Patient Care Coordinator
Ambulatory care coordinator job in Bridgeport, CT
Job Description
Professional Type: Administrative Specialty: Patient Services Coordinator I Contract Type: Long-Term (13 weeks) Shift: Day | Monday-Friday | 8:00 AM-5:00 PM | 40 hours/week Rate: $19.00-$23.00/hr
Notes
Local candidates only - must live within 45 minutes of the clinic.
Temp-to-hire opportunity.
Position will split time between Bridgeport and Stamford offices.
Schedule:
Stamford: Monday & Friday
Bridgeport: Tuesday, Wednesday & Thursday
Locations:
Bridgeport: 2660 Main St, Suite 117, Bridgeport, CT 06606
Stamford: 623 Newfield Ave, Stamford, CT 06905
Position Title
Patient Services Coordinator - Urology (Bridgeport/Stamford)
Role Responsibilities
Answer and triage patient calls
Schedule appointments
Process insurance verifications
Scan medical records
Check patients in and out
Requirements
Minimum 1 year of customer service experience in a fast-paced medical office
Wound Care Coordinator (RN)
Ambulatory care coordinator job in Mamaroneck, NY
Sarah Neuman Center for Rehabilitation and Nursing is a 301-bed skilled nursing facility located in Mamaroneck New York.
WHY WORK FOR US? WE OFFER:
Pay Rate: $110,000-$120,000
Medical, Dental, and Vision insurance
Paid Time Off
Daily Pay
401k
Direct Deposit
#2025Job Summary:
The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position
Major Duties and Critical Tasks:
Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement.
Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention.
Chairs the infection Prevention/Control Committee and as a member of other committees as assigned.
Compiles and submits data related to Infection Prevention.
Supports facility Quality Improvement activities with data support, analysis, and internal consulting.
Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards.
Develops policies and procedures that support infection prevention and control.
Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed.
Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance.
Maintains logs with infection surveillance data.
Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections.
Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee.
Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility.
Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees.
Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution.
Collaborates and reports to appropriate agencies/regulatory organizations
Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC).
Wound Care Specialist
The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility.
Essential Responsibilities
Ability to perform wound assessment, reassessment, and management for all patients and per policy.
Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems.
Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN).
Demonstrates thorough knowledge of staging system of wounds.
Develops skin care programs to prevent skin breakdown.
Knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence.
Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness.
Demonstrates ability to perform treatments and provide services with nursing scope of practice.
Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate.
Knowledgeable of medications and their correct administration based on the patient and clinical condition.
Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence.
Documentation meets current standards and practices.
Integrates research findings to clinical practice.
Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34
Serves as a liaison between physicians, patients, and manufacturers of clinical products.
Knowledgeable of clinical products currently available on the market.
Operates all equipment correctly and safely.
Coordinates and supervises patient care as necessary.
WOUND CARE NURSE QUALIFICATIONS:
Current Registered Nurse (RN) License by the State
Wound Care Certification Desired
Skilled Nursing Experience Preferred
Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.
Patient Care Coordinator
Ambulatory care coordinator job in Old Greenwich, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Ambulatory care coordinator job in Commack, NY
Job Description
Are you ready to be the smiling face that brightens someone's day and helps them achieve the smile of their dreams? Do you thrive in a fast-paced environment where your organizational skills and empathetic nature can truly shine? If so, then Silfa Dental Aesthetics in Commack, NY, is looking for a full-time Patient Care Coordinator to join our family! This is your chance to gain invaluable experience, grow professionally, and make a real impact in the exciting world of cosmetic dentistry.
Pay: $23-$28 per hour
Benefits:
A 401(k) with company match
Medical benefits
Paid time off (PTO)
Training and mentorship opportunities
Growth into leadership, marketing, or digital case planning roles
Competitive base salary and performance-based bonuses
SILFA DENTAL AESTHETICS: OUR MISSION
At Silfa Dental Aesthetics, we specialize in implant and cosmetic dentistry. We take pride in providing our patients with exceptional care and outstanding results, all in a warm and welcoming environment. Our practice emphasizes a family-like culture, where every team member is valued. We believe in fostering a positive and supportive atmosphere that allows our staff to grow both personally and professionally. Join us today to help transform smiles and improve lives!
