FTZ and Duty Drawback Coordinator
Ambulatory care coordinator job in Lincolnshire, IL
FTZ Administration & Duty Drawback Support Coordinator
The FTZ Administration & Duty Drawback Support Coordinator provides essential operational and administrative support for the company's daily Foreign Trade Zone (FTZ) and Duty Drawback programs. This role is crucial for maintaining audit-ready documentation, coordinating with external brokers, and ensuring compliance with U.S. Customs and Border Protection (CBP) regulations across all import and drawback functions.
Key Responsibilities
Duty Drawback Operations
The coordinator will assist the Drawback Specialist with the daily execution and sustainment of the duty drawback program:
Claim Documentation: Collect, organize, and match all required source documentation for drawback claims, including import entry summaries, commercial invoices, export documentation (EEI), and bills of lading.
Broker Coordination: Serve as the primary operational contact for the Customs Broker, focusing on data coordination and secure electronic transfer of validated claim data for submission via ACE.
Recordkeeping: Maintain a comprehensive, audit-ready archive of all drawback claim files, ensuring quick retrieval and substantiation for internal or CBP review.
Reporting: Track the status of all filed claims (e.g., pending review, liquidated, paid) and provide weekly progress reports on recovery amounts to the manager.
Discrepancy Resolution: Collaborate with customs brokers, freight forwarders, and internal finance teams to resolve documentation and data discrepancies necessary for timely claim completion.
Foreign Trade Zone (FTZ) Administration
The coordinator provides daily administrative support and coordination for all FTZ activities:
Admissions: Prepare and assist with the filing of accurate e214 Admissions with CBP for all incoming foreign merchandise, ensuring timely system entry and physical segregation within the Zone.
Inventory Control: Assist the Manager in daily inventory reconciliation between the FTZ Inventory Control and Recordkeeping System (ICRS) and the Warehouse Management System (WMS), immediately flagging any discrepancies.
Withdrawals: Prepare the necessary documentation and data for weekly CBP Form 7501 Withdrawals for consumption, verifying goods are correctly classified and valued prior to the Manager's final review and submission.
Procedural Adherence: Monitor warehouse operations to ensure all staff strictly follow established FTZ procedures (e.g., proper signage, secure movement) and report compliance gaps.
Audit Support: Coordinate and assist with the annual physical inventory count and help gather required documentation for the FTZ Manager's Annual Report and external audits.
Compliance Support & Ad-Hoc Import Data
The coordinator provides supporting assistance to the Trade Compliance Manager for specialized import functions:
HTS Classification Support: Gather documentation and conduct research to support HTS classification assignments, applying the General Rules of Interpretation (GRI) and relevant Section/Chapter Notes for Manager review.
Tariff & Duty Documentation: Collect and organize data necessary for researching applicable duty rates and special tariff provisions (e.g., Section 301). This includes providing validated entry documentation and CBP Form 7501 substantiation to clients for cost recovery related to special tariffs.
Country of Origin (COO) Support: Prepare supporting documentation for COO determinations, utilizing "substantial transformation" rules for goods entering the FTZ or imported directly.
Import Documentation Assistance: Assist in the review of commercial invoices and entry documentation provided by suppliers and brokers for compliance with U.S. import regulations.
Required Skills & Qualifications
Experience: 3-5 years of relevant experience in logistics, global trade compliance, or a related administrative support role.
Technical Knowledge: Foundational understanding of the U.S. Harmonized Tariff Schedule (HTS) and the ability to interpret CBP regulations (Title 19, CFR).
Software Proficiency: Experience with trade management software (e.g., FTZ systems, Drawback systems) and strong proficiency in Microsoft Excel.
Education: Bachelor's degree in business, Supply Chain, International Trade, or a related field (preferred).
Communication: Excellent written and verbal communication skills, essential for coordinating with external partners and internal departments.
Care Coordinator
Ambulatory care coordinator job in Bloomington, IL
Job Description
See yourself achieving solutions. Join our team!
Perks of Working at CYFS:
37.5 hour work week
Paid Time Off:
12 Paid Holidays
15 Paid Vacation Days (increases every 2 years)
8 Paid Sick Days
5 Paid Personal/Wellness Days
3 weeks of Paid Parental Leave
Financial Incentives:
Employee Referral Program
Educational Assistance:
Public Service Loan Forgiveness qualified employer
Tuition Assistance Program for staff who are continuing their education
Employee Assistance Program (EAP)
5 free counseling sessions per year for employee or their family
Immediate community referrals to licensed counselors
24/7 call line
Tax consultation/financial resources
Discounted legal services and mediation services
Health and Wellness resources
Use of agency vehicles and/or mileage reimbursement
Agency-issued cellphone or cellphone reimbursement
"Dress for your day" dress code
Opportunities for advancement and professional development.
