Intake Coordinator
Ambulatory care coordinator job in Franklin, IN
Intake Coordinator- RN/ Social Work- Behavioral Health- PART TIME
Horizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Memorial Hospital in Franklin, IN. The Clinical Assessment Coordinator, in conjunction with the unit's Program Director may coordinate the referral development and pre-admission patient assessment process and provide clinical assessments for potential clients.
Responsibilities:
In coordination with the Program Director, develops, implements, coordinates, and evaluates clinical admission, referrals, and/or discharge processes.
Conducts on and off site patient assessments, including appropriate test administration, interpretation and recommendations
Responds to intake calls and completes admission paperwork
Participates in the development of treatment plans in coordination with the treatment team
Coordinates treatment with physicians and other health and social agencies
Facilitates groups, family and individual sessions and completes all necessary documentation
Coordinates and participates as a direct liaison with appropriate interested parties and physicians through the patient referral inquiry, admission, treatment, and discharge process
Reviews newly admitted patient accounts for eligibility and authorization daily
Maintains schedule for filing court paperwork and hearings
Addresses issues in a timely manner including crisis and higher level of care referrals.
Other Duties as Assigned
Benefit Highlights:
Competitive Compensation
Excellent Medical, Dental, Vision, and Prescription Drug Plan
401(K) with company match and discounted stock plan
Long and Short-term Disability
Flexible Spending Accounts; Healthcare Savings Account
Life Insurance
Career development opportunities within the company
Tuition Assistance
Rewarding work environment - Enjoy going to work every day!
Schedule/ hours:
Mainly weekends with 1-2 days during the week
Flexible hours
Who we are & where you can make a difference:
Quality care is our passion; improving lives is our reward. Horizon Health, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has been leading the way in partnering with hospitals to manage their behavioral health programs for over 40 years. With an unparalleled breadth of services, Horizon Health has singular expertise in behavioral health conditions and comprehensive care settings. Whether it involves the planning, development and implementation of a new behavioral health service line, or the successful management of an existing behavioral health service, Horizon Health has extensive expertise in successfully addressing concerns unique to hospital-based programs.
About Universal Health Services:
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
For more information about the position, contact Courtney Eble, Healthcare recruiter, at *******************************
Requirements:
Bachelor's degree in Nursing or Masters degree in social work or counseling.
Active IN or multi-state RN license, OR LSW, LCSW, LMHC required
3 years of experience in healthcare required
Behavioral health experience required
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Care Coordinator - Adult Outpatient
Ambulatory care coordinator job in Indianapolis, IN
Division:Eskenazi Health Sub-Division: SEMHC Schedule: Full Time Shift: Days Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.
FLSA Status
Non-Exempt
Job Role Summary
The Care Coordinator provides skills training and development to clients as required by medical necessity. In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as formulates, develops and revises treatment plans. The Care Coordinator advocates for clients to ensure access to needed services which include developing community relationships and resources.
Essential Functions and Responsibilities
* Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
* Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
* In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
* Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
* Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
* Meets the agency's standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client's level of need
* Meets the agency's standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
* Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
* Provides case management including working with family, significant others and community supports to assist clients in meeting goals
* Meets agency requirements for continuing education
* May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health's vehicle-related accident reporting procedures in vehicle
Job Requirements
* Bachelor's degree required
o If incumbent holds a bachelor's of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor's Social Worker license in the State of Indiana
* Valid Indiana driver's license and driving record that meets Eskenazi Health's driving policy requirements
Knowledge, Skills & Abilities
Knowledge
* Basic knowledge of behavioral health
* Basic knowledge of substance use disorder and/or co-occurring disorders
* Basic knowledge of medical terminology
* Knowledge of client rights and responsibilities
* Must meet all population-specific competencies for role and service area
Skills
* Basic computer skills
* Crisis intervention skills
* Strong interpersonal skills
Abilities
* Ability to teach a skill based upon person-centered learning needs and learning styles
* Ability to be both clear and concise in written and verbal communications
* Ability to work cooperatively in a multidisciplinary team
* Ability to think critically and problem-solve efficiently
* Ability to provide hands-on client care
* Ability to perform safety interventions including physical safety interventions required for service area
* Ability to lift a minimum of 15 lbs
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.
