. Volunteer Team Management Maintain and Grow Volunteer Team Database Line Out Volunteer Team Develop and Maintain Volunteer Team Touchpoint Plan Oversee Mailouts 3. Gift Management Collaborate on Strategy and Budget Procure Approved Gifts within Budget Stage Gifts According to Strategy Manage Gift Inventory Maintain Collateral Supply Pack Event Supplies and Collateral Ensure Work Room Excellence 4. Gift Fulfillment Create Gifting Levels Manage Request System Produce Requested Gifts Ship or Deliver Requested Gifts Input gifting data in SF Manage drop-ship gifting with outside vendors 5. Engagement Support Manage Logistics for Minor Church Events Manage Logistics for Key Partner Events Manage Logistics for HQ & VTS Vision Casts Assist the Donor Engagement Team with Travel Support, as needed Event support (includes event set-up and attendance if needed) Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.

Job Classification: Children's Low Intensive Care Coordinator Region: St. Clair County The Care Coordinator is a direct service provider and an information and referral agent for members of the Target Population (children/adolescents with a serious emotional disturbance and their families) who reside in Jefferson County as assigned by supervisor. Supervised By: Children's Clinical Director Division: Children's Services Normal Work Hours/Days: 8:00 a.m. - 5:00 p.m. - Monday - Friday. Some flexibility dictated by patient need will be required. PRIMARY JOB FUNCTIONS: Provide access to a wide range of services for children/adolescents with a serious emotional disturbance and their families in the J.B.S. catchment area as assigned by the supervisor. Properly assess need and devise individualized care plan for each client. Serve as a liaison between the client and various service providers to ensure continuity of care. Effectively implement written care plans to meet client goals and objectives. Develop and maintain adequately detailed and accurate client records via electronic health record Provide transportation to clients when necessary. Provide accurate documentation in debriefing for weekly and monthly reports/meetings as stipulated by program demands. Perform all administrative duties as required. MINIMUM QUALIFICATIONS: Bachelor's degree in Psychology, Social Work or Human/Behavioral Sciences related field from an accredited university required. One year of experience working with the children/adolescents with a serious emotional disturbance and their families is preferred. Valid Alabama driver's license and driving record acceptable to agency automobile insurance carrier for inclusion on agency policy. Suitable automobile to permit the required travel. Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of special needs and behavioral characteristics of severely emotionally/behaviorally disturbed children. Knowledge of the community and available community resources. Knowledge of the rules and regulations governing the human services provider agencies in the catchment area. Knowledge of the legal and ethical issues relative to confidentiality of client records and the ability to interpret and apply them within the scope of the care coordinator responsibilities. Ability to communicate effectively with a multi-disciplinary team. Knowledge of casework principles and methods related to care coordination Working knowledge of interviewing techniques and principles. Ability and willingness to document activities and maintain records in an electronic medical record system. Skills in interpersonal relationships and dynamics. Considerable written and expressive communication skills. Acquainted with the use and side effects of psychotropic medications.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team at the UA Rec Center in Tuscaloosa, AL. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Exciting Opportunity: Join Diversicare as an MDS Coordinator- RNAC! Diversicare is seeking a dedicated MDS Coordinator (RNAC) to join our exceptional team and make a difference in the lives of our patients and residents. If you're passionate about ensuring accuracy and compliance in MDS assessments, this is the perfect opportunity for you. Why Choose Diversicare: Leadership Opportunity: As our MDS Coordinator (RNAC), you'll play a pivotal role in ensuring exceptional patient care by overseeing the accuracy and compliance of MDS assessments. Upholding Our Values: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. As an MDS Coordinator, you'll embody these values and help shape our workplace culture. Comprehensive Benefits: Enjoy a competitive benefits package, including competitve salary, medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, and more. #ND123 Responsibilities Coordinate the RAI Process, ensuring accuracy and compliance with state and federal regulations. Collaborate with the interdisciplinary team to assess patient/resident needs and coordinate care plans. Conduct Care Plan conferences with patients, residents, and families. Provide education related to the RAI Process and ensure accurate coding of MDS assessments. Monitor Quality Measures and ensure MDS accuracy to reflect quality standards. Maintain accurate documentation and ensure timely submission to state databases and other entities. Ensure compliance with Medicare and Medicaid regulatory guidelines. Qualifications Two years of MDS experience preferred, but not required. Current registered nursing (RN) license in the state of employment. Working knowledge of the MDS 3.0 Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law. (EOE)

