Case Management Specialist for Law Office in Midtown
Ambulatory care coordinator job in New York, NY
Adams & Martin Group is working with a prominent nationwide legal organization in its search for a Case Manager in its Midtown Manhattan location.
This is an opportunity outside of traditional litigation, giving those with law firm experience the opportunity to work specfiic within alternative dispute resolution cases.
The Case Manager (CM) provides essential administrative and operational support to panelists handling arbitrations and mediations. This role ensures smooth case management processes and delivers an excellent experience for clients and panelists. The Case Manager focuses on mastering case management fundamentals while maintaining strong client relationships and contributing to the success of the alternative dispute resolution (ADR) process.
Key Responsibilities:
Case Administration: Maintain accurate case files and records, ensuring all documents are current and organized throughout the case lifecycle.
Scheduling & Coordination: Arrange hearings, conference calls, and related activities, balancing client and panelist needs to ensure timely and efficient proceedings.
Panelist Support: Provide administrative assistance to assigned panelists, including managing routine tasks and following up on case-related actions promptly.
Client Service: Respond quickly and professionally to client inquiries and website requests, delivering a high standard of service and clear communication.
Process Management: Monitor case timelines, track deadlines, and ensure all milestones are met to maintain compliance and efficiency.
Collaboration: Work closely with management and ADR teams to prepare and distribute panelist lists for arbitration filings or client requests.
Issue Resolution: Communicate effectively with clients, panelists, and internal teams to address and resolve questions or issues that arise during case management.
Learning & Development: Participate in training and hands-on learning to build proficiency in ADR practices, case management systems, and workflows.
Qualifications
Bachelor's Degree in Business, Operations, Management, or related field.
2-4 years of experience in case management.
2-4 years of experience in a legal or client service role.
Familiarity with ADR processes and procedures, including mediation, arbitration, and court reference matters.
Computer literacy and proficiency in various software programs.
Strong written and verbal communication skills.
Emotional intelligence and adaptability under pressure.
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Knowledge of panelists' practice areas and preferences.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
ABA Intake Coordinator
Ambulatory care coordinator job in New York, NY
Note: This role will start as a part-time, hourly role with the ability to grow to a full-time role (if that's what you want).
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At Alpaca Health, we help families access high-quality autism care from local providers - instead of the big box conglomerates dominating the field. In this role, you'll be the first friendly voice they meet.
We're looking for an Intake Coordinator who loves connecting with people, thrives in a fast-paced environment, and brings empathy to every interaction. You'll be the first point of contact for families seeking services, helping guide them through the intake process with care and clarity.
Our office is bright, sun-dripped, and always stocked with snacks, but what really makes it shine is the impact that we make on the lives of families every day.
What You'll Do
Welcome and support families through their first steps in ABA services
Gather client and insurance information with accuracy and warmth
Coordinate with our clinical and operations teams to ensure smooth onboarding
Work directly with pediatrician offices to secure referrals and necessary documentation
Manage follow-ups, documentation, and data entry
Continuously adapt as we refine our systems and processes
Who You Are
You've worked as an RBT, Medical Assistant, or in Operations at an ABA company (or similar experience in healthcare)
You've worked in a CRM, preferably Hubspot
You're detail-oriented but also people-oriented - you can keep a spreadsheet clean while keeping a parent calm
You're comfortable with feedback and excited to learn new systems and processes
You genuinely enjoy helping others and can bring lightness to high-stress situations
We're open to remote or hybrid employees. If in New York City area, we'd ask for at least 1-2 days a week in the office.
Bonus points for Spanish language proficiency
Why Join Us
A close-knit team building something meaningful
Beautiful, sunny office with snacks and good energy
Growth opportunities in a fast-growing healthtech company
If you love talking to people and want to make a difference for families navigating autism care, we'd love to meet you.
Apply today and help families start their journey with compassion and clarity.
Nurse Coordinator (RN) Medical-Surgical Unit (8S) Full Time Evening
Ambulatory care coordinator job in Elizabeth, NJ
Job Title: Nurse Coordinator RN
Department Name: Medical-Surgical Unit-III1West
Status: Salaried
Shift: Evening
Pay Range: $100,672.00 - $128,877.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
RWJBarnabas Health is looking to add a RN Clinical Coordinator in Elizabeth, NJ,
Job Overview:
Trinitas Regional Medical Center, established in 2000 through the consolidation of Elizabeth General Medical Center and St. Elizabeth Hospital, operates as a Catholic teaching hospital under the oversight of the Sisters of Charity of St. Elizabeth. Situated in Elizabeth, NJ, the hospital serves a population exceeding 129,000, offering comprehensive healthcare across two campuses. With 554 beds, including facilities for long-term care and behavioral health, Trinitas annually treats nearly 20,000 inpatients, 70,000 emergency patients and accommodates over 450,000 outpatient visits. Committed to God's healing mission, Trinitas prioritizes excellent, compassionate care, particularly for the poor and vulnerable, exemplified by its status as a leading Charity Care provider in the state. Trinitas is recognized for excellence across 12 Centers of Excellence, ranging from cardiology to sleep medicine.