Nearest Major Market: Indianapolis
Dental Patient Care Coordinator
Ambulatory care coordinator job in Indianapolis, IN
Job Description
Growing office in Carmel, Indiana is seeking a full time reception/ patient care coordinator to join team. Office uses Dentrix. Practice is patient centered, and is seeking someone who can build relationships with patients.
Skills:
Claims/Appeals
Cross-trained (Front/Back Office)
Management Experience
Dentrix
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$20-$27/hour
Patient Care Coordinator
Ambulatory care coordinator job in Bedford, IN
Job Description
Patient Care Coordinator
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
Care Coordinator
Ambulatory care coordinator job in Franklin, IN
Job Title: Care Coordinator Department: Outpatient Employment Type: Full-time
The incumbent of this position is responsible for providing coordination of services for patients receiving Medication Assisted Treatment.
The Care Coordinator - IHS/Clarity position offers…
Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.
Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
Review initial assessment/Initial Discharge Planning Session and identify issues associated with, but not limited to, employment, education, healthcare, social connectedness, and criminal justice.
Coordinate outpatient services (Mental Health and/or substance use disorder) as needed.
Complete regular communication with referral sources/ primary care regarding progress, transition planning, and pertinent clinical issues and documents.
Request correspondence from past treatment and primary care.
Participate in staffing to assure continuity of care.
Make or assist in outside referral of issues not able to be addressed in treatment.
Assist in scheduling of treatment and can assist in arranging transportation.
Responsible for the continuous development and evolution of treatment plans in an individualized manner.
Represent the agency in a professional manner.
Ensure or assist in the referral for medical issues of clients.
Linking families with services in the community. Advocate on behalf of the family.
Assist client/family in transitional planning.
Correct any chart deficiencies within a timely manner.
Document all services provided in accordance with KDHE/JJA Standards.
Provide crisis intervention as necessary.
Adhere to weekly direct service expectations.
Obtain training to assist in professional development meeting 32 hours every 2 years.
Demonstrates interest in long term and short-term goals and objectives of the company.
Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or Executive Team member.
Knowledge, Skills, and Abilities:
Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.
Knowledge of the problems encountered by persons with mental illness and/or substance abuse disorders and how to access the various community resources available.
Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.
Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting.
Aptitude to evaluate services within assigned program and give input.
Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.
Experience and/or Education Qualifications:
Graduate from an accredited college or university with a Bachelor's Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education is preferred.
Employment Requirements:
Must provide evidence that incumbent is free of infectious and contagious disease prior to beginning employment and annually thereafter.
TB- Expected for all direct care staff. Mandatory for Kansas Residential staff.
Annual Health Assessment- Mandatory Kansas Youth Residential staff.
Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Current driver's license, acceptable driving record and current auto insurance.
Achievement of the following training.
Missouri Staff: thirty-six (36) hour training requirements within two-year period in accordance with 9 CSR 10-7.110 E 1.
Kansas Residential Youth Homes: eighteen (18) hours of training annually.
First Aid certification within three (3) months of beginning employment and upon renewal date.
Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
Behavioral Management training completed within thirty (30) days of employment or first available class after start date:
CPI for Residential programs
Peaceful Intervention or Verbal De-escalation for Outpatient programs
Completion of “Direct Service Expectations” within 30 Days of employment.
Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
Obtain Driver's license in state of Residency meeting the requirements of that state to Chauffeur or Transport passengers.
Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Adult & Child Health is a Smoke and Tobacco Free Workplace.
Auto-ApplySenior Coordinator, Revenue Cycle Management
Ambulatory care coordinator job in Indianapolis, IN
**_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections.
Job Purpose:
The Patient AR Specialist is responsible for managing and resolving outstanding patient balances, ensuring the accuracy of accounts and supporting overall revenue cycle process. This includes, billing follow up, collections, payment posting, denial resolution, and responding to patient inquiries in a professional and timely manner.