**We are looking for a Patient Care Coordinator to join our team!** **Affordable Dentures & Implants is an** opportunity to do what **you** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. **JOB PURPOSE:** The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. **ESSENTIAL FUNCTIONS:** + Greet patients professionally and manage check-in and check-out processes. + Schedule, confirm, and reschedule appointments via phone and in-office. + Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. + Prepare and enter treatment plans and provide basic patient education on next steps. + Collect payments at time of service and ensure accurate end-of-day reconciliation. + Explain financing options and refunds. + Maintain accounts receivable (A/R) collections and follow-through. + Answer phones, direct calls, and manage voicemail in a timely manner. + Maintain accuracy of patient records and consent forms. + Escalate technical or compliance issues as necessary. **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Excellent communication and interpersonal skills. + Basic knowledge of scheduling and insurance verification. + Ability to multitask in busy office environments. + Strong attention to detail, accuracy, and organization. + Professional, empathetic demeanor with patients. + Willingness to learn new systems and processes. + Demonstrated ability to maintain patient satisfaction while resolving escalations. **Educational Requirements:** + High school diploma or equivalent required. + Customer service or healthcare front office experience preferred. + Training in insurance verification or dental and/or healthcare software a plus. + Bilingual preferred but not required. **Benefits** We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the **training** needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options. **About Affordable Care** Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). **Job Details** **Pay Type** **Hourly** **Job Category** **Practice Staff**

Capstone Rural Health Center seeks a Patient Care Coordinator. The position is responsible for obtaining referrals to close the loop in EMR, ability to communicate with clinical staff and patients, other duties as assigned. Excellent pay and benefits include 4 weeks of paid time off, 10 paid holidays, BCBS Health insurance, GAP health insurance, Vision, Dental, Life, STD, LTD, Critical Illness, Retirement Plan. Monday-Friday work week. PRIMARY ACCOUNTABILITIES: Achieve Results * Ensure the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed). * Ensure all patients enjoy a positive experience, treated with the care and compassion expected. * Ensure and uphold the confidentially requirements of all patient data and manage all daily task and activities consistent with HIPAA, state and federal laws and regulations, as well as the clinic's policies and regulations regarding confidentiality and security. Operational Excellence * Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures. Relationships * Develop favorable relationships with all patients. * Establish favorable working relationships with all staff members associated with center operations, including nurses, physicians and related staff. Stewardship and Professionalism * Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times. * Ensure compliance and attention to all corporate policies and procedures. PRIMARY TASKS & DUTIES: * Assists with office duties as assigned. * Other duties as assigned. ESSENTIAL FUNCTIONS/KEY COMPETENCIES: Coordination and management of patient consults and referrals; including scheduling, follow-ups, documentation, and assisting other Capstone clinics in regard to consult and referral needs. Complete all patient charting regarding patient referrals in the EMR and ensure all patient records are current and complete. Ability to work with a diverse, sometimes difficult and demanding patient population Adherence to risk management and quality programs. POSITION REQUIREMENTS: Education * High school diploma or equivalent. * Advanced degree in public health or related field of study preferred. * Basic to intermediate knowledge of medical terminology Experience * Demonstrated success with clear thinking and ability to reorganize as needed. * Demonstrated success in working independently, prioritization and problem solving. * Demonstrated success in organization abilities. * Demonstrated success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills. * Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility. * Demonstrated success in managing difficult customer situations * Significant knowledge of medical practices and procedures in a primary care environment. Physical/ Environmental * Occasional lifting of 40 - 50 lbs. and pushing of 5-20 lbs. * Sitting, standing and walking approximately 80% of the time * A medium to high level of manual dexterity required * Bending and reaching approximately 20% of the time * Normal accessibility and mobility throughout the region required * Normal overtime/extended work hours * Normal clinical working environment. Requires good verbal and written communication skills. Must be able to speak and read the English language. * Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance. * Work is primarily facility based in an ambulatory care setting. Blood Borne Pathogen Exposure Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment. Job Type: Full-time Pay: From $15.00 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Retirement plan * Vision insurance Application Question(s): * How did you hear about this position? (Select all that apply) * ☐ Capstone Health website * ☐ Indeed * ☐ LinkedIn * ☐ Internal Employee Referral * ☐ Job Fair / College Partnership * ☐ Other: ____________________ If you selected Internal Employee Referral, please list the employee's name: Education: * High school or equivalent (Required) Experience: * Customer service: 1 year (Required) * Patient service: 1 year (Preferred) Work Location: In person