Qualifications:
Required:
ASN or Nursing Diploma
Strong communication and organizational skills
Proficient computer skills
3-5 Med./Surg, Telemetry nursing experience
Preferred:
National nursing certifications in area of specialty
Certifications and Licenses Required:
BLS, ACLS, and PALS through American Heart Association upon hire
Active New Jersey Registered Nurse License or active Compact Registered Nurse License with New Jersey endorsement
Scheduling Requirements:
Evening Shift, 3p-11:30p
Full Time, 40 hours per week
Monday - Friday, every other weekend and holiday rotation may be required based on unit staffing needs
Essential Functions:
Trinitas Regional Medical Center supports a 38 Bed Medical Surgical Unit with a broad range of patient care needs and often supports some higher-acuity patients.
The Nurse Coordinator in compliance monitoring
Collaborates with health access dept and other units regarding bed coordination
Provides input regarding objective observations related to staff evaluations; actively works with preceptors and Nurse Manager regarding orientation process and mentoring of new staff.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
.and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK
Ambulatory care coordinator job in Princeton Junction, NJ
Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish.
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Coordinator of Intensive Case Management
Ambulatory care coordinator job in New York, NY
Job Details Management New York, NY Full Time Graduate Degree $70000.00 - $72900.00 Salary/year Nonprofit - Social ServicesDescription
JOB TITLE
FLSA STATUS
SALARY
PROGRAM
MANAGER
Coordinator of Intensive Case Management
Non-Exempt
$70,000-$72,900
Drop-In Center
Assistant Director of Mental Health Services
WORKDAYS
[ X ] Monday
[ X ] Tuesday
[X ] Wednesday
[ X] Thursday
[X ] Friday
[X ] Saturday
[ X] Sunday
35 hours/week to include 4 weekdays and 1 weekend day, with one of these days being remote
FUNCTION
The Coordinator of Intensive Case Management is responsible for supervising the team of Intensive Case Managers, a subsection of the Mental Health Program. The ICM team provides substance use screenings and assessments, mental health referrals, housing referrals, treatment planning, advocacy, escorts, and coordination of services for homeless clients who are living with significant mental health diagnoses. The Coordinator will also provide site supervision at the Ali's Place (our Drop-In Center) and will provide clinical trainings to agency staff, and assist the Mental Health team as needed.
TOP RESPONSIBILITIES
Supervise a team of Intensive Case Managers under the SAMHSA contract and ensure program deliverables.
Provide site supervision and mental health support at drop-in center such as crisis de-escalation, suicide assessments, trainings, and other relevant needs.
Maintain a caseload to provide ongoing intensive case management services (crisis counseling, treatment planning, housing referrals, advocacy, escorts, and discharge planning) to.
Coordinating with housing leadership and case managers to manage bed placements into AFC housing programs.
Assist the Mental Health team as needed (Crisis debriefing, clinical coordination, trainings).
Participate in weekly treatment planning meetings and provide clinical knowledge and expertise about mental health concerns to direct care staff.
Attend weekly staff meetings, care coordination meetings, provide individual weekly supervision to team members, supervise interns when applicable.
EDUCATION REQUIREMENTS
[ ] High School
[ ] Vocational Training
[ ] Undergraduate Degree
[ X] Masters Degree
MSW degree from a CSWE accredited school of social work required; LMSW/LCSW preferred. SIFI preferred.
SKILL REQUIREMENTS
TGNCNB Competency
Proficient communication and writing skills.
Knowledge of psychosocial needs of LGBTQ/homeless population.
Basic assessment and/or interviewing.
Computer and technology, data entry and documentation.
Familiarity with trauma informed care and harm reduction.
PREFERRED QUALITIES
Must be knowledgeable in the skills of therapeutic engagement, substance use and abuse, as well as mental illness. Supervisory experience is preferred. Transgender & gender non-conforming people are encouraged to apply. Bilingual (Spanish/French and/or Russian) speakers encouraged to apply.
Qualifications
Must have LMSW. LCSW preferred.
Bilingual Care Coordinator (no field work!)
Ambulatory care coordinator job in New York, NY
New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. With seven treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society.
Why Work at NYPCC?
Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
Paid Time Off and Company Paid Holidays
Annual Rate Increases
We pay down your student loans!
Loan Forgiveness
403B Retirement Plan
Professional Development through NYPCC Academy
Are You a Good Fit?