Salary:
Starting at $48,000.00 (Non-exempt)
About the Position:
To organize, facilitate, and manage the coordination of care for referred youth involved with complex behavioral health concerns requiring multiple service providers.
A Typical Day as a Care Coordinator:
Organize a spectrum of effective, community-based services and supports for children and youth with or at risk for mental health of other challenges and their families that is organized into a coordinated network, builds meaningful partnerships with families and youth, and addresses cultural and linguistic needs, in order to help them to function better at home, in school, in the community, and throughout life.
Cultivate and support provider and stakeholder relationships on identified cases with timely communication, inquiry, follow-up and integration of information into the care plan.
Complete needed psychosocial and mental health assessments to determine treatment recommendations.
Organize and facilitate Child and Family Team (CFT) meetings among providers involved with clients for a culture of respect, responsibility, and hope, utilizing a family-focused, systemic, strengths-based, and trauma-responsive model that are family and youth guided with the strengths and needs of the child and family determining the types and mix of services and supports provided
Assist the teams in developing and coordinating treatment and supportive services and in assessing treatment progress.
Conducts community engagement and provides services to the child and family in home or other community-based locations
Maintain records and reporting in accordance with HFS requirements and/or Medicaid billing requirements.
How you will spend your time in this position:
50% Face to Face home visits for Care Coordination
30% Documentation
10% Training
5% Department/Committee Meetings, Quality Improvement Activities
5% Other duties as assigned
Does the Following Apply to You?
Bachelor's degree in Social Work, Human Service, or related field
Mental Health or Human Service Experience (preferred)
Additional Qualifications:
Completion of DCFS criminal background check and fingerprinting
Must be at least 21 years of age
Obtain an insured vehicle
At least three years of driving experience with a valid driver's license
Desired Skills:
Interpersonal Skills
Conflict Resolution
Mediation
Documentation
Management
Leadership
HIPAA
Assessments
Additional Benefits:
Choice of 4 medical plans including PPO and high deductible plans with HSA
Dental and Vision Insurance
401k plan with 4% employer match
Employer Paid Life Insurance and Long-Term Disability
Flexible Spending Plan and Dependent Care Plan
About The Center for Youth and Family Solutions (CYFS):
(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.
Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.
The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Point of Care Coordinator
Ambulatory care coordinator job in Chicago, IL
Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Point of care Testing Lab Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (*****************************************************
Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Point of Care Coordinator is responsible for the oversight and coordination of the quality control and quality performance improvement functions of point of care testing as well as the planning, organizing, documenting, and providing technical services for aspects of testing performed at point of care sites and in designated non-centralized laboratories by non-clinical staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.
Other information:
Required Job Qualifications:
* Bachelor's or master's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489 required.
* Certification from a nationally recognized certifying agency required. Some laboratory disciplines may require more stringent certification criteria.
* Acceptable credentials (can vary depending on the laboratory section):
o Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
o Medical Technologist (MT) via the American Medical Technologists (AMT)
o Blood Bank (BB) via the ASCP
o Chemistry (C) via the ASCP
o Cytogenetics (CG) via the ASCP
o Cytotechnologist (CT) via the ASCP
o Hematology (H) via the ASCP
o Microbiology (M) via the ASCP
o Molecular Biology (MB) via the ASCP
* Two years of laboratory-related experience required. Some lab divisions may require more.
* Prior point of care experience preferred.
* Interacts effectively and respectfully with everyone encountered at the medical center.
* Able to work in a fast paced, often stressful, computerized environment. Able to lift 20 lbs. and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate and high complexity testing. Employeeseducation and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Responsibilities:
Job Responsibilities:
Point of Care Job Duties
* Monitors and reviews queues in the middleware daily.
* Investigates and troubleshoots notable trends in the middleware.
* Assists and makes recommendations involving acquisition of types point of care devices.
* Participates in oversight of point of care testing operation, ensuring the establishment of appropriate procedures throughout all phrases of specimen handling and testing.
* Evaluates new instruments, products, procedures, workflows, and methods to provide the best quality results for the patient.
* Assists LIS with testing and transmission of devices.
* Performs method validation and or performance verification, where appropriate, according to manufacturer's and lab director's instruction.
* Establishes and revises policies and procedures to meet laboratory, nursing and accreditation agency standards.