Job DescriptionDescription: Soleo Health is seeking a Clinical Transition Coordinator to support our Birmingham, AL area, covering both Jefferson and Shelby county. Join us in Simplifying Complex Care! Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Paid Parental Leave Options Affordable Medical, Dental, and Vision Insurance Plans Company Paid Disability and Basic Life Insurance HSA and FSA (including dependent care) Options Education Assistance Program The Position: The Clinical Transition Coordinator will primarily work closely with physicians in various specialty areas, case managers, internal sales, clinical and operations team members to coordinate a patient's care transition from hospital or healthcare facility to an alternative site of care. In addition to providing a significant level of patient and family education related to their illness and planned treatment, this function will be responsible to secure new referral sources in collaboration with the local territory manager and local operations manager. The position will assist patients in their transfer to alternative sites of care only after the patient's physician has ordered homecare services and the patient has selected the company as their provider of choice. Responsibilities include: Sales Support/Patient Referral: Work with the Regional Vice President and sales team to strategize and secure new referral sources in a geographic market. Work collaboratively with the local territory manager to gain new referrals from physicians, case managers, and other potential points of call. Promotes the company internally and externally while assisting in the development of strategic planning initiatives. Patient Coordination: Works closely with multidisciplinary team to maintain and implement up-to-date coordinated care plan to transition to an alternative site; communicates with all members of the healthcare team on behalf of the patient. Provide feedback to healthcare providers regarding the acceptance and progress of patients and document all demographic, clinical, and payer information. Assists branch staff in securing necessary paperwork and signatures needed to commence therapy and submit for payer reimbursement, as necessary. Nurse Liaison: Communicates with referring physician's office as appropriate to the patient and physician's needs. Works with hospital case management as a liaison between the company and healthcare providers, including discussing the benefits of specialty infusion services and clinical outcomes. Patient/Family Education: Conducts pre-discharge hospital patient visits at the healthcare provider's request to determine the need and eligibility for specialty infusion services; introduces the company upon acceptance of a healthcare provider's referral and explains available services and financial/payer responsibilities to patient prior to discharge. Works with marketing and sales team to educate physicians and facilities on available specialty infusion services. Serves as a patient advocate and conduit to the company. Administrative: Maintains accurate, and submits on a timely basis: expense reports, referral tracking, mileage reports, territory reports, sales plans and other documents and training programs mandated by the company, as appropriate. Schedule: Monday-Friday 8:00am -5pm On-Call every other weekend Requirements: Active RN License, in good standing, in the state of AL Bachelor's degree or medical background preferred. Minimum five (5) years of clinical experience, home health field or management experience preferred. Knowledge of hospitals, skilled nursing/rehab facilities including case management and discharge planning service needs. Advanced practice expertise to identify and implement improvement processes, and the ability to design, direct and implement health care plans on behalf of the patient. About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Now hiring, hiring now, immediately hiring, hiring immediately

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team at the UA Rec Center in Tuscaloosa, AL. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.