We are currently seeking an energetic, bright, and self-motivated Care Coordinatorto join our team. This is a full-time position that will be based out of our state-of-the-art Child and Family Health Center located at 579 Courtlandt Ave, Bronx, NY.
Gateway to Wellnessis a Health Home Care Management initiative being implemented by New York Psychotherapy & Counseling Center (NYPCC) to supplement and enhance the current behavioral health services we offer and provide throughout the NYC area.
Job Responsibilities:
Manage a 85+ caseload of Health Home Care clients
Assist in developing a Comprehensive Care Plan
Address various service needs (e.g. Housing, Benefits, medical care, transportation, education, employment, Crisis Intervention and other supportive services to enhance client's quality of life)
Work as a member of Care Team including; Supervisor, Clinicians, verbal Psychotherapists, and Psychiatrists
Successfully execute advocacy, assessment, service planning, creating linkages/referrals and ongoing documentation and monitoring of Electronic Health Records
Contact individuals diagnosed with mental illness, substance abuse disorders and chronic medical conditions that significantly impact functioning on a monthly basis in person and by phone
Job Qualifications:
MUSTbe bilingual (English/Spanish)
Bachelor's Degree required
Experience with GSI Health Home Software required
Experience with HARP clients preferred
Possess knowledge of various resources and services within a community to assist with overall service delivery and linking members to the services they need or want based on a client-centered service plan
Possess excellent verbal and written communication skills to be able to provide linguistically appropriate services to their assigned caseload
Communicate with other professionals, a network of providers and managed care organizations regarding client statuses, level of functioning and needs for additional services
NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. We offer a very competitive salary with full benefits including; Medical, Dental, Vision, Paid Time Off, Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and other loan forgiveness may also be available, in addition to our Student Loan Pay Down incentive.
NYPCC is an Equal Opportunity Employer
Auto-ApplyCare Coordinator (LPN)
Ambulatory care coordinator job in New York, NY
Care Coordinator (LPN)
Schedule: Full-Time Salary: $64,000 - $70,000 per year
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a dedicated Care Coordinator (LPN) to join our team. In this role, you will be responsible for reviewing patient charts and communicating with the Clinical department and providers about any irregularities as part of chronic care management.
Responsibilities
Provide assessment and care management services, including:
Administration of validated rating scales.
Initiation of behavioral health care planning concerning behavioral or psychiatric health problems.
Revision and modification of care plans for patients not progressing or whose status changes.
Brief psychosocial interventions as needed.
Engage in ongoing collaboration with the billing practitioner.
Maintain the registry/tracking sheets.
Consult with the psychiatric consultant.
Maintain a continuous relationship with patients.
Foster collaborative, integrated relationships with the rest of the care team.
Conduct interdisciplinary care plan meetings to review patient beneficiaries.
Requirements
LPN degree/ certificate required.
Experience in long-term care preferred.
Experience in behavioral health preferred.
Benefits
Health
Dental
Vision
401K
Company-Sponsored Life Insurance
Paid Time Off
$1,000 Sign-on Bonus
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
Memory Care Coordinator
Ambulatory care coordinator job in Princeton, NJ
Department
Activities
Employment Type
Full Time
Location
Carnegie Post Acute Skilled Nursing at Princeton
Workplace type
Onsite
Benifits About Carnegie Post Acute Skilled Nursing at Princeton Working at Carnegie Post Acute at Princeton truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us.
As an employee, you will be an integral member of our team, and share in the opportunity to make a difference in the lives of our residents each and every day.
Carnegie Post Acute at Princeton has a friendly work environment with many long-time employees. We offer great benefits and a competitive compensation package.
You can be anything you want to be...
Join our staff. Experience possibility.
Care Coordinator - Elder Services
Ambulatory care coordinator job in New York, NY
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Outreach
Determine member eligibility through ePaces or Medicaid Analytics Performance Portal.
Actively outreach eligible members through phone, zoom, or in person meetings.
Give educational presentations to a variety of Fountain House internal programs on care management services.
Enroll 5 members per month until capacity of 50 members (HARP and non-HARP) is reached. (*subject to change)
Actively engage caseload in service provision in accordance with care plans.
Enrollment, Health Information Technology, and Documentation
Maintain documentation for enrollment including the DOH 5055, PSYCKES, Healthix, and withdrawal of consent.