* Provides counsel, orientation, and training to non-laboratory caregivers according to the CAP, CLIA and CMS standards.
* Provides consultative service and participates in the process of verifying compliance with all regulatory requirements as well as institutional policies and procedures to maintain medical center licensure and accreditation status for point of care testing.
* Follows and teaches safety and infection control procedures to ensure patient, visitor, staff and personal safety.
* Participates in the development and implementation of quality control programs to ensure the highest quality results for patients and providers.
* Ensures institutional readiness for all internal and external inspections of point of care testing resources.
* Participates as needed in laboratory quality improvement activities and quality assurance objectives. Participates, prepares, and presents quality improvement initiatives accomplished in the laboratory.
* Monitors and maintains POCT expenses supplies, materials, and inventory.
* Prepares the lab and other POC sites for CAP inspections and JACHO and other regulatory inspections. Acts as the key participant in inspections.
* Compiles a monthly report in a timely manner of all unit performance to be reviewed by the manager and nursing leadership.
Administrative and Financial Duties:
Will be responsible for any combination of the following:
* Demonstrates proficiency in all duties as defined in the role of Medical Technologist III.
* Provide input on the capital and operational budgets
* Gathers and analyzes data to produce needed information
* Prepares and conducts clinical staff in-services and educational presentations yearly
* Serves as a backup for the supervisor in their absence
Performs Laboratory POC Testing
* Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly.
* Performs all laboratory procedures efficiently and effectively and serves as a technical expert for other laboratory staff. Ensures all testing is performed following Rush approved Policies and Procedures.
Quality Control and Preventative Maintenance
* Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
* Recognizes QC problems, shifts, drifts, or discrepancies, determines root cause and is able to resolve.
* Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Easily determines when escalation is needed.
Troubleshooting
* Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time.
* Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
Organization of Work Area
* Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift. Required to oversee and maintain a clean, clutter free and well organized area of responsibility.
Time Management
* Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
Continuing Education
* Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum of 15 minutes of continuing education within the department.
* Required to prepare and present one inter-laboratory continuing education presentation per year. Prepares and presents quality improvement initiatives accomplished in the laboratory.
Special Project
* Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame.
* Participates in procedure implementation and training of new staff and students. Required to identify, participate and lead in process improvement projects.
Report Reviewing and Results Reporting
* Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames.
* Reviews paper generated results and transcribes accurately into the Lab Information System. Review of others' results.
Policy Compliance
* Understands and enforces departmental and institutional policies and practices. Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.
Workflow monitoring
* Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time. Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.
* Responds to clinician inquiries timely, thoroughly, and respectfully.
Process Improvement
* Recognizes situations that require process improvement. Proficient in the use of process improvement tools (e.g., Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
* Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.
* Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.
Communications
* Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when.
* Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically.
* Demonstrates the capacity to be aware of, control, and express one's emotions.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
RN Case Management Specialist & Analyst
Ambulatory care coordinator job in Champaign, IL
**$5,000 sign-on bonus and** **$5,000 relocation (for greater than 100 miles) or $2,500 relocation (for greater than 50 miles) for nurses with 1 or more years experience - External Applicants Only** *****Hybrid Option***** The Registered Nurse (RN) who serves in the role of System Case Management Specialist/Analyst will serve the Case Management division in orientation and onboarding, competency management, education, role development, building collaborative partnerships with the goal of establishing evidence based best practice with quality outcomes. The Case Management Specialist/Analyst collects and analyzes data; allowing for a data driven approach to identify strategies and resources needed to achieve expected goals. Helps implement projects, programs, and processes for teams within the Case Management Division. Applies practical knowledge of Case/Care Management to administer excellence with policies, procedures, and plans. The ideal candidate will have a strong analytical background, excellent communication skills, and a passion for improving patient care outcomes. The incumbent will have a deep understanding of utilization review and case management principles, case management best practices, policies, and guidelines. Proven leadership abilities and professional accountability through effective communication and relationship-building are pivotal to the success of the incumbent.
Qualifications
**License/Certifications:**
Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR); Certified Case Manager within 2 years - Commission for Case Manager Certification (CCMC)
**Education:**
Bachelor's Degree: Nursing
**Other Knowledge/Skills:**
Case management experience 2+ years
Responsibilities
Maintain current knowledge of case management and utilization review trends including the entire continuum of care within and beyond hospital walls.Design and continuously improve/adapt curriculum depending on educational needs.Develop education strategies incorporating evidence-based research into educational plans, patient discharge and care transition plans including nursing practices.Analyze data to identify trends, patterns, and opportunities for improvement in patient care management Serves as a mentor and resource to case management team members, identifying growth opportunities and educational needs.Promote critical clinical thinking among case management team members and show commitment to professional development.Develop and implement a standardized approach to onboarding and orientation Develop, review, and update all case management competency documents.Work closely with Case Management Regional leadership and Human Resources to ensure efficient onboarding of new team members.In collaboration with Case Management Regional leadership, develop an annual education plan.Participate in recruitment, orientation, and retention strategies.Participate in identifying new technology and provide leadership for the implementation of new IT technology.Maintain data analysis, providing insight into critical benchmarks such as length of stay, readmissions, post-acute care metrics, etc..