YOUR DAY
As a Patient Care Coordinator, you'll engage with patients, guiding them through dental treatments and financial options. You'll collaborate with clinical and administrative teams to ensure smooth scheduling for appointments and referrals, while managing insurance verification, billing, and payment processing. Maintaining accurate patient records and ensuring HIPAA compliance is essential. At the end of the day, you'll reconcile transactions and generate reports to verify production and collections. You'll also support digital workflows for cosmetic dentistry, including training on Smile Design and 3D case planning, to ensure a seamless patient experience.
REQUIREMENTS
2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice
Strong knowledge of dental insurance and third-party financing
Highly organized, coachable, and self-motivated
Passion for patient care, storytelling, and creating unforgettable experiences
Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus
ARE YOU READY TO JOIN OUR AMAZING TEAM?
Ready to apply? We've made it incredibly easy! Our initial application for the Patient Care Coordinator position is a quick and simple 3-minute, mobile-friendly process. Apply today and take the first step toward a fulfilling career with Silfa Dental Aesthetics!
Job Posted by ApplicantPro
Care Coordinator
Ambulatory care coordinator job in New Haven, CT
We are seeking a Care Coordinator to join our dynamic team! Job purpose The Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
* Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
* Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
* Develop and evaluate shared plans of care
* Link patients with barriers to community resources
* Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
* Conduct home visits as needed
* Identify barriers to care impacting patients' abilities to adhere to treatments
* Assist patients with insurance enrollment, or other patient assistance programs
* Work collaboratively with clinical teams to meet the need of complex, high-cost patients
* Attend relevant trainings as required and assigned
* Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
* Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Qualifications
* Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required.
* Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
* The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable.
What we offer:
* Major medical, dental and vision
* Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
* Paid Holidays
* Generous Paid Time Off (PTO)
* Tuition reimbursement
* And much more…
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Client Care Supervisor
Ambulatory care coordinator job in White Plains, NY
Job Description
Title: Client Care Supervisor
Reports To: Program Director
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Team of Client Care Coordinators
Purpose of the Role:
Responsible for managing a team of Client Care Coordinators providing case management services to clients with mental health and/or chronic health conditions. In the process, ensure adherence to policies, procedures, and regulations while safeguarding quality and driving positive and measurable outcomes.
Essential Functions of the Role:
Supervise, train, and develop assigned Client Care Coordinators (CCC) in their ability to addresses their client's immediate and emerging needs, resolve issues, advocate, and connect clients to needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation).
Lead and coach assigned team in a manner they become increasingly independent in their capability to manage day-to-day interactions by developing their problem solving, communication and advocacy skills; as well as providing them with needed training (one-on-one, field visits, team meetings, outside training, etc.) that will result in effective and outcome-oriented care coordination.
Ensure care plans and activities are aligned with client goals and in compliance with Health Home or Grant Funding requirements; eliminate potential issues related to billing, reimbursements to the agency and/or an audit from an external entity.
Review a minimum of 10 client case notes per CCC, per week. Monitor and ensure all information (assessments, care plans, care notes) are timely, correlate to and support defined and evolving care plans, notes are professionally written and input correctly into case management system. Provide timely and constructive feedback and act accordingly on areas identified as needing improvement.
Be aware of and provide guidance, and/or direct involvement on cases presenting acute needs.
Conduct supervision meetings with each CCC (one-on-one) reviewing key metrics.
Comply with all other reporting requests made by management.
Monitor CCC quality through direct calls to clients, field visits etc., side-by-side.
Develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office.
Do not settle for “because that's the way it has always been done”; be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.
Team and location assignments based on Agency needs.
Other activities as assigned.
Work Schedule:
Monday - Friday, 9am - 5 pm, 35 hours per week, however flexibility required to address client and Agency needs.
Physical Environment:
Traditional office environment.
Must be comfortable attending appointments at various agencies, facilities, and clients' homes.
Qualifications for this Role:
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work, balancing objectivity, and empathy.
Minimum 2-3 years of care-related experience in advocacy, mediation, and crisis management.
Bachelors in an area of Human Services, Psychology, or 5 years equivalent work experience.
2 years prior supervisory experience highly preferred.
Computer literacy required.
Bilingual English/Spanish a plus.
Flexible availability - based on client and Agency needs.
Compensation Range: $42,000 - $48,000
Patient Care Coordinator
Ambulatory care coordinator job in Huntington, NY
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Duties:
Greet patients warmly and check them in for appointments.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Schedule, confirm, and reschedule patient appointments.
Verify patient insurance information and process necessary paperwork.
Collect co-pays, process payments, and maintain accurate billing records.