**_Responsibilities:_**
+ Review aging reports and work patient accounts to ensure timely resolution and reimbursement.
+ Contact patients regarding past due balance and/or billing questions and set up payment arrangements if needed.
+ Analyze claims, process payments and complete adjustments
+ Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for patient responsibility.
+ Document all activities in the billing system according to departmental procedures.
+ Liaise with third party vendors supporting any patient billing and collections processes
+ Collaborate with billing, coding, posting and front office teams to resolve account issues
+ Ensure compliance with HIPAA and all relevant federal/state payor regulations.
+ Flag trends or recurring issues for team Supervisor or Manager.
+ Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed).
+ Assist with special projects, audits, or other duties as assigned.
**_Qualifications_**
+ 2-3 years' experience working in health insurance accounts receivable preferred.
+ Strong knowledge of insurance claim processing and denial management preferred.
+ Familiarity with Medicare, Medicaid, commercial insurance plans, and managed care preferred.
+ Proficiency in billing software (e.g. Athena, G4 Centricity, etc.) and Microsoft Office Suite.
+ Excellent verbal and written communication skills.
+ Ability to work independently and manage time effectively.
+ Detail-oriented with strong analytical and problem-solving skills
+ Knowledge of basic medical terminology
+ Experience with 3rd party vendor management
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $17.90 - $26.80 Hourly USD
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close: 1/10/26** if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Care Coordinator
Ambulatory care coordinator job in Indianapolis, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Our patients receive care from a highly qualified, compassionate team of individuals. Someone has to make sure these individuals work together to deliver the best possible care to our patients and their families. That someone is a clinical RN who works hand-in-hand with the nursing unit manager to lead the nurses and patient care staff of their unit. That someone is both compassionate and highly skilled, has strong communication skills, and knows that providing health care in a place that values faith is a special kind of calling. That person is our patient care coordinator.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Professional Development Opportunities
* Faith-based, Mission-focused Organization
* A 16-bed unit provides Care to Critical Care Heart Patients
* Patient ratios are 1:2
* A didactic learning experience in a fast-paced environment
* Works closely with the clinical manager in planning, coordinating and evaluating the activities of the patient care unit.
* Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores.
* Oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patient care dependent upon staffing needs of the unit
QUALIFICATIONS
* A team-oriented RN willing to be flexible and dynamic in meeting patient care needs
* Associate Degree from an accredited program is required, obtain BSN within 3 years of promotion to position
* Licensed as a Registered Nurse (RN) with a valid license to practice in the state or as listed in the Nurse Licensure Compact (NLC)
* 3 years of experience
* 1 year in area of practice or related specialty
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Patient Care Coordinator
Ambulatory care coordinator job in Avon, IN
Avon, Indiana
Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us, and be the welcoming face of our practice!
Why Work with Us?
A culture that values collaboration and growth
A chance to make a genuine impact on patient experiences
Opportunities to be involved in local marketing and community outreach
What You'll Do:
Greet patients warmly, assist with appointments, and support the Hearing Care Professional
Manage schedules, ensure follow-up calls, and track patient appointments
Assist in developing new patient referrals and community partnerships
Maintain organized, accurate clinic documentation for compliance
Handle payment processing, verify eligibility, and keep a welcoming office environment
Who You Are:
Customer-Focused: You excel at creating memorable patient experiences
Team-Oriented: You bring an enthusiastic and positive approach
Self-Motivated: You're organized, proactive, and a quick problem-solver
Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required
Tech-Savvy: Comfortable with MS Office
We're an Equal Opportunity Employer and welcome all applicants.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Greenwood, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes.
Job Summary
The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership.