About Us
**Find it here.**
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************._
Compensation and Benefits
The compensation range for this position is $35.46per hour - $60.99per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
Easy ApplyPatient Care Coordinator
Ambulatory care coordinator job in Mount Zion, IL
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Care Coordinator
Ambulatory care coordinator job in Carterville, IL
Join Southern Illinois' leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Care Coordinator for our Shawnee Health Carterville office, covering Williamson County in Southern Illinois with the option for remote work. This position reports directly to the Care Coordinator Supervisor.
Responsibilities
* Coordinates services for older adults to remain independent.
* Determine eligibility and create care plans for Illinois Department on Aging.
* Home visits are required. Assessments are completed in home.
* Educate on resources, options and provide case management to older adults and their families
Requirements
* Requires an RN, or a BSN, or have a BA/BS degree in social science, social work or related field
* One year of program experience, which is defined as assessment, provision, and/or authorization of formal services for the elderly, may replace one year of college education up to and including four years of experience replacing a baccalaureate degree
* Must have valid driver's license and transportation
Starting salary - $43,888.00 salary increase with successful completion of probation
Comprehensive Benefits Package
* Health Insurance
* Dental Insurance
* Vision Insurance
* Employer and Voluntary Paid Life
* Employer Paid Long Term Disability
* Voluntary Short-Term Disability
* Accident Insurance
* Critical Illness Insurance
* Flexible Spending Account
* Dependent Care Account
* 401k Retirement Plan
Paid Time Off
Call & Incentive Compensation
Care Coordinators, Case Manager Assistants, and Adult Protective Services Case Workers and Specialists are eligible for call compensation. Care Coordinators are eligible for incentive compensation.
For more information, please visit the below website:
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Intensive Care Coordinator
Ambulatory care coordinator job in Tinley Park, IL
Job DescriptionInterim Care Coordinator - $20.19-hour Openings - 9 Joliet, IL
At Aunt Martha's Health & Wellness, we are boldly committed to advancing the well-being of our communities. Guided by a culture of innovation, we ensure equitable access and deliver exceptional care to every patient.
Position Summary
Under the supervision of the CCS Supervisor, the Interim Care Coordinator serves as a vital liaison between patients, families, and the broader network of primary care and behavioral health services. This role ensures the delivery of coordinated, high-quality care and provides advocacy, guidance, and support to help patients achieve their health goals.
The Intensive Care Coordinator is expected to demonstrate strong customer service skills, maintain patient confidentiality, and thrive in a fast-paced environment that requires multitasking, attention to detail, and collaboration across multiple teams.
Essential Duties & Responsibilities
Uphold patient confidentiality and ethical standards at all times.
Deliver excellent service using the AIDET model, ensuring positive patient and family experiences.
Manage a caseload effectively to address behavioral health needs.
Coordinate medical, dental, and behavioral health appointments.
Ensure regular contact with patients: 1 in-person visit monthly, 3 phone check-ins monthly, and family team meetings every 2 months.
Develop and maintain care plans in collaboration with patients, families, and providers.
Document patient information accurately in all required systems and databases.
Act as a liaison by participating in patient care team meetings, consultations, and huddles.
Maintain knowledge of medical and mental health conditions and their impacts on patients.
Conduct assessments using evidence-based screening tools (e.g., SBIRT, PHQ-2/9, GAD-7, Vanderbilt).
Provide case management and referrals for mental health, substance use, and community resources.
Collaborate with health plans, hospitals, specialists, and physicians to ensure comprehensive care.
Participate in required training, meetings, and complete all Core Curriculum courses.
Perform other duties as assigned.
Key Competencies
Dependability and reliability, with the ability to go above and beyond to achieve goals.
Initiative to identify problems/opportunities and implement solutions.
Strong prioritization and time management skills in a dynamic environment.
Data-driven decision making with attention to accuracy and compliance.
Collaborative team player who brings positive energy and contributes to team success.