Maintain patient records with confidentiality and accuracy.
Assist with prior authorizations and insurance claims as needed.
Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
Support the clinical team with administrative tasks as needed.
Requirements:
High school diploma or equivalent required; additional education in medical administration is a plus.
Previous experience in a medical office or physical therapy clinic preferred.
Strong customer service and interpersonal skills.
Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of insurance verification and billing procedures is a plus.
Excellent communication skills, both verbal and written.
Compensation:
Starting salary is $17 per hour, based on experience and qualifications.
Benefits (if applicable):
401(k) retirement plan
Competitive pay based on experience.
Dental insurance
Health insurance
Paid time off and holidays
Vision insurance
HEALTH HOME CARE COORDINATOR
Ambulatory care coordinator job in Central Islip, NY
Job Description
IS 50,000.00
MAJOR RESPONSIBILITIES
The employee will be directly responsible for managing a caseload of individuals with chronic physical health, mental/behavioral health, and social needs.
Coordinate comprehensive medical and behavioral health care for patients with chronic conditions through care coordination and integration that assures access to appropriate services and improves health outcomes. The primary goal of the employee will be to assist individuals in reducing avoidable emergency room visits and hospital admissions through the provision of care management services.
DETAILED RESPONSIBILITIES
Services will be provided to the individual through linkage and referral to appropriate community services.
Coordinate services with community providers, hospitals, and family members.
Complete comprehensive assessments, develop with the client care plan goals
Monitor and document services provided and progression of goals
Capture engagement of clients in detailed progress notes.
Make referrals to community and social support services.
Offering prevention and wellness support services
QUALIFICATIONS:
Experience working with individuals living with a severe mental illness
Knowledge of mental health terminology and community resources is a plus
Experience in managing a full caseload
Experience in managing time and productivity effectively and adhere to strict deadlines.
Ability to work in a fast pace environment
Excellent communication and written skills
Computer knowledge, including but not limited to Windows, Microsoft Office (Word, Excel, outlook, outlook calendar)
Ability to work as part of a team with co-workers and with other colleagues as necessary.
Experience working with a High level of comfort working with multiple electronic systems with ease.
Cultural sensitivity and the ability to relate/work with diverse groups, community agencies, schools, and the general public.
Strong organizational skills with a focus on detail.
Ability to follow directions and communicate well (orally and in writing)
Assume other duties as assigned by the Director or Supervisor of HH to complete tasks for the program.
EDUCATION/TRAINING/EXPERIENCE
Bachelor's degree in one of the fields listed below:
Social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech, and hearing or other human services field; and
One year experience in direct services to mentally disabled, chronically ill, or other Standard of Medical Under-Service.
OR
Valid Credentialed Alcoholism and Substance Abuse Counselor (CASAC) certification with two years of experience in providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism, or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services).
A master's degree in one of the listed education fields may be substituted for one year of experience.
REQUIRED:
A Valid Driver's License and Insured Vehicle.
PPD (TB test required with proof of results; no more than 1 year old)
CATEGORY:
Non-Exempt
Care Coordinator
Ambulatory care coordinator job in Mamaroneck, NY
The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment.
Coordinator Responsibilities:
• Answer phones in a professional and courteous manner
• Process telephone and electronic orders/inquiries and requests as needed; refer were applicable
• Verify Patient Demographics including insurance, social security numbers, DOB etc.
• Requesting and obtaining proper medical documentation/notes where applicable
• Communicate/fax/upload medical reports as needed
• Process or refer facility requests to applicable department
• Perform support tasks requested by Logistics Coordinator/Dispatcher
• Additional duties as delegated by management
• Conforms to all applicable HIPAA compliance and safety guidelines
Senior Patient Care Coordinator
Ambulatory care coordinator job in Yorktown Heights, NY
Patient Care Coordinator - Join a Leading Dental Practice! Are you ready to grow your career in the dental industry? Our client, a state-of-the-art dental practice with locations in New York and Connecticut, is searching for a dedicated Patient Care Coordinator to join their team in
Yorktown, NY.
If you're passionate about providing exceptional patient care and thrive in a dynamic, professional environment, we'd love to hear from you!
What You'll Do:
Office Communication: Manage voicemails and respond promptly to patient inquiries.
Patient Check-In: Welcome patients, confirm appointments in Dentrix, and ensure information is up to date.
Payment Collection: Process payments, issue receipts, and maintain accurate records.