Job Responsibilities (include but are not limited to):
Patient Advocacy & Care Coordination
Serve as a patient advocate, helping patients navigate the healthcare system
Provide patient education using evidence-based practice and JPCHC-approved resources
Support patient self-care management of disease and behavior modification interventions
Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams
Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit
Manage care transitions for high-risk patients, ensuring timely follow-up appointments
Perform phone triage, medication refills, and prior authorizations within scope of licensure
Document all patient interactions accurately and consistently in the EMR
Quality Improvement & Clinical Support
Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices
Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results
Perform proactive outreach to patients due for preventive screenings
Support pre-visit planning with providers and staff
Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives
Preceptorship & Mentorship
Serve as a nurse preceptor for newly hired clinical staff or nursing students
Required Skills and Qualifications
Current state licensure as a Registered Nurse (RN) required
Graduation from an accredited nursing program required
Basic Life Support (BLS) certification through AHA required
Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred
2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred
1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred
Strong critical thinking, decision-making, and problem-solving skills
Ability to assess patients without face-to-face interaction
Excellent communication and organizational skills
Knowledge of Indiana Nurse Practice Act
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
MDS Coordinator (LPN, RN)
Ambulatory care coordinator job in Indianapolis, IN
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The MDS Coordinator (LPN, RN) is responsible for overseeing the resident assessment and care planning process and ensuring compliance with federal and state regulations related to resident assessments, quality of care and Medicare/Medicaid reimbursement.
Key Responsibilities
* Conduct and complete the Minimum Data Set (MDS) assessment to evaluate residents' physical, psychological and functional status, including the implementation of Care Area Assessments (CAA)s and triggers.
* Evaluate each resident's condition and pertinent medical data to determine any need for special assessment activities or a need to amend the admission assessment.
* Prepare and electronically transmit timely reports to the national Medicare and Medicaid databases.
* Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
* Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
* Ensure that MDS notes are informative and descriptive of the services provided and of the residents' response to the service.
* Assist with completing the care plan portion of the residents' discharge plan. Evaluate and implement recommendations from established committees as they pertain to the assessment and/or care plan functions of the health campus.
Qualifications
* Must have and maintain a current, valid state LPN or RN license
* Three (3) to five (5) years' experience working in the MDS or assessment role in a senior residential care, healthcare, senior living industry or long-term care environment, preferred
* Current, valid CPR certification required
Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience.
LOCATION
US-IN-Indianapolis
Clearvista Lake Health Campus
8405 Clearvista Place
Indianapolis
IN
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Heidy **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The MDS Coordinator (LPN, RN) is responsible for overseeing the resident assessment and care planning process and ensuring compliance with federal and state regulations related to resident assessments, quality of care and Medicare/Medicaid reimbursement.
Key Responsibilities
* Conduct and complete the Minimum Data Set (MDS) assessment to evaluate residents' physical, psychological and functional status, including the implementation of Care Area Assessments (CAA)s and triggers.
* Evaluate each resident's condition and pertinent medical data to determine any need for special assessment activities or a need to amend the admission assessment.
* Prepare and electronically transmit timely reports to the national Medicare and Medicaid databases.
* Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
* Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
* Ensure that MDS notes are informative and descriptive of the services provided and of the residents' response to the service.
* Assist with completing the care plan portion of the residents' discharge plan. Evaluate and implement recommendations from established committees as they pertain to the assessment and/or care plan functions of the health campus.
Qualifications
* Must have and maintain a current, valid state LPN or RN license
* Three (3) to five (5) years' experience working in the MDS or assessment role in a senior residential care, healthcare, senior living industry or long-term care environment, preferred
* Current, valid CPR certification required
Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience.
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Columbus, IN
About Us Upperline Health is the nation's largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
We put patients at the center of value-based care.
Upperline Health providers coordinate patients' care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients' immediate and long-term health needs.
Triage is temporary. Treatment is transformative.
Why join our team?