Proficiency in technology and willingness to maintain professional growth.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Compensation & Benefits
Competitive Pay: $19-$21/hour
Health, Dental, and Vision Insurance
Disability & Life Insurance
Paid Vacation, Sick Leave, and Holidays
Retirement Plan
Employee Assistance Program (EAP)
Discounts on services (cell phones, restaurants, and more)
Qualifications
Education & Experience
Bachelor's degree in Social Work, Psychology, or related field preferred.
At least 1 year of experience in behavioral health or related field preferred.
Proficiency with Microsoft Office and database management; strong data entry skills.
Other Requirements
Valid driver's license and current auto insurance.
Flexibility to work evenings, weekends, and scheduled holidays as needed.
Care Coordination and Support: High Fidelity Wraparound (CCSW)
Ambulatory care coordinator job in Chicago, IL
Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care
Coordinators link families to traditional outpatient services as well as Pathways specific services.
JOB SUMMARY (Summary of Position's Duties and Responsibilities):
The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Essential Functions:
• Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.
• Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload
• Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
• Schedule, plan and facilitate Child & Family Team Meetings
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Provide regular communication and close collaboration with multiple community partners
• Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services
• Facilitate the creation of safety and crisis prevention plans
• Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary
• Enact Ada S. McKinley Care Coordination Model with each individual and family
• Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
• Provide care coordination services to SFSP/FSP eligible youth and their families.
• Completes service documentation in alignment with agency and program core performance standards
Any Additional Functions/Responsibilities:
• Helping find services and supports in the person-served community or natural environment
• Good writing skills in order to complete required documentation
• Strong organizational skills
• Self-starter and multitasker
• Exceptional customer service skills
• One-two years of experience managing large case loads
• Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to
Outlook calendar and correspondence, etc.
• Provide a high-level of customer service and client engagement.
• The ability to learn through in-person, virtual, and web-based trainings.
• Must be organized, able to meet timelines, manage a case load, and be a self-starter
• Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.
• Maintain caseload of 1:12 (based on population)
• Performs other related tasks as needed.
POSITION QUALIFICATIONS:
Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
Professional Licensure/Certifications: None
Job Knowledge, Skills & Experience:
• Experience working with Children/adolescents and families is required
• Experience with care coordination is a plus
• Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software
• Bilingual is preferred
Other Requirements:
Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required
Auto Insurance: Proof of valid auto insurance
Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….):
computer, signature pad, cell phone, fax machine, copier
WORKING CONDITIONS
Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients.
Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea
meetings, meet with clients and families and attend any required trainings and program/organization meeting.
Environmental Factors
Physical Demands
• The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about.
Compensation
60,000 to 65,000 Annually
Benefits
Paid vacation
Paid Sick Time
12 Paid Holidays
Medical
Dental
Vision
403(b) Plan
Life Insurance
Long-term & short-term disability
Employee assistance program (EAP)
Family medical leave
Tuition reimbursement
Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer
Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.
To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.
Behavioral Health Care Coordinator
Ambulatory care coordinator job in Chicago, IL
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for ensuring accurate and timely clinical review of behavioral health cases for medical necessity including assisting members on the telephone, reviewing medical records, reviewing cases which involves contract interpretation of behavioral health diagnoses, and utilizing knowledge of medical necessity criteria for all levels of behavioral health care from outpatient office visits to acute in-patient to out-patient office visits.
**JOB REQUIREMENTS:**
*Registered Nurse (RN) or Masters-level Behavioral Health Professional (LPC, LMFT, LCSW, LCPC, RPsy) with current license to practice at the independent practice level.
*Current clinical license in state of TX, OK, NM, MT or IL **.** and in good standings.
*3 years clinical experience (post licensure at the independent practice level) in psychiatric setting or own behavioral health practice.
*Verbal and written communication skills.
*Analytical and decision-making skills.
*PC and database experience.
**PREFERRED JOB REQUIREMENTS:**
* Utilization review experience.
*MUST be licensed to practice at the independent level for this role. The # of years of clinical experience required for this role is post licensure (# of years) at the independent practice level
*If a Registered Nurse (RN): must have at least 3 years psychiatric clinical experience (post licensure) of direct clinical care to the consumer.
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**This is a Telecommute (Remote) role for TX, OK, NM, MT and IL.**
Sponsorship is not available
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$60,300.00 - $133,400.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)**
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
Pathways to Success Care Coordinator
Ambulatory care coordinator job in Chicago, IL
Job Description
Title: Pathways to Success Care Coordinator
Reports to: Pathways to Success Supervisor and/or Program Manager
Purpose:
Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. The program utilizes the evidenced-informed Care Coordination and Support model. This is a structured approach to care coordination that adheres to required procedures for child and family engagement, individual care planning, identifying and utilizing strengths and natural supports while monitoring progress and fidelity to the required processes. Care Coordinators assist the families in navigating the complex systems of care until they can navigate it on their own. We are hiring on both the Westside and Northside of Chicago, depending on what is best fit for you.