Scheduling: Monitor provider schedules, verify insurance, and optimize appointments to meet daily goals.
Patient Communication: Send personalized emails, follow-ups, and treatment reminders.
Check-Out: Assist with follow-ups, schedule future visits, and submit billing claims.
What We're Looking For:
Detail-oriented professionals with a passion for delivering excellent patient care.
Team players with a focus on accuracy in scheduling and billing.
Candidates are excited to grow and contribute to a thriving practice.
What We Offer:
Hours: Monday through Friday, 9:00 AM - 5:00 PM - no weekends
Benefits: Comprehensive dental, life, medical, and vision insurance, retirement plans, and paid time off.
Practice Type: DSO
Location: In-person, Yorktown, NY
Take the next step in your career and become a valued member of this incredible team! Apply today and start your journey toward professional growth and success!
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Bristol, CT
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon 9-5, Tue-Thur 8-5, Fri 8-1
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$23-26/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Syosset, NY
Job DescriptionJoin a growing mail-order pharmacy that's transforming the patient experience. PersonalRx is seeking a Bilingual Patient Care Coordinator (English/Spanish) to support patients with compassion, communication, and care in our Syosset, Long Island mail order pharmacy.
If you're a people person who thrives on helping others - and you want a stable, weekday-only position with growth potential - this role is for you.
Full-Time | Monday-Friday | No weekends or late shifts
About PersonalRx
At PersonalRx, we're passionate about helping people live healthier, simpler lives through personalized pharmacy care.
We're a high-touch, high-service pharmacy located on Long Island's North Shore, serving patients nationwide through our innovative mail-order model. Our patients know us, trust us, and rely on us - because we treat them like family.
Learn more: ******************
Why You'll Love Working Here
Competitive hourly pay (based on experience)
Annual performance bonus opportunities
Company equity (RSUs) for top performers
Career growth and promotion opportunities
Brand-new, modern facility
No weekends or late shifts - enjoy work-life balance
Collaborative, supportive, mission-driven team
Comprehensive training and ongoing development
What You'll Do
As a Patient Care Coordinator, you'll be the friendly, empathetic voice our patients look forward to hearing each month. You'll ensure they receive the best care experience through clear communication and attention to detail.
Your key responsibilities include:
Building and maintaining relationships through monthly patient check-ins
Coordinating with doctors' offices for new prescriptions, refills, and prior authorizations
Updating and maintaining accurate patient records (medications, insurance, contact info)
Collaborating with pharmacy and finance teams to resolve delivery or billing issues
Helping patients navigate insurance changes and pharmacy transitions
Staying compliant with all company training and HIPAA standards
What We're Looking For
Bilingual (English & Spanish) - fluent speaking ability required
1+ year of customer service experience (healthcare, pharmacy, or call center preferred)
Excellent communication and phone skills with a professional, empathetic tone
Strong computer and data-entry skills; comfortable using internal systems
NY State Pharmacy Technician License (preferred, not required)
Compassionate, patient-focused mindset with a genuine desire to help others
Ready to Make a Difference?
If you're ready to join a growing healthcare team where your voice matters and your work truly impacts patients' lives - we'd love to meet you.
Apply today! Qualified candidates will be contacted directly by a member of our executive team within a few days.
PersonalRx is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees.
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Care patient coordinator
Ambulatory care coordinator job in White Plains, NY
Job Description
Now hiring patient care coordinators to come join a wonderful company in White Plains, NY
The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders.
Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
What you will be doing:
Educational Outreach
Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings.
Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models.
Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers.
Promote awareness and understanding of advanced treatment options through a professional, education-first approach.
Territory Planning & Strategy
Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region.
Develop and execute a comprehensive territory plan using CRM and other digital tools.
Regularly review territory performance to optimize outreach and engagement strategies.
Relationship & Co-Management
Serve as the primary point of contact for partner providers.
Ensure a positive, “white-glove” experience for new referral partners.
Maintain clear communication between referring clinicians and internal care teams.
Establish feedback loops to share appropriate, de-identified patient progress updates.
Troubleshoot issues related to patient intake or prior authorization processes.
Compliance & Administration
Maintain accurate and detailed documentation of all activities within the CRM system.
Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law.
Manage administrative tasks efficiently, including expense reporting and field budgeting.
What you must have:
Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments.
Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices.
Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes.
Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards.
Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences.
Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
Must demonstrate the ability to learn clinical content quickly and communicate it effectively.
Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record.