* Mission-driven and patient-focused environment
* Competitive compensation with additional opportunity to earn monthly team bonus based on meeting key clinic metrics tied to our mission & quality patient care
* Career growth opportunities
* Generous benefit options include comprehensive medical, dental & vision, 401K, PTO and parental leave
* Work Life Balance - regular weekday clinic hours
* Supportive regional and corporate teams
About the Patient Care Coordinator Role
Upperline Health is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Columbus, IN clinic. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Patient Care Coordinator Responsibilities
* Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
* Assist patients with scheduling appointments
* Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
* Retrieve and file patient records as needed
* Collect payment from patients
* Maintain accurate patient records by updating patient's information and scanning documents into EMR as needed
* Responsible for office supply inventory, including checking, ordering and stocking supplies
* Protect patient rights by maintaining confidentiality of patient records
* Contribute to team effort by assisting with additional duties and when support is requested
Patient Care Coordinator Qualifications
* Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
* Prior experience working in a podiatric or orthopedic practice is preferred
* Medical billing and coding experience is highly preferred
* Experience working in an EMR, Athenahealth is preferred
* Must be an effective communicator with excellent grammar and interpersonal skills
* Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
* Demonstrated experience as a motivated and dedicated team member with a stable work history
* Thrives in a fast-paced collaborative environment
* Reliable transportation and the ability to pass a drug test and a background check is required
Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
Job Type: Full-time
MDS Coordinator
Ambulatory care coordinator job in Columbus, IN
The Belmont Health and Rehabilitation is looking for a licensed LPN or RN to join our team as an MDS Coordinator. Candidates should have received on-the-job training or completed an MDS-training program. We are also willing to train quick learners. MDS Coordinators must be organized, detail-oriented, have great assessment skills and be able to work independently.
The Belmont Health and Rehabilitation is a skilled nursing facility located in Columbus, IN. The Belmont Health and Rehabilitation provides the utmost quality of care to residents by selecting the best, qualified MDS Coordinators to work on our team.
About the Role: The Belmont Health and Rehabilitation is seeking an MDS Coordinator to-
MDS scheduling and completion for OBRA/PPS/Managed Care utilizing RAI guidelines
Assist with care plan scheduling and completion with the interdisciplinary team
Assign and update ICD-10 codes based off physician diagnosis on admission and with each MDS
Transmit OBRA/PPS MDS Assessments to CMS per Federal Guidelines
Completion and Certifications/Re-certifications when a resident is receiving Medicare Part A Benefit
Oversee and monitor MDS documentation and charting requirements needed to support services provided
Educate staff on MDS processes as needed
Assist with data collection for audits including but not limited to, State, Medicare, and Managed Care.
Participate in facility and company meetings per policy
Become proficient with and apply RAI rules/regulations
Become familiar with QMs and assist team in monitoring
About you: The ideal candidate would have the following skills and experience:
Licensed LPN or RN in the state of Indiana
Organized, detail-oriented, have great assessment and communication skills and should be able to work independently and as team
Ambitious, inquisitive, and eager to learn
Benefits: The Belmont Health and Rehabilitation offers -
Health Insurance through United Healthcare
Dental Insurance through HRI Dental
Vision Insurance through EyeMed
Supplemental Insurance:
Critical Illness
Accident
Disability Coverage
Hospital Indemnity
Life Insurance through Cincinnati Life:
Builds cash value
Employee-owned policy
Family coverage, including grandchildren
Paid Vacation
Attendance Bonuses
Weekend Bonuses
Holiday Pay - starts immediately with no waiting period
Tuition Assistance Programs
Student Loan Repayment Program
Career Advancement Opportunities
If you are ready to join The Belmont Health and Rehabilitation team, apply online today!
The Belmont Health and Rehabilitation is an equal opportunity employer and gives employment and promotional consideration without regard to race, color, sex, religion, age, national origin, marital or veteran status, disability, sexual orientation, gender identity, or any other protected class as defined by local, state, or federal law.
Auto-ApplyCare Coordinator - Proactive Care
Ambulatory care coordinator job in Indianapolis, IN
The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff.
**Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.**
**Essential Functions**
+ Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information
+ Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system
+ Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system.
+ Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes
+ Supports Providers and Care Managers in working at the top of their license.
+ Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams
+ Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers.
+ Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned.
+ Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers.
+ Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices
**Skills**
+ Patient Care Coordination
+ Patient Information
+ Patient Support
+ Patient Advocacy
+ Patient Care Documentation
+ Computer Literacy
+ Referral Coordination
+ Healthcare Industry
+ Patient Care
+ Referrals
**Qualifications**
Minimum Qualifications
+ Experience in a customer service role requiring use of enterprise software systems.
+ Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring.
+ Demonstrated customer service and problem-solving skills.
+ Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills.
+ Demonstrated skills in diplomacy and discretion with excellent customer relations skills.
Preferred Qualifications
+ One year of health care or customer service work experience.
+ A working knowledge of the healthcare industry, roles, and terminology.
+ Experience in a role that includes coaching and training others to use enterprise software or case management systems.
**Physical Requirements:**
**Physical Requirements**
+ Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
+ Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.
+ See and read computer monitors and documents.
+ Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
**Location:**
Key Bank Tower
**Work City:**
Salt Lake City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.54 - $28.24
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Patient Care Coordinator -Registered Nurse Ortho Neuro (1.0 N)
Ambulatory care coordinator job in Mooresville, IN
Franciscan Health Mooresville Campus1201 Hadley Rd Mooresville, Indiana 46158
The Patient Care Coordinator (PCC) collaborates and ensures professional nursing practice in a clinical setting by: applying the nursing process; assessing the patient's clinical condition while prescribing appropriate nursing actions to meet the needs of the patient; assuring quality patient care utilizing standards of practice established by the facility; providing educational opportunities with patients and other significant individuals; and communicating effectively using both verbal and written abilities. The PCC works closely with the clinical manager in planning, coordinating and evaluating the activities of the patient care unit. Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores. The PCC oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patient care dependent upon staffing needs of the unit.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Guide the delegation of responsibilities to the appropriate staff member to meet the needs of the patient population based on the staffing model.
Account for all aspects of patient care, including but not limited to quality, safety, documentation, throughput, criteria for level of care and service.
Assure compliance with professional standards, regulatory, and hospital codes of conduct.
Evaluate the quality and effectiveness of nursing practice on the designated shift or area of responsibility.
Collaborate with nursing staff, interdisciplinary staff and teams, leaders and others.
Active participant or leader during unit/shift/hospital meetings, committees, and discussions.
Maintain and demonstrates current knowledge in the administration of healthcare organizations to advance nursing practice and the provision of quality healthcare services at the unit level.
Demonstrate a commitment to lifelong learning and ongoing professional development through such activities as continuing education, certification, and participation in professional organizations.
Support and disseminates research findings and the integration of evidence based practice guidelines for nursing practice and standards of care at the unit level or area of responsibility.
Perform patient care when needed to support the sustainable staffing model.
Perform regular rounding for outcomes on patients and staff.
Perform timely and effective service recovery to address patient/family complaints and grievances.
Assume responsibility for patient throughput and timely discharge in conjunction with bedside nurses and Case Management staff.
Participate in development, implementation, and maintenance of policies, procedures, standards, protocols, clinical guidelines, documentation systems, and programs that support the clinical practice of nursing.
QUALIFICATIONS
Associate's Degree Nursing (ASN)- A Bachelor's Nursing Degree (BSN) will be required within three years for internal candidates
BSN- Required upon hire for external candidates.
3 years Nursing/Patient Care - Required
1 year Area of practice or related specialty - Preferred
Registered Nurse (RN) - State Licensing Board in state of practice
Unit Specific Certifications - Franciscan Alliance Required if required by unit
Basic Life Support Program (BLS) - American Heart Association
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Auto-ApplyPharmacy Nurse Care Coordinator, Full-Time
Ambulatory care coordinator job in Indianapolis, IN
About IHI
At Innovative Hematology, Inc. (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting, and other hematologic disorders, and to their families.
What You Will Do
As the Pharmacy Nurse Care Coordinator, you will support the ongoing care of both pediatric and adult patients at the IHI. Your responsibilities will include phone triage, educating and reviewing infusion logs, conducting dose and utilization reviews, providing information about new products, visiting patients at home to assess their needs, training for home infusion, educating patients on care techniques for bleeding disorders, and following up with patients.
The Opportunity
Instruct pharmacy patients on factor dosing, new product education, assess patient needs and direct patients to immediate care when necessary.