The Care Coordinator is responsible for enhancing coordination of services by removing service barriers, creating a strong support system and by addressing medical and social needs of children. Pathways work with children ranging from age 5 to 21 years of age. The families or guardians of the children receive support services as well and are linked with community supports and programs that can continue even after Pathways are gone. Care Coordinators are accountable for ensuring the delivery of high quality and comprehensive services in a culturally sensitive and appropriate manner. Care Coordinators will accomplish this comprehensive service by the following:
Utilize IM+CANS to develop an individualized strengths-based service plan.
Complete assessments for assigned clients to determine level of need.
Develop care plans to reduce areas of risk.
Assist clients with accessing services to improve overall wellness that include mental health services, substance use, behavioral support, advocacy, family functioning, healthcare, housing, education, nutrition, etc.
Develop a unique Child and Family team for the client that including formal and natural supports involved in the youth and family's lives.
Participate in multi-disciplinary staffing's, case consultations and meetings the clients and family
Provide support and resources for the family during behavioral health crisis and after by providing an individual safety plan
Meet with families in the community, at home, in the office and at the school.
Complete documentation in required electronic systems care
Initiate, cultivate and maintain professional relationships with human services and government agencies, health service providers, and community leaders
Utilize assessment tools and individual treatment plan to implement a working plan of car
Competencies:
Experience with computers for documenting work, making referrals, and researching services
Organizational skills and daily work planning
Excellent interpersonal and customer service skills
Strong written and oral communication skills
Problem solving and analytical skills
Adherence to ethical practices and procedures
Demonstrated cultural sensitivity, humility, and competence
Ability to present a positive image of the agency to clients, community and staff
Ability to work in stressful situations, handle multiple tasks and projects simultaneously
Ability to resolve issues objectively and maintain strict confidentiality
Ability to deal with ambiguity and changing programmatic needs
Minimum Qualifications:
Must meet Illinois requirements of a Mental Health Professional
Bachelor's Degree in the human service field.
Willingness to become knowledgeable of the communities served in Chicago
Personal vehicle, valid driver's license, insurable driving record and vehicle insurance
Experience working in healthcare or social service agencies a plus
Energic and enthusiastic to work with families in under served communities
Home Care Service Coordinator
Ambulatory care coordinator job in Champaign, IL
To apply via text, text 9557 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.
Location: Addus HomeCare 1819 S. Neil Street Suite A Champaign, IL 61820
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* Continued Education
* Monthly Bonus in addition to the hourly rate
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 1 year of caregiving/ personal care and 1 year of office experience.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9557 to ************.
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We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Ambulatory care coordinator job in Champaign, IL
Job Description
To apply via text, text 9557 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.
Location: Addus HomeCare 1819 S. Neil Street Suite A Champaign, IL 61820
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus in addition to the hourly rate
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
1 year of caregiving/ personal care and 1 year of office experience.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9557 to ************.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Care Coordinator
Ambulatory care coordinator job in Matteson, IL
Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs.
Sertoma Star Services' roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.
Your Role
The Care Coordinator will focus on coordinating care across all services for Colbert and Williams consent decree class members. This position will be responsible for working with subcontractors, managed care companies, and health providers to ensure all needs are met for class members transitioning from nursing care facilities to community-based living, and providing continued support after transition.
Responsibilities Coordinates with managed care companies, community providers, medical professionals, subcontractors, and others to ensure needs are met for consent decree members.
• Obtains approval and funding for specialized equipment, medical care, procedures, and home modifications to meet the needs of consent decree members.
• Provides consistent follow-up with members and providers to ensure that services are appropriate and effective
• Provides guidance and direction to service teams to ensure quality services are being provided in collaboration among all providers.
• Consults with medical professionals to assist in determining medical needs.
Other Duties
• Ensures delivery and/or coordination of all community services are in compliance with DHS Rule 132/140, CARF standards, agency mission, agency policy and procedure, program guidelines, and best practice.
• Uses sound business and customer service practices in providing support to internal and external customers.
• Seeks continuous learning about best practices in community-based services.
• Collaborates with other teams and staff to enhance services
• Meets requirements and maintain compliance of applicable licensing, funding, accreditation and other state/federal regulatory agencies, including safety requirements and agency policies and procedures.