Enroll member into Relevant (Electronic Health Record, EHR)
Maintain and update demographics in the electronic health records for each individual served quarterly including upload of eligibility verification
Document each and every service provided in progress notes entered no later than 48 hours after the encounter
Conduct State regulated Eligibility Assessments for HARP members in UAS-NY (New York State platform) and complete the Plan of Care for HCBS/CORES referrals within 60 days of enrollment and annually thereafter
Conduct initial and subsequent periodic needs assessments for care plans at initial enrollment meeting and every 6 months
Conduct comprehensive assessments within 60 days and annually thereafter
Complete extensive trainings for, including but not limited to, Relevant EHR, PSYCKES, Medicaid Redesign, HCBS, CORES, Housing, Benefits, MAPP, UAS-NY, and weekly Health Home value add webinars
Member Supports
Use resources or insurance databases to connect members to quality medical and behavioral health providers and specialists
Connect members to supports for education, employment, legal, food insecurities, and other community supports
Apply for and/or maintain benefits such as Medicaid, Food Stamps (SNAP), Social Security, and Social Security Disability
Secure safe and affordable housing for low income, mental health (HRA 2010e, SPOA), and/or lottery apartments. Complete applications for one shot deals to ensure housing stability when appropriate
Conduct case conferences with member, their service providers, and any consented supports
Accompany and support members to and during appointments when follow-up and advocacy is necessary for success
Assist with transitional care during and after hospitalizations, including but not limited to responding to hospitalization alerts within 48 hours, case conference with hospital and service providers, escort to and from the hospital and follow up appointments, increased reach out and service provision after hospitalization, alert services providers to hospitalization, assist in helping transition back to prior level of care
Assess safety and conduct safety planning as needed
Assist members in improving activities of daily living and goal setting, such as budgeting, hygiene, medication compliance, nutrition support
Assist members in accessing transportation, including obtaining half-fare cards, applying for Medicaid transportation (MAS) and ACCESS-A-RIDE
Improve health literacy and provide psychoeducation for health conditions
Assist members in reading and understanding health care materials
Connect individuals to long term care services, such as managed long term care plans and home health aide services
Assist members in managing chronic health conditions
Collaborate with support team including consented family members
Operate using social practice and relationship building within the care management model
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external care teams
Excellent interpersonal skills and the ability to engage members effectively
Excellent computer proficiency (MS Office - Word, Excel, and Outlook)
Must be able to work under pressure and meet strict deadlines, while maintaining a positive attitude and providing high quality services
Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS
Bachelor's Degree required.
Bilingual, Spanish speaking is a plus.
3 years of experience in the mental health field or Health Home Care Management preferred
Community Health Work certification preferred
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential duty and meet all physical requirements satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description 30.58
Care Coordinator
Ambulatory care coordinator job in Toms River, NJ
Care Coordinator Full Time; 35 Hours/Weekly
Benefits Eligible:
Yes
Department:
Adult Clinical Services
Salary:
$38,000 - $42,000
Responsibilities:
Manage a caseload of clients with diverse needs to ensure coordinated delivery of services.
Provide input and create integrated care plans for all consumers on caseload.
Facilitate connections to community resources and support services.
Monitor client progress and make adjustments to treatment plans as necessary.
Collaborate with multidisciplinary teams including health providers, social workers, and other community agencies.
Maintain accurate documentation and records in compliance with agency policies and regulatory requirements.
Advocate for clients to ensure they receive necessary services and support.
Crosstrain with Access Center to assist in appropriate linkage to programming at intake.
Requirements
Bachelor's Degree in a human services field (Social Work, Psychology, Rehabilitation Counseling, Criminal Justice, Counseling)
Master's Degree preferred
One year of experience working in the Psychiatric or Mental Health services field.
Previous experience in care coordination or case management preferred.
Strong knowledge of community health resources and services.
Ability to work independently and as part of a team.
Valid NJ Driver's License with less than 6 points.
Benefits
Benefits:
12 Paid Holidays
Sick Days
Personal Days
Accrued Vacation
Medical/Dental/Vision
Company paid Life Insurance and Long-Term Disability
403B Plan with Company Match
Opportunities for training/education/Continuing Education Credits
Opportunities for Public Loan Forgiveness
Opportunities for discounted tuition at participating educational institutions
Employee discounts through LifeMart and Tickets At Work
Auto-ApplyHome care Intake Coordinator
Ambulatory care coordinator job in New York, NY
A trusted provider of high quality-home care services is seeking a dedicated and compassionate Home Care Intake Coordinator to join their team. Responsibilities: Conduct initial intake assessments for new clients, gathering all necessary information related to medical history, care requirements, and insurance coverage. Process referrals from physicians,hospitals,or family members to assess the homecare needs of clients.
Coordinate with clinical teams to ensure a smooth transition from hospital or facility to home care.
Provide accurate information to clients and families about homecare services, insurance options, and financial processes.
Ensure compliance with all relevant regulations including insurance authorizations, Medicaid and other funding sources.
Maintain detailed and up to-date client records in accordance with company policies and health care regulations.
Qualifications;
High school diploma or equivalent; bachelor's degree in health care administration, nursing, or related field preferred.
Previous experience in homecare or health care services, preferably in intake or coordinator role.
Knowledge of homecare ,Medicaid, Medicare, and other insurance programs is a plus.