Facilitate triage and prompt communication of nursing assessments to providers and ensure accurate electronic medical record (EMR) documentation.
Effective cooperation and communication with other team members in the pharmacy and billing departments to ensure all patient needs are met and financial risks to the IHTC are minimized.
Identify trends in patient care and needs and make recommendations/implement programs to improve patient services.
Infusion log review and education.
Home visits and needs assessments.
Factor order completion and non-factor prescriptions.
Home infusion training.
Occasional travel to patient homes as needed.
Performance Requirements:
Knowledge:
Medical terminology, anatomy and physiology. Familiarity with heath care systems, regulations, policies and functions. Understanding of documentation standards.
Equipment, supplies and materials needed for medical treatment. Understanding basic laboratory procedures including preparation and screening.
Infectious disease management, control and safety standards.
Skills:
Following protocols for accessing ports, PICC lines, central line catheters and peripheral IVs.
Reading and following written and oral medical orders.
Initiating appropriate emergency procedures.
Handling a number of tasks simultaneously.
Abilities:
Use manual dexterity to perform medical treatments.
Establish and maintain effective working relationships with coworkers and diverse patient population.
Perform mathematical calculations for drug dosages.
Requirements
Completion of an approved nursing program
Minimum 2 years of related experience
Valid LPN or RN license in the state of Indiana
All IHI employees are expected to enable multi-factor authentication via their personal smartphone or smart device to access IHI systems as a requirement of their role
Benefits
Why join our team?
IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package.
IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics.
IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services.
IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more.
Innovative Hematology, Inc. is an Equal Opportunity Employer.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Indianapolis, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes.
Job Summary
The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership.
Job Responsibilities (include but are not limited to):
Patient Advocacy & Care Coordination
Serve as a patient advocate, helping patients navigate the healthcare system
Provide patient education using evidence-based practice and JPCHC-approved resources
Support patient self-care management of disease and behavior modification interventions
Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams
Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit
Manage care transitions for high-risk patients, ensuring timely follow-up appointments
Perform phone triage, medication refills, and prior authorizations within scope of licensure
Document all patient interactions accurately and consistently in the EMR
Quality Improvement & Clinical Support
Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices
Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results
Perform proactive outreach to patients due for preventive screenings
Support pre-visit planning with providers and staff
Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives
Preceptorship & Mentorship
Serve as a nurse preceptor for newly hired clinical staff or nursing students
Required Skills and Qualifications
Current state licensure as a Registered Nurse (RN) required
Graduation from an accredited nursing program required
Basic Life Support (BLS) certification through AHA required
Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred
2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred
1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred
Strong critical thinking, decision-making, and problem-solving skills
Ability to assess patients without face-to-face interaction
Excellent communication and organizational skills
Knowledge of Indiana Nurse Practice Act
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
Patient Care Coordinator
Ambulatory care coordinator job in Salem, IN
Patient Care Coordinator
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Salem, IN
Job Description
Patient Care Coordinator
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
Patient Care Coordinator
Ambulatory care coordinator job in Mooresville, IN
Franciscan Health Mooresville Campus 1201 Hadley Rd Mooresville, Indiana 46158 The Patient Care Coordinator (PCC) collaborates and ensures professional nursing practice in a clinical setting by: applying the nursing process; assessing the patient's clinical condition while prescribing appropriate nursing actions to meet the needs of the patient; assuring quality patient care utilizing standards of practice established by the facility; providing educational opportunities with patients and other significant individuals; and communicating effectively using both verbal and written abilities. The PCC works closely with the clinical manager in planning, coordinating and evaluating the activities of the patient care unit. Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores. The PCC oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patient care dependent upon staffing needs of the unit.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Guide the delegation of responsibilities to the appropriate staff member to meet the needs of the patient population based on the staffing model.
* Account for all aspects of patient care, including but not limited to quality, safety, documentation, throughput, criteria for level of care and service.
* Assure compliance with professional standards, regulatory, and hospital codes of conduct.