If you would like to apply email your resume
**********************
Easy ApplyPatient Care Coordinator - Meriden Family Dental
Ambulatory care coordinator job in Meriden, CT
Position: Full-Time • Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What We're Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Easy ApplyPatient Care Coordinator
Ambulatory care coordinator job in Waterbury, CT
Job DescriptionDescription:
Up to 40 Hour Per Week. Start at $18.00 an hour and increased to $19.00 after 90 days
Join Our Dynamic Call Center Team as a Patient Care Coordinator!
Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and positive experience from the initial phone call to appointment scheduling and beyond.
Your Impact:
Be the Voice of Our Practice: Answer all incoming calls with a warm and professional demeanor, providing outstanding customer service.
Masterful Appointment Management: Efficiently schedule, reschedule, and cancel appointments, ensuring accurate and timely service.
Patient Advocate & Problem Solver: Address patient inquiries, verify insurance eligibility, and manage referrals with precision and care.
Organization & Accuracy: Maintain patient files, ensure accurate data entry, and keep our systems up-to-date.
Proactive Patient Communication: Call patients to remind them of upcoming appointments and ensure they have all the necessary information.
Team Collaboration: Maintain positive relationships with physicians, office, and clinical staff.
What You'll Bring/Requirements:
A customer-first attitude and a passion for patient satisfaction.
Ability to handle a high volume of calls with efficiency and grace.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to navigate multiple computer systems simultaneously.
Ability to thrive in a fast paced environment.
High School Diploma or equivalent.
Bonus Points:
Experience with EHR and practice management systems.
Experience with complex multi-phone software.
Spanish speaking skills.
1 year of call center experience.
Details:
Hours: Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM.
Pay: $18/hour.
We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate.
Refocus is an equal opportunity employer and we value diversity.
Requirements:
Patient Care Coordinator-The Smile Spot
Ambulatory care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Auto-ApplyPatient Care Coordinator-The Smile Spot
Ambulatory care coordinator job in Southbury, CT
Job Description
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
Pediatric Care Coordinator
Ambulatory care coordinator job in New Haven, CT
We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services.
Duties and responsibilities
Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
* Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
* Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts
* Use technological platforms to link patients with needs to community resources
* Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
* Conduct home visits as needed
* Identify barriers to care impacting patients' abilities to adhere to treatments.
* Assist patients with insurance enrollment, or other patient assistance programs
* Work collaboratively with clinical teams to meet the needs of complex, high-cost patients
* Attend relevant trainings as required and assigned.
* Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians.
* Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation.
Qualifications
* Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required.
* Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred.
* The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently.
* Bilingual in English and Spanish is highly desirable.
Direct Reports
* None
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Client Care Coordinator
Ambulatory care coordinator job in New Rochelle, NY
Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role:
Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines.
For all assigned cases:
Set client goals.
Align care activities with client goals. Monitor progress of goals, adjust care needs accordingly.
o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems.
o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency.
o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating.
Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments.
o Connect with each assigned client minimally 1 x per month.
Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.
Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Using the full capacity of one's ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination.
Do not settle for “because that's the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.
Other activities as assigned.
Decision Making Authority:
Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses.
Working Relationships:
Internal: Client Care Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule:
Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client's home
Physical Demands:
Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
Proven ability to empathize with the clients we serve.
Tenacity and passion for this work with the ability to balance objectivity with empathy.
Computer literacy required.
Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.
Bachelor's Degree required.
Associates accepted with experience.
Bilingual English/Spanish a plus.
Compensation Range: $36,500.00 - $40,000.00 per year
Patient Care Coordinator
Ambulatory care coordinator job in Huntington, NY
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Huntington N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Key Responsibilities:
• Greet patients warmly and check them in for appointments.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Verify patient insurance information and process necessary paperwork.
• Collect co-pays, process payments, and maintain accurate billing records.
• Maintain patient records with confidentiality and accuracy.
• Assist with prior authorizations and insurance claims as needed.
• Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
• Support the clinical team with administrative tasks as needed.
Qualifications & Skills:
• High school diploma or equivalent required; additional education in medical administration is a plus.
• Previous experience in a medical office or physical therapy clinic preferred.
• Strong customer service and interpersonal skills.
• Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of insurance verification and billing procedures is a plus.
• Excellent communication skills, both verbal and written.
Compensation:
Starting salary is $17 per hour, based on experience and qualifications
Benefits (If Applicable):
• Competitive pay based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
Auto-Apply