Proficient in Microsoft Office Suite and electronic health records (EHR)systems.
Competitive salary based on experience.
Opportunities for career growth and advancement within the company.
Auto-ApplyCare Coordinator, HARP Program
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position Title: HARP Clinical Care Coordinator
Job Summary: The HARP Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.
Under the supervision of the HARP Care Coordination Supervisor, the Health and Recovery Plan (HARP) Care Coordinator will manage care for adults with significant behavioral health needs. They will facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise, and protocols which are not consistently found within most medical plans. In addition to the State Plan Medicaid services offered by Mainstream Managed Care Organizations (MCOs), qualified HARPs will offer access to an enhanced benefit package comprised of Home and Community-Based Services (HCBS) designed to provide the individual with a specialized scope of support services not currently covered under the State Plan.
Responsibilities
Gather information for intake, assessment, and reassessments.
Provide care management and support to a caseload through the coordination of medical, mental health, HCBS and substance use services.
Conduct assessments and prepare a comprehensive plan of care as directed by NY State and Managed Care Organizations.
Collaborate with the individual's HARP team including: MCOs, HCBS providers, as well as other medical and treatment providers.
Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement.
Ensure entitlements, insurance, and benefits are in place and maintained.
Develop service plans and resolve barriers to effective service utilization.
Monitor member's progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact.
Attend and prepare for Interdisciplinary Care Team meetings which will feature newly enrolled, frequently admitted, high utilizing at risk members.
Accompany members to/from any appointments when needed.
Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in EMR system, and other applicable software programs, are compliant with professional standards and regulatory guidelines.
Educate members on health-related conditions and support members in addressing gaps in health care through connection to direct care providers, resources and medications, as appropriate to members conditions.
Assist in crisis intervention and provide or refer to crisis services.
Extensive fieldwork required, including home visits and community work such as visiting hospitals and emergency rooms when determined necessary.
Ensure that members follow-up with aftercare discharge (i.e. fill prescriptions, make appointments).
Assists with maintaining quality, preparing for audit revies, and quality improvement projects.
Attend regularly supervision, staff meetings and relevant training as required.
Qualifications
Bachelor's Degree Required in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered.
For bachelor's level candidates, two (2) years OR for master's level candidates, one (1) year of related experience working with individuals with severe mental illness.
Ability and willingness to regularly travel with members, in some instances to many locations using various modes of reliable and safe transportation.
You must have excellent interpersonal and time management skills.
Proficiency in email and documentation on electronic platforms.
Comfortable with fieldwork and navigating social services systems.
Working knowledge of NY State Health Home System and Plan of Care process.
Case Management Experience within the Integrated Collaborative Care Model Approach.
Previous history of conducting discharge planning and providing direct education around medical conditions.
Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred.
Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis.
Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease.
Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment.
Computer literacy: Proficiency with Word and Excel.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyCare Coordinator, HARP Program
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position Title: HARP Clinical Care Coordinator
Job Summary: The HARP Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.
Under the supervision of the HARP Care Coordination Supervisor, the Health and Recovery Plan (HARP) Care Coordinator will manage care for adults with significant behavioral health needs. They will facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise, and protocols which are not consistently found within most medical plans. In addition to the State Plan Medicaid services offered by Mainstream Managed Care Organizations (MCOs), qualified HARPs will offer access to an enhanced benefit package comprised of Home and Community-Based Services (HCBS) designed to provide the individual with a specialized scope of support services not currently covered under the State Plan.
Responsibilities
Gather information for intake, assessment, and reassessments.
Provide care management and support to a caseload through the coordination of medical, mental health, HCBS and substance use services.
Conduct assessments and prepare a comprehensive plan of care as directed by NY State and Managed Care Organizations.
Collaborate with the individual's HARP team including: MCOs, HCBS providers, as well as other medical and treatment providers.
Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement.
Ensure entitlements, insurance, and benefits are in place and maintained.
Develop service plans and resolve barriers to effective service utilization.
Monitor member's progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact.
Attend and prepare for Interdisciplinary Care Team meetings which will feature newly enrolled, frequently admitted, high utilizing at risk members.
Accompany members to/from any appointments when needed.
Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in EMR system, and other applicable software programs, are compliant with professional standards and regulatory guidelines.
Educate members on health-related conditions and support members in addressing gaps in health care through connection to direct care providers, resources and medications, as appropriate to members conditions.
Assist in crisis intervention and provide or refer to crisis services.
Extensive fieldwork required, including home visits and community work such as visiting hospitals and emergency rooms when determined necessary.
Ensure that members follow-up with aftercare discharge (i.e. fill prescriptions, make appointments).
Assists with maintaining quality, preparing for audit revies, and quality improvement projects.
Attend regularly supervision, staff meetings and relevant training as required.