* Evaluate the quality and effectiveness of nursing practice on the designated shift or area of responsibility.
* Collaborate with nursing staff, interdisciplinary staff and teams, leaders and others.
* Active participant or leader during unit/shift/hospital meetings, committees, and discussions.
* Maintain and demonstrates current knowledge in the administration of healthcare organizations to advance nursing practice and the provision of quality healthcare services at the unit level.
* Demonstrate a commitment to lifelong learning and ongoing professional development through such activities as continuing education, certification, and participation in professional organizations.
* Support and disseminates research findings and the integration of evidence based practice guidelines for nursing practice and standards of care at the unit level or area of responsibility.
* Perform patient care when needed to support the sustainable staffing model.
* Perform regular rounding for outcomes on patients and staff.
* Perform timely and effective service recovery to address patient/family complaints and grievances.
* Assume responsibility for patient throughput and timely discharge in conjunction with bedside nurses and Case Management staff.
* Participate in development, implementation, and maintenance of policies, procedures, standards, protocols, clinical guidelines, documentation systems, and programs that support the clinical practice of nursing.
QUALIFICATIONS
* Associate's Degree Nursing (ASN)- A Bachelor's Nursing Degree (BSN) will be required within three years for internal candidates
* BSN- Required upon hire for external candidates.
* 3 years Nursing/Patient Care - Required
* 1 year Area of practice or related specialty - Preferred
* Registered Nurse (RN) - State Licensing Board in state of practice
* Unit Specific Certifications - Franciscan Alliance Required if required by unit
* Basic Life Support Program (BLS) - American Heart Association
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
MDS Coordinator (RN)
Ambulatory care coordinator job in Avon, IN
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The MDS Coordinator (RN) is responsible for overseeing the resident assessment and care planning process and ensuring compliance with federal and state regulations related to resident assessments, quality of care and Medicare/Medicaid reimbursement.
Key Responsibilities
* Conduct and complete the Minimum Data Set (MDS) assessment to evaluate residents' physical, psychological and functional status, including the implementation of Care Area Assessments (CAA)s and triggers.
* Evaluate each resident's condition and pertinent medical data to determine any need for special assessment activities or a need to amend the admission assessment.
* Prepare and electronically transmit reports to the national Medicare and Medicaid databases.
* Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
* Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
* Ensure that MDS notes are informative and descriptive of the services provided and of the residents' response to the service.
* Assist with completing the care plan portion of the resident's discharge plan. Evaluate and implement recommendations from established committees as they pertain to the assessment and/or care plan functions of the health campus.
Qualifications
* Must have and maintain a current, valid state RN license
* Three (3) to five (5) years' experience working in an MDS or assessment role in a senior residential care, healthcare, senior living industry or long-term care environment, preferred
* Current, valid CPR certification required
LOCATION
US-IN-Avon
Wellbrooke of Avon
10307 E Country Road 100 North
Avon
IN
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Heidy **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The MDS Coordinator (RN) is responsible for overseeing the resident assessment and care planning process and ensuring compliance with federal and state regulations related to resident assessments, quality of care and Medicare/Medicaid reimbursement.
Key Responsibilities
* Conduct and complete the Minimum Data Set (MDS) assessment to evaluate residents' physical, psychological and functional status, including the implementation of Care Area Assessments (CAA)s and triggers.
* Evaluate each resident's condition and pertinent medical data to determine any need for special assessment activities or a need to amend the admission assessment.
* Prepare and electronically transmit reports to the national Medicare and Medicaid databases.
* Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.
* Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents.
* Ensure that MDS notes are informative and descriptive of the services provided and of the residents' response to the service.
* Assist with completing the care plan portion of the resident's discharge plan. Evaluate and implement recommendations from established committees as they pertain to the assessment and/or care plan functions of the health campus.
Qualifications
* Must have and maintain a current, valid state RN license
* Three (3) to five (5) years' experience working in an MDS or assessment role in a senior residential care, healthcare, senior living industry or long-term care environment, preferred
* Current, valid CPR certification required
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
Auto-Apply