• Performs other duties/tasks as needed and/or assigned. Qualifications • Bachelor's Degree in human services preferred, will consider Bachelor's degree in nursing with active nursing license.
• Knowledge and/or experience in mental health services.
• Minimum of one year's experience working with individuals with psychiatric disorders and working
knowledge of the recovery model preferred.
• One-year case management, care coordination, linkage, outreach, and/or community support experience preferred.
• Ability to work in a variety of environments and willingness to provide services in location most convenient to the individual served.
• Valid Illinois driver's license and documentation of current auto insurance, with a good driving record and private transportation available.
• Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs. Benefits
Generous paid time off
13 Paid holidays
Medical/Dental/Vision Insurance Plans
Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
Employee Assistance Program
403(b) with company match
Tuition assistance
Eligibility for Public Service Loan Forgiveness
Ongoing training and development opportunities
Health, Safety, and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.
Patient Care Coordinator/ Engager
Ambulatory care coordinator job in Evanston, IL
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Evanston, IL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Care Coordinator
Ambulatory care coordinator job in North Chicago, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Auto-ApplyMDS Coordinator (RN or LPN)
Ambulatory care coordinator job in Midlothian, IL
.
Schedule: 5 days per week, with weekend shifts as needed
Salary: based on nursing license, experience and certification/credentials
At our behavioral health center (Crestwood Terrace, an Independent Care Facility or ICF), the MDS Nurse plays a vital role in supporting regulatory compliance while ensuring each resident's clinical and behavioral health needs are accurately reflected. Your assessments help guide care planning, program services, and reimbursement, all within a recovery-focused, therapeutic environment.
In this role, you will:
Complete, coordinate, and transmit MDS assessments in accordance with ICF regulations and required timelines
Ensure clinical documentation supports resident needs, services provided, and regulatory standards
Partner with nursing leadership, providers, and interdisciplinary teams to maintain compliance and accuracy
Track changes in resident status and update assessments as required
Support person-centered care planning using accurate assessment data
Prepare for surveys by maintaining organized, compliant records
Stay current on ICF, state, and federal regulatory requirements
Why You'll Love Working Here
This is an opportunity to apply clinical expertise beyond bedside care
Strong leadership support for compliance, accuracy, and quality outcomes
Consistent resident population focused on behavioral health stabilization and recovery
Technology-enabled documentation for efficiency and accuracy
Ongoing education in ICF regulations and assessment best practices
Annual merit increase opportunities
Comprehensive benefits package, including retirement savings
Refer-a-Friend program - earn a bonus for bringing in strong clinicians
Qualifications
What we need from you:
Registered Nurse (RN - preferred) or Licensed Practical Nurse (LPN) license in Illinois
Current MDS 3.0 certification is preferred
Minimum of 1+ years of MDS experience in a Skilled Nursing Facility or ICF
MOD rotation will be required - approximately 1 weekend every 8 weeks or so
Additional Information
Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. More information will be disclosed during your interview and on the formal Job Description.
#indct
This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.
Each center is unique; offering you a variety of long-term career opportunities.
Care Coordinator, Youth and Family - Decatur, Illinois
Ambulatory care coordinator job in Decatur, IL
Care Coordinator, Youth and Family - Heritage Behavioral Health Center (Decatur, Illinois)
Salary:
Bachelor's Degree: Starting $23.00/hour + every other Friday off paid
Master's Degree: $60,000/annually + every other Friday off paid
Additional compensation available for candidates with professional licensure (e.g., LSW, LPC, LCPC, LCSW) or certifications such as CADC.
Schedule: Full-Time | Every other Friday off (paid wellness day)
Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!
About Heritage Behavioral Health Center
We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on client care - regardless of the position they hold.
Why You'll Love Working Here:
Collaborative mission-driven work environment
Every other Friday off - paid wellness days
Competitive salaries aligned with state and national benchmarks
Loan forgiveness eligibility through NHSC
At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such!
Your Role:
Care Coordinator, Youth and Family - Heritage Behavioral Health Center (Decatur, Illinois)
As a Care Coordinator for Youth and Family, you will serve as the primary point of contact for youth enrolled in the Pathways to Success program and their families. Your mission is to ensure that each child receives integrated, person-centered care that addresses behavioral health, physical health, and social determinants of health. You will work collaboratively with families, providers, and community partners to develop and implement individualized care plans that promote stability, recovery, and long-term success.
Enjoy a truly manageable caseload of just 10-16 children, giving you the time and flexibility to build meaningful relationships with kids, families, and partner providers.