Qualifications
Bachelor's Degree Required in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered.
For bachelor's level candidates, two (2) years OR for master's level candidates, one (1) year of related experience working with individuals with severe mental illness.
Ability and willingness to regularly travel with members, in some instances to many locations using various modes of reliable and safe transportation.
You must have excellent interpersonal and time management skills.
Proficiency in email and documentation on electronic platforms.
Comfortable with fieldwork and navigating social services systems.
Working knowledge of NY State Health Home System and Plan of Care process.
Case Management Experience within the Integrated Collaborative Care Model Approach.
Previous history of conducting discharge planning and providing direct education around medical conditions.
Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred.
Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis.
Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease.
Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment.
Computer literacy: Proficiency with Word and Excel.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyBilingual Home Care Coordinator (English/Chinese)
Ambulatory care coordinator job in New York, NY
Job Description
Bilingual Home Care Coordinator (English/Chinese)
Brooklyn, NY $50K-$60K • Full-Time, Onsite
A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed.
The Ideal Candidate
Fluent in English and Chinese (Mandarin or Cantonese)
Warm, patient, and passionate about helping others
Strong communicator with excellent follow-through
Quick learner with a proactive, can-do attitude
Team player who thrives in a fast-paced environment
Organized, reliable, and detail-oriented
Key Responsibilities
Coordinate caregiver schedules to meet client needs
Communicate with caregivers and clients to confirm shifts and availability
Maintain accurate records in the scheduling system
Support onboarding, documentation, and compliance tasks
Provide excellent customer service to clients and families
Qualifications & Must-Haves
Fluency in English and Chinese (Mandarin or Cantonese)
Strong communication and organizational skills
Positive attitude, professionalism, and willingness to learn
Ability to multitask in a fast-moving environment
No previous experience is required-training will be provided
Apply Now: email resume to: **********************
Easy ApplyCare Coordinator
Ambulatory care coordinator job in New York, NY
Job DescriptionPreferred is hiring an onsite Care Coordinator! We offer weekly pay between $22.00-$25.00 an hour! Office hours Monday-Friday 9:00a.m.-5:00p.m. The office location is: 148 39th St. Industry City, NY 11232.Preferred Home Care of New York, a Help at Home Company, is part of the nation's leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states.
As a Care Coordinator, you are responsible for the maintenance of ongoing communication with referral and intake sources for all patients. The Care Coordinator shall plan for home healthcare service coverage. The Care Coordinator is responsible for management of current schedule for home care workers, while striving to ensure that patient/family are satisfied and receiving excellent customer service.
What You'll Do
Understand the administration and management of office operations for home care agencies.
Ability to define problems and tasks, collect data and establish facts, take action and facilitate resolve.
Ability to perform various computer functions for information concerning patient and aide scheduling and coordination, assisting with communication between departments and overall office operations.
Proficient in Customer service and satisfaction
What You'll BringWe're looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment.
Required Skills & Experience:
Maintains a daily patient roster of assigned services and staffs open cases as needed.
Monitors HHA electronic verification via the HHA Exchange “Call Dashboard” throughout the day and is responsible for its maintenance and documentation.
Maintains effective communication with contracts via HHA Exchange by revising contract messages, replying promptly, and clearing out respective notes in a timely manner.
Communicates with vendor/contract any changes that occur, either with patient/family or HHA. In the event the HHA is changed or replaced, the Care Coordinator is responsible to notify the Human Resource department to send the appropriate documentation to the vendor.
Responsible for documenting all incidents (both in HHA Exchange and on Incident Report form) and relaying information to supervisor for follow up and completion of incident reports.
Responsible for scheduling replacement HHA's upon request from Human Resource department to ensure HHA compliancy with agency and state regulations.
Assists with obtaining contract authorizations where pre-billing conflicts arise.
Demonstrates a commitment to maintain a high degree of patient satisfaction and strives to work as a team player with the other coordinators.
High school graduate; some college credit preferred.
One-year experience in other work-related experience, preferably within the health care services industry.
Proficient in Microsoft Office Suite, Constituent Database (HHA Exchange) and Internet
Investigative ability, highly organized, self-motivated, takes initiative, excellent written and verbal communication and analytical critical thinking skills; able to perform without much supervision.
Understands the regulations governing the home care field, related to Medicare, Medicaid and other insurance.
Understanding of communicating effectively with employee, patients and their families, medical and community affiliates in order to develop positive relationships.
Benefits:
Weekly pay with salary ranges from $22- $25 hourly.
Direct deposit
Healthcare, dental, and vision insurance
Paid time off and parental leave
401k
Ongoing, in-depth training opportunities
Meaningful work with clients who need your help
Career growth and experience with an industry leader with 40+years of history in a high-demand field
Why Join Us?