Core Responsibilities:
Engage youth and families to build trust and ensure active participation in care planning.
Conduct comprehensive assessments to identify behavioral health needs, physical health concerns, and social service requirements.
Develop and maintain individualized care plans that reflect family voice and choice, cultural considerations, and strengths-based approaches.
Coordinate services across multiple systems , including mental health, primary care, education, child welfare, and juvenile justice.
Facilitate Child and Family Team (CFT) meetings to ensure collaborative decision-making and progress monitoring.
Monitor service delivery and outcomes , adjusting care plans as needed to meet evolving needs.
Provide crisis support and linkage to appropriate resources when urgent needs arise.
Document all activities in compliance with HFS and CCSO standards, ensuring timely and accurate reporting.
Advocate for youth and families to remove barriers to care and promote equitable access to services.
Knowledge, Skills, and Abilities:
Knowledge of Care Coordination Principles: Understanding of wraparound planning, family-driven care, and integrated service delivery models.
Behavioral Health & Child Development: Familiarity with mental health, substance use, and developmental needs of youth and families.
System Navigation Expertise: Ability to coordinate across healthcare, education, child welfare, and juvenile justice systems.
Cultural Competence: Sensitivity to diverse backgrounds and ability to incorporate cultural considerations into care planning.
Communication Skills: Strong verbal and written communication for engaging families, facilitating team meetings, and documenting services.
Problem-Solving & Critical Thinking: Ability to identify barriers, develop solutions, and adapt plans to meet evolving needs.
Organizational Skills: Effective time management and prioritization in a fast-paced, multi-system environment.
Technology Proficiency: Competence in electronic health records (EHR), care coordination platforms, and Microsoft Office Suite.
Advocacy & Engagement: Skilled in empowering families, promoting voice and choice, and advocating for equitable access to services.
Crisis Management: Ability to respond calmly and effectively to urgent situations and connect families to appropriate resources.
Qualifications
Minimum of Bachelor's degree in social work, counseling, psychology, education, or other human service fields
Graduate degree in counseling, clinical psychology, social work, or other human service field preferred
Minimum of 21 years of age
A valid driver's license, reliable means of transportation, and proof of automobile insurance.
Heritage also offers the following with this position:
Generous Time Off : Vacation, sick, personal, and holiday leave
Wellness Benefits: Every other Friday off paid, Employee Assistance Program (EAP), and fitness reimbursement
Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. Health insurance includes substantial agency contributions toward the cost.
Retirement: 401k and Roth
Professional Growth: Tuition assistance and continuing education opportunities
Loan Forgiveness: Eligible through the National Health Service Corp
Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!
Auto-ApplyPerinatal Care Coordinator
Ambulatory care coordinator job in Berwyn, IL
ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source
* Advocate on patient's behalf if needed to ensure completion of referrals
* Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol
* Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly.
* Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC
* Contribute to patient education materials and strategies to support care coordination
* Work with manager and team to create flow charts, workflows and document tracking process as needed
* Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed
* Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care
* Provides excellent customer service to internal and external customers
* Regularly attend and participate in monthly site team meetings
* Engages patients as active participants in their care
* According to manager discretion, supports various program areas, including but not limited to:
* Reach Out and Read
* Lead Exposure Follow-up Care Coordination
* Illinois Breast & Cervical Cancer Prevention
* Referral prior authorization
* Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens
* Other duties as assigned
Home Care Service Coordinator
Ambulatory care coordinator job in Litchfield, IL
Job Description
To apply via text, text 9617 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus in addition to the hourly rate
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
1 year of caregiving/ personal care and 1 year of office experience.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Care Coordinator
Ambulatory care coordinator job in Dolton, IL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
* Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
* Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
* Uses web-based insurance platforms to generate referral authorizations.
* Effectively communicates the physicians/clinicians needs or outstanding items to patients.
* Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
* Ensures any missed external appointments are rescheduled and communicated to the PCP.
* Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
* Provides extraordinary customer service to all internal and external customers.
* Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
* Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
* An understanding of the company's patient population, including the complexities of Medicare programs
* Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
* An understanding of the company's patient population, including the complexities of Medicare programs
* Detail-oriented with the ability to multi-task.
* Able to exercise proper phone etiquette.
* Ability to navigate proficiently through computer software systems & use technology.
* Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
* Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
* Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
* High School diploma or equivalent required
* A minimum of 1 year of referral experience in a healthcare setting required.
* Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
* Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
* Healthcare experience within the Medicare Advantage population preferred.
* Medical Assistant certification preferred
* CPR for Healthcare Providers is preferred
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
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