- Be part of a growing company with a strong mission and a heart for the community
- Work alongside a collaborative, passionate team that values your contribution
- Help make a direct impact on the lives of clients and their families every day
If you're ready to join a team that's redefining care in New York, apply today!
#LI-LT1
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
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Home Care Scheduling Coordinator
Ambulatory care coordinator job in Freehold, NJ
Job DescriptionSalary: $20
Caregiver Scheduler Fellowship Home Care
Are you organized, detail-oriented, and passionate about contributing to a growing program? Fellowship Home Care is your next career move! In this role, youll play a vital part in coordinating caregiver schedules, managing client intakes, and ensuring seamless communication between clients and our care team. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you!
Candidates must have Scheduler experience.
Responsibilities:
Manage incoming phone calls and emails
Maintain all Caregiver schedules
Conduct comprehensive client intakes
Ensure timely and accurate data entry of client information
Schedule Caregiver team members for both on and off campus clients
Requirements & Skills:
Minimum of two (2) years of related experience in a healthcare setting, preferably home care, long-term care, or hospital
Proficiency in scheduling software
Highly organized and able to multi-task in a fast-paced atmosphere
Strong communication and relationship-building skills
Availability for evening and weekend on-call hours to handle emergencies is essential
Why Join Us:
Impactful Work:Play a key role in ensuring clients receive the care they need by coordinating schedules and managing caregiver assignments.
Supportive Team:Work in a collaborative environment where your contributions are valued, and teamwork drives success.
EOE - FellowshipLIFE is an equal opportunity employer.
We support a work environment where diversity, integrity, and excellence are embraced, family is valued, and the Fellowship Spirit is strengthened.
Care Coordinator
Ambulatory care coordinator job in Langhorne, PA
Care Coordinator - Familiar Roads Home Healthcare Agency Pay Rate: $17.00-$19.00/hour (Bi-weekly pay) Employment Type: Full-time
About Us Familiar Roads Home Healthcare is a trusted provider of home-based support services across Bucks County and surrounding regions. We specialize in helping seniors and individuals with disabilities remain safe, independent, and cared for in the comfort of their own homes.
Position Summary
We are seeking a dependable, compassionate, and detail-oriented Care Coordinator to join our administrative team. In this role, you will support day-to-day operations by managing client care plans, coordinating caregivers, and ensuring timely service delivery in compliance with state regulations.
Key Responsibilities
Perform intake assessments and develop customized home care plans
Coordinate caregiver schedules and ensure adequate coverage
Act as the primary liaison between clients, families, caregivers, and agency leadership
Monitor client satisfaction, service quality, and compliance with EVV and documentation protocols
Handle client and caregiver concerns professionally and efficiently
Maintain accurate and timely records in agency software systems
Qualifications
High school diploma or equivalent (Associate's degree or higher preferred)
1-3 years of experience in care coordination, scheduling, case management, or home care administration
Proficiency with home care software (EVV, CareTime, or similar platforms preferred)
Strong communication, organization, and problem-solving skills
Valid driver's license and reliable transportation (for occasional in-person visits if needed)
CPR certification and TB test clearance (or willingness to obtain upon hire)
What We Offer
Hourly rate: $17-$19/hour, based on experience
Pay frequency: Bi-weekly
Supportive team culture with opportunities for professional development
Flexible office hours (may include limited remote work after training)
Paid training and potential eligibility for PTO and healthcare benefits
EEO Statement
Familiar Roads Home Healthcare Agency is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.
Auto-ApplyClient Health Care Coordinator
Ambulatory care coordinator job in New York, NY
Job Details PREP Center - Staten Island, NY Variable (FT, PT, ONC) High School/GED $17.73 - $17.73 Hourly None Variable Nonprofit - Social ServicesDescription
Work Schedule:
Part-Time, Saturday & Sunday, 3:00 p.m.-11:00 p.m. (Evening Shift)
Part-Time, Saturday & Sunday, 11:00 p.m. - 7:00 a.m. (Overnight Shift)
On-Call, Called to work on an as-needed basis
Summary:
Provide quality care to clients in our in-patient rehabilitation program.
Responsibilities:
Must be knowledgeable of the client's rights and ensure an atmosphere that allows for the privacy, dignity, and well-being of all clients in a safe, secure environment.
Provide individualized attention, which encourages each resident's ability to maintain or attain the highest practical physical, mental, and psycho-social well-being.
Knowledgeable of the individualized care plan for clients and provide support to the resident according to the care plan. Contribute to the care planning process by providing the Clinical Director other care planning staff with specific information and observations of the client's needs and preferences.
Maintain the comfort, privacy, and dignity of each client in the delivery of services to them. Interact with residents in a manner that displays warmth and promotes a caring environment.
Fully understand all aspects of the client's rights, including the right to be free of restraints and free of abuse. Responsible for promptly reporting to the Clinical Director incidents or evidence of resident abuse or violation of the client's rights.
Complete records documenting care provided or other information in keeping with department policies.
Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials.
Tasks:
Adhere to all documentation regulations including but not limited to the EHR System, OASAS, AWARDS, incident reporting, daily logs, progress notes, and medication logging.
Assist in maintaining a safe, neat, and clean environment; report environmental deficiencies to the Clinical Director such as lighting or equipment problems.
Observe clients for changes in medical condition or behavior and promptly report these changes to the Clinical Director and Associate Area Director.
Monitor and document patient medication as related to the facility DEA license and regulations including taking vital signs (TPR), applying creams/ointments, collecting laboratory specimens.
Change and wash linens on each assigned shift.
Conduct and document rounds on each shift.
Obtain food handler license within 30 days of written notification from Clinical Director.
Perform various tasks assigned by the Clinical Director as needed.
Qualifications
Requirements and Qualifications:
A high School diploma or equivalent, previous Nursing Assistant experience or Certification preferred .
Skills needed include Proficient use of computer and software applications, moderate reading, writing, grammar, and mathematics skills; proficient interpersonal relations, empathetic stance, and communicative skills; auditory and visual skills; ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or less
Valid Drivers License Preferred
Care Coordinator
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: The Care Coordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions.
Responsibilities
Build and maintain relationship with patients
Conduct face to face assessments for all patients to assess their medical and social needs
Create a care plan in adherence with providers and caregivers
Provide community resources to patients to ensure health and well being
Promote timely access to appropriate care
Increase utilization of preventative care
Schedule appointments and transportation
Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources
Facilitate patient access to appropriate medical and specialty providers
Educate and refer patient to community resources
Keep detailed up to date documentation
Qualifications
2-years experience in the Medical field
Case Management or Care Coordinator experience preferred
Bachelor's degree needed
Associate's degree ok but must have experience in healthcare or social services
$22-$25 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-ApplyAOT Care Coordinator
Ambulatory care coordinator job in New York, NY
Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations and agencies and health plans.
Essen health is committed to delivering quality care coordination for all patients. Through that end, Essen Health, recently received designation as ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Furthermore, Essen has won several awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize its technology innovations.
Job Summary
Reports to: Care Coordinator Supervisor for HH+ AOT (Hybrid)
The AOT care coordinator liaises between the court system, medical system and the community and is responsible for case retention activities, while maintaining a caseload of 15-20 AOT members. The incumbent partners with the members to become involved in all aspects of their care. The care coordinator delivers quality services to ensure compliance and adherence. The care coordinator meets with the members on a weekly basis at their residence, medical appointments and or in the community to address specific care plan goals, which include but not limited to addressing medical and psychiatric , behavioral health needs associated to the designatedcourt ordered treatment plan.
Responsibilities
In partnership with care team and staff from the Office of Assisted Outpatient Treatment, the AOT Care Coordinator:
Maintains a caseload of 15-20 AOT members and performs weekly in-person visits with assigned members. As mandates, in-person visits must be performed at the members' residences or in the community at a convenient location.
Performs essential transitional care coordination services, including pre-release contacts, day-of-release warm handoffs, assessments and service planning, and assists with entitlements, housing, vocational rehabilitation, life skills, and reintegration services.
Connects members to community support services and outpatient health services, including mental health, substance use, behavioral health, harm reduction and medical services.
Leads and advocates for the member during crisis response, case conference and IDT meetings, when applicable.
Documents all encounters and interventions timely and completes initial assessments, reassessments, service care plans, progress notes (using DAP format), and discharge plans.
Completes all mandated reports in the Health Home Reporting System (FCM) and the Assisted Outpatient Treatment (AOT) portal.
Attends compulsory training, related to prison re-entry, harm reduction, overdose prevention and behavioral health/criminal justice.
Maintains ongoing communication and partnership with DOCCS/Parole, the Department of Homeless Services (DHS), and the Office of Mental Health (OMH).
Provides care coordination services from strength-based, recovery-oriented, trauma-informed, and culturally appropriate approaches.
Performs other duties as requested by immediate supervisor.
Salary: $48,000-$50,000
Qualifications
Bachelor's degree in social services, Human services and Social Sciences or, master's degree in social work with license to practice in New York State. At least six years in the provision of community-based social and case management services.
At least two years of experience in a professional environment providing care coordination or clinically based interventions to individuals involved in the criminal justice systems.
At least two years in providing direct services to people who are seriously mentally ill, intellectually disabled or chemically dependent.
Knowledge of community resources for individuals with serious mental illness, developmental disabilities, or alcoholism or substance abuse.
Professional experience in navigating services for homeless and substance use populations with medically and psychiatrically complex needs.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Auto-Apply